# 800.com Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is 800.com the right Call Tracking solution for you? Explore 337 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/208208/800-com/reviews --- 800.com 4.7 (337) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated June 14th, 2026 # Reviews of 800.com Ease of use 4.7 Customer Service 4.7 ## Pros and Cons in Reviews CR Calvin R CEOTransportation/Trucking/Railroad, 2 - 10 employeesUsed the software for: Less than 6 months. “The SMS/Texting capability is a huge plus for customer engagement, and the call tracking analytics provide great insights into our marketing reach.“ April 7, 2026 RK Robert K AdministratorEnvironmental Services, 2 - 10 employeesUsed the software for: 6-12 months. “The process can be very detailed. If one tends to not be as skillful with technology, he or she may become frustrated with the array of available features.“ May 25, 2026 LW Lena W OwnerLeisure, Travel & Tourism, Self-employedUsed the software for: Less than 6 months. “I love the customer service aspect where I feel 800.com is always there and very helpful in the process when I need it, plus I love the features they offer such as setting up personalized voicemails for certain situations of when you are open or closed so the client is not neglected and know information when there is a moment you can't at that second get with them.“ December 12, 2025 CH Chris H CMOMarketing and Advertising, 2 - 10 employeesUsed the software for: 6-12 months. “At times, call transfers did not go through properly, which created some concern around potentially missed or lost business opportunities.“ March 29, 2026 DT Donald T OwnerRetail, Self-employedUsed the software for: 1-2 years. “The system provides useful features like call forwarding, voicemail transcription, and call analytics, all managed from a single dashboard.“ March 9, 2026 TF Tracy F Chief Growth Operations OfficerInsurance, 2 - 10 employeesUsed the software for: Less than 6 months. “I had set up my account and ended up making a mess by adding a second account instead of a second number to the account.“ February 27, 2026 BB Brent B OwnerManagement Consulting, 2 - 10 employeesUsed the software for: Less than 6 months. “It provides dependable call management, useful call summaries, and an easy-to-use interface that fits well with business needs.“ February 3, 2026 JT Julia T Concierge beauty servicesHospitality, Self-employedUsed the software for: Less than 6 months. “The lack of options and information within the application.“ December 18, 2025 ## Showing most helpful reviews Showing 1-25 of 337 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Lamone J. Web Design Artist Information Technology and Services Used the software for: 2+ years ### "What I like best about 800.com?" May 23, 2026 5.0 I still get my messages and texts from my clients and that's very important to me; Even when I can't answer calls; Which I can't right now just because I am too busy at the moment. I always get the messages in real time and they even have AI Agents that can take your calls for you and just do a whole bunch more stuff as well which is very helpfull; Taking the messaging service into the outer limits. Pros I really really like 800.com. They are pretty Cool and fasinating actually. They are very understandable people that really care about their clients and their businesses. If difficult times arrive they are there for you and work with you. I've had more than one of those moments. Their pricing is very fair, and the quality of their products is amazing. I will always remember how they really aided me and helped mme succeed with my business. Cons 800.com can really be busy sometimes depending on when you call because their so popular. Sometimes you have to wait for someone to call you back, which they do pomptly. Review Source GS Gabby S. CEO Retail Used the software for: 6-12 months ### "Reliable and easy-to-use call management platform" April 11, 2026 4.0 Overall, 800.com has been a solid tool for managing business calls and communication. It’s user-friendly, dependable, and does exactly what we need for day-to-day operations. While there’s room for improvement in advanced features and support speed, it’s still a great option for businesses looking for a simple and effective phone system. Pros 800.com is very easy to set up and use, even without a technical background. The call management features are straightforward and reliable, and having everything in one place (calls, texts, and tracking) saves a lot of time. The interface is clean, and it’s been helpful for managing business communications efficiently. Cons Some features feel a bit limited, especially when it comes to more advanced customization or reporting. The pricing can also add up depending on usage, and customer support response times can vary. Alternatives considered [Grasshopper](https://www.capterra.com/p/175002/Grasshopper/)[RingCentral Engage Voice](https://www.capterra.com/p/242187/RingCentral-Engage-Voice/) Reason for choosing 800.com 800.com stood out for its simplicity and ease of use. It was quicker to set up compared to other platforms, and the pricing felt more straightforward for our needs. It also provided the core features we were looking for without unnecessary complexity, making it a more efficient choice for day-to-day operations. Review Source Response from 800.com May 8, 2026 Thanks for sharing this, Gabby. We're glad 800.com can be part of your phone setup. LM Ladonna M. Lab Director Consumer Services Used the software for: 1-2 years ### "Overall, it’s good" April 23, 2026 3.0 Overall, it’s a good app to use just a bit of adjusting. I had 100.com for over a year now I love how I can have