# Page 16 | PayPal Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 16 - Is PayPal the right Payment Processing solution for you? Explore 26283 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/207944/PayPal/reviews --- PayPal 4.6 (26283) [View alternatives](https://www.capterra.com/p/207944/PayPal/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 16 - Reviews of PayPal ## Showing most helpful reviews Showing 376-400 of 26283 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use GN Geoffrey N. Information Technology Project Manager Information Technology and Services Used the software for: 2+ years ### "Greatest OF All Time Online Payment Processing Tool. " May 28, 2025 5.0 Pros With PayPal, processing online payments is simple, fast and secure. I'm using PayPal the purpose of creating and sending invoices. Also, I use PayPal to withdraw funds. Cons Using PayPal at times can be frustrating because temporary limitations that I experience whenever there is any suspicious payment activities. Review Source DS Dani S. Vintage Curator Retail Used the software for: 2+ years ### "Paypal Enjoyer" December 30, 2025 5.0 My overall experience with Paypal has been nothing but a positive experience all around. I enjoy the app. Pros What I like the most about Paypal is how quick and easy it is to send and receive money. I also like the overall look of the app. Cons The only property I least like about Paypal is when I sell on reselling apps such as Depop, it takes significantly long to receive the money after a sale. Review Source PV Plácido V. Auxiliar Administrativo Entertainment Used the software for: 2+ years ### "100% recomendable y seguro" February 19, 2026 5.0 Genial desde el primer momento que lo utilicé hace bastantes años, me ha servido para realizar compras de forma segura, transferir dinero y obtener recompensas sin tener que utilizar mi cuenta bancaria principal. Pros La facilidad de su uso, los años que llevan siendo una de las mejores empresas del sector y la fiabilidad que llevan aportando todos los años. Cons Creo que no hay ningún inconveniente en el uso de PayPal, es un método de pago muy seguro y muy confiable. Switched from [Banco Original](https://www.capterra.com/p/241759/Banco-Original/) Por la gran seguridad que brinda y lo sencillo que es. Review Source AL Alisha L. Owner and Creator Apparel & Fashion Used the software for: 2+ years ### "Loyal Customer Due to Ease of Use" November 3, 2025 5.0 I have been a loyal PayPal user for around 10+ years. I have had a very positive experience overall. Pros I like the ease of sending money to/from family or when buying a product. The app and website is easy to navigate. I also appreciate the ability to buy/pay for and track the shipment of items. Cons I do not have any suggestions for improvements. All categories that I can think of are up to standards (i.e. searching for client, buying shipping label, exchange of money, etc). Review Source Robert F. Store Manager Retail Used the software for: 2+ years ### "Great Product" December 15, 2025 4.0 I enjoy using PayPal. I've never called their customer support but I have emailed them and I've gotten my questions answered. Pros I use paypal quite often. It is so easy and so many have it so it's just something that is worth the money and time to use. Cons That you have to go in and 'accept' the money. I wish it would just go in there and you didn't have to do anything. Maybe it's a setting? Review Source Anya C. Stay at home mom Individual & Family Services Used the software for: 2+ years ### "Good Product " January 13, 2026 4.0 My overall experience with PayPal has been positive. The customer service is great at helping when you have a problem and there is no minimum to how much you have in your account. Pros Simple to use and understand how you go about sending money to people and spending money that is in your account and that you get a physical debit card to use at stores. Cons I really do not like how the rewards system works. You don’t get a lot for what you get which can be really annoying at times. Review Source KC Kimberlee C. Supervisor Hospital & Health Care Used the software for: 2+ years ### "Paypal is the way to go." November 12, 2025 5.0 Other than the fee, I am happy with Paypal. It is easy to use and free to use. Most people understand it. Pros I absolutely love PayPal. The guarantee on my money is outstanding. I feel safer using PayPal than I do my own bank. Cons Really, the fees. It is easy for someone to pay me via Paypal but after a certain amount I get charged a fee? Alternatives considered [Cash App](https://www.capterra.com/p/246167/Cash-App/) Reason for choosing PayPal Easier to use and understand for my age group. Review Source JT Jeff T. Lead Designer Consumer Services Used the software for: 2+ years ### "PayPal h ad to be replaced" April 6, 2025 2.0 I was a PayPal user for about 10+ years but as the fee's grew I had to move to another payment processor. Pros They let me move money around online without too much verification. Cons The rates and charges are enormous and make the service unusable. Review Source BO Bryanna O. Office Manager Accounting Used the software for: 1-2 years ### "PayPal Review" January 28, 2026 5.0 Overall, PayPal is a very solid and trustworthy payment solution. PayPal is great for everyday purchases and online business, as long as you are aware of the fees. Pros One thing that I personally like most about PayPal is how universally recognized it is. It's EVERYWHERE! Most online retailers and service providers accept PayPal as payment, which