# PayPal Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about PayPal Software - reviews, pricing plans, popular comparisons to other Payment Processing products and more. Source: https://www.capterra.com/p/207944/PayPal/ --- # PayPal Software Review 2026: Features, Integrations, Pros & Cons Last updated on February 15, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) PayPal ## What is PayPal? With a simple, single integration you can accept debit and credit cards, PayPal, PayPal Credit, 10+ local payment methods in over 100 currencies and from 200+ markets around the world. ## What is PayPal used for? [Payment Processing](https://www.capterra.com/payment-processing-software/)[Billing and Invoicing](https://www.capterra.com/billing-and-invoicing-software/)[Shopping Cart](https://www.capterra.com/shopping-cart-software/) Recognitions Shortlist Top alternative Featured Overall rating Based on 26,530 user reviews Reviews sentiment Positive 94% Neutral 4% Negative 2% Pros & cons Intuitive and accessible interface Secure payment experience High and confusing transaction fees Inconsistent fraud resolution process Starting price $0.09 Per User, Per Month Free trial not available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... - Payment Processing / 2025 Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for PayPal?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.paypal.com&name=PayPal) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### PayPal 4.6 (26,530) VS. [4.6 (3,356)](https://www.capterra.com/p/123889/Stripe/reviews/) Starting Price $0.09 Other Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.6 (26,508) Ease Of Use 4.5 (3,345) Value For Money 4.5 (20,355) Value For Money 4.3 (2,547) Customer Service 4.2 (20,611) Customer Service 4.2 (2,296) ## PayPal alternatives [4.2 (2,054)](https://www.capterra.com/p/135757/NetSuite/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [3.8 (726)](https://www.capterra.com/p/152638/Epos-Now/reviews/) Starting price $349.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 68% of reviewers rated it above 4 stars [4.2 (1,316)](https://www.capterra.com/p/135618/Odoo/reviews/) Starting price $31.10 Per User, Per Month Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars [4.4 (243)](https://www.capterra.com/p/96371/Acumatica-Cloud-ERP/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/207944/PayPal/alternatives/) ## FAQs about PayPal Overview ### What problems does PayPal solve? PayPal solves slow, risky, and fragmented payment workflows by letting businesses send invoices, collect recurring or one-time payments, transfer funds quickly, and track every transaction in one place. Small businesses, freelancers, e-commerce sellers, and remote teams benefit most from faster checkout, stronger buyer protection, and less manual billing or bank-detail sharing. Answer based on 19072 reviews Overview ### Which roles and teams benefit most from PayPal? PayPal is most used by small business owners, founders, and executives who need fast payment collection, invoicing, and cash flow visibility. Freelancers, designers, consultants, and photographers rely on it to bill clients and accept remote payments, while managers, accountants, and office teams use it to track transactions, reimburse expenses, and support online sales. Answer based on 26424 reviews Overview ### What company size and industries is PayPal built for? PayPal is built primarily for small businesses and eCommerce operations, with 74% of reviewers from small companies. It also serves enterprises at 15% and midsize businesses at 11%. Reviewer adoption is most common in Education Management, Information Technology and Services, and Marketing and Advertising, each representing 5%. Answer based on 26520 reviews Features and Usability ### What are the key features of PayPal? PayPal includes core payment features like online payments, credit card processing, money transfers, and multi-currency support. Reviewers also highlight invoice creation, payment links, refunds, and transaction history for daily operations. Differentiating features include buyer protection, fraud detection, two-factor authentication, and mobile payments through the app and card reader. Answer based on 14177 reviews Integrations ### Which third-party tools and platforms does PayPal integrate with? PayPal integrates with WordPress, WooCommerce, Shopify, Venmo, Cash App, Google Pay, Wix, and Gravity Forms, with reviewer-confirmed use across ecommerce sites and website builders. PayPal also supports over 50 integrations, including BigCommerce, QuickBooks Online, Gmail, and Microsoft Excel for payments, checkout, and business workflows. Answer based on 3093 reviews Getting Started and Support ### How easy is it to onboard and train a team on PayPal? PayPal is generally quick to onboard for most teams, with a simple interface supported by documentation and video tutorials. Reviewers say frontline staff, small businesses, and nontechnical users often get started with little training, while admins and developers may need more time for integrations, invoicing setups, and advanced configuration. Answer based on 104 reviews Getting Started and Support ### What customer support options does PayPal offer, and how do users rate the experience? PayPal offers email/help desk, FAQ/forum, a knowledge base, phone support, and chat. Users often describe support as helpful, fast, and effective once connected, especially for disputes and account issues. Common frustrations include automated responses, inconsistent agent communication, long callback or reply times, and difficulty reaching a live representative. Answer based on 4339 reviews Security ### How does PayPal handle data security and access control? PayPal uses encryption, two-step authentication, passwords, fingerprint or biometric login, device recognition, security alerts, and identity verification checks to protect personal and