# Page 17 | PayPal Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 17 - Is PayPal the right Payment Processing solution for you? Explore 26283 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/207944/PayPal/reviews --- PayPal 4.6 (26283) [View alternatives](https://www.capterra.com/p/207944/PayPal/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 17 - Reviews of PayPal ## Showing most helpful reviews Showing 401-425 of 26283 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use SR Sarah R. CEO Marketing and Advertising Used the software for: 1-2 years ### "Easy way to get paid. " November 19, 2025 5.0 It has been quick and convenient. Funds are downloaded quickly into my bank account and in much less time than the "up to" 5 business days. Pros I can take payments in any currency. It makes it easier for clients to pay in any currency they like. Invoice tracking is quick and easy and it will also send reminders. Cons You can not transfer US payments into a US bank account in Canada. Other than that it has been working really well. Alternatives considered [Square Invoices](https://www.capterra.com/p/255193/Square-Invoices/) Reason for choosing PayPal Keeping funds in the format they were paid was important. Review Source TJ Theresa J. Instructor E-Learning Used the software for: 2+ years ### "PayPal 2025" November 16, 2025 5.0 The site is easy to navigate to make purchases. The website is easy to navigate one can vie subscriptions and cancel with ease. Pros The convenience of use. It can be used almost every where. PayPal send you an email each time you use it to prevent fraud. Cons If it’s not online it can’t be used for instance on campus. It’s can be tricky to reach customer service to get a refund. I don’t know if they fixed that because it’s been quite sometime I needed to do that (2 years). Review Source KV Kinjal V. Carer Health, Wellness and Fitness Used the software for: 2+ years ### "PayPal: payment solved " June 25, 2025 4.0 Easily receive and send money. Management of all payment like insurance, bills, and many more. Real time money transfers Pros PayPal is most favourite payment method. It very easy and you can send and receive money very easily. Easily access with bank Cons There is no such things that I don’t like about PayPal. I have experienced with it so many time. It’s simple. Review Source DM Dennis M. Senior Frontend Engineer Leisure, Travel & Tourism Used the software for: 2+ years ### "Send Funds, Recieve Payments and Create Invoices using the Worlds most Popular Online Payment Systems: Paypal" June 3, 2025 5.0 My overall Experience with PayPal is Superb and i give it a Solid 10/10 Rating. Using PayPal I can send Payments and Receive Payments using an email that functions as my Payment ID. I can create invoices and send them to my customers for a service or purchase made and i can track my transactions history by checking the activity. PayPal is just a Life Saver. Pros What i like most about PayPal is the invoice feature. I can create and send invoices for services rendered or Products purchased to my customers without ever leaving the app and track the transactions history if i have done business with the customer before. This is a great feature for My Business. Cons PayPal meets all my needs thereby, i would not say that there is something i do not like about the service. For me Its perfect Review Source JM John M. IT Manager Leisure, Travel & Tourism Used the software for: 2+ years ### "Indomitable and Excellent Online Payment Processing Tool." June 1, 2025 5.0 Pros With the help of PayPal, I can easily, security and quickly send and receive money. Again, I can easily track and manage payment transactions with PayPal. I can easily add credit and debit cards. Cons Online frauds is one of the main challenge that I have encountered when using PayPal. Again, PayPal customer service agents may take more time to resolve problems that I have raised. Review Source HS Hannah S. Web Developer and Marketing Specialist Information Technology and Services Used the software for: 2+ years ### "PayPal, an Oldie but a Goodie" August 19, 2025 5.0 I continually use PayPal both for personal uses, and for business as well. We’ve used them for years, and never had any problems, and expect to continue! Pros I love that PayPal is free, easy to use either to send or receive money, and is universally trusted by so many. Cons With PayPal business, which I’m not sure if it falls into the same category, I don’t love the credit card processing fees, but you’re going to deal with those no matter what. Review Source NG Nicole G. People Support Specialist Construction Used the software for: 2+ years ### "Enjoy using Paypal" February 26, 2026 5.0 I have had many good experiences with PayPal overall, some bad experiences here and there but overall they’re pretty good. Pros The ease of using it, the deals and support they offer as well. Easy for everyday use. PayPal is very reputable. Cons Sometimes customer service is not that understanding and they take forever to get an issue handled in a timely manner. Review Source AG Aaron G. Membership and Development Director Health, Wellness and Fitness Used the software for: 2+ years ### "Good product but pushy. " March 20, 2026 5.0 Pros I am happy with the ease of transferring options. Sometimes I keep the money in PayPal for future transactions. Cons The continual push to do the paid version of transferring money out of PayPal is very persistent. I would love to see this brought down a notch. Review