# Page 23 | PayPal Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 23 - Is PayPal the right Payment Processing solution for you? Explore 26283 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/207944/PayPal/reviews

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PayPal

4.6 (26283)

[View alternatives](https://www.capterra.com/p/207944/PayPal/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 23 - Reviews of PayPal

## Showing most helpful reviews

Showing 551-575 of 26283 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

DH

Diana H.  
Administrative  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "A secure way to pay."

March 23, 2026

4.0

PayPal is very secure when making payments. I'm not afraid that my information will be used for fraudulent purposes.

Pros

PayPal It is very secure when making payments. I am not afraid that my information will be used for scams.

Cons

I don't think I'll find anything I dislike about using PayPal—at least not so far. I think it's a good option.

Review Source

KB

Katrina B.  
Managing Director  
Consumer Services  
Used the software for: 2+ years

### "Reliable and User-Friendly Payment Platform"

June 1, 2025

5.0

I have been using PayPal for several years, and it remains one of the most dependable payment solutions for both personal and business transactions. Its user interface is intuitive, and setting up an account is straightforward. What stands out the most is the security it gives when processing payments. The ability to send invoices and receive international payments makes it extremely versatile. PayPal remains a trusted tool in my financial toolkit, and I highly recommend it to businesses of all sizes.

Pros

What I like most about PayPal is the fact that it is a very secure, easy-to-use, and widely used payment method.

Cons

Transaction fees can be pricey for small and emerging businesses, but the convenience and trust factor far outweigh the fees.

Review Source

ZE

Zakaryae E.  
Gestionnaire credit  
Accounting  
Used the software for: 1-2 years

### "Avis positive"

January 9, 2026

5.0

Tres satisfaisante Tres rassurante C'est le moyen de paiment le plus utilisé sur les sites internet sur le niveau international

Pros

Transparence et efficacité des paiment Sur et pas d'arnaque Deja testé plusieurs fois aucune blocage ou probleme

Cons

La duré de transfert d'argent a revoir C'est a dire faire les paiment dans les 24 heures ca sera tres genial

Review Source

SM

Steve M.  
Instructor  
Education Management  
Used the software for: 2+ years

### "Great Small operation payment system "

July 8, 2025

5.0

We needed an easy way to take credit card payments and electronic transactions for our small operation- 4 main payments times per year so PayPal has been a great tool for that. We added the PayPal Debit card which was nice for us to easily tap into our funds for purchases.

Pros

PayPal has made taking payments extremely easy- we can send invoices and have all our payments in one area. We our a small operation so this has been a great tool for us.

Cons

Taking payment from other e wallets would be a game changer but as of now only PayPal and Venmo e wallets work with PayPal.

Alternatives considered

[Square Payments](https://www.capterra.com/p/170278/Square-Payments-Processing/)

Reason for choosing PayPal

Reading comparisons and reviews it seemed to best fit our needs

Review Source

MT

MOHAMMAD T.  
Ceo  
Business Supplies and Equipment  
Used the software for: 2+ years

### "PayPal review"

October 21, 2024

5.0

My experience with PayPal has been mostly positive. It’s convenient for online shopping, sending money, and receiving payments. The user interface is simple, and transactions are generally fast and secure, which I appreciate. However, the high fees, especially with currency conversion or business transactions, can be a downside. Additionally, the occasional hold on funds can be frustrating when I need quick access to money. Despite these issues, PayPal remains a reliable option for online payments.

Pros

PayPal is very user friendly. I like how PayPal makes online payments so simple and secure. It’s convenient for both personal transactions and business, with the ability to link bank accounts or cards and pay without exposing financial information. The buyer protection is a nice safety net too, and it integrates with tons of websites and apps.

Cons

What I like least about PayPal is the high fees, especially when converting currencies or handling business transactions. It also holds funds sometimes for extended periods, which can be frustrating if you need quick access to your money.

