# PayPal Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about PayPal Software - reviews, pricing plans, popular comparisons to other Payment Processing products and more. Source: https://www.capterra.com/p/207944/PayPal3 --- # PayPal Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) PayPal ## What is PayPal? With a simple, single integration you can accept debit and credit cards, PayPal, PayPal Credit, 10+ local payment methods in over 100 currencies and from 200+ markets around the world. ## What is PayPal used for? [Payment Processing](https://www.capterra.com/payment-processing-software/)[Billing and Invoicing](https://www.capterra.com/billing-and-invoicing-software/)[Shopping Cart](https://www.capterra.com/shopping-cart-software/) Recognitions Shortlist Top alternative Featured Overall rating Based on 26,512 user reviews Reviews sentiment Positive 94% Neutral 4% Negative 2% Pros & cons Intuitive and accessible interface Secure payment experience High and confusing transaction fees Inconsistent fraud resolution process Starting price $0.09 Per User, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... - Payment Processing / 2025 Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for PayPal?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.paypal.com&name=PayPal) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### PayPal 4.6 (26,512) VS. [4.6 (3,354)](https://www.capterra.com/p/123889/Stripe/reviews/) Starting Price $0.09 Other Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.6 (26,490) Ease Of Use 4.5 (3,343) Value For Money 4.5 (20,338) Value For Money 4.3 (2,545) Customer Service 4.2 (20,594) Customer Service 4.2 (2,294) ## PayPal alternatives [4.2 (2,054)](https://www.capterra.com/p/135757/NetSuite/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [3.8 (726)](https://www.capterra.com/p/152638/Epos-Now/reviews/) Starting price $349.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 68% of reviewers rated it above 4 stars [4.2 (142)](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/reviews/) Starting price $99.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 79% of reviewers rated it above 4 stars [4.2 (1,315)](https://www.capterra.com/p/135618/Odoo/reviews/) Starting price $31.10 Per User, Per Month Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/207944/PayPal/alternatives/) ## FAQs about PayPal Overview ### What problems does PayPal solve? PayPal solves slow, risky, and fragmented payment workflows by letting businesses send invoices, collect online and international payments, transfer funds quickly, and create shipping labels in one place. Small businesses, freelancers, e-commerce sellers, and finance teams benefit most by reducing checkout friction, avoiding card-data exposure, and keeping cleaner transaction records. Answer based on 19013 reviews Overview ### Which roles and teams benefit most from PayPal? PayPal is most used by business owners, founders, and executives who need fast payment collection, invoicing, and cash flow visibility. Freelancers, designers, photographers, and consultants rely on it for client billing, while office managers, accountants, and sales teams use it to process transactions, track payments, and support everyday commerce. Answer based on 26340 reviews Overview ### What company size and industries is PayPal built for? PayPal is built primarily for small businesses, which make up 74% of reviewers, with Education Management, Information Technology and Services, and Marketing and Advertising each representing 5%. It also serves enterprises and midsize businesses, aligning with its stated audience of eCommerce platforms, marketplaces, enterprises, and developers. Answer based on 26436 reviews Features and Usability ### What are the key features of PayPal? PayPal includes core payment processing for online payments, credit card payments, and money transfers, plus digital wallet payments and multi-currency support for international transactions. Differentiating features include invoice creation, payment links, transaction history with reporting, refunds, and security controls such as fraud detection, buyer protection, and two-factor authentication. Answer based on 14137 reviews Integrations ### Which third-party tools and platforms does PayPal integrate with? PayPal integrates with over 50 third-party tools and platforms, including payment and commerce apps like Venmo, Stripe, Shopify, WooCommerce, Payoneer, Cash App, and Google Pay, plus website and store builders such as WordPress and Wix. Official catalog listings also show integrations with BigCommerce and QuickBooks Online. Answer based on 3076 reviews Getting Started and Support ### How easy is it to onboard and train a team on PayPal? PayPal is generally quick to onboard for teams handling basic payments, invoicing, and refunds, with documentation and video tutorials available for guidance. Reviewers say frontline staff, volunteers, and nontechnical users learn fast, often with little formal training, while admins and developers need more time for integrations, customization, and advanced business features. Answer based on 104 reviews Getting Started