--- title: "GoodAccess Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about GoodAccess Software - reviews, pricing plans, popular comparisons to other VPN products and more." source_url: "https://www.capterra.com/p/208155/GoodAccess/" page_type: "product" language: "en" publication_date: "2026-11-09" --- # GoodAccess Software Review 2026: Features, Integrations, Pros & Cons Last updated on November 9, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) GoodAccess ## What is GoodAccess? GoodAccess is the world's most usable cybersecurity SaaS for enabling secure remote access to digital resources. 🛡️ ● Deployable in just 10 minutes. ● Delivers SMEs the benefits of zero trust network access (ZTNA) without the complexities. ● Any company can mitigate the risks introduced by remote workforce, BYOD and distributed IT resources with no hassle. GoodAccess is recognized by TechRadar as one of the best ZTNA solutions and acclaimed by leading review platforms such as G2 and Capterra for its excellence in customer support, simplicity, and ease of use. As part of our mission, in 2022 we brought companies all around the world the first forever-free business VPN named GoodAccess Starter that helps them achieve secure remote access essentials with no constraints. Companies in more than 120 countries use GoodAccess to secure access to their business systems, applications, clouds, and data. Anytime, anywhere. Start your 14-day full-featured free trial. ## What is GoodAccess used for? [VPN](https://www.capterra.com/vpn-software/)[Network Security](https://www.capterra.com/network-security-software/)[Computer Security](https://www.capterra.com/computer-security-software/) Recognitions Shortlist Top alternative Featured Overall rating Based on 103 user reviews Reviews sentiment Positive 99% Neutral 1% Negative 0% Starting price $11 Per User, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... - Cybersecurity / 2025 Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for GoodAccess?[Manage this product listing](https://www.g2.com/products/goodaccess/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### GoodAccess 4.9 (103) VS. [4.6 (294)](https://www.capterra.com/p/175092/JumpCloud-DaaS/reviews/) Starting Price $11 Per User, Per Month Starting Price $3 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.9 (103) Ease Of Use 4.6 (979) Value For Money 4.7 (98) Value For Money 4.5 (517) Customer Service 4.8 (95) Customer Service 4.5 (512) ## GoodAccess alternatives [Cisco Secure Client](https://www.capterra.com/p/169495/VPN-and-Endpoint-Security-Clients/) [4.6 (979)](https://www.capterra.com/p/169495/VPN-and-Endpoint-Security-Clients/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/169495/VPN-and-Endpoint-Security-Clients/) Highest Rated [Check Point SASE](https://www.capterra.com/p/166731/Perimeter-81/) [4.8 (81)](https://www.capterra.com/p/166731/Perimeter-81/reviews/) Starting price $8.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/166731/Perimeter-81/) [OpenVPN Access Server](https://www.capterra.com/p/159435/access-server/) [4.5 (202)](https://www.capterra.com/p/159435/access-server/reviews/) Starting price $7.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/159435/access-server/) [TunnelBear](https://www.capterra.com/p/146806/TunnelBear/) [4.5 (470)](https://www.capterra.com/p/146806/TunnelBear/reviews/) Starting price $138.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/146806/TunnelBear/) [View all alternatives](https://www.capterra.com/p/208155/GoodAccess/alternatives/) ## FAQs about GoodAccess Overview ### What problems does GoodAccess solve? GoodAccess solves secure remote-access challenges by giving distributed teams a shared static IP for firewall whitelisting, servers, databases, and web applications. IT administrators can invite users, apply access controls, monitor connections, and manage gateways from one console. Remote developers, support staff, hybrid teams, and multi-site organizations benefit most. Answer based on 82 reviews Overview ### Which roles and teams benefit most from GoodAccess? GoodAccess is most used by IT leaders, CTOs, IT managers, and network security teams that manage secure remote access to company systems and cloud resources. Executives and business owners use it to oversee distributed operations, while project, product, and development teams provide controlled access for employees, contractors, and client-facing work. Answer based on 103 reviews Overview ### What company size and industries is GoodAccess built for? GoodAccess is built primarily for small businesses, which account for 91% of reviewers, and Information Technology and Services organizations at 18%. Its SASE/SSE, ZTNA/ZTA, SDP, and business VPN capabilities also serve midsize businesses (7%) and enterprises (2%), with adoption in Marketing and Advertising (10%) and Computer Software (9%). Answer based on 103 reviews Features and Usability ### What are the key features of GoodAccess? GoodAccess includes VPN and VPN tunneling for encrypted connections, fixed IP addresses, and access to internal network