--- title: "PayPal Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about PayPal Software - reviews, pricing plans, popular comparisons to other Payment Processing products and more." source_url: "https://www.capterra.com/p/207944/PayPal/" page_type: "product" language: "en" --- # PayPal Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 6, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) PayPal ## What is PayPal? With a simple, single integration you can accept debit and credit cards, PayPal, PayPal Credit, 10+ local payment methods in over 100 currencies and from 200+ markets around the world. ## What is PayPal used for? [Payment Processing](https://www.capterra.com/payment-processing-software/)[Billing and Invoicing](https://www.capterra.com/billing-and-invoicing-software/)[Shopping Cart](https://www.capterra.com/shopping-cart-software/) Recognitions Shortlist Top alternative Featured Overall rating Based on 26,581 user reviews Reviews sentiment Positive 94% Neutral 4% Negative 2% Pros & cons Intuitive and accessible interface Secure payment experience High and confusing transaction fees Inconsistent fraud resolution process Starting price $0.09 Per User, Per Month Free trial not available Capterra Shortlist charts the highest-rated and most popular products... - Payment Processing / 2025 Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for PayPal?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.paypal.com&name=PayPal) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### PayPal 4.6 (26,581) VS. [4.6 (3,366)](https://www.capterra.com/p/123889/Stripe/reviews/) Starting Price $0.09 Other Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.6 (26,559) Ease Of Use 4.5 (3,355) Value For Money 4.5 (20,403) Value For Money 4.3 (2,556) Customer Service 4.2 (20,660) Customer Service 4.2 (2,304) ## PayPal alternatives [4.2 (2,059)](https://www.capterra.com/p/135757/NetSuite/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [3.8 (727)](https://www.capterra.com/p/152638/Epos-Now/reviews/) Starting price $349.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 68% of reviewers rated it above 4 stars [4.2 (142)](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/reviews/) Starting price $99.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 79% of reviewers rated it above 4 stars [4.2 (1,320)](https://www.capterra.com/p/135618/Odoo/reviews/) Starting price $31.10 Per User, Per Month Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/207944/PayPal/alternatives/) ## FAQs about PayPal Overview ### What problems does PayPal solve? PayPal solves slow, risky, and fragmented payment workflows by letting businesses send invoices, collect recurring or one-time payments, transfer funds quickly, and track every transaction in one place. Small businesses, freelancers, e-commerce sellers, and remote teams benefit most from faster checkout, stronger buyer protection, and less manual billing or bank-detail sharing. Answer based on 19072 reviews Overview ### Which roles and teams benefit most from PayPal? PayPal is most used by small business owners, founders, and executives who need fast payment collection, invoicing, and cash flow visibility. Freelancers, designers, consultants, and photographers rely on it to bill clients and accept remote payments, while managers, accountants, and office teams use it to track transactions, reimburse expenses, and support online sales. Answer based on 26424 reviews Talk to an expert ### More questions? Ask our experts Overview ### What company size and industries is PayPal built for? PayPal is built primarily for small businesses and eCommerce operations, with 74% of reviewers from small companies. It also serves enterprises at 15% and midsize businesses at 11%. Reviewer adoption is most common in Education Management, Information Technology and Services, and Marketing and Advertising, each representing 5%. Answer based on 26520 reviews Features and Usability ### What are the key features of PayPal? PayPal includes core payment features like online payments, credit card processing, money transfers, and multi-currency support. Reviewers also highlight invoice creation, payment links, refunds, and transaction history for daily operations. Differentiating features include buyer protection, fraud detection, two-factor authentication, and mobile payments through the app and card reader. Answer based on 14177 reviews Integrations ### Which third-party tools and platforms does PayPal integrate with? PayPal integrates with WordPress, WooCommerce, Shopify, Venmo, Cash App, Google Pay, Wix, and Gravity Forms, with reviewer-confirmed use across ecommerce sites and website builders. PayPal also supports over 50 integrations, including BigCommerce, QuickBooks Online, Gmail, and Microsoft Excel for payments, checkout, and business workflows. Answer based on 3093 reviews Getting Started and Support ### How easy is it to onboard and train a team on PayPal? PayPal is generally quick to onboard for most teams, with a simple interface supported