# Page 19 | PayPal Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 19 - Is PayPal the right Payment Processing solution for you? Explore 26283 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/207944/PayPal/reviews --- PayPal 4.6 (26283) [View alternatives](https://www.capterra.com/p/207944/PayPal/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 19 - Reviews of PayPal ## Showing most helpful reviews Showing 451-475 of 26283 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use HV Haseeb V. Owner Import and Export Used the software for: 2+ years ### "Must for any eCommerce Business." November 3, 2025 5.0 It has been extremely crucial to my business. Before eBay brought it's own payment mechanism, we used Paypal solely for all eBay orders! Pros The ease with which I can send and receive money. Have used it for years now to send invoices to customers, share money around with family! Cons Sometimes he interface can be a bid tedious. The UI, especially for the Mobile app can be confusing at times. Review Source TS Titilayo S. Founder Non-Profit Organization Management Used the software for: 2+ years ### "Paypal is the best platform for securing my money" January 23, 2025 5.0 For over 2 years the platform has proven to be one in a million There is no delay Customer service us on point Highly recommend Pros The app is super easy to use It is a secure and safe way to make payment Making transactions is very smooth no stress at all The app is user friendly Cons I honestly didn't experience any downfalls Paypal is genuinely the best Review Source FR Florian R. Quality Logistics and Supply Chain Used the software for: 1-2 years ### "A convenient and secure solution for online payments" November 21, 2025 5.0 Overall, PayPal has been a reliable tool for managing online payments. It’s easy to use, works with most e-commerce platforms, and offers strong security. Despite the fees, its convenience and global reach make it hard to replace. Pros PayPal is fast, secure, and widely accepted. It makes online payments simple, and its buyer protection features provide strong reassurance for both personal and business transactions. Cons Transaction fees can be quite high, especially for business payments or international transfers. Customer support responses can also be slow when dealing with account issues. Review Source VR Verified Reviewer Redactor Financial Services Used the software for: 2+ years ### "LA PLATAFORMA N°1 PARA COBRAR PAGOS DE FREELANCER Y MINI TRABAJOS ONLINE" June 28, 2025 5.0 Mi experiencia de pago es excelente, ya que aprendí a recibir pagos como freelancer con PayPal como así también con mini trabajos online Pros Permite realizar pagos internacionales desde Argentina a cualquier país del mundo con tan solo un mail. Cons Las comisiones de envíos son muy caras y con otras plataformas de pagos o incluso criptomonedas termina resultando más económica. Review Source RO Ryan O. Wholesale Director Telecommunications Used the software for: 2+ years ### "I feel it has protected me well" March 9, 2026 5.0 The application by default incorporates two factor authentication. This protects me from getting hacked since its asking for verification from my mobile device. Pros Value for Money & Ease of Use for sure but in addition to that it seems to open up a lot of areas where apps like VENMO lack. Cons hard to talk to anyone if you have issues so you are forced into email chains to get any resolution. That may seem good for documentation purposes but sometimes it's almost impossible to describe the issues in an email versus a call. Review Source CJ Cortney J. Paralegal Legal Services Used the software for: 2+ years ### "User friendly and convenient, though fees could be less!" March 31, 2026 4.0 Overall, I am satisfied with the security, convenience and accessibility of PayPal. I have used it countless times to complete transactions and have always found the process to be seamless. Pros I appreciate the security of PayPal so that you do not have to share any banking information with sellers or clients. I am confident that my information is being protected. PayPal is very user friendly and convenient in addition to being accepted by many businesses and websites around the country. Cons The fees could be less. Many transactions have fees for instant transfers or international payments which can add up. Review Source MO Mykola O. Transaction lawyer Legal Services Used the software for: 2+ years ### "I love using PayPal" January 11, 2026 5.0 All in one, I love using Paypal, especially on Spotify where a get 3 month free trial for a monthly payment. Pros Paypal is very easy to use thanks to the user interface that very easy to navigate allowed me to pay online and see all on a pretty dashboard. Cons I never be faced on a real downside. I liked to use and the customer support always helps me for refund. Review Source FS Faizan S. Payroll Manager Accounting Used the software for: 2+ years ### "Great payment tool" August 28, 2025 5.0 Overall very pleasant, and extremely satisfied to use this daily. I have used this for many years and it is excellent. Pros Really easy to use software, multi-use purposes and informative