# Page 3 | GoodAccess Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 3 - Is GoodAccess the right VPN solution for you? Explore 103 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/208155/GoodAccess/reviews --- GoodAccess 4.9 (103) [View alternatives](https://www.capterra.com/p/208155/GoodAccess/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 3 - Reviews of GoodAccess ## Showing most helpful reviews Showing 51-75 of 103 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use DR Daniel R. IT Manager Outsourcing/Offshoring Used the software for: 2+ years ### "Secure Gateway and VPN" May 10, 2023 5.0 Pros Good Access provides our customers with a secure connection to our server, it is easy to implement and manage Cons there is actually nothing I don't like about this VPN Review Source Response from Samohyb August 3, 2023 Dear Daniel, thank you so much for taking the time to write us a review and for your positive review. :-) Eva, Customer Success Manager RV Rebeca V. Project Manager Marketing and Advertising Used the software for: 6-12 months ### "Great for our team" June 12, 2023 5.0 Great. GoodAccess is so easy to start using it, had no complaints or feedback from our team. We switched from another service and are happy with the results. Pros The team setup, is easy to add a gateway and add our team into it. Cons No problems so far, our team has no negative comments towards it. Alternatives considered [PureVPN](https://www.capterra.com/p/143321/PureVPN/) Reason for choosing GoodAccess Price and team management. Switched from [OpenVPN Access Server](https://www.capterra.com/p/159435/access-server/) Team management for a single IP. Review Source Response from Samohyb August 3, 2023 Dear Rebeca, we appreciate your kind words, thank you very much for your review! AO Andreas O. CTO Computer Software Used the software for: 2+ years ### "Easy to use and superb for global teams" September 26, 2023 5.0 We haven't found a better service in this price range during three years of usage. That say something of our requirements and overall experience. Pros The easy management makes this product outstanding. Cons The price tier is not really suitable for small teams. Review Source 🔥 Michael L. CEO Accounting Used the software for: 6-12 months ### "Easy to use VPN for small business and remote workers" August 4, 2023 5.0 Pros I really like how easy it is to implement GoodAccess and invited employees to the platform. Cons I think more education about VPNs for the non-IT educated business owner and why this is great option for remote workers. Review Source SP Sandro P. Senior Information Technology and Services Used the software for: 2+ years ### "A good VPN service" September 6, 2023 5.0 We started working from home during the COVID period and with GoodAccess VPN we were able to work as if we were in the office.The main feature is that all users connected from different locations can have the same IP address and this facilitates the configuration of Firewalls for the different services we access. Pros The service is simple to use and configure.It's high-performance and I don't remember the system going down during the entire time of use Cons There are no features missing regarding VPN service Review Source AT Alejandro T. Software engineer Health, Wellness and Fitness Used the software for: 1-2 years ### "Totally recommended" May 16, 2023 5.0 Personally I have no complaints about good access, it keeps me anonymous and safe while I browse the internet, it provides me with reports and its administration module, according to my colleagues, is quite intuitive. Pros Its ease of use and portability, thus allowing any member of the company to enjoy all the features related to information security offered by the tool Cons Some additional indications are missing for people who are not from it Review Source Response from Samohyb August 3, 2023 Dear Alejandro, Thank you so much for taking the time to share your review! We greatly appreciate your kind words and feedback. Eva, Customer Success Manager Adrian H. Senior Director Computer Software Used the software for: 1-2 years ### "Perfect as static gateway for globally distributed team" May 13, 2023 5.0 Consistently excellent. Pros Price, ease of use, ease of setup, compatible with all operating systems. Cons Weird random avatar assignment when new users are activated. Review Source Response from Samohyb August 3, 2023 Dear Adrian, thank you very much for taking the time to write us a review, it means a lot! We appreciate your kind words and we're very happy that you are happy with our solution! Eva, Customer Success Manager Marek Š. Programmer Program Development Used the software for: 6-12 months ### "Premium VPN service at $1.9/user – excellent!" September 2, 2020 5.0 Finally, an affordable & easy-to-use VPN for small businesses. The cost of $1.9/user in GoodAccess is much affordable than other solutions starting at $8/user. It’s also a user-friendly experience. 