by documentation and video tutorials. Reviewers say frontline staff, small businesses, and nontechnical users often get started with little training, while admins and developers may need more time for integrations, invoicing setups, and advanced configuration. Answer based on 104 reviews Getting Started and Support ### What customer support options does PayPal offer, and how do users rate the experience? PayPal offers email/help desk, FAQ/forum, a knowledge base, phone support, and chat. Users often describe support as helpful, fast, and effective once connected, especially for disputes and account issues. Common frustrations include automated responses, inconsistent agent communication, long callback or reply times, and difficulty reaching a live representative. Answer based on 4339 reviews Security ### How does PayPal handle data security and access control? PayPal uses encryption, two-step authentication, passwords, fingerprint or biometric login, device recognition, security alerts, and identity verification checks to protect personal and financial data. It also limits sharing card or bank details with sellers and offers buyer, seller, dispute, and fraud protection. Some reviewers find verifications, holds, and account locks frustrating. Answer based on 2516 reviews Payments ### How well does PayPal handle online payments? PayPal handles online payments well for everyday business and personal use, especially when speed, trust, and broad acceptance matter. Freelancers, small businesses, and online sellers value easy invoicing, payment tracking, and international transfers, though fees, occasional account reviews, and support delays can create friction for some transactions. Answer based on 14177 reviews ## Who uses PayPal? Based on Capterra reviews from the past year Talk to a software expert to get a free software list tailored to your business needs ## Pros and Cons Intuitive and accessible interface 95% positive reviews out of 6147 Most reviewers describe ease of use as essential, appreciating simple navigation and quick setup for all experience levels. Michael R. Digital marketer , 2 - 10 employees. "PayPal's user-friendly interface makes it accessible to individuals of all tech-savviness levels." High and confusing transaction fees 68% negative reviews out of 2817 Most users comment that fees are costly and unpredictable, especially for small businesses and international or frequent transactions. Blair G. CEO, 1 employee. "PayPal has a high fee structure per transaction that can deter a business from using it as part of their payment structure." Secure payment experience 96% positive reviews out of 888 Most users report safe transactions, valuing strong security measures and confidence when sharing financial information online. Inconsistent fraud resolution process 66% negative reviews out of 1153 Some reviewers indicate fraud protection is unreliable, citing slow dispute handling and difficulty recovering funds after scams. Yessnia G. Operations, 2 - 10 employees. "I trusted PayPal to protect my personal and financial information, yet they have failed completely. Despite reporting the issue, PayPal has refused to refund my money and continues to allow the same fraudulent charges to go through." Consistent and trusted platform 97% positive reviews out of 693 Most reviewers find reliability crucial, consistently experiencing dependable service for both business and personal transactions. Beth A. Copywriter, 2 - 10 employees. "I've had a go with PayPal and Stripe for this and definitely find PayPal easier and more reliable." Limited global accessibility 57% negative reviews out of 814 Some reviewers find country availability restrictive, noting service limitations, account restrictions, and missing features in many regions. Mena I. Assistant Manager, 501 - 1,000 employees. "It is limited to few countries which often restrict me from making use of this software sometimes when am not in a country that supports paypal which has limited me from making payment at times." ## Features AI summary Based on 17,379 Payment Processing reviews Capterra data shows that buyers of payment processing software rank the following features as their top priorities: - **Data Security** (**58%** of reviewers rated this feature as critical) - **Online Payments** (**55%**) - **Debit/Credit Card Processing** (**52%**) PayPal supports all three of the features reviewers value most: **Data Security**, **Online Payments**, and **Debit/Credit Card Processing**. Together, these capabilities help businesses protect transaction information, accept payments through digital channels, and process card payments reliably, allowing teams to manage payments more efficiently and support a smoother checkout experience. Data Security 4.6 (3,187) 66.80% of 3187 reviewers that rated this feature as important or highly important PayPal offers strong encryption, two-factor authentication, and fraud monitoring to keep your financial data safe. Reviewers highlight the sense of trust, privacy, and protection, though