resources. Its remote access/control supports agentless access through IP whitelisting, while access controls/permissions manage user and group access to systems. Authentication includes multi-factor authentication to help restrict unauthorized VPN access. Answer based on 29 reviews Pricing ### How much does it cost and what fees or limitations are included? GoodAccess offers Essential at $7 per user/month, with a 10-user minimum. Premium costs 11 per user/month with a five-user minimum, while Enterprise requires at least 50 users and custom pricing. A free trial is available. Reviewers often call pricing competitive, though some cite unused minimum seats and price increases. Answer based on 23 reviews Integrations ### Which third-party tools and platforms does GoodAccess integrate with? GoodAccess connects natively to Auth0, Okta, OneLogin, and Ping Identity. These identity and access management integrations support SSO and user authentication workflows across common enterprise environments. Answer based on 3 reviews Getting Started and Support ### What training and onboarding options does GoodAccess offer? GoodAccess provides in person training, live online sessions, webinars, documentation, and videos to help teams get started. In person and live online formats support guided setup, webinars offer scheduled instructional sessions, and documentation and videos provide self-paced reference material for learning product features and steps. Answer based on 1 reviews Getting Started and Support ### What customer support options does GoodAccess offer, and how do users rate the experience? GoodAccess offers email/help desk, FAQ/forum, a knowledge base, phone support, 24/7 live representatives, and chat. Users generally describe support as quick, helpful, friendly, and technically knowledgeable, with issues often resolved promptly. Some users report that chat availability is limited to weekday business hours, which can affect urgent assistance. Answer based on 28 reviews Security ### How does GoodAccess handle data security and access control? GoodAccess uses identity-based access control, traffic encryption, MFA, SSO with Google Workspace, and zero-trust network access to secure remote connections and business resources. Teams can use dedicated static IP addresses and IP whitelisting for server access, with multiple gateways available. Some Windows users report connectivity issues after firewall or operating-system security updates. Answer based on 24 reviews ## Who uses GoodAccess? Based on Capterra reviews from the past 6 years Talk to a software expert to get a free software list tailored to your business needs ## Features AI summary Based on 695 VPN reviews Capterra data shows that buyers of VPN software rank the following features as their top priorities: - **Authentication** (**66%** of reviewers rated this feature as critical) - **Encryption** (**65%**) - **SSL Security** (**66%**) GoodAccess supports all three of the features reviewers rate most highly: **Authentication**, **Encryption**, and **SSL Security**. Together, these capabilities help businesses verify user access, protect data in transit, and secure connections across networks, allowing teams to manage remote access with more confidence and control. Authentication 4.8 (25) 68.00% of 25 reviewers that rated this feature as important or highly important Verify the identity of users/devices to enable secure access SSL Security 5.0 (3) 33.33% of 3 reviewers that rated this feature as important or highly important Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access Secure Login 4.9 (17) 64.71% of 17 reviewers that rated this feature as important or highly important At least a username and password is required to access the system Mobile Access 5.0 (4) 25.00% of 4 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Remote Access/Control 4.8 (28) 75.00% of 28 reviewers that rated this feature as important or highly important Access work applications remotely, for when working away from the office and/or traveling VPN 5.0 (25) 60.00% of 25 reviewers that rated this feature as important or highly important Extend virtual private network over public networks to enable protected information exchange GoodAccess 84 features ### All Features - Access Certification: Verify user access rights within systems to confirm each user has appropriate and authorized access to resources - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Access Management: Control and manage access to company resources - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Monitoring: Track and report on everything that happens within the system or network - Activity Tracking: Track and document all activities across devices, networks, and other systems - Ad Blocker: Block or filter online ads - AI/Machine Learning: Software program that continuously adjusts its behavior based on observed data - Alerts/Escalation: System alerts about the need to escalate an issue or request - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Anomaly/Malware Detection: Automatically identify and flag