financial data. It also limits sharing card or bank details with sellers and offers buyer, seller, dispute, and fraud protection. Some reviewers find verifications, holds, and account locks frustrating. Answer based on 2516 reviews Payments ### How well does PayPal handle online payments? PayPal handles online payments well for everyday business and personal use, especially when speed, trust, and broad acceptance matter. Freelancers, small businesses, and online sellers value easy invoicing, payment tracking, and international transfers, though fees, occasional account reviews, and support delays can create friction for some transactions. Answer based on 14177 reviews ## Who uses PayPal? Based on Capterra reviews from the past year Talk to a software expert to get a free software list tailored to your business needs Company size Based on 1,059 reviews 100% 75% 50% 25% Smallbusiness Midsizebusinesses Enterprise Top job functions Based on 1,059 reviews Administrative 29% Administrative 29% IT & Software Development 10% Entrepreneurs/ Owners 10% Creative & Design 9% Others 43% Top industries Based on 1,059 reviews Information Technology and Services 24% Retail 21% Marketing and Advertising 21% Automotive 17% Other 17% ## Pros and Cons Intuitive and accessible interface 95% positive reviews out of 6147 Most reviewers describe ease of use as essential, appreciating simple navigation and quick setup for all experience levels. Michael R. Digital marketer , 2 - 10 employees. "PayPal's user-friendly interface makes it accessible to individuals of all tech-savviness levels." High and confusing transaction fees 68% negative reviews out of 2817 Most users comment that fees are costly and unpredictable, especially for small businesses and international or frequent transactions. Blair G. CEO, 1 employee. "PayPal has a high fee structure per transaction that can deter a business from using it as part of their payment structure." Secure payment experience 96% positive reviews out of 888 Most users report safe transactions, valuing strong security measures and confidence when sharing financial information online. Inconsistent fraud resolution process 66% negative reviews out of 1153 Some reviewers indicate fraud protection is unreliable, citing slow dispute handling and difficulty recovering funds after scams. Yessnia G. Operations, 2 - 10 employees. "I trusted PayPal to protect my personal and financial information, yet they have failed completely. Despite reporting the issue, PayPal has refused to refund my money and continues to allow the same fraudulent charges to go through." Consistent and trusted platform 97% positive reviews out of 693 Most reviewers find reliability crucial, consistently experiencing dependable service for both business and personal transactions. Beth A. Copywriter, 2 - 10 employees. "I've had a go with PayPal and Stripe for this and definitely find PayPal easier and more reliable." Limited global accessibility 57% negative reviews out of 814 Some reviewers find country availability restrictive, noting service limitations, account restrictions, and missing features in many regions. Mena I. Assistant Manager, 501 - 1,000 employees. "It is limited to few countries which often restrict me from making use of this software sometimes when am not in a country that supports paypal which has limited me from making payment at times." ## Features AI summary Based on 17,379 Payment Processing reviews Capterra data shows that buyers of payment processing software rank the following features as their top priorities: - **Data Security** (**58%** of reviewers rated this feature as critical) - **Online Payments** (**55%**) - **Debit/Credit Card Processing** (**52%**) PayPal supports all three of the features reviewers value most: **Data Security**, **Online Payments**, and **Debit/Credit Card Processing**. Together, these capabilities help businesses protect transaction information, accept payments through digital channels, and process card payments reliably, allowing teams to manage payments more efficiently and support a smoother checkout experience. Data Security 4.6 (3,165) 66.57% of 3165 reviewers that rated this feature as important or highly important PayPal offers robust data security with encryption, two-factor authentication, and fraud monitoring. Reviewers feel confident sharing sensitive information, appreciate buyer protection, and value frequent notifications, though a few mention concerns about scam handling and occasional account access issues. Online Payments 4.7 (3,760) 65.37% of 3760 reviewers that rated this feature as important or highly important PayPal offers a fast, secure way to make online payments globally. Users think it’s easy to pay or get paid, track transactions, and enjoy strong fraud protection. Many highlight seamless integration with e-commerce sites, though some note not all merchants accept PayPal. Debit/Credit Card Processing 4.5 (1,955) 55.75% of 1955 reviewers that rated this feature as important or highly important Accept and process credit/debit card transactions Payment Fraud Prevention 4.5 (2,721) 63.91% of 2721 reviewers that rated this feature as important or highly important Tools to prevent payment fraud, such as identity authentication, risk analysis, seller protection, etc. Mobile Payments 4.6 (2,690) 62.71% of 2690 reviewers that rated this feature as important or highly important PayPal gives you the flexibility to send, receive, and manage money directly from your mobile device. Reviewers appreciate the convenience, security, and speed, as well as options like QR code payments and integration with services like Mpesa, though some mention occasional transaction management challenges. Payment Processing 4.6 (3,458) 63.45% of 3458 reviewers that rated this feature as important or highly important PayPal helps you process payments quickly and securely, supporting instant transfers, multiple payment methods, and real-time