# Page 7 | PayPal Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 7 - Is PayPal the right Payment Processing solution for you? Explore 26448 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/207944/PayPal/reviews --- PayPal 4.6 (26448) [View alternatives](https://www.capterra.com/p/207944/PayPal/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 7 - Reviews of PayPal ## Showing most helpful reviews Showing 151-175 of 26448 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Xaiver A. Creator Broadcast Media Used the software for: 2+ years ### "The Honest PayPal Review " April 1, 2026 5.0 My experience with PayPal has been nothing but positive! It's my trusted online money confidant, helping me navigate my day-to-day. Pros The ease of access to PayPal is top-notch, with a premium interface that is easy to navigate. It also has a premium level of protection. Cons I don't like some of the fees for rapidly withdrawing money. I wish there were more colorways and designs for the PayPal debit card as well. Review Source ZF Zachary F. Staff Accountant Philanthropy Used the software for: 6-12 months ### "Payments are a Breeze with PayPal" March 19, 2026 5.0 Overall, our experience with PayPal for our non-profit business has been excellent. Easy to use, our doners love it, and we get our money the next day when we transfer. Pros Using PayPal for our non-profit is so easy. Not only do our donors love that it is safe and secure, but we get notifications when donors make a payment so we don't miss a payment. In addition, the reporting features make it very easy to find certain transactions. Cons Overall, there is not much to not like about PayPal. However, I wish that when sending money to our bank there was an option to checkbox each transaction to create a total to transfer. Currently, you have to do the math manually and type in the amount to transfer. Review Source VR Verified Reviewer Owner Fabricator Automotive Used the software for: 2+ years ### "Reliable Pay tool " April 16, 2026 5.0 Overall, I use paypal regularly and have for many many years. It has covered me in more ways than I can explain. Pros Paypal is one of the best financial tools I have ever used. With the support of PayPal Credit, PayPal Pay Later, their expense management integrations, invoicing capabilities, pay capabilities, and it's overall ease of use...I can't complain! Cons The link to their credit service is painfully slow sometimes, but always pulls through eventually. Sometimes there are long delays after making a payment. Review Source EJ Ethan J. Auditor Accounting Used the software for: 2+ years ### "PayPal - Well known and versatile" March 6, 2026 5.0 Overall my experience with PayPal has been very positive using the system for both payments and receiving money. It is easy to use and universally known. Pros PayPal is a versatile payment method being accepted all across the world. The ability to send and recieve money securely is essential for day to day transactions. Cons My least favourite part is the potential issue with fraudulent claims using the friends and family payment method. Allowing for people to fabricate why they are paying others. Review Source KH Kevin H. Controller Accounting Used the software for: 2+ years ### "Great Easy to Use Processing" August 11, 2025 4.0 Overall my experience with PayPal was positive as it was easy to use and provided the recurring charges options for our monthly customers. Pros What I liked most about PayPal was the recurring charging process. This allowed for billing each month to our customers. Cons What I liked least about PayPal was that it did not integrate with our accounting software and the information had to be manually entered. Switched from [Paysafe](https://www.capterra.com/p/128002/Paysafe/) Paypal offered more reporting and better reliability. Review Source FU Fidelis U. Sales Manager Hospitality Used the software for: 2+ years ### "Remarkable Payment Gateway of All Times" July 21, 2025 4.0 Sending and receiving payments online within minutes is what I relish a lot with PayPal on my end when offering hospitality services. Pros PayPal is one of the safest payment gateways that I have ever used. I like how PayPal protect sellers and thus I do nor have to worry when offering products and services to my clients. Cons Even though my personal account has a withdrawal limit $250 which is too low, the company PP account has over $58K limit and that would be of the issues but it is not. Review Source kK karanja K. Managing Partner Law Practice Used the software for: 2+ years ### "PayPal Modernising Online Payment Solutions " July 18, 2025 5.0 In the past it was easy to get hacked and funds stolen from you account but with PayPal i feel safe and secure because they detect unnecessary activities during transactions and this makes me safe. Pros I use PayPal as my POS and i like how easy it is to use PayPal. It is safe for my customers to pay for goods using PayPal because transaction