and Support ### What customer support options does PayPal offer, and how do users rate the experience? PayPal offers email/help desk, FAQ/forum, a knowledge base, phone support, and chat. Users often describe support as helpful once they reach a live representative, with useful self-service resources, but many report slow replies, long callback waits, automated responses, and inconsistent communication between agents during more complex account or dispute issues. Answer based on 4310 reviews Security ### How does PayPal handle data security and access control? PayPal uses encryption, two-step authentication, passwords, fingerprint or biometric login, device recognition, sign-in alerts, transaction notifications, and identity verification processes such as KYC and document checks. It also helps shield card and bank details during checkout. Some reviewers say security checks, account locks, and verification requests can feel overly strict or slow. Answer based on 2508 reviews Payments ### How well does PayPal handle online payments? PayPal makes online payments easy, secure, and widely accepted for personal and business transactions. Freelancers, online sellers, and small businesses use it for sending money, receiving payments, invoicing, and cross-border checkout, though transaction fees, occasional holds, and transfer delays can make some payment workflows less predictable. Answer based on 14137 reviews ## Who uses PayPal? Based on Capterra reviews from the past year Talk to a software expert to get a free software list tailored to your business needs Company size Based on 1,053 reviews 100% 75% 50% 25% Smallbusiness Midsizebusinesses Enterprise Top job functions Based on 1,053 reviews Administrative 29% Administrative 29% Entrepreneurs/ Owners 10% IT & Software Development 10% Creative & Design 9% Others 43% Top industries Based on 1,053 reviews Information Technology and Services 22% Retail 21% Food & Beverages 21% Marketing and Advertising 18% Other 18% ## Pros and Cons Intuitive and accessible interface 95% positive reviews out of 6147 Most reviewers describe ease of use as essential, appreciating simple navigation and quick setup for all experience levels. Michael R. Digital marketer , 2 - 10 employees. "PayPal's user-friendly interface makes it accessible to individuals of all tech-savviness levels." High and confusing transaction fees 68% negative reviews out of 2817 Most users comment that fees are costly and unpredictable, especially for small businesses and international or frequent transactions. Blair G. CEO, 1 employee. "PayPal has a high fee structure per transaction that can deter a business from using it as part of their payment structure." Secure payment experience 96% positive reviews out of 888 Most users report safe transactions, valuing strong security measures and confidence when sharing financial information online. Inconsistent fraud resolution process 66% negative reviews out of 1153 Some reviewers indicate fraud protection is unreliable, citing slow dispute handling and difficulty recovering funds after scams. Yessnia G. Operations, 2 - 10 employees. "I trusted PayPal to protect my personal and financial information, yet they have failed completely. Despite reporting the issue, PayPal has refused to refund my money and continues to allow the same fraudulent charges to go through." Consistent and trusted platform 97% positive reviews out of 693 Most reviewers find reliability crucial, consistently experiencing dependable service for both business and personal transactions. Beth A. Copywriter, 2 - 10 employees. "I've had a go with PayPal and Stripe for this and definitely find PayPal easier and more reliable." Limited global accessibility 57% negative reviews out of 814 Some reviewers find country availability restrictive, noting service limitations, account restrictions, and missing features in many regions. Mena I. Assistant Manager, 501 - 1,000 employees. "It is limited to few countries which often restrict me from making use of this software sometimes when am not in a country that supports paypal which has limited me from making payment at times." ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Online Payments 4.7 (3,753) 65.31% of 3753 reviewers that rated this feature as important or highly important PayPal offers a fast, secure way to make online payments globally. Users think it’s easy to pay or get paid, track transactions, and enjoy strong fraud protection. Many highlight seamless integration with e-commerce sites, though some note not all merchants accept PayPal. Payment Processing 4.6 (3,453) 63.39% of 3453 reviewers that rated this feature as important or highly important PayPal helps you process payments quickly and securely, supporting instant transfers, multiple payment methods, and real-time notifications. Users value the streamlined experience, but some report issues with fund holds, high fees, and occasional delays in releasing payments. Data Security 4.6 (3,157) 66.49% of 3157 reviewers that rated this feature as important or highly important PayPal offers robust data security with encryption, two-factor authentication, and fraud