# Page 48 | PayPal Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 48 - Is PayPal the right Payment Processing solution for you? Explore 26424 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/207944/PayPal/reviews

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PayPal

4.6 (26424)

[View alternatives](https://www.capterra.com/p/207944/PayPal/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 48 - Reviews of PayPal

## Showing most helpful reviews

Showing 1176-1200 of 26424 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

AR

Andrew R.  
Accounts Receivable  
Wholesale  
Used the software for: 6-12 months

### "REASONS I LOVE PAYPAL!!!"

January 4, 2025

5.0

My overall experience was great. I have used Paypal for business needs such as invoicing clients to receive easy payment directly to my account. They also have a tool to create fundraisers in a matter of seconds. Great customer service, great app/software from start to finish. I highly recommend Paypal.

Pros

Ease of use. Paypals easy to navigate platform, and I like how easy it is to invoice a client and keep records in an orderly fashion.

Cons

I have had no issues with Paypal. I cannot give them any negative feedback. I've been happy using them and customer service was also great.

Review Source

SW

Steve W.  
Web Design  
Food & Beverages  
Used the software for: 2+ years

### "Increase sales"

February 16, 2025

5.0

very stable and no intervention normally required

Pros

Makes customer more likely to go though with purchase with less clicks than other payment methods , Easy website integration

Cons

Fees are on par with other options in the market

Review Source

GL

Gawie L.  
Operations Manager  
Packaging and Containers  
Used the software for: 1-2 years

### "Greatest payment processor"

January 9, 2025

5.0

Pros

PayPal is the most used and best of best payment processor.

Cons

What I like least is the time consumed in setup.

Review Source

EK

Ernest K.  
Software monitoring  
Accounting  
Used the software for: 2+ years

### "Key Benefits of PayPal."

January 10, 2025

4.0

PayPal is frequently regarded as a practical and safe option for handling international transactions, money transfers, and online payments. Its robust security features, ease of use, and compatibility with multiple online platforms are valued by users. Nevertheless, some users might run into problems like exorbitant fees, account holds, or customer support problems, which could lower their level of satisfaction overall. Many people consider PayPal to be a dependable and necessary tool for handling online financial transactions in spite of these reservations.

Pros

Easy to use for online transactions and sending/receiving money.

Cons

High fees for certain transactions, especially international transfers.

Review Source

mohamed K.  
electrical and Instruments Engineer  
Maritime  
Used the software for: 2+ years

### "Convenient and Reliable, But Fees Can Add Up"

September 16, 2024

5.0

My overall experience with PayPal has been positive. It’s a reliable and widely accepted platform for online payments, though occasional fees and account holds can be a drawback for frequent users.

Pros

I like PayPal’s convenience and wide acceptance. It offers secure transactions, quick payments, and seamless integration with many online stores, making it easy to manage finances globally.

Cons

PayPal’s fees for certain transactions can be high, especially for international transfers. Additionally, account holds or disputes can be frustrating and take time to resolve.

Alternatives considered

[Payoneer](https://www.capterra.com/p/187086/Payoneer/)

Reason for choosing PayPal

I chose PayPal over Payoneer for its broader acceptance and ease of use. PayPal’s user-friendly interface, extensive integration with online merchants, and strong fraud protection features make it a more convenient choice for everyday transactions.

Review Source

AF

Aleksandra F.  
Photographer  
Photography  
Used the software for: 1-2 years

### "Paypal is the app to have "

February 20, 2025

5.0

Easy and simple I use it all the time for my business and I wouldn't go anywhere else

Pros

Amazing and easy app to use. Making bussiness payments and day to day banking

Cons

Just like any app you need to get used to it.

Review Source

AH

Anders H.  
Owner  
Marketing and Advertising  
Used the software for: 2+ years

### "An option that could be better"

February 7, 2025

4.0

Good, but if you don't frequently use it for payments or invoicing, they may hold your funds.

Pros

Ease of use and ability to invoice clients quickly

Cons

Issues with funds being held up or otherwise delayed with little explanation.

Review Source

GR

Gaëtan R.  
Chargé des admissions  
Higher Education  
Used the software for: 2+ years

### "Paypal avis"

March 1, 2025

5.0

Pros

Je suis très satisfait de ce logiciel pour procéder à des payements en ligne

Cons

Je n'ai pas rencontré d'inconvénients avec ce logiciel

Review Source

JK

Jennifer K.  
Marketing Manager  
Automotive  
Used the software for: 2+ years

### "PayPal is user friendly"

March 31, 2025

5.0

Pros

Very easy to use. I like that as a business, we can use it on our end for customers to make a transaction online and they know that it is secured. As a user of PayPal, it is a company I trust. It is very easy to just sign in and complete a payment without needing to get my credit card and enter it in.

Cons

I haven't came across anything that I don't like.

Review Source

SJ

Subash J.  
Data scientist  
Hospital & Health Care  
Used the software for: 1-2 years

### "Long time usage"

January 11, 2025

5.0

Pros

Simple and elegant. Very easy to use for my freelancing journey.

Cons

Nothing as of now. It does it's working on a elegant way.

Review Source

IF

Iker F.  
AI Specialist  
Computer Software  
Used the software for: 2+ years

### "Paga y recibe de forma fácil, sencilla y accesible"

February 21, 2025

5.0

Siempre efectiva y funciona tal y como debería

Pros

Rapidez, facilidad para el usuario, no demasiada burocracia

Cons

Aplican un tipo de cambio un tanto caro para el usuario

Review Source

TA

Ty A.  
Founder  
Internet  
Used the software for: 2+ years

### "Excellent Ease of Use But Security A Concern"

November 16, 2024

4.0

While PayPal offers convenience for online transactions, the security breach I experienced significantly impacted my trust in the platform. The lack of immediate resolution from PayPal, tarnished my overall experience. It's crucial for PayPal to strengthen its security measures to protect user accounts and to provide better customer support.

