# Page 47 | PayPal Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 47 - Is PayPal the right Payment Processing solution for you? Explore 26424 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/207944/PayPal/reviews

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PayPal

4.6 (26424)

[View alternatives](https://www.capterra.com/p/207944/PayPal/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 47 - Reviews of PayPal

## Showing most helpful reviews

Showing 1151-1175 of 26424 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

GD

Gino D.  
Sales Coordinator  
Packaging and Containers  
Used the software for: 1-2 years

### "Excellent payment method option"

February 7, 2025

5.0

Overall, it’s a useful tool for sending and receiving money, but it has its drawbacks. But its 100% safe and secured. There is a strict compliance on logging in the account so hacking your PayPal is low chance unless you are careless.

Pros

I have been using the Paypal for years and I can say this app is very useful. As I am working on a freelance before mostly I earn dollars from different flatforms and paypal is my bestfriend in payout method. I can say this app is very flexible and gives you different options on cashing out your earnings. You can transfer it to your bank account or pay a bills.

Cons

I experienced before some transferred money to a bank take several days before I received it. And conversion rate sometimes is high.

Review Source

ZKM

Zuen Kay M.  
HR  
Real Estate  
Used the software for: 1-2 years

### "Paypal Review "

March 10, 2025

3.0

I would say 7/10 at most because i had bad experience with customer service

Pros

It was really easy to use and user-friendly

Cons

Sometimes it holds my money for 20 days and reaching customer service is horrible

Review Source

SW

Stephanie W.  
Kids Director  
Religious Institutions  
Used the software for: 2+ years

### "PayPal Review"

March 7, 2025

5.0

I enjoy using PayPal as my payment method on retail websites almost all of the time when PayPal is accepted.

Pros

I like the ability to use PayPal as my payment method on multiple retail websites. The ease of saved payment methods makes it likely for me to choose this payment on websites. I also value the additional protection that Paypal uses when storing and using financial information.

Cons

I don't like the difficulty of receiving a refund from another retailer when I used PayPal as my payment method.

Review Source

MP

Michael P.  
Sales Person  
Automotive  
Used the software for: 2+ years

### "The product everyone uses and doesn't even realize they are using it.\`"

April 14, 2025

5.0

It does the required job with ease and makes purchasing online across many platforms a breeze.

Pros

Very Easy to use and pay people, not a lot of setup required. The product has been secure for me for many years!

Cons

The app UI was a little bit clunky, but I was able to navigate it. I thought it seemed a little outdated.

Review Source

JF

Jeremy F.  
Associate Broker  
Real Estate  
Used the software for: 1-2 years

### "PayPal's growing interest in the World"

June 8, 2025

5.0

PayPal is a great service to use as an individual or business entity. The ease and friendly interface make it a snap to use.

Pros

I like the ability to pay for purchases online from funds that I have collected from others through PayPal. Easy come, easy go.

Cons

I wish PayPal had a higher return rate with deposited funds. Possibly a connected funds account to my bank as well.

Review Source

KT

Kelly T.  
Director  
Child Day Care Services  
Used the software for: 2+ years

### "PayPal review "

April 22, 2025

5.0

Works well for me and is a secure system of payment rather than use my debit card.

Pros

I appreciate the Ability to cancel auto payments on things that I don’t remember signing up for.

Cons

I don’t like that I Can’t cancel all payments. Not everyone accepts PayPal.

Review Source

AJ

Ariadne J.  
Hearing Care Professional  
Retail  
Used the software for: 2+ years

### "Lifetime PayPal user"

February 3, 2025

5.0

I have used PayPal for years and enjoy it. I use it to send money and receive money. I also like the security features and how protected it is.

Pros

I like how easy it is to receive and send money. It's also very easy to transfer it to another account if I need to.

Cons

Sometimes PayPal doesn't allow me to transfer to certain accounts because they aren't supported so I think PayPal should support more bank accounts/companies.

Review Source

LJ

Latesheca J.  
Owner  
E-Learning  
Used the software for: 1-2 years

### "Paypal Review "

June 27, 2025

5.0

My overall experience with PayPal has been mostly positive. It's a convenient and secure platform for sending money.

Pros

It was very easy to process the invoice and the payment protection for customers which provide reassurance.

Cons

Customer service can also be hit-or-miss but I continue to use PayPal regularly because of its widespread acceptance and ease of use.

