# Page 2 | PayPal Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 2 - Is PayPal the right Payment Processing solution for you? Explore 26396 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/207944/PayPal/reviews

---

PayPal

4.6 (26396)

[View alternatives](https://www.capterra.com/p/207944/PayPal/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated March 13th, 2026

# Page 2 - Reviews of PayPal

## Showing most helpful reviews

Showing 26-50 of 26396 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

ML

Murphy L.  
Head of Marketing Administration  
Consumer Goods  
Used the software for: 1-2 years

### "Trusted, secure, and globally accepted—PayPal makes online payments simple"

April 2, 2026

5.0

My overall experience with PayPal has been positive. It’s a reliable platform for both personal and business transactions, offering peace of mind with its security and global acceptance. While fees and occasional support delays are drawbacks, the convenience and trustworthiness outweigh the negatives. For small businesses and individuals, PayPal remains one of the most dependable online payment solutions.

Pros

\- PayPal is a free platform that allows users to send and receive money across the globe - Easy integration with e-commerce platforms - Secure and trusted brand with decades of credibility - Mobile app is convenient and user-friendly

Cons

\- Transaction fees are relatively higher for merchants - Customer support can be slow to resolve complex issues - Account holds and verification processes can disrupt business cash flow - Limited customization for advanced business needs - Refunds are reliably processed but sometimes can take way longer than expected depending on bank and cards - Occasional bugs cause delays when generating invoices, which can be frustrating.

Review Source

Alicia E.  
IT and software developer ecommerce  
Telecommunications  
Used the software for: 2+ years

### "Efficient payment method for ecommerce"

March 7, 2026

4.0

I’ve been using PayPal since 2016. As a developer I used to work integrated PayPal in software solutions for my clients. Has the best conversion rate (even better than debit card).

Pros

I usually recommend using PayPal for a more secure transaction to my clients. Invoicing is oso way more easier and rarely has errors or bugs. On the personal side I also prefer paying via PayPal, brings more peace of mind not adding you credit and just pay with your email account.

Cons

The transaction fee is quite expensive compared to other payment methods but it safer so, it’s not a big con.

Alternatives considered

[Stripe](https://www.capterra.com/p/123889/Stripe/)

Reason for choosing PayPal

Actually I integrated both on many e-commerce’s but on my own experience, PayPal brings more conversions than stripe

Switched from

[WooCommerce](https://www.capterra.com/p/225601/WooCommerce/)[Stripe Billing](https://www.capterra.com/p/178774/Stripe-Billing/)

Because some people told me to activate PayPal as payment method and the transactions are way safer (you don’t need to add your credit card number)

Review Source

GA

Giovanni A.  
Pagamenti  
Insurance  
Used the software for: 1-2 years

### "PayPal: pratico e sicuro, ma con qualche limite”"

April 20, 2026

5.0

Nel complesso, la mia esperienza con PayPal è stata positiva. Il servizio è semplice da usare, veloce e molto pratico per effettuare pagamenti online e inviare denaro ad altre persone. Ho apprezzato in particolare la sicurezza e la comodità di non dover inserire ogni volta i dati della carta. Tuttavia, ci sono alcuni aspetti migliorabili, come le commissioni e la gestione di alcune pratiche da parte dell’assistenza clienti. Nonostante ciò, rimane uno strumento affidabile e molto utile nella vita quotidiana

Pros

Mi è piaciuta soprattutto la facilità d’uso: l’interfaccia è intuitiva e permette di inviare e ricevere pagamenti in pochi secondi. Apprezzo molto anche il livello di sicurezza offerto, che protegge le transazioni e i dati personali. Inoltre, è comodo poter pagare online senza dover inserire ogni volta i dati della carta, e la diffusione di PayPal lo rende accettato su tantissimi siti

Cons

Ciò che mi è piaciuto meno sono le commissioni, che in alcuni casi possono essere piuttosto alte, soprattutto per chi riceve pagamenti. Inoltre, il servizio clienti non sempre risulta rapido nella risoluzione dei problemi, e alcune procedure (come i blocchi temporanei del conto o le verifiche di sicurezza) possono risultare poco chiare e causare disagi. Infine, il tasso di cambio applicato nelle transazioni internazionali non è sempre conveniente

Review Source

VR

Verified Reviewer  
Software Engineer  
Information Technology and Services  
Used the software for: 2+ years

