# Konexus Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Konexus Software - reviews, pricing plans, popular comparisons to other Push Notifications products and more.

Source: https://www.capterra.com/p/207947/AlertSense

---

# 

 Konexus Software Review 2026: Features, Integrations, Pros & Cons

Last updated on August 24, 2025

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Konexus

## What is Konexus?

Konexus is a critical communication solution featuring an easy-to-use mobile app for efficient push notifications. The modern and simple user interface allows organizations to securely send communication from anywhere via mobile app.

## What is Konexus used for?

[Push Notifications](https://www.capterra.com/push-notifications-software/)[Emergency Notification](https://www.capterra.com/emergency-notification-software/)[Internal Communications](https://www.capterra.com/internal-communications-software/)

Top alternative

Featured

Overall rating

Based on 9 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$0.1

Per User, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Konexus?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.konexus.com&name=Konexus)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Konexus

4.9 (9)

VS.

[4.7 (24,076)](https://www.capterra.com/p/135003/Slack/reviews/)

Starting Price

$0.1

Per Feature

Starting Price

$8.75

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.9 (9)

Ease Of Use

4.6 (22,631)

Value For Money

4.6 (7)

Value For Money

4.5 (15,210)

Customer Service

4.9 (8)

Customer Service

4.4 (13,474)

## Konexus alternatives

[4.8 (151)](https://www.capterra.com/p/176123/AlertMedia-Mass-Notification/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

Highest Rated

[4.9 (23)](https://www.capterra.com/p/186220/Crises-Control/reviews/)

Starting price

$2.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[4.3 (14)](https://www.capterra.com/p/154074/DeskAlerts/reviews/)

Starting price

$3300.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[4.3 (3)](https://www.capterra.com/p/185220/Preparis/#reviews)

Starting price

$1.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

67%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/207947/AlertSense/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Alerts/Notifications

5.0 (3)

33.33% of 3 reviewers that rated this feature as important or highly important

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Audit Trail

4.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

A record of all activities within the system, including user access, changes made, etc.

Chat/Messaging

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Communicate using direct chat or messages within the system

Contact Management

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Manage, organize, and store contact information

Email Alerts

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Receive and/or send email notifications for urgent updates, requests, or other information

Employee Database

4.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Electronic storage of staff/employee contact information and job status in a centralized repository

Konexus 42 features

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Set-up notifications and alerts for mobile apps.

A record of all activities within the system, including user access, changes made, etc.

Campus Notifications

Communicate using direct chat or messages within the system

Record and track all relevant internal and external communications

Manage, organize, and store contact information

Pre-designed layouts that can be customized to match preferences and requirements

Plan and implement business continuity measures in case of unforeseen events

Receive and/or send email notifications for urgent updates, requests, or other information

Electronic storage of staff/employee contact information and job status in a centralized repository

Public or private sharing of digital files such as documents, audio/video, images, and more

Determines the location of a device using GPS or an IP address

Geographic location of visitors determines behavior of the software

Manage and track all disruptions and incidents

Report and update incidents related to health or workplace injuries that occur on a job or en route to a job site

Oversee people and resources to carry out an investigation

Ability to chat online in real time

Send messages to multiple recipients at the same time

Notifications via mobile devices

Allows communication with customers or users via multiple channels such as phone, email, live chat, etc.

Manage and support multiple languages

Provide notifications in multiple languages

Schedule when notifications are sent

Track and organize on-call shifts

Trigger clickable pop-up messages

Engage in direct, instant messaging with customers, users, etc.

Notifications that are delivered to users as soon as an event occurs

View and track pertinent metrics to find patterns and gain insights from data

Notifying as a warning or reminder of a potential or imminent hazard

Track, report on and implement actions pertaining to physical safety at the workplace

Develop potential scenarios to identify risks and opportunities

Digitally share screen view with others

Set-up SMS-based notifications and alerts for mobile devices.

Create and administer polls and surveys

Attach digital tags to documents and assets for identification, search, or monitoring purposes

Create, manage and track all task activities and progression

Sample files or documents that could be customized as needed or used as is

Set up connections to third-party platforms to improve business processes

View messages sent by both parties during the chat conversation

Send, receive, and respond to messages

Get Advice

We can help you find the software with the features you need.

Features

4.6 (9)

4.6

Based on 9 reviews

## Pricing

Value for money

4.6 (7)

Free Trial

Free Version

Basic

$0.10

Per Feature,

Value for money

4.6 (7)

4.6

Based on 7 reviews

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.9 (8)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.9 (8)

4.9

Based on 8 reviews

## User reviews

Overall rating

4.9

Based on 9 reviews

Filter by rating

5(8)

4(1)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

KK

Kaung Khant Z.

Network and SDN Engineer

Information Technology and Services

### "Efficient, User-Friendly and Cost-Effective with Konexus"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 22, 2024

Overall user experience with konexus has been highly positive with its ease of use with intuitive interface and efficient notification and communication capabilities for both internal and external.

Pros

I liked its ease of use, cost-effectiveness and excellent customer service. I appreciated its intuitive interface, efficient notification capabilities and the flexibility in pricing plans.

Cons

Actually, I don't have it but some users in my organization found a little bit hard in third-party integrations.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

DS

Depei S.

Network Administrator

Hospital & Health Care

### "A Good choice for small business"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

August 30, 2023

Our agency used AlertSense/Konexus for over five years. We primarily used it for real emergency situations and occasional agency business closure notifications. The platform is user-friendly, but as more SaaS solutions became available in the market, we transitioned to another vendor that better met our users' needs. Despite this, I still appreciate Konexus for its cost-effectiveness and the long-term contract we had with them.