notifications. Users value the streamlined experience, but some report issues with fund holds, high fees, and occasional delays in releasing payments. PayPal 96 features Define levels of authorization for access to specific files or systems Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. Accept electronic bank-to-bank transfers using a network called the Automated Clearing House (ACH) Dashboard to view the status of ongoing processes, identify current incidents and track past activities Generate one-off reports that meet information requirements Software program that continuously adjusts its behavior based on observed data Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Automatically identify unusual behavior Application programming interface that allows for integration with other systems/databases Verify the identity of users/devices to enable secure access Scan barcodes to ensure accurate pricing and label tracking Create, manage, and send invoices or bills to customers Gateway through which end users can view past bills and pay current invoices Process of managing an organization's cash resources, including cash on hand, investments, and bank account balances Detection of fraudulent checks to prevent financial losses Track and manage adherence to policies for any service, product, process, or supplier Centralized database of stakeholders and their contact information such as names, address, phone number etc. Accept and process credit card transactions Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Alter the layout and content of dashboards Invoices that can be tailored according to company's branding, payment terms and personalized information Import and export data to and from software applications Ability to handle large datasets PayPal offers robust data security with encryption, two-factor authentication, and fraud monitoring. Reviewers feel confident sharing sensitive information, appreciate buyer protection, and value frequent notifications, though a few mention concerns about scam handling and occasional account access issues. Graphical representation of data Accept and process credit/debit card transactions Buyer isn't billed until the period is up without any interest charges Allows customers to check out with wallet payment methods that digitally store credit and debit cards Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products Transfer of data from one computer system to another Electronically collect payments for goods or services Digitally sign online documents Monitor and record expenses such as purchases or charges incurred Evaluate units, projects, budgets, and other finance-related data to gauge their performance and potential risk Plan, manage, and track the financial activities of an individual or organization Generate reports to assess the financial performance of an organization Intended to be used by banks Intended to be used by online stores Designed for food trucks For Retail Stores Designed for small businesses Identify and prevent suspicious activity Transactions that typically involve face-to-face interactions between the payer and the payee Monitoring employee behavior for suspicious activity to detect internal fraud Track and manage inventory levels to maintain proper supply Create invoices from scratch or have recurring invoices Store and view prior invoices for each account/client Captures invoice data and maintains comprehensive records for auditing and reporting purposes Creation, processing, verification, and execution of invoices till the payment is made Reports specific to marketing and associated campaigns With this capability, you can manage your PayPal account, send or receive payments, and monitor transactions from anywhere using your phone. Reviewers appreciate the app’s convenience, security, real-time notifications, and user-friendly design, though some mention occasional logouts. PayPal gives you the flexibility to send, receive, and manage money directly from your mobile device. Reviewers appreciate the convenience, security, and speed, as well as options like QR code payments and integration with services like Mpesa, though some mention occasional transaction management challenges. Observe and track the demand, usage, progress or quality of a system, product, or user Manage and handle various international currencies Manage and support multiple locations Set rebilling periods, charging customers one rate annually or semi-annually, then a better rate afterward, as a subscriber benefit Process payments via multiple modes directly through the application Create, send, and view electronic invoices PayPal offers a fast, secure way to make online payments globally. Users think it’s easy to pay or get paid, track transactions, and enjoy strong fraud protection. Many highlight seamless integration with e-commerce sites, though some note not all merchants accept PayPal. Manage and track customer orders for goods, investments, or any other purchases Tools to prevent payment fraud, such as identity authentication, risk analysis, seller protection, etc. Integration with payment gateways to facilitate online transactions Send clickable links via text or email to collect payments from customers Offers multiple online payment options such as credit card, Paypal, gift cards, mobile payments, and more PayPal helps you process payments quickly and securely, supporting instant transfers, multiple payment methods, and real-time notifications. Users value the streamlined experience, but some report issues with fund holds, high fees, and occasional delays in releasing payments. Track sent and received payments, invoices, and bills. Store, process, and transmit cardholder data in compliance with the Payment Card Industry Data Security Standard (PCI DSS) Organize and manage the accomplishments and development of employees or performance of applications or systems Accept and process customer payments for