# 800.com Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is 800.com the right Call Tracking solution for you? Explore 330 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/208208/800-com/reviews --- 800.com 4.7 (330) [View alternatives](https://www.capterra.com/p/208208/800-com/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated May 20th, 2026 # Reviews of 800.com Ease of use 4.7 Customer Service 4.7 ## Pros and Cons in Reviews CR Calvin R CEOTransportation/Trucking/Railroad, 2 - 10 employeesUsed the software for: Less than 6 months. “The SMS/Texting capability is a huge plus for customer engagement, and the call tracking analytics provide great insights into our marketing reach.“ April 7, 2026 CH Chris H CMOMarketing and Advertising, 2 - 10 employeesUsed the software for: 6-12 months. “At times, call transfers did not go through properly, which created some concern around potentially missed or lost business opportunities.“ March 29, 2026 LW Lena W OwnerLeisure, Travel & Tourism, Self-employedUsed the software for: Less than 6 months. “I love the customer service aspect where I feel 800.com is always there and very helpful in the process when I need it, plus I love the features they offer such as setting up personalized voicemails for certain situations of when you are open or closed so the client is not neglected and know information when there is a moment you can't at that second get with them.“ December 12, 2025 TF Tracy F Chief Growth Operations OfficerInsurance, 2 - 10 employeesUsed the software for: Less than 6 months. “I had set up my account and ended up making a mess by adding a second account instead of a second number to the account.“ February 27, 2026 DT Donald T OwnerRetail, Self-employedUsed the software for: 1-2 years. “The system provides useful features like call forwarding, voicemail transcription, and call analytics, all managed from a single dashboard.“ March 9, 2026 KA Karen A VP of OpsReal Estate, 2 - 10 employeesUsed the software for: Less than 6 months. “how hard it is to set up texting though some of that may be requirements by law. but I have not been able to do it.“ December 8, 2025 BB Brent B OwnerManagement Consulting, 2 - 10 employeesUsed the software for: Less than 6 months. “It provides dependable call management, useful call summaries, and an easy-to-use interface that fits well with business needs.“ February 3, 2026 JT Julia T Concierge beauty servicesHospitality, Self-employedUsed the software for: Less than 6 months. “The lack of options and information within the application.“ December 18, 2025 ## Showing most helpful reviews Showing 1-25 of 330 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Manny S. Creative Director Marketing and Advertising Used the software for: 1-2 years ### "800.com Tracks!" April 8, 2026 5.0 We were looking for a vanity number that would allow us to track our advertising campaigns—specifically, to connect website traffic to inbound phone calls—so we could measure engagement, attribute revenue to those calls, and clearly demonstrate return on advertising investment. Pros The pricing is extremely reasonable and affordable. The ease of use is also a breeze. Form the set u to 800.cm's continued use and maintenance make is fast and affordable to track campaigns. Cons Nothing. 800.com provided exactly what we needed and at the moment could not think of a feature or integration I wold recommend, it's all in there. Review Source GS Gabby S. CEO Retail Used the software for: 6-12 months ### "Reliable and easy-to-use call management platform" April 11, 2026 4.0 Overall, 800.com has been a solid tool for managing business calls and communication. It’s user-friendly, dependable, and does exactly what we need for day-to-day operations. While there’s room for improvement in advanced features and support speed, it’s still a great option for businesses looking for a simple and effective phone system. Pros 800.com is very easy to set up and use, even without a technical background. The call management features are straightforward and reliable, and having everything in one place (calls, texts, and tracking) saves a lot of time. The interface is clean, and it’s been helpful for managing business communications efficiently. Cons Some features feel a bit limited, especially when it comes to more advanced customization or reporting. The pricing can also add up depending on usage, and customer support response times can vary. Alternatives considered [Grasshopper](https://www.capterra.com/p/175002/Grasshopper/)[RingCentral Engage Voice](https://www.capterra.com/p/242187/RingCentral-Engage-Voice/) Reason for choosing 800.com 800.com stood out for its simplicity and ease of use. It was quicker to set up compared to other platforms, and the pricing felt more straightforward for our needs. It also provided the core features we were looking for without unnecessary complexity, making it a more efficient choice for day-to-day operations. Review Source Response from 800.com May 8, 2026 Thanks for sharing this, Gabby. We're glad 800.com can be part of your phone setup. LM Ladonna M. Lab Director Consumer Services Used the software for: 1-2 years ### "Overall, it’s good" April 23, 2026 3.0 Overall, it’s a good app to use just a bit of adjusting. I had 100.com for over a year now I love how I can have all of my communication needs handled in one spot as far as having my phone and fax and that I can adjust with automated system systems and text messaging. Pros I like how 800.com has the app to utilize it makes things easier to get to, but I would like it to also have the same features