--- title: "GoodAccess Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about GoodAccess Software - reviews, pricing plans, popular comparisons to other VPN products and more." source_url: "https://www.capterra.com/p/208155/GoodAccess/" page_type: "product" language: "en" --- # GoodAccess Software Review 2026: Features, Integrations, Pros & Cons Last updated on July 31, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) GoodAccess ## What is GoodAccess? GoodAccess is the world's most usable cybersecurity SaaS for enabling secure remote access to digital resources. 🛡️ ● Deployable in just 10 minutes. ● Delivers SMEs the benefits of zero trust network access (ZTNA) without the complexities. ● Any company can mitigate the risks introduced by remote workforce, BYOD and distributed IT resources with no hassle. GoodAccess is recognized by TechRadar as one of the best ZTNA solutions and acclaimed by leading review platforms such as G2 and Capterra for its excellence in customer support, simplicity, and ease of use. As part of our mission, in 2022 we brought companies all around the world the first forever-free business VPN named GoodAccess Starter that helps them achieve secure remote access essentials with no constraints. Companies in more than 120 countries use GoodAccess to secure access to their business systems, applications, clouds, and data. Anytime, anywhere. Start your 14-day full-featured free trial. ## What is GoodAccess used for? [VPN](https://www.capterra.com/vpn-software/)[Remote Work](https://www.capterra.com/remote-work-software/)[Network Security](https://www.capterra.com/network-security-software/) Recognitions Shortlist Top alternative Featured Overall rating Based on 103 user reviews Reviews sentiment Positive 99% Neutral 1% Negative 0% Starting price $11 Per User, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... - Cybersecurity / 2025 Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for GoodAccess?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://samohyb.com&name=GoodAccess) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### GoodAccess 4.9 (103) VS. [4.6 (34)](https://www.capterra.com/p/203059/NordLayer/reviews/) Starting Price $11 Per User, Per Month Starting Price $8 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.9 (103) Ease Of Use 4.7 (978) Value For Money 4.7 (98) Value For Money 4.3 (516) Customer Service 4.8 (95) Customer Service 4.2 (511) ## GoodAccess alternatives [4.6 (293)](https://www.capterra.com/p/175092/JumpCloud-DaaS/reviews/) Starting price $3.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Cisco AnyConnect](https://www.capterra.com/p/169495/VPN-and-Endpoint-Security-Clients/) [4.6 (978)](https://www.capterra.com/p/169495/VPN-and-Endpoint-Security-Clients/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars Highest Rated [UTunnel VPN](https://www.capterra.com/p/199683/Utunnel-VPN/) [5.0 (69)](https://www.capterra.com/p/199683/Utunnel-VPN/reviews/) Starting price $6.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Perimeter 81](https://www.capterra.com/p/166731/Perimeter-81/) [4.8 (80)](https://www.capterra.com/p/166731/Perimeter-81/reviews/) Starting price $8.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/208155/GoodAccess/alternatives/) ## FAQs about GoodAccess Overview ### What problems does GoodAccess solve? GoodAccess solves remote access bottlenecks by giving distributed teams a stable VPN, shared static IPs, and granular user permissions to reach whitelisted servers, databases, VoIP systems, and internal apps securely. IT admins, developers, support teams, and hybrid workforces benefit most from easier onboarding, firewall configuration, and simpler access management. Answer based on 85 reviews Overview ### Which roles and teams benefit most from GoodAccess? GoodAccess is most used by IT leaders, developers, project managers, and business executives who need secure remote access without heavy infrastructure. IT teams manage VPN access and network controls, developers protect internal tools, project teams support distributed collaboration, and owners or directors oversee secure connectivity across growing operations. Answer based on 103 reviews Talk to an expert ### More questions? Ask our experts Overview ### What company size and industries is GoodAccess built for? GoodAccess is built mainly for small businesses, which make up 91% of reviewers, especially in Information Technology and Services at 18%. It also serves Marketing and Advertising at 10% and Computer Software at 9%, with a focus that extends from Business VPN into broader cybersecurity areas like SASE, SSE, and ZTNA. Answer based on 103 reviews Features and Usability ### What are the key features of GoodAccess? GoodAccess includes core VPN and remote access features such as static IP, shared gateways, and endpoint tunneling for secure connections to servers and web apps. Differentiators include team management through a web admin console, access controls and permissions, SSO and SCIM provisioning, plus access logs and traffic reporting. Answer based on 45 reviews Pricing ### How much does it