# Page 15 | PayPal Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 15 - Is PayPal the right Payment Processing solution for you? Explore 26283 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/207944/PayPal/reviews

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PayPal

4.6 (26283)

[View alternatives](https://www.capterra.com/p/207944/PayPal/alternatives/)

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Last updated March 13th, 2026

# Page 15 - Reviews of PayPal

## Showing most helpful reviews

Showing 351-375 of 26283 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Mark L D.  
CEO  
Accounting  
Used the software for: 2+ years

### "Excellent overall experience "

October 29, 2025

3.0

Pros

The customer service experience and the value for the money. I purchased it for the ability to manage accounts.

Review Source

VR

Verified Reviewer  
Grafic deginer  
Consumer Services  
Used the software for: 6-12 months

### "Excellent experience with the PayPal app, PayPal for my company, and PayPal as a customer"

August 14, 2025

5.0

My experience is Better than others payment transfer gateway like a crypto payment. If you are a shopping in another country and send payments to friends and family in any country easy method of payment transfer.

Pros

Paypal is easy to use for beginners I like paypal for payment methods of any products. The protection and safety features are nice. It's secure means of payment. Free for use for many domestic transactions

Cons

Paypal account not easy to verify in kyc method each cost higher for every transactions. Withdrawing funds to a recive money. High international costs.

Review Source

VR

Verified Reviewer  
Dispatcher  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### "Effective financial service"

November 14, 2025

5.0

I've been a PayPal user for years and will continue to use it as a quick and effective transactional service for years to come.

Pros

PayPal is easy to use for transactions and online shopping, it's also effective for money transfers and reviewing personal transaction history.

Cons

Sometime the menus and UI get a little stuffy and convoluted with too much data or side offers from the platform.

Review Source

TJ

Tyla J.  
Fitness Coach  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Great billing tool"

January 7, 2026

5.0

Overall PayPal is a good starting point to bill your customers through. Everything is simple and easy to use.

Pros

PayPal is so easy to use! You can quick create a detailed invoice and send it directly to the client.

Cons

Sometimes creating multiple invoices can be time consuming but overall it is a simple process to go through.

Review Source

Eric B.  
Owner  
Marketing and Advertising  
Used the software for: 2+ years

### "Pleased PayPal'er"

March 27, 2026

5.0

Overall, I've had a great experience using PayPal over the years. Purchasing items from a vendor and sending payment using a credit card with the buyer's protection has been awesome.

Pros

It's super easy to find, send, and receive funds for purchase or paying back someone for dinner, for example. I started using it when it was the default payment method on eBay.

Cons

Not many cons to using PayPal. Perhaps the fees associated with different forms of payments and sending/receiving money, but I understand they are a business as well.

Review Source

ML

Martha L.  
executive chef  
Food & Beverages  
Used the software for: 1-2 years

### "everything is great"

May 21, 2025

5.0

easy to use and manage my experience i would say is was 10 out of 10. its accessible and quick to add or withdraw money and its in your hands

Pros

its fast and easy to use and can connect quick to other apps to get paid and reoccurring payments and can withdraw easily.

Cons

everything is great besides of the same day withdraw you have to pay of fee for the money to show up on your account.

Switched from

[Clover](https://www.capterra.com/p/226864/Clover/)

cheaper processer and customer services for the company of clover took long

Review Source

AH

Adrianna H.  
Owner  
Consumer Services  
Used the software for: 2+ years

### "Almost perfect "

September 21, 2025

2.0

Overall my experience was mediocre. If they would be more helpful with customer concerns and issues.

Pros

What i liked most about paypal was how easy it was to navigate and prepare invoices. Also, the timelines of receiving payments

Cons

What I liked least was the customer service and the fees. Customer service was not very helpful when disputing unauthorized transactions.

Review Source

VR

Verified Reviewer  
Agent, Notary, Loan Signing  
Real Estate  
Used the software for: 2+ years

### "Use PayPal!"

July 24, 2025

5.0

Reliable and trustworthy. You can use with confidence and protect yourself and users that you need to interact with

Pros

PayPal is extremely user friendly. Whether you are sending an invoice or receiving a money transfer, you will not have issue.

Cons

I have yet to run into any cons with PayPal. As a long time user there has not been a situation that has not been resolved.

Review Source

VR

Verified Reviewer  
Ceo  
Writing and Editing  
Used the software for: 2+ years

### "5 star recommend "

March 26, 2026

5.0

Excellent im not complaining. I give them a 5 star rating. Id recommend them also. I enjoy my paypal

Pros

Paypal has been great have had them for years. Always helpful when problems they help with refunds. Easy to use. Invoicing isnt hard to understand either.

