# Page 2 | GoodAccess Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is GoodAccess the right VPN solution for you? Explore 103 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/208155/GoodAccess/reviews --- GoodAccess 4.9 (103) [View alternatives](https://www.capterra.com/p/208155/GoodAccess/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 2 - Reviews of GoodAccess ## Showing most helpful reviews Showing 26-50 of 103 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Andy S. IT Manager Staffing and Recruiting Used the software for: Less than 6 months ### "Great functionality and user experience " March 26, 2026 5.0 We had a roll out of 100 users and overall this went smoothly, any minor technical issues were swiftly resolved by their helpful tech support team. Pros Ease of use and functionality, the management dashboard is well laid out and easy to use, the features comprehensive and the operation of the service is seamless Cons The most useful elements are only available in premium, if your company only requires one or two of these features, an intermediate package would be helpful. Alternatives considered [Cloudflare Access](https://www.capterra.com/p/247272/Cloudflare-Access/) Reason for choosing GoodAccess Pricing and complexity made GoodAccess a better solution for us Review Source GB Gytenis B. Director of IT Health, Wellness and Fitness Used the software for: 6-12 months ### "Simple, easy to roll out, intuitive UI. Great VPN product. " November 6, 2025 5.0 Great experience. Customer support (little needed) but is timely to respond. End users on our team have no problem using it and it was very easy to implement. Pros It was very easy to implement and UI is great! Team had no problem rolling it out fast. UI is super easy for the end users to be comfortable using it and we have very little issues teaching out team how to use it. Cons It is lacking admin console with advanced settings. While it could also be a plus from some users, I personally would like to see a bit more advanced options to customize our VPN solution. Alternatives considered [Surfshark](https://www.capterra.com/p/198822/Surfshark/)[NordVPN](https://www.capterra.com/p/166743/NordVPN/) Reason for choosing GoodAccess It met our needs, price was good, and UI is very intuitive. Review Source AA Austin A. Director of IT Legal Services Used the software for: 1-2 years ### "My Favorite VPN Solution" February 25, 2025 5.0 Working with the GoodAccess team has been great. Our account executive, their support team, and their leadership team are very responsive and supportive. They are all working together to ensure clients are getting the most out of their product. Pros Set up was extremely easy for my IT and the users were able to install and utilize almost immediately. Cons I would like to have additional gateways available. I have a lot of users in South America and we are limited to where their closest connection is. Alternatives considered [NordVPN](https://www.capterra.com/p/166743/NordVPN/) Reason for choosing GoodAccess Pricing and features were an improvement to other products we looked at. Review Source CM Craig M. Technical Director Information Technology and Services Used the software for: Less than 6 months ### "Smooth deployment, reliable performance, and great support" June 4, 2025 5.0 We deployed GoodAccess to around 100 users and found the experience smooth and well-supported. It met our technical requirements, provided a reliable experience for users, and contributes positively to our compliance efforts. While there are minor areas for improvement, it’s a solid product that I would recommend to others. Pros The deployment was straightforward, even at scale. Integration with Microsoft SCIM was seamless using their documentation, and user feedback has been very positive. The VPN is easy to use, reliable, and doesn’t interfere with daily workflows. Support was responsive when needed, though we rarely had to rely on it. Cons There’s currently no way to exclude specific traffic from the VPN tunnel — for example, access to personal websites like Reddit is blocked. It would be helpful to have an exclusion routing feature, and while it’s reportedly in development, it's not available yet. Review Source SK Sim K. Admin Health, Wellness and Fitness Used the software for: Less than 6 months ### "Good Access Good or Bad" November 15, 2025 5.0 It was good but not reliable most of the time. Connection stays stable for only few minutes or hours and causes issues connecting Pros thats it is easy to use and any staff member can easily use it and plus provides options to connect to multiple servers Cons Connection is not reliable most of the time and created issue while working remotely and IT has to intervene Review Source MU Maria U. Customer Support Manager Management Consulting Used the software for: 1-2 years ### "Protecting Digital Resources With GoodAccess" September 7, 2024 5.0 Pros I like how