# PayPal Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about PayPal Software - reviews, pricing plans, popular comparisons to other Payment Processing products and more.

Source: https://www.capterra.com/p/207944/Square-Online

---

# 

 PayPal Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

PayPal

## What is PayPal?

With a simple, single integration you can accept debit and credit cards, PayPal, PayPal Credit, 10+ local payment methods in over 100 currencies and from 200+ markets around the world.

## What is PayPal used for?

[Payment Processing](https://www.capterra.com/payment-processing-software/)[Billing and Invoicing](https://www.capterra.com/billing-and-invoicing-software/)[Shopping Cart](https://www.capterra.com/shopping-cart-software/)

Recognitions

Shortlist

Top alternative

Featured

Overall rating

Based on 26,428 user reviews

Reviews sentiment

Positive

94%

Neutral

4%

Negative

2%

Pros & cons

Intuitive and accessible interface

Secure online transaction experience

High and confusing transaction fees

Inconsistent fraud and dispute handling

Starting price

$0.09

Per User, Per Month

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

-   Payment Processing / 2025

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for PayPal?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.paypal.com&name=PayPal)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### PayPal

4.6 (26,428)

VS.

[4.6 (3,346)](https://www.capterra.com/p/123889/Stripe/reviews/)

Starting Price

$0.09

Other

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.6 (26,406)

Ease Of Use

4.5 (3,335)

Value For Money

4.5 (20,261)

Value For Money

4.3 (2,538)

Customer Service

4.2 (20,516)

Customer Service

4.2 (2,287)

## PayPal alternatives

[4.2 (2,043)](https://www.capterra.com/p/135757/NetSuite/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

85%

of reviewers

rated it above 4 stars

[3.8 (720)](https://www.capterra.com/p/152638/Epos-Now/reviews/)

Starting price

$349.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

68%

of reviewers

rated it above 4 stars

[4.1 (130)](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/reviews/)

Starting price

$99.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

77%

of reviewers

rated it above 4 stars

[4.2 (1,307)](https://www.capterra.com/p/135618/Odoo/reviews/)

Starting price

$31.10

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

83%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/207944/PayPal/alternatives/)

## FAQs about PayPal

Overview

### What problems does PayPal solve?

PayPal solves slow, risky, and fragmented payment workflows by letting businesses send invoices, collect recurring and international payments, transfer funds quickly, and create shipping labels in one place. Small businesses, freelancers, ecommerce sellers, nonprofits, and remote teams use it to reduce checkout friction, protect buyer information, and document transactions clearly.

Answer based on 18993 reviews

Overview

### Which roles and teams benefit most from PayPal?

PayPal is most used by small business owners, founders, and executives who need fast payment collection, invoicing, and cash flow visibility. Freelancers, consultants, and creative professionals use it to bill clients and receive remote payments, while office managers, accountants, and project teams support transaction tracking, expense handling, and vendor or customer payments.

Answer based on 26313 reviews

Overview

### What company size and industries is PayPal built for?

PayPal is built primarily for small businesses, which make up 74% of reviewers, and it appears most often in Education Management, Information Technology and Services, and Marketing and Advertising at 5% each. It also serves enterprises at 15% and midsize businesses at 11%, alongside eCommerce platforms, marketplaces, and developers.

Answer based on 26409 reviews

Features and Usability

### What are the key features of PayPal?

PayPal includes core payment processing for online payments, credit card payments, digital wallet payments, and money transfers. Key differentiators include invoice creation, payment links, recurring billing, and multi-currency support. Reviewers also frequently mention transaction history, refunds, reporting, mobile access, and security features such as authentication and fraud detection.

Answer based on 14119 reviews

Integrations

### Which third-party tools and platforms does PayPal integrate with?

PayPal integrates with more than 50 third-party tools and platforms, including Venmo, Shopify, WooCommerce, WordPress, Cash App, Google Pay, Wix, and QuickBooks Online. Its integrations span ecommerce, website builders, digital wallets, accounting, forms, and fundraising tools, with additional catalog support for BigCommerce and Constant Contact.

Answer based on 3075 reviews

Getting Started and Support

### How easy is it to onboard and train a team on PayPal?

PayPal is generally quick to onboard for frontline staff and nontechnical users, with a simple interface supported by documentation and videos. Reviewers say sending invoices, refunds, and basic payment collection require little formal training. Admins, developers, and teams setting up integrations, carts, or custom business workflows may need more time.

