---
title: "PayPal Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about PayPal Software - reviews, pricing plans, popular comparisons to other Payment Processing products and more."
source_url: "https://www.capterra.com/p/207944/PayPal/"
page_type: "product"
language: "en"
---

# 

 PayPal Software Review 2026: Features, Integrations, Pros & Cons

Last updated on August 26, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

PayPal

## What is PayPal?

With a simple, single integration you can accept debit and credit cards, PayPal, PayPal Credit, 10+ local payment methods in over 100 currencies and from 200+ markets around the world.

## What is PayPal used for?

[Payment Processing](https://www.capterra.com/payment-processing-software/)[Billing and Invoicing](https://www.capterra.com/billing-and-invoicing-software/)[Shopping Cart](https://www.capterra.com/shopping-cart-software/)

Recognitions

Shortlist

Top alternative

Featured

Overall rating

Based on 26,641 user reviews

Reviews sentiment

Positive

94%

Neutral

4%

Negative

2%

Pros & cons

Intuitive and accessible interface

Secure online payment experience

High and confusing fee structure

Inconsistent fraud resolution process

Starting price

$0.09

Per User, Per Month

Free trial  
not available

Includes Free Version

Capterra Shortlist charts the highest-rated and most popular products...

-   Payment Processing / 2025

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for PayPal?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.paypal.com&name=PayPal)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### PayPal

4.6 (26,641)

VS.

[4.6 (3,381)](https://www.capterra.com/p/123889/Stripe/reviews/)

Starting Price

$0.09

Other

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.6 (26,619)

Ease Of Use

4.5 (3,370)

Value For Money

4.5 (20,458)

Value For Money

4.3 (2,570)

Customer Service

4.2 (20,716)

Customer Service

4.2 (2,318)

## PayPal alternatives

[4.2 (2,068)](https://www.capterra.com/p/135757/NetSuite/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

85%

of reviewers

rated it above 4 stars

[4.2 (146)](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/reviews/)

Starting price

$99.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

79%

of reviewers

rated it above 4 stars

[3.8 (728)](https://www.capterra.com/p/152638/Epos-Now/reviews/)

Starting price

$349.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

68%

of reviewers

rated it above 4 stars

[4.2 (1,331)](https://www.capterra.com/p/135618/Odoo/reviews/)

Starting price

$31.10

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

83%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/207944/PayPal/alternatives/)

## FAQs about PayPal

Overview

### What problems does PayPal solve?

PayPal solves slow payment collection, risky checkout, and manual billing workflows by letting businesses send invoices, accept global payments, transfer funds quickly, and protect card details during purchases. Freelancers, small business owners, e-commerce sellers, and remote service teams benefit most from faster cash flow, cleaner transaction records, and fewer payment disputes.

Answer based on 19109 reviews

Overview

### Which roles and teams benefit most from PayPal?

PayPal is most used by small business owners, founders, and executives who need fast payment collection, invoicing, and cash flow visibility. Freelancers, designers, photographers, and consultants use it to bill clients and receive remote payments, while office managers, accountants, and sales teams support transaction tracking, expense coordination, and customer purchases.

Answer based on 26519 reviews

Overview

### What company size and industries is PayPal built for?

PayPal is built primarily for small businesses, which make up 74% of reviewers, and it most often appears in Education Management, Information Technology and Services, and Marketing and Advertising, each at 5%. It also serves enterprises at 15% and midsize businesses at 11%, alongside eCommerce platforms, marketplaces, and developers.

Answer based on 26615 reviews

Features and Usability

### What are the key features of PayPal?

PayPal includes core payment processing for online payments, credit card payments, money transfers, and multi-currency transactions. Commonly discussed differentiators include invoice creation, payment links, mobile payments, and transaction history. Reviewers also highlight buyer and seller protection, refunds, alerts/notifications, and API integrations for eCommerce and custom checkout flows.

