--- title: "GEOH Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is GEOH the right Home Health Care solution for you? Explore 171 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/207985/GeoH/reviews/" page_type: "reviews" language: "en" publication_date: "2026-10-21" --- GEOH 4.9 (171) [View alternatives](https://www.capterra.com/p/207985/GeoH/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated October 21st, 2026 # Reviews of GEOH Ease of use 4.8 Customer Service 4.9 ## Pros and Cons in Reviews LD LaTonya D AdministratorHospital & Health Care, 2 - 10 employeesUsed the software for: Less than 6 months. “sensitive content hidden\] did a great job presenting the material in an engaging and approachable way, which made it easier to stay focused and absorb the information.“ June 25, 2026 TB Terrineka B OwnerHospital & Health Care, Self-employedUsed the software for: 1-2 years. “The least thing I like about GEOH is the scheduling. When creating the schedule once its saved it goes back to the current month not the month that is being worked on.“ August 3, 2026 CB Christy B OwnerHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: Less than 6 months. “The platform made it easy to manage client schedules, caregiver schedules, and billing processes all in one place, saving us a lot of time and reducing errors.“ September 29, 2025 SW ShaQuetta W OwnerHospital & Health Care, 11 - 50 employeesUsed the software for: Less than 6 months. “Learning the whole system just was difficult for me It was a big change for me from one EVV system to the other and just learning a new trick I guess.“ June 11, 2025 CK Chiann K AdminHospital & Health Care, 2 - 10 employeesUsed the software for: Less than 6 months. “The platform made it easy to manage client appointments, caregiver schedules, and billing processes all in one place, saving us a lot of time and reducing errors“ June 9, 2025 KH Kelley H Business developmentHospital & Health Care, 2 - 10 employeesUsed the software for: Less than 6 months. “We tried three other providers and were not even able to clock in on our go live date“ May 7, 2025 WF Wislyne F AdministratorIndividual & Family Services, 11 - 50 employeesUsed the software for: 6-12 months. “What has made the experience even better is the exceptional support from \[sensitive content hidden\] . Whenever we've had questions or encountered issues, \[sensitive content hidden\] has always been incredibly patient, responsive, and committed to helping us until everything was resolved.“ June 29, 2026 LR Lakeita R AdministratorHospital & Health Care, Self-employedUsed the software for: Less than 6 months. “The first day was a little confusing just because I hadn’t learned to work the portal.“ March 16, 2026 ## Showing most helpful reviews Showing 1-25 of 171 available reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use R Reviewer Administration Used the software for: Less than 1 year ### "I love It Here" October 23, 2026 5.0 My overall experience is outstanding. I came in with no knowledge at all a month ago. Now I have learnt so much thanks to \[sensitive content hidden\]. Pros They break everything down to us once we say we don't understand something, with no problems at all. Cons Nothing. Everything is great here and I will keep using GEOH with my Company in the future. I will referral other Companies to use GEOH as well. Review Source R Reviewer ADMIN ASSISTANT Used the software for: 1-3 years ### "GEOH - WHERE EVERY NEEDS ARE MET" October 14, 2026 5.0 I am satisfied since Geoh is really a good application for home care and home health and open for suggestions. Pros Aside from the features, I really like the customer Service. Very fast to respond and make sure everything is settled before ending the chat Cons Sometimes bugs with the authorization part also takes time to load. Also if there are any updates next time about drag and drop for scheduling, that'll be great Review Source R Reviewer Owner Used the software for: Less than 1 year ### "Owner of MHC" September 15, 2026 5.0 My agent \[sensitive content hidden\] really helped my understand the system by explaining things. I am new to all this and I like my own understanding of how things are done and the why Pros My agent \[sensitive content hidden\] I started off unsure and uneasy. I was able to get reassigned and she has been responsive and makes her self available for the majority of times I am lost and assist even with her busy schedule. She often goes out her way to help minimize my stress levels. Cons My first experience with first agent. I felt she did not listen even when I try to explain. I have friends/coworkers that have this system and