Pros

Konexus offers various pricing plans, each with different capabilities. The core plan includes a limited number of texts and voice messages, making it cost-effective for companies that don't want to make a large investment or don't anticipate frequent use of mass notifications.

Cons

While Konexus has added several new features, it still lacks third-party integration options, such as Single Sign-On (SSO).

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

September 1, 2023

Hello Depei, thank you so much for your positive review, we appreciate it. We valued our partnership with your company and we were very disheartened when the decision was made to leave Konexus. I did want to comment that Konexus does offer SSO integration, among several other integrations. The specific integration that you were wanting was an integration with Microsoft Teams, and we do not have that integration built yet. However Konexus has open API capabilities, so a future integration through open API is possible. Thank you for taking the time to leave your review, it was a pleasure working with you.

LC

Laika C.

Accounting Clerk

Accounting

### "The best there is for emergency situations!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

November 26, 2022

Pros

What I love about this software is definitely its purpose, to notify people in case of emergency. We use this software easily and we felt very inform and safe while using it because it gives us the opportunity to be informed of critical events.

Cons

'Till now, I haven't encountered any disadvantages or problems worth mentioning while using this software. Worth to use!

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RT

Russ T.

Director

Public Safety

### "Best notification system out there"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 26, 2022

My overall experience is one that this product and the customer support are dependable, efficient, and effective as a means of communicating pertinent information with a large audience that spans the entire spectrum of users. Tech savvy users will appreciate the professional look and feel of the product yet seniors or other folks that may not be quite as hip to new methods of communication can also find utility in the messages which makes those messages all the more effective.

Pros

What I like most about this software is the ease of use without sacrificing any capabilities or degradations in the quality of the end product. By that I mean that as simple as the product may be to use, end users who receive the notifications and messages maintain the perception of a professionally composed and delivered message.

Cons

What I liked the least was the initial portal/user interface was a bit clunky and not very intuitive. However, the new platform has eliminated any of the small details that previously bothered me.

Reasons for choosing Konexus

Price was a big factor but more importantly was the customer service aspect that Konexus offered. Ease of use for me was a huge contributing factor in my decision and I have not regretted that decision in over four years of use.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Ryan H.

Business Manager

Human Resources

### "Konexus "Connects Us" - yeah, it rhymes"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 14, 2020

Sales process was easy with straightforward pricing. Account Executive \[SENSITIVE CONTENT HIDDEN\] knew her stuff. Made the buying process super simple.

Pros

I like I can use 1 tool to segment our users and message them based on the necessary criteria, on a device, rapidly. Out IT department plans to implement this tool with RSA Archer Business Resiliency. We have some Spanish speaking partners and clients, so the multi-language messaging was nice as well.

Cons

The user experience is way above average for most software platforms. The user interface is good but could be better.

Switched from

[AlertMedia](https://www.capterra.com/p/176123/AlertMedia-Mass-Notification/)

Pricing was too high at our renwal

Alternatives considered

[AlertMedia](https://www.capterra.com/p/176123/AlertMedia-Mass-Notification/)

Reasons for choosing Konexus

Pciing

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JM

Jim M.

Emergency Management Coordinator

Government Administration

### "AlertSense(tm) is a great platform and the customer service is Top Tier"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 20, 2020

I was glad that I switched from the Everbridge platform I inherited when I cam here in 2011. we moved over to AlertSense, at my urgings, in 2014-2015 and have been satisfied with everything !!!

Pros

Set up was every easy, Public Interface is well received, and the IPAWS CAP Alert Access is intuitive and comprehensive.

Cons

Sometimes with Rural addresses, the software does not recognize the correct location. but that is no different from any GIS platform in Rural Wyoming.

Switched from

[Everbridge Mass Notification](https://www.capterra.com/p/175907/Mass-Notification/)

Lack of Support, ease of use, cost savings to the county.

Reasons for choosing Konexus

Best deal and Customer Service was Top Notch.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JB

Jeanne B.

Business Manager

Government Administration

### "Great Communicaiton Facilitator"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 20, 2020

We use this product for internal and external notifications. It has proved to be a timesaver in allowing us to disseminate information to employees and/or the public in either one-time or recurring notifications. Communication in running our business is literally at our fingertips!

Pros

The ability to establish "groups" is a very important to our business. We use it daily to disseminate information various groups established based on areas of interest, job roles, etc.

Cons

Attaching links to notifications are somewhat tricky, but I have always gotten it worked out by getting in touch with our contact. Also, would like to see a "random" feature added to the "recurring" messages option on AlertSense. This would allow you to click on specific dates for a recurring message that do not fit a regular recurring pattern such as (daily, weekly, etc.)

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

Technology Coordinator

Government Administration

### "Amazing Company and Products!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 20, 2020

We have nothing but great things to say about this company. We have enjoyed working with the amazing team they have.

Pros

This company goes the extra mile to make sure you have a great customer experience. The teams are always willing to help and provide excellent customer service. The software is also very well priced.

Cons

The sales team can be hard to connect with at times, but that has only been since COVID started.

Alternatives considered

[Everbridge Mass Notification](https://www.capterra.com/p/175907/Mass-Notification/)

Reasons for choosing Konexus

price and functionality

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MS

Mathew S.

Dir Global Security

Health, Wellness and Fitness

### "This is a great product"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

October 7, 2020

Wonderful experience with the Konexus team and love their product.

Pros

I love how simple this app is to use. This makes it easy to onboard other managers to use this product.

Cons

I haven't found much that I have not liked about Konexus. Every issue we have had has been met with very attentive reps.

Switched from

[Everbridge Mass Notification](https://www.capterra.com/p/175907/Mass-Notification/)

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/207947/AlertSense/reviews/)

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Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)