10/10. Pros Excellent! Fast & stable connection via desktop and mobile apps. Premium service without compromise just for $1.9/user. Great customer support. Can only recommend it! Cons Really not much. We’d also appreciate a Linux app. It’s suited best for 100 users – but if you contact the sales team, you can get a custom offer. Review Source Response from Samohyb March 24, 2021 Hello Marek. Thank you very much for your kind review! We really appreciate your feedback. Best regards. GoodAccess team KB Kim B. Managing Director Pharmaceuticals Used the software for: 1-2 years ### "GoodAccess" August 4, 2023 5.0 The system provides access to other systems and is a consistent product. Pros GoodAccess is an easy to use application and generally consistent. Customer service has been very helpful. Cons Updates can be challenging at times but have been successful. Review Source FLV Francisco Luis V. Technology Manager Health, Wellness and Fitness Used the software for: 1-2 years ### "Secure access to intrastructures" April 22, 2023 5.0 Network intrastructure is fast and in more than a year we have not had any issue. It is very safe and reliable. Pros We can access our intrastructure via VPN through the connectors and gateway. Cons Nothing, we use all the features and I have no complaints so far. Reason for choosing GoodAccess It was cheaper and offered better features. Review Source MA Marcus A. Head of Product Entertainment Used the software for: 6-12 months ### "The perfect VPN package for a startup" August 8, 2022 5.0 We've been using GoodAccess on a daily basis for almost a year, and it's been no fuzz and only one very short downtime, so all in all I believe for what you're paying - it's unmatched! Pros GoodAccess offers multiple ways of connecting, which helps an IT admin a lot, as deploying to different devices and users is very simple and quick. Cons The only thing I don't like about the profiles generated, is that they don't come with auto login! I'm sure there's a quick fix to this, it doesn't really make a difference. Alternatives considered [NordVPN](https://www.capterra.com/p/166743/NordVPN/) Reason for choosing GoodAccess Pricing model, simplicity. Review Source ZJ Zviad J. web design Program Development Used the software for: 1-2 years ### "Goodaccess VPN" March 26, 2021 5.0 When I decided to use VPN, I tried lot of companies but finally I found GoodAccess! Pros First of all you can enter the site and read what you will get after payment, this is very important. They have supper support team, if something, just click and they are standing next of you and know how to help you! Cons In this app you can't manage sites(block), but they are making updates very often, therefore maybe this will not be problem in the future ! Reason for choosing GoodAccess Price, support and simplicity Switched from [NordVPN](https://www.capterra.com/p/166743/NordVPN/)[CyberGhost VPN](https://www.capterra.com/p/176238/CyberGhost-VPN/)[Windscribe](https://www.capterra.com/p/167609/Windscribe/) Price, support and simplicity Review Source Response from Samohyb April 12, 2021 Hello Zviad, thank you very much for your review. I've passed your feedback to our development team. DS Darren S. Managing Director Telecommunications Used the software for: Less than 6 months ### "Lightweight, Intuitive and Versatile VPN solution" June 2, 2021 5.0 Very impressed from the outset, they made the whole process quick and easy. Pros We came across Good Access when we were trying to identify a simple way to provide our NOC with a single centralised IP address across multiple regions, without impacting upon their latency or requiring them to jump through hoops. The solution delivered in spades and was adopted quickly by all members of the team who have been extremely impressed with how intuitive the solution is whilst maintaining a minimum impact on their connections. Cons At the moment we havent really encountered any specific issues, it is delivering for us on a daily basis. Review Source Response from Samohyb June 14, 2021 Hi Darren, I'd like to thank you on behalf of our team for your kind review. PC Petar C. IT Manager Marketing and Advertising Used the software for: 2+ years ### "Very good product" May 20, 2021 5.0 Our company operates worldwide and many clients limit their business to their country by blocking the application for the rest of the world, so we cannot access it either. GoodAccess allows us to solve these obstacles in a very simple way. Pros A very simple way to create an account. Very easy to use. Very stable and reliable product. It is complementary to all major operating systems. I would recommend GoodAccess VPN to everyone. Cons I think there should also be a GUI application for Linux users. Review Source Response from Samohyb May 28, 2021 Hello Petar! Thank you on behalf of our GoodAccess team for your great review. I've passed your feedback to our app development team. JL Jean-Michel L. CEO Computer Software Used the software for: 6-12 months ### "Totally satisfied customer" June 2, 2021 5.0 The product does exactly what I need it to - provides me and my team with a static IP vpn Pros It works exactly as expected and it is very easy to get team members to use it Cons I have not found any flaws and have absolutely nothing to complain about Alternatives considered [NordVPN](https://www.capterra.com/p/166743/NordVPN/) Reason for choosing GoodAccess The price was really good, and the communication with their team was excellent Review Source Response from Samohyb June 14, 2021 Hello Jean-Michel, thank you for your great review! eJ eddy J. Digital Channel Lead Banking Used the software for: 2+ years ### "Keep up the good work" May 21, 2021 5.0 Top notch Pros Very easy to use, once you're set-up it's literally only a click to start and stop the service Cons Some slight improvement of the admin panel would be nice. Especially around billing and payment. Reason for choosing GoodAccess Previously suggested by a former dev but at the time it looked like a good idea and years later it still is. Review Source Response from Samohyb May 28, 2021 Hello Eddy, thank you very much for your great review. I've passed your feedback. We will refactor the control panel very soon. HT