GoodAccess protects our digital resources. I like that GoodAccess houses best security features. Cons I have used GoodAccess for long and no dislikes. Review Source Liam M. Client Services Director Fund-Raising Used the software for: 2+ years ### "Quality unique product, great service. " August 4, 2023 5.0 Very positive. We have used Goodaccess for 3+ years they were the only tool that I could find that was reasonably proceed and easy to implement a fixed IP address VPN system. Pros The fixed VPN feature for remote secure access to databases and personal data of customers and clients. Cons Nothing, it is the perfect tool for what we need. Alternatives considered [TunnelBear](https://www.capterra.com/p/146806/TunnelBear/)[CyberGhost VPN](https://www.capterra.com/p/176238/CyberGhost-VPN/) Reason for choosing GoodAccess The other products were hard to implement across a remote team and also did not offer a fixed VPN for all users. Review Source DM Dejan M. COO Information Technology and Services Used the software for: 2+ years ### "GoodAccess is the product to go for IT companies requiring reliable partner for their DevOps" August 14, 2023 5.0 GoodAccess.com has proven to be a valuable asset in our network security toolkit. From the moment we implemented it, the platform's user-friendly interface and robust features stood out.The VPN service provided by GoodAccess.com is both reliable and efficient, ensuring that our connections remain secure without sacrificing speed. The flexibility to create multiple gateways has allowed us to tailor the service to our specific needs, providing a customized solution that fits our business model.Customer support has been another highlight of our experience with GoodAccess.com. Whenever we've encountered an issue or had a question, their team has been responsive and knowledgeable, providing solutions that keep our operations running smoothly.Overall, GoodAccess.com has been an excellent investment for our company. It's a solution that not only meets our security needs but also aligns with our commitment to efficiency and innovation. Pros GoodAccess has clearly outperformed our previous cloud VPN, demonstrating greater stability and speed. Where our office gateway fell short, GoodAccess has been there with effective solutions. The array of features they offer is impressive, with development progressing at a noticeable pace. Most notably, their support team is remarkably quick, helpful, and courteous, setting a new standard in customer service. Cons One area where GoodAccess.com could improve is in their documentation. While the platform is intuitive, more detailed guides and tutorials would enhance the onboarding process for new users. Alternatives considered [NordVPN](https://www.capterra.com/p/166743/NordVPN/) Reason for choosing GoodAccess Choosing GoodAccess over alternative products was a decision driven by a careful evaluation of our company's specific needs and the unique features that GoodAccess offers. The main reason to choose GoodAccess's VPN service is both reliable and efficient. We found that it provided a secure connection without sacrificing speed, a balance that was unmatched by other options we considered. It's a decision that has proven to be the right one for our company, providing us with a secure, efficient, and customizable solution that continues to support our business objectives. Review Source TJ Tom J. Lead Developer Information Technology and Services Used the software for: 2+ years ### "Brilliant and secure VPN access" August 22, 2023 5.0 They allowed us to carrying on working seamlessly during Covid and after, for our home workers. Pros We started using Good Access during Covid when our entire workforce started home working. They were a good price point compared to their competition and one of the only ones that allowed for a small team and use a fixed IP Address. During Covid, Good Access were a live saver for our company and without them, we simply would not have been able to work. The VPN is very simple to setup, using either the Good Access application or by exporting OpenVPN configuration files. Some of the new features such threat detection and mapping connections have been amazing and very well done. All in all a very good company to use when a VPN access is required. Cons Some of our staff have had issues with the Good Access application to gain access to the VPN. Their support was great in talking us through it though and offering alternative solutions to get us up an running. Alternatives considered [NordVPN](https://www.capterra.com/p/166743/NordVPN/) Reason for choosing GoodAccess Fixed IP and the price point was better Review Source NR Nick R. CTO Information Technology and Services Used the software for: 2+ years ### "Very good VPN for remote teams and controlled access" August 28, 2023 5.0 We have been very happy with the reliability of the service, we added an extra team to this service once we evaluated the