# 800.com Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is 800.com the right Call Tracking solution for you? Explore 346 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/208208/800-com/reviews --- 800.com 4.7 (346) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated June 23rd, 2026 # Reviews of 800.com Ease of use 4.7 Customer Service 4.7 ## Pros and Cons in Reviews CR Calvin R CEOTransportation/Trucking/Railroad, 2 - 10 employeesUsed the software for: Less than 6 months. “The SMS/Texting capability is a huge plus for customer engagement, and the call tracking analytics provide great insights into our marketing reach.“ April 7, 2026 RK Robert K AdministratorEnvironmental Services, 2 - 10 employeesUsed the software for: 6-12 months. “The process can be very detailed. If one tends to not be as skillful with technology, he or she may become frustrated with the array of available features.“ May 25, 2026 DT Donald T OwnerRetail, Self-employedUsed the software for: 1-2 years. “The system provides useful features like call forwarding, voicemail transcription, and call analytics, all managed from a single dashboard.“ March 9, 2026 CH Chris H CMOMarketing and Advertising, 2 - 10 employeesUsed the software for: 6-12 months. “At times, call transfers did not go through properly, which created some concern around potentially missed or lost business opportunities.“ March 29, 2026 BB Brent B OwnerManagement Consulting, 2 - 10 employeesUsed the software for: Less than 6 months. “It provides dependable call management, useful call summaries, and an easy-to-use interface that fits well with business needs.“ February 3, 2026 TF Tracy F Chief Growth Operations OfficerInsurance, 2 - 10 employeesUsed the software for: Less than 6 months. “I had set up my account and ended up making a mess by adding a second account instead of a second number to the account.“ February 27, 2026 CR Calvin R CEOTransportation/Trucking/Railroad, 2 - 10 employeesUsed the software for: Less than 6 months. “Phone support was responsive when I had a question about billing, and the call management tools like the auto-attendant have significantly improved our workflow.“ April 7, 2026 ET Elvia T Mold TechnicianConstruction, 2 - 10 employeesUsed the software for: 6-12 months. “I have some difficulty on the website since I am blind and I use screen reader software, so it does not always read everything to me.“ July 30, 2025 ## Showing most helpful reviews Showing 1-25 of 346 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Jennifer B. Owner Construction Used the software for: Less than 6 months ### "10 out of 10" June 25, 2026 5.0 I am supper happy with the calls being sent stright to my phone with no hassle. Making starting my business as easy as it could be. I 1000% recommend using this service. The price is so convenient for everything it offers. Pros The fact that it is such an easy set up proccess. Your able to do directly from your phone or laptop. Cons N/a I personally do not have any complaints. This service is the 1st and last i will choice. Absolutly satisfied. Alternatives considered [Google Chat](https://www.capterra.com/p/175800/Chat/)[Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[Grammarly Business](https://www.capterra.com/p/170306/Grammarly-Business/) Reason for choosing 800.com Cost and effectivness. As well as the option to set up promo contact from the start. Review Source SB Sharmin B. CEO Computer Software Used the software for: 6-12 months ### "Keep the Good Work Up," June 22, 2026 5.0 Very good and Satisfied, Services and features i am very happy with, even if you have add forwarding or change it, easy to do so, user friendly application Pros Features and up time is very good. Even if you have to add the new number or change forwarding, it is easy to do so. Cons as of now everything works fine, but when you choose new number, it does take some time and if you need new nuumber on real time, it becomes a problem Switched from [Vonage Business Communications](https://www.capterra.com/p/159047/Vonage-Business/) Cost and abusive customer care, they have become very harsh and they always fetch money for every feature Review Source FA Frank A. Ceo Banking Used the software for: Less than 6 months ### "Learning curve." June 15, 2026 3.0 Difficult to say because my mailing list has been delayed. Hopefully when my list is going through the process i can respond more effectively. Pros 800 #. Hopefully this is effective when it collects leads to call back. I'm hopping that my investment pays off! Cons The price is more than i was thinking of paying. Perhaps the first month or two at no cost then commencing with payment. Review Source Response from 800.com July 6, 2026 Hi Frank, we are happy to hear that you got the 800 number you were looking for! We understand that every investment matters, especially when you're just getting started. GS Gabby S. CEO Retail Used the software for: 6-12 months ### "Reliable and easy-to-use call management platform" April 11, 2026 4.0 Overall, 800.com has been a solid tool for managing business calls and communication. It’s user-friendly, dependable, and does exactly what we need for day-to-day operations. While there’s room for improvement in advanced features and support speed, it’s still a great option for businesses looking for a simple and effective phone system. Pros 800.com is very easy to set up and use, even without a technical background. The call management features are straightforward and reliable, and having everything in one place (calls, texts, and