a few report issues with chargebacks and occasional account access concerns. Online Payments 4.7 (3,781) 65.56% of 3781 reviewers that rated this feature as important or highly important With this capability, you can make fast, secure payments globally, shop online, and transfer funds easily. Reviewers appreciate the convenience, broad merchant acceptance, security, and seamless website integration, though some mention limited acceptance at certain sites. Debit/Credit Card Processing 4.5 (1,955) 55.75% of 1955 reviewers that rated this feature as important or highly important You can link debit and credit cards for secure, fast payments and withdrawals worldwide. Reviewers appreciate the convenience, broad card acceptance, and low setup costs, but some mention occasional linking issues and high fees for certain transactions. Mobile Payments 4.6 (2,710) 62.95% of 2710 reviewers that rated this feature as important or highly important PayPal offers you the flexibility to send, receive, and manage money from your phone anytime, anywhere. Users think the mobile app is user-friendly, secure, and reliable, making transactions quick and convenient, with barcode and QR code options widely praised. Payment Fraud Prevention 4.5 (2,735) 64.06% of 2735 reviewers that rated this feature as important or highly important Tools to prevent payment fraud, such as identity authentication, risk analysis, seller protection, etc. Payment Processing 4.6 (3,464) 63.48% of 3464 reviewers that rated this feature as important or highly important It gives you fast, automated, and secure payment transfers for both businesses and individuals. Reviewers appreciate instant transactions, multiple payment options, and easy integration, but some mention occasional payment holds and delays in fund availability. PayPal 96 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Accounting: Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. - ACH Payment Processing: Accept electronic bank-to-bank transfers using a network called the Automated Clearing House (ACH) - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Ad hoc Reporting: Generate one-off reports that meet information requirements - AI/Machine Learning: Software program that continuously adjusts its behavior based on observed data - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Anomaly Detection: Automatically identify unusual behavior - API: Application programming interface that allows for integration with other systems/databases - Authentication: Verify the identity of users/devices to enable secure access - Barcode/Ticket Scanning: Scan barcodes to ensure accurate pricing and label tracking - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Billing Portal: Gateway through which end users can view past bills and pay current invoices - Cash Management: Process of managing an organization's cash resources, including cash on hand, investments, and bank account balances - Check Fraud Detection: Detection of fraudulent checks to prevent financial losses - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Credit Card Processing: Accept and process credit card transactions - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customizable Dashboard: Alter the layout and content of dashboards - Customizable Invoices: Invoices that can be tailored according to company's branding, payment terms and personalized information - Data Import/Export: Import and export data to and from software applications - Data Management: Ability to handle large datasets - Data Security: PayPal offers strong encryption, two-factor authentication, and fraud monitoring to keep your financial data safe. Reviewers highlight the sense of trust, privacy, and protection, though a few report issues with chargebacks and occasional account access concerns. - Data Visualization: Graphical representation of data - Debit/Credit Card Processing: You can link debit and credit cards for secure, fast payments and withdrawals worldwide. Reviewers appreciate the convenience, broad card acceptance, and low setup costs, but some mention occasional linking issues and high fees for certain transactions. - Deferred Billing: Buyer isn't billed until the period is up without any interest charges - Digital Wallet Payments: Allows customers to check out with wallet payment methods that digitally store credit and debit cards - eCommerce Management: Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products - EDI: Transfer of data from one computer system to another - Electronic Payments: Electronically collect payments for goods or services - Electronic Signature: Digitally sign online documents - Expense Tracking: Monitor and record expenses such as purchases or charges incurred - Financial Analysis: Evaluate units, projects, budgets, and other finance-related data to gauge their performance and potential risk - Financial Management: Plan, manage, and track the financial activities of an individual or organization - Financial Reporting: Generate reports to assess the financial performance