Answer based on 14209 reviews

Integrations

### Which third-party tools and platforms does PayPal integrate with?

PayPal integrates with Venmo, Shopify, WooCommerce, WordPress, Google Pay, Cash App, Wix, and QuickBooks Online. It also supports more than 50 integrations across ecommerce, forms, fundraising, and billing tools, including BigCommerce, Ecwid, Chargebee, Gravity Forms, Donorbox, and Constant Contact.

Answer based on 3095 reviews

Getting Started and Support

### How easy is it to onboard and train a team on PayPal?

PayPal is generally quick to onboard, with straightforward setup, intuitive navigation, documentation, and video tutorials that help most staff start sending invoices, requesting payments, and handling refunds with minimal training. Nontechnical users often get comfortable fast, while admins, developers, and teams configuring integrations or advanced business features usually need more time.

Answer based on 104 reviews

Getting Started and Support

### What customer support options does PayPal offer, and how do users rate the experience?

PayPal offers email/help desk, FAQ/forum, a knowledge base, phone support, and chat. Users often describe support as helpful once they reach a live representative, with solid dispute assistance and callbacks, but many also report slow replies, long waits, automated responses, and inconsistent communication between agents.

Answer based on 4350 reviews

Security

### How does PayPal handle data security and access control?

PayPal uses encryption, two-step authentication, passwords, fingerprint or biometric login, device recognition, KYC identity verification, and email sign-in alerts to protect personal and financial data. It also limits exposing card or bank details to merchants and offers buyer, seller, and fraud protection. Some reviewers find security checks, holds, and account locks overly strict.

Answer based on 2519 reviews

Payments

### How well does PayPal handle online payments?

PayPal handles online payments well for everyday business and personal use, especially for fast checkout and money transfers. Freelancers, small businesses, and online sellers value its wide acceptance, invoicing, and transaction tracking, though fees, occasional account reviews, transfer delays, and uneven support can create friction for some users.

Answer based on 14209 reviews

## Who uses PayPal?

Based on Capterra reviews from the past year

Talk to a software expert

to get a free software list  
tailored to your business needs

## Pros and Cons

Intuitive and accessible interface

95% positive reviews out of 6184

Most reviewers find ease of use important, appreciating PayPal’s simple navigation and quick setup for various needs.

Michael R.

Digital marketer , 2 - 10 employees.

"PayPal's user-friendly interface makes it accessible to individuals of all tech-savviness levels."

High and confusing fee structure

68% negative reviews out of 2838

Most reviewers describe fees as excessive, mentioning unpredictable charges, high transaction costs, and unfavorable rates for small businesses.

Blair G.

CEO, 1 employee.

"PayPal has a high fee structure per transaction that can deter a business from using it as part of their payment structure."

Secure online payment experience

96% positive reviews out of 888

Most reviewers indicate safe transactions are essential, valuing PayPal’s security measures and protection of financial details.

Inconsistent fraud resolution process

66% negative reviews out of 1159

Most reviewers report fraud protection is problematic, citing slow dispute handling and insufficient support for scam victims.

Yessnia G.

Operations, 2 - 10 employees.

"I trusted PayPal to protect my personal and financial information, yet they have failed completely. Despite reporting the issue, PayPal has refused to refund my money and continues to allow the same fraudulent charges to go through."

Consistent and trusted platform

97% positive reviews out of 696

Most reviewers describe reliability as crucial, highlighting PayPal’s consistent performance and longstanding reputation for trust.

Beth A.

Copywriter, 2 - 10 employees.

"I've had a go with PayPal and Stripe for this and definitely find PayPal easier and more reliable."

Limited global accessibility

57% negative reviews out of 821

Some reviewers indicate country availability restricts usage, noting difficulties accessing features or receiving payments in many regions.

Mena I.

Assistant Manager, 501 - 1,000 employees.

"It is limited to few countries which often restrict me from making use of this software sometimes when am not in a country that supports paypal which has limited me from making payment at times."

## Features

AI summary

Based on 17,640 Payment Processing reviews

Capterra data shows that buyers of payment processing software rank the following features as their top priorities:

-   **Data Security** (**58%** of reviewers rated this feature as critical)
-   **Online Payments** (**55%**)
-   **Mobile Access** (**53%**)

PayPal supports all three of the features reviewers rate most highly: **Data Security**, **Online Payments**, and **Mobile Access**. Together, these capabilities help businesses protect transaction information, accept payments through digital channels, and manage payment activity on the go, allowing teams to process transactions with more confidence and flexibility.

