--- title: "GEOH Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is GEOH the right Home Health Care solution for you? Explore 169 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/207985/GeoH/reviews/" page_type: "reviews" language: "en" --- GEOH 4.9 (169) [View alternatives](https://www.capterra.com/p/207985/GeoH/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated September 16th, 2026 # Reviews of GEOH Ease of use 4.8 Customer Service 4.9 ## Pros and Cons in Reviews CB Christy B OwnerHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: Less than 6 months. “The platform made it easy to manage client schedules, caregiver schedules, and billing processes all in one place, saving us a lot of time and reducing errors.“ September 29, 2025 LR Lakeita R AdministratorHospital & Health Care, Self-employedUsed the software for: Less than 6 months. “The first day was a little confusing just because I hadn’t learned to work the portal.“ March 16, 2026 LD LaTonya D AdministratorHospital & Health Care, 2 - 10 employeesUsed the software for: Less than 6 months. “sensitive content hidden\] did a great job presenting the material in an engaging and approachable way, which made it easier to stay focused and absorb the information.“ June 25, 2026 SW ShaQuetta W OwnerHospital & Health Care, 11 - 50 employeesUsed the software for: Less than 6 months. “Learning the whole system just was difficult for me It was a big change for me from one EVV system to the other and just learning a new trick I guess.“ June 11, 2025 CK Chiann K AdminHospital & Health Care, 2 - 10 employeesUsed the software for: Less than 6 months. “The platform made it easy to manage client appointments, caregiver schedules, and billing processes all in one place, saving us a lot of time and reducing errors“ June 9, 2025 KH Kelley H Business developmentHospital & Health Care, 2 - 10 employeesUsed the software for: Less than 6 months. “We tried three other providers and were not even able to clock in on our go live date“ May 7, 2025 WF Wislyne F AdministratorIndividual & Family Services, 11 - 50 employeesUsed the software for: 6-12 months. “What has made the experience even better is the exceptional support from \[sensitive content hidden\] . Whenever we've had questions or encountered issues, \[sensitive content hidden\] has always been incredibly patient, responsive, and committed to helping us until everything was resolved.“ June 29, 2026 MM Marcus M CO-OWNERHealth, Wellness and Fitness, 51 - 200 employeesUsed the software for: More than 2 years. “Using the app on my smart phone is sometimes a challenge“ September 19, 2024 ## Showing most helpful reviews Showing 1-25 of 169 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Adriann B. Office scheduler Hospital & Health Care Used the software for: Less than 6 months ### "Pleasant Surprise " August 19, 2026 5.0 So far, wonderful. The training was easy, you can almost self teach yourself the basics. Very well formatted Pros The easy ability to maneuver the system. Rep trained to a level that I had no questions unanswered. Left me wanting for more. Cons Lack of external email capability. Other than that, i didn't have any concerns that would cause me a pause. Switched from [WellSky Personal Care](https://www.capterra.com/p/126968/Non-Medical-Private-Pay-System/) Client was never able to connect to HHA Exchange Review Source Dana E. Branch Manager Health, Wellness and Fitness Used the software for: Less than 6 months ### "Westide Helping Hands GEOH review" April 8, 2026 5.0 Overall, a very reliable EVV platform with strong features. The setup and learning curve have been smooth. Pros GEOH is an all-in-one EVV-compliant platform that simplifies scheduling, billing, and caregiver management efficiently. Customer support is excellent! Cons Caregivers would prefer a wider radius for clocking in and out, especially when at appointments with clients. Alternatives considered [AxisCare](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/) Reason for choosing GEOH We chose GEOH over alternative products due to EVV compliance, customer service, and cost efficiency. Switched from [Axxess HomeCare](https://www.capterra.com/p/212595/Axxess-HomeCare/) We switched to GEOH for a more streamlined, all-in-one system with EVV compliance, caregiver management, cost efficiency, and excellent customer support, which has improved efficiency and reduced administrative workload. Review Source DW Danina W. Owner Hospital & Health Care Used the software for: Less than 6 months ### "Top tier service!!! GEOH- Delivers!!!