product using our first team. We find the connectivity and stability of connections stable, we have users across multiple countries and experience has been very good. Pros Teams can share the same public IP address, team administration is very straight forward using the portal with very good security controls that can be used. Teams can have multiple gateways which adds good redundancy. Cons Adding users to teams needs to be done in chunks, for smaller teams this makes it difficult as we end up with unused licences. It would be really good to add or remove 1 user at a time as our team sizes grow slowly. Reason for choosing GoodAccess Static IP address, team management, cost, Local Gateway locations Review Source SB Sven B. CTO Consumer Goods Used the software for: 1-2 years ### "The best single IP VPN service we came accross" August 28, 2023 5.0 When it came to choosing a VPN for our team, I extensively researched various providers in the market. One of the notable names that kept coming up was NordVPN, and while they do offer a commendable service, GoodAccess truly stood out for our specific needs.The primary reason for our choice was the ease of setup. GoodAccess provided an intuitive user interface and a seamless integration process that was unrivaled. In the competitive market of VPNs, this ease-of-use feature can't be understated. We needed a solution that our whole team, regardless of their tech proficiency, could get behind and use without hitches, and GoodAccess was the answer.Furthermore, the price point for offering a single IP for the entire team was incredibly cost-effective compared to other services. This allowed us to manage our budget efficiently without having to forego security.The security boost provided by GoodAccess was exceptional. In an age where cyber threats are rampant, it was reassuring to know that by whitelisting a single IP, all our employees instantly enjoyed an elevated level of security, ensuring both our company data and personal data remained safeguarded.In conclusion, while there are numerous VPN services out there, GoodAccess, with its unique combination of ease, affordability, and security, proved to be the best choice for our team. We genuinely hope more businesses and individuals discover its merits just as we did. Pros I appreciated GoodAccess for its incredibly easy setup and the cost-effective option of having a single IP for the entire team. This unique feature not only streamlined our operations but also provided an instant security boost for all our employees. Cons Overall GoodAccess is fantastic, but it seemed that the OpenVPN client is more stable than the GoodAccess app. This could be a small improvement in the future. Alternatives considered [NordVPN](https://www.capterra.com/p/166743/NordVPN/) Reason for choosing GoodAccess Because GoodAccess was much easier to set up in terms of a single IP setup and cheaper. Review Source Maria P. Project Manager Information Technology and Services Used the software for: 2+ years ### "The GoodAccess is a great choice for your business" August 4, 2023 4.0 We have been using GoodAccess service for 2 years already and we are satisfied with its high-quality performance (speed, connection security and data protection, user-friendly app, convenient admin panel, swift deployment and integration) and the pricing is also reasonable and negotiable. GoodAccess support team is always ready to resolve any issues that may arise. Pros Super easy in use, fast setup and integration, convenient admin panel, high-speed and secure connection, friendly and helpful customer service, reasonable pricing. Cons Would be great to have the app for Linux Alternatives considered [ExpressVPN](https://www.capterra.com/p/170765/ExpressVPN/) Reason for choosing GoodAccess GoodAccess is more simple in use with convenient managing board and the pricing is more attractive. Review Source BF Bruce F. IT Systems Manager Broadcast Media Used the software for: 2+ years ### "Easy to use, Easy to Admin VPN for your Users" August 25, 2023 5.0 Helpful and responsive when we've had to contact sales and support. Admin console is responsive and email server tied to automated messages for user admin and registration are quick (not delayed) making for easy end user support internally. Pros Simple GUI for both Mac and PC clients for end users, simple and responsive admin console, stable and secure endpoint tunneling for remote access control purposes. Worked so well we've actually added additional licenses to simplify things while expanding internally. Cons None to be honest. The price point is well fit for our non-profit budget, and this product has worked perfectly for our business needed. Alternatives considered [NordVPN](https://www.capterra.com/p/166743/NordVPN/) Reason for choosing GoodAccess Cost Review Source PO Philip O. Partner Computer Software Used the software for: 2+ years ### "Review for GoodAccess Team VPN" August 23, 2023 5.0 