--- title: "GoCRM Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about GoCRM Software - reviews, pricing plans, popular comparisons to other Marketing Automation products and more." source_url: "https://www.capterra.com/p/207943/GoCRM/" page_type: "product" language: "en" --- # GoCRM Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on August 20, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) GoCRM ## What is GoCRM? GoCRM is customer relationship management adn marketing automation software that helps businesses manage sales, marketing, and customer support. Features include built-in calling, text messaging, sales pipeline tools, calendar organization, email marketing, marketing attribution tracking, and marketing automation. GoCRM aims to provide a comprehensive CRM solution for businesses to maximize sales opportunities and marketing return on investment. ## What is GoCRM used for? [Marketing Automation](https://www.capterra.com/marketing-automation-software/)[CRM](https://www.capterra.com/customer-relationship-management-software/)[Real Estate CRM](https://www.capterra.com/real-estate-crm-software/) Top alternative Featured Overall rating Based on 2 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $39 Flat Rate, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for GoCRM?[Manage this product listing](https://www.g2.com/products/gocrm/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### GoCRM 5.0 (2) VS. [4.6 (6,117)](https://www.capterra.com/p/147657/monday-com/reviews/) Starting Price $39 Flat Rate, Per Month Starting Price $9 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (2) Ease Of Use 4.5 (6,068) Value For Money 5.0 (2) Value For Money 4.3 (4,685) Customer Service 5.0 (2) Customer Service 4.4 (4,478) ## GoCRM alternatives [4.3 (6,999)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/) Starting price $14.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [4.3 (716)](https://www.capterra.com/p/75130/Marketo-Lead-Management/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars [Brevo Marketing Platform](https://www.capterra.com/p/132996/brevo/) [4.6 (3,521)](https://www.capterra.com/p/132996/brevo/reviews/) Starting price $9.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/132996/brevo/) [Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/) [4.3 (2,953)](https://www.capterra.com/p/31898/Constant-Contact/reviews/) Starting price $12.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/31898/Constant-Contact/) ## FAQs about GoCRM Overview ### What company size and specific industries is GoCRM built for? GoCRM is designed for small to mid-sized businesses in home building, real estate, mortgage, insurance, credit repair, funeral services, solar, HVAC, financial advisory, security systems, pest control, IT software, and automotive. It fits service-based and sales-driven companies that need customer relationship management tools. Features and Usability ### What are the key features of GoCRM? GoCRM includes CRM, lead distribution, lead generation, and pipeline management for organizing sales work. It also offers contact management, interaction tracking, email management, calendar and reminder system, task management, workflow management, reporting and analytics, marketing automation, segmentation, and social media integration. Getting Started and Support ### What training and onboarding options does GoCRM offer? GoCRM provides live online sessions and documentation to help teams get started. Live online training supports guided setup and direct instruction, while documentation offers written reference material for self-paced learning and feature lookup. Only these training formats are listed in the catalog data. Getting Started and Support ### What customer support options does GoCRM offer? GoCRM provides chat support for customer assistance. The catalog lists chat as the available support channel, but no reviewer feedback is available to describe response times, helpfulness, or common support issues. ## Features AI summary Based on 6,612 Marketing Automation reviews Capterra reviewers highlight these features as the top priorities when choosing marketing automation software: - **Email Marketing** (**59%** of reviewers rated this feature as critical) - **Event Triggered Actions** (**48%**) - **Lead Capture** (**51%**) GoCRM supports **Email Marketing**, which covers one of the most important capabilities buyers look for in marketing automation software. However, it does not include **Event Triggered Actions** or **Lead Capture**. Instead, the product offers **CRM** (**54%**), another feature that reviewers also rate highly. This gives teams a central place to manage customer relationships and track interactions, helping businesses stay organized and follow up more effectively. Email Marketing 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Create and send email blasts/campaigns Contact Management 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Manage, organize, and store contact information Lead Management 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Store information about leads or contacts and track, manage and nurture them throughout the sales process Marketing Automation 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Automate workflows and trigger campaigns based on customer actions Reporting/Analytics 3.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data Sales Pipeline Management 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Pipeline view and tracking lead status GoCRM 19 features ### All Features - Calendar/Reminder System: Notifications/alerts for upcoming events or tasks - Contact Management: Manage, organize, and store contact information - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Email Management: Manage, store and organize emails within the system or via third-party apps - Email Marketing: Create and send email blasts/campaigns - Interaction Tracking: Track interaction history by documenting conversations for contacts - Lead Distribution: Route and distribute your leads to third party buyers - Lead Generation: Manage the process of attracting and converting business prospects into leads - Lead Management: Store information about leads or contacts and track, manage and nurture them throughout the sales process - Marketing Automation: Automate workflows and trigger campaigns based on customer actions - Mobile Access: Access software remotely via mobile devices - Pipeline Management: Track the progress of long term goals, campaigns, and opportunities, for sales, projects, business ventures etc. - Referral Tracking: Log and store the source of contacts/leads - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Sales Pipeline Management: Pipeline view and tracking lead status - Segmentation: Group leads or contacts based on their specific characteristics - Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. - Task Management: Create, manage and track all task activities and progression - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 5.0 (2) 5.0 Based on 2 reviews ## Pricing Value for money 5.0 (2) Free Trial Basic $39.00 Flat Rate,Per Month Value for money 5.0 (2) 5.0 Based on 2 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (2) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (2) 5.0 Based on 2 reviews ## User reviews Overall rating 5.0 Based on 2 reviews Filter by rating 5(2) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent DA David A. CEO Wireless ### "Really Excellent" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 25, 2022 Excellent! \[SENSITIVE CONTENT\], the automations specialist we worked with, was outstanding and very responsive. The automations have allowed the sales team to focus on actual sales closings without sacrificing their pipelines, and to date our revenues per sales person are up almost 100%. Pros The marketing automation is like having an in house marketing person/team whose sole purpose is follow up. Once the contact is entered and the process is initiated your sales force can focus on immediate closings while the software builds a future pipeline for them. It really helps with retention too as it touches your clients periodically to maintain contact and gauge satisfaction. Cons Setting up the initial automations was difficult until we upgraded to the support package and engaged their team. Now we can easily edit the existing automations we created with their help, but that was the most challenging aspect of the setup and transition. Reasons for choosing GoCRM We were relying on the sales force to remember to reach out to each prospect and then submit spreadsheets with forecasts and interactions. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CE Christopher E. Acquisitions Manager Real Estate ### "Mind blown 🤯 " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 8, 2022 Fantastic! It all I can say. Pros In my opinion the best pro is the support. I live my account rep \[SENSITIVE CONTENT\] and her attention to detail. She was amazing for the intro and I’m looking forward to Monday for full integration! I was a little intimidated but she put me at ease and shared the advantage of working with GOCRM! I’m excited to hit the ground running and use this amazing system! Cons None to mention. I have used this same system prior to getting my own but my only feedback them was the allowance of sms which has already been increased 👍🏽 Reasons for choosing GoCRM The automations, ease of use, sms, no call vm, the list just keeps growing as I’m learning. Best part of all was and is \[SENSITIVE CONTENT\] my account rep! She is so helpful and. Responsive. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.