monitoring. Reviewers feel confident sharing sensitive information, appreciate buyer protection, and value frequent notifications, though a few mention concerns about scam handling and occasional account access issues. Mobile Payments 4.6 (2,676) 62.56% of 2676 reviewers that rated this feature as important or highly important PayPal gives you the flexibility to send, receive, and manage money directly from your mobile device. Reviewers appreciate the convenience, security, and speed, as well as options like QR code payments and integration with services like Mpesa, though some mention occasional transaction management challenges. Mobile Access 4.7 (1,360) 60.22% of 1360 reviewers that rated this feature as important or highly important With this capability, you can manage your PayPal account, send or receive payments, and monitor transactions from anywhere using your phone. Reviewers appreciate the app’s convenience, security, real-time notifications, and user-friendly design, though some mention occasional logouts. Payment Fraud Prevention 4.5 (2,715) 63.83% of 2715 reviewers that rated this feature as important or highly important Tools to prevent payment fraud, such as identity authentication, risk analysis, seller protection, etc. PayPal 96 features Define levels of authorization for access to specific files or systems Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. Accept electronic bank-to-bank transfers using a network called the Automated Clearing House (ACH) Dashboard to view the status of ongoing processes, identify current incidents and track past activities Generate one-off reports that meet information requirements Software program that continuously adjusts its behavior based on observed data Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Automatically identify unusual behavior Application programming interface that allows for integration with other systems/databases Verify the identity of users/devices to enable secure access Scan barcodes to ensure accurate pricing and label tracking Create, manage, and send invoices or bills to customers Gateway through which end users can view past bills and pay current invoices Process of managing an organization's cash resources, including cash on hand, investments, and bank account balances Detection of fraudulent checks to prevent financial losses Track and manage adherence to policies for any service, product, process, or supplier Centralized database of stakeholders and their contact information such as names, address, phone number etc. Accept and process credit card transactions Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Alter the layout and content of dashboards Invoices that can be tailored according to company's branding, payment terms and personalized information Import and export data to and from software applications Ability to handle large datasets PayPal offers robust data security with encryption, two-factor authentication, and fraud monitoring. Reviewers feel confident sharing sensitive information, appreciate buyer protection, and value frequent notifications, though a few mention concerns about scam handling and occasional account access issues. Graphical representation of data Accept and process credit/debit card transactions Buyer isn't billed until the period is up without any interest charges Allows customers to check out with wallet payment methods that digitally store credit and debit cards Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products Transfer of data from one computer system to another Electronically collect payments for goods or services Digitally sign online documents Monitor and record expenses such as purchases or charges incurred Evaluate units, projects, budgets, and other finance-related data to gauge their performance and potential risk Plan, manage, and track the financial activities of an individual or organization Generate reports to assess the financial performance of an organization Intended to be used by banks Intended to be used by online stores Designed for food trucks For Retail Stores Designed for small businesses Identify and prevent suspicious activity Transactions that typically involve face-to-face interactions between the payer and the payee Monitoring employee behavior for suspicious activity to detect internal fraud Track and manage inventory levels to maintain proper supply Create invoices from scratch or have recurring invoices Store and view prior invoices for each account/client Captures invoice data and maintains comprehensive records for auditing and reporting purposes Creation, processing, verification, and execution of invoices till the payment is made Reports specific to marketing and associated campaigns With this capability, you can manage your PayPal account, send or receive payments, and monitor transactions from anywhere using your phone. Reviewers appreciate the app’s convenience, security, real-time notifications, and user-friendly design, though some mention occasional logouts. PayPal gives you the flexibility to send, receive, and manage money directly from your mobile device. Reviewers appreciate the convenience, security, and speed, as