Overall, a dependable choice for teams looking for a robust VPN solution. Pros We've been using GoodAccess Team VPN for several years and remain satisfied with their service. Our journey with them began during the UK's Covid lockdown, assisting our team to work remotely. We've since transitioned to a hybrid working model and GoodAccess has adapted seamlessly with us.Their VPN offers diverse connection options, catering to Mac, Windows, and Linux users, and additionally supporting OpenVPN. While we've set up our own VPN server on Amazon AWS as a precaution, we've never had to use it thanks to GoodAccess's reliability. Cons What's commendable is their continuous development; introducing new features assures us of their commitment to growth and improvement. Though a recent pricing review led to an increase, their customer support was receptive to feedback and showed flexibility. Reason for choosing GoodAccess A support solution. Review Source RA Rustam A. Head of Engineering Pharmaceuticals Used the software for: 1-2 years ### "Reliable and simple" July 4, 2023 5.0 During all these months, GoodAccess proved to be cost-efficient and reliable choice for our organisaiton. Pros We opted for GoodAccess to implement a zero-trust network access solution, and it exceeded our expectations. The deployment process was swift and straightforward, allowing us to establish a highly secure environment in no time. Cons During our experience with GoodAccess, we encountered some issues with the Access Control feature when integrating it with AWS Cloudfront. However, the customer support team was responsive and helpful in identifying the problem. This issue may have been resolved since our last interaction with the service. Alternatives considered [AWS VPN](https://www.capterra.com/p/252439/AWS-VPN/)[Twingate](https://www.capterra.com/p/208691/Twingate/)[Cloudflare Access](https://www.capterra.com/p/247272/Cloudflare-Access/) Review Source Response from Samohyb August 3, 2023 Dear Rustam, Many thanks for taking the time to provide your review! We value your input and kind remarks, and we're grateful for your valuable feedback. :-) Eva, Customer Success Manager Farzana S. Team Leader Marketing and Advertising Used the software for: 6-12 months ### "The Most Effective VPN Software For Small Businesses." September 19, 2022 5.0 This product is just what we need as most of us work from home. It makes it possible for us to work securely and remotely. Pros Its user interface is quite intuitive. It was effortless and quick to set up. The remote access option is a game-changer and a top-notch VPN. Another essential feature is the inexpensive price. Cons My team loves it to the fullest, and there aren't any flaws yet. Review Source sK stephen K. IT Specialist Oil & Energy Used the software for: 1-2 years ### "Very good to use and stable vpn" December 15, 2023 5.0 Overall my experience ahs been good and we even renewed our subcription fo rhte second year 4 months ago. this vopn is helping us improve our security and also improves our conenction Pros Easy to configure. Agent is stable(connects when you want it to) and beautiful MS SSO intergration Access control MFA on login Internet connection is good when connected to the vpn Cons Support chat is only available week days 8 to 5 cet Reason for choosing GoodAccess Not expensive, and has very manuy features, good value fo rmoney. allows smaller group startt subcripiton pakage of 5 memebrs which is very good Review Source MB Marcelo B. IT Manager Marketing and Advertising Used the software for: 2+ years ### "Game-Changer" July 31, 2023 5.0 It had a very user-friendly interface and was very easy to use. Pros As far as functionality is concerned, it exceeds my expectations. Everything I need is here, from dedicated IP/server to security. My expectations were truly raised by Good Access. Cons It would be nice to have 24 hour chat support. It would be great if you could integrate that. Review Source Response from Samohyb August 3, 2023 Dear Marcelo, thank you very much for your kind words and your valuable feedback, we appreciate it very much! We're working on getting to 24-hour chat support and hopefully, we'll have that soon! Eva, Customer Success Manager DH Dax H. CTO Marketing and Advertising Used the software for: 2+ years ### "Great product" May 24, 2023 5.0 Great experience. It's cheaper than others and haven't had to think about it. Pros It works for a large team of people connecting to a static IP around the world. Cons Interface is a bit dated, but it works great. Review Source Response from Samohyb August 3, 2023 Dear Dax, thank you for taking the time for writing us a review, it means a lot to us! I am very happy that you are satisfied with our product and I am very sorry that you had a bad experience with our support, I will be reaching out to you to find out, where the issue was, and let's hope it will not happen again! Eva, Customer Success Manager VF Val