--- title: "800.com Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is 800.com the right Call Tracking solution for you? Explore 359 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/208208/800-com/reviews/" page_type: "reviews" language: "en" --- 800.com 4.7 (359) [View alternatives](https://www.capterra.com/p/208208/800-com/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated August 20th, 2026 # Reviews of 800.com Ease of use 4.7 Customer Service 4.7 ## Pros and Cons in Reviews CR Calvin R CEOTransportation/Trucking/Railroad, 2 - 10 employeesUsed the software for: Less than 6 months. “The SMS/Texting capability is a huge plus for customer engagement, and the call tracking analytics provide great insights into our marketing reach.“ April 7, 2026 RK Robert K AdministratorEnvironmental Services, 2 - 10 employeesUsed the software for: 6-12 months. “The process can be very detailed. If one tends to not be as skillful with technology, he or she may become frustrated with the array of available features.“ May 25, 2026 DT Donald T OwnerRetail, Self-employedUsed the software for: 1-2 years. “The system provides useful features like call forwarding, voicemail transcription, and call analytics, all managed from a single dashboard.“ March 9, 2026 CH Chris H CMOMarketing and Advertising, 2 - 10 employeesUsed the software for: 6-12 months. “At times, call transfers did not go through properly, which created some concern around potentially missed or lost business opportunities.“ March 29, 2026 JP Justin P OwnerWholesale, 2 - 10 employeesUsed the software for: 6-12 months. “I can upload company logos, change interface colors, and personalize call flows and voicemail messages, all of which reinforce my company's branding.“ July 22, 2026 TF Tracy F Chief Growth Operations OfficerInsurance, 2 - 10 employeesUsed the software for: Less than 6 months. “I had set up my account and ended up making a mess by adding a second account instead of a second number to the account.“ February 27, 2026 Powell P Managing PartnerLegal Services, 2 - 10 employeesUsed the software for: 6-12 months. “Excellent value for the money, Get to pick local or 800 numbers, has really nice answering service, Can track all of your calls easily, AI or human phone support when you need it.“ July 8, 2026 KL Kiersten L Managing DirectorConsumer Services, 2 - 10 employeesUsed the software for: Less than 6 months. “Some issues with calls being immediately dropped .“ March 18, 2026 ## Showing most helpful reviews Showing 1-25 of 359 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Muhammad R. Marketing Manager Marketing and Advertising Used the software for: Less than 6 months ### "800 the best" July 5, 2026 5.0 Great service I love 800.com Love the 800 team good support structure An excellent ai app and great bonuses Pros Learning the curve. I love 800.com Love the 800 team they have a good support structure An excellent ai app and great bonuses Cons Great service i love 800.com Love the 800 team they have agood support structure. And bonuses an excellent ai app Switched from [Breeze](https://www.capterra.com/p/268280/Breeze/) too confusing to use, and do not understand to operate the software Review Source JP Justin P. Owner Wholesale Used the software for: 6-12 months ### "Complete telecom solution with powerful customization and useful integrations!" July 22, 2026 5.0 My overall experience with 800.com has been very positive. It's given my business a complete telecom solution in one place—toll-free numbers, additional phone lines, fax numbers, customizable IVR, call trees, call recording, and voicemail—so I haven't needed to piece together multiple services. What has stood out most is the level of customization and control. I can upload company logos, change interface colors, and personalize call flows and voicemail messages, all of which reinforce my company's branding. The integration tools—the AI call companion, enhanced caller ID, and analytics dashboards—have been genuinely useful, and the Inbox gives me a detailed call history that makes tracking interactions easy. The call analytics, with graphs across different metrics, help me make better decisions, and the mobile app is well designed. The initial setup took some time, but the examples and guides made it straightforward. My only real wish is for a dedicated desktop app for laptops that mirrors the web portal. Aside from that, 800.com has strengthened my company's branding, communication, and decision-making, and I'm satisfied with it overall. Pros What I liked most about 800.com is that it delivers a complete telecom solution in one place. It covers all my needs—toll-free numbers, additional phone lines, fax numbers, customizable IVR, call trees, call recording, and voicemail—while giving me deep control over how everything looks and works. The customization really stands out: I can upload company logos, change interface colors, and personalize call flows and voicemail messages, which helps reinforce my company's branding. The integration tools, like the AI call companion, enhanced caller ID, and analytics dashboards, are incredibly useful, and the Inbox gives me a detailed call history for tracking every interaction. The call analytics let me view graphs across different metrics, and the mobile app is well designed. Setup took some time up front, but the examples and guides made it easy. Cons What I liked least about 800.com is that there's no dedicated