--- title: "GEOH Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is GEOH the right Home Health Care solution for you? Explore 170 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/207985/GeoH/reviews/" page_type: "reviews" language: "en" publication_date: "2026-09-30" --- GEOH 4.9 (170) [View alternatives](https://www.capterra.com/p/207985/GeoH/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated September 30th, 2026 # Reviews of GEOH Ease of use 4.8 Customer Service 4.9 ## Pros and Cons in Reviews LD LaTonya D AdministratorHospital & Health Care, 2 - 10 employeesUsed the software for: Less than 6 months. “sensitive content hidden\] did a great job presenting the material in an engaging and approachable way, which made it easier to stay focused and absorb the information.“ June 25, 2026 SW ShaQuetta W OwnerHospital & Health Care, 11 - 50 employeesUsed the software for: Less than 6 months. “Learning the whole system just was difficult for me It was a big change for me from one EVV system to the other and just learning a new trick I guess.“ June 11, 2025 CB Christy B OwnerHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: Less than 6 months. “The platform made it easy to manage client schedules, caregiver schedules, and billing processes all in one place, saving us a lot of time and reducing errors.“ September 29, 2025 KH Kelley H Business developmentHospital & Health Care, 2 - 10 employeesUsed the software for: Less than 6 months. “We tried three other providers and were not even able to clock in on our go live date“ May 7, 2025 CK Chiann K AdminHospital & Health Care, 2 - 10 employeesUsed the software for: Less than 6 months. “The platform made it easy to manage client appointments, caregiver schedules, and billing processes all in one place, saving us a lot of time and reducing errors“ June 9, 2025 LR Lakeita R AdministratorHospital & Health Care, Self-employedUsed the software for: Less than 6 months. “The first day was a little confusing just because I hadn’t learned to work the portal.“ March 16, 2026 WF Wislyne F AdministratorIndividual & Family Services, 11 - 50 employeesUsed the software for: 6-12 months. “What has made the experience even better is the exceptional support from \[sensitive content hidden\] . Whenever we've had questions or encountered issues, \[sensitive content hidden\] has always been incredibly patient, responsive, and committed to helping us until everything was resolved.“ June 29, 2026 YD Yolaunda D CEOHospital & Health Care, 2 - 10 employeesUsed the software for: 1-2 years. “I was disappointed that I didn't get this service with GEOH sooner. “ May 22, 2026 ## Showing most helpful reviews Showing 1-25 of 170 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Adriann B. Office scheduler Hospital & Health Care Used the software for: Less than 6 months ### "Pleasant Surprise " August 19, 2026 5.0 So far, wonderful. The training was easy, you can almost self teach yourself the basics. Very well formatted Pros The easy ability to maneuver the system. Rep trained to a level that I had no questions unanswered. Left me wanting for more. Cons Lack of external email capability. Other than that, i didn't have any concerns that would cause me a pause. Switched from [WellSky Personal Care](https://www.capterra.com/p/126968/Non-Medical-Private-Pay-System/) Client was never able to connect to HHA Exchange Review Source Dana E. Branch Manager Health, Wellness and Fitness Used the software for: Less than 6 months ### "Westide Helping Hands GEOH review" April 8, 2026 5.0 Overall, a very reliable EVV platform with strong features. The setup and learning curve have been smooth. Pros GEOH is an all-in-one EVV-compliant platform that simplifies scheduling, billing, and caregiver management efficiently. Customer support is excellent! Cons Caregivers would prefer a wider radius for clocking in and out, especially when at appointments with clients. Alternatives considered [AxisCare Home Care Software](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/) Reason for choosing GEOH We chose GEOH over alternative products due to EVV compliance, customer service, and cost efficiency. Switched from [Axxess HomeCare](https://www.capterra.com/p/212595/Axxess-HomeCare/) We switched to GEOH for a more streamlined, all-in-one system with EVV compliance, caregiver management, cost efficiency, and excellent customer support, which has improved efficiency and reduced administrative workload. Review Source DW Danina W. Owner Hospital & Health Care Used the software for: Less than 6 months ### "Top tier service!!! GEOH- Delivers!!!