are encrypted using end-to-end encryption. Cons PayPal is the future of modern transactions and i firmly can say they are pretty good and don't have cons. Review Source JAR Jose A R. Engineer Information Technology and Services Used the software for: 2+ years ### "Highly recommended online payment solution" January 9, 2026 5.0 Having a free PayPal account is essential for making secure and fast payments as a user. As a payment gateway for online store owners, they should improve their service fees. Pros It's quite easy to use. As a user, it allows you to have a centralized wallet with different payment methods that you can use on any website that integrates with PayPal. You can also maintain a balance in your PayPal account by topping it up, receiving payments from other users, and then transferring that balance wherever you want or reusing it for payments. PayPal's buyer protection is also very good, and they even allow you to split payments. Online store owners can also quickly integrate the PayPal payment gateway. Cons The payment gateway for online store owners has rather high fees compared to other gateways. The times I've contacted support, they haven't been very quick to respond either. Alternatives considered [Klarna](https://www.capterra.com/p/230509/Klarna/)[Stripe](https://www.capterra.com/p/123889/Stripe/) Reason for choosing PayPal I haven't ruled out the other alternatives; I'm using them in parallel Review Source VR Verified Reviewer Project Manager Music Used the software for: 1-2 years ### "Fast & Secure Payments with a Few Trade Offs" December 16, 2025 3.0 Overall, PayPal is a solid, widely accepted payment option that offers fast and secure transactions. Despite some drawbacks like higher fees and delays, it provides pretty good value. Pros I like PayPal for its easy integration with most shopping sites. It’s free to use, efficient, and just as fast as Apple Pay. Cons PayPal can have high fees and unfavorable exchange rates, and I’ve encountered account holds or freezes that were unnecessary. Review Source Hannah K. Vice President Marketing and Advertising Used the software for: 2+ years ### "A Virtual Wallet that Actually Protects You" December 19, 2025 5.0 Pros Easily the best virtual wallet in Canada. Amazing consumer protection and is available on most online stores to use as payment option. Cons The currency exchange rates are not exactly the best. To be honest, there is not much else to criticize about the product. Review Source JS Jochen S. Konstrukteur Mechanical or Industrial Engineering Used the software for: 2+ years ### "Irreführende Werbung mit Käuferschutz " November 22, 2025 1.0 Ich habe bis dato PayPal regelmäßig genutzt. Nach mehreren Problemen mit dem Käuferschutz kann ich sagen, nie wieder. Pros Nichts mehr. Dieses Unternehmen macht irreführende Werbung mit Käuferschutz. Dieser Käuferschutz ist aber abhängig, wie PayPal den Fall einstuft. Man kann Glück oder Pech haben. Ich empfehle PayPal nicht. Ich werde in Zukunft ausschließlich nur noch meine Kreditkarte benutzen. Da hat man auch einen Schutz. Cons Bei einer Problemmeldung gibt es nur 5 Auswahl Möglichkeiten. Passt es nicht, hat man Pech gehabt. Kundenservice hilft nicht bei Problemlösung Switched from [PayPal Commerce Platform](https://www.capterra.com/p/179252/PayPal-Checkout/) Irreführende Werbung mit Käuferschutz.Transaktionen sehr unübersichtlich, nicht nachvollziehbar. Review Source Neil R. Trustee Non-Profit Organization Management Used the software for: 2+ years ### "Great payment system" January 7, 2026 5.0 Great way to avoid giving out card details to all websites and keeping most ecommerce payments in one place Pros Extremely effective as payment system linking to ecommerce websites but also providing very flexible reporting / analysis Cons Not available on all ecommerce sites so I still have to give my card details directly to a lot of suppliers Alternatives considered [SumUp](https://www.capterra.com/p/170673/SumUp-Air/)[Squarespace](https://www.capterra.com/p/143461/Squarespace/) Reason for choosing PayPal Better pricing and more flexible use cases Review Source Catherine P. Owner Arts and Crafts Used the software for: 2+ years ### "PayPal has been in the market for longer than a lot of these other payment apps and it's not going anywhere. " December 17, 2025 5.0 I've been using PayPal for over 15 years now and it is still one of my core payment apps that I use for my personal banking, business accounts, and savings. Pros I like how user friendly PayPal is and that I am able to use basically any of my other payment platforms seamlessly with it. Cons I don't really like that the debit card charges a monthly fee in order to use it regardless if there is money in the account or not. Review Source VR Verified Reviewer Data Annotator Information Technology and Services Used the software for: 2+ years ### "Good and convenient online wallet platform" February 4, 2026 5.0 Overall good and recommend. If you don't