well as options like QR code payments and integration with services like Mpesa, though some mention occasional transaction management challenges. Observe and track the demand, usage, progress or quality of a system, product, or user Manage and handle various international currencies Manage and support multiple locations Set rebilling periods, charging customers one rate annually or semi-annually, then a better rate afterward, as a subscriber benefit Process payments via multiple modes directly through the application Create, send, and view electronic invoices PayPal offers a fast, secure way to make online payments globally. Users think it’s easy to pay or get paid, track transactions, and enjoy strong fraud protection. Many highlight seamless integration with e-commerce sites, though some note not all merchants accept PayPal. Manage and track customer orders for goods, investments, or any other purchases Tools to prevent payment fraud, such as identity authentication, risk analysis, seller protection, etc. Integration with payment gateways to facilitate online transactions Send clickable links via text or email to collect payments from customers Offers multiple online payment options such as credit card, Paypal, gift cards, mobile payments, and more PayPal helps you process payments quickly and securely, supporting instant transfers, multiple payment methods, and real-time notifications. Users value the streamlined experience, but some report issues with fund holds, high fees, and occasional delays in releasing payments. Track sent and received payments, invoices, and bills. Store, process, and transmit cardholder data in compliance with the Payment Card Industry Data Security Standard (PCI DSS) Organize and manage the accomplishments and development of employees or performance of applications or systems Accept and process customer payments for products or services using hardware and software Present a catalog of inventory that customers can view Estimate or forecast of a future scenario based on the study of present trends Design, communicate, and distribute incentives to perform a specific action Receive notification of issues as soon as they occur Receive data and information in real time Active monitoring of systems, applications, or networks Upload, track, and submit receipts in a central database Generate recurring invoices Automated process of charging customers at regular intervals for repeated access or use of a product or service Oversee the process of issuing refunds Timed notification for any upcoming task, deadline, appointment, or activity View and track pertinent metrics to find patterns and gain insights from data Track and facilitate returns of products sold Analyze potential risks across the organization Process of identifying, evaluating, mitigating, addressing and reporting on potential risks or uncertainties Set & manage permission levels based on user roles and restrict access to only authorized individuals Reports specific to sales analysis for trends and strategies Calculation of consumption tax imposed on the sale of goods/services Set a time to generate routine reports automatically Search and filter data across systems to locate required information by entering keywords or certain criteria Online portal through which end users can access the system, manage tasks, or obtain information Generate or print labels that contain shipping information for packages Manage and track orders being shipped to customers Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. Track the status over time for a request, process, asset, or transaction Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period Monitor or audit historical and current transactions to analyze customer account activities Get Advice We can help you find the software with the features you need. Features 4.6 (26,480) 4.6 Based on 26,480 reviews ## Pricing Value for money 4.5 (20338) Free Version [View pricing plan details](https://www.capterra.com/p/207944/PayPal/pricing/) Point of Sale $0.09 Other, Card Processing $0.29 Other, It includes: - Visa - Mastercard - Apple Pay - Maestro - American Express - Discover PayPal and Venmo $0.49 Other, It includes: - PayPal - Venmo Pay Later $0.49 Other, Value for money 4.5 (20,338) 4.5 Based on 20,338 reviews ## Integrations [ WordPress](https://www.capterra.com/p/131687/WordPress/)[ Wix](https://www.capterra.com/p/169007/Wix/)[ Venmo](https://www.capterra.com/p/222572/Venmo-/)[ QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[ Shopify](https://www.capterra.com/p/83891/Shopify/)[ Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/)[ Squarespace](https://www.capterra.com/p/143461/Squarespace/)[ Xero](https://www.capterra.com/p/120109/Xero/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.2 (20594) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.2 (20,594) 4.2 Based on 20,594 reviews ## User reviews Overall rating 4.6 Based on 26,512 reviews Filter by rating 5(19609) 4(5307) 3(1069) 2(208) 1(319) Mentioned topic Sorted by most recent AN Anonymous User Software Engineer Information Technology and Services ### "Secure, Reliable, and Easy-to-Use