desktop app for laptops. I really hope the team builds one that mirrors the web portal, so I can get the same full experience without relying on a browser. Alternatives considered [Unitel Voice](https://www.capterra.com/p/172777/UniTel-Voice/)[CloudTalk](https://www.capterra.com/p/182004/CloudTalk/)[RingCentral Engage Voice](https://www.capterra.com/p/242187/RingCentral-Engage-Voice/) Reason for choosing 800.com I chose 800.com because it offered a complete business telecom solution in one place—toll-free numbers, extra lines, fax, customizable IVR, call trees, call recording, and voicemail—instead of just basic calling. The deep customization for branding, plus useful tools like the AI call companion, enhanced caller ID, analytics dashboards, and detailed Inbox history, gave me more control and insight than the other options, all backed by a well-designed mobile app. Switched from [Google Voice](https://www.capterra.com/p/210592/Voice/) I needed a real business phone solution, Google Voice was fine for basic calls and texts, but it couldn't grow with my needs and my company. Google Voice doesn't offer customizable IVR, call trees, fax numbers, multiple phone lines, or professional call recording the way 800.com does. With 800.com I got a complete telecom solution in one place. Google Voice gave me almost no control over how things look or flow. 800.com lets me upload company logos, change interface colors, and personalize call flows and voicemail messages, which makes my business look far more professional. I needed better insight into my calls. The analytics dashboards, enhanced caller ID, AI call companion, and detailed Inbox call history in 800.com give me visibility that Google Voice simply doesn't, and that helps me make better decisions. Also, I wanted room to scale. Toll-free numbers, additional lines, and customizable call handling mean 800.com can keep up as my business grows. Google Voice worked when I was starting out, but 800.com gave me the professional features, branding control, and analytics I needed to run and grow my business properly. Review Source FA Frank A. Ceo Banking Used the software for: Less than 6 months ### "Learning curve." June 15, 2026 3.0 Difficult to say because my mailing list has been delayed. Hopefully when my list is going through the process i can respond more effectively. Pros 800 #. Hopefully this is effective when it collects leads to call back. I'm hopping that my investment pays off! Cons The price is more than i was thinking of paying. Perhaps the first month or two at no cost then commencing with payment. Review Source Response from 800.com July 6, 2026 Hi Frank, we are happy to hear that you got the 800 number you were looking for! We understand that every investment matters, especially when you're just getting started. VR Verified Reviewer Managing Partner Legal Services Used the software for: 6-12 months ### ".800.com Best 800 number VALUE for the price $$" July 8, 2026 4.0 The back end calling and texting features are great, wished they had the fax incorporated also but the messaging app and cell phone connectivity is great, the calls are always crystal clear for me. The security is easy to set up and share with multiple team members. Easy to set up text campaigns! Pros Excellent value for the money, Get to pick local or 800 numbers, has really nice answering service, Can track all of your calls easily, AI or human phone support when you need it. Phone System rings to multiple cell phones easy to set up answering service, sounds very professional. Overall A+ rating. Easy to learn the system is point and click. Cons The 10DLC requirements are tricky. Having the right policies and procedures in place to get approved for text messaging took me awhile to get the bugs worked out. The help was amazing on this and I should have asked for help on it first. Alternatives considered [Grasshopper](https://www.capterra.com/p/175002/Grasshopper/)[Twilio](https://www.capterra.com/p/180158/Twilio-Communications-Platform/) Reason for choosing 800.com 800.com had the most to offer and had the best value with a solid office set up and great call forwarding and recordings Switched from [Grasshopper](https://www.capterra.com/p/175002/Grasshopper/)[Twilio](https://www.capterra.com/p/180158/Twilio-Communications-Platform/) The value for what you get is alot higher with 800.com. It was a better 800 choice for our company over Grasshopper. Review Source SB Sharmin B. CEO Computer Software Used the software for: 6-12 months ### "Keep the Good Work Up," June 22, 2026 5.0 Very good and Satisfied, Services and features i am very happy with, even if you have add forwarding or change it, easy to do so, user friendly application Pros Features and up time is very good. Even if you have to add the new number or change forwarding, it is easy to do so. Cons as of now everything works fine, but when you choose new number, it does take some time and if you need new nuumber on real time, it becomes a problem Switched from [Vonage Business Communications](https://www.capterra.com/p/159047/Vonage-Business/) Cost and abusive customer care, they have become very harsh and they always fetch money for every feature Review Source Jennifer B. Owner Construction Used the software for: Less than 6 months ### "10 out of 10" June 25, 2026 5.0 I am supper happy with the calls being sent stright to my phone with no hassle. Making starting my business as easy as it could be. I 