Switched from

[Venmo](https://www.capterra.com/p/222572/Venmo-/)

PayPal is much safer in my opinion and user friendly.

Review Source

SR

Simonetta R.  
Amministrazione  
Individual & Family Services  
Used the software for: 1-2 years

### "Ottimo strumento per pagamenti online"

December 29, 2025

5.0

Ottima! Non pago in altro modo durante gli acquisti online. Lo trovo semplice e immediato e facile da usare

Pros

La possibilità di pagare online in modo facile e veloce e poter connettere più conti in un unico ambiente

Cons

Non ci sono svantaggi secondo me. È molto comodo e veloce e i livelli di sicurezza sono veramente elevati.

Review Source

Giovanni C.  
Graphic Designer  
Graphic Design  
Used the software for: 2+ years

### "Il modo più comodo e facile per pagare online"

January 22, 2025

5.0

Uso PayPal da più di 10 anni ormai, non solo per fare acquisti online, ma anche per scambiare soldi con parenti ed amici quando capitano regali di gruppo da fare o debiti da saldare e non si hanno contanti appresso.

Pros

Comodissima la possibilità di pagare in 3 rate senza interessi su praticamente ogni tipo di acquisto. Poi è completamente gratuita, senza nessun costo per inviare denaro ai conoscenti.

Cons

Non è utilizzabile su tutti i siti web purtroppo, almeno su quelli che uso più spesso come Amazon e Vinted. Ma penso che siano per politiche che variano da sito a sito.

Review Source

VR

Verified Reviewer  
Lab technician  
Construction  
Used the software for: 2+ years

### "Great money app"

August 10, 2025

5.0

Ive used paypal for years. Its been very beneficial in keeping track of my finances. Its been very user friendly even for peolle like myself who arent great with technology. It keeps everything organized at my fingertips. Customer service is very quick and kind to help as well.

Pros

I love how organized paypal is. Its very easy to track your money in and out. Yi7 can even find your tax forms. Its easy to navigate and very usee friendly.

Cons

Sometimes the fees can be a bit much when transferring. I do feel taking a percebtage when recieving money and then taking a fee to transfer again is overkill.

Review Source

Lynne W.  
Broker  
Insurance  
Used the software for: 1-2 years

### "Helps me Shop"

September 18, 2025

4.0

Pay Pal is easy to use and is user friendly. It helps me pay fir things even if I dont have a credit card.

Pros

What I like most about Pay Pal is that they keep my information safe and i feel secure shopping online and using Pay Pal

Cons

The thing that sucks about Pay Pal is, that my shopping is so secure I can spend to much money shopping.

Review Source

KJ

Kira J.  
Copywriter  
Marketing and Advertising  
Used the software for: 2+ years

### "Nice to have but not my go-to option"

January 16, 2026

3.0

Overall, it's a nice option to have, but not one that I utilize often. I would prefer a quicker option.

Pros

I like that it's a common payment option for vendors when I don't feel like adding all of my information on my phone.

Cons

I find it difficult to use with third-party vendors. I don't love having to login to another screen to make a payment.

Review Source

YY

Yhan Y.  
Assistant Manager  
Transportation/Trucking/Railroad  
Used the software for: 1-2 years

### "Handling Payments"

June 23, 2025

5.0

Pros

Feels safer to use than putting my card everywhere. No trouble sending cash to friends or getting refunds when something goes wrong.

Cons

The fees hit harder than I expect for changing currencies. App layout a bit all over the place sometimes, not super clean.

Review Source

SALAMI F.  
marketer  
Marketing and Advertising  
Used the software for: 1-2 years

### "PayPal Review"

December 1, 2024

4.0

My experience with PayPal has been positive; It's a simple and quick way to send and receive money online, and both the website and mobile app have an intuitive user interface.

Pros

Its security and usability for online payments, which allow customers to send and receive money without giving businesses all of their personal information.

Cons

PayPal block users and freeze and hold funds from accounts without warning, which irritates users.