products or services using hardware and software Present a catalog of inventory that customers can view Estimate or forecast of a future scenario based on the study of present trends Design, communicate, and distribute incentives to perform a specific action Receive notification of issues as soon as they occur Receive data and information in real time Active monitoring of systems, applications, or networks Upload, track, and submit receipts in a central database Generate recurring invoices Automated process of charging customers at regular intervals for repeated access or use of a product or service Oversee the process of issuing refunds Timed notification for any upcoming task, deadline, appointment, or activity View and track pertinent metrics to find patterns and gain insights from data Track and facilitate returns of products sold Analyze potential risks across the organization Process of identifying, evaluating, mitigating, addressing and reporting on potential risks or uncertainties Set & manage permission levels based on user roles and restrict access to only authorized individuals Reports specific to sales analysis for trends and strategies Calculation of consumption tax imposed on the sale of goods/services Set a time to generate routine reports automatically Search and filter data across systems to locate required information by entering keywords or certain criteria Online portal through which end users can access the system, manage tasks, or obtain information Generate or print labels that contain shipping information for packages Manage and track orders being shipped to customers Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. Track the status over time for a request, process, asset, or transaction Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period Monitor or audit historical and current transactions to analyze customer account activities Get Advice We can help you find the software with the features you need. Features 4.6 (26,498) 4.6 Based on 26,498 reviews ## Pricing Value for money 4.5 (20355) Free Version [View pricing plan details](https://www.capterra.com/p/207944/PayPal/pricing/) Point of Sale $0.09 Other, Card Processing $0.29 Other, It includes: - Visa - Mastercard - Apple Pay - Maestro - American Express - Discover PayPal and Venmo $0.49 Other, It includes: - PayPal - Venmo Pay Later $0.49 Other, Value for money 4.5 (20,355) 4.5 Based on 20,355 reviews ## Integrations [ WordPress](https://www.capterra.com/p/131687/WordPress/)[ Wix](https://www.capterra.com/p/169007/Wix/)[ Venmo](https://www.capterra.com/p/222572/Venmo-/)[ QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[ Shopify](https://www.capterra.com/p/83891/Shopify/)[ Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/)[ Squarespace](https://www.capterra.com/p/143461/Squarespace/)[ Xero](https://www.capterra.com/p/120109/Xero/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.2 (20611) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.2 (20,611) 4.2 Based on 20,611 reviews ## User reviews Overall rating 4.6 Based on 26,530 reviews Filter by rating 5(19621) 4(5311) 3(1070) 2(208) 1(320) Mentioned topic Sorted by most recent MA Michael A. Administrator Warehousing ### "Paypal is my pal" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 July 24, 2026 Overall, Paypal seems to be accepted nearly everywhere. I do a lot of online shopping these days so it gives me a security blanket. Pros Paypal is very convenient. I love the fact that stores or merchants do not see my banking details or card number whenever I make a purchase. Cons I am not a huge fan of any of the fees that can be charged. I really dislike the holds that can be put on the money as well. I do not always understand. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AN Anonymous User Systems Administrator Veterinary ### "Quick, easy to use, and secure" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 July 24, 2026 Pros It was really easy to use (and send money) for the purchaser. It wasn’t difficult to issue refunds if necessary either and as a seller it also was really easy to receive the money into a bank account rather than your PayPal account if need be. Transactions were almost instant always and when transferring anything to or from a bank account, it was typically completed within 24 hrs. Cons Some buyers struggled with paying the ‘extra’ goods and services fee for their ‘insurance’ that they had PayPal’s protection if something went awry but it was only a few. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MP Max P. Business Development Consumer Services ### "Staple for making secure payments!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 23, 2026 Pros PayPal makes it easy to pay people safely. The app is easy to use and has been my go to for making any payments securely. Cons PayPal sends a ton of emails. Almost every single day I have multiple emails from PayPal. Other than that I love it! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Bruno M. Sales Executive Automotive ### "One of the best digital payment processors in the World" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 July 22, 2026 Nevertheless, in my personal opinion, PayPal is a great online payment system which has more advantages than disadvantages. I would recommend this particular service to my colleagues and customers because of its convenience and reliability, and I hope that one day it will be improved and its disadvantages will become advantages. Pros I have used PayPal as a remote Digital Marketing freelancer for many years in my professional activity. I want to note that this particular payment system has an excellent number of advantages in it. Firstly, it allows me to make fast and convenient money transfers to other people. Secondly, it includes the excellent opportunity of Buyer Protection Policy. In other words, the money which were sent to another person is refunded in case of