praised there agent for walking through process without having current clients to add. Review Source R Reviewer Staffing and Scheduler Used the software for: Less than 1 year ### "Big Hearts of Georgia" September 8, 2026 5.0 Great overall value for money by helping streamline day-to-day administrative and home care operations. Significantly improves process efficiency. Dependable tool for managing caregivers and daily agency tasks. Pros The user interface is very straightforward. Caregiver management and other features are streamlined. Scheduling, tracking clock in and outs are very straightforward. Cons The reporting, I wish there was an option to choose which fields to include in a report prior to it generating a templated report. Review Source R Reviewer Office scheduler Used the software for: Less than 1 year ### "Pleasant Surprise " August 24, 2026 5.0 So far, wonderful. The training was easy, you can almost self teach yourself the basics. Very well formatted Pros The easy ability to maneuver the system. Rep trained to a level that I had no questions unanswered. Left me wanting for more. Cons Lack of external email capability. Other than that, i didn't have any concerns that would cause me a pause. Review Source R Reviewer Owner Used the software for: Less than 1 year ### "EOC Review" August 17, 2026 5.0 All in all, it has been a very good experience thus far! I find the service that I have at this time, to be affordable. Pros I loved the customer support I received from \[sensitive content hidden\]. She stayed with me every step of the way, and I appreciate her for that. Cons I had an issue navigating separating Attendant Care and my HCBC hours to submit to payroll. I sent an email to \[sensitive content hidden\], and she is working on getting it taken care of. Review Source R Reviewer Owner Used the software for: 1-3 years ### "Experience with GEOH " August 6, 2026 5.0 My overall experience with GEOH has been good so far any time I've needed help someone has always been available to help and was pleasant to work with Pros GEOH has been easy to navigate and I like it has the capability of calculating the units when creating the schedule Cons The least thing I like about GEOH is the scheduling. When creating the schedule once its saved it goes back to the current month not the month that is being worked on. Review Source R Reviewer Owner Used the software for: Less than 1 year ### "GEOH HAS MADE LIFE EASIER!" July 28, 2026 5.0 Working with Geho has helped me tremendously. I am new to the industry and had no clue of what to do when it came to Billing. Geoh has made it so easy. Pros I like the fact that Geho is very efficient. My billing specialist is so knowledgeable and very nice. Cons There is nothing that I don’t like about GEOH. GEOH has made life so much easier. I have nothing bad to say. Review Source R Reviewer Administrator Used the software for: Less than 1 year ### "Outstanding Customer Support" July 14, 2026 5.0 Overall, my experience with GEOH has been excellent. What has made the experience even better is the exceptional support from \[sensitive content hidden\] . Whenever we've had questions or encountered issues, \[sensitive content hidden\] has always been incredibly patient, responsive, and committed to helping us until everything was resolved. Her outstanding customer service, combined with the quality of the GEOH platform, has made it a dependable solution that I would confidently recommend to others. Pros GEOH is easy to use, reliable, and has a clean interface that makes daily tasks simple. I also appreciate the excellent customer support—\[sensitive content hidden\] has always been patient, responsive, and helpful whenever we've encountered an issue, ensuring everything gets resolved quickly. Cons Occasionally, we experience minor technical issues, but the support team responds promptly and works diligently to resolve them, so they have minimal impact on our workflow. Review Source R Reviewer Manager Used the software for: Less than 1 year ### "GEOH #1 APP" July 7, 2026 5.0 I would say at the beginning it was a bit rocky but now I can’t imagine running out company without GEOH Pros It took the stress away that we previously had before! Also the customer support line is amazing, they always help me. Cons Maybe just that when people go over the unit amount per day, it reflects in the authorization as hours worked so I have to manually go back and change it so it doesn’t appear that we are over units even they they actually didn’t work them. Review Source R Reviewer Branch Manager Used the software for: Less than 1 year ### "Westide Helping Hands GEOH review" April 10, 2026 5.0 Overall, a very reliable EVV platform with strong features. The setup and learning curve have been smooth. Pros GEOH is an all-in-one EVV-compliant platform that simplifies scheduling, billing, and caregiver management efficiently. Customer support is excellent! Cons Caregivers would prefer a wider radius for clocking in and out, especially when at appointments with clients. Review Source R Reviewer Owner Used the software for: Less than 1 year ### "Top tier service!!! GEOH- Delivers!!!