Switched from

[Payoneer](https://www.capterra.com/p/187086/Payoneer/)

PayPal usually charges higher fees for international transfers and concentrates more on domestic and small-scale online payments. Contrarily, Payoneer allows users to receive payments in multiple currencies directly into their accounts and frequently offers lower fees for international sales.

Review Source

TC

Tamiko C.  
PUBLISHER  
Writing and Editing  
Used the software for: 2+ years

### "I absolutely love PayPal!! "

August 28, 2025

5.0

Overall I must say my experience has been a pleasurable one and I would highly recommend it to others.

Pros

I love the simplicity of it and how convenient it. It’s used almost everywhere and make online shopping a breeze.

Cons

No complaints I’ve used it for over ten years. So, if I’m being honest I have no complaints it’s been very useful for me.

Review Source

Daniela B.  
Sales executive  
Renewables & Environment  
Used the software for: 1-2 years

### "Gran app de pagos"

August 2, 2025

5.0

es una excelente plataforma para pagos internacionales, asimismo te pertmite asociar diferentes cuentas, lo unico que un casi 4% por extraccion bancaria es un poco caro.

Pros

Tengo cuenta de argentina, y sin problema para retirar dinero pude enlazarla con Wise, porque te deja cuenta en USA, no en euros.

Cons

En algunos paises deja comprar gift de visa, pero en europa no, deberian volverlo a aplicar, tambien podrian usar algo como billetera virtual.

Review Source

AF

Andrea F.  
Carpentiere  
Building Materials  
Used the software for: 1-2 years

### "PayPal: rapido, sicuro e facile"

August 4, 2025

4.0

Uso PayPal quando faccio i mercatini, perché ormai in pochi girano con i contanti. È super comodo: do l’email o il QR code e mi pagano al volo.

Pros

Ha più di un vantaggio, sicuramente il pagamento immediato e sicuro. È facilissimo da usare e praticamente lo hanno tutti

Cons

Sicuramente le commissioni si prende il 3,4% per ogni vendita. A volte ci mette più di due giorni per spostare i soldi da PayPal al conto bancario.

Review Source

IJ

Israel J.  
Web developer  
Information Technology and Services  
Used the software for: 6-12 months

### " "We are sorry, we couldn't confirm it's you" Issue "

April 11, 2025

4.0

My experience with PayPal have been great, just that the page "we are sorry, we couldn't confirm it's you" can be quite frustrating

Pros

Very simple interface, make it easy to send receive money supported countries and also send money straight to bank account

Cons

PayPal website sometimes redirect in a page saying "we are sorry, we couldn't confirm it's you" during login in or adding a card and the only way to resolve this going through their very expressive phone call And they dont have an email support or feedback form, the only way to resolve issues or challenges is going through their very expressive call

Review Source

MK

Max K.  
Business Owner  
Consumer Services  
Used the software for: 1-2 years

### "A sucure way for online paying"

July 27, 2025

5.0

I like to use PayPal because I think I'm also one of the people who got touched by their marketing. I feel more safe when I make a payment on foreign websites, I know I won’t have problems and I will get a refund if not.

Pros

It’s easy to use, most people use it, so it’s easy to send and receive money. To pay online it’s more reassuring, like a guarantee that all will go well.

Cons

PayPal makes big effort on the design and disputes for individuals, but for a business, the mobile version of the app has a weird blue and for disputes, just consider you're gonna lose them.

Review Source

BRITTANY P.  
Owner  
Retail  
Used the software for: 2+ years

### "Love love love paypal"

January 12, 2026

5.0

Love it like I said used it for over 10 years any problems are handled very quickly and with the fairest outcome.

Pros

I love the cash back at your choice of type of business. I use fuel, in a week I can get up to a half tank free from rewards program.

Cons

I really can't find anything I dislike about PayPal it's a great banking app. Used it for over 10 years now

Review Source

AD

Adam D.  
Senior IT Specialist  
Chemicals  
Used the software for: 2+ years

### "Paypal is the best and most secure app for transferring funds"

November 20, 2025

5.0

Paypal is my favorite app for transferring funds and digital expense management. I would highly recommend others to use it.

