# GEOH Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is GEOH the right Home Health Care solution for you? Explore 152 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/207985/GeoH/reviews --- GEOH 4.9 (152) [View alternatives](https://www.capterra.com/p/207985/GeoH/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of GEOH Ease of use 4.8 Customer Service 4.9 ## Pros and Cons in Reviews CB Christy B OwnerHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: Less than 6 months. “The platform made it easy to manage client schedules, caregiver schedules, and billing processes all in one place, saving us a lot of time and reducing errors.“ September 29, 2025 SW ShaQuetta W OwnerHospital & Health Care, 11 - 50 employeesUsed the software for: Less than 6 months. “Learning the whole system just was difficult for me It was a big change for me from one EVV system to the other and just learning a new trick I guess.“ June 11, 2025 CK Chiann K AdminHospital & Health Care, 2 - 10 employeesUsed the software for: Less than 6 months. “The platform made it easy to manage client appointments, caregiver schedules, and billing processes all in one place, saving us a lot of time and reducing errors“ June 9, 2025 KH Kelley H Business developmentHospital & Health Care, 2 - 10 employeesUsed the software for: Less than 6 months. “We tried three other providers and were not even able to clock in on our go live date“ May 7, 2025 CP Courtney P Home Care Company AdministratorHealth, Wellness and Fitness, 11 - 50 employeesUsed the software for: Less than 6 months. “My favorite aspect is the ability to see the amount of units I have used in scheduling and how many are left.“ August 15, 2025 LR Lakeita R AdministratorHospital & Health Care, Self-employedUsed the software for: Less than 6 months. “The first day was a little confusing just because I hadn’t learned to work the portal.“ March 16, 2026 DD Denisha D OwnerHospital & Health Care, 2 - 10 employeesUsed the software for: Less than 6 months. “GEOH offers a range of different features, I appreciate the customer service process by my appointed agent Ben“ March 19, 2026 DJ Diona J CEOHospital & Health Care, 11 - 50 employeesUsed the software for: More than 2 years. “Sometimes there were issues with clock in/outs not registering.“ September 6, 2024 ## Showing most helpful reviews Showing 1-25 of 152 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Dana E. Branch Manager Health, Wellness and Fitness Used the software for: Less than 6 months ### "Westide Helping Hands GEOH review" April 8, 2026 5.0 Overall, a very reliable EVV platform with strong features. The setup and learning curve have been smooth. Pros GEOH is an all-in-one EVV-compliant platform that simplifies scheduling, billing, and caregiver management efficiently. Customer support is excellent! Cons Caregivers would prefer a wider radius for clocking in and out, especially when at appointments with clients. Alternatives considered [AxisCare](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/) Reason for choosing GEOH We chose GEOH over alternative products due to EVV compliance, customer service, and cost efficiency. Switched from [Axxess HomeCare](https://www.capterra.com/p/212595/Axxess-HomeCare/) We switched to GEOH for a more streamlined, all-in-one system with EVV compliance, caregiver management, cost efficiency, and excellent customer support, which has improved efficiency and reduced administrative workload. Review Source Cesslyn B. Manager Hospital & Health Care Used the software for: 1-2 years ### "5 star service" April 6, 2026 5.0 My overall with GEOH was outstanding. \[sensitive content hidden\] assisted me with getting my account setup and was there every step of the way to answer any questions I had. Pros I loved how GEOH was able to assist me quickly and with assisting me with getting my information uploaded into the system. Cons None at the moment. Everyone who I have spoken with has been able to assist me. And the turn around time is outstanding. Switched from [Caretime](https://www.capterra.com/p/229462/Caretime/) I switched for better service and better pricing Review Source DW Danina W. Owner Hospital & Health Care Used the software for: Less than 6 months ### "Top tier service!!! GEOH- Delivers!!!🔥" March 23, 2026 5.0 My overall experience with GEOH has been excellent. The process has been very smooth, informative, and well-organized from the beginning. \[sensitive content hidden\] was extremely helpful and made sure I understood everything step by step. I truly appreciate the support and professionalism, and I look forward to continuing to use GEOH for my agency!! Pros Honestly, everything has been great so far! The system is very easy to navigate and user-friendly, which made the onboarding process smooth and stress-free. I feel very confident using GEOH and appreciate how organized and efficient everything is!! Cons At this time, I have not experienced anything negative. Everything has been smooth, and the support has been very helpful and responsive whenever I’ve had questions. Alternatives considered [EVV Plus](https://www.capterra.com/p/220005/EVV-Plus/)[Homecare Homebase](https://www.capterra.com/p/82177/Homecare-Homebase/) Reason for choosing GEOH Mainly because when I’ve asked other Agencies, I kept hearing GEOH! Everyone had nothing but positive feedback! It was actually a no brainer after that!!! Review Source HM Hannah M. Regional Supervisor Health, Wellness and Fitness Used the software for: Less than 6 months ### "5 stars for GEOH" April 7, 2026 5.0 I have really enjoyed the trainings and the flexibility of the app in regard to the ever-changing industry rules, while also accommodating unique agency guidelines. Pros Their