of an organization - For Banking: Intended to be used by banks - For eCommerce: Intended to be used by online stores - For Food Trucks: Designed for food trucks - For Retail: For Retail Stores - For Small Businesses: Designed for small businesses - Fraud Detection: Identify and prevent suspicious activity - In-Person Payments: Transactions that typically involve face-to-face interactions between the payer and the payee - Internal Fraud Monitoring: Monitoring employee behavior for suspicious activity to detect internal fraud - Inventory Management: Track and manage inventory levels to maintain proper supply - Invoice Creation: Create invoices from scratch or have recurring invoices - Invoice History: Store and view prior invoices for each account/client - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - Invoice Processing: Creation, processing, verification, and execution of invoices till the payment is made - Marketing Reports: Reports specific to marketing and associated campaigns - Mobile Access: Access software remotely via mobile devices - Mobile Payments: PayPal offers you the flexibility to send, receive, and manage money from your phone anytime, anywhere. Users think the mobile app is user-friendly, secure, and reliable, making transactions quick and convenient, with barcode and QR code options widely praised. - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multi-Currency: Manage and handle various international currencies - Multi-Location: Manage and support multiple locations - Multi-Period Recurring Billing: Set rebilling periods, charging customers one rate annually or semi-annually, then a better rate afterward, as a subscriber benefit - Multiple Payment Options: Process payments via multiple modes directly through the application - Online Invoicing: Create, send, and view electronic invoices - Online Payments: With this capability, you can make fast, secure payments globally, shop online, and transfer funds easily. Reviewers appreciate the convenience, broad merchant acceptance, security, and seamless website integration, though some mention limited acceptance at certain sites. - Order Management: Manage and track customer orders for goods, investments, or any other purchases - Payment Fraud Prevention: Tools to prevent payment fraud, such as identity authentication, risk analysis, seller protection, etc. - Payment Gateway Integration: Integration with payment gateways to facilitate online transactions - Payment Links: Send clickable links via text or email to collect payments from customers - Payment Options: Offers multiple online payment options such as credit card, Paypal, gift cards, mobile payments, and more - Payment Processing: It gives you fast, automated, and secure payment transfers for both businesses and individuals. Reviewers appreciate instant transactions, multiple payment options, and easy integration, but some mention occasional payment holds and delays in fund availability. - Payment Tracking: Track sent and received payments, invoices, and bills. - PCI Compliance: Store, process, and transmit cardholder data in compliance with the Payment Card Industry Data Security Standard (PCI DSS) - Performance Management: Organize and manage the accomplishments and development of employees or performance of applications or systems - Point of Sale (POS): Accept and process customer payments for products or services using hardware and software - Product Catalog: Present a catalog of inventory that customers can view - Projections: Estimate or forecast of a future scenario based on the study of present trends - Promotions Management: Design, communicate, and distribute incentives to perform a specific action - Real-time Alerts: Receive notification of issues as soon as they occur - Real-Time Data: Receive data and information in real time - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Receipt Management: Upload, track, and submit receipts in a central database - Recurring Invoicing: Generate recurring invoices - Recurring/Subscription Billing: Automated process of charging customers at regular intervals for repeated access or use of a product or service - Refund Management: Oversee the process of issuing refunds - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Returns Management: Track and facilitate returns of products sold - Risk Analysis: Analyze potential risks across the organization - Risk Management: Process of identifying, evaluating, mitigating, addressing and reporting on potential risks or uncertainties - Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals - Sales Reports: Reports specific to sales analysis for trends and strategies - Sales Tax Management: Calculation of consumption tax imposed on the sale of goods/services - Scheduled/Automated Reports: Set a time to generate routine reports automatically - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Shipping Labels: Generate or print labels that contain shipping information for packages - Shipping Management: Manage and track orders being shipped to