Review Source

KT

Kaosha T.  
ROI SPECIALIST  
Hospital & Health Care  
Used the software for: 2+ years

### "Handy app to have "

May 7, 2025

5.0

My experience has been great with PayPal. There are just a couple things they can do to tweak the app. Maybe lower the fees for transactions.

Pros

Being able to have mobile accessibility. How easy it is to complete a transaction.

Cons

I believe that the fees are a bit high. As well as the account holds and limitations.

Review Source

EA

EZZALDEEN A.  
Program and account  
Accounting  
Used the software for: 2+ years

### "One of the best and most beautiful ways is PayPal, as it provides many excellent services"

October 28, 2024

5.0

My experience with PayPal is considered a wonderful experience, as PayPal made it very easy for me to send and receive transfers in a highly professional and easy-to-use manner.

Pros

Paypal is considered one of the most secure methods for users, as it is universal and easier to send and receive transfers. The user interfaces are also very easy and there is ease in transferring to other applications.

Cons

It should be easier for users to verify their accounts

Review Source

SM

Stacey M.  
Senior Program Manager  
Child Day Care Services  
Used the software for: 2+ years

### "Simple and Secure"

March 5, 2025

5.0

PayPal is easy to use, intuitive, and simple to check-out or withdraw a balance.

Pros

I have been using paypal for decades now and it has always been simple and secure.

Cons

My only complaint is that there are often paypal scams, but they do try to cut them down!

Review Source

MW

Margaret W.  
clerk  
Child Day Care Services  
Used the software for: 1-2 years

### "Consistent and Reliable Money "

March 14, 2025

5.0

Overall positive. No data breaches or lost money.

Pros

It is the most commonly used money transfer app with peers and companies

Cons

I do not like that it takes several days to receive money.

Review Source

NA

Ngozi A.  
AG Director Arts and Craft Department  
Arts and Crafts  
Used the software for: 2+ years

### "Reliable Payment Gateway: PayPal"

October 9, 2024

4.0

Pros

PayPal is the most widely used payment gateway tool so far. I like that it integrates with bank and credit cards. Another great aspect is what it allows users to pay even without accounts via buttons and invoices.

Cons

My account was once limited for a month but later they reinstated. K have requested for a limit upgrade hope they will increase my receiving limit.

Review Source

CC

CHARALAMPOS C.  
Sales Director  
Cosmetics  
Used the software for: 1-2 years

### "Comments about PayPal "

November 15, 2024

5.0

One very reliable platform who provides to users all the necessary tools for easy and safe payments

Pros

The safety which provides the platform of PayPal gives to all users a truly reliable alternative about many kind of regular payments. And of course also the speed of the transactions

Cons

Few times the procedure of the identification is a little bit complicated

Review Source

MK

Manjot K.  
Credit Counsellor  
Retail  
Used the software for: 6-12 months

### "Easy way to pay online"

May 21, 2025

5.0

Overall, PayPal has worked well for me. It’s been easy to use for shopping, sending money to friends, and even small business stu

Pros

I like that PayPal is easy to use and feels safe. I don’t have to share my bank details every time I buy something online.

Cons

Getting help from customer service can take time as Paypal sometimes freezes the account without giving warning if there is any unusual activity

Review Source

HV

Himanshu V.  
Senior Software Developer  
Information Technology and Services  
Used the software for: Less than 6 months

### "A Widely Used Payment Gateway "

February 7, 2025

4.0

My experience with PayPal was nice. I have implemented it for one of my project as per client requirement. It was smooth experience to implement it in the project.

Pros

Globally recognised. Well-documented REST API with SDKs.

Cons

Higher transaction fees compared to alternatives.

Switched from

[Stripe](https://www.capterra.com/p/123889/Stripe/)

Because my client asked me to use paypal as it is globally recognised.

Review Source

LS

Laila S.  
Payment Solutions Advisor  
Banking  
Used the software for: 2+ years

### "Mediocre - Improvements Needed!"

February 1, 2025

4.0

It’s ok but I have used it less now as it doesn’t give much benefits to Canadians and interest is high

Pros

Long time customer. They have been able to resolve issues with items that have not been delivered and for sellers who don’t respond

Cons

Features and benefits available in USA are not available to Canadians such as pay in 4 or advance cash.