support team and account managers are the most responsive. When you ask a question there is almost always a helpful answer or has been a refreshing change from what we were accustomed to. Every time we ask for something it's like magic, it appears right before our eyes. \[sensitive content hidden\] is amazing and so quick to respond. Cons I really wish there was a tab for prospective clients, as that is an important part of our agency. However, I'm told that this is in the process of being changed. Switched from [Caretime](https://www.capterra.com/p/229462/Caretime/) Lack of customer support and never-ending bugs and issues. Review Source MM Michael M. CEO Hospital & Health Care Used the software for: Less than 6 months ### "GEOH is the place TO GO!" April 7, 2026 5.0 \[sensitive content hidden\] stayed on me forever until I was ready to pull the trigger. He listened to me, heard what I had to say, and made things happen during a very chaotic time of my life. The whole team turned out to be that way. Responsive. I couldn't be more happy right now. Pros So far? The service! \[sensitive content hidden\] and her team have been so responsive and overall incredible. They made me feel like I've made a good decision. Cons So far, nothing. While we've just stated with the service, the team at Geoh has been so accommodating to our needs. Alternatives considered [WellSky Personal Care](https://www.capterra.com/p/126968/Non-Medical-Private-Pay-System/) Reason for choosing GEOH Value. Functionality and it just seemed lie the GEOH Team cares. Switched from [Caretime](https://www.capterra.com/p/229462/Caretime/) Care Time could care less about me, my team, or my clients. They were an awful experience Review Source JD Johnay D. Homecare Owner Hospital & Health Care Used the software for: Less than 6 months ### "I love my team. " March 10, 2026 5.0 10/10 highly recommended, overall \[sensitive content hidden\] has been phenomenal and still is. I appreciate the gestures to make sure my company is great. Pros I love my onboarding team, from the time I signed up to the time I completed onboarding everyone was very nice, easy going, very understanding and patient. Cons Have no cons yet. I am still learning and growing trying to find ways to make it more efficient for me and my employees. Switched from [AxisCare](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/) Axis care did not offer features that align with my business. Review Source SJ Shaquwell J. Admin Hospital & Health Care Used the software for: 2+ years ### "Tell It All" March 10, 2026 5.0 My overall experience with GEOH goes beyond measures, before I used this platform for our agency, I worked with other agencies and had learned quickly how to obtain everything within the application. It is a great experience to work along side some very amazing people and not just any people but ones you consider to be your family! Pros What I liked most about GEOH is that they made our agency feel like they were family, it was more than just doing business. It was more about making sure that myself and our agency were comfortable while doing there part, rather it was fixing a schedule, making sure the dashboard was clear and ready to submit for billing, as well as reaching out to our staff for any needs or concerns they may have while using the mobile application. Cons What I like the least about GEOH is having to see people who I have worked so closely with, who I considered them as a confidant having to step into another role but within they made sure the agency was taken care of and provided me with knowledgeable info and also set a meet and greet with who was now coming aboard. Review Source KF Kereen F. Owener Hospital & Health Care Used the software for: 1-2 years ### "Geoh Review" March 9, 2026 5.0 My overall experience with Geoh was great! :). I know how to operate the system very well and I also like it. I am very Happy with Geoh Pros \[sensitive content hidden\] was very helpful with setting up my Geoh account. The whole Geoh system is very easy to comprehend. Cons Nothing was least liked about Geoh. I like the system and I like the support that they offer to help my agency. Review Source HW Huey W. Home Care Agency Health, Wellness and Fitness Used the software for: Less than 6 months ### "Thanks \[sensitive content hidden\] and the entire Geoh Team!" March 23, 2026 5.0 So far, my overall experience has been great. I was very fortunate to have had an agent that's knowledgeable with Geoh. \[sensitive content hidden\] always made sure we were confident enough in using the Geoh app before exiting zoom calls. Scheduling was confusing at first but by the end of our second zoom meeting, I feel a lot more confident. Pros I really enjoyed exploring the portal with \[sensitive content hidden\]. She was very patient and informative. Anytime I had a question or didn't understand something about Geoh, she always emailed me back or called right away. Cons Nothing, everything was self explanatory. Each tab tells me it's proper function. No different than learning a new skill, it's always confusing at the beginning. As long as you have an agent that takes as much pride as \[sensitive content hidden\] does in helping clients, you'll be fine. Review Source sacheeda M. home care Health, Wellness and Fitness Used the software for: Less than 6 months ### "Satisfied with everything" March 31, 2026 5.0 everything was great. loved working with \[sensitive content hidden\] was very informational and helpful. she answered all my questions and helped me understand it Pros I love the easy access and communication skills of the team. The team answered all my questions, and answered right when I called Cons Nothing, everything was great. I was very