customers - Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. - Status Tracking: Track the status over time for a request, process, asset, or transaction - Transaction History: Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period - Transaction Monitoring: Monitor or audit historical and current transactions to analyze customer account activities --- Get Advice We can help you find the software with the features you need. Features 4.6 (26,549) 4.6 Based on 26,549 reviews ## Pricing Value for money 4.5 (20403) Free Version [View pricing plan details](https://www.capterra.com/p/207944/PayPal/pricing/) Point of Sale $0.09 Other, Card Processing $0.29 Other, It includes: - Visa - Mastercard - Apple Pay - Maestro - American Express - Discover PayPal and Venmo $0.49 Other, It includes: - PayPal - Venmo Pay Later $0.49 Other, Value for money 4.5 (20,403) 4.5 Based on 20,403 reviews ## Integrations [ WordPress](https://www.capterra.com/p/131687/WordPress/)[ Wix](https://www.capterra.com/p/169007/Wix/)[ Venmo](https://www.capterra.com/p/222572/Venmo-/)[ QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[ Shopify](https://www.capterra.com/p/83891/Shopify/)[ Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/)[ Squarespace](https://www.capterra.com/p/143461/Squarespace/)[ Stripe](https://www.capterra.com/p/123889/Stripe/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.2 (20660) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.2 (20,660) 4.2 Based on 20,660 reviews ## User reviews Overall rating 4.6 Based on 26,581 reviews Filter by rating 5(19658) 4(5324) 3(1071) 2(208) 1(320) Mentioned topic Sorted by most recent SB Samuel B. Co Founder Computer Software ### "PayPal is great for our business and trust!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 3.0 3.0 Likelihood to Recommend 9/10 August 14, 2026 Overall PayPal is a great payment processor and we will always stick with using their service for our website and future businesses. PayPal is a globally known and trusted brand, and this helps us to build our brands trust too. Pros PayPal is easy to use, has minimal fees and great invoicing features, and everyone knows and trusts the brand, which allows us to generate more sales on our website. Cons PayPal's customer service is very 50/50, sometimes you get through to someone who knows what they're doing and does everything to help you out, but other times you get no where and have to open a new ticket to talk to someone else. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. NW Nathaniel W. Chef and Bartender Food & Beverages ### "Pay for a pal" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 August 14, 2026 Overall, it made a lot more things back in the day for me more efficient. I still kind of use it, but through other people, such as my employers Labor gigs Pros PayPal used to provide a lot of efficient money moves as far as quicker payments and efficient execution through apps that allow you to buy things such as plane tickets, hotels concerts, with in so much more Cons The fact that they have such a strong verification process and it’s impossible to get back into the account Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. KH Kira H. Reviwer Information Services ### "A total lifesaver for taking payments and keeping my business moving smoothly!" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 August 13, 2026 PayPal serves as a solid primary or backup payment workflow for handling client invoicing and direct card processing. It removes the hassle of managing complex merchant hardware, making it simple to request funds, track who has paid, and transfer funds back out to a primary bank account. Pros I like Pay Pal Instant Brand Recognition, Clients and customers recognize the name immediately, which reduces friction during checkout or when receiving invoices. Another pro i like was the Ease of Use, Setting up payments, sending custom invoice links (like PayPal.me), and viewing transaction histories requires virtually no technical learning curve Cons The Per-transaction processing fees can add up quickly, especially on smaller or high-volume transactions. Also the ​Support Response Times Navigating customer support during billing glitches or account reviews can sometimes be slow or require multiple follow-up emails. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. IG Isaac G. Controller Machinery ### "Tried & True" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 3.0 3.0 Likelihood to Recommend 9/10 August 13, 2026 Pros PayPal is a tried and true entity in online payments. While they haven't been as popular as some of the newer players, they have features that matter to me, and a name that is trusted. Cons Sometimes sending money through paypal's Xoom service is confusing. I don't do it often enough to know exactly where to go, and it seems kind of hidden. