# GEOH Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is GEOH the right Home Health Care solution for you? Explore 156 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/207985/GeoH/reviews --- GEOH 4.9 (156) [View alternatives](https://www.capterra.com/p/207985/GeoH/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated June 3rd, 2026 # Reviews of GEOH Ease of use 4.8 Customer Service 4.9 ## Pros and Cons in Reviews CB Christy B OwnerHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: Less than 6 months. “The platform made it easy to manage client schedules, caregiver schedules, and billing processes all in one place, saving us a lot of time and reducing errors.“ September 29, 2025 SW ShaQuetta W OwnerHospital & Health Care, 11 - 50 employeesUsed the software for: Less than 6 months. “Learning the whole system just was difficult for me It was a big change for me from one EVV system to the other and just learning a new trick I guess.“ June 11, 2025 CK Chiann K AdminHospital & Health Care, 2 - 10 employeesUsed the software for: Less than 6 months. “The platform made it easy to manage client appointments, caregiver schedules, and billing processes all in one place, saving us a lot of time and reducing errors“ June 9, 2025 LR Lakeita R AdministratorHospital & Health Care, Self-employedUsed the software for: Less than 6 months. “The first day was a little confusing just because I hadn’t learned to work the portal.“ March 16, 2026 CP Courtney P Home Care Company AdministratorHealth, Wellness and Fitness, 11 - 50 employeesUsed the software for: Less than 6 months. “My favorite aspect is the ability to see the amount of units I have used in scheduling and how many are left.“ August 15, 2025 KH Kelley H Business developmentHospital & Health Care, 2 - 10 employeesUsed the software for: Less than 6 months. “We tried three other providers and were not even able to clock in on our go live date“ May 7, 2025 DD Denisha D OwnerHospital & Health Care, 2 - 10 employeesUsed the software for: Less than 6 months. “GEOH offers a range of different features, I appreciate the customer service process by my appointed agent Ben“ March 19, 2026 DJ Diona J CEOHospital & Health Care, 11 - 50 employeesUsed the software for: More than 2 years. “Sometimes there were issues with clock in/outs not registering.“ September 6, 2024 ## Showing most helpful reviews Showing 1-25 of 156 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Dana E. Branch Manager Health, Wellness and Fitness Used the software for: Less than 6 months ### "Westide Helping Hands GEOH review" April 8, 2026 5.0 Overall, a very reliable EVV platform with strong features. The setup and learning curve have been smooth. Pros GEOH is an all-in-one EVV-compliant platform that simplifies scheduling, billing, and caregiver management efficiently. Customer support is excellent! Cons Caregivers would prefer a wider radius for clocking in and out, especially when at appointments with clients. Alternatives considered [AxisCare](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/) Reason for choosing GEOH We chose GEOH over alternative products due to EVV compliance, customer service, and cost efficiency. Switched from [Axxess HomeCare](https://www.capterra.com/p/212595/Axxess-HomeCare/) We switched to GEOH for a more streamlined, all-in-one system with EVV compliance, caregiver management, cost efficiency, and excellent customer support, which has improved efficiency and reduced administrative workload. Review Source YD Yolaunda D. CEO Hospital & Health Care Used the software for: 1-2 years ### "No Money Left behind" May 22, 2026 5.0 Geoh has been a great support to my company and most of all, THEY GET ME PAID! They did an audit one year and retrieved a lot of money back for my company. I was so HAPPY! Over all I LOVE THIS company!!!!! Pros i like the support that is available. The billing team is my favorite because they keep me informed about all the new changes. \[sensitive content hidden\] have been AMAZING! Cons I was disappointed that I didn't get this service with GEOH sooner. My troubles with billing could have been shouter. Switched from [Santrax Agency Management](https://www.capterra.com/p/129444/Santrax-Agency-Management/) Too many claims being rejected. Support was never available. I struggled with keeping up with clock in/out. Review Source Cesslyn B. Manager Hospital & Health Care Used the software for: 1-2 years ### "5 star