# Page 46 | PayPal Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 46 - Is PayPal the right Payment Processing solution for you? Explore 26424 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/207944/PayPal/reviews

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PayPal

4.6 (26424)

[View alternatives](https://www.capterra.com/p/207944/PayPal/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 46 - Reviews of PayPal

## Showing most helpful reviews

Showing 1126-1150 of 26424 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

JM

Julie M.  
Payroll Manager  
Consumer Services  
Used the software for: 1-2 years

### "PayPal is a must"

March 6, 2025

5.0

We use PayPal to send and receive payments. We have customers and vendors that prefer to use PayPal so we need to use it for them. It is easy to send and receive money and to view your transactions and statements. User friendly.

Pros

It makes it easy to take payments. We have some customers that prefer to send payments through PayPal so it is a helpful application for us to use in our business.

Cons

No complaints, it does what we need it for.

Review Source

ML

Mick L.  
Graphic designer  
Design  
Used the software for: 1-2 years

### "PayPal Service"

May 9, 2025

5.0

10 out of 10. Always deliver and nearly always sorted online through the portal. Very knowledgeable staff who were always willing to help!

Pros

Great customer service when things go wrong, they fix it. The payment guarantee has helped me on numerous times!

Cons

Difficult to say as had no bad experience with the service. Was worried on a few occasions but was sorted with minimal fuss and to my complete satisfaction.

Review Source

AK

Alexander K.  
Clinical counsellor  
Mental Health Care  
Used the software for: 2+ years

### "PayPal: the easiest way to send and receive money "

October 15, 2024

5.0

Overall I am a big fan of PayPal and would recommend it to anyone. It makes paying for online orders, and sending or receiving money from friends and family extremely fast and simple to do.

Pros

My favorite thing about PayPal is how simple it is to use. I am not very computer savvy but I had no trouble at all creating my account and sending money to friends and family.

Cons

What I liked least about PayPal was when I tried to add money to my PayPal account from my bank account. Although it was simple to do, I had to wait over a week each time for the money to finally show up in my PayPal account. This seemed like an excessive amount of time to wait.

Review Source

KM

Kortney M.  
Owner  
Luxury Goods & Jewelry  
Used the software for: 2+ years

### "Great practical payment tool"

March 2, 2025

5.0

Great tool. Many of my customers use PayPal. Very safe as well

Pros

Gives an extra payment option to my customers

Cons

The fees are a little high but tool is still worth using.

Review Source

LS

Lyndie S.  
Owner  
Hospitality  
Used the software for: 1-2 years

### "Easy Secure Payment Method"

March 21, 2025

5.0

Overall quick, effective and secure. I like that it is a pymt option with so many sellers. Good to pick a processor you recognize and trust

Pros

Quick and secure payment method chosen by many merchants

Cons

It doesn’t happen often but occasionally there is a delay between payment and online purchase resulting in the purchase showing up hours later

Review Source

JF

Jonah F.  
Writer  
Writing and Editing  
Used the software for: 6-12 months

### "Easy Way to Handle Online Payments"

May 14, 2025

5.0

Pros

Really easy to use, makes handling payments online simple and stress-free

Cons

Customer support can be slow sometimes, but overall it works well

Review Source

SI

Stefano I.  
Electronics engineer  
Electrical/Electronic Manufacturing  
Used the software for: 2+ years

### "A very useful payment method"

December 28, 2025

5.0

My experience is even better than before, as PayPal addressed one of its most lacking feature: a quick access method for the application. I can only confirm all the good things I already said

Pros

Still very easy to use and to deal with. Every single operation is very quick and straightforward, and easy

Cons

A few online shops still do not accept PayPal, and it cannot be used in physical stores. Sometimes it happened that my preferred credit card could not be used with PayPal

Review Source

TM

Terry M.  
Great Scheduling app  
Restaurants  
Used the software for: 2+ years

### "A good overall product"

March 5, 2025

5.0

Very satisfied do not like they charge individual for fees

Pros

Easy to pay link cards down load my payments and invoices

Cons

I have multiple accounts Business and personal does not save log in info

Review Source

LM

Latoria M.  
Singer Singwriter  
Entertainment  
Used the software for: 1-2 years

### "PayPal is Great!"

March 4, 2025

5.0

I love PayPal and will continue to use it as long as it has strong security.

Pros

It's very easy to use and widely used by customers.

Cons

Payment processing can be a challenge if you have multiple accounts.

Alternatives considered

[Weebly](https://www.capterra.com/p/246168/Weebly/)

Reason for choosing PayPal

It was the one I was used to before the others were an option.

Review Source

KC

Kari C.  
Office Manager  
Real Estate  
Used the software for: 2+ years

### "PayPal Review"

April 7, 2025

4.0

I have used PayPal for a while. I do use other apps more because others seem to use the others more, specifically the younger generation.

Pros

I like the strong security it has. It feels more safe to use than other payment apps.

Cons

Not being able to change the pay code/ username.

Review Source

CR

Clarissa R.  
Attorney  
Legal Services  
Used the software for: 2+ years

### "Paypal works great for basic payments"

February 17, 2025

5.0

Works really well, simple to use, very user-friendly

Pros

Easy to send requests and payments to individuals/businesses. It also saves individuals/businesses you frequently have transactions with.

Cons

I wish that there was a verification to make sure you're sending a payment to the correct person or business.

Review Source

AB

Ashraf B.  
Accountant  
Capital Markets  
Used the software for: 1-2 years

### "The best app to send and receive money"

January 27, 2025

5.0

For me, it's an easy to use application.

Pros

The aspects that I liked about PayPal Hua is that it allows you to send money in a short time

Cons

The negatives are that he asks you for an ID card

Review Source

CC

Chris C.  
Founder  
Consumer Goods  
Used the software for: 6-12 months

### "Great universally accepted service"

July 17, 2025

4.0

My overall experience with PayPal has been good. I use them for most of my business expenses. They are a very secure platform.