Online Payment Platform" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 July 15, 2026 Overall, PayPal has been a dependable payment solution for both personal and business transactions. It has simplified online payments, invoicing, expense management, and record keeping by providing organized transaction data and easy access to payment history. The platform is easy to use, secure, and widely accepted, making it suitable for international payments as well. Although the fees are higher than some alternatives and occasional verification or minor technical issues can occur, the reliability, security, customer support, and overall functionality make it a service I continue to use with confidence. Pros PayPal offers a secure and user-friendly payment platform that makes sending, receiving, and managing payments very convenient. The interface is intuitive, and setting up an account is straightforward. I especially like the invoicing feature, detailed transaction history, and expense tracking, which make it easier to manage personal and business finances. The platform integrates with many online stores and business tools, saving time during checkout and payment processing. Considering its security features, reliability, and global acceptance, it provides good value for money. Whenever I contacted customer support, the responses were professional and helpful, and most issues were resolved within a reasonable timeframe. Cons The biggest drawback is the transaction and currency conversion fees, which can become expensive for frequent international payments. There are also occasional account verification checks that may temporarily delay access to funds. While the platform is generally stable, I have experienced minor bugs such as delayed transaction status updates or temporary loading issues, although they were usually resolved quickly. I would also appreciate more flexible pricing options and faster resolution for complex support cases. Alternatives considered [Razorpay](https://www.capterra.com/p/179263/Razorpay/) Reasons for choosing PayPal I considered Razorpay because it offers strong payment processing capabilities, especially for domestic transactions. However, I chose PayPal because of its wider global acceptance, strong reputation for secure international payments, buyer and seller protection, and straightforward setup. Its easy integration with websites and e-commerce platforms, along with reliable cross-border payment support, made it the better fit for my needs. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. alessandro N. admin Commercial Real Estate ### "paypal rev" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 July 13, 2026 Pros excellent for rescue payment from clients and occasional customers using our flats without meeting each other Cons way of payment quite perfect. only sometimes problem with customer care because callings are managed from automatic systems,difficult to talk with human operators Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SC Shami C. Field sales representative Marketing and Advertising ### "Safe and secure payment" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 2/10 July 13, 2026 I had a good experience with PayPal. I mostly use it as a safe money transferring option. The good think is that I can decided how much I need to have In my PayPal account. Pros It’s supported by millions of online merchants, making it a convenient payment option for my shopping. Cons Accounts or funds may be temporarily limited while PayPal reviews activity for fraud or policy compliance. This can be particularly disruptive for sellers who rely on timely access to their money. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Tanya D. President Retail ### "Love Our Payments Being Secure Online" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 July 13, 2026 Overall our experience with paypal has been good for our business. We feel more secure making online payments. Pros We like that we can pay for items for our business online without our creditcard being potentially compromised. Cons There were sometimes some glitches when trying to use it since one account was logged it, would not allow that to log out and change to make a payment. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ER Erica R. Assitant PM Construction ### "Unmatched Convenience, Unpredictable Holds" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 July 13, 2026 Overall, my experience with PayPal has been highly positive when it comes to everyday transactions and online shopping. The sheer convenience of not having to enter payment details on every site is a massive time-saver. However, the high fees for certain transactions and occasional customer support hurdles mean it isn't perfect for every single financial need. Still, it remains an essential and secure tool in my digital wallet. Pros It is one of the most widely accepted digital wallets in the world. Checking out usually only requires a login and password, saving you from having to type in long credit card numbers and shipping addresses on every new website. Cons PayPal is known for occasionally freezing accounts or placing holds on funds without much warning, usually triggered by its automated security algorithms. Getting these holds released can sometimes be a lengthy and frustrating process. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RB Riccardo B. Marketing Expert Machinery ### "We feel safer in buying online today thanks to PayPal" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 11, 2026 Pros Paypal is the safest way to pay online and has completely redefined the online checkout experience. Customer support is great if you have troubles with your purchase. Plus, it’s super easy to use and configure your account to start buying with it Cons The platform could be more modern and intuitive. Login is a lit bit slow and checkout could be faster like Revolut Pay that works with just one tap. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KH Kasi H. Property Manager Hospitality ### "Widespread acceptance" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 2.0 2.0 Likelihood to Recommend 8/10 July 11, 2026 For My boss to send me money when needed it is a no brainer! Paypal us the way to go. But for our business it is just a necessary evil. So use it for person shopping and convenience. But for the business side we like to diversify our payment options. Pros It is super easy to use. Sign up is free. And My boss and I use it for weekly grocery shopping. And it is accepted everywhere which keeps us from always getting hurt with fees. Cons The transaction fees are extremely high. So if we take it as payment we are usually hit with 2.9% fee. All kinds of hidden fees and customer service does not help in anyway. Alternatives considered [Cash App](https://www.capterra.com/p/246167/Cash-App/) [Stripe](https://www.capterra.com/p/123889/Stripe/) [Wise](https://www.capterra.com/p/234269/Wise/) Reasons for choosing PayPal My boss is so comfortable with it that it just makes it easier then starting over with a new software. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DR Dave R. Manager Accounting ### "Secure and Convenient Platform for Online Payments" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 July 11, 2026 My overall experience with PayPal has been very positive. I regularly use it for online purchases, person-to-person payments, and transactions through marketplaces such as eBay. The platform has consistently provided a secure and convenient way to manage payments, with quick transaction processing and dependable buyer protection. Overall, PayPal has become one of my preferred online payment methods because of its ease of use, security, and widespread acceptance. Pros PayPal makes sending and receiving payments fast, secure, and convenient. I appreciate the buyer protection, broad acceptance by online retailers, and the ability to complete transactions without sharing my financial information directly with sellers. The mobile app and website are both easy to use and make managing payments straightforward. Cons Transaction fees can be higher than some alternative payment platforms, particularly for business transactions or receiving certain types of payments. Account reviews or payment holds may also occur occasionally, which can temporarily delay access to funds. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AR Alejandro R. Edición de material audiovisual Entertainment ### "Estándar de oro en pagos digitales, pero con comisiones que exigen control" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 July 10, 2026 Llevo años usando PayPal para gestionar cobros y pagos de servicios. A pesar de que las comisiones muerden un porcentaje notable de los márgenes, la infraestructura es tan robusta y universal que compensa el coste operativo por la fricción que elimina en el proceso de venta Pros Lo que más destaco es la velocidad de integración en cualquier flujo de trabajo o e-commerce y, sobre todo, la confianza instantánea que genera en el cliente final. La tasa de abandono de carrito disminuye drásticamente cuando los usuarios ven el botón de PayPal. Además, la gestión de disputas y la seguridad en la pasarela de pago son impecables Cons El principal inconveniente son las comisiones por transacción, que resultan significativamente más altas que las de competidores directos como Stripe, especialmente en ventas internacionales o conversiones de divisa. Además, el servicio de atención al cliente para resolver retenciones de fondos puede llegar a ser burocrático y lento Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. LR Luke R. Owner Machinery ### "Payment method that people trust" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 July 9, 2026 Pros PayPal made the payment process fast, familiar and convenient for customers. Offering a payment method people already trust helped checkout feel more smooth and secure. Cons It's definitely convenient but when a payment gets held or support takes too long to fix a problem, it becomes frustrating for a business that needs timely access to its money. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/207944/PayPal/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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