service" April 6, 2026 5.0 My overall with GEOH was outstanding. \[sensitive content hidden\] assisted me with getting my account setup and was there every step of the way to answer any questions I had. Pros I loved how GEOH was able to assist me quickly and with assisting me with getting my information uploaded into the system. Cons None at the moment. Everyone who I have spoken with has been able to assist me. And the turn around time is outstanding. Switched from [Caretime](https://www.capterra.com/p/229462/Caretime/) I switched for better service and better pricing Review Source DW Danina W. Owner Hospital & Health Care Used the software for: Less than 6 months ### "Top tier service!!! GEOH- Delivers!!!🔥" March 23, 2026 5.0 My overall experience with GEOH has been excellent. The process has been very smooth, informative, and well-organized from the beginning. \[sensitive content hidden\] was extremely helpful and made sure I understood everything step by step. I truly appreciate the support and professionalism, and I look forward to continuing to use GEOH for my agency!! Pros Honestly, everything has been great so far! The system is very easy to navigate and user-friendly, which made the onboarding process smooth and stress-free. I feel very confident using GEOH and appreciate how organized and efficient everything is!! Cons At this time, I have not experienced anything negative. Everything has been smooth, and the support has been very helpful and responsive whenever I’ve had questions. Alternatives considered [EVV Plus](https://www.capterra.com/p/220005/EVV-Plus/)[Homecare Homebase](https://www.capterra.com/p/82177/Homecare-Homebase/) Reason for choosing GEOH Mainly because when I’ve asked other Agencies, I kept hearing GEOH! Everyone had nothing but positive feedback! It was actually a no brainer after that!!! Review Source HM Hannah M. Regional Supervisor Health, Wellness and Fitness Used the software for: Less than 6 months ### "5 stars for GEOH" April 7, 2026 5.0 I have really enjoyed the trainings and the flexibility of the app in regard to the ever-changing industry rules, while also accommodating unique agency guidelines. Pros Their support team and account managers are the most responsive. When you ask a question there is almost always a helpful answer or has been a refreshing change from what we were accustomed to. Every time we ask for something it's like magic, it appears right before our eyes. \[sensitive content hidden\] is amazing and so quick to respond. Cons I really wish there was a tab for prospective clients, as that is an important part of our agency. However, I'm told that this is in the process of being changed. Switched from [Caretime](https://www.capterra.com/p/229462/Caretime/) Lack of customer support and never-ending bugs and issues. Review Source MM Michael M. CEO Hospital & Health Care Used the software for: Less than 6 months ### "GEOH is the place TO GO!" April 7, 2026 5.0 \[sensitive content hidden\] stayed on me forever until I was ready to pull the trigger. He listened to me, heard what I had to say, and made things happen during a very chaotic time of my life. The whole team turned out to be that way. Responsive. I couldn't be more happy right now. Pros So far? The service! \[sensitive content hidden\] and her team have been so responsive and overall incredible. They made me feel like I've made a good decision. Cons So far, nothing. While we've just stated with the service, the team at Geoh has been so accommodating to our needs. Alternatives considered [WellSky Personal Care](https://www.capterra.com/p/126968/Non-Medical-Private-Pay-System/) Reason for choosing GEOH Value. Functionality and it just seemed lie the GEOH Team cares. Switched from [Caretime](https://www.capterra.com/p/229462/Caretime/) Care Time could care less about me, my team, or my clients. They were an awful experience Review Source BM BRENDA M. OWNER Health, Wellness and Fitness Used the software for: Less than 6 months ### "GOOD TEACHING EXPERIENCE AND GOOD LEARNING SUPPORT." May 19, 2026 5.0 VERY EXPLANATORY. TIME EFFICIENCY. I HIGHLY RECOMMEND GEOH FOR ANYONE FRIST TIME USING HOME HEAITH CARE SOFTWARE. Pros HOW PATIENT \[sensitive content hidden\] WAS WITH US. CARING LISTENING ACCURATE ON CALL BACK. ZOOM MEETING GIVE GOOD CUSTOMER SUPPORT. Cons I LIKE EVERYTHING ABOUT MY GEOH EXPERIENCE I JUST HAD A HARD TIME WITH SHARING MY STREAM ON ZOOM OTHERTHAN THAT I HAVE NO