makes things SO easy! Cons If I were to say anything negative about PayPal it would have to be, the fees. Fees can add up, especially for business transactions. Customer Service is overall good, I have experienced it to be a little slow at times. Review Source Beth A. Copywriter Marketing and Advertising Used the software for: 2+ years ### "Reliable, easy to use, but limited customer support " October 7, 2025 4.0 I'm definitely happy using PayPal, especially for private or international clients where BACS transfers can be complicated. I've had a go with PayPal and Stripe for this and definitely find PayPal easier and more reliable. Pros The app and web browser version are both so user friendly. It's incredibly straightforward finding the features you need on the app. Invoicing is also straightforward and payments transfers are fast. Cons Customer support is very limited. It's hard to get in touch with the customer support team when you need it. Review Source VR Verified Reviewer Case Management Hospital & Health Care Used the software for: 2+ years ### "Always an A+" March 31, 2026 4.0 Overall I enjoy utilizing paypal to send my family and friends money as they get it automatically as well as if I am charged incorrectly paypal refunds come in quickly as well. Pros That I am able to send my family, friends, and even business money as well as receive it in a timely fashion. Cons The cost that it charges to send money to an outside source is sometimes inconvenient but still easy to use. Review Source SG Summer G. Owner Dairy Used the software for: 2+ years ### "I would recommend!" December 1, 2025 5.0 Paypal has been a great tool that I have added to my business to add a third way of secure payment other than cash or card. Its been trustworthy and helpful. They seem to stay at a steady pass of upgrading features to stay up to date. Pros I like paypal since its a well known software because of the fact thats it safe and user friendly. I enjoy how they dont gouge you with fees and make it easy to get records of your purchases/expenses. Cons I dont have any complaints. Ive been using it for a few years and theres nothing that I dislike so far. Alternatives considered [Venmo](https://www.capterra.com/p/222572/Venmo-/) Reason for choosing PayPal The layout fit my business better and is more well know. Review Source VR Verified Reviewer Owner Financial Services Used the software for: 2+ years ### "Reliable as always" August 27, 2025 4.0 Overall, PayPal has proven to be a working-horse of payment platforms. Its proven service is reliable and I trust it to handle my transactions. Pros The web interface is easy to navigate. I also appreciate that there is a mobile app available. I've used PayPal for over 20 years and and it has proven to be a reliable and secure payment platform. Invoicing is easy, as it transferring funds when needed. Their expansion as a payment platform has made it so that many websites already offer it as an integrated payment option. Cons As with many payment processors, the fees are high. Additionally, funds are sometimes held for longer than convenient. Review Source VC Vicente C. Quality Technician Automotive Used the software for: 2+ years ### "My Overall Experience with Paypal" February 28, 2026 5.0 My overall experience with Paypal has been very positive. It is easy to use, fast, and secure for sending and receiving money. I like that I can pay online without sharing my bank details. Pros What I like about Paypal is how easy it makes to send and receive money. It's secure, widely accepted, and works across many countries, which makes managing money very convenient. Cons So far, I have not had any issues with Paypal. My experience with Paypal has been completely smooth. Review Source BD Brenda D. Founder Professional Training & Coaching Used the software for: 2+ years ### "Handy tool for all entrepreneurs" September 1, 2025 5.0 I have been using PayPal for business done 2020 before I scaled. It is a great intuitive platform that odds simple to create products and payment links on the go. Highly recommend Pros It’s very convenient sing most customers across the globe can use this platform to process their payments. Cons Some of the transfer fees are unfavourable, forcing customers to seek different options. If you are not aware you miss out on your full product pricing. Alternatives considered [Square Payments](https://www.capterra.com/p/170278/Square-Payments-Processing/)[Stripe Billing](https://www.capterra.com/p/178774/Stripe-Billing/) Reason for choosing PayPal Easy to use internationally and low ongoing fees Review Source Charlex N. XRAY TECH Health, Wellness and Fitness Used the software for: 2+ years ### "Transfer money easily to e-wallets" February 26, 2025 5.0 Everyday i use PayPal for sending monies and receiving monies from my fiance abroad for my allowances and other expenses. It is very easy to use because you can bind to to my e-wallets and get the money easily. Pros I like most in PayPal was user friendly. Cons I least about is they charged you if you send money. Review Source WK Whitney K. US Rater Internet Used the software for: 2+ years ### "PayPal is the only way to pay" May 7, 2025 5.0 I greatly enjoy the ease of use. I appreciate that it integrates so well with nearly every place I shop online. I have used it for small purchases and I have used it for large purchases. I have used it for sending money to friends and family and also making purchases with small businesses. It is quick and simple. I may have had to dispute 1 charge over the years, but PayPal is