# Page 2 | GEOH Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is GEOH the right Home Health Care solution for you? Explore 147 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/207985/GeoH/reviews --- GEOH 4.9 (147) [View alternatives](https://www.capterra.com/p/207985/GeoH/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 2 - Reviews of GEOH ## Showing most helpful reviews Showing 26-50 of 147 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use CP Courtney P. Home Care Company Administrator Health, Wellness and Fitness Used the software for: Less than 6 months ### "Exceptional Service, Easy Use, and Mind-Blowing Functionality-- GeoH" August 15, 2025 5.0 I have found the app to be extremely helpful and much better than the alternatives. I also have found the staff of GeoH to be extremely kind, patient, and great at explaining how the system works. Pros I really enjoy the scheduling features. My favorite aspect is the ability to see the amount of units I have used in scheduling and how many are left. It is also not hard to learn the system. I have found most of it to be self-explanatory after an initial informational meeting and I myself only having a few follow up questions. Cons I can't think of anything in particular that sticks out to me. I would like it if they added an area for adult daycare services. I don't believe that is available in the app yet. Since it usually means there is one attendant watching over a few clients. That is the only aspect I could think of that would be beneficial. Alternatives considered [Workyard](https://www.capterra.com/p/215558/Workyard/)[Connecteam](https://www.capterra.com/p/153140/Connecteam/)[Homebase](https://www.capterra.com/p/153076/Homebase/) Reason for choosing GEOH I really liked the pricing of GeoH and the application set up. It also connects to Sandata which is an awesome feature. The employees I talked to about the product were also incredibly knowledgeable and patient. Review Source JT Jay T. Owner Hospital & Health Care Used the software for: 1-2 years ### "GEOH is amazing " November 11, 2025 5.0 My overall experience with GEOH has been a pretty good one. Communication is really great and team members get back with you in a timely manner. Pros I like that scheduling shifts are really easy. I also like that billing is an option especially for someone like me who isn’t familiar with billing. Cons The onboarding process was dragged out a little longer than I thought necessary but it all worked out. Alternatives considered [Therap](https://www.capterra.com/p/124101/Therap/) Reason for choosing GEOH Better interface. Trying to schedule visits on GEOH is really difficult. Review Source DB David B. Owner Health, Wellness and Fitness Used the software for: Less than 6 months ### "Great Company " June 26, 2025 5.0 my experience has been a great one. From the beginning, \[sensitive content hidden\] reached out to me and was very respectful of my time. He also respected my timeline and that I was not ready to bring them on as a vendor at the time. \[sensitive content hidden\] followed up with me often and even after I signed up, I was able to reach out to him for any questions that I have. Pros The thing I like most about Geoh is there a local and they have a team that is fully accessible. With any questions or concerns, I may have had they are always following up. Seeing that I am a start up. They have been really helpful and explaining the connection between the software they use and the MCE. I’m especially happy with \[sensitive content hidden\] who are my reps. Cons at the moment, Being, a new partnership I don’t have any cons. However the only thing I can think of would be the monthly option has been priced higher than competitors, it’s definitely worth the service and you can reduce the price by locking into a contract. I would recommend a smaller contract for new time users? Alternatives considered [AxisCare](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/) Reason for choosing GEOH Cost and billing was not offered with that option. Review Source NP Nakitia P. Admin Health, Wellness and Fitness Used the software for: 2+ years ### "Thanks To Geoh" August 14, 2025 5.0 I've had times where I was a little lost on Geoh app but after calling the help line they help me solve my problem Pros What I like most about Geo is that they make scheduling features easy to navigate. I've haven't had to many bugs and issues Cons There is nothing not to like about Geo i manage 3 different companies and Geo makes my job a lot easier Review Source JW Jasmine W. CEO Hospital & Health Care Used the software for: Less than 6 months ### "Thought On Geoh" November 29, 2025 5.0 Still pretty new to Geoh but so far so good. I love how easy it is for employees to clock in/out & complete tasks. Pros the communication from staff/ billing, and support teams is top notch. Explaining, processes & updates as they happen and keeping me informed. Cons Site use/ navigation is a bit of a Learning Curve, Im still getting acclimated tom the system itself. Alternatives considered [AdaCare](https://www.capterra.com/p/125608/AdaCare/)[CareSmartz360](https://www.capterra.com/p/233554/CareSmartz360/)[ShiftCare](https://www.capterra.com/p/233684/ShiftCare/)[Alora Home Health](https://www.capterra.com/p/69030/Alora-Homecare-Software/) Reason for choosing GEOH Familiarity, 7 ease of use as a previous employee. Switched from [Santrax Agency Management](https://www.capterra.com/p/129444/Santrax-Agency-Management/) Needed proficient