all of my communication needs handled in one spot as far as having my phone and fax and that I can adjust with automated system systems and text messaging. Pros I like how 800.com has the app to utilize it makes things easier to get to, but I would like it to also have the same features as the website Cons The app does not have the same features as the website and it seems that I do not get calls. Sometimes they drop or do not go through. I want to be able to have Khols come through to my phone from the app so I can see the numbers instead of having to forward my number Review Source Response from 800.com May 12, 2026 Thank you so much for your feedback and for being with 800.com for over a year! We’re glad to hear the app has helped make managing your communication easier and that having your phone, fax, messaging, and automation tools all in one place has been valuable for your business. We also appreciate your honest feedback about feature parity between the app and website, as well as the call experience. I believe there is a setting in the dashboard that allows for the callers number to show when calling via the app and also notifications for missed calls. I would love to hear and learn more about how you would like to use the app. If you are open to it, please email me directly :) RS Riley S. Office Manager Medical Practice Used the software for: 6-12 months ### "Great service and Value" May 19, 2026 5.0 We loved it so much that we got sold on a new company and we even left and came back after realizing other companies as useful Pros How easy it is to use, how great the support is. We even left and came back after realizing other companies as useful. Great value for what you get. Cons There is a light lag with call transferring to other numbers but that has been the only issue we really have found. Switched from [Weave](https://www.capterra.com/p/141842/Weave/) Way better service with 800.com we even switched back! Review Source TR Todd R. SVP Financial Services Used the software for: Less than 6 months ### "Very Pleased with 800.com" April 13, 2026 5.0 Fantastic. The whole process was very easy to set up. The sales staff and the tech support were all fantastic. Pros 800.com covered all the features we were looking for and had the best price. We compared this to a few other services that landed on 800.com and happy we did. Cons As of now there aren't any cons. We are very happy with the service and don't anticipate any cons from what we can see. Alternatives considered [Google Voice](https://www.capterra.com/p/210592/Voice/) Reason for choosing 800.com More features than Google Voice and better overall value Review Source EB El-Hadj B. CEO Information Technology and Services Used the software for: I used a free trial ### "Best platform for toll free numbers" April 15, 2026 4.0 its cool. I'm still waiting to see if the overall call quality is going to improve or not, I really hope so Pros The ease of use, and the user interface. I like that I'm can easily customize everything, and create call flows Cons The call quality of my uploaded messages sounded horrible, but the number is still new, so we'll see how it turns out Switched from [Freedom Cloud ACaaS](https://www.capterra.com/p/227686/Freedom-Cloud-ACaaS/) They just had a shaky product, and their customer service sucked Review Source HM Hilda M. CEO Food & Beverages Used the software for: Less than 6 months ### " Efficient and Professional Communication Tool for Business Owners”" May 15, 2026 5.0 Overall, my experience with 1.800.com has been very positive. It provided a simple and efficient way to set up a professional business phone number without needing complicated equipment or a long setup process. The platform helped me separate business and personal calls, which improved organization and communication with customers. I also appreciated the call forwarding features, which allowed me to stay connected even when I was away from the office. While there was a short learning period at the beginning, the system became easy to use over time. Overall, it has been a reliable and helpful tool for my business. Pros What I liked most about 1.800.com for my business number was how easy it made it to set up a professional phone presence quickly. It allowed me to get a dedicated business number without complicated installation or equipment, which helped me separate personal and business communication right away. The call forwarding features were especially useful because I could stay connected with customers from anywhere, even when I wasn’t in the office. It also helped my business appear more credible and established, which is important when building trust with clients. Overall, it made communication simpler, more organized, and more professional. Cons What I liked least about 1.800.com was that it took a little time at first to explore all the features and fully understand the setup options. Once I got familiar with it, everything became much easier to use. Some advanced settings could be a bit more straightforward, but they didn’t take away from the overall experience. Even with that small learning period, the platform still provided a reliable and professional business number solution that worked well for my needs and helped improve how I manage customer communication. Review Source CR Calvin R. CEO Transportation/Trucking/Railroad Used the software for: Less than 6 months ### "Ease of Use: 5 Stars (The UI is very clean)" April 7, 2026 5.0 My experience with 800.com has been very positive. It solved our need for a professional business presence instantly. The setup process was seamless—we were up and running in minutes. Phone support was responsive when I had a question about billing, and