Data Security

4.6 (3,216)

67.10% of 3216 reviewers that rated this feature as important or highly important

PayPal offers strong encryption, two-factor authentication, and fraud monitoring to protect your financial data. Reviewers appreciate these robust security measures, though some mention rare issues with account access and concerns about dispute resolution in fraud cases.

Online Payments

4.7 (3,811)

65.84% of 3811 reviewers that rated this feature as important or highly important

With this capability, you can make fast, secure payments worldwide, link multiple funding sources, and enjoy seamless integration with e-commerce sites. Reviewers appreciate the convenience, security, and flexibility, though some mention limited acceptance at certain merchants.

Mobile Access

4.7 (1,373)

60.60% of 1373 reviewers that rated this feature as important or highly important

Access software remotely via mobile devices

Debit/Credit Card Processing

4.5 (1,955)

55.75% of 1955 reviewers that rated this feature as important or highly important

You can link and use debit or credit cards for quick, secure payments and withdrawals. Reviewers highlight the convenience, wide acceptance, and lack of setup fees, but some mention high transaction fees and occasional problems with card linking or chargebacks.

Payment Fraud Prevention

4.5 (2,763)

64.35% of 2763 reviewers that rated this feature as important or highly important

Tools to prevent payment fraud, such as identity authentication, risk analysis, seller protection, etc.

Payment Processing

4.6 (3,473)

63.58% of 3473 reviewers that rated this feature as important or highly important

It gives you fast, automated, and secure payment handling for online and business transactions. Some reviewers find the process reliable and efficient, but others report issues with payment holds, high fees, and inconsistent customer support.

