# Syncta Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Syncta Software - reviews, pricing plans, popular comparisons to other Field Service Management products and more. Source: https://www.capterra.com/p/208106/Syncta --- # Syncta Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Syncta ## What is Syncta? Backflow simplified. Syncta is a cloud-based solution that makes backflow testing easier from inquiry to invoice. Spend less time managing test reports, more time growing your business. ## What is Syncta used for? [Field Service Management](https://www.capterra.com/field-service-management-software/) Top alternative Featured Overall rating Based on 14 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $29 Per Feature, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Syncta?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://Syncta.com&name=Syncta) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Syncta 4.3 (14) VS. [4.6 (442)](https://www.capterra.com/p/153475/FieldPulse/reviews/) Starting Price $29 Per Feature, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.0 (14) Ease Of Use 4.5 (442) Value For Money 3.9 (14) Value For Money 4.5 (435) Customer Service 4.4 (12) Customer Service 4.7 (438) ## Syncta alternatives [4.6 (1,456)](https://www.capterra.com/p/127994/Jobber/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars Highest Rated [4.9 (228)](https://www.capterra.com/p/177014/Skimmer/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.6 (5,189)](https://www.capterra.com/p/153140/Connecteam/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.4 (177)](https://www.capterra.com/p/194155/BuildOps/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/208106/Syncta/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Mobile Access 3.9 (10) 100.00% of 10 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Scheduling 4.0 (8) 75.00% of 8 reviewers that rated this feature as important or highly important Plan availability and assign specific time slots for tasks and resources Service History 4.1 (8) 50.00% of 8 reviewers that rated this feature as important or highly important Track work performed and resources used for past customers, sites, or assets Billing & Invoicing 3.4 (7) 57.14% of 7 reviewers that rated this feature as important or highly important Create, manage, and send invoices or bills to customers Customizable Forms 3.7 (6) 16.67% of 6 reviewers that rated this feature as important or highly important Customize contracts and forms to collect specific information Routing 2.8 (6) 0.00% of 6 reviewers that rated this feature as important or highly important Plan daily routes to optimize employee scheduling and provide directions Syncta 9 features Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Create, manage, and send invoices or bills to customers Centralized database of stakeholders and their contact information such as names, address, phone number etc. Customize contracts and forms to collect specific information Digitally sign online documents Access software remotely via mobile devices Plan daily routes to optimize employee scheduling and provide directions Plan availability and assign specific time slots for tasks and resources Track work performed and resources used for past customers, sites, or assets Get Advice We can help you find the software with the features you need. Features 4.0 (14) 4.0 Based on 14 reviews ## Pricing Value for money 3.9 (14) Free Trial Basic $29.00 Per Feature,Per Month Value for money 3.9 (14) 3.9 Based on 14 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.4 (12) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.4 (12) 4.4 Based on 12 reviews ## User reviews Overall rating 4.3 Based on 14 reviews Filter by rating 5(7) 4(6) 3(0) 2(0) 1(1) Mentioned topic Sorted by most recent BD Brian D. Owner/Tester Utilities ### "Beware" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 January 22, 2023 Customer service went from very good to unacceptable our subscription includes tech support we are not getting. Syncta claims to save time but we have proven that untrue. Syncta has lost data, botched 1000's of test dates, has crashed for days at a time, is clumsy and at times very slow. Pros Stripe credit card processing interfaced with Syncta. Customer can pay an invoice from an e-mail and Syncta will automatically receive and mark invoice paid.Syncta will auto-fill Tokay test reports. Cons Syncta can only calculate next test due date one way or the other. If your a testing company that test for purveyors that calculate defiantly you will find yourself maintaining test due dates manually for one of them.For purveyors that use a set annual due date, If a test is performed before the due date (due to repair or any reason) Syncta will jump that test 12 month from the due date plus the number of months the test was performed before the due date. So it is possible Syncta will move a annual test 24 months ahead. This has a very negative affect on notifications and compliance. Reasons for choosing Syncta Because Syncta could auto-fill test reports in Tokay. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DG Darcie G. Bookkeeper/Assistant Facilities Services ### "Very good software with great customer service when needed" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 December 20, 2021 We are saving a lot of time and manual paperwork by using this program and other the the couple of blips previously mentioned, it has been great. Pros The software is pretty user friendly and fulfills most of our needs. The ability to send test results and invoicing immediately is great and the customer database is necessary for us. We have had a few technical issues like broadcasts to our customers not appearing properly on their end and causing a bit of embarrassment for us. When we have called tech support they have always been prompt at dealing with the issue and friendly. Overall, this is a great platform that needs a couple of slight improvements to be outstanding. Cons Most functions are easy to use but we have had an issue in the past with missing customer notifications that needed to be sent because of the preset drop downs and right now we have had a customer broadcast email that came across to at least half of our customers of gibberish, which is embarrassing. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SN Sandy N. Backflow Coordinator Utilities ### "Works great for our company." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 November 4, 2021 So far the program has worked well for us, I wish the link with QuickBooks was smoother but overall we are happy with Syncta. Pros Everything is online, no paper. Customer support is great. User friendly. Cons It would be great be able to filter data inside of Syncta, I know you can do reports but this filter would be to be able to filter by date, purveyor, etc to schedule a large group for testing. Reasons for choosing Syncta Used Tokay at a previous company for 12 years, it was more than what we needed being a testing company but we made it work for us, it was also very expensive. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AM Aaron M. Owner/Operator Environmental Services ### "Not a bad choice for the price. A little spendy but good overall. " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 7/10 November 2, 2021 I do well over 1000 tests yearly and over the course of the summer, I use it for about 300 tests so I don't need to pay the $100+/mo for the program, I just use the lowest option and it works out fine. Overall experience was rocky in the beginning because they do a fairly good "hard sell" then once you sign up, some of the tech support gets a little rocky. I haven't needed their tech support for a while, but the last time I did, they helped out fairly quick. Pros I use it for my non database customers, meaning I don't use it for every test, just the ones outside my large water purveyor area. Cons Clunky in places. When the test is reviewed, there's not an easy way to just click on send to send the reports, you have to first review, then jump to the drop down menu and go to submit, then click on the ones you want to send (usually all of them in batches) and then click on submit. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JB Josh B. owner Fishery ### "Syncta Review" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 4/10 November 2, 2021 My overall experience with Syncta has been pleasant. It has helped me to save time by not having to do repetitive paperwork and then storing the paperwork. Pros I like that I can have the customers info and that it's mobile. Cons The thing I like the least about this software is the privacy aspect. I do not like the fact that without my permission, my information can be accessed by a Syncta employee and can be monitored at the employees discretion. I realize that when i purchased the software that i likely checked a box saying that this was possible, but it still bothers me. The product is somewhat easy to use, but can be frustrating sometimes to try to leave one page and go back to another...because if you need to come back it can be difficult to locate where you were. ie. (when entering dozens of new devices, if you realize you make a mistake, leave that device and try to correct the mistake, when you leave the screen it takes you back to the top of the customers page. It has been fairly easy to integrate with my existing business. It just has taken a lot of time to enter my existing customers and their info into Syncta's system. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JA Jan A. Manager Construction ### "Great service, easy to use." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 2, 2021 Overall great product. Pros The saved data base for annual customers. Cons Not needing the service for half the year but still paying for the service. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MB Marc B. Owner Consumer Services ### "Using currently for almost a year" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 November 1, 2021 I use the product heavily, daily. Overall I like the product and will continue using it, but there are definitely areas that could use improvement for my standpoint Pros Scheduling, invoicing and batch notification of annual customers Cons 1) The mobile app is not great in my opinion. If you don't have perfect service, you get an error and have to restart the app. Or the app won't load at all. It would be nice if you could perform the data entry even if not online then sync at a later time when in good service area or wifi. 2) The workflow for entering customers (especially if connected to Quickbooks) is pretty cumbersome and time consuming. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AB Andrew B. Owner Public Safety ### "Good, but you should know…" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 November 1, 2021 Pros It streamlines the entire process of testing and the submitting of paperwork. Cons If you do not have cell service, you have no access to database in any way. I have to always have paper and a pen to write in or I use the “notes” app on my phone. It is crazy that there is or an offline aspect to the database. Switched from [Claris FileMaker](https://www.capterra.com/p/162784/FileMaker/) Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DR Debra R. owner Law Practice ### "Worth it in every way." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 1, 2021 Syncta, has been a joy to work with. The techs are great to answer a question, even if we feel stupid having to ask it. And the saving of paper, between the field techs and us is awesome. Everyone is on the same page (no pun intended). A last minute valve to the schedule, and the tech has it immediately. Pros The ability to get the inspection reports even before the tech gets back into the office, the ease of transmitting the results to the different water purveyors. And if there is a question, it does not take long to get an answer with the understanding of your question. Cons When you are changing some information on an address with multiple valves listed. And you correct the information and hit save it will not take you back to were you where. you have to scroll back down to it. other than that LOVE everything else. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DF Darrin F. Owner Consumer Services ### "Has become a daily essential part of our work process" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 1, 2021 We've been using the software for almost 5 years and have had a great overall experience. Their customer support is responsive and they have always been open to suggestions and changes that we suggest. Pros Best features are definitely the creation and delivery of test reports and invoicing. Tester can generate and deliver test reports in the field. Invoicing and receiving payments are simple and fast using the integrated Stripe payment system Cons Still have to use an accounting software program such as quickbooks to track non-backflow testing related parts of the business but it handles the testing and invoicing so well this small drawback is well worth it. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/208106/Syncta/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)