as the website Cons The app does not have the same features as the website and it seems that I do not get calls. Sometimes they drop or do not go through. I want to be able to have Khols come through to my phone from the app so I can see the numbers instead of having to forward my number Review Source Response from 800.com May 12, 2026 Thank you so much for your feedback and for being with 800.com for over a year! We’re glad to hear the app has helped make managing your communication easier and that having your phone, fax, messaging, and automation tools all in one place has been valuable for your business. We also appreciate your honest feedback about feature parity between the app and website, as well as the call experience. I believe there is a setting in the dashboard that allows for the callers number to show when calling via the app and also notifications for missed calls. I would love to hear and learn more about how you would like to use the app. If you are open to it, please email me directly :) ML Michael L. Owner Construction Used the software for: Less than 6 months ### "Comprehensive service at a good price" January 20, 2026 5.0 Had a phone call with the sales team and they explained the features and went over the new AI and call recording features that were very helpful Pros Features and prices for unlimited phone service and vanity number options were better than other carriers Cons Not much, very simple to use so far, plus all of the settings and functions are quick and easy to adjust Alternatives considered [Vonage Business Communications](https://www.capterra.com/p/159047/Vonage-Business/) Reason for choosing 800.com Better overall features and better new customer support Review Source Response from 800.com March 2, 2026 Thank you so much for the great review Michael! We’re thrilled to hear that our features, pricing, and vanity number options stood out compared to other providers. It’s especially great to know that your conversation with our sales team was helpful and that walking through the AI and call recording features gave you confidence in getting started. We work hard to make sure everything is easy to adjust and simple to manage, so it’s wonderful to hear that’s been your experience so far. Thank you for choosing 800.com! RS Riley S. Office Manager Medical Practice Used the software for: 6-12 months ### "Great service and Value" May 19, 2026 5.0 We loved it so much that we got sold on a new company and we even left and came back after realizing other companies as useful Pros How easy it is to use, how great the support is. We even left and came back after realizing other companies as useful. Great value for what you get. Cons There is a light lag with call transferring to other numbers but that has been the only issue we really have found. Switched from [Weave](https://www.capterra.com/p/141842/Weave/) Way better service with 800.com we even switched back! Review Source TR Todd R. SVP Financial Services Used the software for: Less than 6 months ### "Very Pleased with 800.com" April 13, 2026 5.0 Fantastic. The whole process was very easy to set up. The sales staff and the tech support were all fantastic. Pros 800.com covered all the features we were looking for and had the best price. We compared this to a few other services that landed on 800.com and happy we did. Cons As of now there aren't any cons. We are very happy with the service and don't anticipate any cons from what we can see. Alternatives considered [Google Voice](https://www.capterra.com/p/210592/Voice/) Reason for choosing 800.com More features than Google Voice and better overall value Review Source EB El-Hadj B. CEO Information Technology and Services Used the software for: I used a free trial ### "Best platform for toll free numbers" April 15, 2026 4.0 its cool. I'm still waiting to see if the overall call quality is going to improve or not, I really hope so Pros The ease of use, and the user interface. I like that I'm can easily customize everything, and create call flows Cons The call quality of my uploaded messages sounded horrible, but the number is still new, so we'll see how it turns out Switched from [Freedom Cloud ACaaS](https://www.capterra.com/p/227686/Freedom-Cloud-ACaaS/) They just had a shaky product, and their customer service sucked Review Source CR Calvin R. CEO Transportation/Trucking/Railroad Used the software for: Less than 6 months ### "Ease of Use: 5 Stars (The UI is very clean)" April 7, 2026 5.0 My experience with 800.com has been very positive. It solved our need for a professional business presence instantly. The setup process was seamless—we were up and running in minutes. Phone support was responsive when I had a question about billing, and the call management tools like the auto-attendant have significantly improved our workflow. Pros The platform is incredibly intuitive. I specifically appreciated how quickly I could secure a vanity number and set up call forwarding. Unlike some older telecom services, the dashboard feels modern and makes managing multiple lines simple. The SMS/Texting capability is a huge plus for customer engagement, and the call tracking analytics provide great insights into our marketing reach. Cons While the core features are excellent, I’d love to see more advanced automation in the mobile app. The pricing is fair for the value provided, but for a very small startup with low call volume, the entry-level tiers can feel a bit steep if you aren't utilizing all the features like call recording or API integrations. Review Source CH Chris H. CMO Marketing and Advertising Used the software