PayPal 96 features

### All Features
- Access Controls/Permissions: Define levels of authorization for access to specific files or systems
- Accounting: Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.
- ACH Payment Processing: Accept electronic bank-to-bank transfers using a network called the Automated Clearing House (ACH)
- Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities
- Ad hoc Reporting: Generate one-off reports that meet information requirements
- AI/Machine Learning: Software program that continuously adjusts its behavior based on observed data
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- Anomaly Detection: Automatically identify unusual behavior
- API: Application programming interface that allows for integration with other systems/databases
- Authentication: Verify the identity of users/devices to enable secure access
- Barcode/Ticket Scanning: Scan barcodes to ensure accurate pricing and label tracking
- Billing & Invoicing: Create, manage, and send invoices or bills to customers
- Billing Portal: Gateway through which end users can view past bills and pay current invoices
- Cash Management: Process of managing an organization's cash resources, including cash on hand, investments, and bank account balances
- Check Fraud Detection: Detection of fraudulent checks to prevent financial losses
- Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier
- Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc.
- Credit Card Processing: Accept and process credit card transactions
- CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system
- Customizable Dashboard: Alter the layout and content of dashboards
- Customizable Invoices: Invoices that can be tailored according to company's branding, payment terms and personalized information
- Data Import/Export: Import and export data to and from software applications
- Data Management: Ability to handle large datasets
- Data Security: PayPal offers strong encryption, two-factor authentication, and fraud monitoring to protect your financial data. Reviewers appreciate these robust security measures, though some mention rare issues with account access and concerns about dispute resolution in fraud cases.
- Data Visualization: Graphical representation of data
- Debit/Credit Card Processing: You can link and use debit or credit cards for quick, secure payments and withdrawals. Reviewers highlight the convenience, wide acceptance, and lack of setup fees, but some mention high transaction fees and occasional problems with card linking or chargebacks.
- Deferred Billing: Buyer isn't billed until the period is up without any interest charges
- Digital Wallet Payments: Allows customers to check out with wallet payment methods that digitally store credit and debit cards
- eCommerce Management: Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products
- EDI: Transfer of data from one computer system to another
- Electronic Payments: Electronically collect payments for goods or services
- Electronic Signature: Digitally sign online documents
- Expense Tracking: Monitor and record expenses such as purchases or charges incurred
- Financial Analysis: Evaluate units, projects, budgets, and other finance-related data to gauge their performance and potential risk
- Financial Management: Plan, manage, and track the financial activities of an individual or organization
- Financial Reporting: Generate reports to assess the financial performance of an organization
- For Banking: Intended to be used by banks
- For eCommerce: Intended to be used by online stores
- For Food Trucks: Designed for food trucks
- For Retail: For Retail Stores
- For Small Businesses: Designed for small businesses
- Fraud Detection: Identify and prevent suspicious activity
- In-Person Payments: Transactions that typically involve face-to-face interactions between the payer and the payee
- Internal Fraud Monitoring: Monitoring employee behavior for suspicious activity to detect internal fraud
- Inventory Management: Track and manage inventory levels to maintain proper supply
- Invoice Creation: Create invoices from scratch or have recurring invoices
- Invoice History: Store and view prior invoices for each account/client
- Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes
- Invoice Processing: Creation, processing, verification, and execution of invoices till the payment is made
- Marketing Reports: Reports specific to marketing and associated campaigns
- Mobile Access: Access software remotely via mobile devices
- Mobile Payments: PayPal offers you the flexibility to send, receive, and manage money on the go via its mobile app. Users think mobile payments are convenient, secure, and easy to use, with broad acceptance, though some mention occasional app limitations and transaction management challenges.
- Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user
- Multi-Currency: Manage and handle various international currencies
- Multi-Location: Manage and support multiple locations
- Multi-Period Recurring Billing: Set rebilling periods, charging customers one rate annually or semi-annually, then a better rate afterward, as a subscriber benefit
- Multiple Payment Options: Process payments via multiple modes directly through the application
- Online Invoicing: Create, send, and view electronic invoices
- Online Payments: With this capability, you can make fast, secure payments worldwide, link multiple funding sources, and enjoy seamless integration with e-commerce sites. Reviewers appreciate the convenience, security, and flexibility, though some mention limited acceptance at certain merchants.
- Order Management: Manage and track customer orders for goods, investments, or any other purchases
- Payment Fraud Prevention: Tools to prevent payment fraud, such as identity authentication, risk analysis, seller protection, etc.
- Payment Gateway Integration: Integration with payment gateways to facilitate online transactions
- Payment Links: Send clickable links via text or email to collect payments from customers
- Payment Options: Offers multiple online payment options such as credit card, Paypal, gift cards, mobile payments, and more
- Payment Processing: It gives you fast, automated, and secure payment handling for online and business transactions. Some reviewers find the process reliable and efficient, but others report issues with payment holds, high fees, and inconsistent customer support.
- Payment Tracking: Track sent and received payments, invoices, and bills.
- PCI Compliance: Store, process, and transmit cardholder data in compliance with the Payment Card Industry Data Security Standard (PCI DSS)
- Performance Management: Organize and manage the accomplishments and development of employees or performance of applications or systems
- Point of Sale (POS): Accept and process customer payments for products or services using hardware and software
- Product Catalog: Present a catalog of inventory that customers can view
- Projections: Estimate or forecast of a future scenario based on the study of present trends
- Promotions Management: Design, communicate, and distribute incentives to perform a specific action
- Real-time Alerts: Receive notification of issues as soon as they occur
- Real-Time Data: Receive data and information in real time
- Real-Time Monitoring: Active monitoring of systems, applications, or networks
- Receipt Management: Upload, track, and submit receipts in a central database
- Recurring Invoicing: Generate recurring invoices
- Recurring/Subscription Billing: Automated process of charging customers at regular intervals for repeated access or use of a product or service
- Refund Management: Oversee the process of issuing refunds
- Reminders: Timed notification for any upcoming task, deadline, appointment, or activity
- Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data
- Returns Management: Track and facilitate returns of products sold
- Risk Analysis: Analyze potential risks across the organization
- Risk Management: Process of identifying, evaluating, mitigating, addressing and reporting on potential risks or uncertainties
- Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals
- Sales Reports: Reports specific to sales analysis for trends and strategies
- Sales Tax Management: Calculation of consumption tax imposed on the sale of goods/services
- Scheduled/Automated Reports: Set a time to generate routine reports automatically
- Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria
- Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information
- Shipping Labels: Generate or print labels that contain shipping information for packages
- Shipping Management: Manage and track orders being shipped to customers
- Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.
- Status Tracking: Track the status over time for a request, process, asset, or transaction
- Transaction History: Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period
- Transaction Monitoring: Monitor or audit historical and current transactions to analyze customer account activities

---

Get Advice

We can help you find the software with the features you need.