Source JM Jenifer M. Professional Learning Events and Programs Coordinator Education Management Used the software for: 2+ years ### "Basic user review for travel" June 2, 2025 5.0 I always utilize it while I am on my work trips because it is so widely accepted across all 50 states. Pros How quickly and easy it was to set up in the moment. I enjoy that you are able to keep track of all of your transactions. Cons I have yet to have a bad experience with PayPal, but I am more traditional, so I yet feel comfortable with send large sums of money anything over 300 with PayPal because if that money does not land the other parties account it is gone. Switched from [Cash App](https://www.capterra.com/p/246167/Cash-App/) Cash app fees are getting out of hand. I do not understand why every transaction requires a fee. Review Source LR Lola R. Creative Founder Writing and Editing Used the software for: 2+ years ### "PayPal is mostly my Pal for sending/receiving funds." January 15, 2025 5.0 As someone who both receives payments via PayPal and sends money with it, I'm mostly satisfied with its services. The immediate transfer fees aside, I'm comfortable waiting the usual 1-3 business days. Pros The iPhone app has a user-friendly interface, allowing me to quickly see my current balance, transfer options, and most recent payments. Another great thing about PayPal is it keeps your most frequently paid contacts at the top of your list. This makes it convenient for me to make recurring payments. Cons Often, the download time on my MacBook Air is really slow, and even refreshing the URL is to no avail. It would be great if they had an option to remedy this problem without always having to switch to my iPhone's app. Review Source AA Alifah A. Accounts Assistant Accounting Used the software for: 2+ years ### "Quick and Safe" June 11, 2025 5.0 Overall, I am really happy with PayPal! I have been using it for 7 years now, and I have not had any issues so far. Pros That it is fast and safe and not needing to worry if someone is trying to scam as PayPal will investigate and get your money back. Cons Not every company accepts PayPal, or sometimes if we pay by PayPal the return process is different, to if you were to pay normally. But I guess that is not PayPal's fault. Review Source VR Verified Reviewer Vice President Public Relations and Communications Used the software for: 6-12 months ### "Sooth and Easy" November 6, 2025 5.0 It is usually a smooth user friendly process when using Paypal to make purchases. The purchases reflect quickly in both the Paypal statement as wel;l as the bank account statement. Pros I like that Paypal can be used to purchase on many different sites, not only can you link to your bank account but alsoi use Paypal credit. Cons Sometimes there are high fees if using Pay pal for customers if you own na business and also it is not ideal to make large transactions. Privacy concerns may also be an issue. Review Source VR Verified Reviewer Owner Arts and Crafts Used the software for: 1-2 years ### "PayPal is great" October 27, 2025 5.0 Very pleasant, I never had problems with, and if website provides payment options with PayPal it means you can trust them Pros Ease of use, fast money transfer and the fact that it arrives everywhere immediately. I use it with many services and it’s a really great support for payments Cons Even if it’s for my security the most uncomfortable part is when they take several days to add money to my PayPal account Review Source SC Sam C. Talent Lead Information Technology and Services Used the software for: 2+ years ### "Trusted and Convenient" November 24, 2025 4.0 Pros \- Reliable, widely recognised payment platform that people trust, which helps reduce friction at checkout - Quick setup and an easy-to-use dashboard for tracking transactions and managing disputes - Strong buyer and seller protection policies that offer an extra layer of security Cons \- Transaction fees are on the higher side compared to newer payment processors - Account holds and reviews can feel unpredictable and slow down cash flow - Limited customisation for merchants who want a more tailored checkout experience Review Source FM Flavio M. Senior QA Analyst Banking Used the software for: 2+ years ### "Great option to receive/make payments" March 4, 2026 4.0 Pros It's definitely an easy tool that provides secure online payments. Acceptable nearly everywhere as payment method. From small to huge business. Cons Sometimes the fees can be a bit confusing, because it offers a wide range of products, and also I felt a bit hard to add direct debit date and set up. Also, because it is so popular, some scammers make use of it. Review Source RZ Renata Z. naturopathic doctor Alternative Medicine Used the software for: 2+ years ### "Love the ease of collecting payments and sending invoices" January 27, 2026 5.0 Pros I like that it makes it really easy to collect payments and send out invoices. it's also really easy to make payments online with PayPal in a secure way which I appreciate. The fees are reasonable and makes tracking payments and invoices easy Cons I feel like the invoice templates are kind of basic, I wish there was a way to make them more visually appealing Review Source Néstor F. CEO Consumer Electronics Used the software for: 2+ years ### "The best payment app for everything" February 4, 2025 5.0 Very good experience using PayPal app, PayPal for my business and PayPal as a Client. Pros The simple and convenient way to use, manage, and pay effortlessly