# Page 41 | PayPal Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 41 - Is PayPal the right Payment Processing solution for you? Explore 26424 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/207944/PayPal/reviews

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PayPal

4.6 (26424)

[View alternatives](https://www.capterra.com/p/207944/PayPal/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 41 - Reviews of PayPal

## Showing most helpful reviews

Showing 1001-1025 of 26424 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

jM

jaunita M.  
Sole proprietor to start up business  
Food & Beverages  
Used the software for: 2+ years

### "Reviewer tech "

October 4, 2025

5.0

Overall, a great app I’ve been using it for years and we will continue to use it as well as tell others and family

Pros

That you lying about crypto, as well as having a chance to try it out and learn as you go and gain knowledge and understanding

Cons

I wish that they still have honey PayPal or the option to be able to borrow from the app if you receive direct deposit, even if it’s not from an employer

Review Source

LC

Lataysha C.  
Owner  
Apparel & Fashion  
Used the software for: 6-12 months

### "PayPal it is"

March 23, 2025

4.0

My overall experience has been mostly positive , in I haven’t had any pressing issues with fraud, only minimal concerning emails.

Pros

I like how PayPal is easy to link with other banks.

Cons

I didn’t like how there is frequent fraudulent emails.

Alternatives considered

[Shopify](https://www.capterra.com/p/83891/Shopify/)

Reason for choosing PayPal

It was easier to use and switching was seamless. Transferring funds was also quicker.

Review Source

BF

Becca F.  
Project developer  
Computer Software  
Used the software for: 1-2 years

### "PayPal Review "

December 10, 2025

5.0

Pros

It is easy to use! It also gives you points back from shopping using your Paypal debit card. It also gives you cash back!

Cons

It takes days to transfer your money into your personal bank account. It charges you interest for borrowing money.

Review Source

SM

Sannah M.  
Sales Administrator  
Consumer Services  
Used the software for: 2+ years

### "Amazing payment software"

March 18, 2025

5.0

Paypal has been great for making and receiving payments, with money dropping into Paypal instantly and being transferred to a bank account instantly. It is widely recognised with many vendors.

Pros

It is really easy to make and receive payments via Paypal. The site is excellent for its customer service and support with transactions. My favourite feature is the money protection, which helps you when something does not go to plan.

Cons

I do not really have any complaints regarding Paypal. It is a good software overall.

Review Source

JT

Joe T.  
Chiropractic  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "PayPal: True Friend in Time of Need"

April 8, 2025

5.0

Its been amazing its convenient, safe, very popular so many people have it, and we feel secure using PayPal.

Pros

It is extremely convenient when receiving money for services done, or making purchases.

Cons

Anything I had issues with Paypal seems to always be a step ahead and resolving those in advance with updates.

Review Source

Vineet S.  
Retail Sales Manager  
Retail  
Used the software for: I used a free trial

### "Paypal platform"

December 13, 2025

5.0

I would say every time I have tried to pay with Paypal, the payment has gone through without any issues

Pros

PayPal is an amazing billing and payment information system that could be integrated into almost every platform.

Cons

Paypal is not an as widely accepted mode of payment as Mastercard or Visa so sometimes people suspect its authenticity

Review Source

AR

Albert R.  
Customer Service Expert  
Consumer Goods  
Used the software for: 1-2 years

### "Reliable and Efficient Payment Processor"

March 11, 2025

5.0

Overall, PayPal has been extremely reliable for us and has been a fantastic solution to our payment processing

Pros

Extremely reliable and user-friendly payment processor

Cons

Customers have to update their card information through PayPal instead of our subscription platform which sometimes causes confusion

Review Source

TS

Taylor S.  
Student Director  
Religious Institutions  
Used the software for: 2+ years

### "Paypal is a Great Source for Online Payments"

May 28, 2025

4.0

Pros

I trust Paypal more than any other service with my online transactions. It excels in its ease of use, safety, and reliability.