Answer based on 104 reviews

Getting Started and Support

### What customer support options does PayPal offer, and how do users rate the experience?

PayPal offers email/help desk, FAQ/forum, a knowledge base, phone support, and chat. Users often describe support as fast and helpful when they reach the right agent, especially by phone or chat, but many also report slow email replies, long hold times, automated responses, and inconsistent resolution for account limitations.

Answer based on 4310 reviews

Security

### How does PayPal handle data security and access control?

PayPal uses encryption, secure payment gateway protections, and two-factor authentication to safeguard personal and financial data. It also limits sharing card details with merchants, recognizes trusted devices, supports biometric login, and sends security alerts. Some reviewers say frequent verification, strict settings, and phishing risks can make access feel cumbersome.

Answer based on 2508 reviews

## Who uses PayPal?

Based on Capterra reviews from the past year

Talk to a software expert

to get a free software list  
tailored to your business needs

Company size

Based on 1,019 reviews

100%

75%

50%

25%

Smallbusiness

Midsizebusinesses

Enterprise

Top job functions

Based on 1,019 reviews

Administrative

30%

Administrative

30%

IT & Software Development

10%

Entrepreneurs/ Owners

9%

Creative & Design

8%

Others

43%

Top industries

Based on 1,019 reviews

Construction

30%

Information Technology and Services

23%

Computer Software

17%

Consumer Services

17%

Other

13%

## Pros and Cons

Intuitive and accessible interface

95% positive reviews out of 6125

Most reviewers find ease of use valuable, noting the intuitive interface, simple navigation, and straightforward setup for both personal and business tasks across devices.

Danwil R

Owner and Founder, 1 employee.

"The user interface is intuitive, making it easy to navigate through the various features."

High and confusing transaction fees

68% negative reviews out of 2803

Most users comment that fees are a major drawback, mentioning high costs, unclear fee structures, and frustration over charges for various transactions, especially compared to alternatives.

Blair G

CEO, 1 employee.

"PayPal has a high fee structure per transaction that can deter a business from using it as part of their payment structure."

Secure online transaction experience

96% positive reviews out of 888

Most users report safe transactions as essential, highlighting robust security measures, longstanding reputation, and peace of mind when sharing financial details or making purchases online.

Inconsistent fraud and dispute handling

66% negative reviews out of 1147

Some users report fraud protection as problematic, citing slow dispute resolution, challenges recovering funds, and policies that sometimes favor scammers or make sellers vulnerable.

Alda C

Business Owner, 1 employee.

"Anyone can make a claim against a client, and they don't even ask for evidence, and give your money away."

Consistent trustworthy payment platform

97% positive reviews out of 687

Most reviewers describe reliability as a key reason for choosing PayPal, citing consistent performance, trusted brand reputation, and dependable transaction processing for both business and personal use.

Beth A

Copywriter, 2 - 10 employees.

"I've had a go with PayPal and Stripe for this and definitely find PayPal easier and more reliable."

Limited global service coverage

58% negative reviews out of 808

Some reviewers describe country availability as restrictive, noting difficulties accessing features, receiving payments, or managing accounts due to regional limitations and unsupported countries.

Mena I

Assistant Manager, 501 - 1,000 employees.

"It is limited to few countries which often restrict me from making use of this software sometimes when am not in a country that supports paypal which has limited me from making payment at times."

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Online Payments

4.7 (3,709)

64.92% of 3709 reviewers that rated this feature as important or highly important

PayPal offers a fast, secure way to make online payments globally. Users think it’s easy to pay or get paid, track transactions, and enjoy strong fraud protection. Many highlight seamless integration with e-commerce sites, though some note not all merchants accept PayPal.

Payment Processing

4.6 (3,440)

63.23% of 3440 reviewers that rated this feature as important or highly important

PayPal helps you process payments quickly and securely, supporting instant transfers, multiple payment methods, and real-time notifications. Users value the streamlined experience, but some report issues with fund holds, high fees, and occasional delays in releasing payments.

Data Security

4.6 (3,128)

66.14% of 3128 reviewers that rated this feature as important or highly important

PayPal offers robust data security with encryption, two-factor authentication, and fraud monitoring. Reviewers feel confident sharing sensitive information, appreciate buyer protection, and value frequent notifications, though a few mention concerns about scam handling and occasional account access issues.