tracking) saves a lot of time. The interface is clean, and it’s been helpful for managing business communications efficiently. Cons Some features feel a bit limited, especially when it comes to more advanced customization or reporting. The pricing can also add up depending on usage, and customer support response times can vary. Alternatives considered [Grasshopper](https://www.capterra.com/p/175002/Grasshopper/)[RingCentral Engage Voice](https://www.capterra.com/p/242187/RingCentral-Engage-Voice/) Reason for choosing 800.com 800.com stood out for its simplicity and ease of use. It was quicker to set up compared to other platforms, and the pricing felt more straightforward for our needs. It also provided the core features we were looking for without unnecessary complexity, making it a more efficient choice for day-to-day operations. Review Source Response from 800.com May 8, 2026 Thanks for sharing this, Gabby. We're glad 800.com can be part of your phone setup. RS Riley S. Office Manager Medical Practice Used the software for: 6-12 months ### "Great service and Value" May 19, 2026 5.0 We loved it so much that we got sold on a new company and we even left and came back after realizing other companies as useful Pros How easy it is to use, how great the support is. We even left and came back after realizing other companies as useful. Great value for what you get. Cons There is a light lag with call transferring to other numbers but that has been the only issue we really have found. Switched from [Weave](https://www.capterra.com/p/141842/Weave/) Way better service with 800.com we even switched back! Review Source HM Hilda M. CEO Food & Beverages Used the software for: Less than 6 months ### " Efficient and Professional Communication Tool for Business Owners”" May 15, 2026 5.0 Overall, my experience with 1.800.com has been very positive. It provided a simple and efficient way to set up a professional business phone number without needing complicated equipment or a long setup process. The platform helped me separate business and personal calls, which improved organization and communication with customers. I also appreciated the call forwarding features, which allowed me to stay connected even when I was away from the office. While there was a short learning period at the beginning, the system became easy to use over time. Overall, it has been a reliable and helpful tool for my business. Pros What I liked most about 1.800.com for my business number was how easy it made it to set up a professional phone presence quickly. It allowed me to get a dedicated business number without complicated installation or equipment, which helped me separate personal and business communication right away. The call forwarding features were especially useful because I could stay connected with customers from anywhere, even when I wasn’t in the office. It also helped my business appear more credible and established, which is important when building trust with clients. Overall, it made communication simpler, more organized, and more professional. Cons What I liked least about 1.800.com was that it took a little time at first to explore all the features and fully understand the setup options. Once I got familiar with it, everything became much easier to use. Some advanced settings could be a bit more straightforward, but they didn’t take away from the overall experience. Even with that small learning period, the platform still provided a reliable and professional business number solution that worked well for my needs and helped improve how I manage customer communication. Review Source Lamone J. Web Design Artist Information Technology and Services Used the software for: 2+ years ### "What I like best about 800.com?" May 23, 2026 5.0 I still get my messages and texts from my clients and that's very important to me; Even when I can't answer calls; Which I can't right now just because I am too busy at the moment. I always get the messages in real time and they even have AI Agents that can take your calls for you and just do a whole bunch more stuff as well which is very helpfull; Taking the messaging service into the outer limits. Pros I really really like 800.com. They are pretty Cool and fasinating actually. They are very understandable people that really care about their clients and their businesses. If difficult times arrive they are there for you and work with you. I've had more than one of those moments. Their pricing is very fair, and the quality of their products is amazing. I will always remember how they really aided me and helped mme succeed with my business. Cons 800.com can really be busy sometimes depending on when you call because their so popular. Sometimes you have to wait for someone to call you back, which they do pomptly. Review Source BH Brenda H. Owner CEO Consumer Services Used the software for: Less than 6 months ### "Pretty simple and Easy way to get a separate line for a new business. " May 28, 2026 5.0 Over all this was a good experience. It took minutes to obtain the number, fast easy and local. The only issue I had so far, last week somebody ( I’m guessing a robo caller) called that phone number over 170 times in 3 days. I was able to get ahold of \[sensitive content hidden\] I believe, and they walked me through a solution that helped. Yes it was maddening!! Pros I loved the convenience and ease of setting up my new local number. I don’t have to use my personal number for business and I’m not required to carry a second phone!! The new local number rings straight to my current phone. Cons