Cons

Paypal's website could use some enhancements to its user-interface. It's fees are higher than Stripe and Square, but I stick with it due to it's reliability.

Switched from

[Square Payments](https://www.capterra.com/p/170278/Square-Payments-Processing/)

Paypal offered a better system for online transctions.

Review Source

RM

Ryan M.  
Designer  
Design  
Used the software for: 2+ years

### "Paypal Review"

March 14, 2025

4.0

Very good experience, as I said before, the ease of use is what makes it such an attractive platform

Pros

The ease of setting up an invoice and emailing it to a client

Cons

Who among us likes transactional fees... but it's understood they are a business, and have to make money like the rest of us.

Review Source

SB

Stephanie B.  
Owner  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "PayPal is excellent!"

April 27, 2025

5.0

Pros

PayPal has been a pleasure to use. My business has thrived with its ease of use and versatility.

Cons

I don’t have any negative comments about PayPal. Everything we have done with PayPal has been nothing short of excellent.

Review Source

TB

Tatiana B.  
medical interpreter  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "PayPal needs improvement"

May 29, 2025

3.0

I have good experience with it but right now there are other better options with way better customer service US located and who can speak English besides other companies don't charge that much.

Pros

You can apply and receive a credit card and use PayPal to send money to foreign countries not only domestically.

Cons

The fees are super high and there is no way I use credit card again, very often security check ups are ridiculous and annoying.

Review Source

CM

Cammie M.  
Ecommerce and graphic design manager  
Retail  
Used the software for: 2+ years

### "Widely used and secure way to do transactions. "

April 15, 2025

5.0

8/10 experience using PayPal both as a merchant and a shopper.

Pros

Widely used all over the internet. Secure method of paying for goods and services.

Cons

Is Outdated. Sometimes difficult to use and not great support.

Review Source

VR

Verified Reviewer  
Senior Software Architect  
Computer Software  
Used the software for: 2+ years

### "PayPal Provides Easy and Safe Service"

August 4, 2025

4.0

The service is convenience and helpful, and it is safe to use. The ony thing I do not like is that I cannot remove my account after use.

Pros

It is easy and convenience to use the service to pay when you purchase something online. The service is secure.

Cons

I cannot remove my account after I am done with using the service. The reason I wanted to remove my account is to prevent unauthorized usage.

Review Source

PP

Perla P.  
Ceo  
Hospitality  
Used the software for: 1-2 years

### "Great product "

April 16, 2025

5.0

Pros

It was very easy to use and understand all steps.

Cons

I dislike that sometimes it gives me a hard time logging in

Review Source

NRWW

Nanita Rica Winniewski W.  
Customer care management specialist  
Market Research  
Used the software for: 6-12 months

### "Sounding review"

March 5, 2025

4.0

Pros

PayPal accepts and easy to use credit or debt cards to pay for goods on on-line stores.

Cons

Its very easy to lose funds on PayPal, long holding time.

Switched from

[Razorpay](https://www.capterra.com/p/179263/Razorpay/)

Best for clients from India and not accepting most of visa/ Mastercards.

Review Source

mA

mike A.  
wingtastic  
Consumer Services  
Used the software for: Less than 6 months

### "i found that paypal is really good "

March 12, 2026

4.0

my experience was very good actually the only problem was it wouldn’t let me sign in sometimes but my overall experience was pretty good

Pros

i found that pay pal was really easy to use and that i could use it however i wanted to so that’s what i like most.

Cons

it would sometimes not let me log in and that was really annoying so that’s what i didn’t like the least

Review Source

Levon W.  
Ceo  
Food & Beverages  
Used the software for: 2+ years

### "Pay is my Pal"

February 10, 2025

4.0

I love to use it for sending money and exchanging goods

Pros

It connects with my other apps seemingly easy.