1000% recommend using this service. The price is so convenient for everything it offers. Pros The fact that it is such an easy set up proccess. Your able to do directly from your phone or laptop. Cons N/a I personally do not have any complaints. This service is the 1st and last i will choice. Absolutly satisfied. Alternatives considered [Google Chat](https://www.capterra.com/p/175800/Chat/)[Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[Grammarly Business](https://www.capterra.com/p/170306/Grammarly-Business/) Reason for choosing 800.com Cost and effectivness. As well as the option to set up promo contact from the start. Review Source Willross L. Director Computer & Network Security Used the software for: Less than 6 months ### "Overall a Pleasure using 800.com service." July 13, 2026 5.0 so far it has been a very pleasant experience. Multiple phones can be linked to a number and redirect you towards the phone you like. Pros the availability in different numbers they have and how you can have multiple numbers with the same 3 starting numbers. Cons the Messaging system in which you have to get approved in order to be able to send or receive messages. Switched from [Google Voice](https://www.capterra.com/p/210592/Voice/) i wanted to get a phone number more professional with a 800 area code. Review Source JW Jeff W. Owner and Founder Broadcast Media Used the software for: Less than 6 months ### "Excellent, reliable, hassle-free solution with best-in-class support. Literally can't go wrong." July 17, 2026 5.0 Would (and do, on my live show; Borderland Radio) recommend this service—and business—to anyone in the market for a reliable, cost-effective toll-free number. Pros Very flat learning curve - I was up and running in just a few minutes. Support is AMAZING! I have a very public use case: I use om 800.com number for a live call-in line on a live Internet show, so it has to work. I had a problem in the way I implemented the line and when I contacted support, they didn't just email me some suggestions - they fixed it! Working flawlessly now. As a bonus, I needed a specific number (that ended in 8255: "TALK") and it was immediately available, and alliterative to boot: 877-820-8255: easy to remember, which is important for what I do. Calls are handled exactly as I specified, audio quality is superb. Beyond expectations. Absolutely one of the best investments I have made in my business. Cons I honestly haven't found any "cons" so far! I was expecting weak, automated support to help me struggle through nightmare menu items and an implementation curve only a software engineer could love. None of that happened. Fast, easy, perfect: the one issue I did come across (my own mishandling of a setup parameter) was handled by a real person, within minutes of me reporting it. Review Source HO Habeeb O. CEO Information Technology and Services Used the software for: 6-12 months ### "Reliable and Easy-to-Use Business Phone Solution" June 30, 2026 5.0 Overall, my experience with 800.com has been positive. The platform is easy to set up, reliable, and provides the essential business phone features needed to manage calls professionally. Call forwarding, voicemail, and number management work well, making it convenient to stay connected from anywhere. The interface is intuitive, requiring minimal training to use effectively. While I would like to see more advanced integrations and additional enterprise-level features, it has been a dependable solution that meets the needs of a small business. Pros I like how easy 800.com is to set up and use. The platform provides a professional business phone solution with reliable call forwarding, voicemail, and number management, making it simple to stay connected with customers from anywhere. Cons The main drawback is that some advanced features and integrations are limited compared to larger enterprise phone systems. Customer support response times can also vary during busy periods, and the pricing for premium features can add up as business needs grow. Review Source LH Les H. Director Hospitality Used the software for: Less than 6 months ### "Best thing since the best of all best things! " June 16, 2026 5.0 So far so great.. I only had to contact them once and that was very easy (unlike most companies) They listened and addressed the situation and it was effortlessly handled immediately. Pros Our company is has been in business for over 35 years and previously we've only had the (non) choice of expensive providers with expensive monthly fees to forward a toll free number to our number. And virtually no way to have any sort of vanity number.. Along cones 800.com and we now have very affordable forwarded toll free and a great vanity number to boot! Cons I guess I could make up something but there's not anything to dislike about this wonderful service! It's like magic! Review Source MG Melissa G. Founder Marketing and Advertising Used the software for: Less than 6 months ### "Easy to use service!" December 25, 2025 5.0 I really love this software as it has been easy to integrate with my cell phone. Its super easy to use the app. The customer support is also very easy to get ahold of them if you have issues. Pros This service is so awesome and easy to use! Lovd how simple the software is, and how theres almost no learning curve. Cons I wish the auto messages had more features. For example, i had auto text set up for the 1st text message. But it will continue to send after