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KL Khimson L. IT Admin Electrical/Electronic Manufacturing ### "Convenient and Reliable for Online Payments" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 August 13, 2026 PayPal is convenient and widely accepted, making it easy to pay for purchases and send money without sharing your financial information directly with every seller. Most transactions are quick and straightforward, although fees and occasional account restrictions can be frustrating. Overall, PayPal has been a reliable and convenient payment service, especially for online purchases. Pros Easy and convenient for sending and receiving money Widely accepted by online retailers Fast transactions Good purchase protection for eligible purchases Easy to link bank accounts and credit/debit cards Useful for both personal and business payments Cons Fees can be high for certain transactions Customer service can sometimes be frustrating Account holds or payment reviews can be inconvenient Refunds and disputes can take time to resolve Exchange rates for international transactions may not be the best Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AN Anonymous User Registered Nurse Hospital & Health Care ### "Your work pays off because of Paypal" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 August 13, 2026 Practically, the app is easily understandable. Kudos! they made it user friendly. It is simple and precise. It works as a digital wallet for people who works online. Very helpful and very commendable on that part. Pros A client reached me through proceeds using this app. I can tell that MOST of the clients are aware how they can smoothly handle their businesses. Most of them offers this application to be downloaded so they can easily pay your skill even if you are miles away from their location. Cons Only cons i saw was their charges. It seems pretty high if an average skilled worker will be taking his/her salary though this. However still understandable because exchange rates are also on wave. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. KT keishla T. Lash Artist Cosmetics ### "Amazing application!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 13, 2026 I have been a costumer of paypal for a lot of years and i have to say that its the best way to send someone money and to use it as a payment method online. Because it protects you from fraud and its very easy to use. Pros The most that i like about Paypal is that their costimer support its amazing. They really help you until the issue is fixed. Also, paypal protects costumers from been scam. Cons I have to say, so far i like everything about this application. I would say that they could lower their interest when transfers are made to your bank. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. EL Eduardo L. Safety Coordinator II Construction ### "Pay with PayPal!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 August 12, 2026 PayPal is a great program to use for managing and paying any expenses someone may have while performing work duties. Great program, great ease of use, just great overall. Pros The ease of use with PayPal makes making expense management and verifying proper invoicing/ data management essentially self-managing. Cons There aren't many negative aspects about PayPal that's how easy it is to use however the only note I would have could be the ease of use being more challenging for no tech savvy users. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Jessica H. Owner Arts and Crafts ### "PayPal is still the most secure online payment service" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 August 11, 2026 PayPal will always be my go to for business and personal online payments. No matter what my needs have been, they have always been able to help Pros I love the security of Paypal and they are always trying to do more to support it's users. It is simple and secure way to invoice, send, and receive funds. Cons The fees can be annoying but they are no more expensive than other less secure electronic payment services Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SS Samuel S. Co-Founder Real Estate ### "I've been using PayPal for 10+ years" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 August 11, 2026 Overall, PayPal has been a convenient and reliable payment solution for our business. It makes sending and receiving payments straightforward, works with many of the platforms we use, and is familiar to customers. While fees and occasional account restrictions can be frustrating, it remains a useful payment option for online transactions. Pros PayPal is widely recognized and trusted, which makes it convenient for both businesses and customers. Payments are quick to process, the platform is easy to use, and it integrates well with most ecommerce platforms and online tools. Cons Transaction fees can become significant at higher volumes, and account reviews or temporary holds on funds can sometimes be frustrating and difficult to resolve quickly. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/207944/PayPal/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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