🔥" March 23, 2026 5.0 My overall experience with GEOH has been excellent. The process has been very smooth, informative, and well-organized from the beginning. \[sensitive content hidden\] was extremely helpful and made sure I understood everything step by step. I truly appreciate the support and professionalism, and I look forward to continuing to use GEOH for my agency!! Pros Honestly, everything has been great so far! The system is very easy to navigate and user-friendly, which made the onboarding process smooth and stress-free. I feel very confident using GEOH and appreciate how organized and efficient everything is!! Cons At this time, I have not experienced anything negative. Everything has been smooth, and the support has been very helpful and responsive whenever I’ve had questions. Alternatives considered [EVV Plus](https://www.capterra.com/p/220005/EVV-Plus/)[Homecare Homebase](https://www.capterra.com/p/82177/Homecare-Homebase/) Reason for choosing GEOH Mainly because when I’ve asked other Agencies, I kept hearing GEOH! Everyone had nothing but positive feedback! It was actually a no brainer after that!!! Review Source VW Venisha W. Owner CEO Hospital & Health Care Used the software for: Less than 6 months ### "Keep it going, Just like That!!!" June 29, 2026 5.0 I loved \[sensitive content hidden\] was on time and ended on time. She was prepared and ready to help me learn as much as I could. Pros \[sensitive content hidden\] was detailed and patient. She was very excited to tell me about the great things Geoh was offering. Very professional and encouraging as I learned how to navigate the system. Cons Nothing, \[sensitive content hidden\] did a wonderful job. She did not rush there was nothing she could have done better. Great job! Alternatives considered [Santrax Agency Management](https://www.capterra.com/p/129444/Santrax-Agency-Management/) Reason for choosing GEOH Wanted to have everything done for me. Thank you Review Source YD Yolaunda D. CEO Hospital & Health Care Used the software for: 1-2 years ### "No Money Left behind" May 22, 2026 5.0 Geoh has been a great support to my company and most of all, THEY GET ME PAID! They did an audit one year and retrieved a lot of money back for my company. I was so HAPPY! Over all I LOVE THIS company!!!!! Pros i like the support that is available. The billing team is my favorite because they keep me informed about all the new changes. \[sensitive content hidden\] have been AMAZING! Cons I was disappointed that I didn't get this service with GEOH sooner. My troubles with billing could have been shouter. Switched from [Santrax Agency Management](https://www.capterra.com/p/129444/Santrax-Agency-Management/) Too many claims being rejected. Support was never available. I struggled with keeping up with clock in/out. Review Source Cesslyn B. Manager Hospital & Health Care Used the software for: 1-2 years ### "5 star service" April 6, 2026 5.0 My overall with GEOH was outstanding. \[sensitive content hidden\] assisted me with getting my account setup and was there every step of the way to answer any questions I had. Pros I loved how GEOH was able to assist me quickly and with assisting me with getting my information uploaded into the system. Cons None at the moment. Everyone who I have spoken with has been able to assist me. And the turn around time is outstanding. Switched from [Caretime](https://www.capterra.com/p/229462/Caretime/) I switched for better service and better pricing Review Source HM Hannah M. Regional Supervisor Health, Wellness and Fitness Used the software for: Less than 6 months ### "5 stars for GEOH" April 7, 2026 5.0 I have really enjoyed the trainings and the flexibility of the app in regard to the ever-changing industry rules, while also accommodating unique agency guidelines. Pros Their support team and account managers are the most responsive. When you ask a question there is almost always a helpful answer or has been a refreshing change from what we were accustomed to. Every time we ask for something it's like magic, it appears right before our eyes. \[sensitive content hidden\] is amazing and so quick to respond. Cons I really wish there was a tab for prospective clients, as that is an important part of our agency. However, I'm told that this is in the process of being changed. Switched