surprised that they took care of their clients very well. answered all calls right away. Review Source TH Tom H. Vice-President Hospital & Health Care Used the software for: Less than 6 months ### "NHC Review" May 2, 2025 5.0 Very good and extremely satisfying. From initial setup to actual going live was a breeze with Geoh's expertise in rolling out the change over from previous Vender. Pros The product is easy to use and the support is amazing. Every time I have a question and cant find the answer in the help section, I reach out to \[sensitive content hidden\] and she is very helpful in solving my issues. Cons The payroll report is a little small for viewing when printing to convert so I can integrate it into Quickbooks Switched from [Caretime](https://www.capterra.com/p/229462/Caretime/) They let us down with communication and helpfulness with billing issues Review Source DP DEBRA P. CEO Hospital & Health Care Used the software for: Less than 6 months ### "NEW CLIENT REVIEW" March 26, 2025 4.0 My overall experience with GEOH has been positive. \[sensitive content hidden\] has been helpful, thorough , and very knowledgable from beginning to end. The setup process was smooth and learning about the product and it's features was clear and straight forward. The plat form is user friendly, making daily tasks and billing processes easy to manage. So far GeoH has provided a reliable and efficient solution for my business needs. Pros Exceptional customer service. From the very beginning, they have been supportive and responsive, always answering questions and provide guidance whenever needed. Cons The platform does not offer as many features as some other platforms. That said the benefit of being part of GeoH outweighs this limitation. In the future I would love to see features that allow for better documentation management, such as reminders to keep caregiver documentation up to date. Additionally, having the platform perform monthly OIG searches for caregivers automatically instead of my compant having to do them manually, woud save time and improve efficiency. Switched from [AxisCare](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/) Our company was not prioritized. Axiscare did not have enough customer support and was not well organized Review Source JB Ja-Ron B. Scheduling Manager Individual & Family Services Used the software for: Less than 6 months ### "Let's go GeoH" June 11, 2025 5.0 I rate my over all experience a 12 out of 10. Not being funny I love that GeoH is a Indiana based company and I love the fact that I get to speak with a live person when I call. Pros I love the transparency, GeoH is very knowledgeable honest about the services that they provide. They are Indiana based company. Cons I have nothing negative to say. This company is spot on. This is the first company that does what they say they are going to do. Alternatives considered [NextGen Office](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/) Reason for choosing GEOH I was referred by another agency. I glad they told me about GeoH Switched from [Axxess HomeCare](https://www.capterra.com/p/212595/Axxess-HomeCare/) They couldn't get my billing straight and claims were not getting paid. Review Source KS Kaprice S. CEO Hospital & Health Care Used the software for: Less than 6 months ### "Geo Review" July 21, 2025 5.0 Great so far! Although I am currently having an issue and the chat customer service is not 24/7, that would be a nice addition! Pros User friendly! Mobile friendly, I love that you are able to handle business on the go & don’t have to wait until you get to your laptop. Cons So far so good, & the update that now allows you to keep up with employee credentials is top tier! No more manually checking for compliance. Switched from [Santrax Agency Management](https://www.capterra.com/p/129444/Santrax-Agency-Management/) Sandata is NOT user friendly and I also experienced poor customer service. Review Source DG Darvina G. Office Manager Hospital & Health Care Used the software for: Less than 6 months ### "Great billing software for small businesses." March 7, 2025 4.0 My overall experience has been great! I’ve looked at other software’s for my small business and GEOH has far to past my expectations. Pros The intuitiveness of their software is amazing. It’s self-explanatory. You can edit as much as you like. The team is amazing. Especially the on boarding representatives. They give you clear, concise answers, and it was a breeze getting started. Cons Billing can be somewhat of a challenge if you truly don’t understand the revenue cycle. Understanding how the system works with the EVV San data software was a bit clunky, but resolved very quickly! Switched from [Santrax Agency Management](https://www.capterra.com/p/129444/Santrax-Agency-Management/) I was looking for a system that would be self-explanatory and easy to use. Not having to manually configure, enter and bill my own claims. Review Source JJ Jakina J. Administrator Hospital & Health Care Used the software for: 2+ years ### "Supportive Environment" July 1, 2025 5.0 My overall experience with GeoH was both meaningful and rewarding. I had opportunity to work with compassionate and dedicated professionals who truly care. Pros The team at GeoH was collaborative and encouraging. There was a real sense of camaraderie and shared purpose. Cons Sometimes with the new updates it makes it difficult for employees to clock in and out and this can be very frustrating to employees. Review Source TW Tangela W. CEO Hospital & Health Care Used the software for: Less than 6 months ### "Home care information has been amazing. " August 15, 2025 5.0 My over all experience has been a blessing. Can contact anybody fast respond.With details