--- title: "Pulse For Good Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Pulse For Good Software - reviews, pricing plans, popular comparisons to other Human Services products and more." source_url: "https://www.capterra.com/p/207988/Pulse-For-Good/" page_type: "product" language: "en" --- # Pulse For Good Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Pulse For Good ## What is Pulse For Good? Hear every voice: Self-service kiosks to gather real-time lived experience feedback The world's first Human Services Feedback Management Platform to efficiently ask for, accept, analyze, and act on feedback from vulnerable individuals. ## What is Pulse For Good used for? [Human Services](https://www.capterra.com/human-services-software/)[Kiosk](https://www.capterra.com/kiosk-software/) Top alternative Featured Overall rating Based on 17 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $250 Flat Rate, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Pulse For Good?[Manage this product listing](https://www.g2.com/products/pulse-for-good/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Pulse For Good 4.6 (17) VS. [4.8 (4,566)](https://www.capterra.com/p/173450/OptiSigns/reviews/) Starting Price $250 Flat Rate, Per Month Starting Price $10 Other, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.6 (17) Ease Of Use 4.7 (4,566) Value For Money 4.7 (13) Value For Money 4.7 (3,903) Customer Service 4.8 (17) Customer Service 4.7 (3,368) ## Pulse For Good alternatives [4.8 (114)](https://www.capterra.com/p/156745/MobiLock-Pro/reviews/) Starting price $2.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Applivery](https://www.capterra.com/p/191345/Applivery/) [4.6 (74)](https://www.capterra.com/p/191345/Applivery/reviews/) Starting price $2.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/191345/Applivery/) [Arreya](https://www.capterra.com/p/143417/Arreya/) [4.8 (66)](https://www.capterra.com/p/143417/Arreya/reviews/) Starting price $29.95 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/143417/Arreya/) [Cubigo](https://www.capterra.com/p/185884/Cubigo/) [4.8 (6)](https://www.capterra.com/p/185884/Cubigo/#reviews) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/185884/Cubigo/) ## FAQs about Pulse For Good Overview ### Which roles and teams benefit most from Pulse For Good? Pulse For Good is most used by operations leaders, healthcare front-line teams, compliance staff, and executives who need fast patient or client feedback. Operations managers and directors use it to improve service delivery, while medical assistants, team leads, and compliance roles rely on it to monitor experience, resolve issues, and support quality oversight. Answer based on 17 reviews Overview ### What company size and specific industries is Pulse For Good built for? Pulse For Good is designed for human services organizations, including social service providers, homeless service providers, refugee resettlement agencies, housing authorities, behavioral health facilities, community health centers, and recovery and rehabilitation programs. The description does not specify a company size, so it appears aimed at organizations in these sectors of any size. Features and Usability ### What are the key features of Pulse For Good? Pulse For Good offers ADA Compliance, Surveys & Feedback, Usage Tracking/Analytics, Customizable Reports, and Data Synchronization. It also includes Customizable User Interface, Filtering, Mobile Access, Remote Access/Control, Secure Browsing, Touch Screen, Virtual Keyboard, and Wireless Internet Access Control for managing access and collecting feedback across devices. Getting Started and Support ### What training and onboarding options does Pulse For Good offer? Pulse For Good provides live online sessions, webinars, documentation, and videos to support training. Live online sessions and webinars offer guided instruction, while documentation and videos give users self-paced reference materials for setup and product review. Getting Started and Support ### What customer support options does Pulse For Good offer? Pulse For Good provides email/help desk support, FAQ/forum access, a knowledge base, phone support, and chat. Support is organized through these channels for users who need help finding answers or contacting the team directly, with no reviewer feedback available here to describe response speed or service quality. ## Features AI summary Based on 496 Human Services reviews Capterra reviewers highlight these as the features buyers value most when choosing kiosk software: - **Content Management** (**50%** of reviewers rated this feature as critical) - **Payment Processing** (**58%**) - **Remote Access/Control** (**42%**) Pulse For Good supports **Remote Access/Control**, which gives teams a way to monitor and manage kiosks without being on site. However, it does not include **Content Management** or **Payment Processing**. Instead, it offers other features that reviewers also rate as important, including **Customizable User Interface** (**39%**) and **Touch Screen** (**39%**). These features can help businesses create a more user-friendly kiosk experience and make interactions easier for visitors, while giving teams more control over how the system looks and functions. ADA Compliance Civil rights law that prohibits discrimination against individuals with disabilities in all areas of public life Customizable Reports Alter the layout and content of reports Customizable User Interface Design, modify, and organize how content is displayed on a system interface Data Synchronization Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency Filtering Find & retrieve relevant data or documents Mobile Access Access software remotely via mobile devices Pulse For Good 13 features ### All Features - ADA Compliance: Civil rights law that prohibits discrimination against individuals with disabilities in all areas of public life - Customizable Reports: Alter the layout and content of reports - Customizable User Interface: Design, modify, and organize how content is displayed on a system interface - Data Synchronization: Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency - Filtering: Find & retrieve relevant data or documents - Mobile Access: Access software remotely via mobile devices - Remote Access/Control: Access work applications remotely, for when working away from the office and/or traveling - Secure Browsing: Allow or block access to specific domains and individual pages - Surveys & Feedback: Gauge satisfaction and receive information for improvement and success - Touch Screen: Interactivity between software and users by touching areas on the screen of display devices - Usage Tracking/Analytics: Track and interpret metrics on the usage of company resources - Virtual Keyboard: On-screen keyboard that can be used without the need for physical keys/keyboard - Wireless Internet Access Control: Control and manage access to wireless networks --- Features 4.5 (17) 4.5 Based on 17 reviews ## Pricing Value for money 4.7 (13) Basic $250.00 Flat Rate,Per Month Value for money 4.7 (13) 4.7 Based on 13 reviews ## Support, customer service and training options Customer Service 4.8 (17) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (17) 4.8 Based on 17 reviews ## User reviews Overall rating 4.6 Based on 17 reviews Filter by rating 5(11) 4(6) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent DM Danja M. Operations Manager Health, Wellness and Fitness ### "Super Easy" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 September 14, 2020 Pulse For Good is helping us see how we can better help our clients on a basic level. Pros It's really easy for our clients to use which makes it easy for us to as the company that uses the program. Cons I don't think there is anything I don't like about the software. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ME Melissa E. Director of Administrative Services Mental Health Care ### "Perfect Solution to Measure Client Satisfaction " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 12, 2020 Pros The kiosks are easy to set up and use, the iPad's are long-lasting, and I love the customizable survey option. Ithe instant feedback loop of the real-time responses on the dashboard ensure the collected data is actionable. The best part about Pulse is the superior support from the Pulse team. They are proactive, innovative, and incredibly available to ensure our experience is always top-tier. Cons The kiosks sometimes lost connectivity or go unresponsive, and this can require attention from the on site employees, which is not ideal. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KH Keri H. Operations Manager Individual & Family Services ### "Clinic Manager Review" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 6/10 September 11, 2020 Historically, the survey questions did not meet the data I was interested in. But we recently changed our survey to become more personal with providers. This way we have a bit more information to performance manage providers and help better the client experience. Pros Its easy for clientele to understand. The ability to reach clients offsite. Cons The constant attention the kiosk seems to need. We now keep our kiosk offline and sent out links to clients, also works best during this COVID environment. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ZP Zachary P. Medical Assistant Mental Health Care ### "Occasional Crashing" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 September 11, 2020 It has helped us get more reviews to help us know where we need to improve and what we need to keep doing. Pros It is so easy to use. Because of this, I get more people who are willing to take the extra 30 seconds to give us a review before they leave. Cons It crashes occasionally and the app says it cannot connect to the site even if the device is connected to the internet and other apps are functional. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. PC Preston C. Operations Director Hospital & Health Care ### "Pulse For Good Delivers " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 11, 2020 I have used Pulse For Good for multiple programs and populations. It has helped identify new solution s and efficiencies to improve our programs and services in various settings. I highly recommend Pulse For Good. Pros Easy installation, easy to use, excellent customer support, and powerful data that helps companies improve service delivery and better outcomes. Cons Pulse For Good hits the mark on all fronts. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AV Alisha V. Team Lead Mental Health Care ### "Ease of use " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 5/10 September 11, 2020 My only concern is with the questions it asks. These are not tailored to my specific clients. Some of the questions don’t apply. But this is not a software issue. Pros Very helpful for my clients who have cognitive difficulties. Cons I’m not technologically savvy. Sometimes hard for me to get it to work Reasons for choosing Pulse For Good NA Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MN Mariah N. Office Specialist Hospital & Health Care ### "AMAZING PRODUCT" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 11, 2020 Very good!! Pros Very easy to use and user friendly. I enjoy it Cons Don't have any complaints works very well Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JA justin A. Operations manager Hospital & Health Care ### "Excellent customer service tool" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 10, 2020 Pros Customer service has been amazing, above and beyond support. It's very easy for our clients to use and understand. Cons No cons here. No major drawbacks of flaws to speak of. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RC Rachael C. CPO Non-Profit Organization Management ### "Outstanding Product" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 9, 2020 Pros Surveys are very easy to use. The weekly emails that we receive are concise and effortless to review. Cons At this point, I cannot think of anything that needs improvement. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DN Dee N. Impact and Facilities Division Director Non-Profit Organization Management ### "Pulse For Good Software - insightful and valuable" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 August 26, 2020 I look forward to continuing to use this product to provide immediate anonymous feedback from our clients. We have gained insights from this that we've never seen before and have integrated that back into our systems of service provision. We are continuing to work on additional improvements and placements at our other facilities. Pros While this is a relatively new product on the market, we found the insights provided via the customer feedback portals to be useful and insightful. It took some time to get the data interface to a point that I would call "user-friendly," but the support team at PFG were always responsive and looking for ways to improve the product directly related to the feedback we offered. Cons The set up was easy to complete but as mentioned previously there was some startup difficulty in accessing the data intuitively and easily in a way that we could find useful. The longer the product has been in place the better it has become. Reasons for choosing Pulse For Good The direct communication from the management team at PFG directly influenced our decision to work with them. They met with us in person and responded quickly to our feedback. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/207988/Pulse-For-Good/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.