from [Caretime](https://www.capterra.com/p/229462/Caretime/) Lack of customer support and never-ending bugs and issues. Review Source TH Tonia H. Owner Hospital & Health Care Used the software for: Less than 6 months ### "EOC Review" August 14, 2026 5.0 All in all, it has been a very good experience thus far! I find the service that I have at this time, to be affordable. Pros I loved the customer support I received from \[sensitive content hidden\]. She stayed with me every step of the way, and I appreciate her for that. Cons I had an issue navigating separating Attendant Care and my HCBC hours to submit to payroll. I sent an email to \[sensitive content hidden\], and she is working on getting it taken care of. Alternatives considered [RUN Powered by ADP](https://www.capterra.com/p/185859/RUN/) Reason for choosing GEOH I haven't tried another company at this time. I am a new agency. Review Source KG Kenneth G. Staffing and Scheduler Hospital & Health Care Used the software for: Less than 6 months ### "Big Hearts of Georgia" September 2, 2026 5.0 Great overall value for money by helping streamline day-to-day administrative and home care operations. Significantly improves process efficiency. Dependable tool for managing caregivers and daily agency tasks. Pros The user interface is very straightforward. Caregiver management and other features are streamlined. Scheduling, tracking clock in and outs are very straightforward. Cons The reporting, I wish there was an option to choose which fields to include in a report prior to it generating a templated report. Review Source CS Chelzie S. Owner Hospital & Health Care Used the software for: Less than 6 months ### "Owner of MHC" September 11, 2026 5.0 My agent \[sensitive content hidden\] really helped my understand the system by explaining things. I am new to all this and I like my own understanding of how things are done and the why Pros My agent \[sensitive content hidden\] I started off unsure and uneasy. I was able to get reassigned and she has been responsive and makes her self available for the majority of times I am lost and assist even with her busy schedule. She often goes out her way to help minimize my stress levels. Cons My first experience with first agent. I felt she did not listen even when I try to explain. I have friends/coworkers that have this system and praised there agent for walking through process without having current clients to add. Review Source KS Kaprice S. CEO Hospital & Health Care Used the software for: Less than 6 months ### "Geo Review" July 21, 2025 5.0 Great so far! Although I am currently having an issue and the chat customer service is not 24/7, that would be a nice addition! Pros User friendly! Mobile friendly, I love that you are able to handle business on the go & don’t have to wait until you get to your laptop. Cons So far so good, & the update that now allows you to keep up with employee credentials is top tier! No more manually checking for compliance. Switched from [Santrax Agency Management](https://www.capterra.com/p/129444/Santrax-Agency-Management/) Sandata is NOT user friendly and I also experienced poor customer service. Review Source SJ Shaquwell J. Admin Hospital & Health Care Used the software for: 2+ years ### "Tell It All" March 10, 2026 5.0 My overall experience with GEOH goes beyond measures, before I used this platform for our agency, I worked with other agencies and had learned quickly how to obtain everything within the application. It is a great experience to work along side some very amazing people and not just any people but ones you consider to be your family! Pros What I liked most about GEOH is that they made our agency feel like they were family, it was more than just doing business. It was more about making sure that myself and our agency were comfortable while doing there part, rather it was fixing a schedule, making sure the dashboard was clear and ready to submit for billing, as well as reaching out to our staff for any needs or concerns they may have while using the mobile application. Cons What I like the least about GEOH is having to see people who I have worked so closely with, who I considered them as a confidant having to step into another role but within they made sure the agency was taken care of and provided me with knowledgeable info and also set a meet and greet with who was now coming aboard. Review Source cP charolette P. Admin Hospital & Health Care Used the software