Cons That dosent have direct withdraw to Guatemala bank accounts Alternatives considered [Payoneer](https://www.capterra.com/p/187086/Payoneer/)[Binance](https://www.capterra.com/p/252490/Binance/)[Wise Agent](https://www.capterra.com/p/20680/The-Wise-Agent/) Reason for choosing PayPal "It is the easiest and most convenient solution to use effortlessly. Review Source SR Savannah R. Doctor of Chiropractic, Owner Hospital & Health Care Used the software for: 1-2 years ### "Easy to use! " January 20, 2026 5.0 Overall, the experience with PayPal is positive! PayPal offers much variety through payments and keeps you protected while doing so, if needed! Pros An easy payment method that will allow your payments to be protected! It has an organized platform that keeps track of incoming and outgoing payments. Cons I have had issues in the past with transferring money on the app. However, no issues when using the web based platform. Review Source VR Verified Reviewer Actor - Voiceover artist Entertainment Used the software for: 2+ years ### "Great app for safe transactions" November 10, 2025 4.0 I'd say feeling safe with an app that deals with your money is pretty primordial and so, I'd say that renders the experience pretty great Pros I feel safe when I use Paypal, like my transaction will be protected if anything happens. I've had to request some help in the past regarding a fraud and after providing proofs, they helped me get my money back in a reasonable amount of time Cons I sometimes avoid doing transactions through PayPal because of the delay it takes for the transaction to land and receive the funds. Review Source IF IVAN F. Imprenditore Computer Software Used the software for: Less than 6 months ### "STATE ALLA LARGA DA PAYPAL" December 15, 2025 1.0 Cons TERRIBILE ESPERIENZA DA STARE ALLA LARGA! Da venditore business e anni con competitor ci siamo avvicinati per una prova e dopo vari blocchi precauzionali e richieste di documenti perchè giustamente dovevano verificarci (per qualche giorno) hanno poi deliberatamente scelto di tenersi i soldi per 21 giorni!!!! NON HANNO AVVISATO se non dopo aver incassato! Alternatives considered [Stripe](https://www.capterra.com/p/123889/Stripe/) Reason for choosing PayPal Lo usavo in precedenza e sono tornato IMMEDIATAMENTE AD UTILIZZARLO! State alla larga da PayPal Review Source RA RAFI A. office manager Accounting Used the software for: 1-2 years ### "Pay Pal software" March 5, 2026 5.0 overall I am very satisfied and trilled that such a software exists to help with our money transaction. Pros it is so easy to receive and send money by papal app on my phone. I don't need to worry about receiving checks in the mail. Cons pay pal is the easiest way to communicate for fund transaction with our customers, sometimes take few days to fund the money Review Source JR Justine R. Graphic designer Design Used the software for: 2+ years ### "Recevoir des paiements dans le monde entier" January 12, 2026 5.0 Pros J'aime PayPal car c'est une solution qui me facilite la vie. Plutôt que d'envoyer mon RIB, j'ai accès à un outil de facturation intégré. Cons J'ai utilisé PayPal pendants des années et le service client s'occupait très bien de nos demandes mais depuis l'installation d'un systeme robotisé c'est une autre histoire. Review Source OA Odukunle A. Advanced mental health staff Health, Wellness and Fitness Used the software for: 1-2 years ### "Necessary Tool" September 29, 2025 5.0 Pros PayPal has always stood out for being a safe place to do any kind of financial transaction. The fact that you can do business or pay for a product but you are rest assured that if anything goes wrong, you are sure to get your money back. I think that is top priority and gives a lot of peace of mind. Cons High fees; PayPal charges high fees for transaction and it’s something that needs to be looked into. The personal account used in sending money within your location is free and that’s an incentive but if you have to send money to an international destination, it comes at an extra cost which I think is a bit too much. Review Source VR Verified Reviewer Head manager Import and Export Used the software for: 1-2 years ### "Reliable and Easy-to-Use Payment Solution" December 16, 2025 4.0 Overall, my experience with PayPal payments has been positive. It is reliable, widely accepted, and convenient for online transactions, though fees and occasional support delays could be improved. Pros What I like most about PayPal is how easy and reliable it is for international payments. The interface is simple, transactions are quick, and it works well across different websites and currencies. Cons PayPal fees are relatively high, especially for international transactions and currency conversion. More transparent and lower fees would make it better. Review Source VR Verified Reviewer Freelancer Design Used the software for: 6-12 months ### "Good Value and Customisation, but Backend Needs Improvement" December 3, 2025 4.0 Overall, my experience has been quite positive. PayPal offers great value for money along with helpful customisation options that make the service convenient. However, occasional backend issues do interrupt the smooth experience. If those are improved, it would be nearly perfect. Pros Great value for money with flexible customisation that makes the overall experience smooth and useful. Cons Sometimes backend problems slow things down, and it gets a bit annoying when I need things to work smoothly. Review Source Similar Products Featured