mind the processing time between transfers and taking a bit of transaction fees. Pros I have been using PayPal for years and its always been a convenient way to have secure transaction between businesses. From purchasing, sending money and earning money have all have been convenient thanks to being accessible in most businesses and transactions. Cons Transaction fees on sending money can be high depends on who you sending to. These include sending money to families or service purchases to businesses. Also payroll earnings and transferring funds to bank takes some time. Review Source eT eldho T. battery test tecnication Electrical/Electronic Manufacturing Used the software for: 1-2 years ### "excellent application" April 13, 2026 5.0 It’s almost universal. Whether you’re shopping on a niche hobby site or a major retailer, the "Checkout with PayPal" button saves you from digging out your credit card. Pros The materials used and how well the item holds up over time.How effectively the product fulfills its intended purpose compared to its advertising.How intuitive and aesthetically pleasing the product is for its target audience.Recurring themes in customer feedback, including common praises or complaints Cons PayPal is notorious for freezing accounts or placing holds on funds without prior warning.Funds can be held for up to 180 days if a "permanent limitation" is placed, which can be devastating for small business cash flow Review Source Steven M. system technique Management Consulting Used the software for: 2+ years ### "The safest and most reliable." July 17, 2025 5.0 It's very easy to use and can be used from anywhere in the world. This means no business is lost due to payment issues, because I can receive payments safely anywhere with PayPal. Pros PayPal has proven to me for years to be a very secure platform. I've been able to fully trust it when it comes to receiving or sending money anywhere in the world. Its low fees make sending or receiving money from anywhere in the world a simple process. I've never been scammed because PayPal's policies are very secure, and when there's any suspicion of theft, the system responds immediately, avoiding frustration. Cons PayPal has never let me down. I've always felt it's a safe place to keep my money, and its system has worked perfectly. Review Source FL Fabio L. Avvocato Legal Services Used the software for: 2+ years ### "Paypal è attualmente il miglior sistema per ricevere o inviare pagamenti anche per la fatturazione" June 25, 2025 5.0 Ottima, potete richiedere pagamenti a chi lo utilizza e fare riferimento alla fattura d'acquisto e al bene servizio venduto. Pros Credo che Paypal sia una delle piattaforme più diffuse quanto sicure al giorno d'oggi. Dopo aver esplorato tutte le funzionalità del software, chiunque riesca ad accedervi, dopo aver attivato il doppio sistema in fase di pagamento, deve avere necessariamente il numero di cellulare a portata di mano dove riceverà il proprio sms per procedere al pagamento. Da ultimo la funzione paga in tre rate e senza interessi e di certo una soluzione complementare che soddisfa le esigenze di chiunque ne voglia profittare. Si possono utilizzare raccolte fonde e richiedere pagamenti per cui poi poter emettere anche fatturazioni ovviamente. Un ottimo sistema, sicuro soprattutto. Cons Ma di svantaggi ve ne sono poco e niente e, in più, dispone anche di un app dedicata. C'è poco è niente di cui lamentarsi su uno dei metodi di pagamento più scuri al mondo, attivando il sistema della doppia identificazione anche in fase di pagamento. Review Source VR Verified Reviewer Owner Arts and Crafts Used the software for: 2+ years ### "How I feel about paypal" April 18, 2026 5.0 My “overall experience” with PayPal is best described as convenient but occasionally frustrating. On the positive side, it’s very easy to use. Paying online, sending money, and linking accounts is straightforward, and it’s accepted almost everywhere. The added layer of buyer protection also makes transactions feel safer, especially when shopping from unfamiliar sellers. Pros My “experience” with PayPal isn’t personal, but I can give you a clear, balanced picture based on how it’s widely used and reviewed. Overall, PayPal is considered convenient and reliable for everyday transactions. Cons The biggest downsides people report with PayPal usually come down to control and cost. One of the most frustrating issues is account limitations or freezes. PayPal’s automated systems can flag activity as “suspicious,” and when that happens, access to funds can be restricted—sometimes for days or longer—while they review things. That lack of immediate control over your own money is a common complaint. Review Source Barry F. Sole Proprietor Consumer Services Used the software for: 2+ years ### "Minor drawbacks, big payout!" August 13, 2025 5.0 PayPal earns its 5 because it’s reliable, widely accepted, and simple to use whether buying online securely or (thankfully, these