I’m not quite good with having to setup SMS I guess I’m spoiled with that all already done in the background with conventual cell phones. But it minor in comparison to other options. Review Source Response from 800.com June 2, 2026 Thank you for your review Brenda! We're glad to hear getting your new local number was fast and easy, and that you can keep your personal and business calls separate without carrying a second phone. That's exactly the kind of flexibility we aim to provide. We also appreciate your feedback about SMS setup. While the verification process can feel unfamiliar compared to traditional cell phone service, it helps ensure reliable and compliant messaging. And we're especially happy our support team was able to help resolve the spam call issue. We know how frustrating that can be, and we're glad we could get you back up and running quickly. Thanks again for choosing 800.com and for sharing your experience! JT Jeannita T. Managing Member Management Consulting Used the software for: Less than 6 months ### "Seamless Service for a Professional Look" May 7, 2026 5.0 Overall I have been pleased with the seamless experience of the virtual phone service linked to my cell phone. It allows me to do business on the go by forwarding all of calls and texts The value for the money is hands down among the best available. Pros I love the professional support and the low cost of the service. Whenever I call in with a problem the representative stays with me until my issue is fully resolved. Cons The online interface is not exactly intuitive. It takes some effort and learning to use the tools to set up your services. Review Source LR Louis R. Owner Marketing and Advertising Used the software for: 6-12 months ### "Great for Local Presence and Call Tracking" May 20, 2026 5.0 Overall, I’ve had a very positive experience with 800.com. The service worked as expected, the call quality was reliable, and having a local San Diego number helped build more trust with potential customers visiting my website. It’s been a good value for the price and a simple solution for businesses wanting a professional phone presence without complicated setup. Pros 800.com made it easy to set up a San Diego phone number for my website so I could better target the local market. The platform was straightforward to use, call forwarding worked reliably, and the setup process was smooth. I also liked being able to separate business calls from personal calls while maintaining a more professional appearance for local customers. Cons There were a few features that took a little time to learn at first, especially when adjusting settings and managing call routing, but overall nothing major stood out as a problem. Review Source MG Melissa G. Founder Marketing and Advertising Used the software for: Less than 6 months ### "Easy to use service!" December 25, 2025 5.0 I really love this software as it has been easy to integrate with my cell phone. Its super easy to use the app. The customer support is also very easy to get ahold of them if you have issues. Pros This service is so awesome and easy to use! Lovd how simple the software is, and how theres almost no learning curve. Cons I wish the auto messages had more features. For example, i had auto text set up for the 1st text message. But it will continue to send after every message. Wish i could set it to send just once. Alternatives considered [Grasshopper](https://www.capterra.com/p/175002/Grasshopper/) Reason for choosing 800.com I liked the price, ease of use, and finding a custom number was easy. Review Source Response from 800.com March 12, 2026 Thank you Melissa! We love how much you are enjoying the service and platform and how easy it has been to manage. We are happy to have you as a customer and we are here anytime you need us :) CR Calvin R. CEO Transportation/Trucking/Railroad Used the software for: Less than 6 months ### "Ease of Use: 5 Stars (The UI is very clean)" April 7, 2026 5.0 My experience with 800.com has been very positive. It solved our need for a professional business presence instantly. The setup process was seamless—we were up and running in minutes. Phone support was responsive when I had a question about billing, and the call management tools like the auto-attendant have significantly improved our workflow. Pros The platform is incredibly intuitive. I specifically appreciated how quickly I could secure a vanity number and set up call forwarding. Unlike some older telecom services, the dashboard feels modern and makes managing multiple lines simple. The SMS/Texting capability is a huge plus for customer engagement, and the call tracking analytics provide great insights into our marketing reach. Cons While the core features are excellent, I’d love to see more advanced automation in the mobile app. The pricing is fair for the value provided, but for a very small startup with low call volume, the entry-level tiers can feel a bit steep if you aren't utilizing all the features like call recording or API integrations. Review Source BA Brad A. Firm Administrator Legal Services Used the software for: Less than 6 months ### "800.com Made My Business Look More Professional" November 7, 2025 5.0 Overall, I’ve had a great experience with 800.com. It’s easy to use, reliable, and the customer service is solid. A few minor improvements could make it even better, but I’d definitely recommend it to other small business owners. Pros The customer support stands out — whenever I had questions or needed help, the responses were fast, friendly, and helpful. Cons It