# Seatlab Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Seatlab the right Event Management solution for you? Explore 15 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/208112/Seatedly/reviews

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Seatlab

4.9 (15)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of Seatlab

Ease of use

4.8

Customer Service

4.9

## Showing most helpful reviews

Showing 1-15 of 15 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

AS

Adam S.  
Business Development Manager  
Events Services  
Used the software for: Less than 6 months

### "New in-house ticketing platform for fringe style festival delivery."

September 27, 2021

5.0

The team behind Seatedly are awesome. From day one they have been responsive and helpful, taking time to consider the needs of our event and deliver a solution that is going to help us achieve our goals. They have always gone above and beyond the basic deployment and onboarding, being there to answer our questions and help our teams get the most out of their platform. It is so comforting to have such a team behind us and supporting our festival.

Pros

The white label front end of seatedly's platform is amazing. Out of the box it looks great and is super easy for users to navigate, by the time the brand it up to your event it looks second to none. Secondly their cloud based admin system allows our team to administrate our ticketing from anywhere.

Cons

There were some admin features missing when we first looked at the Seatedly platform, but the team at Seatedly were happy to work with us to custom develop features into their system so it met our exact needs.

Reason for choosing Seatlab

Seatedly delivered a bespoke product at a competitive price with added features such as a high quality front end that the competition could not supply.

Review Source

CP

Chirag P.  
CEO  
Hospitality  
Used the software for: 2+ years

### "Hospitality Booking System!"

August 24, 2021

5.0

Our overall experience has been really good. We tried other platforms and found Seatedly to work best for us and be most competitive with costs.

Pros

The guys are a pleasure to deal with and always make sure we have everything we need. We have needed to add some additional features to suit our needs and they have always done a good job with this.

Cons

New features are added quite a lot and it's hard to keep on top of them sometimes without reading up on how to use them. Some of the email reports could be improved on also.

Review Source

JB

Joseph B.  
Project Manager  
Computer Networking  
Used the software for: 6-12 months

### "Kings Lynn Speedway "

August 26, 2021

4.0

Would highly recommend, staff are regular at fixtures so it’s great to talk to them and give feedback

Pros

Lovely site great looking easy to use, support staff are wonderful

Cons

Initally I couldn’t find my email but it was in my Junk

Review Source

DA

Dale A.  
Promoter  
Sports  
Used the software for: 6-12 months

### "Kings Lynn Speedway "

September 6, 2021

5.0

Superb, always helpful and at the end of the phone if needed.

Pros

During difficult times operating in a pandemic the seatedly team were fantastic helping set up a ticket system which enabled us to operate. The software allows me to monitor and plan for crowd figures.

Cons

The fact that I have a detailed report of both numbers and financial information which helps me plan for the event.

Review Source

TC

Theresa C.  
Team leader  
Retail  
Used the software for: 6-12 months

### "Great for British Speedway in 2021"

August 26, 2021

5.0

Great thank you

Pros

Easy to understand and easy to book multiple or single tix

Cons

Ticket didn’t open up immediately at the stadium

Review Source

KC

Kev C.  
Owner  
Facilities Services  
Used the software for: 6-12 months

### "Ticketing "

August 26, 2021

5.0

Brilliant

Pros

It was easy to use and customer service was good

Cons

It was easy to use so no cons really, great product

Review Source

SS

Shane S.  
Senior Support Worker  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "Kings lynn speedway "

August 26, 2021

5.0

Very Easy to use, seatedly staff were helpful when needed, made the return to the stadium after COVID safe and enjoyable

Pros

Super quick to get on and buy tickets no problems at all!

Cons

No complaints, used a wrong email address and support were great

Review Source

AB

Alan B.  
Director  
Automotive  
Used the software for: 6-12 months

### "Ticketing site Review "

August 26, 2021

5.0

Very good

Pros

It’s Easy to use and makes it quicker to get into the race on the day

Cons

Nothing comes to mind really, it’s been fine

Review Source

DT

Donna T.  
Hr support  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "Kings Lynn Speedway"

August 26, 2021

5.0

Great product and easy to use!

Pros

Really easy to use, seatedly support team couldn’t of been more helpful!

Cons

The display to input card details was initially hard to find

Review Source

CE

Christian E.  
Postman  
Package/Freight Delivery  
Used the software for: Less than 6 months

### "Great app to use"

September 9, 2021

5.0

It takes away the hassle when organising large groups

Pros

The time it saves from arriving at the speedway to actually getting in and getting seated is a godsend

Cons

The app has worked well for me every time

Review Source

rC

rhys C.  
Project engineer  
Mechanical or Industrial Engineering  
Used the software for: I used a free trial

### "My experience of seatedly "

August 20, 2021

5.0

Pros

The softwares best feature was how easy it was to incorporate into our system and how easy it was to use

Cons

I feel there aren’t any features missing and in comparison with other softwares it has most that others lack

Review Source

DA

Dan A.  
Safety officer  
Sports  
Used the software for: 1-2 years

### "E ticket review"

August 26, 2021

5.0

Really good to use

Pros

Very easy to use and very quick. Excellent service

Cons

Nothing. Had no problems using it at all.

Review Source

NP

Nigel P.  
Labour  
Building Materials  
Used the software for: Less than 6 months

### "User"

August 26, 2021

5.0

It’s was an excellent overall experience

Pros

It was easy to use And very user friendly.

Cons

Nothing that comes to mind. No problems

Review Source

MG

Mathew G.  
Cabin crew  
Airlines/Aviation  
Used the software for: Less than 6 months

### "Speedway ticketing "

August 26, 2021

5.0

Excellent

Pros

Easy to use. Easy to scan on the race day

Cons

No it as fine and easy to use. Nothing to improve

Review Source

JS

Jack S.  
University  
Education Management  
Used the software for: Less than 6 months

### "Seatedly review great service"

August 26, 2021

5.0

Exceptional service

Pros

Great software easy to use, excellent customer service

Cons

No con, great service for a first event using this company

Review Source

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