for: Less than 6 months ### "Phenomenal!" May 5, 2026 5.0 Excellent! I would recommend GEOH to every Provider and Agency. GEOH is so informative. They share so much information and this so comforting to have a support system like GEOH! Pros Greetings Everyone! My experience was Superior! \[sensitive content hidden\] has excellent Social Skills and both were very patient and kind. They explained everything to every question I had! Onboarding with GEOH is Amazing. Thanks so much for everything! Cons I have no complaints. GEOH knows what they are doing! GEOH has great response time. Resources, resolution to problems and GEOH made me feel valued! Review Source JJ Jakina J. Administrator Hospital & Health Care Used the software for: 2+ years ### "Supportive Environment" July 1, 2025 5.0 My overall experience with GeoH was both meaningful and rewarding. I had opportunity to work with compassionate and dedicated professionals who truly care. Pros The team at GeoH was collaborative and encouraging. There was a real sense of camaraderie and shared purpose. Cons Sometimes with the new updates it makes it difficult for employees to clock in and out and this can be very frustrating to employees. Review Source DB Dynasty B. Administrator Hospital & Health Care Used the software for: Less than 6 months ### "GEOH experience as an Indiana provider " March 10, 2026 5.0 Great, GEOH has been a great experience so far, I like the fact that they stay on top of updates and changes as well. I was referred to GEOH by a friend Pros I like how user friendly the app- for caregivers, scheduling is easy & the fact that I do not have to worry about billing- \[sensitive content hidden\] is great & also keeps me informed on what to expect! Cons So far, I do not have any complaints with using GEOH. I cant think of any changes that need to be made within the app Review Source BT Bobby T. President Health, Wellness and Fitness Used the software for: Less than 6 months ### "Loving Geoh and their staff!" January 26, 2026 5.0 I appreciated the patience and time that was given during the orientation phase of setting everything up. Nothing was rushed and I feel confident about our ongoing partnership! Pros I like the process order of Geoh, every section has a reason (there aren’t any dead buttons). Everything was easy to navigate Cons I couldn’t find many things that I didn’t like. Maybe a reminder email to agency owners if their staff doesn’t clock in on time or a reminder text to the staff? Review Source DD Denisha D. Owner Hospital & Health Care Used the software for: Less than 6 months ### "My Take On Geoh" March 19, 2026 5.0 This software was referred to me by another homecare provider and I can honestly see why. From the beginning my experience has been great! Ben was great with training, he made me feel comfortable navigating through the system. My overall experience with GEOH had been positive. Pros I find the platform easy to navigate. GEOH offers a range of different features, I appreciate the customer service process by my appointed agent Ben Cons I honestly can’t say right now because I’m still so new to the software this is only my 2nd week in. Review Source iH ibironke H. CEO Health, Wellness and Fitness Used the software for: 1-2 years ### "THEIR APP WORK PERFECTLY EASY AND RELIABLE" September 3, 2025 5.0 I HAD AN EXCELLENT EXPERIENCE WITH ALL GEOH TEAM THEY ARE SO PROFESSIONAL AND VERY RESPONSIVE...... Pros THEY HAVE A LISTEN HEAR THEY PAY ATTENTION TO ALL DETAILS.I CANT SAY ENOUGH GOOD THINGS ABOUT GEOH.. Cons THEIR RELIABILITY GAVE ME PEACE OF MIND AND I COULD FOCUS ON MY WORK WITHOUT WORRYING ABOUT BILLING. Review Source TE Theo E. Supervisor Administrator Hospital & Health Care Used the software for: Less than 6 months ### "GEOH is the BEST!!!" July 7, 2025 5.0 My overall experience with GEOH has been great! \[sensitive content hidden\] have been very patient with me throughout this whole process. Pros The customer service is excellent. Everyone is professional from the start. I especially enjoy working with \[sensitive content hidden\]. \[sensitive content hidden\] is amazing in every way! Cons I appreciate everything about GEOH. If I had to mention one drawback, it would be that the system was not displaying the correct unit numbers. Once I informed \[sensitive content hidden\] about the issue, she promptly addressed it, and the problem was resolved within a few days. Review Source Fehintola O. Direct support