--- title: "Seatlab Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Seatlab Software - reviews, pricing plans, popular comparisons to other Event Management products and more." source_url: "https://www.capterra.com/p/208112/Seatedly/" page_type: "product" language: "en" publication_date: "2026-11-03" --- # Seatlab Software Review 2026: Features, Integrations, Pros & Cons Last updated on November 3, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Seatlab ## What is Seatlab? With low fees, instant payouts, interactive seat maps, and a host of other features, Seatlab offers you complete control of your ticketing ecosystem. We believe you should maintain control of your data, bookings fees and customer management processes. So we've developed a white-label, scalable ticketing software that's capable of handling thousands of transactions simultaneously, whilst keeping the control firmly in your hands. ## What is Seatlab used for? [Ticketing](https://www.capterra.com/ticketing-software/)[Event Booking](https://www.capterra.com/event-booking-software/)[Event Check In](https://www.capterra.com/event-check-in-software/) Top alternative Featured Overall rating Based on 15 user reviews Reviews sentiment Positive \- Neutral \- Negative \- ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Seatlab?[Manage this product listing](https://www.g2.com/products/seatedly/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Seatlab 4.9 (15) VS. [4.7 (164)](https://www.capterra.com/p/144596/Accelevents/reviews/) Starting Price Contact vendor Starting Price $7000 Flat Rate, One Time Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.8 (15) Ease Of Use 4.6 (164) Value For Money 4.9 (15) Value For Money 4.7 (143) Customer Service 4.9 (15) Customer Service 4.8 (160) ## Seatlab alternatives [4.5 (1,099)](https://www.capterra.com/p/26318/Cvent-Event-Management/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [4.7 (80)](https://www.capterra.com/p/130158/EventsAIR/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.4 (394)](https://www.capterra.com/p/117828/Eventzilla/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars Highest Rated [4.8 (194)](https://www.capterra.com/p/9322/Tix/reviews/) Starting price $0.25 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars ## FAQs about Seatlab Overview ### Which roles and teams benefit most from Seatlab? Seatlab is most used by event operations teams, project managers, and business development staff coordinating ticket sales, seating, and attendee access. Directors, owners, and executives monitor event performance and revenue, while promoters and venue-facing staff manage audience bookings. HR, support, and safety teams benefit from organized attendance information and event-day coordination. Answer based on 15 reviews Overview ### What company size and industries is Seatlab built for? Seatlab is built for small businesses, which represent 67% of reviewers, and nonprofit organization management, its top industry at 13%. It supports venues ranging from intimate locations to large arenas, attractions, and sporting stadiums, with reviewer adoption also in sports (13%) and airlines/aviation (7%). Answer based on 15 reviews Features and Usability ### What are the key features of Seatlab? Seatlab offers event ticketing and registration tools, including online ticketing, reserved seating, seating maps, and guest list management. It also includes attendance tracking, barcode and QR code scanning, payment processing, and reporting features such as real-time analytics, customizable reports, and activity dashboards. Integrations ### Which third-party tools and platforms does Seatlab integrate with? Seatlab integrates with Klaviyo, Stripe, and Stripe Billing. These catalog integrations cover email marketing and payment processing, giving Seatlab connections to key tools for customer messaging, billing, and transaction management within its platform. Getting Started and Support ### What customer support options does Seatlab offer? Seatlab provides email/help desk, phone support, and chat. No reviewer feedback about support is available in the catalog data, so user experience with response times, helpfulness, or common issues cannot be assessed here. ## Features AI summary Based on 7,426 Event Management reviews Capterra data shows that buyers of Event Management software rank the following features as their top priorities: - **Registration Management** (**53%** of reviewers rated this feature as critical) - **Event Scheduling** (**52%**) - **Attendee Management** (**48%**) Seatlab includes all three features reviewers rate most important: **Registration Management**, **Event Scheduling**, and **Attendee Management**. Together, these capabilities help businesses handle sign-ups efficiently, keep event timelines organized, and manage attendee details in one place, allowing teams to run events with better coordination and a smoother guest experience. Event Scheduling 4.7 (3) 33.33% of 3 reviewers that rated this feature as important or highly important Plan an event's time and location Attendee Management 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Process of managing, tracking, and communicating with individuals who are registered to attend an event Payment Processing 5.0 (3) 33.33% of 3 reviewers that rated this feature as important or highly important Accept, record, and reconcile financial transactions Barcode/Ticket Scanning 4.9 (7) 42.86% of 7 reviewers that rated this feature as important or highly important Scan barcodes to ensure accurate pricing and label tracking Customer Data Management 4.6 (5) 20.00% of 5 reviewers that rated this feature as important or highly important Searchable repository of information about clients Point of Sale (POS) 4.6 (5) 20.00% of 5 reviewers that rated this feature as important or highly important Accept and