# Page 45 | PayPal Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 45 - Is PayPal the right Payment Processing solution for you? Explore 26424 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/207944/PayPal/reviews

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PayPal

4.6 (26424)

[View alternatives](https://www.capterra.com/p/207944/PayPal/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 45 - Reviews of PayPal

## Showing most helpful reviews

Showing 1101-1125 of 26424 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

SR

Sergio R.  
CEO  
Consumer Services  
Used the software for: 1-2 years

### "Easy to open accounts"

February 21, 2025

5.0

It’s been a real blessing at times - making it easy to make purchases and transfers alike

Pros

PayPal, is easy to open an account and make transfers, including to friends and family available to open an account making it easy to transfer between each other as well as make purchases online.

Cons

It can be somewhat difficult to navigate all its available options and tools.

Review Source

CC

Cintia C.  
Project manager  
Commercial Real Estate  
Used the software for: 2+ years

### "Robustez y confianza"

March 27, 2025

4.0

Es bueno, antiguo y robusto. Como el banco de tus abuelos version billetera

Pros

Es muy fácil de usar. Confiable y robusto.

Cons

Tiene pocas funciones adicionales a las coss basicas sobre finanzas

Review Source

CR

Clement R.  
Co founder  
Consumer Services  
Used the software for: Less than 6 months

### "Great tool, simple to use"

October 20, 2025

5.0

Pros

Very easy to use and to create professional invoices. . It's great to receive instant payments and it's a reliable platform

Cons

Some limitations in the automation. The tool Cadillac deeper automation and custom branding sometimes

Review Source

RS

Rashad S.  
sales  
Chemicals  
Used the software for: Less than 6 months

### "Safe and Easy service but gets slow sometimes"

November 6, 2025

4.0

Pros

I liked that PayPal is easy to use and very safe for online payments. It works well in many countries and makes sending or receiving money simple.

Cons

I didn’t like that some transactions take time to clear or that the fees can be a bit high in certain cases.

Review Source

AW

Allison W.  
Lab Processor  
Hospital & Health Care  
Used the software for: 2+ years

### "Paypal USER"

March 24, 2025

5.0

Pros

Very User friendly and easy to use and accomodate.

Cons

I havent had a problem with using paypal.

Review Source

CA

Cassie A.  
Owner  
Consumer Services  
Used the software for: 2+ years

### "Worth for starting out "

March 10, 2025

4.0

Pros

It’s easy to customize invoices and sent to any PayPal user or any email address

Cons

It’s occasionally hard to do disputes as we’ve had a couple where customers will claim something as a falsehood, and even though we have proof, PayPal will side with the customer

Review Source

YC

Yani C.  
Receptionist  
Hospital & Health Care  
Used the software for: 2+ years

### "I love using paypal"

February 21, 2025

5.0

Overall I enjoy using paypal to purchase things online and earning cash back on eligible purchases.

Pros

I love the convenience of being able to shop online everywhere and using the paylater feature.

Cons

I don't like the refunding process at times.

Review Source

BZ

Brandy Z.  
CEO and Principal Consultant  
Facilities Services  
Used the software for: 2+ years

### "Easy to use-send and request money"

January 12, 2025

4.0

Its great to use for accepting payments and paying others. If you want to create an invoice, it is super easy. It also connected super easily to my Quickbooks for my bookkeeper.

Pros

Easy to create an invoice. Easy to connect to other apps such as Quickbooks. Easy to use.

Cons

The layout when trying to download a report for the month is not intuitive.

Alternatives considered

[Stripe](https://www.capterra.com/p/123889/Stripe/)

Reason for choosing PayPal

I use both actually. Both are great to use.

Review Source

KL

Karen L.  
president of non profit  
Fund-Raising  
Used the software for: 2+ years

### "paypal review "

March 20, 2025

5.0

Pros

ease of use with paying for products when ordering

Cons

there isn't anything that I don't like about paypal

Review Source

DB

Damon B.  
Founder  
Executive Office  
Used the software for: 2+ years

### "A necessary, outdated platform"

April 23, 2025

3.0

It is convenient and necessary, however outdated. The tough part is the questionable policies.

Pros

Broadly accepted and relatively easy to use.

Cons

Poor customer service and questionable polices.

Alternatives considered

[Square Payments](https://www.capterra.com/p/170278/Square-Payments-Processing/)[Stripe](https://www.capterra.com/p/123889/Stripe/)

Reason for choosing PayPal

Still use the other products. PayPal is more ubiquitous.

Review Source

SJ

Sheryl J.  
FIELD ESTIMATOR  
Consumer Services  
Used the software for: 2+ years

### "The One Stop Transaction Shop"

February 18, 2025

5.0

I’ve used PayPal for over 15 years — It’s been a pleasant one stop transaction shop!

Pros

Everything is conveniently stored in one spot — from forms of payment to forms of savings

Cons

Platform often changes its layout — sometimes hard to find the usual areas / buttons I normally click on.

Review Source

JR

Jessica R.  
Owner  
Arts and Crafts  
Used the software for: 2+ years

### "Paypal Invoice"

May 3, 2025

5.0

overall, I am satisfied right now until i need more options

Pros

easy and quick access to get to the items needed

Cons

Not as many options as I would like to input for invoice

Review Source

MB

Martin B.  
Road Test Technician  
Automotive  
Used the software for: 2+ years

### "Excellent service"

March 10, 2025

5.0

Paypal is a great platform for general payment opitions aswell as using it for business use. Everyone knows what paypal is.