### "Simple and Convenient for Everyday Payments"

May 2, 2026

5.0

Pros

What stands out most for personal use is how simple PayPal makes everyday payments. Sending money to friends or family takes only a few steps, and there is no need to deal with bank details each time. It feels quick and convenient, especially for small day to day transactions. From a value for money perspective, it is useful because basic personal transfers usually do not feel complicated or expensive. It works well for splitting bills, paying for online purchases, or receiving money without any extra effort. Ease of use is probably the strongest part. The app is straightforward, and everything is placed where it is easy to find. Even without much experience, it is easy to understand how to send money, check history, or manage settings. For invoicing, it is handy when requesting money from someone. It gives a clean and simple way to send a payment request, which is useful for informal work or shared expenses. Customer support is available when needed, though most personal users may not need it often. When issues come up, there are clear help options inside the app. Expense and data management is helpful for tracking personal spending. It is easy to look back at past payments, which makes it simple to keep an eye on where money is going or to settle shared costs later.

Cons

What I like least is mainly the fees. Even small transfers can sometimes come with charges, especially if currency conversion is involved or if it is not a straightforward bank funded payment. It can feel a bit frustrating when a simple transaction ends up costing more than expected. Another downside is that account limitations can happen without much warning. In some cases, access to funds or certain features may get restricted temporarily, and the verification process can take time to resolve.

Review Source

Pepukai Loyd C.  
Snr AR Assistant  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Good Value For Moeny"

April 9, 2026

5.0

PayPal provides good value for businesses prioritising simplicity, speed, and customer trust, particularly at smaller scales

Pros

Value for Money. PayPal offers solid overall quality, particularly in terms of brand trust, global reach, and ease of access. From a value‑for‑money perspective, it delivers reliability and convenience.

Cons

Often at a higher cost compared to some alternative payment providers. processing fees, especially for international payments and currency conversions, are generally higher.

Review Source

Deepeshkumar G.  
Techno Functional Consultant  
Information Technology and Services  
Used the software for: 2+ years

### "Fast, Secure, digital platform for International/Domestic Money transfer"

May 11, 2026

5.0

Overall I am very happy with Paypal because the transfer very secure and verified the account with national ID and video conference.

Pros

Highly secure, free digital payment platform especially for international and domestic money transfer and very good for international shopping. Very good for International and domestic both business and personal.

Cons

QR scanning facility is not available in my region and the international money transfer takes 24 hours hold in paypal account.

Review Source

Hana Ř.  
Leader of Inventory  
Accounting  
Used the software for: 1-2 years

### "Simple to use, but the fees are not great"

April 21, 2026

4.0

My overall experience with PayPal has been mostly positive. I use it because it is simple, clear, and convenient for veryday online payments. The app is easy to understand, and managing payments or checking transaction history is not difficult. I do not use invoicing very often, but it is nice that the option is there. Sometimes there are small issues or delays, but usually nothing serious. In general, PayPal is useful and reliable, but the fees make it a bit less worth it in some cases.

Pros

What I like most about PayPal is how easy it is to use. It makes online payments quick, and I like that I do not have to enter my card details every time. It also feels safe, and it is accepted on many websites.

Cons

What I like least about PayPal is the fees, especially for international payments or currency conversion. I think customer support could be better, because solving problems can take too long sometimes.

Review Source

TH

Tuan H.  
Mechanic technician  
Mechanical or Industrial Engineering  
Used the software for: 1-2 years

### "PayPal user"

March 5, 2026

5.0

So far, I am very happy with the product, and I intend to continue to using PayPal as long as I am alive.

Pros

Using Pay pal is the best way to protect one money. No fee, no surcharge for using Paypal. Whether purchasing online or send money to someone, Paypal can ensure your money reaches intended recipient. Instant notification from PayPal to let me know where my dollars went or receive by whom. On top of that, every month, I get monthly statements from PayPal for book keeping purposes, which is the best way to manage, auditing my money, and to avoid overspending over charging or over drafting by vendors. PayPal customer support is top of the lines, and they are very helpful, knowledgeable people to help resolve any issues I may have. Fraudsters and scammers are everywhere where, one can easily become victim for a lifetime before he even realizes it. That is why I am using Paypal.

Cons

PayPal is a well rounded developed, so far , I don’t have any issues. But if I do, most time I found out after the hard way before I didn’t read throughly and used PayPal correctly as I should.

Review Source

BB

Bruno B.  
Creative  
Apparel & Fashion  
Used the software for: Less than 6 months

### "Paypal review "

March 20, 2026

5.0

PayPal is widely considered a "must-have" for online shoppers and small businesses looking for an easy, trusted way to handle payments, but it is less competitive for users who prioritize low transaction fees and fast, human-centered customer support.