every message. Wish i could set it to send just once. Alternatives considered [Grasshopper](https://www.capterra.com/p/175002/Grasshopper/) Reason for choosing 800.com I liked the price, ease of use, and finding a custom number was easy. Review Source Response from 800.com March 12, 2026 Thank you Melissa! We love how much you are enjoying the service and platform and how easy it has been to manage. We are happy to have you as a customer and we are here anytime you need us :) RP Roxanne P. Owner Pharmaceuticals Used the software for: Less than 6 months ### "Very Worth it! " November 10, 2025 5.0 Very good. I have no complaints. Easy to set up. Easy to set up voicemail. Overall very easy to work with. Pros Easy to set up with the personalized phone number I wanted. I like that I could pick a phone number that easily identifies what my business does. Cons I wish it had a hosting function. I would have liked to have a separate phone line for my number. No big deal. Alternatives considered [Grasshopper](https://www.capterra.com/p/175002/Grasshopper/) Reason for choosing 800.com I was able to create a personalized phone number. Review Source Response from 800.com January 7, 2026 Thank you so much for your feedback Roxanne! We’re glad to hear your experience with 800.com has been smooth and easy! It’s great to know that being able to choose a personalized phone number helped you create a stronger connection to your business identity. We love helping customers find numbers that reflect what they do. It’s such a simple but powerful way to boost brand recognition. We also appreciate your note about hosting functionality. While 800.com doesn’t currently offer a fully separate hosted line, we’re always listening to feedback like yours as we continue to evolve our features. Thanks again for choosing 800.com. We’re proud to support your business and here anytime you need us! Warm regards, The 800.com Team CR Calvin R. CEO Transportation/Trucking/Railroad Used the software for: Less than 6 months ### "Ease of Use: 5 Stars (The UI is very clean)" April 7, 2026 5.0 My experience with 800.com has been very positive. It solved our need for a professional business presence instantly. The setup process was seamless—we were up and running in minutes. Phone support was responsive when I had a question about billing, and the call management tools like the auto-attendant have significantly improved our workflow. Pros The platform is incredibly intuitive. I specifically appreciated how quickly I could secure a vanity number and set up call forwarding. Unlike some older telecom services, the dashboard feels modern and makes managing multiple lines simple. The SMS/Texting capability is a huge plus for customer engagement, and the call tracking analytics provide great insights into our marketing reach. Cons While the core features are excellent, I’d love to see more advanced automation in the mobile app. The pricing is fair for the value provided, but for a very small startup with low call volume, the entry-level tiers can feel a bit steep if you aren't utilizing all the features like call recording or API integrations. Review Source DT Donald T. Owner Retail Used the software for: 1-2 years ### "Simple, Professional Business Phone Solution" March 9, 2026 5.0 The system provides useful features like call forwarding, voicemail transcription, and call analytics, all managed from a single dashboard. These tools make it easier to track calls and manage communication with customers without needing a complicated phone system. Another positive part of the experience is the professional image it creates for businesses. That said, it has a few limitations, such as fewer advanced integrations or automation features compared to larger VoIP systems, though the simplicity is really a benefit for smaller company like mine. Pros Simple, Easy-to-Use Platform ⚙️ The thing I love most is how easy it is to set up and manage. The system is intuitive and quick to start using. Setup takes only minutes. Everything is controlled from a simple web dashboard. Cons Integration Options Are Still Limited 🔗 Compared with some modern communication platforms, CRM and automation integrations are still limited or in early stages. For businesses that rely heavily on automation, that can feel restrictive. Review Source Response from 800.com March 12, 2026 Thank you for this wonderful review Donald! CH Courtney H. Owner Retail Used the software for: Less than 6 months ### "800.com simple & reliable service " February 18, 2026 5.0 My overall experience with 800.com was very smooth quick and no pushy sales or pushy upgrades. I would highly recommend the service to any small business looking for reliable telephone communication. Pros I recently signed up with 800.com for my business telephone communications. 