unusual behaviors and malicious software - Anonymous Browsing: Users can access websites without revealing their IP addresses - API: Application programming interface that allows for integration with other systems/databases - Application Management: Track, manage and store the applications of potential future members, customers or candidates - Application Security: Identify and respond to security threats to developed applications - Audit Management: Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Authentication: Verify the identity of users/devices to enable secure access - Behavior Analytics: Track and analyze user behavior within a system or network - Behavior Tracking: Track visitors'/audience's responses across web pages and other optimized content - Behavioral Analytics: Track and analyse user behavior within a system or network - Cloud Application Security: Identify and respond to security threats to cloud applications - Cloud Encryption: Encrypt data to and from the cloud and on cloud storage devices - Cloud Security Policy Management: A set of guidelines regarding cloud security management - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Credential Management: Manage usernames, account numbers, passwords, biometric data, public access keys, and other documentation - Data Loss Prevention: Safeguard confidential data and meet compliance regulations - Data Security: Protect sensitive data for digital privacy - Data Visualization: Graphical representation of data - DNS Leak Protection: Prevention of DNS leaks that allows ISPs to track internet movements - Encryption: Convert data into a code for security - Endpoint Management: Track status, assign actions, and control access to systems for devices within the organization - Endpoint Protection: Protect users working remotely and provide secure environments for personal devices to access company programs - Event Logs: A chronological record of actions or occurrences within a network, software, or process - Firewalls: Monitor and control network/web traffic based on predetermined rules, protecting against unauthorized access and threats - Geo-spoofing: Process of changing the online location or country in order to hide users' real location - HIPAA Compliant: Compliant with HIPAA, which sets standards for sensitive patient data protection - Incident Management: Manage and track all disruptions and incidents - Intrusion Detection System: Identify and alert about security breaches by third parties - IP Masking: Hiding the end user's IP address and replacing it with a different address - Member Accounts: Accounts held by members of an organization - Mobile Access: Access software remotely via mobile devices - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multi-Factor Authentication: Request two or more credentials to prove user's identity before granting access to systems - Multi-Language: Manage and support multiple languages - Network Provisioning: Set up and configure network resources to make them accessible for authorized users, devices and servers - Network Security: Prevent and monitor unauthorized access, misuse, modification, or denial of a computer network and network-accessible resources - No-log VPN: Do not collect and store any data transmitted through the network - Patch Management: Install software updates and bug fixes remotely - Policy Management: Create, manage, and track policies and procedures within an organization - Privileged Account Management: Control, monitor, and secure privileged accounts and their access to critical data and IT applications - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Remote Access/Control: Access work applications remotely, for when working away from the office and/or traveling - Remote Monitoring & Management: Remotely monitor and manage client networks, endpoints, systems, and devices via locally installed applications - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Risk Alerts: Notifying as a warning or reminder of a potential or imminent hazard - Risk Analysis: Analyze potential risks across the organization - Risk Assessment: Initiate collection and analysis of known risks - Rules-Based Workflow: Automates and streamlines business processes by creating a sequence of predefined rules and actions that govern the flow of work - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Secure Browsing: Allow or block access to specific domains and individual pages - Secure Data Storage: Securely stores data to prevent data loss or breaches - Secure Login: At least a username and password is required to access the system - Security Auditing: Systematic evaluation of the security of a company's overall security system and situation - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Server Monitoring: Continuously scan servers on a designated network to monitor health and search for any irregularities or failures - Single Sign On: Allow users to access multiple services after entering their login credentials once - SSL Security: Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access - Status