COMPLAIN. Review Source PJ Pauline J. Administration Hospital & Health Care Used the software for: Less than 6 months ### "Go with GEOH" May 20, 2026 5.0 I was especially impressed by how knowledgeable and patient they where with me being a new customer. Pros I loved how attentive they where when any issues came up. I love that the system is straight forward and easy to understand. It gave me relief that when I did have an issue there was always someone there to assist me. The after business hours was great an no matter the time all the reps were friendly and eager to assist. Cons I do not have any issues with GEOH. I think that the company is great and really listens and receives feedback when it is given. I have no doubt that they will only continue to get better. Review Source cP charolette P. Admin Hospital & Health Care Used the software for: Less than 6 months ### "Phenomenal!" May 5, 2026 5.0 Excellent! I would recommend GEOH to every Provider and Agency. GEOH is so informative. They share so much information and this so comforting to have a support system like GEOH! Pros Greetings Everyone! My experience was Superior! \[sensitive content hidden\] has excellent Social Skills and both were very patient and kind. They explained everything to every question I had! Onboarding with GEOH is Amazing. Thanks so much for everything! Cons I have no complaints. GEOH knows what they are doing! GEOH has great response time. Resources, resolution to problems and GEOH made me feel valued! Review Source DW Damea W. CEO Hospital & Health Care Used the software for: Less than 6 months ### "5 star review " April 27, 2026 5.0 Pros I like most how helpful GEOH is for example if I have any question or concerns I usually get an answer back with in the next hour. & I just love that \[sensitive content hidden\] is very very helpful to me & my company. Cons Not a thing I feel like it’s the perfect billing match for me. It’s very easy for me to bill & schedule for my business so that’s great. Review Source DP DEBRA P. CEO Hospital & Health Care Used the software for: Less than 6 months ### "NEW CLIENT REVIEW" March 26, 2025 4.0 My overall experience with GEOH has been positive. \[sensitive content hidden\] has been helpful, thorough , and very knowledgable from beginning to end. The setup process was smooth and learning about the product and it's features was clear and straight forward. The plat form is user friendly, making daily tasks and billing processes easy to manage. So far GeoH has provided a reliable and efficient solution for my business needs. Pros Exceptional customer service. From the very beginning, they have been supportive and responsive, always answering questions and provide guidance whenever needed. Cons The platform does not offer as many features as some other platforms. That said the benefit of being part of GeoH outweighs this limitation. In the future I would love to see features that allow for better documentation management, such as reminders to keep caregiver documentation up to date. Additionally, having the platform perform monthly OIG searches for caregivers automatically instead of my compant having to do them manually, woud save time and improve efficiency. Switched from [AxisCare](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/) Our company was not prioritized. Axiscare did not have enough customer support and was not well organized Review Source LaLC Larry and Lesa C. Owner Health, Wellness and Fitness Used the software for: Less than 6 months ### "G-E-O-H aka Great-Everlasting-Organizational-Help" May 27, 2025 5.0 \[sensitive content hidden\] is GREAT! It's nice to put a face to the voice, and she's just a down-to-earth, friendly young lady! Pros \[sensitive content hidden\] were VERY informative, patient, and understanding! Great ambassadors for GEOH! The software is very informative and, to me, easy to use and learn. Cons The learning curve, i.e., just learning a new software. I was able to catch on a lot faster than my wife, but she's learning. Alternatives considered [Santrax Agency Management](https://www.capterra.com/p/129444/Santrax-Agency-Management/) Reason for choosing GEOH Word of mouth from current users. \[sensitive content hidden\] from Raw Home Care. \[sensitive content hidden\] from Prestigious Personal Home Care, both swear by the GEOH software Review Source CD Carlisa D. Caregiver Hospital & Health Care Used the software for: 6-12 months ### "Y’all