for: 6-12 months ### "Easy Setup, Strong Support, Minor Call Transfer Issues" March 29, 2026 5.0 Overall, our experience with 800.com has been very positive. The platform is intuitive, easy to set up, and delivers exactly what we need in terms of managing business calls efficiently. Their customer support team stands out—they are quick to respond and genuinely helpful, which makes a big difference when you’re running a business. While there have been occasional issues with call transfers, the overall reliability and ease of use make it a valuable tool for our operations. Pros The setup process was extremely easy and user-friendly, allowing us to get up and running quickly without any technical challenges. Additionally, the customer service has been excellent—responsive, helpful, and always willing to assist when needed. Cons At times, call transfers did not go through properly, which created some concern around potentially missed or lost business opportunities. Improving the reliability of call routing and transfers would make the service even stronger. Review Source JT Jeannita T. Managing Member Management Consulting Used the software for: Less than 6 months ### "Seamless Service for a Professional Look" May 7, 2026 5.0 Overall I have been pleased with the seamless experience of the virtual phone service linked to my cell phone. It allows me to do business on the go by forwarding all of calls and texts The value for the money is hands down among the best available. Pros I love the professional support and the low cost of the service. Whenever I call in with a problem the representative stays with me until my issue is fully resolved. Cons The online interface is not exactly intuitive. It takes some effort and learning to use the tools to set up your services. Review Source RP Roxanne P. Owner Pharmaceuticals Used the software for: Less than 6 months ### "Very Worth it! " November 10, 2025 5.0 Very good. I have no complaints. Easy to set up. Easy to set up voicemail. Overall very easy to work with. Pros Easy to set up with the personalized phone number I wanted. I like that I could pick a phone number that easily identifies what my business does. Cons I wish it had a hosting function. I would have liked to have a separate phone line for my number. No big deal. Alternatives considered [Grasshopper](https://www.capterra.com/p/175002/Grasshopper/) Reason for choosing 800.com I was able to create a personalized phone number. Review Source Response from 800.com January 7, 2026 Thank you so much for your feedback Roxanne! We’re glad to hear your experience with 800.com has been smooth and easy! It’s great to know that being able to choose a personalized phone number helped you create a stronger connection to your business identity. We love helping customers find numbers that reflect what they do. It’s such a simple but powerful way to boost brand recognition. We also appreciate your note about hosting functionality. While 800.com doesn’t currently offer a fully separate hosted line, we’re always listening to feedback like yours as we continue to evolve our features. Thanks again for choosing 800.com. We’re proud to support your business and here anytime you need us! Warm regards, The 800.com Team AV Alexandro V. CEO Retail Used the software for: 1-2 years ### "Buying a 1-800 with 800.com" May 22, 2025 5.0 Experience is usually really great! This is my 5th 1-800 number and it seems like every time the process is easier. Pros Ease of use, speed of the process and affordability of the service! I like it so much that I keep coming back for more. Cons Nothing really, though I wished it was easier to make sure the number is verified for text messaging and marketing campaigns. Alternatives considered [Asana](https://www.capterra.com/p/184581/Asana-PM/) Reason for choosing 800.com Simplicity and easier of use through their portal. Review Source Response from 800.com June 5, 2025 Thank you so much for the wonderful review Alexandro! We're thrilled to hear that the process of purchasing and setting up your 1-800 numbers with us has been fast, easy, and affordable — and we’re especially honored that you’ve chosen us multiple times. We appreciate your note about SMS verification for marketing campaigns. That’s valuable input, and we’re actively working on ways to make that process smoother and more transparent for our users. Thank you again for your continued trust in 800.com — we’re excited to keep supporting your communication needs! SS Stacey S. Owner and Business Operations Manager Electrical/Electronic Manufacturing Used the software for: Less than 6 months ### "Excellent company, great support!" January 5, 2026 5.0 Very happy with the sales, service and app! I would not hesitate for a moment to sign up with them as a small business owner if you're looking for a reliable service with a custom number~ Pros It's a quick and easy set up, I've tested the system and have had zero issues with receiving or making phone calls from the app. The cost is relatively low compared to what I'm paying for our office phones through another company and honestly, I'm considering switching over in the future to this service simply because of its ease of use, low cost and the fact that so far, absolutely no bugs or glitches in the software. The sales team has been incredibly helpful, they walked me through the setup and were very clear on the features and benefits of the program but didn't do a hard sell - they also discussed the potential cons of the system for our company. Overall very happy with it, it's a reliable, secure system that I'd not hesitate to sign