days) transferring money P2P. The small drawbacks are worth living with for the convenience and reach it brings to the table. Pros PayPal has been one of those tools that just works. It’s quick to set up, easy to send and receive payments, and the trust factor is vital. The ability to connect PayPal to storefronts, or freelance opportunities, and even simple donation buttons makes it a versatile part of a small business toolkit. The paypal.me URL's are choice. Cons The fees can sting if you’re running small transactions, and dispute resolution can feel skewed toward the buyer’s side. The mobile app works fine for basics, but the complicated menu system makes the app impossible for complicated money management. PayPal has been around long enough to have solid systems in place for security and fraud prevention, which helps offset those frustrations Review Source James H. Senior Project Coordinator Retail Used the software for: 1-2 years ### "Outstanding application for both local and international payments " December 4, 2025 5.0 Paypal is fast, secure and reliable for both local and international payments. I can easily send money to my friends and relatives from any country. The customer support resolves transaction disputes effectively. Pros It is easy yo download and set up an account with mobile or desktop devices. Paypal enhances efficient transactions by allowing cross boarder payment services. The transaction fee is relatively lower as compared to other platforms. Cons They initiate account restrictions after receiving large amount of payments which can take more than 180 days before they resolve. Review Source Jose C. Director de Proyecto Import and Export Used the software for: 2+ years ### "PayPal una solución financiera sin fronteras." January 11, 2026 5.0 Lo utilizo frecuentemente tanto para enviar como para recibir dinero. Vinculo mi cuenta con un banco local para poder retirar dinero. Me gusta mucho el servicio, aunque la atención al cliente podría mejorar. Pros La velocidad de procesamiento de pagos, la facultad de poder solicitar reembolsos, la integración con bancos y tarjetas de varios países. Cons Comisiones altas en algunas transferencias, pocas herramientas como tarjetas y poder retirar dinero directamente de un ATM en algunos países, facilidades de pago directo mediante la cartera digital. Review Source Ilysse R. Project Manager Executive Office Used the software for: 2+ years ### "Preferred Payment Processor" February 11, 2026 5.0 Our overall experience with PayPal is positive and it is the preferred payment processor for most of our clients. Pros PayPal is great for invoicing, connecting to WooCommerce and Shopify, and tracking transactions for my business Cons Sometimes there are challenges with PayPal and fraud protection. Purchases that are definitely fraud are not always being flagged. Review Source CH Charlie H. Footballer Sports Used the software for: 2+ years ### "My awesome experience on PayPal" January 29, 2026 5.0 What an excellent experience! PayPal has been my favorite software for receiving and sending payments across the globe. It is very good in billing and invoicing. Their customer support team is so incredible and they are very easy to reach out to. I really like the availability of multi-currency. One of the issues about PayPal is the high transaction fees with poor conversion rates in some currencies. Pros \- PayPal is very good in invoicing - It is very efficient in expense management - I like as it is very easy to use - PayPal has a wonderful customer support team Cons \- I don’t like as it has high transaction fees sometimes - I hate too much of bugs - I hate its poor conversion rates to some currencies - PayPal is quite expensive Review Source VR Verified Reviewer Manager Consumer Services Used the software for: 1-2 years ### "Paypal is the way to go!" February 5, 2026 5.0 Pros Paypal is very easy to use and makes expense management seamless. I love how i can send an invoice and get paid simply. the updates usually fixes any bugs or issues that i may have and the customer support is amazing. Its a great value for the money! Cons None that come to mind. I love using paypal for all the benefits that it provides like the discounts and invoicing. Review Source Marco B. President - Pedagogical adviser E-Learning Used the software for: 2+ years ### "Simple and intuitive invoicing tool" July 26, 2025 5.0 We have been using it for all the invoices of our online courses and other remote activities. The payer doesn't need to have a PayPal account. Your bills are automatically numbered and your archive is at hand length any time. Pros It's intuitive and simple to use, very complete, with a lot of tools such as reminders for late payments, etc. Cons The commission they take over everything is not always clear and explicite. You wonder why they charge you an amount today and an other the other day. The conditions change pretty often. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.