🔥" March 25, 2026 5.0 My overall experience with GEOH has been excellent. The process has been very smooth, informative, and well-organized from the beginning. \[sensitive content hidden\] was extremely helpful and made sure I understood everything step by step. I truly appreciate the support and professionalism, and I look forward to continuing to use GEOH for my agency!! Pros Honestly, everything has been great so far! The system is very easy to navigate and user-friendly, which made the onboarding process smooth and stress-free. I feel very confident using GEOH and appreciate how organized and efficient everything is!! Cons At this time, I have not experienced anything negative. Everything has been smooth, and the support has been very helpful and responsive whenever I’ve had questions. Review Source R Reviewer Owner CEO Used the software for: Less than 1 year ### "Keep it going, Just like That!!!" July 2, 2026 5.0 I loved \[sensitive content hidden\] was on time and ended on time. She was prepared and ready to help me learn as much as I could. Pros \[sensitive content hidden\] was detailed and patient. She was very excited to tell me about the great things Geoh was offering. Very professional and encouraging as I learned how to navigate the system. Cons Nothing, \[sensitive content hidden\] did a wonderful job. She did not rush there was nothing she could have done better. Great job! Review Source Gilly's Personal Care LLC D. CEO Used the software for: 1-3 years ### "No Money Left behind" May 25, 2026 5.0 Geoh has been a great support to my company and most of all, THEY GET ME PAID! They did an audit one year and retrieved a lot of money back for my company. I was so HAPPY! Over all I LOVE THIS company!!!!! Pros i like the support that is available. The billing team is my favorite because they keep me informed about all the new changes. \[sensitive content hidden\] have been AMAZING! Cons I was disappointed that I didn't get this service with GEOH sooner. My troubles with billing could have been shouter. Review Source Cesslyn B. Manager Used the software for: 1-3 years ### "5 star service" April 9, 2026 5.0 My overall with GEOH was outstanding. \[sensitive content hidden\] assisted me with getting my account setup and was there every step of the way to answer any questions I had. Pros I loved how GEOH was able to assist me quickly and with assisting me with getting my information uploaded into the system. Cons None at the moment. Everyone who I have spoken with has been able to assist me. And the turn around time is outstanding. Review Source R Reviewer CEO Used the software for: Less than 1 year ### "Geo Review" July 21, 2025 5.0 Great so far! Although I am currently having an issue and the chat customer service is not 24/7, that would be a nice addition! Pros User friendly! Mobile friendly, I love that you are able to handle business on the go & don’t have to wait until you get to your laptop. Cons So far so good, & the update that now allows you to keep up with employee credentials is top tier! No more manually checking for compliance. Review Source R Reviewer Admin Used the software for: 3-5 years ### "Tell It All" March 12, 2026 5.0 My overall experience with GEOH goes beyond measures, before I used this platform for our agency, I worked with other agencies and had learned quickly how to obtain everything within the application. It is a great experience to work along side some very amazing people and not just any people but ones you consider to be your family! Pros What I liked most about GEOH is that they made our agency feel like they were family, it was more than just doing business. It was more about making sure that myself and our agency were comfortable while doing there part, rather it was fixing a schedule, making sure the dashboard was clear and ready to submit for billing, as well as reaching out to our staff for any needs or concerns they may have while using the mobile application. Cons What I like the least about GEOH is having to see people who I have worked so closely with, who I considered them as a confidant having to step into another role but within they made sure the agency was taken care of and provided me