Pros

Security and Privacy: Users appreciate not having to share their bank or card details directly with merchants. The Purchase Protection program adds confidence, ensuring money can be recovered if a purchase goes wrong. Ease of Use: The interface is frequently described as user-friendly and simple, making it easy to send and receive money with only an email or phone number. Convenient Shopping and Payments: It is widely accepted by millions of merchants worldwide. The "one-click" checkout makes online shopping fast. Flexibility (Pay Later options): Users enjoy the "Pay in 4" option, which allows them to split purchases into four installments. Centralized Wallet: Many like having different payment methods, such as bank accounts and credit cards, managed under a single, centralized account. Fast Transfers: Transactions between PayPal accounts are usually instant, and it is a reliable tool for freelancers and small businesses.

Cons

High Fees: Transaction fees, particularly for international payments and currency conversion, are considered high compared to competitors. Unexpected Account Holds: PayPal’s automated security systems can freeze funds or place temporary holds on accounts, which can disrupt cash flow for small businesses. Customer Service Issues: Users sometimes experience slow resolution times for complex issues or disputes. Limited Customization: Business tools, specifically in-app invoice customization and reporting, are described as dated or limited. Risks and Frauds: High exposure to fraud and phishing attempts can lead to security concerns.

Review Source

Melanie M.  
Coach  
Consumer Services  
Used the software for: 2+ years

### "Better than your average banking app"

April 11, 2026

5.0

PayPal is worth revisiting if you haven't used it in a while. Years ago, I used to find it difficult to track the flow of transactions within PayPal, but they have updated their design and features to make it even more friendly to use than your average banking app. I appreciate the clean aesthetic, integration options, and security features to keep my account safe. I've never had any issues with privacy on PayPal.

Pros

PayPal has only gotten easier to use. It's simple design makes invoicing easy for a small business or independent contractor. I rarely ever encounter bugs or glitches with the product. The free version gives me plenty of options, including creating a custom PayPal.me link which makes sharing my business with others even easier. Whenever I've needed to reach out to customer support, the messaging system feels a bit dated but, thankfully, I usually hear back same day.

Cons

There has been an occasion or two where I've needed to reach out to PayPal support to request a refund from a purchase I had made. The messaging system feels a bit clunky and support almost always gives you a call back by phone anyway. So I don't love when I have to deal with that, but the agents seem knowledgeable and tend to act efficiently.

Review Source

GK

Greiciele K.  
Analista  
Consumer Services  
Used the software for: 1-2 years

### "Praticidade e Segurança"

February 19, 2026

5.0

A experiência geral no PayPal é vista como prática, segura e conveniente, especialmente para pagamentos online e transações internacionais. A maioria dos usuários destaca a facilidade de uso do aplicativo, a ampla aceitação em sites e marketplaces e a sensação de segurança ao não precisar informar dados bancários diretamente ao vendedor

Pros

Você pode enviar e receber dinheiro em muitos países, fazer compras em lojas internacionais e usar várias moedas — algo muito valorizado por quem faz transações fora do Brasil.

Cons

taxas elevadas, especialmente em conversões de moeda e em pagamentos internacionais. Há quem ache o suporte ao cliente pouco responsivo ou demorado, especialmente quando há problemas com disputas.

Review Source

Maragaret L.  
Owner  
Arts and Crafts  
Used the software for: 2+ years

### "A Great eCommerce Business Solution"

February 11, 2026

5.0

My experience with PayPal has been ongoing for over ten years. They ensure customers satisfaction as well as protect merchants. I've have never had a problem with PayPal.

Pros

I have used PayPal for many years, but I recently created an online store and I'm now using it with my store shopping cart for purchasing. I'm very happy with the results and it was easy to set up.

Cons

That it doesn't offer a large range of other payment solutions with the cart. I would also like to offer other solutions to ensure more sales from people who may not use PayPal. However it does offer most credit cards and checks.

Alternatives considered

[Stripe](https://www.capterra.com/p/123889/Stripe/)

Reason for choosing PayPal

I trust PayPal and love their responsive customer service.

Review Source

jane F.  
Customer Service Representative  
Insurance  
Used the software for: 2+ years

### "Making Online Payments Smooth and Stress Free"

February 2, 2026

4.0

Overall, my experience with PayPal has been very positive. It makes sending and receiving payments simple, fast, and reliable every time.

Pros

PayPal makes getting paid and paying others super easy. Everything is quick, organized, and I love how simple it is to keep track of transactions.