Pros

Easily get paid and make payments. App makes it very user friendly.

Cons

I dont think i can give a negative reason.

Review Source

SA

Saffet A.  
Procurement Manager  
Internet  
Used the software for: 1-2 years

### "Use another alternative"

November 11, 2024

1.0

I had PayPal. One day they close it and I had no oportunity to write a despute. I wrote to a commition who can make decision above them and I won. But 9 months latter. At that time for 6 month they kept my money.

Pros

It is used by lots of website and by lots of people

Cons

PayPal sudenly can close your account with no questioning

Switched from

[Stripe](https://www.capterra.com/p/123889/Stripe/)

PayPal close my account without any questioning and keep my mony for 6 month. I wrote to Ombustman and make it open after 9 month but did not use it again.

Review Source

JM

Joseph M.  
Landscaping  
Utilities  
Used the software for: 1-2 years

### "Optimal Performance "

January 18, 2025

4.0

I’ve had good and bad experiences on PayPal but the good outweighs the bad it could have been worse I think but I will always continue to use PayPal as a payment platform

Pros

The ease of being able to transfer money from my bank to another debit card there couldn’t be a better p2p payment app than PayPal I’d use this over CashApp any day quality service and a lot better account security my money feels more protected

Cons

Not being able to add prepaid cards because whether it’s prepaid as long as it has money why should that matter?, but the customer service is kinda needing some work too

Review Source

SL

Saara L.  
NA  
Consumer Goods  
Used the software for: 2+ years

### "Good app that is usable in many stores"

March 9, 2025

5.0

Pros

Easy to use in many online stores as a payment method.

Cons

In Finland many stores are still lacking paypal as a payment method.

Review Source

AC

Aditya C.  
Research associate  
Museums and Institutions  
Used the software for: 6-12 months

### "The industry leader- Paypal"

December 17, 2024

5.0

Overall, a very good experience. A must have for international transactions. Seamless.

Pros

Paypal is a savior for freelancers and those receiving funds from abroad. The interface is neat and tidy. The KYC process is fast and efficient and it generates monthly reports of funds.

Cons

Finding help on Paypal is a little complicated. It is under multiple heads, namely 'message center' and 'help'.

Review Source

FP

Fred P.  
Associate Pastor Office Administrator  
Religious Institutions  
Used the software for: 2+ years

### "Paypal as a last resort"

May 13, 2025

2.0

After having some issues with Paypal, it has become only a last resort for sending and receiving money for us. We don't even tell people we use it anymore.

Pros

We appreciate the fact that paypal can be used just about anywhere. Convenience is the key!

Cons

Paypal started having weird things happen some years ago. People would send money and then all of a sudden there would be a hold on that money.

Review Source

CC

CHADI C.  
AGENT CUSTOMER SERVICE  
Facilities Services  
Used the software for: I used a free trial

### "PayPal is an online payment system that allows individuals and businesses to conduct financial transactions online easily ."

October 10, 2024

5.0

Pros

PayPal is a great site that allows me to receive money quickly and safely and provides me with protection when purchasing online. It also has the ability to link the account with the debit card.

Cons

One common criticism of PayPal is its fees, especially for certain transactions like international transfers or receiving payments for goods and services.

Review Source

IL

Ijeoma L.  
Beauty Consultant  
Cosmetics  
Used the software for: 2+ years

### "Great app for payment "

February 15, 2025

4.0

Very great payment app. It makes it easier to pay and receive payments when there is an issue of trust between parties. Generally recommend

Pros

It’s ease of use and the feature of resolving fraud related issues is so great

Cons

The time to sort issues is too long and it can be frustrating

Review Source

TD

Tom D.  
Owner and Lead Photographer  
Photography  
Used the software for: 2+ years

### "PayPal for the masses"

March 1, 2025

4.0

I have been a PayPal user for many years. I find using PayPal on a desktop or smart device easy.

Pros

Transferring money between friends, family, businesses, and associates is easy.

Cons

I do not like the additional charges applied for small amounts.

Review Source

HDL

Helenie Dorothy L.  
Healthcare VA  
Hospital & Health Care  
Used the software for: 2+ years

### "PayPal Review"

April 14, 2025

5.0

Overall, I am delighted with PayPal. This is one of the first online money transfer platforms I have ever used.

Pros

PayPal is very convenient and easy to use. I can use it internationally and for almost anything that accepts online payment.

Cons

PayPal is not that common here in the Philippines, and I can only use it for international transactions.

Review Source

AH

Alexandra H.  
CMA  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "PayPal review"

May 3, 2025

5.0

Overall, I would recommend to others. Sending money and receiving money is simple

Pros

Easy to use and very convenient and has rewards

Cons

Nothing really. I’ve had the app for years

Review Source

AD

Alessio D.  
Consulente  
Marketing and Advertising  
Used the software for: 2+ years

### "La soluzione senza rivali"

March 9, 2025

5.0

Ottima esperienza, comodo, molto sicuro e riceve velocemente le transazione tra famigliari.

Pros

La sicurezza è altissima ed è utilizzabile in tutto il mondo.

Cons

Le commissioni, non le trovo molto a buon mercato.

Review Source

SR

Spencer R.  
Course Advisor  
Education Management  
Used the software for: 1-2 years

### "Simple & Secure "

April 27, 2025

5.0

Pros

Very simple to understand and send money. Easily the best way to settle outstanding accounts, across the map.

Cons

Learning curve to understand where everything was located. Also slow to verify account.

Review Source

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