process customer payments for products or services using hardware and software Seatlab 76 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Attendance Management: Manage attendance for classes, shifts, meetings, or events - Attendance Tracking: Track the attendance of specific individuals or groups - Attendee Management: Process of managing, tracking, and communicating with individuals who are registered to attend an event - Audience Targeting: Identify a particular segment of population based on specific criteria and customize your efforts to attract their attention - Barcode/Ticket Scanning: Scan barcodes to ensure accurate pricing and label tracking - Booking Management: Create, update, and manage bookings, itineraries, and reservations - Chat/Messaging: Communicate using direct chat or messages within the system - Conferences/Conventions: Software that specializes in managing events such as conferences, conventions and trade shows - Confirmations/Reminders: Automated reminders and confirmations for booked appointments and events via text or email - Contact Management: Manage, organize, and store contact information - Credit Card Processing: Accept and process credit card transactions - Customer Data Management: Searchable repository of information about clients - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customer Management: Store and organize information about customers and previous interactions - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Import/Export: Import and export data to and from software applications - Discount Management: Track products that are for sale at a reduced price or part of coupon promotions - Electronic Payments: Electronically collect payments for goods or services - Email Management: Manage, store and organize emails within the system or via third-party apps - Email Marketing: Create and send email blasts/campaigns - Email Reminders: Reminders sent via email - Email Templates: Pre-made examples and templates for emails - Engagement Tracking: Tracks metrics that provide insight into how a user interacts with any interface or product - Event Management: Schedule and manage the logistics of activities and other gatherings - Event Scheduling: Plan an event's time and location - Event Ticketing: Manage tickets for specific events - Exhibit/Vendor Management: Manage location logistics and coordinate the participation of exhibitors or vendors in an event - Financial Analysis: Evaluate units, projects, budgets, and other finance-related data to gauge their performance and potential risk - Food & Beverage Management: For businesses handling food & beverage operations - Guest List Management: Curating an intentional list of prospective guests as per relative interests to achieve specific goals. - Kiosk Ticketing: Obtain tickets via Kiosk upon arrival at event - Mobile Access: Access software remotely via mobile devices - Mobile Ticketing: Allowing users to order, pay for, obtain, and validate tickets using mobile devices - Multi-Event: Utilize the same app for multiple events - Multi-Location: Manage and support multiple locations - Online Booking: Book meetings and appointments through a website or digital platform - Online Payments: Accept and process online payment transactions - Online Registration: Real-time registration over the web - Online Ticketing: Allow users to buy and sell tickets online, register for events, and collect buyer information - Onsite Ticketing: Allows event organizers to sell and manage tickets directly on-site - Payment Processing: Accept, record, and reconcile financial transactions - Point of Sale (POS): Accept and process customer payments for products or services using hardware and software - Price/Margin Management: Track and manage the profit margin between the cost of a product and its selling price. - Print-at-Home: The ability to print tickets before arriving - QR Codes: Matrix barcode that stores information - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Data: Receive data and information in real time - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Reporting: Active reporting of data and metrics - Real-Time Updates: Receive system updates as soon as any changes are made - Registration Management: Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. - Reporting: Empower brands with an intelligent reporting tool and dashborads to provide visibility into number of viewers, likes, number of asked questions, and chat entries, total number of clicks, CTR, and entire stream health - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Reservations Management: Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event - Reserved Seating: Specify type/number of reserved tickets based on seating selected during booking - Sales Reports: Reports specific to sales analysis for trends and strategies - Season Tickets: Grants the users access to all events for one season - Seating Map: For selection of seat at booking or check-in - Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. - Sponsorship Management: Raise funds via sponsors and grants - Template Management: Create, save, and re-purpose templates for emails, forms, etc. - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Ticket Reservations: Create and manage ticket reservations for various events - Ticketing: Customize, sell, and distribute tickets - Visitor Registration: Make a list and register visitors - Wait List Management: Record, update and manage waiting lists - Website Integration: Seamlessly integrates with 3rd party websites - Website Management: Built-in website builder or integration with third-party site - Weddings/Parties: Software that specializes in weddings, public and private parties --- Get Advice We can help you find the software with the features you need. Features 4.7 (15) 4.7 Based on 15 reviews ## Pricing Value for money 4.9 (15) ### Starting price Free trial not available Value for money 4.9 (15) 4.9 Based on 15 reviews ## Integrations [ Stripe Payments](https://www.capterra.com/p/123889/Stripe/)[ Klaviyo](https://www.capterra.com/p/156699/Klaviyo/)[ Stripe Billing](https://www.capterra.com/p/178774/Stripe-Billing/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.9 (15) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.9 (15) 4.9 Based on 15 reviews ## User reviews Overall rating 4.9 Based on 15 reviews Filter by rating Counts reflect reviews available in this feed. 5(14) 4(1) 3(0) 2(0) 1(0) Mentioned topic Recent reviews first, then most helpful RE Reviewer Business Development Manager Used the software for: Less than 1 year ### "New in-house ticketing platform for fringe style festival delivery." 