Cons

Some fees can add up depending on the transaction, but the convenience usually makes it worth it. There are occasional holds or delays on funds, but it is understandable for security reasons.

Review Source

SF

Sergi F.  
Freelance  
Business Supplies and Equipment  
Used the software for: 2+ years

### "The standard for getting paid quickly even if the fees sting."

January 24, 2026

4.0

I’ve used PayPal for my freelance business for years, primarily because it removes friction for my clients. When I send a PayPal invoice, I know my client can pay it in two clicks, which means I get paid faster. That convenience is the main reason I stick with it. The platform is incredibly reliable.I’ve never lost money and transfers to my bank are usually instant now. However, the trade-off is the cost. Between the transaction fees and the currency conversion rates (international clients), you end up losing a significant chunk of your earnings. It’s a solid tool that I rely on daily.

Pros

Client Trust & Speed. Everyone knows PayPal. Clients never hesitate to pay via PayPal. Invoicing is surprisingly good! For a freelancer, the built-in invoicing tool is actually great. I can save client details, generate a PDF, or just send a direct link in seconds. It looks professional enough without needing extra accounting software.

Cons

The Fees. This is the big one. If you invoice $1,000, seeing $30-$40 vanish immediately hurts. If the client pays in a different currency, the exchange rates PayPal offers are usually quite poor compared to market rates. Customer Support. It is incredibly difficult to reach a human if something goes wrong. You often get stuck in loops with automated bots.

Alternatives considered

[Stripe](https://www.capterra.com/p/123889/Stripe/)[Wise](https://www.capterra.com/p/234269/Wise/)

Reason for choosing PayPal

While Stripe has slightly better fees, it requires more technical setup or a separate third-party invoicing tool. PayPal is an all-in-one solution.

Switched from

[Wire](https://www.capterra.com/p/170279/Wire/)

Chasing clients for wire transfers was a nightmare. It required them to go to their bank, which delayed my payments.

Review Source

VR

Verified Reviewer  
Sales Lead  
E-Learning  
Used the software for: 1-2 years

### "An Essential, User-Friendly Platform for Payments and Business"

January 12, 2026

5.0

My experiences with PayPal have been nothing but positive and imperative for me in managing my finances. It acts as a very reliable and secure interface for both personal and business transactions. The interface designed for this platform has made all transactions, from transfers to designing invoices, extremely easy. The security and benefit that the buyers and sellers get with this platform make me value this service a lot. The features for expense and payment tracking and managing that this system provides me with have saved me a lot of effort. It has been my go-to service for digital payments for the last ten years.

Pros

PayPal is highly adept at being a financial center, providing an unbeatable level of value for money. The best part about PayPal is its ease of use; its interface is so simple that money transfer, receiving, and handling become extremely easy. For solo entrepreneurs and small companies, the ability to create invoices directly from the software is extremely useful. This service makes it easy to generate and keep tabs on formal invoices. When the money comes in, associated software will help organize expenditures. Although no platform is flawless and sometimes a bug may pop up, rest assured that the customer support team is always on the case. Also, the payment status and payment history functionality is a form of task tracking in itself that allows you to see what has been done and what is left.

Cons

Honestly there aren't any con as such but The fees, especially for international transactions, can be high and feel inconsistent. And the occasional account holds and sudden policy changes can sometimes be frustrating and disruptive but it is also important to stop fraudulent activities.

Review Source

VJ

Victoria J.  
Small Business Owner  
Design  
Used the software for: 2+ years

### "A Simple and Reliable Way to Manage Online Payments"

November 17, 2025

5.0

Overall, my experience with PayPal has been positive. It’s reliable, quick, and makes everyday transactions simple. The ease of use is a big reason I keep using it, and it saves a lot of time compared to traditional payment methods. Invoicing is straightforward, and even though it lacks deeper customization, it gets the job done. I’ve had a few issues with support and occasional bugs, but nothing that made me stop using it. For managing payments, subscriptions, and personal expenses in one place, PayPal has been a convenient and dependable option.

Pros

What I like most about PayPal is how easy it is to use. Sending money, paying for online purchases, and creating invoices only takes a few minutes. The layout is simple, and everything is organized well, so I rarely get confused about where to find things. For the most part, I feel that the value for money is fair because the convenience makes up for the occasional fees. I also appreciate that PayPal connects smoothly with a lot of websites and apps, which makes managing expenses and purchases a lot easier.

