# TextSpot Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about TextSpot Software - reviews, pricing plans, popular comparisons to other Appointment Reminder products and more. Source: https://www.capterra.com/p/207894/TextSpot --- # TextSpot Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) TextSpot ## What is TextSpot? TextSpot is as easy as texting your best friend... with features to get results your boss will be proud of. An all-in-one SMS solution: 2-way chat, autoresponders, link tracking, automation, bulk texting, and more. TextSpot is an SMS marketing and reminder software that allows you to send, schedule, and manage one-time or recurring text messages to individuals and lists of contacts. Each contact receives a text individually and messages can be personalized with variables. TextSpot is great for any industry that needs to use text messaging to communicate both transactional and promotional messages. Integrate TextSpot with your favorite apps to automate workflows through our Zapier connection. Over 7,000 integrations available. ## What is TextSpot used for? [Appointment Reminder](https://www.capterra.com/appointment-reminder-software/)[SMS Marketing](https://www.capterra.com/sms-marketing-software/) Top alternative Featured Overall rating Based on 20 user reviews Reviews sentiment Positive 95% Neutral 0% Negative 5% Starting price $150 Usage Based, Per Year Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for TextSpot?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://textspot.io&name=TextSpot) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### TextSpot 4.7 (20) VS. [4.8 (1,129)](https://www.capterra.com/p/268055/Goldie/reviews/) Starting Price $150 Usage Based, Per Year Starting Price $19.99 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.7 (20) Ease Of Use 4.8 (1,129) Value For Money 4.6 (17) Value For Money 4.6 (1,025) Customer Service 4.5 (18) Customer Service 4.7 (991) ## TextSpot alternatives [4.8 (255)](https://www.capterra.com/p/154785/GoReminders/reviews/) Starting price $8.00 Per User, Per Month [4.8 (348)](https://www.capterra.com/p/174830/GlossGenius/reviews/) Starting price $28.00 Per User, Per Month [4.3 (668)](https://www.capterra.com/p/141842/Weave/reviews/) Starting price Contact vendor for pricing [4.7 (3,506)](https://www.capterra.com/p/153752/Vagaro/reviews/) Starting price $23.99 Per User, Per Month [View all alternatives](https://www.capterra.com/p/207894/TextSpot/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Confirmations/Reminders 5.0 (12) 58.33% of 12 reviewers that rated this feature as important or highly important Automated reminders and confirmations for booked appointments and events via text or email SMS Messaging 4.5 (11) 72.73% of 11 reviewers that rated this feature as important or highly important Send messages via SMS SMS Reminders 5.0 (8) 50.00% of 8 reviewers that rated this feature as important or highly important Reminders sent via SMS/text message Activity Dashboard 5.0 (6) 50.00% of 6 reviewers that rated this feature as important or highly important Dashboard to view the status of ongoing processes, identify current incidents and track past activities Mass Texting 4.0 (6) 33.33% of 6 reviewers that rated this feature as important or highly important Send messages to multiple subscribers at the same time Third-Party Integrations 4.7 (6) 16.67% of 6 reviewers that rated this feature as important or highly important Set up connections to third-party platforms to improve business processes TextSpot 37 features Send and receive text messages to communicate with clients or prospects in real-time Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Automatic reply functionality for incoming messages Set campaign schedules by selecting start, pause, and end dates Manage and track all internal and external communication conducted via calls, email, text, or chat Automated reminders and confirmations for booked appointments and events via text or email Centralized database of stakeholders and their contact information such as names, address, phone number etc. Manage, organize, and store contact information Process of dividing customers into groups based on common characteristics Add customized logos and colors to align with company branding Pre-designed layouts that can be customized to match preferences and requirements Import and export data to and from software applications Send automated marketing emails based on user actions over a predetermined period Reminders sent via email Tracks metrics that provide insight into how a user interacts with any interface or product Track interaction history by documenting conversations for contacts Track and monitor a specific set of keywords Create landing pages or online forms designed to capture new leads and prospects Automate workflows and trigger campaigns based on customer actions Send messages to multiple subscribers at the same time Personalize text messages using templates and custom fields Track the number of open emails, messages, and texts for any campaign Schedule repeating appointments based on a duration of time Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Manage the rescheduling of appointments Send individual or bulk text messages at predetermined times Online portal through which end