# Konexus Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Konexus the right Push Notifications solution for you? Explore 9 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/207947/AlertSense/reviews --- Konexus 4.9 (9) [View alternatives](https://www.capterra.com/p/207947/AlertSense/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated August 24th, 2025 # Reviews of Konexus Ease of use 4.9 Customer Service 4.9 ## Showing most helpful reviews Showing 1-9 of 9 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Ryan H. Business Manager Human Resources Used the software for: 6-12 months ### "Konexus "Connects Us" - yeah, it rhymes" December 14, 2020 5.0 Sales process was easy with straightforward pricing. Account Executive \[SENSITIVE CONTENT HIDDEN\] knew her stuff. Made the buying process super simple. Pros I like I can use 1 tool to segment our users and message them based on the necessary criteria, on a device, rapidly. Out IT department plans to implement this tool with RSA Archer Business Resiliency. We have some Spanish speaking partners and clients, so the multi-language messaging was nice as well. Cons The user experience is way above average for most software platforms. The user interface is good but could be better. Alternatives considered [AlertMedia](https://www.capterra.com/p/176123/AlertMedia-Mass-Notification/) Reason for choosing Konexus Pciing Switched from [AlertMedia](https://www.capterra.com/p/176123/AlertMedia-Mass-Notification/) Pricing was too high at our renwal Review Source JM Jim M. Emergency Management Coordinator Government Administration Used the software for: 2+ years ### "AlertSense(tm) is a great platform and the customer service is Top Tier" November 20, 2020 5.0 I was glad that I switched from the Everbridge platform I inherited when I cam here in 2011. we moved over to AlertSense, at my urgings, in 2014-2015 and have been satisfied with everything !!! Pros Set up was every easy, Public Interface is well received, and the IPAWS CAP Alert Access is intuitive and comprehensive. Cons Sometimes with Rural addresses, the software does not recognize the correct location. but that is no different from any GIS platform in Rural Wyoming. Reason for choosing Konexus Best deal and Customer Service was Top Notch. Switched from [Everbridge Mass Notification](https://www.capterra.com/p/175907/Mass-Notification/) Lack of Support, ease of use, cost savings to the county. Review Source DS Depei S. Network Administrator Hospital & Health Care Used the software for: 2+ years ### "A Good choice for small business" August 30, 2023 5.0 Our agency used AlertSense/Konexus for over five years. We primarily used it for real emergency situations and occasional agency business closure notifications. The platform is user-friendly, but as more SaaS solutions became available in the market, we transitioned to another vendor that better met our users' needs. Despite this, I still appreciate Konexus for its cost-effectiveness and the long-term contract we had with them. Pros Konexus offers various pricing plans, each with different capabilities. The core plan includes a limited number of texts and voice messages, making it cost-effective for companies that don't want to make a large investment or don't anticipate frequent use of mass notifications. Cons While Konexus has added several new features, it still lacks third-party integration options, such as Single Sign-On (SSO). Review Source Response from Konexus September 1, 2023 Hello Depei, thank you so much for your positive review, we appreciate it. We valued our partnership with your company and we were very disheartened when the decision was made to leave Konexus. I did want to comment that Konexus does offer SSO integration, among several other integrations. The specific integration that you were wanting was an integration with Microsoft Teams, and we do not have that integration built yet. However Konexus has open API capabilities, so a future integration through open API is possible. Thank you for taking the time to leave your review, it was a pleasure working with you. RT Russ T. Director Public Safety Used the software for: 2+ years ### "Best notification system out there" April 26, 2022 5.0 My overall experience is one that this product and the customer support are dependable, efficient, and effective as a means of communicating pertinent information with a large audience that spans the entire spectrum of users. Tech savvy users will appreciate the professional look and feel of the product yet seniors or other folks that may not be quite as hip to new methods of communication can also find utility in the messages which makes those messages all the more effective. Pros What I like most about this software is the ease of use without sacrificing any capabilities or degradations in the quality of the end product. By that I mean that as simple as the product may be to use, end users who receive the notifications and messages maintain the perception of a professionally composed and delivered message. Cons What I liked the least was the initial portal/user interface was a bit clunky and not very intuitive. However, the new platform has eliminated any of the small details that previously bothered me. Reason for choosing Konexus Price was a big factor but more importantly was the customer service aspect that Konexus offered. Ease of use for me was a huge contributing factor in my decision and I have not regretted that decision in over four years of use. Review Source VR Verified Reviewer Technology Coordinator Government Administration Used the software for: 2+ years ### "Amazing Company and Products!" October 20, 2020 5.0 We have nothing but great things to say about this company. We have enjoyed working with the amazing team they have. Pros This company goes the extra mile to make sure you have a great customer experience. The teams are always willing to help and provide excellent customer service. The software is also very well priced. Cons The sales team can be hard to connect with at times, but that has only been since COVID started. Alternatives considered [Everbridge Mass Notification](https://www.capterra.com/p/175907/Mass-Notification/) Reason for choosing Konexus price and functionality Review Source KKZ Kaung Khant Z. Network and SDN Engineer Information Technology and Services Used the software for: 6-12 months ### "Efficient, User-Friendly and Cost-Effective with Konexus" May 22, 2024 5.0 Overall user experience with konexus has been highly positive with its ease of use with intuitive interface and efficient notification and communication capabilities for both internal and external. Pros I liked its ease of use, cost-effectiveness and excellent customer service. I appreciated its intuitive interface, efficient notification capabilities and the flexibility in pricing plans. Cons Actually, I don't have it but some users in my organization found a little bit hard in third-party integrations. Review Source JB Jeanne B. Business Manager Government Administration Used the software for: 2+ years ### "Great Communicaiton Facilitator" October 20, 2020 5.0 We use this product for internal and external notifications. It has proved to be a timesaver in allowing us to disseminate information to employees and/or the public in either one-time or recurring notifications. Communication in running our business is literally at our fingertips! Pros The ability to establish "groups" is a very important to our business. We use it daily to disseminate information various groups established based on areas of interest, job roles, etc. Cons Attaching links to notifications are somewhat tricky, but I have always gotten it worked out by getting in touch with our contact. Also, would like to see a "random" feature added to the "recurring" messages option on AlertSense. This would allow you to click on specific dates for a recurring message that do not fit a regular recurring pattern such as (daily, weekly, etc.) Review Source LC Laika C. Accounting Clerk Accounting Used the software for: 6-12 months ### "The best there is for emergency situations!" November 26, 2022 5.0 Pros What I love about this software is definitely its purpose, to notify people in case of emergency. We use this software easily and we felt very inform and safe while using it because it gives us the opportunity to be informed of critical events. Cons 'Till now, I haven't encountered any disadvantages or problems worth mentioning while using this software. Worth to use! Review Source MS Mathew S. Dir Global Security Health, Wellness and Fitness Used the software for: 1-2 years ### "This is a great product" October 7, 2020 4.0 Wonderful experience with the Konexus team and love their product. Pros I love how simple this app is to use. This makes it easy to onboard other managers to use this product. Cons I haven't found much that I have not liked about Konexus. Every issue we have had has been met with very attentive reps. Review Source Similar Products Featured ## Related categories [Emergency Notification](https://www.capterra.com/emergency-notification-software/)[Incident Management](https://www.capterra.com/incident-management-software/)[Internal Communications](https://www.capterra.com/internal-communications-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.