professional Hospital & Health Care Used the software for: Less than 6 months ### "It was an excellent experience so far." September 8, 2025 5.0 It was 100% excellent experience so far. I will recommend GEOH to other homecare companies who needs professionals to help with their EVV. Pros They were able to get me set up immediately without any issues. Also, scheduled some more zoom meeting with me to ensure everything is working perfectly. Cons Nothing for now. I have had a positive experience so far. No issue as been reported yet and hopefully it remains that way. Review Source SB Shannon B. Owner Hospital & Health Care Used the software for: Less than 6 months ### "Awesome Job" September 30, 2025 5.0 I have been with GEOH for some month’s now and my experience with them has made my job so much easier and helpful. I appreciate their services. Pros I love that fact that \[sensitive content hidden\] my representative is very helpful and fits me in her schedule as soon as possible. If I can’t get a hold of her then customer service number are just as helpful and nice. Cons Honestly I can’t say anything negative. They’re just helpful and nice all the way around. When you call or want to make a zoom appointment it’s fairly simple and easy Review Source LB Lakeita B. Owner Hospital & Health Care Used the software for: Less than 6 months ### "GEOH HAS MADE LIFE EASIER!" July 23, 2026 5.0 Working with Geho has helped me tremendously. I am new to the industry and had no clue of what to do when it came to Billing. Geoh has made it so easy. Pros I like the fact that Geho is very efficient. My billing specialist is so knowledgeable and very nice. Cons There is nothing that I don’t like about GEOH. GEOH has made life so much easier. I have nothing bad to say. Review Source DB Dominique B. Owner Hospital & Health Care Used the software for: Less than 6 months ### "Geoh is amazing!" June 19, 2025 5.0 My overall experience with Geoh has been outstanding and amazing! This has been the best working experience by far. Pros Geoh was very honest and upfront about the software what it could and could not do. The training and patience from \[sensitive content hidden\] and the team has been outstanding!! Customer service is outstanding! The response time is great! Billing with Geoh has been hands down amazing. \[sensitive content hidden\] sends detailed billing reports with explanations, I don't have to wonder. I couldn't ask for a better biller! Thanks again Team! Cons They are working to improving the assessment section of Geoh. As a nurse you need a good assessment on each of your clients. Switched from [Axxess HomeCare](https://www.capterra.com/p/212595/Axxess-HomeCare/) I'm not able to bill properly with Axxess Review Source CK Chiann K. Admin Hospital & Health Care Used the software for: Less than 6 months ### "Great experience" June 9, 2025 5.0 My overall experience was really great and I was able to accomplish everything I needed to with the success of my business. Pros What I like most about my experience was that everything was ver consistent. both billing and scheduling for our home healthcare business. The platform made it easy to manage client appointments, caregiver schedules, and billing processes all in one place, saving us a lot of time and reducing errors Cons I had some confusing moments but other that I understand that everything else As a new user, it took me some time to understand how to navigate the system and use all of its features effectively. The learning curve was a bit challenging at first. Review Source LN Lamia N. Owner Health, Wellness and Fitness Used the software for: Less than 6 months ### "What would I do without GeoH" June 29, 2025 5.0 I absolutely love Geoh. Everyone is very supportive & helpful. If I need anything, if the person I reached out to can’t assist me at that money they will get one of their coworkers to get right on it! They have small fees & a great reliable software! Pros What I love most about Geoh is the peace of mind they give me by handling my billing. Being an owner you already have alot on your plate. They help take the load off so I can focus on other things to help my business continue to grow. Cons I honestly have no dislikes about Geoh. They are absolutely amazing! From the friendliness to the great quality of software to the relief of knowing my billing will be done correctly, in a timely manner & error free. 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