800.com is very simple to set up. I get all my calls and text messages. I never miss any more leads or my clients phone calls very simple and professional service. Cons There’s nothing I don’t like about 800.com like I said it’s very simple as set up easy access and very reasonably priced. Review Source Response from 800.com March 2, 2026 Thank you so much for this wonderful review Courtney! We’re thrilled to hear that getting started was simple and that you’re receiving all your calls and text messages without missing important leads. That reliability and professionalism is exactly what we aim to provide for growing businesses. We also truly appreciate you mentioning the smooth experience and no-pressure approach. Our goal is to make business communication easy, affordable, and stress-free. Thank you for recommending 800.com to other small businesses — we’re proud to support yours and look forward to being part of your continued success! JW Julie W. CEO Consumer Services Used the software for: 6-12 months ### "Great product " January 8, 2026 5.0 I have no issues and it makes that part of my business absolutely perfect! With no worries if I will receive everything coming in Pros It’s been a very easy process to retrieve my calls and messages. When I have questions someone is there to answer my questions immediately. Cons The fact that I didn’t find it sooner! There is nothing to not like with this absolutely great product! Review Source Response from 800.com March 12, 2026 Thank you for this wonderful review Julie! We are so happy you found us and that the process and platform has been so easy and integrates seamlessly into your business. AB Aminata B. Owner Design Used the software for: Less than 6 months ### "800.com is a game changer for your business" July 7, 2025 5.0 Having a toll-free number through them has made my business look more professional and accessible to clients across the country. I’ve noticed an increase in call volume and customer engagement—people feel more confident calling a number that doesn’t cost them anything. What really stands out is the simplicity. Their dashboard is easy to use, call forwarding is seamless, and customer support is responsive when I need help. If you’re a small business looking to boost your presence and build trust, I highly recommend giving 800.com a try. Pros Using an 800 Number Was a Game-Changer for My Business! Since switching to a toll-free 800 number, my business has seen a noticeable boost in credibility and customer trust. Clients love having a direct, professional way to reach us—and the best part? It makes us look nationwide, even though we're local. Easy to remember, great for marketing, and perfect for building customer confidence. Highly recommend for any growing business! Cons Customer service interactions are done via email or through the app it would have been really nice to have a live representative. Review Source Response from 800.com March 12, 2026 Thank you for this wonderful and thoughtful review Aminata! We love it when our product and service can make such a positive impact on our customers and their business. We would love to feature you in our next customer success story if you are open to it! Please reach out to Support@800.com and ask for Christina if you would like to be featured :) LR Louis R. Owner Marketing and Advertising Used the software for: 6-12 months ### "Great for Local Presence and Call Tracking" May 20, 2026 5.0 Overall, I’ve had a very positive experience with 800.com. The service worked as expected, the call quality was reliable, and having a local San Diego number helped build more trust with potential customers visiting my website. It’s been a good value for the price and a simple solution for businesses wanting a professional phone presence without complicated setup. Pros 800.com made it easy to set up a San Diego phone number for my website so I could better target the local market. The platform was straightforward to use, call forwarding worked reliably, and the setup process was smooth. I also liked being able to separate business calls from personal calls while maintaining a more professional appearance for local customers. Cons There were a few features that took a little time to learn at first, especially when adjusting settings and managing call routing, but overall nothing major stood out as a problem. Review Source JT Jeannita T. Managing Member Management Consulting Used the software for: Less than 6 months ### "Seamless Service for a Professional Look" May 7, 2026 5.0 Overall I have been pleased with the seamless experience of the virtual phone service linked to my cell phone. It allows me to do business on the go by forwarding all of calls and texts The value for the money is hands down among the best available. Pros I love the professional support and the low cost of the service. Whenever I call in with a problem the representative stays with me until my issue is fully resolved. Cons The online interface is not exactly intuitive. It takes some effort and learning to use the tools to set up your services. Review Source RK Robert K. Administrator Environmental Services Used the software for: 6-12 months ### "Happy and highly recommend" May 25, 2026 5.0 Overall, it’s been an exceptional resource for business tool as we run a business that is very phone call heavy and needs messages received in an expedited manner. Pros Easy to navigate and a user friendly dashboard. Forwarding calls and having the ability to show multiple staff to receive calls has been a positive experience Cons The process can be very detailed. If one tends to not be as skillful with technology, he or she may become frustrated with the array of available features. Review Source CM Cici M. Administrator Construction Used the software for: 6-12 months ### "Great and Easy!!" January 14, 2026 5.0 It was easy, convenient and fast. Using the vanity number gives us a way to market our company name and make it easy for people. I would highly recommend using 800.com Pros I love how easy it was to get it going. The number was up and running in no time. It