Cons

The biggest downside is the fees, especially when receiving business payments or handling currency conversions. Customer support can be slow, and sometimes it takes multiple attempts to get an answer. I’ve also run into small bugs here and there, like delayed notifications or the app freezing. Invoicing works well but could use more customization options, especially for branding. Expense management is basic, and I still end up tracking certain things manually. Also, when PayPal places holds on funds, it can be inconvenient if you rely on quick access to money.

Review Source

OB

Osvaldo B.  
Operatore Cinematografico  
Entertainment  
Used the software for: 2+ years

### "Il miglior conto online"

November 16, 2025

5.0

La mia esperienza complessiva con il conto Paypal è sicuramente positiva, non ho mai riscontrato problemi di nessun genere. Considero il servizio Paypal affidabile, utile e sicuro.

Pros

Uso Paypal da parecchi anni e ritengo che sia sempre stato un ottimo conto online. Nel tempo si è evoluto, aggiungendo nuove forme di pagamento e di ricezione del denaro. Ritengo che Paypal sia ancora il miglior servizio nel suo genere. Spesso mi capita di ricevere denaro sul mio account e non ho mai avuto problemi. Inoltre, la sicurezza è sempre stata ottima e non ho mai notato un rischio in questo senso.

Cons

Non avendo nessuna sede sul territorio, Paypal si presenta come un conto online al 100% e questo può far sì che alcuni clienti si affidino, con più faciltà, ad una banca tradizionale.

Review Source

Aman M.  
Business Analyst  
Information Technology and Services  
Used the software for: 2+ years

### ""Effortless International Payments and Fast Transfers""

January 14, 2026

5.0

My overall experience with the Paypal is far good and the problems that Paypal Payments applications are solving are depicted below. 1)Limited Payment Option: Paypal provides businesses to accept bank transfer,Credit Cards ,Debit cards often with a single integration. 2)International Transaction: It simplifies international transaction as well as Receiving and sending Payment using their Email Adddress. Thus benefitting me in recieving payment easily and securily. 3)Invoicing : It helps businesses to download their Invoices of transcation in just one single click.It helps me in easy download of the invoices for my transaction. 4)Fraud Risk: Paypal provides advanced fraud detection and 24/7 transaction monitoring, helping to protect the businessses froma ny financial losses.

Pros

The things that I generally love most about the paypal payments ared depicted below 1)Easy International Transaction : This platforms helps me by accepting money across borders . And I can recieve money from international companies very easily. 2)Ease of Use: It is incredibly easy to send and recieve payments using just an email address. This is often faster than normal UPI Transaction or Bank Transfer. 3)Invoicing : This platforms helps me to quickly create and download the invoices of my transaction easily.It is easily Integrable. 4) Reputed Platform : This platform is globally recognized and trusted brand and one can trust it and use for international payment. 5) Quick Transfer : Payments are generally processed very quickly and will be available in your account in plenty amount of time. 6)Ease of Implementation : It can be easily implemented by Creating a business account easily . Apart from that Frequency of use of this application is most of the days.

Cons

Whether, overall things about this payment option ,but still there are some areas where it lag behind ,are depicted below. 1) Transaction Fees : This platform charges a Transaction fees for the transaction or recieving money from international companies. 2) Money Transfer : Generally money is instantly credited to the Paypal payment application but it generally takes (1-2) days to reach in your bank account . 3)Customer Support : Sometimes , I face diificulty with the customer support ,as I cannot ineteract with Customer Support online.

Review Source

VR

Verified Reviewer  
Owner  
Online Media  
Used the software for: 2+ years

### "Paypal makes it easy to send and receive money quickly"

January 21, 2026

4.0

Overall I've had a good experience with PayPal. I've never not received funds that were sent to me and always been able to transfer them fairly quickly minus the couple incidents mentioned above where my account was put on hold for no reason. I've been pleased with the platform and the majority of the companies I do work with pay through this method, which is my preferred method of payment.

Pros

Paypal is a simple way to send and receive payments, most of which for my business is all free. The majority of my small business income is received through this platform and it's been overall very smooth and easy. I love how quickly I can transfer funds and the wide acceptance of the platform.

Cons

Occasionally they have frozen up my account and held my funds without warning demanding more information from me about my business that I've already provided to them. It takes days for someone to manually review and resolve it, and they never find anything wrong. It has happened twice in just a few months and is pretty frustrating. It's really the only problem though which is good.