users can access the system, manage tasks, or obtain information Send messages via SMS Reminders sent via SMS/text message Gauge satisfaction and receive information for improvement and success Set up connections to third-party platforms to improve business processes Send, receive, and respond to messages Seamlessly integrates with 3rd party websites Get Advice We can help you find the software with the features you need. Features 4.4 (20) 4.4 Based on 20 reviews ## Pricing Value for money 4.6 (17) Free Trial 1,200 credits per year $150.00 Usage Based,Per Year 3,000 credits per year $200.00 Usage Based,Per Year 500 credits per month $29.00 Usage Based,Per Month 1,000 credits per month $45.00 Usage Based,Per Month 2,000 credits per month $70.00 Usage Based,Per Month 3,000 credits per month $97.00 Usage Based,Per Month Value for money 4.6 (17) 4.6 Based on 17 reviews ## Integrations [ Zapier](https://www.capterra.com/p/130182/Zapier/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.5 (18) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.5 (18) 4.5 Based on 18 reviews ## User reviews Overall rating 4.7 Based on 20 reviews Filter by rating 5(16) 4(3) 3(0) 2(1) 1(0) Mentioned topic Sorted by most recent GH Greg H. President Sports ### "Game Changer" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 25, 2026 I am extremely well pleased with my overall experience with TextSpot and would highly recommend it to others. Pros The ease in sending a text to multiple individuals at a very reasonable price was a game changer for me . Cons Initially I didn’t fully understand how the credit system worked in terms of the length of my texts. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor March 27, 2026 Greg, thank you so much for taking the time to leave a review. We are thrilled to hear you find TextSpot so easy to use. We are committed to being the most affordable and easy-to-use solutions for sending mass text messages. SJ Sarah J. HR Rep Automotive ### "Great software" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 2.0 2.0 Likelihood to Recommend 7/10 October 11, 2024 Very easy to use for communication with associates Pros Easy to use and I like the notifications Cons Customer support is not the greatest help Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor October 21, 2024 Hi Sarah, thanks for your review. We take all feedback seriously. Would you mind emailing us at contact@textspot.io to tell us more about your experience with customer support? We want to make sure the next time you need us, we deliver on high expectations. AU Anonymous User Sr. IT Consultant Information Technology and Services ### "Good and inexpensive Mass SMS system" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 10, 2024 Very smooth, and when someone replies to a text, I get a notification that someone has done so. Pros Very easy to setup and transfer in contact lists and groups. Messages are sent immediately and if there are any issues to any numbers, I am notified immediately so that the issue can be corrected. Cons The billing module needs help when the card info needs updating. It doesn't see that you already have a subscription that just needs updating for the autopay, and I end up having two subscriptions and then having to get customer service to iron out the problem. Reasons for choosing TextSpot The ability to send to more than 20 persons at a time, and grouping recipients. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor July 30, 2024 Thanks for your review of TextSpot. We are thrilled to hear that TextSpot has been a great solution for your SMS needs. Sorry you had a little trouble with billing, but I know our support team is always available to solve the problem and make it right. We're glad to hear they did that for you! DR Donato R. Food coordinator Food & Beverages ### "Great service" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 2/10 June 28, 2024 Pros Easy to send mass texts to my vendors. Makes it simple. Cons Has issues with delivering messages sometimes. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor July 2, 2024 Hi Donato, Thanks for leaving us a review. We're sorry to hear that you have occasional issues with delivering messages. It could be that your account has not yet been verified with wireless carriers. Please reach out to support within the chat service of our app or send an email to support@textspot.io and we'll work with you to help you understand why some messages aren't being delivered. There are a lot of reasons that it could be happening, but we'd be happy to look into for you. KM Karan M. Private Travel Consultant Leisure, Travel & Tourism ### "TextSpot is a Valuable Business Tool" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 25, 2024 My overall experience with TextSpot is positive - I am very happy with the software! Customer support is responsive and new features and functionality are added regularly. My clients LOVE that I can text them with a dedicated number, and I have a record of sent, received and deliverability without worrying about losing any messages should I lose or switch my cell phone. Pros This software is a convenient and easy way to keep in touch with my clients with updates, changes, appointment reminders, and with important information, especially while they are actively traveling. Messages can be sent and received from my phone or desktop, and can include links and images, and the TextSpot notifications tell me who incoming messages are from. The dedicated number now keeps my business mobile free and messages archived. Cons This software is amazing - nothing to dislike as far as I am concerned. Some requested features would be the ability to send up to two (2) images per message and brand without using the image slot for my company logo. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor July 2, 2024 Hi Karan, thanks for leaving us a review. We are thrilled to hear that you love using TextSpot and you're finding everything you need to sending appointment reminders and other important information to your clients. Happy Texting! AG Adam G. Attorney Law Practice ### "Re: Customer Service" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 13, 2024 Overall Textspot meet our needs for quick communication with clients. Pros \[sensitive content hidden\] was friendly, efficient, and communicative in solving our issue. Cons TS is a little wonky or slow in showing texts sent and received. I often need to refresh to see the text but this is not a big problem. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor June 19, 2024 Hi Adam, thanks for leaving a review. We're happy tot hear you've had a good experience working with our support team. Regarding the occasional speed issues, we're constantly making improvements there, so expect better things from us over the coming months. ED Elmesha D. Business Operations Manger Mental Health Care ### "Experience Exceptional Service with Textspot" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 12, 2024 Pros Textspot has been consistently improving and enhancing its services for its users, and we rely on their services daily. Their support team diligently collaborates with us, and they efficiently address any concerns or problems that arise. Cons At present, TextSpot does not have any downsides. They have enriched their services by integrating automatic responses, which we are eagerly anticipating utilizing in the future. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor June 19, 2024 Hi Elmesha, thanks for leaving us a review. We're happy to hear that you appreciate all the work our development team puts into to building new features. We welcome your feedback and ideas. Happy texting! JJ Jami J. Owner Hospitality ### "Easy to Use, Great Value" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 12, 2024 My experience with Text Spot has been very positive. I've recommended it to others and hope to utilize it in a larger way in the next few months. Pros Text Spot allows me to quickly schedule SMS reminders to our cleaning team so no one forgets a clean or particular task. Cons Nothing at this time. We are considering switching from our current SMS provider which sends marketing texts to our subscribers. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor June 19, 2024 Hi Jami, thanks for leaving us a review. And double thanks for recommending us to others. We're glad to have you as a customer. Happy texting! MB Mary B. Manager Health, Wellness and Fitness ### "Great text messaging system for a small business." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 11, 2024 Pros I found TextSpot easy to learn and work with. I can set up the appointment reminders for a single appointment or multiple appointments at one time. I can do group text if we need to cancel a whole day. Textspot has saved me a lot of time and phone calls, and easy for the patient's to respond. The cost can't be beat! For us being a small business, Textspot provided a needed service at a price a small business can afford. I highly recommend Textspot! Cons At the beginning it did take some time to learn how to edit or delete a message, and it felt slow in customer support for responses, however, that has improved! Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor June 19, 2024 Hi Mary, we're happy to hear that you've had a great experience using TextSpot and that it's gotten even better over time. Thanks for being a TextSpot customer and leaving us a review. HT Heather T. Administrative Assistant Education Management ### "TextSpot Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 June 11, 2024 It has been great as a whole. Great customer service and quality texting service Pros It is very convenient tool to reach out to the public and members of our organization. I enjoy that you can message back and forth with ease just like you are on a cell phone. Cons Would like an app for it, but otherwise no complaints Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor June 19, 2024 Hi Heather, Thanks for leaving us a review. We're happy to hear our software is as easy for you to use as messaging is on your personal mobile phone. That's what we aim for! As far as a dedicated app for TextSpot, we'll definitely be releasing that at some point in the future. At this point, the majority of our users prefer to use the software on their desktop, but we will offer an app eventually. We are mobile friendly on your mobile device's browser, though! [View all Reviews](https://www.capterra.com/p/207894/TextSpot/reviews/) Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)