was not expense. Cons There is absolutely nothing I would change. It was easy to find a number that catered to our business and needs. Review Source Response from 800.com March 2, 2026 Thank you so much for the fantastic review Cici! We’re thrilled to hear how quickly you were able to get your number up and running — and that the process was easy, convenient, and affordable. That’s exactly the experience we aim to deliver. It’s great to know your vanity number is helping you market your company name and making it easier for customers to remember and reach you. We truly appreciate your recommendation and are proud to support your business! BC Brandon C. Owner Security and Investigations Used the software for: Less than 6 months ### "The best transition I've had" November 14, 2025 5.0 I'd go as far as saying 10/10. No issues, customer service was excellent and I was able to successfully port over my old office number which was my biggest concern Pros The service was easy to start! We didn't have to go through a long onboarding process and get bombarded if we didnt have the time. Cons I would have to say really nothing. Was a great smooth transition from our other provider. I wish other companies made it this easy. Switched from [Ooma Office](https://www.capterra.com/p/174109/Ooma-Office/) 800.com had better pricing than Ooma Office Review Source Response from 800.com January 8, 2026 Thank you so much for the glowing feedback Brandon! We’re so happy to hear that your transition to 800.com was smooth and stress-free. Especially when it came to porting over your existing office number. We know how important that is, and we’re proud to have delivered the kind of easy setup and no-pressure onboarding experience you were hoping for. It’s also great to hear that our pricing made the decision to switch even easier. We’re committed to offering reliable service, excellent customer support, and real value for businesses of all sizes. Thanks again for choosing 800.com! Ginna G. Attorney Law Practice Used the software for: 6-12 months ### "Definitely use 800.com" July 28, 2025 5.0 We love 800.com. It was easy to find the number we were looking for. It took a little bit to get everything confirmed but the customer service representative went above and beyond to help us! I would said the ability to find the number and secure it was the biggest part of deciding to use 800.com but the customer service representative was the biggest part of confirming that we went with the right company. Would recommend 10/10!! Cons The only complaint would be the price - but every business has to make money and I believe that what we paid for and received was fair Review Source Response from 800.com August 18, 2025 Thank you so much for the kind words and thoughtful feedback! We’re excited to hear that finding and securing the perfect number was such a smooth experience, and love that our customer service team made a lasting impression. It’s always our goal to make the process as easy and supportive as possible, so we’re glad to know they went above and beyond for you. We appreciate your honest comment on pricing as well. We do our best to balance value and affordability, and we’re happy to hear you feel the service delivered was worth it. Thank you for the 10/10 recommendation! We’re proud to have earned your trust! JS Joginder S. Clean Truck Check Mobile Inspection Smog Check Automotive Used the software for: 1-2 years ### "Best For Business" July 26, 2025 5.0 great to run business we been using 800.com for Smogster from past 1 year and very much happy. must for business that recives non stop calls Pros easy to setup wasy to forward call setup extension greeting setup value for you money setup as many user Cons need to better on app for dialing out some time app crashes aslo need to impove on Ui call waiting needs improvement Review Source Response from 800.com August 7, 2025 Thank you for the great feedback and for being a valued customer with Smogster for the past year! We’re so glad to hear that you’ve found 800.com easy to set up and valuable for your business, especially when it comes to forwarding calls, creating extensions, and managing greetings for nonstop call flow. It’s always rewarding to hear our tools are helping businesses run smoothly. We also appreciate your honest notes about the app experience. We’re actively working on improving dialing stability for in-app calling and the user interface. We would love to learn more about your experience, as feedback like yours is crucial in helping us guide those improvements. Please reach out to me directly at Christina@800.com Thanks again for your continued support and for recommending 800.com as a must-have for growing businesses! latoya T. Owner Financial Services Used the software for: Less than 6 months ### "So grateful for this service " August 4, 2025 5.0 Perfect and affordable! I’m able to use it any time and any where.. the facts are you can’t go wrong Pros The convenience and ease and the simplicity…I am able to reach out to my clients with confidence…….. Cons No complaints here. I was nervous at first because I did not know how it would work but after installing the app n using it I’m satisfied Review Source Response from 800.com March 12, 2026 Thank you Latoya! We are so happy to hear that our product and service hits the mark on convenience, ease of use and pricing. Thank you for choosing us! Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.