cost and what fees or limitations are included? GoodAccess starts at $7/user/month for the Essential plan, with Premium at 11/user/month and custom-priced Enterprise. A free trial is available. Reviewers often call pricing affordable and transparent, but some note the 10-user Essential minimum, 5-user Premium minimum, and limited subscription flexibility for smaller or ad hoc teams. Answer based on 23 reviews Integrations ### Which third-party tools and platforms does GoodAccess integrate with? GoodAccess integrates with identity and access platforms such as Auth0, JumpCloud, Okta, OneLogin, and Ping Identity, plus Microsoft Azure, Zapier, Braze, Progress ShareFile, and WordPress. These connections cover single sign-on, automation, content management, and secure file access across common business workflows. Answer based on 8 reviews Getting Started and Support ### What training and onboarding options does GoodAccess offer? GoodAccess provides in person training, live online sessions, webinars, documentation, and videos to help teams get started. In person and live online options support guided setup, webinars offer scheduled learning sessions, documentation serves as written reference, and videos provide visual instruction for self-paced review. Answer based on 1 reviews Getting Started and Support ### What customer support options does GoodAccess offer, and how do users rate the experience? GoodAccess offers email/help desk, FAQ/forum, a knowledge base, phone support, 24/7 live rep, and chat. Users generally describe support as fast, helpful, knowledgeable, and friendly, with quick issue resolution and clear guidance during setup. A few note chat availability can be limited at certain times. Answer based on 28 reviews Security ### How does GoodAccess handle data security and access control? GoodAccess uses secure endpoint tunneling, traffic encryption, identity-based access control, MFA, SSO, static or single IP whitelisting, and zero-trust network access to protect remote connections, servers, and business resources. Reviewers also mention intuitive administration and reports, though some Windows users report connectivity issues after firewall or OS security changes. Answer based on 24 reviews ## Who uses GoodAccess? Based on Capterra reviews from the past 6 years Talk to a software expert to get a free software list tailored to your business needs ## Features AI summary Based on 688 VPN reviews Capterra reviewers point to these as the top features buyers look for in VPN software: - **Authentication** (**66%** of reviewers rated this feature as critical) - **Encryption** (**64%**) - **SSL Security** (**65%**) GoodAccess supports all three features reviewers rank highest: **Authentication**, **Encryption**, and **SSL Security**. Together, these capabilities help businesses verify user access, protect data in transit, and maintain secure connections, allowing teams to work safely across networks and remote environments. Authentication 4.8 (25) 68.00% of 25 reviewers that rated this feature as important or highly important Verify the identity of users/devices to enable secure access SSL Security 5.0 (3) 33.33% of 3 reviewers that rated this feature as important or highly important Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access Remote Access/Control 4.8 (28) 75.00% of 28 reviewers that rated this feature as important or highly important Access work applications remotely, for when working away from the office and/or traveling Secure Login 4.9 (17) 64.71% of 17 reviewers that rated this feature as important or highly important At least a username and password is required to access the system VPN 5.0 (25) 60.00% of 25 reviewers that rated this feature as important or highly important Extend virtual private network over public networks to enable protected information exchange VPN Tunneling 4.9 (23) 82.61% of 23 reviewers that rated this feature as important or highly important Creating an encrypted connection between users' devices and a VPN server GoodAccess 114 features ### All Features - Access Certification: Verify user access rights within systems to confirm each user has appropriate and authorized access to resources - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Access Management: Control and manage access to company resources - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Monitoring: Track and report on everything that happens within the system or network - Activity Tracking: Track and document all activities across devices, networks, and other systems - Ad Blocker: Block or filter online ads - AI/Machine Learning: Software program that continuously adjusts its behavior based on observed data - Alerts/Escalation: System alerts about the need to escalate an issue or request - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Anomaly/Malware Detection: Automatically identify and flag unusual behaviors and malicious software - Anonymous Browsing: Users can access websites without revealing their IP addresses - API: Application programming interface that allows for integration with other systems/databases - Application