with knowledgeable info and also set a meet and greet with who was now coming aboard. Review Source R Reviewer Admin Used the software for: Less than 1 year ### "Phenomenal!" May 8, 2026 5.0 Excellent! I would recommend GEOH to every Provider and Agency. GEOH is so informative. They share so much information and this so comforting to have a support system like GEOH! Pros Greetings Everyone! My experience was Superior! \[sensitive content hidden\] has excellent Social Skills and both were very patient and kind. They explained everything to every question I had! Onboarding with GEOH is Amazing. Thanks so much for everything! Cons I have no complaints. GEOH knows what they are doing! GEOH has great response time. Resources, resolution to problems and GEOH made me feel valued! Review Source R Reviewer Administrator Used the software for: 3-5 years ### "Supportive Environment" December 3, 2025 5.0 My overall experience with GeoH was both meaningful and rewarding. I had opportunity to work with compassionate and dedicated professionals who truly care. Pros The team at GeoH was collaborative and encouraging. There was a real sense of camaraderie and shared purpose. Cons Sometimes with the new updates it makes it difficult for employees to clock in and out and this can be very frustrating to employees. Review Source R Reviewer Owner Used the software for: Less than 1 year ### "GEOH is great!" June 27, 2026 5.0 I loved everything about this program it was so helpful. They communicate with me at all times. I had not problem reaching out when needed. Pros Customer service report, very helpful when needed. I didn’t feel rushed everything was going with flow. Had a lot of patience with me loved it! Cons Nothing really, probably the payment part but I understand nothing free. Payment really not that bad. Review Source R Reviewer President Used the software for: Less than 1 year ### "Loving Geoh and their staff!" February 4, 2026 5.0 I appreciated the patience and time that was given during the orientation phase of setting everything up. Nothing was rushed and I feel confident about our ongoing partnership! Pros I like the process order of Geoh, every section has a reason (there aren’t any dead buttons). Everything was easy to navigate Cons I couldn’t find many things that I didn’t like. Maybe a reminder email to agency owners if their staff doesn’t clock in on time or a reminder text to the staff? Review Source R Reviewer Owner Used the software for: Less than 1 year ### "My Take On Geoh" March 23, 2026 5.0 This software was referred to me by another homecare provider and I can honestly see why. From the beginning my experience has been great! Ben was great with training, he made me feel comfortable navigating through the system. My overall experience with GEOH had been positive. Pros I find the platform easy to navigate. GEOH offers a range of different features, I appreciate the customer service process by my appointed agent Ben Cons I honestly can’t say right now because I’m still so new to the software this is only my 2nd week in. Review Source R Reviewer Nurse Used the software for: Less than 1 year ### "admin, assistant director" March 24, 2026 5.0 My overall experience has been great, just great employees/staff to work with \[sensitive content hidden\] is a jewel for your company Pros the availability, genuine concern for me trying to learn the system. When I would call quick response, always answer question approximately Cons no comment, I really did not have no cons for geoh, Maybe expand you help or an actual person to speak with more expanded hours Review Source R Reviewer Owner and Administrator Used the software for: Less than 1 year ### "Happy At Home Personal Care, LLC" December 11, 2025 5.0 Overall, great experience with GEOH! I was provided all of the tools necessary to complete my clients visitations and billing. Pros Thorough explanation of how to use the software and friendly customer service. They broke down how to use the visit and referral management in a way for me to quickly learn and be able to navigate on my own freely. Cons What did I least like about GEOH? Nothing that comes to mind to be honest that I would least like about GEOH. Review Source R Reviewer Owner Used the software for: Less than 1 year ### "Easy like Sunday morning!" March 12, 2026 5.0 Overall my GEOH experience has been wonderful, I enjoy the informational webinars that are held. Pros I like how I'm able to easily navigate the screens on my own, without have to bother my rep. Cons I'm only able to have hourly rate and total amounts show for only one caregiver instead off all. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.