sleeping on GeoH " April 7, 2025 5.0 It has been great thus far, and I haven’t heard any complaints about this company even from the agencies that persuaded me to join GeoH Pros I love the fact of how they are always there to help with everything, they don’t care how long it takes, they are patient. And the fact of not having to deal with billing. Cons So far I don’t have anything negative about GeoH and I pray it stays that way Switched from [Santrax Agency Management](https://www.capterra.com/p/129444/Santrax-Agency-Management/) The billing part of it was a headache and GeoH offers so much more Review Source KF Kereen F. Owener Hospital & Health Care Used the software for: 1-2 years ### "Geoh Review" March 9, 2026 5.0 My overall experience with Geoh was great! :). I know how to operate the system very well and I also like it. I am very Happy with Geoh Pros \[sensitive content hidden\] was very helpful with setting up my Geoh account. The whole Geoh system is very easy to comprehend. Cons Nothing was least liked about Geoh. I like the system and I like the support that they offer to help my agency. Review Source NP Nakitia P. Admin Health, Wellness and Fitness Used the software for: 2+ years ### "Thanks To Geoh" August 14, 2025 5.0 I've had times where I was a little lost on Geoh app but after calling the help line they help me solve my problem Pros What I like most about Geo is that they make scheduling features easy to navigate. I've haven't had to many bugs and issues Cons There is nothing not to like about Geo i manage 3 different companies and Geo makes my job a lot easier Review Source DB Dynasty B. Administrator Hospital & Health Care Used the software for: Less than 6 months ### "GEOH experience as an Indiana provider " March 10, 2026 5.0 Great, GEOH has been a great experience so far, I like the fact that they stay on top of updates and changes as well. I was referred to GEOH by a friend Pros I like how user friendly the app- for caregivers, scheduling is easy & the fact that I do not have to worry about billing- \[sensitive content hidden\] is great & also keeps me informed on what to expect! Cons So far, I do not have any complaints with using GEOH. I cant think of any changes that need to be made within the app Review Source BT Bobby T. President Health, Wellness and Fitness Used the software for: Less than 6 months ### "Loving Geoh and their staff!" January 26, 2026 5.0 I appreciated the patience and time that was given during the orientation phase of setting everything up. Nothing was rushed and I feel confident about our ongoing partnership! Pros I like the process order of Geoh, every section has a reason (there aren’t any dead buttons). Everything was easy to navigate Cons I couldn’t find many things that I didn’t like. Maybe a reminder email to agency owners if their staff doesn’t clock in on time or a reminder text to the staff? Review Source DB Dominique B. Owner Hospital & Health Care Used the software for: Less than 6 months ### "Geoh is amazing!" June 19, 2025 5.0 My overall experience with Geoh has been outstanding and amazing! This has been the best working experience by far. Pros Geoh was very honest and upfront about the software what it could and could not do. The training and patience from \[sensitive content hidden\] and the team has been outstanding!! Customer service is outstanding! The response time is great! Billing with Geoh has been hands down amazing. \[sensitive content hidden\] sends detailed billing reports with explanations, I don't have to wonder. I couldn't ask for a better biller! Thanks again Team! Cons They are working to improving the assessment section of Geoh. As a nurse you need a good assessment on each of your clients. Switched from [Axxess HomeCare](https://www.capterra.com/p/212595/Axxess-HomeCare/) I'm not able to bill properly with Axxess Review Source Fehintola O. Direct support professional Hospital & Health Care Used the software for: Less than 6 months ### "It was an excellent experience so far." September 8, 2025 5.0 It was 100% excellent experience so far. I will recommend GEOH to other homecare companies who needs professionals to help with their EVV. Pros They were able to get me set up immediately without any issues. Also, scheduled some more zoom meeting with me to ensure everything is working perfectly. Cons Nothing for now. I have had a positive experience so far. No issue as been reported yet and hopefully it remains