software, & experienced billing team/support. Review Source EE Eleecia E. Owner and CEO Hospital & Health Care Used the software for: Less than 6 months ### "Getting started with the Geoh App" October 6, 2025 4.0 It was hard clocking in and out until I had my follow up zoom. Now I'm more acquainted with the app and confident on how to clock in and out. Pros The representative was very patient with me during issues arising with my computer. She did a follow up after testing the Geoh EVV out a few days later. Cons Too much information on the application. Hope some of the information on the app is for the admins only. Alternatives considered [Santrax Agency Management](https://www.capterra.com/p/129444/Santrax-Agency-Management/) Reason for choosing GEOH Presentation and slide demonstration from sales rep was simpler and organized. Coach recommendations. Switched from [Santrax Agency Management](https://www.capterra.com/p/129444/Santrax-Agency-Management/) To make sure Punches and illing are correct Review Source LG Latricia G. Office Manager Health, Wellness and Fitness Used the software for: 2+ years ### "GEOH review" December 18, 2024 5.0 Pros Geoh is so easy to use and navigate for all office staff. The features are great and help to accomplish your task quickly. Customer service is excellent and they work hard to answer all your questions to resolve any issue you may have. I love how GEOH strives keep you updated with the latest updates and changes that consistently make the use of their services better. I can count on positive results in solving my problems promptly. Thank you for a great product! Cons Make it a little easier for the caregivers to navigate and manage their schedule. Give the provider more options to communicate with caregivers for availability if a conflict should arise with their schedule. Review Source BH Brittany H. Administrator Hospital & Health Care Used the software for: Less than 6 months ### "Honesty at its Finest" August 14, 2025 5.0 I actually asked for a job there. LOL!! I love the family foundation, everyone i have spoken to has been professional and well versed with the system. OH and i have not had to wait long for any help i may need Pros So far the software itself has been a little challenging to learn, but that is only because it is very detailed and gives business owners like myself, our moneys worth!! I have no complaints, I just need to really lock in and learn the system Cons No complaint so far. My experience has been grand, I know things may come in the future, but i will deal with that when it comes. Alternatives considered [Santrax Agency Management](https://www.capterra.com/p/129444/Santrax-Agency-Management/) Reason for choosing GEOH word of mouth, professional and efficient Review Source TW Tangela W. CEO Hospital & Health Care Used the software for: Less than 6 months ### "Home care information has been amazing. " August 15, 2025 5.0 My over all experience has been a blessing. Can contact anybody fast respond.With details that you can correct anything. Pros Amber very knowledgeable. Walks you through the whole process. She responds to email or text fast. She continues to check on us. Cons To be honest the prices of 3% the fact that is goes up with how many clients you get. But I understand nothing is free. So if you want good service you have to pay. I understand that you have to make money just like we want to receive all the help. Review Source LT Latosha T. CEO Hospital & Health Care Used the software for: Less than 6 months ### "The Standard for Customer Service" March 31, 2025 5.0 I give my experience with Geoh a 10 out of 10. \[sensitive content hidden\] has been with me from the beginning of the process I call her phone so much I almost forget we have a customer service line but she always answers and never make me feel as if I am bothering her. Pros The convenience and the onboarding process Cons That I didn't start it sooner, it has really worked out very well. So far. Alternatives considered [Santrax Agency Management](https://www.capterra.com/p/129444/Santrax-Agency-Management/) Reason for choosing GEOH A customer service experience was great I talked with \[sensitive content hidden\] I talk with \[sensitive content hidden\] and they all are still available for me to speak with whenever I need at any time I appreciate the relationship Review Source LW LaTonya W. CEO Hospital & Health Care Used the software for: 1-2 years ### "GeoH is the way to Go!" December 20, 2024 5.0 Overall, I’ve had a wonderful experience with GeoH. I’ve recommended GeoH to six other small businesses. That’s how much I pleased with their services. Pros The GeoH team is on top of everything. They keep us updated on requirements from the MCEs and the portal. They alert you when changes are coming that could affect your billing or recouping of funds. They’re here to assist with help from other sources outside of their line of business. And, the App is very easy to use. The team is easily accessible. Cons I can’t think of anything. GeoH is on top of everything. Alternatives considered [Santrax Agency Management](https://www.capterra.com/p/129444/Santrax-Agency-Management/) Reason for choosing GEOH I heard great reviews about GeoH from other agencies. Review Source TH Tom H. Vice-President Hospital & Health Care Used the software for: Less than 6 months ### "NHC Review" May 2, 2025 5.0 Very good and extremely satisfying. From initial setup to actual going live was a breeze with Geoh's expertise in rolling out the