Access Control: Define levels of authorization for access to specific applications - Application Management: Track, manage and store the applications of potential future members, customers or candidates - Application Security: Identify and respond to security threats to developed applications - Audit Management: Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Authentication: Verify the identity of users/devices to enable secure access - Behavior Analytics: Track and analyze user behavior within a system or network - Behavior Tracking: Track visitors'/audience's responses across web pages and other optimized content - Behavioral Analytics: Track and analyse user behavior within a system or network - Chat/Messaging: Communicate using direct chat or messages within the system - Cloud Application Security: Identify and respond to security threats to cloud applications - Cloud Encryption: Encrypt data to and from the cloud and on cloud storage devices - Cloud Security Policy Management: A set of guidelines regarding cloud security management - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Configuration Management: Identify component attributes like servers, hardware, software, and manage relationships across all services - Content Filtering: Control or restrict access to web content or applications - Credential Management: Manage usernames, account numbers, passwords, biometric data, public access keys, and other documentation - Customizable Reports: Alter the layout and content of reports - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Dashboard Creation: Creation and customization of dashboards - Data Import/Export: Import and export data to and from software applications - Data Loss Prevention: Safeguard confidential data and meet compliance regulations - Data Security: Protect sensitive data for digital privacy - Data Visualization: Graphical representation of data - DNS Leak Protection: Prevention of DNS leaks that allows ISPs to track internet movements - Employee Activity Monitoring: Monitor and track what your employees are doing - Encryption: Convert data into a code for security - Endpoint Management: Track status, assign actions, and control access to systems for devices within the organization - Endpoint Protection: Protect users working remotely and provide secure environments for personal devices to access company programs - Event Logs: A chronological record of actions or occurrences within a network, software, or process - Filtering: Find & retrieve relevant data or documents - Firewalls: Monitor and control network/web traffic based on predetermined rules, protecting against unauthorized access and threats - For MSPs: Intended to be used by managed service providers - Geo-spoofing: Process of changing the online location or country in order to hide users' real location - HIPAA Compliant: Compliant with HIPAA, which sets standards for sensitive patient data protection - Incident Management: Manage and track all disruptions and incidents - Incident Reporting: Report and update incidents related to health or workplace injuries that occur on a job or en route to a job site - Insider Threat Protection: Prevent malicious actions by individuals connected to the organization, such as current and past employees, contractors, or associates - Intrusion Detection System: Identify and alert about security breaches by third parties - IP Filtering: Control or restrict network traffic based on the source and destination of IP addresses, protocols and ports. - IP Masking: Hiding the end user's IP address and replacing it with a different address - Issue Auditing: Inspecting the issue resolution process for compliance with related systems and regulatory guidelines - IT Incident Management: Manage incidents related to outages or breaches in functionality of IT systems - IT Reporting: Tracking KPIs over a certain period to assess helpdesk issues, ticket status & resolution, costs and revenue stats, assets usage & more - Live Chat: Ability to chat online in real time - Log Access: Collection, search, and analysis of access logs and audit logs - Member Accounts: Accounts held by members of an organization - Mobile Access: Access software remotely via mobile devices - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multi-Device Support: Support multiple types of devices - Multi-Factor Authentication: Request two or more credentials to prove user's identity before granting access to systems - Multi-Language: Manage and support multiple languages - Multiple User Accounts: Allow multiple users with individual logins and varying permissions to use the same account, software, portal, or service - Network Monitoring: Tracks and makes accessible data on the health of servers and other network components. - Network Provisioning: Set up and configure network resources to make them accessible for authorized users, devices and servers - Network Security: Prevent and monitor unauthorized access, misuse, modification, or denial of a computer network and network-accessible resources - No-log VPN: Do not collect and store any data transmitted through the