F. Practice manager Health, Wellness and Fitness Used the software for: Less than 6 months ### "Good Access VPN" June 13, 2023 5.0 Overall, GoodAccess is fulfilling all the requirements we have, no issues with connections, no issues with the apps. Will be interesting to see if new features or features suggested will be implemented in the future. Pros We have just moved over to Good Access a few month ago after using a different service for the past 2 years. After a lot of research we have find a solution, which is suitable for a small sized business and covers all the features we'd require. It was very easy to implement Good Access, they have very detailed knowledge base available on their website, which made the roll out much easier. They even had information about the MSI deployment, which I found very useful as that was also something we needed. Cons The trial period was not long enough. After the trial finished, certain functionalities broke as they got stuck, when we continued with the basic package, which didn't include the extra features. Needed the help desk to have the stuck premium features removed - this was resolved swiftly though Reason for choosing GoodAccess price Review Source Response from Samohyb August 3, 2023 Dear Val, thank you very much for your kind words! We're very sorry that the length of the trial was not enough for you, an extension of the trial would not be a problem at all! Nevertheless, I am very happy that you are happy now! Eva, Customer Success manager Marco O. CEO Information Technology and Services Used the software for: 6-12 months ### "Fantastic Static VPN" August 9, 2023 5.0 Pros Good Access is super easy to get started and offers very good protection for the entire team. Getting a static VPN isn't something all providers offer and GoodAccess were able to accommodate this at a very good price point. We switched from NordVPN for these reasons. Cons It can sometimes be a little heavy on memory use. Review Source DAA Daniel Andres A. CTO Information Technology and Services Used the software for: 1-2 years ### "Great for resource management in remote workgroups" June 23, 2023 5.0 It is one of the few options that there are to have one or more exclusive fixed IP for the company. With GoodAccess we resolved secure access to our environments for all remote developers and freelancers, it has a wide facility and options to grant access to different members. We use GoodAccess all the time since we all work remotely. Pros Static IP for whitelisting, Stability, Client lightweight, manageability from the portal, relevant statistics in dashboard and notifications. Cons Would be great to be able to add specific access rules for different users or groups using the same IP.Sometimes the updates are very frequent. Review Source Response from Samohyb August 3, 2023 Dear Daniel, Thank you so much for taking the time to share your review! We greatly appreciate your kind words and feedback. Eva, Customer Success Manager PM Pablo M. CTO Information Technology and Services Used the software for: 6-12 months ### "Solve our VPN needs" August 10, 2023 4.0 It has solve our remote team access needs and protected an email API access that where hacked previously. Pros It was really easy to deploy with little configuration. When it was needed I was able to adjust per-service or per-team, or per-user configuration. Cons Automatic deactivation of users with more than X days not conecting. I have not explore the tool to check thios functionality exists or not, though Reason for choosing GoodAccess Team administración, reviews, price Review Source VS Vikrant S. IT E-Learning Used the software for: 1-2 years ### "About GoodAccess" June 15, 2023 5.0 I have been using GoodAccess for the last one and half years. It's very easy. Everybody can access and use it in a very easy way. Previously I used NordLayer. But as per my opinion, I always go with GoodAccess. Pros Its very easy to use and user friendly. Cons I didn't find anything that I didn't like. Reason for choosing GoodAccess I used NordLayer, But i did not renew and go with GoodAcces. Review Source Response from Samohyb August 3, 2023 Dear Vikrant, Thank you so much for your kind words, we're happy that you are happy! Eva, Customer Success Manager BE Brandi E. Managing Director Information Technology and Services Used the software for: 2+ years ### "GoodAccess Keeps our Company Connected" August 8, 2023 5.0 Pros Along with a VPN we require a static IP to access our servers which host our applications. Security is obviously of utmost importance as is reliability and we get that with GoodAccess. Cons Nothing major whatsover. The few times I have needed support it has been provided extremely fast. Reason for choosing GoodAccess Most others seemed similar in what they offered, with a wide variety in price. We chose GoodAccess because of the reviews we read, along with the services we required. Review Source Similar Products Featured