Review Source

NAGESH B.  
Sr Transaction Processing Officer  
Information Technology and Services  
Used the software for: 2+ years

### "PayPal: The Web’s Most Reliable Safety Net"

February 3, 2026

5.0

There’s an undeniable psychological comfort in knowing that if a random online store scams you, you can simply "open a case." For most, this makes PayPal the "default" for any site they don't 100% trust.

Pros

The most loved feature is that you never have to share your credit card or bank details with a merchant. When you check out, you only log into PayPal. This is a massive relief when shopping on smaller or less familiar websites where you might otherwise be hesitant to enter your card info.

Cons

This is arguably the biggest complaint. PayPal’s automated security systems are notoriously aggressive. If they detect a "spike" in your sales or a "suspicious" login, they can freeze your balance for 21 to 180 days. For small businesses or freelancers, this can be devastating for cash flow.

Switched from

[Venmo](https://www.capterra.com/p/222572/Venmo-/)

These apps are great for splitting a pizza, but they are often restricted to one country (e.g., Venmo is US-only). They also lack robust Buyer Protection; if you pay a stranger on Venmo and they block you, your money is usually gone.

Review Source

Junaid Tharupeedikayil S.  
Head of Business and Administration  
Consumer Goods  
Used the software for: 1-2 years

### "Efficiant online payment system for business"

May 9, 2026

4.0

Overall experience with PayPal has been positive. It is a reliable and secure platform for handling both personal and business transactions. The interface is easy to use, and payments are processed quickly.

Pros

Easy international and local payments. Strong protection of buyer and seller transactions. Support multiple currencies for global business. Convenient integration with e-commerce platforms.Quick payment notification and tracking

Cons

High currency conversion fees. Customer support response time should be improved. The withdrawal process takes longer in some regions. Exchange rates are sometimes less competitive than those of the banks. Holding large payments affects the cash flow for the business.

Review Source

HM

Heather M.  
Online Platform Coordinator  
Mental Health Care  
Used the software for: 2+ years

### "The OG is the Goat!"

April 9, 2026

5.0

Wonderful! You can send money, quickly, to a loved one that is in an emergency, or make a last-minute payment on your utility bill without having to go through a bunch of prompts first.

Pros

PayPal is easy to navigate, whether you are novice or have been using the platform for years, you can easily use it! It takes less than 30 seconds to transfer or send money to a friend, family member, or even pay a bill.

Cons

Nothing! PayPal has thought of everything when it comes to setting up their platform. Something that is this easy to use and comes in handy so often, I have no complaints about it.

Review Source

CC

Caleb C.  
Sales  
Consumer Goods  
Used the software for: 2+ years

### "PayPal pal"

April 24, 2026

4.0

I can say it is overall pretty great. It offers better interest rates than brick and mortar banks so I try to keep cash in it.

Pros

I like that the transactions are encrypted, and sensitive banking details are not shared with merchants.

Cons

That the 5% cash back does not apply to multiple different consumer purchase groups and I have to activate it every month.

Alternatives considered

[Credit Karma](https://www.capterra.com/p/253450/Credit-Karma/)[Cash App](https://www.capterra.com/p/246167/Cash-App/)[Venmo](https://www.capterra.com/p/222572/Venmo-/)

Reason for choosing PayPal

It feels like a professional payment platform, not just a money-sharing app.

Review Source

Rebecca K.  
Entrepreneur  
Cosmetics  
Used the software for: 2+ years

### "Use Paypal"

May 7, 2026

5.0

My overall experience with paypal is positive! I mostly use it to transfer money, or pay someone and I never have any problems.

Pros

Paypal is super easy for me to use not only for a consumer but also from a business stand point. The layout of transitions is super easy to understand and helps me with data management. Invoicing that paypal provides is super easy to use as well. Its just a great tool no matter how you use it.

Cons

There really isnt anything I dislike about paypal. It's very user friendly for me, and makes sending and receiving payments easy.

Review Source

Trinidad F.  
Remote Assistance Specialist  
Business Supplies and Equipment  
Used the software for: 2+ years

### "PayPal is your financial online pal!"

February 10, 2026

5.0

My overall experience with Paypal is extremely positive. I've had very little issues when using the product and app. I highly recommend this product to friends, family, and other users.

Pros

PayPal is very convenient and the app is very user-friendly. I really enjoy the ease and simplicity of this product. Also it's amazing how much you can do with the free version.

Cons

PayPal leaves very little to be desired. Especially when comparing Paypal to similar products and other apps. I do wish transactions through Paypal were a little bit faster. Sometimes there is a slight delay when transferring funds to a bank account.

Review Source

Similar Products

Featured

## Send me user reviews about this product

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.