that you can correct anything. Pros Amber very knowledgeable. Walks you through the whole process. She responds to email or text fast. She continues to check on us. Cons To be honest the prices of 3% the fact that is goes up with how many clients you get. But I understand nothing is free. So if you want good service you have to pay. I understand that you have to make money just like we want to receive all the help. Review Source MB MYLENE B. VIRTUAL ADMINISTRATIVE ASSISTANT Hospital & Health Care Used the software for: 1-2 years ### "GREAT FUNCTIONALITY AND USER-FRIENDLY INTERFACE OF GEOH" March 31, 2025 5.0 Very smooth-sailing and easy to navigate; great functionality Pros very user- friendly interface and support agents and customer service are very responsive if needs assistance Cons I have no dislikes so far with GEOH because everything is smooth-sailing. Perhaps sometimes because it is system down but I think that is just normal if it's having a system maintenance Review Source TE Theo E. Supervisor Administrator Hospital & Health Care Used the software for: Less than 6 months ### "GEOH is the BEST!!!" July 7, 2025 5.0 My overall experience with GEOH has been great! \[sensitive content hidden\] have been very patient with me throughout this whole process. Pros The customer service is excellent. Everyone is professional from the start. I especially enjoy working with \[sensitive content hidden\]. \[sensitive content hidden\] is amazing in every way! Cons I appreciate everything about GEOH. If I had to mention one drawback, it would be that the system was not displaying the correct unit numbers. Once I informed \[sensitive content hidden\] about the issue, she promptly addressed it, and the problem was resolved within a few days. Review Source CK Chiann K. Admin Hospital & Health Care Used the software for: Less than 6 months ### "Great experience" June 9, 2025 5.0 My overall experience was really great and I was able to accomplish everything I needed to with the success of my business. Pros What I like most about my experience was that everything was ver consistent. both billing and scheduling for our home healthcare business. The platform made it easy to manage client appointments, caregiver schedules, and billing processes all in one place, saving us a lot of time and reducing errors Cons I had some confusing moments but other that I understand that everything else As a new user, it took me some time to understand how to navigate the system and use all of its features effectively. The learning curve was a bit challenging at first. Review Source LN Lamia N. Owner Health, Wellness and Fitness Used the software for: Less than 6 months ### "What would I do without GeoH" June 29, 2025 5.0 I absolutely love Geoh. Everyone is very supportive & helpful. If I need anything, if the person I reached out to can’t assist me at that money they will get one of their coworkers to get right on it! They have small fees & a great reliable software! Pros What I love most about Geoh is the peace of mind they give me by handling my billing. Being an owner you already have alot on your plate. They help take the load off so I can focus on other things to help my business continue to grow. Cons I honestly have no dislikes about Geoh. They are absolutely amazing! From the friendliness to the great quality of software to the relief of knowing my billing will be done correctly, in a timely manner & error free. Review Source CW Chelsea W. Owner Hospital & Health Care Used the software for: Less than 6 months ### "GeoH is the way to go" November 19, 2025 5.0 I would highly recommend anyone that is starting a business or had an existing business to contact GeoH for the billing needs Pros I love that they are very hands on and always keep us in the loop of what's going on with our account and services. They completely took the stress out of completing our billing needs. Their Tuesday GeoH Pro Workshops are also very informative. Cons I can't say that there is anything that I do not like. They are readily available, if we have any questions. Review Source SL Stanislas L. Adm Health, Wellness and Fitness Used the software for: Less than 6 months ### "Incredible feature " September 30, 2025 5.0 10/10 experience with onboarding and offering extra support after training sessions if needed that was an amazing experience. Pros The professionalism of the team and \[sensitive content hidden\] was very patient with me to work me through all features. Cons The onboarding process was very simple and precise, the team was able facilitate the process due to their knowledge. Review Source AH Angela H. Director Hospital & Health Care Used the software for: Less than 6 months ### "Director ." September 3, 2025 5.0 Everything is progressing exceptionally well. Everyone's support has been incredibly valuable....... Pros \[sensitive content hidden\] was exceptionally friendly and incredibly helpful. She thoroughly reviewed everything, ensuring that all my questions were answered and I felt completely supported in detail. Cons Considering everything, things are progressing smoothly. I don't have much to say at this time...... Review Source CJ Charisse J. Owner Hospital & Health Care Used the software for: Less than 6 months ### "Less stress" August 14, 2025 5.0 Very good experience very helpful. Everyone was always willing to answer my questions if I had any, the GeoH team was very welcoming. Pros The helpful information that they give you in the beginning and the end of everything that’s going to happen when you join GeoH. Cons Nothing as of now it seems like everything is under control so hopefully there will be nothing that I don’t like about GeoH. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.