Cons

They should offer more programs with account like more incentive for being with them for years. Other than that all good.

Review Source

RT

Rose T.  
Owner  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Tried and True"

January 2, 2026

5.0

So far very good experiences. It is easy to use and very well know as a company. I feel secure in knowing there is a service that is well known and reliable.

Pros

PayPal is a large company that has been around long enough to have an established record of success.

Cons

The only drawback I see is there are times I want to use my own payment method but some businesses are requiring the PayPal method of payment.

Review Source

Teresa S.  
Project Manager  
Construction  
Used the software for: 2+ years

### "PayPal for Owners and Consumers!"

January 6, 2026

5.0

Our experience with PayPal overall has been positive and we anticipate using the service further in the future. Our customers feel comfortable using it to pay for goods and services.

Pros

We really appreciate the ease of use for both parties and the trust that it builds between the consumer and owner.

Cons

There really is nothing that we do not like about PayPal. There has on one occasion been a mix-up with a payee, but customer service was helpful in rectifying the situation.

Review Source

GN

Geoffrey N.  
System Engineer  
Leisure, Travel & Tourism  
Used the software for: 2+ years

### "A New Age Solution for Online Payment Processing."

June 11, 2025

5.0

Pros

PayPal is my favourite online payment processing solution that lets me to securely send and receive money faster and easily. I also use PayPal to create and send invoices. Likewise, I can withdraw money sent to me using PayPal.

Cons

Getting limitations on my PayPal account and also money been sent to going on hold is the main challenge that I have experienced when using PayPal.

Review Source

PS

Peter S.  
Backend Developer  
Information Technology and Services  
Used the software for: 6-12 months

### "PayPal Review"

March 23, 2026

5.0

It’s a five star for me, for it to give me the sense of safety on every checkout makes like fall in love more with them

Pros

The fact that I don’t have to share my credit card details with unknown websites aside of my just using the PayPal checkout button. I like it

Cons

My account has once be hold for like 21days, I dislike how they freeze account and also the high transaction fees

Review Source

TA

Tim A.  
Strategic Operations Director  
Pharmaceuticals  
Used the software for: 2+ years

### "Paypal still best for international partner payouts."

July 6, 2025

5.0

It gave us a method to expedite supplier payments at a time tight production cycles when delays could not be tolerated.

Pros

Where it shines is speed and reliability especially for vendor payouts, including contracts from around the world. Having a log of expenses associated with each partner has helped us with quarterly reconciliation.

Cons

Fees can also hit you hard for cross-border transactions, though we’d like to see a quicker response time from PayPal’s support.

Review Source

AG

ALFREDO G.  
STAFF ACCOUNTANT  
Accounting  
Used the software for: 2+ years

### "PAYPAL - I LOVE IT"

November 3, 2025

5.0

PayPal has always been a very good experience. It is accepted everywhere I shop, A+, Security of spending money, A+, amazing online wallet, A+.

Pros

First, PayPal is free and very easy to use. I have been using it for 10+ years & payment has never been an issue. I will continue to use as long as I can. The storing of all my accounts is one place is a major win.

Cons

I can't come up with anything I dislike about PayPal. Maybe they should have more incentives but I feel like it has everything I need already.

Review Source

Melissa Z.  
Owner  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Nostalgia e-payment platform"

February 25, 2026

4.0

It's pretty good while it was the most popular method. Now there are many similar e-payment systems around

Pros

It was the first electronic payment method i was aware of which made e-commerce easy. It was connected to ebay, poshmart and other online platforms

Cons

There were fees. When selling items, we already saw reduced turn around, so the additional fees were disheartening

Review Source

Lena W.  
Owner  
Leisure, Travel & Tourism  
Used the software for: 2+ years

### "Good Resource "

January 28, 2026

5.0

Pleasantly enjoyable. I love the benefit of having other financial options available when I need like PayPal.

Pros

It is easy to use and convenient for friends and family to send cash to especially if you have kids in college.

Cons

There's nothing I dislike about it, and any problems with it, customer service always came through for me.

Review Source

Jonathan B.  
Admin  
Information Services  
Used the software for: 2+ years

### "Fast and secure payments"

February 8, 2025

5.0

PayPal remains one of the most trusted and convenient online payment platforms, ideal for personal transactions and businesses. While it has some drawbacks, such as fees and potential account holds, its security, ease of use, and widespread acceptance make it a valuable tool for online financial transactions.