a scam or if the item was not delivered. What is more, PayPal has such advantages as High Security since all the financial data of the user is encrypted, availability in more than 200 international markets and numerous currencies and diverse ways of payment such as credit cards, debit cards, or bank transfers. Cons On the other hand, there are some disadvantages of this payment system. For instance, I find it a problem that PayPal usually charges fees for almost all kinds of business-related transactions, such as money withdrawal and currency conversion. What is more, the system has a disadvantage of high currency conversion rates in case of international money transfers. Another disadvantage of PayPal is that it might limit the account in case of high sales volume, large transactions, or several failed attempts in a short period of time. Finally, it has a disadvantage of poor customer service, especially in case of complicated issues. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CL Charlotte L. Marketplace Specialist Retail ### "Unkompliziert und schnell" 3.0 Overall Rating 3.0 3.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 7/10 July 22, 2026 Pros Schnell Abwicklung der Transaktionen in Echtzeit - meistens innerhalb weniger Sekunden ist der gesamte Prozess erledigt. Cons Verspätete Auszahlungen als Händler, da in bestimmten Fällen eine Wartefrist eingehalten werden muss -> Liquidität leidet. Falls das Konto gesperrt wird, muss ein umständlicher Prozess zur Kontowiederherstellung befolgt werden. Etwas problematisch ist derzeit auch die Bonitätsprüfung, da hier Daten an andere Unternehmen weitgegeben werden. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Shivajatkumar G. Assistant IT OFFICER Hospital & Health Care ### "Secure and reliable payment partner " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 July 22, 2026 "Overall, my experience with PayPal has been positive. I find it easy to use, secure, and reliable for online payments and money transfers. The platform is intuitive, transactions are generally smooth, and I appreciate the strong focus on security and buyer protection." Pros "What I like most about PayPal is its strong focus on secure and trusted digital payments. I also appreciate its global reach, user-friendly platform, fast transactions, and commitment to protecting both customers and businesses from fraud." Cons One area I think PayPal can continue improving is customer support response times for complex account issues. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Steven D. Sales Manager Consumer Electronics ### "Comments about PayPal " 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 July 21, 2026 Pros Convenient for receiving small-value payments for goods. It resolved payment issues for individual clients who do not have corporate bank accounts. Cons The fees for transfers and withdrawals are a bit high. If the payment amount is small, the service fee can sometimes seem high and not cost-effective. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AP Anna P. Physiotherapist Health, Wellness and Fitness ### "Good use of PayPal" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 July 20, 2026 Pros I like that you can use it internationally and that it's easy to receive and send money to other accounts. Cons I least like the spam and fake emails. From time to time, I receive phishing emails, which are always accusing me of owing a large sum of money. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Michael H. Survey Manager Construction ### "Reliable for Quick Field Expenses, Lacks Enterprise Depth" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 20, 2026 It serves its purpose well for immediate, day-to-day financial needs in commercial construction. While it is not ideal for massive subcontractor payouts or handling multi-state compliance fees, it remains a highly reliable tool for quick, smaller-scale transactions that can be managed easily without cluttering up a multi-monitor workstation. Pros The ease of use is excellent for handling quick transactions out in the field. When needing to process immediate payments or reimburse small expenses related to heavy civil operations, the invoicing features are straightforward. It also links seamlessly to a personal bank account for tracking specific financial transactions separately from a commercial profile. Cons Customer support can be difficult to reach if a larger transaction gets flagged or delayed. While it is great for basic expense management, it lacks the deep integration required to sync perfectly with advanced document workflow automation and enterprise database management systems Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AN Anonymous User Administrative Consumer Goods ### "Smooth app with minor glitches" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 July 20, 2026 My overall experience with Pay Pay is mostly positive. I feel it is secure and easy to use. The interface is not hard to use. I would definitely recommend Pay Pal to others for secure and simple to use app for online transactions. Pros The very first thing I like about Pay Pal is that how easy it makes to send and receive payments, especially the international ones. I also like the data managing feature of transaction history where I can review my past receipts and invoices, which helps me in expense management. Whenever I find any glitch like delays in showing payments, customer support always assisted me well. Taking everything in account all in all Pay Pal is offering good value for the convenience and features, must say. I always feel secure using it. Cons The only thing I dislike about Pay Pal is the app glitches, like data loading issues or getting the payment notifications late. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/207944/PayPal/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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