would be great if reporting and analytics were more detailed, such as tracking call sources or integrating directly with CRM tools. Review Source Response from 800.com November 10, 2025 Hi Brad! Thank you so much for your positive review and feedback :). We love hearing how easy it has been to use our product and how helpful and fast our support team is. Good news is that we do have enhanced analytics, DNI call source tracking and direct integrations available! Reach out to me directly at Christina@800.com and I can show you where to find them :) We really appreciate your recommendation and are excited to introduce you to these additional features! MF Minet F. CEO Construction Used the software for: 6-12 months ### "Great service " November 24, 2025 5.0 What I love most is how professional it makes my business look. Having a dedicated business line with tracking, voicemail, and call analytics has helped me stay organized and never miss important calls from customers. Their customer support team is also quick, friendly, and genuinely helpful whenever I need something. Pros I’ve been using 800.com for my business, and I’m extremely impressed with the quality and reliability of their service. The setup process was fast and simple, the dashboard is very clean and easy to navigate, and call forwarding works flawlessly every time. Cons I’ve been using 800.com for my business, and I’m extremely impressed with the quality and reliability of their service. The setup process was fast and simple, the dashboard is very clean and easy to navigate, and call forwarding works flawlessly every time. Review Source Response from 800.com January 8, 2026 Thank you so much for the kind words and detailed feedback Minet! We’re thrilled to hear that 800.com has helped elevate your business with a professional presence and reliable service. It's great to know that features like call forwarding, voicemail, and call analytics are keeping you organized and connected - and that the setup process and dashboard made it easy to get started. We’re also especially proud to hear that our customer support team has been there when you needed them. Quick, helpful, and friendly is exactly what we aim for. We would love to feature you and your company as a customer success story on our site and socials! Please reach out to me directly at Christina@800.com if you are interested. Thanks again for choosing 800.com, we’re excited to continue supporting your success! CH Chris H. CMO Marketing and Advertising Used the software for: 6-12 months ### "Easy Setup, Strong Support, Minor Call Transfer Issues" March 29, 2026 5.0 Overall, our experience with 800.com has been very positive. The platform is intuitive, easy to set up, and delivers exactly what we need in terms of managing business calls efficiently. Their customer support team stands out—they are quick to respond and genuinely helpful, which makes a big difference when you’re running a business. While there have been occasional issues with call transfers, the overall reliability and ease of use make it a valuable tool for our operations. Pros The setup process was extremely easy and user-friendly, allowing us to get up and running quickly without any technical challenges. Additionally, the customer service has been excellent—responsive, helpful, and always willing to assist when needed. Cons At times, call transfers did not go through properly, which created some concern around potentially missed or lost business opportunities. Improving the reliability of call routing and transfers would make the service even stronger. Review Source AB Aminata B. Owner Design Used the software for: Less than 6 months ### "800.com is a game changer for your business" July 7, 2025 5.0 Having a toll-free number through them has made my business look more professional and accessible to clients across the country. I’ve noticed an increase in call volume and customer engagement—people feel more confident calling a number that doesn’t cost them anything. What really stands out is the simplicity. Their dashboard is easy to use, call forwarding is seamless, and customer support is responsive when I need help. If you’re a small business looking to boost your presence and build trust, I highly recommend giving 800.com a try. Pros Using an 800 Number Was a Game-Changer for My Business! Since switching to a toll-free 800 number, my business has seen a noticeable boost in credibility and customer trust. Clients love having a direct, professional way to reach us—and the best part? It makes us look nationwide, even though we're local. Easy to remember, great for marketing, and perfect for building customer confidence. Highly recommend for any growing business! Cons Customer service interactions are done via email or through the app it would have been really nice to have a live representative. Review Source Response from 800.com March 12, 2026 Thank you for this wonderful and thoughtful review Aminata! We love it when our product and service can make such a positive impact on our customers and their business. We would love to feature you in our next customer success story if you are open to it! Please reach out to Support@800.com and ask for Christina if you would like to be featured :) NV Nina V. CMO Law Practice Used the software for: 6-12 months ### "The platform is extremely user-friendly" September 26, 2025 5.0 800.com is easy to use, professional-looking, and backed by responsive customer support. The call tracking and analytics are especially helpful for businesses that want insight into their calls