--- title: "Konexus Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Konexus Software - reviews, pricing plans, popular comparisons to other Push Notifications products and more." source_url: "https://www.capterra.com/p/207947/AlertSense/" page_type: "product" language: "en" --- # Konexus Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Konexus ## What is Konexus? Konexus is a critical communication solution featuring an easy-to-use mobile app for efficient push notifications. The modern and simple user interface allows organizations to securely send communication from anywhere via mobile app. ## What is Konexus used for? [Push Notifications](https://www.capterra.com/push-notifications-software/)[Emergency Notification](https://www.capterra.com/emergency-notification-software/)[Internal Communications](https://www.capterra.com/internal-communications-software/) Top alternative Featured Overall rating Based on 9 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $0.1 Per User, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Konexus?[Manage this product listing](https://www.g2.com/products/konexus-konexus/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Konexus 4.9 (9) VS. [4.8 (151)](https://www.capterra.com/p/176123/AlertMedia-Mass-Notification/reviews/) Starting Price $0.1 Per Feature Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.9 (9) Ease Of Use 4.8 (151) Value For Money 4.6 (7) Value For Money 4.7 (129) Customer Service 4.9 (8) Customer Service 4.9 (140) ## Konexus alternatives Highest Rated [4.9 (23)](https://www.capterra.com/p/186220/Crises-Control/reviews/) Starting price $2.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.5 (68)](https://www.capterra.com/p/166388/Day-to-Day-Notification/reviews/) Starting price $500.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [4.3 (14)](https://www.capterra.com/p/154074/DeskAlerts/reviews/) Starting price $3300.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [Rave Alert](https://www.capterra.com/p/178407/Rave-Alert/) [4.7 (95)](https://www.capterra.com/p/178407/Rave-Alert/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/178407/Rave-Alert/) ## FAQs about Konexus Overview ### What company size and specific industries is Konexus built for? Konexus is designed for government and public safety agencies, as well as organizations of all sizes, from small businesses to large enterprises. It is used in financial services, retail, hospitality, transportation, energy, health care, and education, making it suitable for public-sector teams and a wide range of commercial industries. Features and Usability ### What are the key features of Konexus? Konexus offers multi-channel communication with app notifications, push notifications, SMS notifications, email alerts, and mass notifications. It includes incident management, incident reporting, alerts and escalation, on-call scheduling, and disaster recovery, plus geolocation, geotargeting, audit trail, reporting/analytics, templates, and third-party integrations. Getting Started and Support ### What training and onboarding options does Konexus offer? Konexus provides live online training, webinars, and documentation to help teams get started. Live online sessions support guided setup and direct instruction, webinars offer scheduled group learning, and documentation gives written reference material for self-paced review of features and setup steps. Getting Started and Support ### What customer support options does Konexus offer? Konexus provides Email/Help Desk and Phone Support. No reviewer feedback is available to describe response times, helpfulness, or common support frustrations, so the support experience cannot be characterized from user comments. ## Features AI summary Based on 639 Push Notifications reviews Capterra data shows that buyers of push notifications software rank the following features as their top priorities: - **Campaign Management** (**33%** of reviewers rated this feature as critical) - **Engagement Tracking** (**36%**) - **API** (**47%**) Konexus includes **API** but does not offer **Campaign Management** or **Engagement Tracking**. Its **API** gives teams a direct way to connect push notification workflows with other business systems, helping businesses automate data sharing, connect tools more efficiently, and manage notifications within their existing processes. Alerts/Notifications 5.0 (3) 33.33% of 3 reviewers that rated this feature as important or highly important Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Audit Trail 4.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important A record of all activities within the system, including user access, changes made, etc. Chat/Messaging 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Communicate using direct chat or messages within the system Contact Management 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Manage, organize, and store contact information Email Alerts 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Receive and/or send email notifications for urgent updates, requests, or other information Employee Database 4.