up for. Cons Really nothing, I love that I could pick out my own number mostly - it wasn't completely customizable but close enough. Review Source Response from 800.com March 12, 2026 Thank you for this wonderful and thoughtful review stacy! We love that the service has been such a great fit for your business and that you are considering switching your entire business phone system over :). Reach out to us anytime at support@800.com and we can help get everything switched over. BT Brad T. Owner Automotive Used the software for: Less than 6 months ### "Great for Small Business" November 24, 2025 4.0 Very good experience for us. We were able to take down the number we wanted and get the call routing up to speed in no time. Routing is very professional and adds peace of mind to our customers that they're dealing with a well run business. Pros The website and mobile app interface is easy to learn and works seamlessly. It's a great value for the money; a whole phone system for a small business like ours where we dont have a lot of time to train things like this. We plugged it in and same day were using it like pros. Cons The SMS verification is hard to understand. We haven't done it yet. I realize they want to stop spammers, but the how to and definitions are not clear. There should be more diagrams and explanations. We are still using our other SMS system. Review Source Response from 800.com January 8, 2026 Thank you so much for the amazing review Brad! We’re thrilled to hear that getting started with 800.com was quick and easy for your team! It’s especially rewarding to know that the website and mobile app made onboarding seamless, and that call routing is giving both you and your customers a more professional, reassuring experience. We also really appreciate your honest feedback about the SMS verification process. You’re absolutely right, while 10DLC registration is federally required to protect consumers from spam, the process can be confusing. We are always working on improving our onboarding materials and process to make it easier for businesses like yours to get verified and start using SMS right away. If you have any additional feedback on what materials you would like to see to make this process easier, please reach out to me directly at Christina@800.com. Thanks again for choosing 800.com! MD Michael D. CEO Health, Wellness and Fitness Used the software for: Less than 6 months ### "Great overall experience" July 24, 2025 5.0 This was and is an awesome experience. I love having it on my website. I love how even my customers have confidence to call in and leave voicemail. Pros I love the ease of use, the accessibility also the inbox feature is amazing. I love using it on my mobile app device too. Cons The price is a little steep, but you are getting a 800 number of course. So it is worth it in the end. Review Source Response from 800.com August 6, 2025 Thank you so much for the thoughtful review Michael! We're thrilled to hear you're enjoying the ease of use, the inbox feature, and the mobile app. We designed those tools with accessibility and convenience in mind, so it’s great to know they’re hitting the mark for you. We also appreciate your honest note about pricing. We understand every dollar counts, especially for small businesses, and we aim to offer a level of service and reliability that makes the investment worthwhile, especially with a professional 800 number on your website that inspires customer confidence. We're so glad to be part of your business journey and look forward to continuing to support you! NV Nina V. CMO Law Practice Used the software for: 6-12 months ### "The platform is extremely user-friendly" September 26, 2025 5.0 800.com is easy to use, professional-looking, and backed by responsive customer support. The call tracking and analytics are especially helpful for businesses that want insight into their calls Pros The setup is quick, the interface is easy to navigate, and the call tracking/analytics features make it simple to monitor activity. Having a toll-free number definitely makes my business look more professional, and the customer support team has always been friendly and responsive. Cons The main downsides of 800.com are that the pricing can feel a bit high for small businesses, some advanced features take time to learn, and international options are limited compared to larger VoIP providers. Review Source Response from 800.com October 15, 2025 Thank you so much for your thoughtful and detailed review Nina! We’re glad to hear that 800.com has been such a helpful tool for your business, especially with features like call tracking, analytics, and the added professionalism a toll-free number brings. It’s also awesome to know our support team has been friendly and responsive! We appreciate your honest feedback about pricing and feature learning curves. While we aim to provide strong value, especially through our analytics tools, we understand the learning curve can be a bit much and we’re continuously working to improve usability and expand our resources for advanced features. We also hear you on international options and are exploring ways to broaden our capabilities there in the future. Thank you again for your feedback and for choosing 800.com! You can reach out to me directly anytime at Christina@800.com with any feedback or features you would like to see :) LW Lena W. Owner Leisure, Travel & Tourism Used the software for: Less than 6 months ### "The Best Decison For Your Business" December 12, 2025 5.0 I love the company and what it offers that makes my business seem very professional and they