Tracking: Track the status over time for a request, process, asset, or transaction - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Threat Intelligence: Information to prevent, understand and identify cyber threats - Threat Response: Identifying, analyzing, and mitigating security issues and taking appropriate action to protect systems and data from potential harm - Two-Factor Authentication: Extra layer of security that requires not only a password and username but also something specific to that user - Uptime Reporting: Track the availability time for a designated network or website over a given period of time - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks - User Provisioning: Create, modify, disable, or delete user accounts and their profiles across IT infrastructures - Visual Analytics: Interact with data visualization elements, such as charts and graphs, to drill down into data - VPN: Extend virtual private network over public networks to enable protected information exchange - VPN Tunneling: Creating an encrypted connection between users' devices and a VPN server - Vulnerability Protection: Safeguards to protect network vulnerabilities - Vulnerability Scanning: Discover patch statuses and vulnerabilities - Web Traffic Reporting: Collect and analyze traffic data about website visitors - Whitelisting/Blacklisting: Control system access and/or deliverability for applications and email addresses --- Get Advice We can help you find the software with the features you need. Features 4.7 (103) 4.7 Based on 103 reviews ## Pricing Value for money 4.7 (98) Free Trial [View pricing plan details](https://www.capterra.com/p/208155/GoodAccess/pricing/) Enterprise Contact Vendor for Pricing It includes: - Dedicated Gateway With Static IP - Custom Domain Names - Custom Domain Blocking - Backup Gateway - Dedicated Customer Success Manager - 1 Cloud & Branch Connector - Encrypted Internet Access - Gateway-Level Access Logs - Knowledgebase Access - Mobile and Desktop Client Apps - Priority Chat and Email Support - Split Tunneling - SSO - System-Level Access Logs - Threat Blocker Basic - Two-Factor Authentication - Web-Based Central Management - SCIM - 24/7 phone service Premium $11.00 Per User,Per Month It includes: - Mobile and Desktop Client Apps - Priority Chat and Email Support - Split Tunneling - System-Level Access Logs - Two-Factor Authentication - 1 Cloud & Branch Connector - Encrypted Internet Access - Gateway-Level Access Logs - SSO - Threat Blocker Basic - Web-Based Central Management - Custom Domain Blocking - Custom Domain Names - Dedicated Gateway With Static IP - Knowledgebase Access Essential $7.00 Per User,Per Month It includes: - Chat and Email Support - Dedicated Gateway With Static IP - Encrypted Internet Access - Gateway-Level Access Logs - Knowledgebase Access - Mobile and Desktop Client Apps - Split Tunneling - Threat Blocker Basic - Two-Factor Authentication - Web-Based Central Management - MSI Deployment - Solution Architect deployment assistance Value for money 4.7 (98) 4.7 Based on 98 reviews ## Integrations [ Okta](https://www.capterra.com/p/119653/Okta/)[ Auth0](https://www.capterra.com/p/154900/Auth0/)[ OneLogin](https://www.capterra.com/p/114110/OneLogin/)[ Ping Identity](https://www.capterra.com/p/131419/PingOne/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.8 (95) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (95) 4.8 Based on 95 reviews ## User reviews Overall rating 4.9 Based on 103 reviews Filter by rating Counts reflect reviews available in this feed. 5(92) 4(10) 3(1) 2(0) 1(0) Mentioned topic Recent reviews first, then most helpful IM IT Manager IT Manager Used the software for: Less than 1 year ### "Great functionality and user experience " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 30, 2026 We had a roll out of 100 users and overall this went smoothly, any minor technical issues were swiftly resolved by their helpful tech support team. Pros Ease of use and functionality, the management dashboard is well laid out and easy to use, the features comprehensive and the operation of the service is seamless Cons The most useful elements are only available in premium, if your company only requires one or two of these features, an intermediate package would be helpful. AD Admin Admin Used the software for: Less than 1 year ### "Good Access Good or Bad" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 5/10 November 17, 2025 It was good but not reliable most of the time. Connection stays stable for only few minutes or hours and causes issues connecting Pros thats it is easy to use and any staff member can easily use it and plus provides options to connect to multiple servers Cons Connection is not reliable most of the time and created issue while working remotely and IT has to intervene Sergi T. CTO Used the software for: 1-3 years ### "Good and simple " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 25, 2023 GoodAccess ensures that remote employees can securely access company resources Pros Dedicated business VPN with 35+ gateway locations.Simplified remote