at the same time. Lots of security in place for payments should anything unexpected happen too. Cons The app can be glitchy at times, however on the whole it is still useable. I wish PayPal did more work around crypto coins. Review Source VR Verified Reviewer Advisor Financial Services Used the software for: 2+ years ### "Old but still good" January 27, 2026 5.0 Pros I don't use this product as much as I used to, since most people prefer the ease of direct payments, however it's a secure way to send and receive funds. Cons It's a bit of an antiquated system. Direct payment, like Zelle, can save time and funds when it comes to transferring a balance Review Source SO Sophie O. Head of ecommerce Retail Used the software for: 2+ years ### "Un outil indispensable " March 25, 2025 5.0 Paypal est un outil dont les sites ecommerce ne peuvent plus se passer. Par exemple, un jour notre service de paiement était down, nous avons pu maintenir des ventes par Paypal qui était indépendant au service de paiement . Pros Paypal est un service très utilisé mondialement, il est facile à implémenter et permet de proposer une offre de paiement en 4 fois sans frais sans service supplémentaire Cons Le service est indispensable pour un site ecommerce, nous sommes donc tributaire des hausses de prix éventuelles. Alternatives considered [Klarna](https://www.capterra.com/p/230509/Klarna/)[Alma](https://www.capterra.com/p/10006917/Alma/) Reason for choosing PayPal Offre complète internationale et appréciée de nos clients Review Source BB Brittany B. Office manager Hospital & Health Care Used the software for: 2+ years ### "PayPal makes my life easier " January 10, 2026 5.0 Have not had any issues with this product and universally accepted with most local businesses in my area Pros PayPal is easy to use for anyone new to payment transfers. It’s one of my favorites in terms of money transactions Cons It does take some time to load every now and then but all in all a great product for everyday users. Switched from [Cash App](https://www.capterra.com/p/246167/Cash-App/) Cleaner platform and easier to use for my everyday purchases Review Source KM Kyle M. Streamer Computer Games Used the software for: 2+ years ### "Trust it better than some banks" June 19, 2025 4.0 Pros Instant access to shopping sites without divulging my payment details to a new vendor while getting protection of it doesn't work out Cons Extra charges to withdraw cash from my account when needed immediately even though they charged to get it there immediately Review Source CF Colin F. Physical Therapist Health, Wellness and Fitness Used the software for: 2+ years ### "PayPal Review" March 12, 2026 5.0 Seamless. I have never had an issue using PayPal and intend on continuing to use it for purchases online. Pros It is an effective application that can be used for online purchases. I find it particularly useful for transactions with foreign vendors. Feels safe and secure. Cons No real flaws in my experience. PayPal does not have the same protections and insurance as a bank so it is possible in the event of a dispute that you may lose money. Review Source NN Nick N. Owner Textiles Used the software for: 1-2 years ### "Easy to pay online " October 8, 2025 5.0 Pros I really liked using PayPal, as it was the first secure and reliable payment app. It is also highly convenient and widely recognized application, through which you can make payments just about everywhere. I also value the convenient little benefits like cashback and installment payments, provided by this application. Cons Regarding the drawbacks, I do not have any significant complaints. There have been a few small problems, but nothing concerning, and they have not affected my experience in general. Review Source MK Matthew K. IT Support Law Practice Used the software for: 2+ years ### "PayPal makes purchasing from online retailers easier and more secure, don't have to directly provide card information" May 5, 2025 5.0 Typically use PayPal to make payments in situations where I may not be comfortable giving a vendor my actual card information. Usually an easy and painless process, though for certain vendors I might prefer not to have my real name tied to the order (more luxury purchases, situations where they might forward my information to advertisers/spam+scam senders). Pros Makes it easy to integrate credit/debit card payments with various programs without having to directly provide my credit/debit card information to sites I'm unfamiliar with. Cons Difficult to make payments without having them tied to my real identity due to PayPal policies for account creation. Switching cards can be unintuitive at times. Review Source CTB Connor T. B. Financial Operations Manager Electrical/Electronic Manufacturing Used the software for: 2+ years ### "Easy payments through with paypal" May 11, 2025 5.0 PayPal proved a time saver where international purchases were concerned and stopped us having to endure the paperwork headaches associated with those traditional wire transfers. Pros PayPal Streamlines with Easy and Instant Handling Easy to do handling supplier payments instantly and client payments instantly, without additional