the call management tools like the auto-attendant have significantly improved our workflow. Pros The platform is incredibly intuitive. I specifically appreciated how quickly I could secure a vanity number and set up call forwarding. Unlike some older telecom services, the dashboard feels modern and makes managing multiple lines simple. The SMS/Texting capability is a huge plus for customer engagement, and the call tracking analytics provide great insights into our marketing reach. Cons While the core features are excellent, I’d love to see more advanced automation in the mobile app. The pricing is fair for the value provided, but for a very small startup with low call volume, the entry-level tiers can feel a bit steep if you aren't utilizing all the features like call recording or API integrations. Review Source JT Jeannita T. Managing Member Management Consulting Used the software for: Less than 6 months ### "Seamless Service for a Professional Look" May 7, 2026 5.0 Overall I have been pleased with the seamless experience of the virtual phone service linked to my cell phone. It allows me to do business on the go by forwarding all of calls and texts The value for the money is hands down among the best available. Pros I love the professional support and the low cost of the service. Whenever I call in with a problem the representative stays with me until my issue is fully resolved. Cons The online interface is not exactly intuitive. It takes some effort and learning to use the tools to set up your services. Review Source Manny S. Creative Director Marketing and Advertising Used the software for: 1-2 years ### "800.com Tracks!" April 8, 2026 5.0 We were looking for a vanity number that would allow us to track our advertising campaigns—specifically, to connect website traffic to inbound phone calls—so we could measure engagement, attribute revenue to those calls, and clearly demonstrate return on advertising investment. Pros The pricing is extremely reasonable and affordable. The ease of use is also a breeze. Form the set u to 800.cm's continued use and maintenance make is fast and affordable to track campaigns. Cons Nothing. 800.com provided exactly what we needed and at the moment could not think of a feature or integration I wold recommend, it's all in there. Review Source DH Dan H. COO Insurance Used the software for: 1-2 years ### "Review of 800. om" January 19, 2026 4.0 So far it has been good. I have used 800.com with two different companies and I'd likely choose it again. Pros The platform is simple to understand and use, and offers the necessary features I'm looking for in a toll free number system. Cons There are some limitations in the recorded answer functionality...it does work, but I'd like to have some additional flexibility. Alternatives considered [Zoom Phone](https://www.capterra.com/p/208535/Zoom-Phone/) Reason for choosing 800.com Cost and ease of deployment - I needed a quick solution Review Source Response from 800.com March 2, 2026 Thank you so much for this great review and your continued trust in 800.com Dan. It means a lot that you’ve chosen us for two different companies and would likely do so again! We’re glad to hear the platform has been simple to use and provided the features you need, especially when you were looking for a quick, cost-effective solution. That ease of deployment is something we work hard to deliver. We also appreciate your feedback on recorded answer functionality. Input like this helps us continue improving flexibility and features for growing businesses. If you’d ever like to share more detail on what additional options would be helpful, I would love to hear it. Thanks again for choosing 800.com, we’re proud to support your businesses! ML Michael L. Owner Construction Used the software for: Less than 6 months ### "Comprehensive service at a good price" January 20, 2026 5.0 Had a phone call with the sales team and they explained the features and went over the new AI and call recording features that were very helpful Pros Features and prices for unlimited phone service and vanity number options were better than other carriers Cons Not much, very simple to use so far, plus all of the settings and functions are quick and easy to adjust Alternatives considered [Vonage Business Communications](https://www.capterra.com/p/159047/Vonage-Business/) Reason for choosing 800.com Better overall features and better new customer support Review Source Response from 800.com March 2, 2026 Thank you so much for the great review Michael! We’re thrilled to hear that our features, pricing, and vanity number options stood out compared to other providers. It’s especially great to know that your conversation with our sales team was helpful and that walking through the AI and call recording features gave you confidence in getting started. We work hard to make sure everything is easy to adjust and simple to manage, so it’s wonderful to hear that’s been your experience so far. Thank you for choosing 800.com! SA Scott A. CEO Airlines/Aviation Used the software for: Less than 6 months ### "Highly recommend 800.com" January 30, 2026 5.0 Easy and effective!! I am NOT a techie and I have not had to seek technical support or customer support. Pros Great system! Rings through in my cell phone. My customers can reach me any time without using my personal number Cons Nothing negative!! I don’t know why you make me type 100 characters to answer this question! This question is what I like the least! Alternatives considered [BusyPaws](https://www.capterra.com/p/231681/BusyPaws/) Reason for choosing 800.com Cost, ease of use, convenience, ability to have a toll free business number Review Source Response from 800.com March 2, 2026 Thank you so much for the great review — and for powering through that 100-character requirement from G2! 