network - Patch Management: Install software updates and bug fixes remotely - Policy Management: Create, manage, and track policies and procedures within an organization - Privileged Account Management: Control, monitor, and secure privileged accounts and their access to critical data and IT applications - Ransomware Protection: Protects systems from ransomware attacks and mitigates attack risks - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Remote Access/Control: Access work applications remotely, for when working away from the office and/or traveling - Remote Monitoring & Management: Remotely monitor and manage client networks, endpoints, systems, and devices via locally installed applications - Remote Support: Provide support to your customers and employees remotely over a shared network - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Risk Alerts: Notifying as a warning or reminder of a potential or imminent hazard - Risk Analysis: Analyze potential risks across the organization - Risk Assessment: Initiate collection and analysis of known risks - Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals - Rules-Based Workflow: Automates and streamlines business processes by creating a sequence of predefined rules and actions that govern the flow of work - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Secure Browsing: Allow or block access to specific domains and individual pages - Secure Data Storage: Securely stores data to prevent data loss or breaches - Secure Login: At least a username and password is required to access the system - Security Auditing: Systematic evaluation of the security of a company's overall security system and situation - Security Tools: Includes firewalls, intrusion detection, and network-based antivirus programs to provide security against online threats - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Server Monitoring: Continuously scan servers on a designated network to monitor health and search for any irregularities or failures - Single Sign On: Allow users to access multiple services after entering their login credentials once - Spam Blocker: Filters used to determine different types of malware threats - SSL Security: Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access - Status Tracking: Track the status over time for a request, process, asset, or transaction - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Threat Intelligence: Information to prevent, understand and identify cyber threats - Threat Response: Identifying, analyzing, and mitigating security issues and taking appropriate action to protect systems and data from potential harm - Two-Factor Authentication: Extra layer of security that requires not only a password and username but also something specific to that user - Uptime Reporting: Track the availability time for a designated network or website over a given period of time - Usage Tracking/Analytics: Track and interpret metrics on the usage of company resources - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks - User Provisioning: Create, modify, disable, or delete user accounts and their profiles across IT infrastructures - User Session Management: Maintain and control user sessions (including session tracking, timeouts and termination) in a web application or system - Visual Analytics: Interact with data visualization elements, such as charts and graphs, to drill down into data - VPN: Extend virtual private network over public networks to enable protected information exchange - VPN Tunneling: Creating an encrypted connection between users' devices and a VPN server - Vulnerability Protection: Safeguards to protect network vulnerabilities - Vulnerability Scanning: Discover patch statuses and vulnerabilities - Web Traffic Reporting: Collect and analyze traffic data about website visitors - Web-Application Security: Identify and respond to security threats to web applications - Whitelisting/Blacklisting: Control system access and/or deliverability for applications and email addresses --- Get Advice We can help you find the software with the features you need. Features 4.7 (103) 4.7 Based on 103 reviews ## Pricing Value for money 4.7 (98) Free Trial [View pricing plan details](https://www.capterra.com/p/208155/GoodAccess/pricing/) Enterprise Contact Vendor for Pricing It includes: - 1 Cloud & Branch Connector - Backup Gateway - Custom Domain Blocking - Custom Domain Names - Dedicated Customer Success Manager - Dedicated Gateway With Static IP - Encrypted Internet Access - Gateway-Level Access Logs - Knowledgebase Access - Mobile and Desktop Client Apps - Priority Chat and Email Support - Split Tunneling - SSO - System-Level Access Logs - Threat Blocker Basic - Two-Factor Authentication - Web-Based Central Management - SCIM - 24/7 phone service Premium $11.00 Per User,Per Month It includes: - 1 Cloud & Branch Connector - Custom Domain Blocking - Custom Domain Names - Dedicated Gateway With Static IP - Encrypted Internet Access - Gateway-Level Access Logs - Knowledgebase Access - Mobile and Desktop Client Apps - Priority Chat and Email Support - Split Tunneling - SSO - System-Level Access Logs - Threat Blocker Basic - Two-Factor Authentication - Web-Based Central Management Essential $7.00 Per User,Per Month It includes: - Chat and Email Support - Dedicated Gateway With Static IP - Encrypted Internet Access - Gateway-Level Access Logs - Knowledgebase Access - Mobile and Desktop Client Apps - Split Tunneling - Threat Blocker Basic - Two-Factor Authentication - Web-Based Central Management - MSI Deployment - Solution Architect deployment assistance Value for money 4.7 (98) 4.7 Based on 98 reviews ## Integrations [ Okta](https://www.capterra.com/p/119653/Okta/)[ Auth0](https://www.capterra.com/p/154900/Auth0/)[ OneLogin](https://www.capterra.com/p/114110/OneLogin/)[ Ping Identity](https://www.capterra.com/p/131419/PingOne/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.8 (95) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (95) 4.8 Based on 95 reviews ## User reviews Overall rating 4.9 Based on 103 reviews Filter by rating 5(92) 4(10) 3(1) 2(0) 1(0) Mentioned topic Sorted by most recent Andy S. IT Manager Staffing and Recruiting ### "Great functionality and user experience " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 26, 2026 We had a roll out of 100 users and overall this went smoothly, any minor technical issues were swiftly resolved by their helpful tech support team. Pros Ease of use and functionality, the management dashboard is well laid out and easy to use, the features comprehensive and the operation of the service is seamless Cons The most useful elements are only available in premium, if your company only requires one or two of these features, an intermediate package would be helpful. Alternatives considered [Cloudflare Access](https://www.capterra.com/p/247272/Cloudflare-Access/) Reasons for choosing GoodAccess Pricing and complexity made GoodAccess a better solution for us Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SK Sim K. Admin Health, Wellness and Fitness ### "Good Access Good or Bad" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 5/10 November 15, 2025 It was good but not reliable most of the time. Connection stays stable for only few minutes or hours and causes issues connecting Pros thats it is easy to use and any staff member can easily use it and plus provides options to connect to multiple servers Cons Connection is not reliable most of the time and created issue while working remotely and IT has to intervene Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. GB Gytenis B. Director of IT Health, Wellness and Fitness ### "Simple, easy to roll out, intuitive UI. Great VPN product. " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 November 6, 2025 Great experience. Customer support (little needed) but is timely to respond. End users on our team have no problem using it and it was very easy to implement. Pros It was very easy to implement and UI is great! Team had no problem rolling it out fast. UI is super easy for the end users to be comfortable using it and we have very little issues teaching out team how to use it. Cons It is lacking admin console with advanced settings. While it could also be a plus from some users, I personally would like to see a bit more advanced options to customize our VPN solution. Alternatives considered [Surfshark](https://www.capterra.com/p/198822/Surfshark/) [NordVPN](https://www.capterra.com/p/166743/NordVPN/) Reasons for choosing GoodAccess It met our needs, price was good, and UI is very intuitive. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CM Craig M. Technical Director Information Technology and Services ### "Smooth deployment, reliable performance, and great support" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 4, 2025 We deployed GoodAccess to around 100 users and found the experience smooth and well-supported. It met our technical requirements, provided a reliable experience for users, and contributes positively to our compliance efforts. While there are minor areas for improvement, it’s a solid product that I would recommend to others. Pros The deployment was straightforward, even at scale. Integration with Microsoft SCIM was seamless using their documentation, and user feedback has been very positive. The VPN is easy to use, reliable, and doesn’t interfere with daily workflows. Support was responsive when needed, though we rarely had to rely on it. Cons There’s currently no way to exclude specific traffic from the VPN tunnel — for example, access to personal websites like Reddit is blocked. It would be helpful to have an exclusion routing feature, and while it’s reportedly in development, it's not available yet. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. TR Tamara R. IT and AMS assistant Non-Profit Organization Management ### "Works well for our team!" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 3/10 June 2, 2025 Pros I like how secure it is, in terms of accessing it and having a specific code to ensure security. We use it organisation wide and no one has any complaints on it. Cons There's nothing glaringly obvious about any cons in my opinion. We use it for VPN and to access apps like therefore. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AA Austin A. Director of IT Legal Services ### "My Favorite VPN Solution" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 25, 2025 Working with the GoodAccess team has been great. Our account executive, their support team, and their leadership team are very responsive and supportive. They are all working together to ensure clients are getting the most out of their product. Pros Set up was extremely easy for my IT and the users were able to install and utilize almost immediately. Cons I would like to have additional gateways available. I have a lot of users in South America and we are limited to where their closest connection is. Alternatives considered [NordVPN](https://www.capterra.com/p/166743/NordVPN/) Reasons for choosing GoodAccess Pricing and features were an improvement to other products we looked at. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MU Maria U. Customer Support Manager Management Consulting ### "Protecting Digital Resources With GoodAccess" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 September 7, 2024 Pros I like how GoodAccess protects our digital resources. I like that GoodAccess houses best security features. Cons I have used GoodAccess for long and no dislikes. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. RG Roma G. Customer Manager Legal Services ### "Securitng Devices and Networks Easily With GoodAccess" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 June 6, 2024 Pros GoodAccess is a great endpoint protection and helps when it comes to managing computer and cybersecurity. Cons GoodAccess has all we need as a security tool and no complaints. Switched from [Trellix Endpoint Security](https://www.capterra.com/p/151734/McAfee-Endpoint-Security/) [RiskProfiler](https://www.capterra.com/p/10006902/RiskProfiler/) [ThreatAdvice Cybersecurity Education](https://www.capterra.com/p/276710/ThreatAdvice-Cybersecurity-Education/) [ESET Endpoint Security](https://www.capterra.com/p/151915/ESET-Endpoint-Security/) Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. HH hannah H. President Information Technology and Services ### "IT JUST WORKED!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 22, 2024 I tried using several providers to ensure I had a stable, dedicated IP in order to RDP to my clients' servers while I travelled overseas as a digital nomad. I tried Hotspot Shield, Express VPN and Nord VPN and in all cases, I could not get RDP started. I spent many hours working through the various troubleshooting guides and working with the help desks of these providers to no avail. I then tried GoodAccess and was completely shocked when IT JUST WORKED. No hassle, no tickets, no downtime. I've been using them ever since and have had NO ISSUES. Pros When I tried GoodAccess' dedicated IP, it was easy to set up and worked immediately. Cons Pricing is a little high for the limited services I need, but it's the only one that worked. Switched from [NordVPN](https://www.capterra.com/p/166743/NordVPN/) I could not connect to RDP on my clients' machines due to a tunneling issue. I went through all the troubleshooting tips in their help section to no avail and was back and forth with their tech support for days. When I installed Good Access, it worked instantly without any issue whatsoever. Alternatives considered [ExpressVPN](https://www.capterra.com/p/170765/ExpressVPN/) [NordVPN](https://www.capterra.com/p/166743/NordVPN/) [Hotspot Shield VPN](https://www.capterra.com/p/186549/Hotspot-Shield-VPN/) Reasons for choosing GoodAccess It was the only one that worked, giving me a dedicated IP and making successful RDP connections. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KP Karthikeyan P. Owner Hospital & Health Care ### "Hassle free" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 January 21, 2024 Very Good in Quality and customer support Pros Provides Static IP VPN Team membership Reliable. Cons Nothing to say about cons. They can consider reducing the price for long-term users. Switched from [NordVPN](https://www.capterra.com/p/166743/NordVPN/) [IP Now](https://www.capterra.com/p/189513/IP-Now/) GoodAccess provides better price and service Alternatives considered [NordVPN](https://www.capterra.com/p/166743/NordVPN/) Reasons for choosing GoodAccess It provider a better packing for team and stable connectivity. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/208155/GoodAccess/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [Cisco AnyConnect vs GoodAccess](https://www.capterra.com/compare/169495-208155/VPN-and-Endpoint-Security-Clients-vs-GoodAccess)[TunnelBear vs GoodAccess](https://www.capterra.com/compare/146806-208155/TunnelBear-vs-GoodAccess)[OpenVPN Access Server vs GoodAccess](https://www.capterra.com/compare/159435-208155/access-server-vs-GoodAccess) [ESET Endpoint Security vs GoodAccess](https://www.capterra.com/compare/151915-208155/ESET-Endpoint-Security-vs-GoodAccess)[Malwarebytes for Business vs GoodAccess](https://www.capterra.com/compare/208155-251770/GoodAccess-vs-Malwarebytes-for-Business)