Pros

Paypal's ease of use and ability to transfer funds easily and securely is the reason I've always used Paypal

Cons

There isn't much I don't like about Paypal. It's convenient and easy to use, while also being secure and customizable

Review Source

AR

Amy R.  
Owner, Teacher  
Music  
Used the software for: 1-2 years

### "Easy to use!"

June 1, 2025

4.0

Overall it's been good. Easy and a pleasure to use. Invoicing is quick and the templates are simple.

Pros

I like how easy it is to use. Very user friendly. I also like that it's a familiar name, customers easily recognize it and trust it.

Cons

I wish PayPal had better seller protection. I feel like Paypal has really good buyer protection but that the buyer can easily take advantage of the seller.

Alternatives considered

[Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/)

Reason for choosing PayPal

It was more user friendly and I was more familiar with the company.

Switched from

[Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/)

Paypal was much more simple and easy to understand.

Review Source

JJ

Jamilia J.  
Private music instructor  
Fine Art  
Used the software for: 2+ years

### "Paypal is great "

December 23, 2025

5.0

Great experience! It’s user friendly and free. I enjoy that I can save money and it comes with a debit card.

Pros

I have visual proof of outgoing and incoming payments. I use PayPal to pay my rent and to save money.

Cons

There are no cons. I’ve been using PayPal for several years. I can use PayPal as a tracking record for bill payments.

Review Source

AB

Amanda B.  
CNA  
Hospital & Health Care  
Used the software for: 1-2 years

### "Very good program & great customer service "

October 23, 2025

5.0

Very good. No problems. My grandmother had sent money to my old account they fixed the issue with no problems and I pay bills with this account. Always smooth transaction

Pros

How easy it is to receive money and or send money. As well as pay bills . Customer service is really easy to get ahold of , and very helpful

Cons

nothing I use PayPal often. Very easy to use. Customer service was helpful. Nothing bad to say , I love it.

Switched from

[Cash App](https://www.capterra.com/p/246167/Cash-App/)

Cash App continues to not fix issues I have

Review Source

CM

Cedric M.  
Owner  
E-Learning  
Used the software for: 1-2 years

### "PayPal works wonders. "

December 11, 2025

5.0

I have been using PayPal for quite some time. I like how I can send and receive invoices with the click of a button. Using PayPal helps save time and makes my business run smoothly.

Pros

PayPal provides me with a highly intuitive app that simplifies the process of sending and receiving invoices. The platform is remarkably convenient, allowing me to effortlessly track payments and manage my finances in one place. Its user-friendly design makes navigation a breeze, ensuring that I can complete transactions quickly and efficiently without any hassle.

Cons

The only drawback that needs improvement is the fee process, which can sometimes be costly, and confusing.

Review Source

Chandler B. G.  
Paralegal  
Legal Services  
Used the software for: 2+ years

### "All the protection and favorable payment options."

August 20, 2025

5.0

My favorite is the pay in four option. This has saved many Christmases and birthdays. I cannot thank them enough.

Pros

The multiple options to protect yourself from scams is why I use paypal the most. They have fraud peotection that has already saved me more than one.

Cons

My only gripe is that there is an instant windtrawal fee like most other applications. While I understand why it is a caveat to the service, I just dont like big fees with big withdrawals.

Review Source

BS

Ben S.  
Founder and Lead Sound Engineer  
Entertainment  
Used the software for: 2+ years

### "Simple pay with paypal to anywhere where paypal is accepted."

May 5, 2025

4.0

And it became easier to work with clients around the world, without concerns about complicated banking or payment delays.

Pros

I like how soon after a project wraps PayPal allows us to get paid and the funds clear. Those handy instant transfer options have been a great help for our little studio.

Cons

Those transaction fees can add up, especially for international payments.

Review Source

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