Mobile Payments

4.6 (2,646)

62.21% of 2646 reviewers that rated this feature as important or highly important

PayPal gives you the flexibility to send, receive, and manage money directly from your mobile device. Reviewers appreciate the convenience, security, and speed, as well as options like QR code payments and integration with services like Mpesa, though some mention occasional transaction management challenges.

Mobile Access

4.7 (1,349)

59.90% of 1349 reviewers that rated this feature as important or highly important

With this capability, you can manage your PayPal account, send or receive payments, and monitor transactions from anywhere using your phone. Reviewers appreciate the app’s convenience, security, real-time notifications, and user-friendly design, though some mention occasional logouts.

Payment Fraud Prevention

4.5 (2,683)

63.40% of 2683 reviewers that rated this feature as important or highly important

Tools to prevent payment fraud, such as identity authentication, risk analysis, seller protection, etc.

PayPal 96 features

Define levels of authorization for access to specific files or systems

Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.

Accept electronic bank-to-bank transfers using a network called the Automated Clearing House (ACH)

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Generate one-off reports that meet information requirements

Software program that continuously adjusts its behavior based on observed data

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Automatically identify unusual behavior

Application programming interface that allows for integration with other systems/databases

Verify the identity of users/devices to enable secure access

Scan barcodes to ensure accurate pricing and label tracking

Create, manage, and send invoices or bills to customers

Gateway through which end users can view past bills and pay current invoices

Process of managing an organization's cash resources, including cash on hand, investments, and bank account balances

Detection of fraudulent checks to prevent financial losses

Track and manage adherence to policies for any service, product, process, or supplier

Centralized database of stakeholders and their contact information such as names, address, phone number etc.

Accept and process credit card transactions

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Alter the layout and content of dashboards

Invoices that can be tailored according to company's branding, payment terms and personalized information

Import and export data to and from software applications

Ability to handle large datasets

PayPal offers robust data security with encryption, two-factor authentication, and fraud monitoring. Reviewers feel confident sharing sensitive information, appreciate buyer protection, and value frequent notifications, though a few mention concerns about scam handling and occasional account access issues.

Graphical representation of data

Accept and process credit/debit card transactions

Buyer isn't billed until the period is up without any interest charges

Allows customers to check out with wallet payment methods that digitally store credit and debit cards

Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products

Transfer of data from one computer system to another

Electronically collect payments for goods or services

Digitally sign online documents

Monitor and record expenses such as purchases or charges incurred

Evaluate units, projects, budgets, and other finance-related data to gauge their performance and potential risk

Plan, manage, and track the financial activities of an individual or organization

Generate reports to assess the financial performance of an organization

Intended to be used by banks

Intended to be used by online stores

Designed for food trucks

For Retail Stores

Designed for small businesses

Identify and prevent suspicious activity

Transactions that typically involve face-to-face interactions between the payer and the payee

Monitoring employee behavior for suspicious activity to detect internal fraud

Track and manage inventory levels to maintain proper supply

Create invoices from scratch or have recurring invoices

Store and view prior invoices for each account/client

Captures invoice data and maintains comprehensive records for auditing and reporting purposes

Creation, processing, verification, and execution of invoices till the payment is made

Reports specific to marketing and associated campaigns

With this capability, you can manage your PayPal account, send or receive payments, and monitor transactions from anywhere using your phone. Reviewers appreciate the app’s convenience, security, real-time notifications, and user-friendly design, though some mention occasional logouts.

PayPal gives you the flexibility to send, receive, and manage money directly from your mobile device. Reviewers appreciate the convenience, security, and speed, as well as options like QR code payments and integration with services like Mpesa, though some mention occasional transaction management challenges.

Observe and track the demand, usage, progress or quality of a system, product, or user

Manage and handle various international currencies

Manage and support multiple locations

Set rebilling periods, charging customers one rate annually or semi-annually, then a better rate afterward, as a subscriber benefit

Process payments via multiple modes directly through the application

Create, send, and view electronic invoices

PayPal offers a fast, secure way to make online payments globally. Users think it’s easy to pay or get paid, track transactions, and enjoy strong fraud protection. Many highlight seamless integration with e-commerce sites, though some note not all merchants accept PayPal.

Manage and track customer orders for goods, investments, or any other purchases

Tools to prevent payment fraud, such as identity authentication, risk analysis, seller protection, etc.