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Electronic storage of staff/employee contact information and job status in a centralized repository Konexus 42 features ### All Features - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - App Notifications: Set-up notifications and alerts for mobile apps. - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Campus Notifications: Campus Notifications - Chat/Messaging: Communicate using direct chat or messages within the system - Communications Management: Record and track all relevant internal and external communications - Contact Management: Manage, organize, and store contact information - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Disaster Recovery: Plan and implement business continuity measures in case of unforeseen events - Email Alerts: Receive and/or send email notifications for urgent updates, requests, or other information - Employee Database: Electronic storage of staff/employee contact information and job status in a centralized repository - File Sharing: Public or private sharing of digital files such as documents, audio/video, images, and more - Geolocation: Determines the location of a device using GPS or an IP address - Geotargeting: Geographic location of visitors determines behavior of the software - Incident Management: Manage and track all disruptions and incidents - Incident Reporting: Report and update incidents related to health or workplace injuries that occur on a job or en route to a job site - Investigation Management: Oversee people and resources to carry out an investigation - Live Chat: Ability to chat online in real time - Mass Notifications: Send messages to multiple recipients at the same time - Mobile Alerts: Notifications via mobile devices - Multi-Channel Communication: Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. - Multi-Language: Manage and support multiple languages - Multi-Language Alerts: Provide notifications in multiple languages - Notification Scheduling: Schedule when notifications are sent - On Call Scheduling: Track and organize on-call shifts - Push Notifications: Trigger clickable pop-up messages - Real-Time Chat: Engage in direct, instant messaging with customers, users, etc. - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Risk Alerts: Notifying as a warning or reminder of a potential or imminent hazard - Safety Incident Management: Track, report on and implement actions pertaining to physical safety at the workplace - Scenario Planning: Develop potential scenarios to identify risks and opportunities - Screen Sharing: Digitally share screen view with others - SMS Notifications: Set-up SMS-based notifications and alerts for mobile devices. - Survey/Poll Management: Create and administer polls and surveys - Tagging: Attach digital tags to documents and assets for identification, search, or monitoring purposes - Task Management: Create, manage and track all task activities and progression - Templates: Sample files or documents that could be customized as needed or used as is - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Transcripts/Chat History: View messages sent by both parties during the chat conversation - Two-Way Communication: Send, receive, and respond to messages --- Get Advice We can help you find the software with the features you need. Features 4.6 (9) 4.6 Based on 9 reviews ## Pricing Value for money 4.6 (7) Free Trial Free Version Basic $0.10 Per Feature, Value for money 4.6 (7) 4.6 Based on 7 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.9 (8) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.9 (8) 4.9 Based on 8 reviews ## User reviews Overall rating 4.9 Based on 9 reviews Filter by rating 5(8) 4(1) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent KK Kaung Khant Z. Network and SDN Engineer Information Technology and Services ### "Efficient, User-Friendly and Cost-Effective with Konexus" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 22, 2024 Overall user experience with konexus has been highly positive with its ease of use with intuitive interface and efficient notification and communication capabilities for both internal and external. Pros I liked its ease of use, cost-effectiveness and excellent customer service. I appreciated its intuitive interface, efficient notification capabilities and the flexibility in pricing plans. Cons Actually, I don't have it but some users in my organization found a little bit hard in third-party integrations. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DS Depei S. Network Administrator Hospital & Health Care ### "A Good choice for small business" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 August 30, 2023 Our agency used AlertSense/Konexus for over five years. We primarily used it for real emergency situations and occasional agency business closure notifications. The platform is user-friendly, but as more SaaS solutions became available in the market, we transitioned to another vendor that better met our users' needs. Despite this, I still appreciate Konexus for its cost-effectiveness and the long-term contract we had with them. Pros Konexus offers various pricing plans, each with different capabilities. The core plan includes a limited number of texts and voice messages, making it cost-effective for companies that don't want to make a large investment or don't anticipate frequent use of mass notifications. Cons While Konexus has added several new features, it still lacks third-party integration options, such as Single Sign-On (SSO). Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor September 1, 2023 Hello Depei, thank you so much for your positive review, we appreciate it. We valued our partnership with your company and we were very disheartened when the decision was made to leave Konexus. I did want to comment that Konexus does offer SSO integration, among several other integrations. The specific integration that you were wanting was an integration with Microsoft Teams, and we do not have that integration built yet. However Konexus has open API capabilities, so a future integration through open API is possible. Thank you for taking the time to leave your review, it was a pleasure working with you. LC Laika C. Accounting Clerk Accounting ### "The best there is for emergency situations!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 November 26, 2022 Pros What I love about this software is definitely its purpose, to notify people in case of emergency. We use this software easily and we felt very inform and safe while using it because it gives us the opportunity to be informed of critical events. Cons 'Till now, I haven't encountered any disadvantages or problems worth mentioning while using this software. Worth to use! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RT Russ T. Director Public Safety ### "Best notification system out there" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 26, 2022 My overall experience is one that this product and the customer support are dependable, efficient, and effective as a means of communicating pertinent information with a large audience that spans the entire spectrum of users. Tech savvy users will appreciate the professional look and feel of the product yet seniors or other folks that may not be quite as hip to new methods of communication can also find utility in the messages which makes those messages all the more effective. Pros What I like most about this software is the ease of use without sacrificing any capabilities or degradations in the quality of the end product. By that I mean that as simple as the product may be to use, end users who receive the notifications and messages maintain the perception of a professionally composed and delivered message. Cons What I liked the least was the initial portal/user interface was a bit clunky and not very intuitive. However, the new platform has eliminated any of the small details that previously bothered me. Reasons for choosing Konexus Price was a big factor but more importantly was the customer service aspect that Konexus offered. Ease of use for me was a huge contributing factor in my decision and I have not regretted that decision in over four years of use. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Ryan H. Business Manager Human Resources ### "Konexus "Connects Us" - yeah, it rhymes" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 14, 2020 Sales process was easy with straightforward pricing. Account Executive \[SENSITIVE CONTENT HIDDEN\] knew her stuff. Made the buying process super simple. Pros I like I can use 1 tool to segment our users and message them based on the necessary criteria, on a device, rapidly. Out IT department plans to implement this tool with RSA Archer Business Resiliency. We have some Spanish speaking partners and clients, so the multi-language messaging was nice as well. Cons The user experience is way above average for most software platforms. The user interface is good but could be better. Switched from [AlertMedia](https://www.capterra.com/p/176123/AlertMedia-Mass-Notification/) Pricing was too high at our renwal Alternatives considered [AlertMedia](https://www.capterra.com/p/176123/AlertMedia-Mass-Notification/) Reasons for choosing Konexus Pciing Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. JM Jim M. Emergency Management Coordinator Government Administration ### "AlertSense(tm) is a great platform and the customer service is Top Tier" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 20, 2020 I was glad that I switched from the Everbridge platform I inherited when I cam here in 2011. we moved over to AlertSense, at my urgings, in 2014-2015 and have been satisfied with everything !!! Pros Set up was every easy, Public Interface is well received, and the IPAWS CAP Alert Access is intuitive and comprehensive. Cons Sometimes with Rural addresses, the software does not recognize the correct location. but that is no different from any GIS platform in Rural Wyoming. Switched from [Everbridge Mass Notification](https://www.capterra.com/p/175907/Mass-Notification/) Lack of Support, ease of use, cost savings to the county. Reasons for choosing Konexus Best deal and Customer Service was Top Notch. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JB Jeanne B. Business Manager Government Administration ### "Great Communicaiton Facilitator" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 20, 2020 We use this product for internal and external notifications. It has proved to be a timesaver in allowing us to disseminate information to employees and/or the public in either one-time or recurring notifications. Communication in running our business is literally at our fingertips! Pros The ability to establish "groups" is a very important to our business. We use it daily to disseminate information various groups established based on areas of interest, job roles, etc. Cons Attaching links to notifications are somewhat tricky, but I have always gotten it worked out by getting in touch with our contact. Also, would like to see a "random" feature added to the "recurring" messages option on AlertSense. This would allow you to click on specific dates for a recurring message that do not fit a regular recurring pattern such as (daily, weekly, etc.) Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. AN Anonymous User Technology Coordinator Government Administration ### "Amazing Company and Products!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 20, 2020 We have nothing but great things to say about this company. We have enjoyed working with the amazing team they have. Pros This company goes the extra mile to make sure you have a great customer experience. The teams are always willing to help and provide excellent customer service. The software is also very well priced. Cons The sales team can be hard to connect with at times, but that has only been since COVID started. Alternatives considered [Everbridge Mass Notification](https://www.capterra.com/p/175907/Mass-Notification/) Reasons for choosing Konexus price and functionality Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. MS Mathew S. Dir Global Security Health, Wellness and Fitness ### "This is a great product" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 October 7, 2020 Wonderful experience with the Konexus team and love their product. Pros I love how simple this app is to use. This makes it easy to onboard other managers to use this product. Cons I haven't found much that I have not liked about Konexus. Every issue we have had has been met with very attentive reps. Switched from [Everbridge Mass Notification](https://www.capterra.com/p/175907/Mass-Notification/) Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. [View all Reviews](https://www.capterra.com/p/207947/AlertSense/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.