😊 We’re so glad to hear the system is working seamlessly for you and that your customers can reach you anytime without using your personal number. That balance of accessibility and privacy is exactly what we hope to provide. It’s especially great to know you’ve found the platform easy to use without needing technical support — we work hard to keep things simple and straightforward for every business owner. Thank you for choosing 800.com! MG Melissa G. Founder Marketing and Advertising Used the software for: Less than 6 months ### "Easy to use service!" December 25, 2025 5.0 I really love this software as it has been easy to integrate with my cell phone. Its super easy to use the app. The customer support is also very easy to get ahold of them if you have issues. Pros This service is so awesome and easy to use! Lovd how simple the software is, and how theres almost no learning curve. Cons I wish the auto messages had more features. For example, i had auto text set up for the 1st text message. But it will continue to send after every message. Wish i could set it to send just once. Alternatives considered [Grasshopper](https://www.capterra.com/p/175002/Grasshopper/) Reason for choosing 800.com I liked the price, ease of use, and finding a custom number was easy. Review Source Response from 800.com March 12, 2026 Thank you Melissa! We love how much you are enjoying the service and platform and how easy it has been to manage. We are happy to have you as a customer and we are here anytime you need us :) AV Alexandro V. CEO Retail Used the software for: 1-2 years ### "Buying a 1-800 with 800.com" May 22, 2025 5.0 Experience is usually really great! This is my 5th 1-800 number and it seems like every time the process is easier. Pros Ease of use, speed of the process and affordability of the service! I like it so much that I keep coming back for more. Cons Nothing really, though I wished it was easier to make sure the number is verified for text messaging and marketing campaigns. Alternatives considered [Asana](https://www.capterra.com/p/184581/Asana-PM/) Reason for choosing 800.com Simplicity and easier of use through their portal. Review Source Response from 800.com June 5, 2025 Thank you so much for the wonderful review Alexandro! We're thrilled to hear that the process of purchasing and setting up your 1-800 numbers with us has been fast, easy, and affordable — and we’re especially honored that you’ve chosen us multiple times. We appreciate your note about SMS verification for marketing campaigns. That’s valuable input, and we’re actively working on ways to make that process smoother and more transparent for our users. Thank you again for your continued trust in 800.com — we’re excited to keep supporting your communication needs! SS Stacey S. Owner and Business Operations Manager Electrical/Electronic Manufacturing Used the software for: Less than 6 months ### "Excellent company, great support!" January 5, 2026 5.0 Very happy with the sales, service and app! I would not hesitate for a moment to sign up with them as a small business owner if you're looking for a reliable service with a custom number~ Pros It's a quick and easy set up, I've tested the system and have had zero issues with receiving or making phone calls from the app. The cost is relatively low compared to what I'm paying for our office phones through another company and honestly, I'm considering switching over in the future to this service simply because of its ease of use, low cost and the fact that so far, absolutely no bugs or glitches in the software. The sales team has been incredibly helpful, they walked me through the setup and were very clear on the features and benefits of the program but didn't do a hard sell - they also discussed the potential cons of the system for our company. Overall very happy with it, it's a reliable, secure system that I'd not hesitate to sign up for. Cons Really nothing, I love that I could pick out my own number mostly - it wasn't completely customizable but close enough. Review Source Response from 800.com March 12, 2026 Thank you for this wonderful and thoughtful review stacy! We love that the service has been such a great fit for your business and that you are considering switching your entire business phone system over :). Reach out to us anytime at support@800.com and we can help get everything switched over. BT Brad T. Owner Automotive Used the software for: Less than 6 months ### "Great for Small Business" November 24, 2025 4.0 Very good experience for us. We were able to take down the number we wanted and get the call routing up to speed in no time. Routing is very professional and adds peace of mind to our customers that they're dealing with a well run business. Pros The website and mobile app interface is easy to learn and works seamlessly. It's a great value for the money; a whole phone system for a small business like ours where we dont have a lot of time to train things like this. We plugged it in and same day were using it like pros. Cons The SMS verification is hard to understand. We haven't done it yet. I realize they want to stop spammers, but the how to and definitions are not clear. There should be more diagrams and explanations. We are still using our other SMS system. Review Source Response from 800.com January 8, 2026 Thank you so much for the amazing review Brad! We’re thrilled to hear that getting started with 800.com was quick and easy for your team! It’s especially rewarding to know that the website and mobile app made onboarding seamless, and that call routing is giving both you and your customers a more professional, reassuring