Integration with payment gateways to facilitate online transactions

Send clickable links via text or email to collect payments from customers

Offers multiple online payment options such as credit card, Paypal, gift cards, mobile payments, and more

PayPal helps you process payments quickly and securely, supporting instant transfers, multiple payment methods, and real-time notifications. Users value the streamlined experience, but some report issues with fund holds, high fees, and occasional delays in releasing payments.

Track sent and received payments, invoices, and bills.

Store, process, and transmit cardholder data in compliance with the Payment Card Industry Data Security Standard (PCI DSS)

Organize and manage the accomplishments and development of employees or performance of applications or systems

Accept and process customer payments for products or services using hardware and software

Present a catalog of inventory that customers can view

Estimate or forecast of a future scenario based on the study of present trends

Design, communicate, and distribute incentives to perform a specific action

Receive notification of issues as soon as they occur

Receive data and information in real time

Active monitoring of systems, applications, or networks

Upload, track, and submit receipts in a central database

Generate recurring invoices

Automated process of charging customers at regular intervals for repeated access or use of a product or service

Oversee the process of issuing refunds

Timed notification for any upcoming task, deadline, appointment, or activity

View and track pertinent metrics to find patterns and gain insights from data

Track and facilitate returns of products sold

Analyze potential risks across the organization

Process of identifying, evaluating, mitigating, addressing and reporting on potential risks or uncertainties

Set & manage permission levels based on user roles and restrict access to only authorized individuals

Reports specific to sales analysis for trends and strategies

Calculation of consumption tax imposed on the sale of goods/services

Set a time to generate routine reports automatically

Search and filter data across systems to locate required information by entering keywords or certain criteria

Online portal through which end users can access the system, manage tasks, or obtain information

Generate or print labels that contain shipping information for packages

Manage and track orders being shipped to customers

Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.

Track the status over time for a request, process, asset, or transaction

Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period

Monitor or audit historical and current transactions to analyze customer account activities

Get Advice

We can help you find the software with the features you need.

Features

4.6 (26,396)

4.6

Based on 26,396 reviews

## Pricing

Value for money

4.5 (20261)

Free Version

[View pricing plan details](https://www.capterra.com/p/207944/PayPal/pricing/)

Point of Sale

$0.09

Other,

Card Processing

$0.29

Other,

It includes:

-   Visa
-   Mastercard
-   Apple Pay
-   Maestro
-   American Express
-   Discover

PayPal and Venmo

$0.49

Other,

It includes:

-   PayPal
-   Venmo

Pay Later

$0.49

Other,

Value for money

4.5 (20,261)

4.5

Based on 20,261 reviews

## Integrations

[

WordPress](https://www.capterra.com/p/131687/WordPress/)[

Wix](https://www.capterra.com/p/169007/Wix/)[

Venmo](https://www.capterra.com/p/222572/Venmo-/)[

QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[

Shopify](https://www.capterra.com/p/83891/Shopify/)[

Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/)[

Squarespace](https://www.capterra.com/p/143461/Squarespace/)[

Xero](https://www.capterra.com/p/120109/Xero/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.2 (20516)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.2 (20,516)

4.2

Based on 20,516 reviews

## User reviews

Overall rating

4.6

Based on 26,428 reviews

Filter by rating

5(19554)

4(5285)

3(1064)

2(206)

1(319)

Mentioned topic

Sorted by most recent

MY

Matthias Y.

Student

Computer Software

### "A practical money app"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

3.0

3.0

Likelihood to Recommend

7/10

June 4, 2026

Pros

Its a good app with a good functionalities, it just works as a money account. Usefull to buy things online for example

Cons

There is nothing in particular I don't like, it just works and has a pretty good UI. We can also send money between friend for example.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SA

Suman A.

Owner,Bookkeeper,TAxPreparer

Accounting

### "Trusted Payment Platform with Global Reach"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

June 4, 2026

PayPal is the go-to for fast, secure online payments. While not a full accounting tool, it's excellent for collecting payments, sending invoices quickly, and managing basic expense tracking on the go

Pros

Instantly recognizable and trusted by customers worldwide. Easy to set up, supports global payments in multiple currencies, and built-in buyer/seller protection adds confidence.

Cons

Transaction fees add up quickly, especially for international payments. Account holds and freezes can occur without warning, disrupting cash flow for small businesses

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

DM

Darnell M.