access to business resources.Good security measures, such as identity-based access control, traffic encryption, and MFA.Easy deployment, both on mobile and computersCost reduction in network security management. Cons Nothing relevant, it just works as expected VO VP of Ops VP of Ops Used the software for: Less than 1 year ### "Good Access" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 4, 2023 Excellent! Eve has been our go to, if she didn't know the answer, she would find someone that did. Very helpful! Pros Customer Service, hands down, the best, quick responses and very helpful. The auto start is also very helpful, when you log on in the morning, the program starts working! Cons When there is a product update, the program doesn't work, you have to log off and update, restart and then run the program. Having an email sent prior to the update so we can make sure all the employees know they have to update and restart for the program to work effectively. TR Tamara R. IT and AMS assistant Used the software for: 1-3 years ### "Works well for our team!" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 3/10 June 4, 2025 Pros I like how secure it is, in terms of accessing it and having a specific code to ensure security. We use it organisation wide and no one has any complaints on it. Cons There's nothing glaringly obvious about any cons in my opinion. We use it for VPN and to access apps like therefore. PR President President Used the software for: 3-5 years ### "VPN of choice for our Remote workers" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 August 9, 2023 Overall experience has been great, even though the company is not based in North America, anytime I had a question or concern and reached out I had a prompt response back from their customer support. Pros Great customer service, reliable and simple to use. Their system is much simpler to set up then the other companies I had tried and perfect for what our company needs are. Cons Wish they offered custom packages for fewer than 10 users needing access. Thomas R. Owner Used the software for: 1-3 years ### "Great solution for companies" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 29, 2023 Pros The easy setup, daily monitoring reviews and support for the different OS. We never worry about network issues like we did before! Cons What goes for all VPN providers, you won’t do an easy switch or comparison once you use it. Michael B. Owner Used the software for: 3-5 years ### "A great value VPN at a reasonable price" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 August 7, 2023 Overall I've been happy with GoodAccess. I've been with them since they were smaller and it's been nice to see them add in powerful features that help to simplify our infrastructure. Pros I like the simplicity of the UI in the dashboard. There are a lot of powerful options, but I'm not overwhelmed. It's intuitive to use. I like being able to manage port forwarding. I also like being able to configure systems within the dashboard that I can share with other members of our team. Cons I didn't like having to purchase a minimum number of seats to get the features we needed. We don't use all of the seats, so it feels like that could be a better experience for the customers. DW Dave W. Director Used the software for: 3-5 years ### "Brilliant VPN for Teams" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 January 12, 2024 Very positive, and highly recommended. Excellent and friendly customer service once contact was made. Brilliant product, very stable and well engineered, easy to manage, all the configuration options required. Pros It was less expensive than all the other providers (such as Nord) that we reviewed. The pricing was transparent and once signed up the onboarding of the entire team was simple and quick. The app which controls the VPN is great - very simple but effective and clear. Cons A lack of an obvious route to the customer service team. Once contact was made however, they were exceptional. IR Itai R. CRM manager Used the software for: 3-5 years ### "Recommended VPN service \*\*\*\*\*" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 15, 2024 Since we rely daily on a VPN to connect with multiple connections, the VPN stability is crucial to us. in that sense GoodAccess never fails, very stabile VPN and a very good support back up. In the past I tried to briefly use ExpressVPN, GoodAccess VPN is more stabile. let alone cheaper (which is a bonus:)) Pros 1\. Available support 24/7 - GoodAccess provide online and email support that answers almost immediately and answer/solve questions promptly 2. Hardly no interference or downtime - In the 2+ years we have been using GoodAccess the service was unavailable only once Cons Using mostly the app, the info of the site is not available. it might be useful to add a link to enter the site or to represent data like who connected right on the app. [View all Reviews](https://www.capterra.com/p/208155/GoodAccess/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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