banking paperwork or hassle. The data also is useful for audits. Cons But if you’re processing a high volume of payments, the transaction fees for business accounts can become significant. Review Source glory B. Manager Consumer Goods Used the software for: 2+ years ### "The Best Payment Processing Medium Worldwide " July 29, 2025 5.0 PayPal has been my go to for all business payments worldwide. It's receiving and instant and sending also instant. Although the fees are somehow discouraging, it's worth it. Pros I like the swift transfers and receiving. It's so easy to use and beginner friendly too. It has been a great experience with PayPal. Cons The fees are discouraging, though it's also worth it. The charge percentage is a little bit high, but for the swift transfers, it's great. Review Source VB Valery B. Accountant Accounting Used the software for: 6-12 months ### "Paypal User for Life " October 24, 2025 5.0 Great love it! Aside from the dashboard cant complain about anything else. Its consistent gets the job done. Pros Easy transfers and tracking of money. I also appreciate the cash back and rewards consistency. Its great Cons All the ads and the dashboard is glitchy. To much going on in the dashboard it needs to be clear and concise. Review Source Andrew A. Practice and Compliance Manager Law Practice Used the software for: 2+ years ### "The App that works for you" December 1, 2025 4.0 Easy to set up. Easy to use the App - and it's quite secure. Navigating the App is also quite intuitive. Pros PayPal handle a few of my payments. The main benefit is having these payments processed on one platform. Cons I haven't really had any problems with PayPal so it's genuinely difficult for me to find fault. When this happens I'll do another review! Review Source N M. Community Manager Real Estate Used the software for: 2+ years ### "Paypal has the WORST customer service" December 19, 2025 1.0 I only use Paypal now when I have no other options to pay someone with. Customer service at Paypal is the worst I have ever experienced Pros The ability to use the app from anywhere is nice when it actually wants to work. It is free to send and receive money with Cons Customer service at Paypal is the WORST I have ever experienced in my life. The app constantly has bugs and issues making it unable to use. Review Source Niamh O. AI data annotation Telecommunications Used the software for: 1-2 years ### "Great fast safe service for your money" February 16, 2026 5.0 Really good. I used it for being paid from a job and transfer of funds was immediate. I was able to then transfer the money to my bank in seconds. It felt like a safe place to hold my money because sometimes on my bank, subscriptions or debits will come off but i can trust that in paypal it stays at same amount Pros fast, easy to use, can use of phone or computer. Makes paying for items easier or receiving money for payment. Cons Sometimes there are transaction fees. Sometimes it can be hard to access your money if the account is frozen or restricted Review Source DE Dr.Enoch E. Facilities Manager Hospital & Health Care Used the software for: 2+ years ### "The best of all times payment solution " January 22, 2025 5.0 Ive been using PayPal for a long time and all i can say is i am amazed Pros I like the fact that i can keep my money safe The interface is intuitive It is easy to use It provides legit security It is cost effective Cons No concerns at all Paypal really is the best Review Source VR Verified Reviewer Head of HR Automotive Used the software for: 1-2 years ### "It's good, if you don't have alternatives." February 19, 2026 3.0 It's simple, and when it's the only option it is a good platform that works as intended. But nowadays I don't see any reason to use it anymore. Pros It's simple enough and a lot of people and places accept it as a form of payment. So it is really useful to make fast transactions. Cons Its fees are prohibitive. I stopped using it in Brazil because Pix is a way better alternative, and stopped using it outside of Brazil because everything has to be converted to BRL, with prohibitive fees for currency exchange. Review Source SF Samm F. Dog trainer Consumer Services Used the software for: Less than 6 months ### "Minimum amounts needed for balance for using payments " March 27, 2026 3.0 This plat form was not something I continued to use because of their minimums, but customer service was very prompt. Pros The system was easy to set up an account with. Customer service was helpful when I reached out to them for help. Cons Payments between people were hard to set up. I was not able to access funds sent to me because I had not met a minimum Review Source EW Emma W. Assistant Manager Hospitality Used the software for: 1-2 years ### "PayPal Review. " November 10, 2025 3.0 Good experience overall, web based so can be used anywhere, handy to also have an APP so can be used on phone/tablet. Pros Easy to receive and send money, dashboard looks neat and tidy. Clean and fresh user interface, ease of reporting. Cons Fees and charges are a little high. Withdrawal process can take a while, refunds often take 3-4 days. Review Source Similar Products Featured