Review Source

JB

Jeffrey B.  
Owner  
Consumer Goods  
Used the software for: 2+ years

### "Paypal fan"

November 17, 2024

5.0

Great great and so great there a pretty solid people

Pros

Mostly everything not sure there's something I dislike yet great job paypal

Cons

Uhhhhh nothing yet and hope to keep it that way.there is a customer service incident when I never heard back from them but I ain't to concerned with it.

Review Source

AG

Ashley G.  
Coordinator  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Great business platform"

February 26, 2025

5.0

Pros

Invoicing is very simple and easy to create presets to send out quick invoices.

Cons

The fees feel a bit high compared to some other platforms. It can be a deterrent for sure.

Review Source

lB

latoya B.  
founder  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Trusted in the industry"

January 11, 2025

5.0

i use pay pal to pay for goods and as a form of payment for my own products.

Pros

You can pay everything from pay pal, get approved for loans, and seemingly manage a line of credit and your business

Cons

i dont like how they charge you if it's a business, vs a friend or family member to send money

Review Source

KS

Kenya S.  
Program Manager  
Hospital & Health Care  
Used the software for: 2+ years

### "Reliable For Transactions"

April 7, 2025

5.0

My overall experience with PayPal is decent. I am satisfied.

Pros

What I like most about PayPal is the feature to send money worldwide and make purchases securely. It gives me an alternative when I don’t have my debit card and allows me to make purchases easily.

Cons

What I like least about PayPal is the marketing emails and pop ups in app. The app home page is very busy and slightly distracting

Review Source

Rinaldo M.  
Programmatore di PC - Sistemista di rete  
Computer Software  
Used the software for: 2+ years

### "PayPal essenziale per inviare e ricevere denaro "

September 23, 2024

5.0

La mia esperienza complessiva con PayPal è totalmente positiva, L'app è ben fatta, una sicurezza a livello di accesso senza rivali, ogni accesso viene richiesto un SMS sul numero registrato sull'account, veramente offrono un servizio di invio e ricezione del denaro senza alcun problema OTTIMO!

Pros

Uso PayPal da anni è sono molto soddisfatto, la cosa che mi è piaciuta di più è che posso pagare in quasi la maggior parte dei siti web di e-commerce in tutti tranquillità, avendo garanzie nel caso ci fossero problemi relativi con il venditore, l'assistenza clienti è ottima rispondono in tempi brevi sempre gentili e competenti. Inviare denaro ad amici e parenti è semplicissimo basta inserire l'email è l'importo in pochi secondi arriva il pagamento al destinatario. Ha molte funzionalità, da anche la possibilità al cliente in caso di controversie con un venditore la possibilità di aprire un reclamo in totale autonomia in caso non si riescono a prendere accordi.

Cons

La cosa che mi è piaciuta di meno di PayPal, che per attivare la funziona paga in 3 rate risulta quasi impossibile, quindi un cliente abituale deve effettuare un pagamento per le istituzioni è costretto a pagare con PayPal l'intera somma senza dare la possibilità di pagamento in 3 rate da risolvere!!!

Review Source

GC

Gustavo C.  
Âncora  
Primary/Secondary Education  
Used the software for: 2+ years

### "Uma boa experiência alem do aplicativo ser leve."

December 29, 2024

5.0

Uma boa experiência, gosto da forma como o aplicativo funciona

Pros

Facil acesso, a segurança do aplicativo, de como a transferência e feita de forma rápida, o aplicativo ser leve e ter resposta rapida

Cons

Um pouco limitante por nao ter transferência externa para contas fora do paypal.

Review Source

TB

Tiaria B.  
CEO  
Online Media  
Used the software for: 2+ years

### "Paypal ease of use"

February 18, 2025

4.0

Paypal has been a very easy to use software especially for my business. Making invoices within is extremely helpful. Collecting payments and sending invoices is a breeze.

Pros

What I like most about Paypal is the convenience with disputes and payment processing.

Cons

The thing I liked least is time it takes to deposit funds that my business made.

Review Source

NI

NGENO I.  
Customer Processor  
Consumer Services  
Used the software for: I used a free trial

### "PayPal Processing "

June 17, 2025

5.0

It is effective, efficient and convenient. The loads and the processes are quite faster and convenient

Pros

It is effective fast and easy to use platform. It processing is timely and there are no delays in payment

Cons

It seems all is well with the product and I couldn't see anything minor in the whole process. The whole process is seamless and easy to use

Review Source

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