# Page 13 | 800.com Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 13 - Is 800.com the right Call Tracking solution for you? Explore 313 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/208208/800-com/reviews --- 800.com 4.7 (313) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 13 - Reviews of 800.com ## Showing most helpful reviews Showing 301-313 of 313 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use JR Jackie R. Member Manager Real Estate Used the software for: Less than 6 months ### "Great customer service, and very professional." September 18, 2020 5.0 Pros Easy to use, and implement to my business. Cons I had trouble accessing the text option. Review Source Response from 800.com June 17, 2022 Thank you for your review! TM Tim M. President Events Services Used the software for: Less than 6 months ### "Concept 365" March 30, 2021 5.0 Great experience to date. Pros The program works well for my new business. Rasy to use and great value. Cons No problems or issues to date. It’s early in thr process to have a negative. Alternatives considered [Zoom Phone](https://www.capterra.com/p/208535/Zoom-Phone/) Reason for choosing 800.com Better operating systems Review Source Response from 800.com June 21, 2022 Thank you for your review! SF Stacy F. Procurement Agent Legal Services Used the software for: Less than 6 months ### "Awesome Service and Easy to use." January 5, 2021 5.0 We have been very happy with 800.com. The experience has been great and I would recommend the service. Pros The ease of use. You can also add multiple users to maintain the number. Cons When the number is called on a cell phone it comes up that you are calling Cambodia. We were not informed prior to signing up that that would be an issue. Reason for choosing 800.com Because when I searched for 800 number providers you were at the top of Google. And also your name. Review Source Response from 800.com June 17, 2022 Thank you for your review! SE Sonya E. Manager Real Estate Used the software for: Less than 6 months ### "Manager" January 10, 2021 1.0 I was sure if everything was correct. Called for support & your rep sent me to an email. I can someone called me back to help me, but I wasn't able to talk @ that time. I was advice he would call me back, but I never heard from anyone. Pros nothing, other than I have a toll free number Cons I'm not sure how it work. I not getting much out of it. If you call the number it hang up, instead of being route or allowing them to leave a message Reason for choosing 800.com I was referred. Also I didn't know of anyone else Review Source DC Danielle C. Midwife/Owner Hospital & Health Care Used the software for: Less than 6 months ### "Excellent way to connect with customers " August 19, 2020 5.0 Pros Customer service was the best! I love how they helped me find the perfect numbers to easily be remembered by my customers. Thanks for having such a great product! Cons I wish there was an app to easily link me to the numbers for the calls I miss so I could easily return phone calls. But the set up that exists is adequate. Review Source Response from 800.com June 17, 2022 Thank you for your review! SA Stephanie A. HR Director Human Resources Used the software for: Less than 6 months ### "Amazing product" November 24, 2020 5.0 800.com solved the issue of being able to provide an 800 number for our employees to call in for various issues. We love it! Pros I love that this product has the option to send a text message and email when someone calls. Cons It was a bit hard to navigate the portal, but once you figure it out, it is fairly user friendly. Review Source Response from 800.com June 17, 2022 Thank you for your review! JP Jon P. Founder & CEO Marketing and Advertising Used the software for: Less than 6 months ### "Works Well For Solopreneurs" August 19, 2020 5.0 Overall, I am pleased with the services it provides. Pros The software allows me to recieve calls, record them and have a professional presence for my solo-enterprise. Cons It takes a little bit of expertise to set it up on your own. Review Source Response from 800.com June 21, 2022 Thank you for your review! tK tait K. owner Financial Services Used the software for: Less than 6 months ### "Definitely recommend 800.com" November 24, 2020 5.0 excellent Pros Customer service is great. Everytime I have had to contact them they were very good at explaining and helping all issues. Cons I really don't have any cons so far using this platform, everything has been very reliable up to this point Review Source Response from 800.com June 17, 2022 Thank you for your review! HG HERB G. COO Graphic Design Used the software for: Less than 6 months ### "Herb " February 1, 2021 4.0 This company is professional and is very attentive to customer needs Pros It’s user friendly and I’m able to make changes Cons Currently, nothing. I haven’t had any bad experiences so far. Review Source Response from 800.com June 21, 2022 Thank you for your review! JJ Jacob J. Owner Apparel & Fashion Used the software for: Less than 6 months ### "Easy to use and reliable" August 25, 2020 5.0 My experience with 800.com has been everything I needed and more. I needed a solution for a toll free number and didn’t know that I would be able to have a fax option as well. It has come in handy multiple times. Pros The software for 800.com makes for an easy integration with my business and has been a reliable source for my toll free use and faxing. Cons I have not run into any problems with the use of this software yet. Reason for choosing 800.com I originally chose 800.com for the best price, but was happy to find that the service was good as well. Review Source Response from 800.com June 17, 2022 Thank you for your review! MM Matthew M. Sr Account Manager Marketing and Advertising Used the software for: Less than 6 months ### "Solid product" April 3, 2024 5.0 Fulfills needs and is affordable. Pleasant experience so far. Pros Fulfilled the need of my agency. Easy to use and the interface is intuitive. Cons N/A. I don't have any issues with this product. Review Source Response from 800.com April 15, 2024 Thank you for the review! LD Lorena D. COO Research Used the software for: Less than 6 months ### "New User" May 5, 2021 5.0 Pros So far so good. It was nice to be able to get our company name for our number Cons I have not had a chance to use it much, so at this point I don't have any complains. Review Source Response from 800.com June 21, 2022 Thank you for your review! LF Lisa F. Attorney Law Practice Used the software for: Less than 6 months ### "Easy to use, great customer service!" August 28, 2020 5.0 Excellent experience thus far Pros It’s incredibly user-friendly and very easy to use, even for non-tech-savvy people like me. And the customer service has been exceptional, which is most important to me. Cons So far, I haven’t seen any issues, but I really haven’t started using it much yet. Reason for choosing 800.com Price and ease of use Review Source Response from 800.com June 17, 2022 Thank you for your review! Talk to a Capterra advisor for free and get results within 15 minutes.