Features

4.6 (26,609)

4.6

Based on 26,609 reviews

## Pricing

Value for money

4.5 (20458)

Free Version

[View pricing plan details](https://www.capterra.com/p/207944/PayPal/pricing/)

Point of Sale

$0.09

Other,

Card Processing

$0.29

Other,

It includes:

-   Visa
-   Mastercard
-   Apple Pay
-   Maestro
-   American Express
-   Discover

PayPal and Venmo

$0.49

Other,

It includes:

-   PayPal
-   Venmo

Pay Later

$0.49

Other,

Value for money

4.5 (20,458)

4.5

Based on 20,458 reviews

## Integrations

[

WordPress](https://www.capterra.com/p/131687/WordPress/)[

Wix](https://www.capterra.com/p/169007/Wix/)[

Venmo](https://www.capterra.com/p/222572/Venmo-/)[

QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[

Shopify](https://www.capterra.com/p/83891/Shopify/)[

Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/)[

Squarespace](https://www.capterra.com/p/143461/Squarespace/)[

Stripe](https://www.capterra.com/p/123889/Stripe/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.2 (20716)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.2 (20,716)

4.2

Based on 20,716 reviews

## User reviews

Overall rating

4.6

Based on 26,641 reviews

Filter by rating

5(19692)

4(5342)

3(1076)

2(209)

1(322)

Mentioned topic

Sorted by most recent

Amee P.

Owner

Veterinary

### "Secure and Helpful"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 15, 2026

It allows me to do a lot. Recently I've been able to get things for my word using my Paypal debit card but I get cash back for those purchases!

Pros

Paypal is a lifesaver. It allows me to send money, get money, add money. I can get cash back now which is new to me as well.

Cons

I honestly don't have any issues. Sometimes the instant transfer option is a little more money then expected but overall thats understandable as it is a service.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

DN

Dr Nneka B.

President

Construction

### "What I Love Most About PayPal "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 14, 2026

PayPal helps reduce delays in smaller business transactions, makes digital payments easier to manage, and provides a straightforward way to keep track of payments connected to day-to-day construction operations.

Pros

What stands out to me is the convenience. I can send or receive payments electronically, review transaction records, and keep payment activity accessible when managing different construction projects.

Cons

PayPal is not a replacement for a complete construction accounting system. For larger projects, I still need dedicated tools for budgets, job costing, payroll, and detailed financial reporting.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

PG

Patricia G.

freelance photography

Photography

### "paypal pay"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

September 14, 2026

Pros

easy to use. very informative of how everything is categorigzed. the way it shows how much you have and gives options

Cons

everything is good there is nothing bad about paypal at least not yet. very sleek design and format.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AH

Ataollah H.

Ingénieur mécanique

Mechanical or Industrial Engineering

### "Pratique pour les achats en ligne, surtout avec le paiement en 4 fois"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 14, 2026

Pour moi, PayPal est surtout un moyen de paiement pratique et rassurant pour les achats en ligne. Le paiement en 4 fois est clairement la fonctionnalité que j’utilise le plus.

Pros

\* Très simple et rapide à utiliser. \* Le paiement en 4 fois est très pratique pour les achats plus importants. \* Bonne sécurité, notamment parce que les informations bancaires complètes ne sont pas communiquées au vendeur. \* L’application permet de suivre facilement les paiements et les échéances. \* PayPal est accepté sur beaucoup de sites.

Cons

Le paiement en 4 fois n’est pas disponible pour tous les achats ou tous les commerçants. Il faut également que la demande soit acceptée.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Giovanni S.