that way. Review Source TE Theo E. Supervisor Administrator Hospital & Health Care Used the software for: Less than 6 months ### "GEOH is the BEST!!!" July 7, 2025 5.0 My overall experience with GEOH has been great! \[sensitive content hidden\] have been very patient with me throughout this whole process. Pros The customer service is excellent. Everyone is professional from the start. I especially enjoy working with \[sensitive content hidden\]. \[sensitive content hidden\] is amazing in every way! Cons I appreciate everything about GEOH. If I had to mention one drawback, it would be that the system was not displaying the correct unit numbers. Once I informed \[sensitive content hidden\] about the issue, she promptly addressed it, and the problem was resolved within a few days. Review Source LB Laurie B. Nurse Medical Practice Used the software for: 6-12 months ### "admin, assistant director" March 20, 2026 5.0 My overall experience has been great, just great employees/staff to work with \[sensitive content hidden\] is a jewel for your company Pros the availability, genuine concern for me trying to learn the system. When I would call quick response, always answer question approximately Cons no comment, I really did not have no cons for geoh, Maybe expand you help or an actual person to speak with more expanded hours Review Source CK Chiann K. Admin Hospital & Health Care Used the software for: Less than 6 months ### "Great experience" June 9, 2025 5.0 My overall experience was really great and I was able to accomplish everything I needed to with the success of my business. Pros What I like most about my experience was that everything was ver consistent. both billing and scheduling for our home healthcare business. The platform made it easy to manage client appointments, caregiver schedules, and billing processes all in one place, saving us a lot of time and reducing errors Cons I had some confusing moments but other that I understand that everything else As a new user, it took me some time to understand how to navigate the system and use all of its features effectively. The learning curve was a bit challenging at first. Review Source CC Che’ C. CEO Health, Wellness and Fitness Used the software for: 6-12 months ### "WE LOVE GEOH" February 19, 2025 5.0 So far, my experience with Geoh has been wonderful. The product is affordable. The team is relatable and I’m able to manage and track units, hours, & employees. Who really has time to chase down their staff versus being able to have an accountability friend in business? Geoh allows us to manage our company effortlessly through the online app and I love that for us. Pros One of the number one things that I love the most about Geo is that you don’t have to be the most tech savvy to use the product. The team is very patient and will walk you through how to utilize the online system. I love the fact that it comes in the form of an app, and that I can monitor my staff easily with one tap of a button. Cons Nothing. Love the service. It keeps us on point. Review Source AH Angela H. Director Hospital & Health Care Used the software for: Less than 6 months ### "Director ." September 3, 2025 5.0 Everything is progressing exceptionally well. Everyone's support has been incredibly valuable....... Pros \[sensitive content hidden\] was exceptionally friendly and incredibly helpful. She thoroughly reviewed everything, ensuring that all my questions were answered and I felt completely supported in detail. Cons Considering everything, things are progressing smoothly. I don't have much to say at this time...... Review Source CB Christy B. Owner Health, Wellness and Fitness Used the software for: Less than 6 months ### "Amazing Platform" September 29, 2025 5.0 My over all experience with GEOH was great. I learned so much about the Platform. Looking forward to working with the team for a long time. Pros The platform made it easy to manage client schedules, caregiver schedules, and billing processes all in one place, saving us a lot of time and reducing errors. \[sensitive content hidden\] was very patient with me and displayed excellent customer service. She was very attentive to customer’s needs. Cons The learning curve was a bit challenging at first, but \[sensitive content hidden\] was was there to answer every question that I had and took her time to go back over anything that I had issues with. 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