experience. We also really appreciate your honest feedback about the SMS verification process. You’re absolutely right, while 10DLC registration is federally required to protect consumers from spam, the process can be confusing. We are always working on improving our onboarding materials and process to make it easier for businesses like yours to get verified and start using SMS right away. If you have any additional feedback on what materials you would like to see to make this process easier, please reach out to me directly at Christina@800.com. Thanks again for choosing 800.com! JW Julie W. CEO Consumer Services Used the software for: 6-12 months ### "Great product " January 8, 2026 5.0 I have no issues and it makes that part of my business absolutely perfect! With no worries if I will receive everything coming in Pros It’s been a very easy process to retrieve my calls and messages. When I have questions someone is there to answer my questions immediately. Cons The fact that I didn’t find it sooner! There is nothing to not like with this absolutely great product! Review Source Response from 800.com March 12, 2026 Thank you for this wonderful review Julie! We are so happy you found us and that the process and platform has been so easy and integrates seamlessly into your business. AB Aminata B. Owner Design Used the software for: Less than 6 months ### "800.com is a game changer for your business" July 7, 2025 5.0 Having a toll-free number through them has made my business look more professional and accessible to clients across the country. I’ve noticed an increase in call volume and customer engagement—people feel more confident calling a number that doesn’t cost them anything. What really stands out is the simplicity. Their dashboard is easy to use, call forwarding is seamless, and customer support is responsive when I need help. If you’re a small business looking to boost your presence and build trust, I highly recommend giving 800.com a try. Pros Using an 800 Number Was a Game-Changer for My Business! Since switching to a toll-free 800 number, my business has seen a noticeable boost in credibility and customer trust. Clients love having a direct, professional way to reach us—and the best part? It makes us look nationwide, even though we're local. Easy to remember, great for marketing, and perfect for building customer confidence. Highly recommend for any growing business! Cons Customer service interactions are done via email or through the app it would have been really nice to have a live representative. Review Source Response from 800.com March 12, 2026 Thank you for this wonderful and thoughtful review Aminata! We love it when our product and service can make such a positive impact on our customers and their business. We would love to feature you in our next customer success story if you are open to it! Please reach out to Support@800.com and ask for Christina if you would like to be featured :) LW Lena W. Owner Leisure, Travel & Tourism Used the software for: Less than 6 months ### "The Best Decison For Your Business" December 12, 2025 5.0 I love the company and what it offers that makes my business seem very professional and they are here for you to ensure its professionalism any way they can. Pros I love the customer service aspect where I feel 800.com is always there and very helpful in the process when I need it, plus I love the features they offer such as setting up personalized voicemails for certain situations of when you are open or closed so the client is not neglected and know information when there is a moment you can't at that second get with them. Cons I wish it automatically has your business at the caller ID people can add my business name as their caller ID but I wish it would appear automatically when you signed up. Review Source Response from 800.com March 12, 2026 Thank you Lena! We are so happy to hear how helpful our support team and the features have been. We hear you on the caller ID and are actively working on ways to make that happen for our customers. Thank you for sharing that feedback, we love hearing how we can improve our product. ET Elvia T. Mold Technician Construction Used the software for: 6-12 months ### "Helpful Customer Service" July 30, 2025 5.0 Overall it was easy to sign up with 800.Com, like the service so far, I like the voicemail features and phone call history that I can look up and check what calls I may have missed. Pros I appreciate getting help over the phone when I'm stuck on something or don't understand how to make changes to my 800 services. Cons I have some difficulty on the website since I am blind and I use screen reader software, so it does not always read everything to me. so I sometimes spend too much time trying to find the ansers Review Source Response from 800.com September 2, 2025 Thank you so much for your feedback and for sharing your experience with us Elvia! We’re very glad to hear that our phone support has been helpful when you need assistance. It’s important to us that every customer feels supported, especially when navigating unfamiliar tools. We're also happy to know you're enjoying features like voicemail and call history, and that your overall experience with 800.com has been positive so far. We really appreciate your honest feedback about using our website with screen reader software. Accessibility is something we take seriously, and your input helps us identify where we can do better. We're actively reviewing areas of the platform to improve usability for all customers, including those using assistive technology. Thank you again for choosing 800.com! SS STEVEN S. CEO COO Facilities Services Used the software for: 6-12 months ### "I contacted 800.com for my small business" July 26, 2025 5.0 Great experience! I spoke with them to inquire about getting a vanity number for my small business, and they came through with the number that I wanted as well as the service that is appreciated! Pros I contacted 800.com to inquire about setting up service for my new company. I wanted a vanity number. They were able to provide the number I requested and have it forwarded to my cell phone. I was very impressed with the speed of the process. As a bonus, I also get text messages with a transcript of the voicemail messages that I receive. I highly recommend 800.com to anyone but especially small business owners who want to "look bigger". 