very easy to work with. Pros It is quick and simple. I have multiple payment options and I can quickly choose which I would prefer to use when I am checking out. It is accepted nearly everywhere which makes it very versatile and also utilizing a physical card makes it perfect to utilize financing and other perks when shopping offline. Cons Truthfully with my account being at least 15 years old, I can't say I have ever really run into issues. There were times I felt it was difficult to find the correct path to the paypal credit card to make payments, but that has since been sorted. Review Source KS Kimberly S. Patient Service Representative Hospital & Health Care Used the software for: 2+ years ### "User Block" January 23, 2026 3.0 Overall, my experience with PayPal is mixed. I do enjoy the money management but do not like the fact I am now blocked from using the platform for unknown reasons. Pros Back when I used PayPal, I enjoyed how I was able to receive and send funds. I enjoyed being able to use it for purchases through eBay. It was a good side platform to ensure the safety of your financial means. Cons What I dislike about PayPal is now I can no longer access my account, however, when I try to sign in with my past information it tells me I already have an account. Review Source PT Peiyuan T. Engineer Banking Used the software for: 2+ years ### "Strongly recommended！" November 28, 2025 5.0 Paypal app make tasks like settling up with friends, handling online purchases, or billing clients remarkably simple and intuitive. Pros Very convenient payment option. Good for ebay, and person to person payment. Shipping label service. 5 percent cashback deals. Cons Sometime there might be online fraud people who send emails that pretends to be paypal. Has to be careful about it.! Review Source RS Rachel S. Online Business Manager E-Learning Used the software for: 2+ years ### "Trusted payment processor for your business" March 6, 2025 5.0 Paypal is my most trusted payment processor in my business. It seamlessly integrates with all of the platforms I use and allows me to transfer funds to my bank account easily as well as pay for other needs from the funds i've received through my business. Pros What I love about paypal is how many features it offers people either for their personal use or for business. It also has so many integrations that make it seamless to use across platforms. It is a trusted payment processor in my business. Cons I don't like that it takes 3-5 business days for my money to be transferred into my bank account without paying a fee for immediate processing. Review Source JSF Jennsy Suyapa F. Manager Apparel & Fashion Used the software for: 2+ years ### "Entrepreneur Options: Easy Payments Options for Clients." October 31, 2025 3.0 It is a great tool for stationary business but have challenges for different country cards. For little and constant payments had been helpful! Will really not be my first option but will consider it,. Pros I like the fact we can contact with business from different countries and transfer money for the transactions, I think as an entrepreneur this is a great tool and when issues happen customer support is fast to come and solve issues for both sides. The mobile app is easy to use . Cons As an user I think they could have some issues with certain cards from my country ,as a person that have cards from different countries it force to have different accounts, besides that I think is an smooth system. Review Source CK Cammie K. Accounting Wholesale Used the software for: 2+ years ### "Thank you PayPal " November 7, 2025 5.0 Overall I would be lost without PayPal, and too nervous to use any other pay app. I have used PayPal to send money to many friends or family members that have relied on me transferring money to them in a moments notice. Pros I love pay pal. I trust their service will keep my information safe and secure. I really like how fast it sends money. Cons It takes more time than I would like to add money to my pay pal balance and to show up in my bank account after paying a reoccurring bill. Review Source MH Mark H. Operations Manager Education Management Used the software for: 2+ years ### "Small tutoring company's PayPal report" May 20, 2025 4.0 PayPal has been used for transactions for our business with staff with payroll and different reimbursements over the years. It has been effective for the most part. Pros PayPal is one of the most efficient payment systems that there is for our company. Our employees have found it useful over the years. Cons PayPal doesn't have the speed of other money transfer systems that younger members of our company like to use. Setting up a PayPal account is a slightly longer process than anticipated. Review Source AR Amy R. Bartender Restaurants Used the software for: 1-2 years ### "Use paypal for an easy and effective payment solution!" November 28, 2024 5.0 Paypal makes making and recieving payments an absolute breeze, and its smart features make life so easy! Pros Paypal offers a seamless and easy payment processing platform that helps life run more smoothly. Cons I have had no issues with paypal in my time using it. Review Source VR Verified Reviewer Web Developer Program Development Used the software for: 2+ years ### "Metodo y gestor de pagos" January 14, 2025 5.0 Muy buena, lo uso para gestionar la mayoria de mis pagos online Pros Se puede usar para pagar absolutamente todo y gestionar dinero entre tus diferentes bancos. Cons Las comisiones algunas veces suelen ser muy altas. Review Source Similar Products Featured