Pros The setup is quick, the interface is easy to navigate, and the call tracking/analytics features make it simple to monitor activity. Having a toll-free number definitely makes my business look more professional, and the customer support team has always been friendly and responsive. Cons The main downsides of 800.com are that the pricing can feel a bit high for small businesses, some advanced features take time to learn, and international options are limited compared to larger VoIP providers. Review Source Response from 800.com October 15, 2025 Thank you so much for your thoughtful and detailed review Nina! We’re glad to hear that 800.com has been such a helpful tool for your business, especially with features like call tracking, analytics, and the added professionalism a toll-free number brings. It’s also awesome to know our support team has been friendly and responsive! We appreciate your honest feedback about pricing and feature learning curves. While we aim to provide strong value, especially through our analytics tools, we understand the learning curve can be a bit much and we’re continuously working to improve usability and expand our resources for advanced features. We also hear you on international options and are exploring ways to broaden our capabilities there in the future. Thank you again for your feedback and for choosing 800.com! You can reach out to me directly anytime at Christina@800.com with any feedback or features you would like to see :) ET Elvia T. Mold Technician Construction Used the software for: 6-12 months ### "Helpful Customer Service" July 30, 2025 5.0 Overall it was easy to sign up with 800.Com, like the service so far, I like the voicemail features and phone call history that I can look up and check what calls I may have missed. Pros I appreciate getting help over the phone when I'm stuck on something or don't understand how to make changes to my 800 services. Cons I have some difficulty on the website since I am blind and I use screen reader software, so it does not always read everything to me. so I sometimes spend too much time trying to find the ansers Review Source Response from 800.com September 2, 2025 Thank you so much for your feedback and for sharing your experience with us Elvia! We’re very glad to hear that our phone support has been helpful when you need assistance. It’s important to us that every customer feels supported, especially when navigating unfamiliar tools. We're also happy to know you're enjoying features like voicemail and call history, and that your overall experience with 800.com has been positive so far. We really appreciate your honest feedback about using our website with screen reader software. Accessibility is something we take seriously, and your input helps us identify where we can do better. We're actively reviewing areas of the platform to improve usability for all customers, including those using assistive technology. Thank you again for choosing 800.com! CM Cici M. Administrator Construction Used the software for: 6-12 months ### "Great and Easy!!" January 14, 2026 5.0 It was easy, convenient and fast. Using the vanity number gives us a way to market our company name and make it easy for people. I would highly recommend using 800.com Pros I love how easy it was to get it going. The number was up and running in no time. It was not expense. Cons There is absolutely nothing I would change. It was easy to find a number that catered to our business and needs. Review Source Response from 800.com March 2, 2026 Thank you so much for the fantastic review Cici! We’re thrilled to hear how quickly you were able to get your number up and running — and that the process was easy, convenient, and affordable. That’s exactly the experience we aim to deliver. It’s great to know your vanity number is helping you market your company name and making it easier for customers to remember and reach you. We truly appreciate your recommendation and are proud to support your business! SS STEVEN S. CEO COO Facilities Services Used the software for: 6-12 months ### "I contacted 800.com for my small business" July 26, 2025 5.0 Great experience! I spoke with them to inquire about getting a vanity number for my small business, and they came through with the number that I wanted as well as the service that is appreciated! Pros I contacted 800.com to inquire about setting up service for my new company. I wanted a vanity number. They were able to provide the number I requested and have it forwarded to my cell phone. I was very impressed with the speed of the process. As a bonus, I also get text messages with a transcript of the voicemail messages that I receive. I highly recommend 800.com to anyone but especially small business owners who want to "look bigger". 