Cons

Stopping payment is a hassle and hard to rectify

Alternatives considered

[Zello](https://www.capterra.com/p/198898/Zello/)

Reason for choosing PayPal

Easier to use and everyone was already alclamatied

Review Source

BB

Braydon B.  
Window cleaning business owner  
Consumer Services  
Used the software for: 1-2 years

### "PayPal. 2 year review "

April 9, 2025

5.0

Great experience. Sending and requesting money is easy and works well.

Pros

PayPal is the most versatile payment system. It’s fairly easy to use. Has lots of features. And is secure.

Cons

PayPal can be a bit more complicated to operate compared to other programs. If you are not somewhat tech literate there might be better options.

Alternatives considered

[Cash App](https://www.capterra.com/p/246167/Cash-App/)[Venmo](https://www.capterra.com/p/222572/Venmo-/)

Reason for choosing PayPal

PayPal has more features. As a business owner I have to have multiple ways to take payments. PayPal is high on that list.

Review Source

MS

Mohammed S.  
Cybersecurity  
Investment Management  
Used the software for: 2+ years

### "Fast and Convenient, but Could Improve"

March 3, 2025

4.0

PayPal is a reliable and widely accepted payment platform. It’s great for online shopping and business transactions, but they block your account for 2 years sometimes .

Pros

I like that PayPal offers instant payments, making transactions quick and convenient.

Cons

Sometimes, transaction fees can be high, and account limitations can be frustrating.

Review Source

AA

Abby A.  
Online Fitness Coach  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Quick way to get paid"

May 8, 2025

5.0

I use PayPal to get paid by some of my online trainees or for small coaching packs. It's fast and they don’t need to have special app or account

Pros

Just send the link and done. It helps me stay a bit more pro without dealing with cash or bank transfers all the time

Cons

But fees are kinda high when you receive often, and the dashboard is not super clear for small businesses like mine. Still, very practical

Review Source

EH

Erin H.  
Marketer  
Marketing and Advertising  
Used the software for: 1-2 years

### "Easy online payments with peace of mind"

May 3, 2025

5.0

Pros

I love PayPal for secure, easy online payments. I have used the Pay in 4 feature a number of times too, which is handy. They also have a good support service -- I once had an issue with a payment and they were amazing.

Cons

I don't have anything negative to say about PayPal at the moment! I have been very happy with the software and the support service received.

Review Source

GV

Gabriel V.  
Customer support agent  
Insurance  
Used the software for: 2+ years

### "Paypal lo mejor "

April 4, 2025

5.0

Excelente, Paypal es de vital importancia para mi

Pros

Es una herramienta perfecta para recibir remesas internacionales

Cons

Me encanta la alianza que tienen con mi banco, por lo que el dinero me llega en cuestión de minutos

Review Source

AS

Andrea S.  
Tags  
Veterinary  
Used the software for: 1-2 years

### "Paypal is great"

April 7, 2025

5.0

So far paypal has been my friend no comments concerns

Pros

Everything, the convenience of paying a merchant, getting paid.

Cons

There is nothing I do not like about paypal

Review Source

RC

Ryan C.  
Analytics Manager  
Real Estate  
Used the software for: 1-2 years

### "Convenient and fast"

November 3, 2025

4.0

Pros

Great for online payments which doesn't allow conventional methods. It's convenient, widely accepted and has fast transfers

Cons

The conversion rates and fees aren't great. Wish there were better options for rates and fees. Nothing else to say otherwise.

Review Source

MH

Maria H.  
Psychotherapist  
Mental Health Care  
Used the software for: 2+ years

### "Great for Friends and Family!"

March 18, 2025

4.0

I love PayPal for its Friends & Family services, but it's not my favorite for its business services.

Pros

I like being able to send funds to friends and family members with ease.

Cons

I have used PayPal in a business setting as well, and I didn't like the fees taken out of my payment, plus creating invoices was sometimes clunky and glitchy.

Review Source

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