Pros

I like PayPal's ease of use. It's interface is user-friendly and its efficient at sending money to friends and family.I also like that it is widely accepted my online merchants so its easy to pay for things while online shopping.

Cons

I have security concerns with PayPal. I experienced a security breach where my account was compromised and there were unauthorized transactions on my account.

Review Source

SG

Sally G.  
Auditor  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Great billing app"

March 28, 2025

5.0

I've used PayPal for many years and I really like it, specially because I feel secure when I have to make a payment on a new website.

Pros

It's user friendly and I can use it anywhere in the world.

Cons

The exchange rate for my currency is a little over the real price.

Review Source

GG

Geraldine G.  
Gamer  
Computer Games  
Used the software for: 2+ years

### "Average to good"

January 26, 2025

4.0

Not bad at all. In fact it needs renewal.

Pros

Easily to maneuver. Has easy help virtual assistant

Cons

Cannot transfer visa gift to PayPalbank account

Review Source

VR

Verified Reviewer  
Owner  
Consumer Services  
Used the software for: 2+ years

### "Great mobile app!"

November 29, 2024

5.0

Overall my experience has been pleasant. Its easy to use, easy to load, and easy to stop any reoccurring payments.

Pros

Ease of use and you can earn cash back when using ur card

Cons

The check cashing option is not great. I have yried several times to deposit a check and it has rejected it every time.

Review Source

AF

Andrew F.  
CEO  
Real Estate  
Used the software for: Less than 6 months

### "room for improvement"

March 18, 2025

3.0

passable. worked if the recipient also had paypal, failed miserably if they didn't.

Pros

easy to pay contractors in multiple countries and currencies

Cons

if they don't have a paypal account already, their funds can be frozen for 6 months and there's no way to get them back to the sender to attempt to send via a different method

Switched from

[WISE](https://www.capterra.com/p/77719/WISE/)

needed to make a payment in a currency that Wise couldn't handle

Review Source

BM

Banele M.  
Sales Development Representative  
Telecommunications  
Used the software for: 2+ years

### "Convenient and Secure"

January 18, 2025

4.0

Good and speedy in transactions best platform so far

Pros

You easily get a pay online and anywhere

Cons

It's sad because of poor customer service and fees

Review Source

LS

Ledio S.  
Waiter  
Restaurants  
Used the software for: 2+ years

### "Best software to make payments"

January 12, 2025

5.0

Really good experience and happy yo use it

Pros

Paypal is the best app to send and recive money and make payments online , really safe

Cons

You cant have two accounts with the same email

Review Source

JP

Joy P.  
Office Manager  
Events Services  
Used the software for: 1-2 years

### "Easy and Convenient"

March 14, 2025

4.0

Overall I find using paypal straightforward and a convenient way to make and receive payments

Pros

Privacy and security of transactions. Easy to use.

Cons

Can be a little slow and searching for items can be a bit confusing

Review Source

NB

Neil B.  
CEO  
Wholesale  
Used the software for: 1-2 years

### "Secure and safe"

January 16, 2025

5.0

I had great expericence with Paypal and quick response

Pros

Secure and safe payment method, where you can use at your disposable.

Cons

You have to have a working device at all times.

Review Source

mH

mark H.  
Director  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Oddly buggy reporting for a big platform."

February 23, 2025

4.0

Used for business. Customers enjoy the fast checkout. Reporting often buggy with graphs of sales rarely working correctly.

Pros

Easy payment method favoured by customers.

Cons

Buggy reporting and sometimes slow refunds.

Review Source

GW

Guy W.  
Principal  
Insurance  
Used the software for: 1-2 years

### "Paypal Review"

February 15, 2025

4.0

It is a good platform and easy to use to pay for things and get money paid in.

Pros

Is easy to use can login and has all of my accounts very accessable

Cons

Loan terms were like factoring money where the payment came out weekly, very undesirable

Review Source

KL

Karen L.  
Director, BI  
Financial Services  
Used the software for: 2+ years

### "Versatile way to send and receive money"

February 5, 2025

5.0

Easy and good both online from Laptop and via App on my phone.

Pros

Easy to use and set up automatic payments to come off my credit card. I also like that I can receive payments from others. There is a fee for this, but it makes life easier if you are selling something and the person wants to use a credit card to pay for it. They can do it through PayPal.

Cons

The fees to receive money from others, but I guess that's how they make their money. They are competitive with the vendor fees for most major credit card companies.

Review Source

MC

Maria C.  
teacher  
E-Learning  
Used the software for: 2+ years

### "Reliable transactions"

February 3, 2026

4.0

I can complete transactions quickly without too many unnecessary steps. I’m satisfied with its reliability and how well it works across devices.

Pros

Very practical and efficient for doing online payments, especially internationally. Practical for online subscription in my case.

Cons

There is nothing that I do not like. It could be more user friendly for quick payment and easy access with face recognition or fingerprint.

Review Source

RC

Rebeca C.  
Front Desk Representative  
Hospital & Health Care  
Used the software for: Less than 6 months

### "Acessible and reliable"

June 30, 2025

4.0

PayPal is accepted on millions of websites and platforms worldwide, making the app accessible and reliable in my opinion.

Pros

What I like the most is the fact the card or bank account details are not shared with the seller. PayPal also allows international transactions with automatic currency conversion, which is a plus.

Cons

Depending on the case, the exchange rates applied when converting currencies is too high. In Brazil, customer support seems kinda unattainable; it can be difficult to access.

Review Source

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