🔥" March 23, 2026 5.0 My overall experience with GEOH has been excellent. The process has been very smooth, informative, and well-organized from the beginning. \[sensitive content hidden\] was extremely helpful and made sure I understood everything step by step. I truly appreciate the support and professionalism, and I look forward to continuing to use GEOH for my agency!! Pros Honestly, everything has been great so far! The system is very easy to navigate and user-friendly, which made the onboarding process smooth and stress-free. I feel very confident using GEOH and appreciate how organized and efficient everything is!! Cons At this time, I have not experienced anything negative. Everything has been smooth, and the support has been very helpful and responsive whenever I’ve had questions. Alternatives considered [EVV Plus](https://www.capterra.com/p/220005/EVV-Plus/)[Homecare Homebase](https://www.capterra.com/p/82177/Homecare-Homebase/) Reason for choosing GEOH Mainly because when I’ve asked other Agencies, I kept hearing GEOH! Everyone had nothing but positive feedback! It was actually a no brainer after that!!! Review Source YD Yolaunda D. CEO Hospital & Health Care Used the software for: 1-2 years ### "No Money Left behind" May 22, 2026 5.0 Geoh has been a great support to my company and most of all, THEY GET ME PAID! They did an audit one year and retrieved a lot of money back for my company. I was so HAPPY! Over all I LOVE THIS company!!!!! Pros i like the support that is available. The billing team is my favorite because they keep me informed about all the new changes. \[sensitive content hidden\] have been AMAZING! Cons I was disappointed that I didn't get this service with GEOH sooner. My troubles with billing could have been shouter. Switched from [Santrax Agency Management](https://www.capterra.com/p/129444/Santrax-Agency-Management/) Too many claims being rejected. Support was never available. I struggled with keeping up with clock in/out. Review Source Cesslyn B. Manager Hospital & Health Care Used the software for: 1-2 years ### "5 star service" April 6, 2026 5.0 My overall with GEOH was outstanding. \[sensitive content hidden\] assisted me with getting my account setup and was there every step of the way to answer any questions I had. Pros I loved how GEOH was able to assist me quickly and with assisting me with getting my information uploaded into the system. Cons None at the moment. Everyone who I have spoken with has been able to assist me. And the turn around time is outstanding. Switched from [Caretime](https://www.capterra.com/p/229462/Caretime/) I switched for better service and better pricing Review Source HM Hannah M. Regional Supervisor Health, Wellness and Fitness Used the software for: Less than 6 months ### "5 stars for GEOH" April 7, 2026 5.0 I have really enjoyed the trainings and the flexibility of the app in regard to the ever-changing industry rules, while also accommodating unique agency guidelines. Pros Their support team and account managers are the most responsive. When you ask a question there is almost always a helpful answer or has been a refreshing change from what we were accustomed to. Every time we ask for something it's like magic, it appears right before our eyes. \[sensitive content hidden\] is amazing and so quick to respond. Cons I really wish there was a tab for prospective clients, as that is an important part of our agency. However, I'm told that this is in the process of being changed. Switched from [Caretime](https://www.capterra.com/p/229462/Caretime/) Lack of customer support and never-ending bugs and issues. Review Source VW Venisha W. Owner CEO Hospital & Health Care Used the software for: Less than 6 months ### "Keep it going, Just like That!!!" June 29, 2026 5.0 I loved \[sensitive content hidden\] was on time and ended on time. She was prepared and ready to help me learn as much as I could. Pros \[sensitive content hidden\] was detailed and patient. She was very excited to tell me about the great things Geoh was offering. Very professional and encouraging as I learned how to navigate the system. Cons Nothing, \[sensitive content hidden\] did a wonderful job. She did not rush there was nothing she could have done better. Great job! Alternatives considered [Santrax Agency Management](https://www.capterra.com/p/129444/Santrax-Agency-Management/) Reason for choosing GEOH Wanted to have everything done for me. Thank you Review Source TH Tonia H. Owner Hospital & Health Care Used the software for: Less than 6 months ### "EOC Review" August 14, 2026 5.0 All in all, it has been a very good experience thus far! I find the service that I have at this time, to be affordable. Pros I loved the customer support I received from \[sensitive content hidden\]. She stayed with me every step of the way, and I appreciate her for that. Cons I had an issue navigating separating Attendant Care and my HCBC hours to submit to payroll. I sent an email to \[sensitive content hidden\], and she is working on getting it taken care of. Alternatives considered [RUN Powered by ADP](https://www.capterra.com/p/185859/RUN/) Reason for choosing GEOH I haven't tried another company at this time. I am a new agency. Review Source TB Terrineka B. Owner Hospital & Health Care Used the software for: 1-2 years ### "Experience with GEOH " August 3, 2026 5.0 My overall experience with GEOH has been good so far any time I've needed help someone has always been available to help and was pleasant to work with Pros GEOH has been easy to navigate and I like it has the capability of calculating the units when creating the schedule Cons The least thing I like about GEOH is the scheduling. When creating the schedule once its saved it goes back to the current month not the month that is being worked on. Review Source LB Lakeita B. Owner Hospital & Health Care Used the software for: Less than 6 months ### "GEOH HAS MADE LIFE EASIER!" July 23, 2026 5.0 Working with Geho has helped me tremendously. I am new to the industry and had no clue of what to do when it came to Billing. Geoh has made it so easy. Pros I like the fact that Geho is very efficient. My billing specialist is so knowledgeable and very nice. Cons There is nothing that I don’t like about GEOH. GEOH has made life so much easier. I have nothing bad to say. Review Source KH Kelley H. Business development Hospital & Health Care Used the software for: Less than 6 months ### "Geoh is a blessing and an answered prayer for us" May 7, 2025 5.0 5 star and would recommend to anyone I could in this field The communication, knowledge and support has been beyond on point Pros The simplicity of the platform usage is phenomenal. Also the support and knowledge of \[sensitive content hidden\] and our admin team is amazing. As a provider this platform is an answered prayer for us. Cons The only thing I didn’t like is that we did not find them earlier 😊 We tried three other providers and were not even able to clock in on our go live date Review Source KG Kenya G. Owner Health, Wellness and Fitness Used the software for: I used a free trial ### "Excited new customer " July 22, 2025 5.0 The experience was great, I liked how thorough the process was. I’m excited about using this new company. Pros The efficiency of the process and my representative seems very knowledgeable about the billing and the home care business. Cons The 10% backpay billing charge for is a bit much when going forward is 3%. I would have rather the percentage stay consistent Switched from [Paychex](https://www.capterra.com/p/119841/Paychex-Flex/) Lack of knowledge and billing with the old company Review Source SJ Shaquwell J. Admin Hospital & Health Care Used the software for: 2+ years ### "Tell It All" March 10, 2026 5.0 My overall experience with GEOH goes beyond measures, before I used this platform for our agency, I worked with other agencies and had learned quickly how to obtain everything within the application. It is a great experience to work along side some very amazing people and not just any people but ones you consider to be your family! Pros What I liked most about GEOH is that they made our agency feel like they were family, it was more than just doing business. It was more about making sure that myself and our agency were comfortable while doing there part, rather it was fixing a schedule, making sure the dashboard was clear and ready to submit for billing, as well as reaching out to our staff for any needs or concerns they may have while using the mobile application. Cons What I like the least about GEOH is having to see people who I have worked so closely with, who I considered them as a confidant having to step into another role but within they made sure the agency was taken care of and provided me with knowledgeable info and also set a meet and greet with who was now coming aboard. Review Source cP charolette P. Admin Hospital & Health Care Used the software for: Less than 6 months ### "Phenomenal!" May 5, 2026 5.0 Excellent! I would recommend GEOH to every Provider and Agency. GEOH is so informative. They share so much information and this so comforting to have a support system like GEOH! Pros Greetings Everyone! My experience was Superior! \[sensitive content hidden\] has excellent Social Skills and both were very patient and kind. They explained everything to every question I had! Onboarding with GEOH is Amazing. Thanks so much for everything! Cons I have no complaints. GEOH knows what they are doing! GEOH has great response time. Resources, resolution to problems and GEOH made me feel valued! Review Source AH Adrian H. Manager Hospital & Health Care Used the software for: Less than 6 months ### "GEOH #1 APP" July 4, 2026 5.0 I would say at the beginning it was a bit rocky but now I can’t imagine running out company without GEOH Pros It took the stress away that we previously had before! Also the customer support line is amazing, they always help me. Cons Maybe just that when people go over the unit amount per day, it reflects in the authorization as hours worked so I have to manually go back and change it so it doesn’t appear that we are over units even they they actually didn’t work them. Review Source OO Oluwatosin O. CEO Hospital & Health Care Used the software for: Less than 6 months ### "Efficient and User-Friendly Management Solution for Home Care." March 20, 2026 5.0 It has been a reliable tool for managing business operations. It helps keep personnel files organized and ensures that service authorizations for clients are always accurate and up to date. Pros The software is incredibly user-friendly and makes tracking visit authorizations and units very straightforward. It simplifies the payroll process by integrating everything in one place, which saves a lot of administrative time. Cons The initial setup for complex care plans can take some time to navigate, and the mobile app occasionally requires a strong connection to sync data in real-time. Review Source NP Nakitia P. Admin Health, Wellness and Fitness Used the software for: 2+ years ### "Thanks To Geoh" August 14, 2025 5.0 I've had