Pros

What I like most about PayPal is that almost everyone uses it. It is universally accepted. Far more than most other platforms.

Cons

The thing that I like least about PayPal is that they take a large fee out for payments. Other than that it is a great service

Review Source

DD

Drew D.  
Director  
Retail  
Used the software for: 2+ years

### "Great product "

December 27, 2024

5.0

I'm using Paypal almost everyday and it's essential for my business.

Pros

It's very easy to use, fast process especially if you are using Paypal for your business.

Cons

Sometimes Paypal mobile application may freeze and it creates difficulties.

Review Source

PL

Paulina L.  
Creator  
Sports  
Used the software for: 2+ years

### "Trusted company "

March 12, 2025

5.0

Excellent experience ans trusted company

Pros

I like the security and the customer service when something goes wrong with the transaction.

Cons

That sometimes they charge fees when it’s client.

Review Source

VR

Verified Reviewer  
Voice Actor  
Entertainment  
Used the software for: 2+ years

### "PayPal Hates Fraud!!"

November 22, 2024

5.0

I have been with PayPal for years and believe in their system.

Pros

The fact that PayPal has maximized their security from fraudulent activity, has truly impressed me. Customer service is really empathetic to your needs.

Cons

I didn’t like the transition from using your bank account when PayPal funds fell low to ridding access to your bank, but I came to realize it was necessary to prevent unwanted fraud. It still is slightly inconvenient to always having to transfer funds, but that slight hassle is ultimately worth it; I just have to remember to transfer…lol

Review Source

TK

Taylor K.  
Power Engineer  
Hospitality  
Used the software for: 2+ years

### "Yes to PayPal"

January 12, 2025

5.0

My experience has always been successful. I have always ended in success and no complex issues.

Pros

PayPal is a simplified way to transfer funds to others while keeping identity and information safe.

Cons

Sometimes there are fees involved depending what money is being transferred or converted.

Review Source

NK

Nicole K.  
Etsy shop  
Arts and Crafts  
Used the software for: 2+ years

### "Convenient and time-saving!"

September 30, 2024

4.0

I enjoy the convenience and time-saving feature while checking out with online retailers, but I typically will use Venmo to send/receive money with friends and family - I used PayPal for that in the past. As long as my account stays secure, I will continue to use PayPal.

Pros

I absolutely love the option to checkout with online retailers by using PayPal. The convenience of not having to type in my credit card number is the best feature in my opinion.

Cons

A couple years ago, my PayPal account was hacked into. I received an email that an online virtual bakery was opened with my account. Terrified, I contacted PayPal and demanded they close my account. They refused and stated that the business that was registered to my account was deleted, and it would never happen again. Being that PayPal is connected to my bank and my credit card, I was mortified that security was not strong enough to keep someone from hacking into it.

Review Source

AN

Abe N.  
Founder  
Utilities  
Used the software for: 6-12 months

### "PayPal Recurring Billing"

February 7, 2025

5.0

Overall experience has been positive. The price isn't a deterrent because the technology is so good.

Pros

PayPal offers seamless integration and a user-friendly interface for customers.

Cons

The processing fees are on the higher end of the scale compared to other merchant account providers.

Switched from

[Stripe](https://www.capterra.com/p/123889/Stripe/)

Stripe holding funds when business started picking up which hurt the business cash flow for a couple of months.

Review Source

LL

LADONNA L.  
Billing  
Medical Practice  
Used the software for: 2+ years

### "Great product"

March 17, 2025

5.0

Sending and receiver funds for services for services

Pros

How easy it is to send and receive funds

Cons

Their customer service when calling in with a issue

Review Source

TB

Tanya B.  
Specialist  
Entertainment  
Used the software for: 2+ years

### "Easy To Use PayPal"

January 27, 2025

5.0

My experience with them has been positive so far and I will continue to use PayPal as long as that is the case!

Pros

I love using PayPal because it is an easy way to safely and securely pay for products and services. I also like the ease of transferring funds back and forth from your accounts.

Cons

The only con I can think of is the fee that is charged if you want your money delivered immediately.

Review Source

PS

Pawel S.  
Head of Retail  
Retail  
Used the software for: 2+ years

### "One of the best in this category "

December 27, 2024

5.0

Overall it's a great payment option app with lots of functions

Pros

Love the updates and how the app functionality

Cons

I dont think there are many flaws but it could be easier to set up

Review Source

RM

Ryan M.  
Owner  
Construction  
Used the software for: 2+ years

### "Sell, Send, Receive Money Anywhere"

March 22, 2025

5.0

Easy to sell, send and receive money from anywhere.

Pros

The accessibility and utilization with all currency.

Cons

Security measures can get in way when not supposed to.

Review Source

MW

Mekailah W.  
Owner  
Business Supplies and Equipment  
Used the software for: Less than 6 months

### "PayPal Fan"

March 21, 2026

5.0

Overall... i cant complain. I mean it is beneficial, rewarding and i can use it for business or personal

Pros

Im able ro receive money from family and friends easily. I also play games that im now able to safely have the cash sent to me.

Cons

There isnt much i dont like.. i guess maybe that i havent got a card for it. Or maybe it doesnt allow you to have a card.

Review Source

SR

Sugiti R.  
Pharmacist  
Pharmaceuticals  
Used the software for: Less than 6 months

### "Ease of Paypal"

March 14, 2025

5.0

It has been a great experience and would recommend businesses to have this as an option.

Pros

PayPal has been a great app that we use on a regular. It is well know and credible and customers love having access to it.

Cons

There are no cons with the app. There are spams that people receive which is the only down side.

Review Source

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