5 star! Cons I have no cons so far. My experience with them has been perfect from the start. It is also very reasonably priced. Review Source Response from 800.com August 18, 2025 Thank you so much for the 5-star review and for sharing your experience! We love to hear that setting up your vanity number was quick and easy, and that it’s already making a positive impact for your new business. It’s also great to know that features like call forwarding and voicemail transcription are helping you stay connected and professional from day one. We truly appreciate your recommendation and we’re proud to be part of your journey! JS Joginder S. Clean Truck Check Mobile Inspection Smog Check Automotive Used the software for: 1-2 years ### "Best For Business" July 26, 2025 5.0 great to run business we been using 800.com for Smogster from past 1 year and very much happy. must for business that recives non stop calls Pros easy to setup wasy to forward call setup extension greeting setup value for you money setup as many user Cons need to better on app for dialing out some time app crashes aslo need to impove on Ui call waiting needs improvement Review Source Response from 800.com August 7, 2025 Thank you for the great feedback and for being a valued customer with Smogster for the past year! We’re so glad to hear that you’ve found 800.com easy to set up and valuable for your business, especially when it comes to forwarding calls, creating extensions, and managing greetings for nonstop call flow. It’s always rewarding to hear our tools are helping businesses run smoothly. We also appreciate your honest notes about the app experience. We’re actively working on improving dialing stability for in-app calling and the user interface. We would love to learn more about your experience, as feedback like yours is crucial in helping us guide those improvements. Please reach out to me directly at Christina@800.com Thanks again for your continued support and for recommending 800.com as a must-have for growing businesses! SE Steve E. Owner Public Safety Used the software for: I used a free trial ### "Don't Waste your time, they will waste yours." September 11, 2025 1.0 This was overall and awful experience. They are unprofessional and they system is subpar too way to long for a number to be activated. Pros The only thing I liked most was the number was easy to establish and get set up, it only took about 10 minutes. Cons They are quick to take payment, but 3 to 5 days to set up a number is not reasonable with todays technology. We were scheduled for an "Onboarding Zoom Call" and 15 minutes after said scheduled time, we were rescheduled with no notification by email to later in the day. Our time is valuable and wasting it is not good business practice. Review Source Response from 800.com October 3, 2025 Hi there, we’re really sorry to hear that your experience didn’t meet expectations. That’s certainly not the impression we want to leave. After reviewing our records, we weren’t able to locate an account or scheduled call using the email associated with this review. That said, we’d love to help get this sorted as quickly as possible. Our toll-free and local numbers typically activate instantly, or within 1–3 business days depending on the type selected. You can always check your number’s activation status through your 800.com dashboard. We offer onboarding calls, support via email, and live assistance Monday through Friday, 9am–6pm ET , and we want to make sure nothing gets missed. If you’re still experiencing delays or need help rescheduling, please reach out to us directly at support@800.com with your account email so we can look into it right away. We truly appreciate your feedback and would love the chance to turn your experience around. Manny S. Creative Director Marketing and Advertising Used the software for: 1-2 years ### "800.com Tracks!" April 8, 2026 5.0 We were looking for a vanity number that would allow us to track our advertising campaigns—specifically, to connect website traffic to inbound phone calls—so we could measure engagement, attribute revenue to those calls, and clearly demonstrate return on advertising investment. Pros The pricing is extremely reasonable and affordable. The ease of use is also a breeze. Form the set u to 800.cm's continued use and maintenance make is fast and affordable to track campaigns. Cons Nothing. 800.com provided exactly what we needed and at the moment could not think of a feature or integration I wold recommend, it's all in there. Review Source latoya T. Owner Financial Services Used the software for: Less than 6 months ### "So grateful for this service " August 4, 2025 5.0 Perfect and affordable! I’m able to use it any time and any where.. the facts are you can’t go wrong Pros The convenience and ease and the simplicity…I am able to reach out to my clients with confidence…….. Cons No complaints here. I was nervous at first because I did not know how it would work but after installing the app n using it I’m satisfied Review Source Response from 800.com March 12, 2026 Thank you Latoya! We are so happy to hear that our product and service hits the mark on convenience, ease of use and pricing. Thank you for choosing us! BV Bhargav V. Owner Real Estate Used the software for: 2+ years ### "Great service that we have used since business inception" July 26, 2025 5.0 Pros We have used 800.com since the inception of our business and are very happy with the online options to setup greetings, call forwarding and managing call routings. I would definitely recommend the services to whoever is looking for one. Cons Nothing much to say here, we are very happy with the overall service and will continue to use this for the next foreseeable future. Review Source Response from 800.com August 18, 2025 Thank you so much for trusting us and for sharing your positive experience! We’re honored to have been with you since the start of your business, and so happy to hear that features like call routing, call forwarding, and greeting setup have been helpful tools along the way. Making those tasks simple and flexible is exactly what we aim for. It means a lot to know you're happy with our service and plan to continue using 800.com well into the future. We’re proud to support your business and appreciate your recommendation! ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.