are here for you to ensure its professionalism any way they can. Pros I love the customer service aspect where I feel 800.com is always there and very helpful in the process when I need it, plus I love the features they offer such as setting up personalized voicemails for certain situations of when you are open or closed so the client is not neglected and know information when there is a moment you can't at that second get with them. Cons I wish it automatically has your business at the caller ID people can add my business name as their caller ID but I wish it would appear automatically when you signed up. Review Source Response from 800.com March 12, 2026 Thank you Lena! We are so happy to hear how helpful our support team and the features have been. We hear you on the caller ID and are actively working on ways to make that happen for our customers. Thank you for sharing that feedback, we love hearing how we can improve our product. MD MacKenzie D. Founder Retail Used the software for: Less than 6 months ### "Great platform for what you will pay" December 8, 2025 5.0 Overall the experience that I had was a 9/10 there was only thing that I have a gripe about. But I will continue to use the service because it's simple, easy to understand and gives me the maximum amount for what I am looking to spend monthly. Pros I like that #1 I was Able to create my own number. Also, the process was easy and simple to follow through with. More importantly for the money that is charged monthly, I do think that you get the most bang for your buck. Cons The one thing I didn't like was that I entered a number that I wanted to use and when I typed it in, since that exact number was not available it abbreviated the number for me, but didn't notify me to either change the number or give me a heads up that the number was going to be altered a bit. Review Source Response from 800.com March 12, 2026 Thank you so much for your positive review and feedback MacKenzie! We love that the process and pricing is such a great fit for your business. We are sorry to hear about the abbreviation issue and I will reach out to our product team to look into that and see what we can do in the future to make sure you are notified prior. It's feedback like this that helps us build the best product for our customers :) JS Joginder S. Clean Truck Check Mobile Inspection Smog Check Automotive Used the software for: 1-2 years ### "Best For Business" July 26, 2025 5.0 great to run business we been using 800.com for Smogster from past 1 year and very much happy. must for business that recives non stop calls Pros easy to setup wasy to forward call setup extension greeting setup value for you money setup as many user Cons need to better on app for dialing out some time app crashes aslo need to impove on Ui call waiting needs improvement Review Source Response from 800.com August 7, 2025 Thank you for the great feedback and for being a valued customer with Smogster for the past year! We’re so glad to hear that you’ve found 800.com easy to set up and valuable for your business, especially when it comes to forwarding calls, creating extensions, and managing greetings for nonstop call flow. It’s always rewarding to hear our tools are helping businesses run smoothly. We also appreciate your honest notes about the app experience. We’re actively working on improving dialing stability for in-app calling and the user interface. We would love to learn more about your experience, as feedback like yours is crucial in helping us guide those improvements. Please reach out to me directly at Christina@800.com Thanks again for your continued support and for recommending 800.com as a must-have for growing businesses! JH Josiah H. Owner Construction Used the software for: 1-2 years ### "Highly recommend for an easy upgrade to your business!" March 12, 2025 5.0 We have used 800.com for a few years now. We absolutely love the professional look that it gives our company. It also gives our customers an easy to remember phone number especially when they are seeing our vehicles while driving past theirs. We love being able to send and receive text messages as well. They have an online portal and an app. We keep the app on all our phones because there is a way to transfer the 800 number to other phone numbers. We use this often when we go on vacation and love the ease of forwarding the calls to our office manager. We keep our account on autopay as well, so it makes it even easier to not have to think about paying it each month. I highly recommend to any company who has been thinking about getting an 800 number! Pros We love that you can access 800.com through the website or the app. You can transfer the 800 number to any existing number with much ease. This makes it easy to transfer to various employees or numbers for any reason. We love the professional look it gives our company with a number easy to remember for our clients. Cons Only issue we had was needing to be "verified". This caused a bit of an issue because in order to be able to send text messages to our customers from the 800 number, we needed to have our website developers add in an opt in/out button. This didn't make much sense considering we only text our customers if they request it or if they send us something. But it was an easy fix and as long as you're not texting from the 800 number, it's not required. Review Source Response from 800.com March 24, 2025 Thank you Josiah for the fantastic review and for being a loyal customer! We’re so glad 800.com has helped enhance your company’s professional image and made call management easy across