times where I was a little lost on Geoh app but after calling the help line they help me solve my problem Pros What I like most about Geo is that they make scheduling features easy to navigate. I've haven't had to many bugs and issues Cons There is nothing not to like about Geo i manage 3 different companies and Geo makes my job a lot easier Review Source BT Bobby T. President Health, Wellness and Fitness Used the software for: Less than 6 months ### "Loving Geoh and their staff!" January 26, 2026 5.0 I appreciated the patience and time that was given during the orientation phase of setting everything up. Nothing was rushed and I feel confident about our ongoing partnership! Pros I like the process order of Geoh, every section has a reason (there aren’t any dead buttons). Everything was easy to navigate Cons I couldn’t find many things that I didn’t like. Maybe a reminder email to agency owners if their staff doesn’t clock in on time or a reminder text to the staff? Review Source DD Denisha D. Owner Hospital & Health Care Used the software for: Less than 6 months ### "My Take On Geoh" March 19, 2026 5.0 This software was referred to me by another homecare provider and I can honestly see why. From the beginning my experience has been great! Ben was great with training, he made me feel comfortable navigating through the system. My overall experience with GEOH had been positive. Pros I find the platform easy to navigate. GEOH offers a range of different features, I appreciate the customer service process by my appointed agent Ben Cons I honestly can’t say right now because I’m still so new to the software this is only my 2nd week in. Review Source LB Laurie B. Nurse Medical Practice Used the software for: 6-12 months ### "admin, assistant director" March 20, 2026 5.0 My overall experience has been great, just great employees/staff to work with \[sensitive content hidden\] is a jewel for your company Pros the availability, genuine concern for me trying to learn the system. When I would call quick response, always answer question approximately Cons no comment, I really did not have no cons for geoh, Maybe expand you help or an actual person to speak with more expanded hours Review Source Fehintola O. Direct support professional Hospital & Health Care Used the software for: Less than 6 months ### "It was an excellent experience so far." September 8, 2025 5.0 It was 100% excellent experience so far. I will recommend GEOH to other homecare companies who needs professionals to help with their EVV. Pros They were able to get me set up immediately without any issues. Also, scheduled some more zoom meeting with me to ensure everything is working perfectly. Cons Nothing for now. I have had a positive experience so far. No issue as been reported yet and hopefully it remains that way. Review Source DL D'ERICKA L. OWNER Hospital & Health Care Used the software for: Less than 6 months ### "GEOH IS GREAT" November 19, 2025 5.0 GEOH HAS BEEN GREAT EASY TO START EASY TO RUN, EASY FOR EMPLOYEES TO TRACK THEIR TIME AND SCHEDULE LOOK AT THEIR SCHDULE, EASY FOR ME TO PREP MONTHS IN ADVANCE AND KEEP ORGANIZATION Pros I LOVE GEOH SYSTEM HOW IT WORK AND HOW CONVIENT IT IS TO WORK I ALSO VALUE HOW I CAN REACH OUT FOR ASSISTANCE WHEN NEEDED Cons I CANNOT SAY I DISLIKE ANYTHING REGARDING GEOH, GEOH IS GREAT, GEOH SECURITY IS WELL GEOH DOESNT ALLOW TO TO MAKE MANY MISTAKES EVERYTHING IS STRAIGHT FORWARD Review Source HH Heather H. Owner Hospital & Health Care Used the software for: Less than 6 months ### "I Am Learning" June 16, 2026 4.0 I have no complaints. She walked me through step by step everything I needed to learn. It just seems like a lot to process until I get the hand of things. Pros It was very informative. It seems like some things are self explanatory. I think I will eventually get the hang of it sooner than later Cons There was a lot to take in. I felt like it was somewhat overwhelming trying to learn everything in an hour. But she told me I could call anytime I had questions. Review Source CW Chelsea W. Owner Hospital & Health Care Used the software for: Less than 6 months ### "GeoH is the way to go" November 19, 2025 5.0 I would highly recommend anyone that is starting a business or had an existing business to contact GeoH for the billing needs Pros I love that they are very hands on and always keep us in the loop of what's going on with our account and services. They completely took the stress out of completing our billing needs. Their Tuesday GeoH Pro Workshops are also very informative. Cons I can't say that there is anything that I do not like. They are readily available, if we have any questions. Review Source MB Mathew B. Virtual Assistant Hospital & Health Care Used the software for: 1-2 years ### "Experience with geoh" March 31, 2025 4.0 I would say that geoh makes our work easier. If I were to rate it out of 5 I would rate 4/5. Pros What I like most about geoh right now is the new and improved scheduling style. Cons What I like the least about geoh is when I just recently plotted certain schedules, It will not show up when I'm trying to extract it as visits. It will only show up like 5 hours later. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.