Freelancer

Computer Software

### "Mai più litigi per dividere il conto in pizzeria!"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 14, 2026

Praticamente indispensabile. Ormai ce l'hanno tutti, quindi scambiarsi i soldi è diventato immediato. La uso in continuazione sia per le piccole spese universitarie di gruppo, sia per fare shopping online senza preoccupazioni. Una volta che inizi a usarla, ti semplifica talmente tanto la vita che non torni più indietro.

Pros

L'app definitiva per noi studenti. La funzione per inviare soldi agli amici e dividere il conto della cena o i regali di laurea è essenziale. Inoltre, è il metodo più sicuro in assoluto per comprare online su siti nuovi, perché non devi mai inserire i dati della tua vera carta di credito. L'interfaccia è pulita, veloce e super intuitiva.

Cons

Bisogna fare molta attenzione a selezionare l'opzione "Invia denaro a un amico", altrimenti PayPal si trattiene una commissione altissima. Inoltre, se l'algoritmo ti blocca temporaneamente il conto per un "movimento sospetto" (a me è successo), risolvere la situazione con l'assistenza clienti è un processo abbastanza lungo e frustrante.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

PB

Purvi B.

Owner

Retail

### "Secure trustworthy app for all kinds of money transactions "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

3/10

September 13, 2026

I like PayPal for one reason: security. I can use PayPal on an unknown website to make a purchase or transfer without worrying about my information. Fast and good service. I like their customer service very accurate and helpful.

Pros

Secure and liable for personal and business use when people don’t want to share their info and buy the product or pay the bills or any other use PayPal is trustable app.

Cons

PayPal is limited use not all the companies recommend it it is secure but people see as a third party transaction cannot chose out of multiples cards when you want to use different card then default one. It takes time.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

TL

Tenequia L.

It was below average

Health, Wellness and Fitness

### "Too many scammers"

2.0

Overall Rating

2.0

2.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

4/10

September 12, 2026

I like it’s because it’s very easy to use and convenient. But it has too many bugs and fixes which allowed easy access to scammers and personal info.

Pros

I like how PayPal is an offered source for a lot of companies to use a money transfer platform. I like how it keeps track of invoices, manage expenses and easy to use.

Cons

I didn’t like how PayPal always seem to have a lot of scammers. People sending false invoices to recieve a fraud payment.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JP

Jessica P.

Finance Manager

Consumer Services

### "Works Well for our UK based team"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

September 11, 2026

Using PayPal’s instant transfer feature has saved me a lot of hassle. Whenever I need to move money between my business account and personal wallet, the button pops up right in the checkout and the funds arrive within minutes, so I never have to wait for a bank transfer to clear.

Pros

PayPal Checkout on our website was really a good choice, the button auto-fills shipping details and the sandbox testing was quick. The mobile app lets me approve payouts on the go, which is handy for a small team.

Cons

The support response time is slow, especially when dealing with currency conversion fees in the UK. The documentation could be clearer on how to set up recurring payments, which is kind of annoying.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

GA

Gouri A.

Customer Service Representative

Consumer Services

### "Easy and Convenient Online Payment Service"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

8/10

September 10, 2026

Overall, my experience with PayPal has been positive. The platform is user-friendly, reliable, and makes online payments and money transfers simple. Although there are some fees and occasional issues, the convenience and security make it a useful payment service.

Pros

PayPal is easy to use, fast, and convenient for making online payments. I also like that it provides an extra layer of security and is widely accepted by many websites.

Cons

The fees can sometimes be high, especially for certain transactions or currency conversions. Occasionally, account verification and payment issues can also be inconvenient.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Enock K.

Dessinateur b�timent

Architecture & Planning

### "Logiciel de translation "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

2/10

September 10, 2026

Pros

Mon appréciation par PayPal c'est un moyen de translation qui est fiable et qui a notre système de gestion.

Cons

Avec PayPal moi je n'ai pas d'inconvénients avec mon translation il me permet de servir les clients.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/207944/PayPal/reviews/)

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