change over from previous Vender. Pros The product is easy to use and the support is amazing. Every time I have a question and cant find the answer in the help section, I reach out to \[sensitive content hidden\] and she is very helpful in solving my issues. Cons The payroll report is a little small for viewing when printing to convert so I can integrate it into Quickbooks Switched from [Caretime](https://www.capterra.com/p/229462/Caretime/) They let us down with communication and helpfulness with billing issues Review Source TJ Tashia J. Owner Hospital & Health Care Used the software for: Less than 6 months ### " \[sensitive content hidden\] is the best" October 8, 2025 5.0 \[sensitive content hidden\] has been suoer helpful and knowledgeable. I appreciate it. She has made my life much easier going over everything step by step. Pros I really love the great Customer service experience. I get an answer everytime I call. I can also email \[sensitive content hidden\] and she responds. Cons So far I haven't found any cons. I am thinking pricing is good for the product, but I have not been billed just yet. Alternatives considered [Santrax Agency Management](https://www.capterra.com/p/129444/Santrax-Agency-Management/) Reason for choosing GEOH Easy to use, faster response time, customer service Review Source BT Bobby T. President Health, Wellness and Fitness Used the software for: Less than 6 months ### "Loving Geoh and their staff!" January 26, 2026 5.0 I appreciated the patience and time that was given during the orientation phase of setting everything up. Nothing was rushed and I feel confident about our ongoing partnership! Pros I like the process order of Geoh, every section has a reason (there aren’t any dead buttons). Everything was easy to navigate Cons I couldn’t find many things that I didn’t like. Maybe a reminder email to agency owners if their staff doesn’t clock in on time or a reminder text to the staff? Review Source KM Kimberly M. Administrative Services Coordinator Health, Wellness and Fitness Used the software for: Less than 6 months ### "Excellent product and customer service!" November 29, 2025 5.0 Pros The support and onboarding with GEOH has been excellent. I felt overwhelmed with the idea of getting started. That feeling completely melted away. Our hands were held throughout the process of getting set up and the system is easy to navigate. Cons I don't have anything negative to say. Our expectations have been met above and beyond our expectations! Alternatives considered [Alora Home Health](https://www.capterra.com/p/69030/Alora-Homecare-Software/) Reason for choosing GEOH GEOH staff were familiar with the Medicaid waiver program we use. We felt confident that everything would flow smoothly with GEOH. Review Source DP DEBRA P. CEO Hospital & Health Care Used the software for: Less than 6 months ### "NEW CLIENT REVIEW" March 26, 2025 4.0 My overall experience with GEOH has been positive. \[sensitive content hidden\] has been helpful, thorough , and very knowledgable from beginning to end. The setup process was smooth and learning about the product and it's features was clear and straight forward. The plat form is user friendly, making daily tasks and billing processes easy to manage. So far GeoH has provided a reliable and efficient solution for my business needs. Pros Exceptional customer service. From the very beginning, they have been supportive and responsive, always answering questions and provide guidance whenever needed. Cons The platform does not offer as many features as some other platforms. That said the benefit of being part of GeoH outweighs this limitation. In the future I would love to see features that allow for better documentation management, such as reminders to keep caregiver documentation up to date. Additionally, having the platform perform monthly OIG searches for caregivers automatically instead of my compant having to do them manually, woud save time and improve efficiency. Switched from [AxisCare](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/) Our company was not prioritized. Axiscare did not have enough customer support and was not well organized Review Source AM Adarian M. Owner Hospital & Health Care Used the software for: Less than 6 months ### "Geoh has been great!" October 24, 2025 5.0 I am a new business and was overwhelmed with the whole billing process Geoh stepped in and I feel 10x better Pros \[sensitive content hidden\] was fast and efficient on explaining the process and getting started. I am so glad I and working with Geoh Cons Geoh has been great!! I don’t anything that I like the least about the company. I would highly suggest Geoh! Alternatives considered [Santrax Agency Management](https://www.capterra.com/p/129444/Santrax-Agency-Management/) Reason for choosing GEOH Very user friendly. I can understand what is needed. Review Source DB Dominique B. Owner Hospital & Health Care Used the software for: Less than 6 months ### "Geoh is amazing!" June 19, 2025 5.0 My overall experience with Geoh has been outstanding and amazing! This has been the best working experience by far. Pros Geoh was very honest and upfront about the software what it could and could not do. The training and patience from \[sensitive content hidden\] and the team has been outstanding!! Customer service is outstanding! The response time is great! Billing with Geoh has been hands down amazing. \[sensitive content hidden\] sends detailed billing reports with explanations, I don't have to wonder. I couldn't ask