5 star! Cons I have no cons so far. My experience with them has been perfect from the start. It is also very reasonably priced. Review Source Response from 800.com August 18, 2025 Thank you so much for the 5-star review and for sharing your experience! We love to hear that setting up your vanity number was quick and easy, and that it’s already making a positive impact for your new business. It’s also great to know that features like call forwarding and voicemail transcription are helping you stay connected and professional from day one. We truly appreciate your recommendation and we’re proud to be part of your journey! JH Josiah H. Owner Construction Used the software for: 1-2 years ### "Highly recommend for an easy upgrade to your business!" March 12, 2025 5.0 We have used 800.com for a few years now. We absolutely love the professional look that it gives our company. It also gives our customers an easy to remember phone number especially when they are seeing our vehicles while driving past theirs. We love being able to send and receive text messages as well. They have an online portal and an app. We keep the app on all our phones because there is a way to transfer the 800 number to other phone numbers. We use this often when we go on vacation and love the ease of forwarding the calls to our office manager. We keep our account on autopay as well, so it makes it even easier to not have to think about paying it each month. I highly recommend to any company who has been thinking about getting an 800 number! Pros We love that you can access 800.com through the website or the app. You can transfer the 800 number to any existing number with much ease. This makes it easy to transfer to various employees or numbers for any reason. We love the professional look it gives our company with a number easy to remember for our clients. Cons Only issue we had was needing to be "verified". This caused a bit of an issue because in order to be able to send text messages to our customers from the 800 number, we needed to have our website developers add in an opt in/out button. This didn't make much sense considering we only text our customers if they request it or if they send us something. But it was an easy fix and as long as you're not texting from the 800 number, it's not required. Review Source Response from 800.com March 24, 2025 Thank you Josiah for the fantastic review and for being a loyal customer! We’re so glad 800.com has helped enhance your company’s professional image and made call management easy across your team. We appreciate your feedback on the text message verification process—your insight helps us improve and I would love to get some more feedback on this if you could email me at Christina@800.com. It's great to hear how features like number forwarding and the app have supported your business, especially while on vacation! Thanks again for the recommendation—we’re so happy to be a part of your growth! SL Sandra L. Owner Security and Investigations Used the software for: 1-2 years ### "1 800 number" July 29, 2025 4.0 Very good. Always feel supported with any questions I have. Which makes me feel good. Great company overall. Pros They are a very supportive business. They always give excellent cuatomer support which is very vital these days. Cons Sometimes the connection is a little wonky when talking to customers which makes it frustrating at times Review Source Response from 800.com August 18, 2025 Thank you so much for your positive review and continued support! We’re happy to hear that you consistently feel supported by our customer service team. Providing excellent, responsive help is something we take great pride in. We also appreciate your honest feedback about occasional call quality issues. We understand how frustrating that can be, and our team is always working to ensure the most reliable connection possible. Thanks again for being part of the 800.com community! We’re grateful to support your business and are always here when you need us! KE Kaysia E. Lawyer Law Practice Used the software for: 2+ years ### "800.com Great Customer" August 1, 2025 5.0 I am pleased with my service with 800.com. My service has been essential in providing a general number to my clients as opposed to my personal number for potential services. Pros I've used 800.com for almost 10 years and I am please with their service and I have not had any issues. Cons It's a great service, no complaints. I have not had any issues with my service or number for close to 10 years. Review Source Response from 800.com September 2, 2025 Thank you so much for your continued trust over the past 10 years Kaysia! It’s wonderful to hear that 800.com has been a reliable and effective way for you to provide clients with a dedicated business number, while keeping your personal line separate. That kind of flexibility and peace of mind is exactly what we aim to deliver. We look forward to serving you for many more years to come! ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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