Pros

PayPal allows users to send and receive money effortlessly. Transactions are protected from unauthorized access through end-to-end encryption and fraud detection tools.

Cons

High transaction fees for businesses and international transfers

Review Source

Rabindra K.  
Network Security Administrator  
Computer & Network Security  
Used the software for: 6-12 months

### "PayPal Review: Great Convenience but Customer Service That Needs Work"

December 4, 2025

4.0

Honestly, PayPal has been a love-hate relationship for me over the years. On one hand, it's incredibly convenient—the security, one-click checkout, and ability to send money instantly to friends makes everyday transactions so smooth.

Pros

PayPal is fantastic because it's secure, convenient, and widely accepted everywhere. What I love most is the buyer protection that covers me if something goes wrong, the one-click checkout that saves time, and instant payment processing that gets money to me when I need it

Cons

The biggest drawbacks are the fees that add up quickly—especially the 3-4% currency conversion markup on international payments, the 1.75% instant transfer fee, and dispute charges for sellers.

Review Source

VR

Verified Reviewer  
Assistant Director  
Education Management  
Used the software for: 6-12 months

### "Easy pay with PayPal! "

December 12, 2025

5.0

I use PayPal daily to assist with submitting payments. It only takes a few seconds to enter info and connect to make payments.

Pros

PayPal is so easy to use and can complete tasks in mere seconds. Customer support is quick and responsive if there is a need.

Cons

There are no cons about PayPal that come to mind. There are times where connection lags, but this typically does not happen.

Review Source

DB

Danielle B.  
Independent Business  
Retail  
Used the software for: 2+ years

### "PayPal #1 backup payment method "

July 31, 2025

4.0

I love PayPal. I've been a user since about 2009. I use PayPal as my backup method and payout method for almost everything

Pros

I love that I can use visa+ to transfer to and from my Venmo with ease. The debit card feature is great too.

Cons

A lot of my gift cards I earn online I cannot connect to my PayPal account which makes it hard to manage extra funds.

Switched from

[Cash App](https://www.capterra.com/p/246167/Cash-App/)

I mostly use Venmo which is a service through PayPal and PayPal has much more use and features

Review Source

ER

Emmanuel R.  
Freelancer  
Financial Services  
Used the software for: 1-2 years

### "Bugs and issues on my PayPal account."

February 24, 2026

2.0

I haven't really enjoyed their services to be honest cause I have an issue with my PayPal account getting flagged which I tried getting it release and it didn't work out ending up deactivating my PayPal account.

Pros

Transaction are fast and reliable and it's one of the online payments platform that is mostly used around the globe and suitable for getting money through Freelancing sites.

Cons

Account easily get flagged sometimes and mode of retrieving is 50/50 which lead to lost funds and even their Ai automated customer care does not help that much in situation like this.

Review Source

AS

Alexis S.  
Owner  
Retail  
Used the software for: 2+ years

### "I love using PayPal!"

February 15, 2026

5.0

My overall experience using PayPal has been positive and there isn't anything that I dislike except the return time.

Pros

What I love most about PayPal is that I can use it anywhere even in store when I want to add the card to my phones wallet.

Cons

The one thing I like least about PayPal is the returns are not so fast. It does take a bit of time to get ahold of people that will push your claim further.

Review Source

SG

Sherrie G.  
President, Owner  
Retail  
Used the software for: 2+ years

### "Pay Pal is my Pal!! "

March 30, 2026

5.0

Love, Love, Love Paypal! They offer credit options making it easy to purchase items when cash is low.

Pros

Paypal offers safe and secure purchasing over the internet protecting my bank account information from wrong doers.

Cons

Sometimes when there is a discrepancy in charges, Its difficult for Paypal to step in. They are willing but only after you have tried to reconcile with the seller.

Review Source

VR

Verified Reviewer  
Excecutive assistant  
Non-Profit Organization Management  
Used the software for: 2+ years

### "The best and most widely accepted platform to go to."

October 3, 2025

5.0

I have been a user for years, and had a couple of issues, not with PayPal but with some sellers at a certain point, and PayPal saved me! Their customer service is polite and keeps it professional with a human touch

Pros

It has been for quite some time to say that it's the most accepted and trusted payment option, been an eBay buyer for almost 15 years, and PayPal has been there backing up my purchases, a small fee it taken for their servic,e but it's a huge advantage what you get.

Cons

certain limitations to use it in Mexico, but those might be "a matter of time" to get them taken care of, I understand that every country has its laws, especially Mexico in terms of online banking.

Review Source

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