Mentor

Broadcast Media

### "PayPal makes life easy!!! "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

June 4, 2026

Paypal is an Easy resource when paying for services or goods!! So far when using PayPal I have not had any issues. And when I did have minor issues PayPal’s correspondence time was amazing

Pros

What I loved most about the PayPal app is the ease of use along with its detailed instructions. It was easy to navigate thru the site.

Cons

I don’t really have any dislikes. But I do feel that the PayPal app should have an increase in the amount you can receive and send daily

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

TJ

Theresa J.

Adjuncy

E-Learning

### "PayPal Usage "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

1.0

1.0

Likelihood to Recommend

10/10

June 3, 2026

I dislike that customer support can sometimes be difficult to reach, and account holds or disputes can take time to resolve

Pros

I like that PayPal is convenient, widely accepted, and makes it easy to send, receive, and manage payments securely.

Cons

I dislike that customer support can sometimes be difficult to reach, and account holds or disputes can take time to resolve.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

KO

Keith o.

Owner

Computer Hardware

### "Mixed bag of use "

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

2.0

2.0

Likelihood to Recommend

5/10

June 2, 2026

My experience with PayPal is a mixed bag but more towards the good. But also on the higher priced side as well.

Pros

Not much of a value for the money but it is pretty good to use. Invoicing is easy to use as is customer support.

Cons

The value is not the very good, its very expensive actually. Bugs and issues are very high. But updated regularly.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

Teacher

Education Management

### "Highly Secure and Reliable Platform for International Payments"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

May 31, 2026

My overall experience with PayPal has been highly satisfactory. It serves as a bridge for receiving international payments seamlessly. Setting up the account and completing the KYC was straightforward. While the fee structure could be improved, the security and global acceptance it offers make it an indispensable tool for managing overseas earnings.

Pros

PayPal is an incredibly secure and fast platform for international transactions. What I like most is how easy it is to link with a local bank account and receive payments from clients or global websites without any hassle. The user interface is very clean, and the multi-currency conversion happens automatically, which saves a lot of time. It is a highly trusted platform for freelancers and remote workers.

Cons

The transaction fees and currency conversion rates are slightly on the higher side compared to other platforms. Also, sometimes the customer support takes a bit longer to resolve account holds or verification issues, which can delay urgent payments.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Eric S.

CEO

Retail

### "PayPal is the glue between websites and payments"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

3.0

3.0

Likelihood to Recommend

9/10

May 31, 2026

PayPal has always been a large part of my online payment mechanism. It started when using Ebay and on Shopify.

Pros

PayPal makes receiving and sending money very easy and efficient. The ability to plug into an e-commerce site and start collecting payments is simple.

Cons

Sometimes verification is not efficient. Also support could be better when it comes to technical help.

Alternatives considered

[Shopify](https://www.capterra.com/p/83891/Shopify/)

Reasons for choosing PayPal

Ease of use and also the fees were much cheaper.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SB

Samantha B.

Owner

Consumer Services

### "PayPal!!!!"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

May 29, 2026

Overall, good experience. I think there are some user friendly things that could be improved but all in all a great asset to have. Makes sending and receiving invoices a lot easier.

Pros

Secure, and reliable. I use it primarily to take in money and purchase shipping labels for my customers. My husband and I both use PayPal for both of our business endeavors The customer support we have both needed on occasion has been helpful as well.

Cons

It's hard to find the option to transfer money back and fourth between Venmo and PayPal. I think this should be an easier way to do that.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Randall R.

Coordinator

Non-Profit Organization Management

### "Start ysing PayPal!"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 28, 2026

My overall experience has been great! I will continue to use PayPal in all of my affairs and transactions.

Pros

I love having the ability to do secure transactions and speedy processes. PayPal has always been good to me!

Cons

The wait for verification of funds can take long sometimes. Otherwise PayPal is awesome in every other area!

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MM

Maria M.

Communication Specialist

Apparel & Fashion

### "Great tool: easy and reliable platform for invoices and online payments"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 27, 2026

It has been great. It has facilitated the payment for UGC creators. Overall, it has been a reliable and convenient payment solution for our business needs.

Pros

I love how easy it is to send invoices, make payments, send money requests. The platform is simple to use, reliable, and makes managing transactions quick and convenient for both businesses and clients.

Cons

I don't like the lack of integration with other platforms. It would be much more efficient if PayPal connected more seamlessly with accounting, inventory, and CRM systems that businesses already use daily.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

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