your team. We appreciate your feedback on the text message verification process—your insight helps us improve and I would love to get some more feedback on this if you could email me at Christina@800.com. It's great to hear how features like number forwarding and the app have supported your business, especially while on vacation! Thanks again for the recommendation—we’re so happy to be a part of your growth! BK Brooke K. Owner Consumer Goods Used the software for: 1-2 years ### "Excellent Value. Excellent Support" February 19, 2026 5.0 I've been a customer for over a year now and I love the platform and everything has been excellent with my service. Pros I have been a customer for over a year now. I feel 800.com is a great value added features and excellent support. Cons The platform is very techy, but support will help you set up everything you need to run your business. Review Source Response from 800.com March 2, 2026 Thank you so much for this positive review and being with us for over a year! We’re glad to hear you’re finding real value in the features and that our support team has been there to help when things felt a bit technical. We know not everyone lives in phone systems all day, so making sure you feel supported is incredibly important to us. We love that your overall experience has been excellent and we look forward to continuing to grow with you! BV Bhargav V. Owner Real Estate Used the software for: 2+ years ### "Great service that we have used since business inception" July 26, 2025 5.0 Pros We have used 800.com since the inception of our business and are very happy with the online options to setup greetings, call forwarding and managing call routings. I would definitely recommend the services to whoever is looking for one. Cons Nothing much to say here, we are very happy with the overall service and will continue to use this for the next foreseeable future. Review Source Response from 800.com August 18, 2025 Thank you so much for trusting us and for sharing your positive experience! We’re honored to have been with you since the start of your business, and so happy to hear that features like call routing, call forwarding, and greeting setup have been helpful tools along the way. Making those tasks simple and flexible is exactly what we aim for. It means a lot to know you're happy with our service and plan to continue using 800.com well into the future. We’re proud to support your business and appreciate your recommendation! JV JanetStar V. Evangelist Civic & Social Organization Used the software for: Less than 6 months ### "I found the BEST!" January 8, 2026 5.0 I've had the best experience with 800.com, because of the professional support received when I needed help. I also love how easy everything is and is already explained on the site to the point where I can manage my own number online. Pros I like the support provided in maneuvering through the site and understanding how it works. It is user friendly and I was able to easily set up my number by myself being guided from basic steps from the site. Cons I don't like how I have to wait for the payment to be due, rather than being able to pay ahead of time. Review Source Response from 800.com March 12, 2026 Thank you your positive review Janet! We are so happy to hear how easy the setup was and that you have had the best experience. I believe you may have the option to pay ahead by reaching out to support@800.com. RP Robert P. CEO Hospital & Health Care Used the software for: 6-12 months ### "I got lucky" July 28, 2025 5.0 Pros I got lucky, I found a great 800 number platform for my small business. The fax function in particular is good. And the number options were creative and good. Alternatives considered [Vonage Business Communications](https://www.capterra.com/p/159047/Vonage-Business/) Reason for choosing 800.com Seemed easy to use and had key funtionality. Review Source Response from 800.com August 18, 2025 Thank you so much for your kind words! We’re so glad you found 800.com to be a great fit for your small business, and we love hearing that the fax function and number options stood out for you. Ease of use and essential functionality are at the heart of what we aim to deliver, so it’s very rewarding to hear that’s what made the difference for you when choosing us over other providers. We appreciate your support and look forward to continuing to serve your business! PM Petra M. Producer Entertainment Used the software for: 6-12 months ### "800.com is the bomb" November 26, 2025 5.0 Pros The ease of use - with finding a number, porting a number, setting up the call flow, setting up voicemail. The transcription service is also very nice. I also love the user interface! Cons Maybe cost - it's a little bit more expensive than competitors but I found it to still be competitive. Review Source Response from 800.com January 9, 2026 Thank you so much for the great review Petra! We’re glad to hear you’ve had a smooth experience with 800.com, from finding and porting a number to setting up your call flow and voicemail. It’s also great to know the transcription feature and user interface are making your day-to-day even easier. We appreciate your note on pricing as well. We’re committed to delivering consistent value through reliability, ease of use, and dedicated support so we're glad you’ve found it competitive overall. We would love to hear more about how you use your transcription and feature your review and company. Reach out to me at Christina@800.com if you are interested :) Thanks again for choosing 800.com! Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.