for a better biller! Thanks again Team! Cons They are working to improving the assessment section of Geoh. As a nurse you need a good assessment on each of your clients. Switched from [Axxess HomeCare](https://www.capterra.com/p/212595/Axxess-HomeCare/) I'm not able to bill properly with Axxess Review Source Fehintola O. Direct support professional Hospital & Health Care Used the software for: Less than 6 months ### "It was an excellent experience so far." September 8, 2025 5.0 It was 100% excellent experience so far. I will recommend GEOH to other homecare companies who needs professionals to help with their EVV. Pros They were able to get me set up immediately without any issues. Also, scheduled some more zoom meeting with me to ensure everything is working perfectly. Cons Nothing for now. I have had a positive experience so far. No issue as been reported yet and hopefully it remains that way. Review Source JB Ja-Ron B. Scheduling Manager Individual & Family Services Used the software for: Less than 6 months ### "Let's go GeoH" June 11, 2025 5.0 I rate my over all experience a 12 out of 10. Not being funny I love that GeoH is a Indiana based company and I love the fact that I get to speak with a live person when I call. Pros I love the transparency, GeoH is very knowledgeable honest about the services that they provide. They are Indiana based company. Cons I have nothing negative to say. This company is spot on. This is the first company that does what they say they are going to do. Alternatives considered [NextGen Office](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/) Reason for choosing GEOH I was referred by another agency. I glad they told me about GeoH Switched from [Axxess HomeCare](https://www.capterra.com/p/212595/Axxess-HomeCare/) They couldn't get my billing straight and claims were not getting paid. Review Source KH Kelley H. Business development Hospital & Health Care Used the software for: Less than 6 months ### "Geoh is a blessing and an answered prayer for us" May 7, 2025 5.0 5 star and would recommend to anyone I could in this field The communication, knowledge and support has been beyond on point Pros The simplicity of the platform usage is phenomenal. Also the support and knowledge of \[sensitive content hidden\] and our admin team is amazing. As a provider this platform is an answered prayer for us. Cons The only thing I didn’t like is that we did not find them earlier 😊 We tried three other providers and were not even able to clock in on our go live date Review Source LD LaToya D. Owner and Administrator Hospital & Health Care Used the software for: Less than 6 months ### "Happy At Home Personal Care, LLC" December 8, 2025 5.0 Overall, great experience with GEOH! I was provided all of the tools necessary to complete my clients visitations and billing. Pros Thorough explanation of how to use the software and friendly customer service. They broke down how to use the visit and referral management in a way for me to quickly learn and be able to navigate on my own freely. Cons What did I least like about GEOH? Nothing that comes to mind to be honest that I would least like about GEOH. Review Source TE Theo E. Supervisor Administrator Hospital & Health Care Used the software for: Less than 6 months ### "GEOH is the BEST!!!" July 7, 2025 5.0 My overall experience with GEOH has been great! \[sensitive content hidden\] have been very patient with me throughout this whole process. Pros The customer service is excellent. Everyone is professional from the start. I especially enjoy working with \[sensitive content hidden\]. \[sensitive content hidden\] is amazing in every way! Cons I appreciate everything about GEOH. If I had to mention one drawback, it would be that the system was not displaying the correct unit numbers. Once I informed \[sensitive content hidden\] about the issue, she promptly addressed it, and the problem was resolved within a few days. Review Source LaLC Larry and Lesa C. Owner Health, Wellness and Fitness Used the software for: Less than 6 months ### "G-E-O-H aka Great-Everlasting-Organizational-Help" May 27, 2025 5.0 \[sensitive content hidden\] is GREAT! It's nice to put a face to the voice, and she's just a down-to-earth, friendly young lady! Pros \[sensitive content hidden\] were VERY informative, patient, and understanding! Great ambassadors for GEOH! The software is very informative and, to me, easy to use and learn. Cons The learning curve, i.e., just learning a new software. I was able to catch on a lot faster than my wife, but she's learning. Alternatives considered [Santrax Agency Management](https://www.capterra.com/p/129444/Santrax-Agency-Management/) Reason for choosing GEOH Word of mouth from current users. \[sensitive content hidden\] from Raw Home Care. \[sensitive content hidden\] from Prestigious Personal Home Care, both swear by the GEOH software Review Source DL D'ERICKA L. OWNER Hospital & Health Care Used the software for: Less than 6 months ### "GEOH IS GREAT" November 19, 2025 5.0 GEOH HAS BEEN GREAT EASY TO START EASY TO RUN, EASY FOR EMPLOYEES TO TRACK THEIR TIME AND SCHEDULE LOOK AT THEIR SCHDULE, EASY FOR ME TO PREP MONTHS IN ADVANCE AND KEEP ORGANIZATION Pros I LOVE GEOH SYSTEM HOW IT WORK AND HOW CONVIENT IT IS TO WORK I ALSO VALUE HOW I CAN REACH OUT FOR ASSISTANCE WHEN NEEDED Cons I CANNOT SAY I DISLIKE ANYTHING REGARDING GEOH, GEOH IS GREAT, GEOH SECURITY IS WELL GEOH DOESNT ALLOW TO TO MAKE MANY MISTAKES EVERYTHING IS STRAIGHT FORWARD Review Source Similar Products Featured