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 October 1, 2021 The team behind Seatedly are awesome. From day one they have been responsive and helpful, taking time to consider the needs of our event and deliver a solution that is going to help us achieve our goals. They have always gone above and beyond the basic deployment and onboarding, being there to answer our questions and help our teams get the most out of their platform. It is so comforting to have such a team behind us and supporting our festival. Pros The white label front end of seatedly's platform is amazing. Out of the box it looks great and is super easy for users to navigate, by the time the brand it up to your event it looks second to none. Secondly their cloud based admin system allows our team to administrate our ticketing from anywhere. Cons There were some admin features missing when we first looked at the Seatedly platform, but the team at Seatedly were happy to work with us to custom develop features into their system so it met our exact needs. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer CEO Used the software for: 3-5 years ### "Hospitality Booking System!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 26, 2021 Our overall experience has been really good. We tried other platforms and found Seatedly to work best for us and be most competitive with costs. Pros The guys are a pleasure to deal with and always make sure we have everything we need. We have needed to add some additional features to suit our needs and they have always done a good job with this. Cons New features are added quite a lot and it's hard to keep on top of them sometimes without reading up on how to use them. Some of the email reports could be improved on also. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Project Manager Used the software for: Less than 1 year ### "Kings Lynn Speedway " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 September 15, 2021 Would highly recommend, staff are regular at fixtures so it’s great to talk to them and give feedback Pros Lovely site great looking easy to use, support staff are wonderful Cons Initally I couldn’t find my email but it was in my Junk Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Promoter Used the software for: Less than 1 year ### "Kings Lynn Speedway " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 7, 2021 Superb, always helpful and at the end of the phone if needed. Pros During difficult times operating in a pandemic the seatedly team were fantastic helping set up a ticket system which enabled us to operate. The software allows me to monitor and plan for crowd figures. Cons The fact that I have a detailed report of both numbers and financial information which helps me plan for the event. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Team leader Used the software for: Less than 1 year ### "Great for British Speedway in 2021" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 15, 2021 Great thank you Pros Easy to understand and easy to book multiple or single tix Cons Ticket didn’t open up immediately at the stadium Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Owner Used the software for: Less than 1 year ### "Ticketing " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 15, 2021 Brilliant Pros It was easy to use and customer service was good Cons It was easy to use so no cons really, great product Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Senior Support Worker Used the software for: Less than 1 year ### "Kings lynn speedway " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 27, 2021 Very Easy to use, seatedly staff were helpful when needed, made the return to the stadium after COVID safe and enjoyable Pros Super quick to get on and buy tickets no problems at all! Cons No complaints, used a wrong email address and support were great Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Director Used the software for: Less than 1 year ### "Ticketing site Review " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 15, 2021 Very good Pros It’s Easy to use and makes it quicker to get into the race on the day Cons Nothing comes to mind really, it’s been fine Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Hr support Used the software for: Less than 1 year ### "Kings Lynn Speedway" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 15, 2021 Great product and easy to use! Pros Really easy to use, seatedly support team couldn’t of been more helpful! Cons The display to input card details was initially hard to find Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Postman Used the software for: Less than 1 year ### "Great app to use" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 13, 2021 It takes away the hassle when organising large groups Pros The time it saves from arriving at the speedway to actually getting in and getting seated is a godsend Cons The app has worked well for me every time Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/208112/Seatedly/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.