Henry T. CEO Information Technology and Services Used the software for: 6-12 months ### "Amazing VPN Product - I use it everyday." June 2, 2021 5.0 Pros It's really easy to set up and assign team members. The user interface makes it very easy to use. We use it as a VPN and restrict access to company resources. Cons There's really nothing not to like about it. It does everything I need at a great price. Reason for choosing GoodAccess I needed a product with Teams and a dedicated IP at an affordable price. This one checked all the boxes. Review Source Response from Samohyb June 14, 2021 Hello Henry, thank you very much for your review! It made us very happy. JIP Japheth Immanuel P. Accounts Manager Hospital & Health Care Used the software for: 6-12 months ### "Very Good Service They Provide!" May 20, 2021 5.0 The experience is the best, this is the first VPN Static IP provider that I used and never regret using it. Pros I like the ease of using the software, Stability and Good Service it gives. Cons The Customer service is not 24/7 I guess. I need to wait 12 hours for a representative to respond when I had a little problem. Alternatives considered [NordVPN](https://www.capterra.com/p/166743/NordVPN/) Reason for choosing GoodAccess I only have a small team and it serves best. I purchased two gateways and using them until now since I started. Review Source Response from Samohyb May 28, 2021 Hi Japheth, thank you very much for your great review! Thank you for your feedback regarding customer service accessibility. I've passed to our management. MA Mohammed A. IT-manager Electrical/Electronic Manufacturing Used the software for: 1-2 years ### "Static IP" April 14, 2023 5.0 Better Static ip provider - fast network Pros Iam using GoodAccess As static ip with my smtp servers in my company they helped me and they have clean ip in white list Cons maybe price for additional fuetures and multi users Review Source SS Sam S. Lead Data Engineer Online Media Used the software for: Less than 6 months ### "Excellent Value" September 13, 2021 4.0 Hands-down, I would recommend GoodAccess to anyone needing a VPN for their business. The service and support is great, and the value is unparalleled. Pros GoodAccess VPN is an outstanding value and provides everything we need. The VPN is reliable and fast. User security is easy to maintain with SSO against our GSuite. Their customer support is fast and effective. Cons The documentation on SSO setup was slightly lacking detail. I see it is being expanded though. We ran into an issue with the GoodAccess app not working on Macs. However, it was resolved swiftly after we reported it, and has not returned. Alternatives considered [NordVPN](https://www.capterra.com/p/166743/NordVPN/) Reason for choosing GoodAccess Price price price! GoodAccess had all the features we wanted at a much lower price. Review Source VR Verified Reviewer CEO Biotechnology Used the software for: I used a free trial ### "Fantiastic product, fantastic support!" April 14, 2021 5.0 Determining whether the software was appropriate for my needs was a breeze with very knowledgeable and speedy web chat. This software allowed me to overcome issues with trying to whitelist a dynamic IP by assigning a static IP for me and my team. Once a decision had been made it took seconds to set up and support was on hand the whole time. I could then invite and manage all of my users & admins with the click of a couple of buttons. I will definitely be be staying with GoodAccess past my trial period! Awesome! Pros I love that its so easy to set up and then manage a team of users with a dedicated IP. Cons I haven't encountered any cons yet - but if I do I have confidence that the GoodAccess team will be able to help me out! Review Source Response from Samohyb April 26, 2021 Thank you very much for your positive review. AR Alberto R. CFO Telecommunications Used the software for: 2+ years ### "GoodAccess" October 20, 2022 5.0 Pros It is very fast and easy to use and secures the data of the company Cons Some need new credentials because it goes down Review Source WM Will M. Lead Developer Consumer Goods Used the software for: 6-12 months ### "Good Value" July 2, 2023 5.0 Pros Very easy to set up, and connecting is fast. Doesn't slow down the internet too much Cons Creating users in the first place was very tricky. Logins we not validating immediately after creation.Automatically Logs out of the mac desktop app too often Review Source Response from Samohyb August 3, 2023 Dear Will, Thank you so much for taking the time to share your review! We greatly appreciate your kind words and feedback. Eva, Customer Success Manager DA Daniel A. IT support engineer Sports Used the software for: 1-2 years ### "easy to use and setup" August 14, 2023 4.0 great and easy, also great customer support Pros as the IT set up person I can recommend this for large organizations considering how easy is to setup Cons it needs more accurate gateways, not a deal breaker Alternatives considered [ExpressVPN](https://www.capterra.com/p/170765/ExpressVPN/)[NordVPN](https://www.capterra.com/p/166743/NordVPN/) Review Source JD Jelle D. Technical Lead Information Services Used the software for: 6-12 months ### "Solid connection and great speed, all you need in a VPN for work" May 16, 2022 5.0 Remote access / security without the mess of whitelisting IP ranges myself Pros Speedy and stable connection, no disruptions while I'm SSHing into servers. Cons Before they rolled out their new native app we had some minor issues, but since then nothing but good news Review Source Similar Products Featured