# KACE Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about KACE Software - reviews, pricing plans, popular comparisons to other IT Management products and more. Source: https://www.capterra.com/p/208240/KACE --- # KACE Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) KACE ## What is KACE? KACE® by Quest supports your unified endpoint management (UEM) strategy by helping you discover and track every device in your environment, automate administrative tasks, keep compliance requirements up-to-date and secure your network from a range of cyberthreats. Discover, manage and secure all your endpoints from one console as you co-manage your traditional and modern endpoints, including Windows, Mac, Linux, ChromeOS, and iOS and Android devices. ## What is KACE used for? [Patch Management](https://www.capterra.com/patch-management-software/)[IT Asset Management](https://www.capterra.com/it-asset-management-software/)[IT Management](https://www.capterra.com/it-management-software/) Top alternative Featured Overall rating Based on 23 user reviews Reviews sentiment Positive 65% Neutral 35% Negative 0% Starting price $2.4 Usage Based, Per Year Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for KACE?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.quest.com&name=KACE) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### KACE 4.0 (23) VS. [4.7 (283)](https://www.capterra.com/p/184229/NinjaOne/reviews/) Starting Price $2.4 Usage Based, Per Year Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.0 (23) Ease Of Use 4.7 (173) Value For Money 3.9 (16) Value For Money 4.6 (144) Customer Service 3.9 (17) Customer Service 4.7 (156) ## KACE alternatives [4.6 (1,543)](https://www.capterra.com/p/124047/EZOfficeInventory/reviews/) Starting price $65.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.6 (1,363)](https://www.capterra.com/p/142562/Asset-Panda/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.1 (195)](https://www.capterra.com/p/13803/N-central/reviews/) Starting price $1.75 Per User, Per Month Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars [4.6 (267)](https://www.capterra.com/p/175092/JumpCloud-DaaS/reviews/) Starting price $3.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Automatic Patch Deployment 4.5 (8) 62.50% of 8 reviewers that rated this feature as important or highly important Set a time to deploy patches automatically Patch Management 4.5 (8) 75.00% of 8 reviewers that rated this feature as important or highly important Install software updates and bug fixes remotely Access Controls/Permissions 4.3 (6) 50.00% of 6 reviewers that rated this feature as important or highly important Define levels of authorization for access to specific files or systems Alerts/Notifications 3.8 (6) 33.33% of 6 reviewers that rated this feature as important or highly important Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Inventory Management 3.7 (6) 66.67% of 6 reviewers that rated this feature as important or highly important Track and manage inventory levels to maintain proper supply Remote Access/Control 3.8 (6) 33.33% of 6 reviewers that rated this feature as important or highly important Access work applications remotely, for when working away from the office and/or traveling KACE 62 features Define levels of authorization for access to specific files or systems Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems System alerts about the need to escalate an issue or request Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Manage assets throughout their lifecycle to optimize profit Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws A record of all activities within the system, including user access, changes made, etc. Set a time to deploy patches automatically Scan barcodes to ensure accurate pricing and label tracking Monitor service demand and performance to plan for adequate resources that meet business needs Track and monitor efficient handling of all changes/transitions Track and manage adherence to policies for any service, product, process, or supplier Track and report regulatory data to either internal management or external stakeholders Identify component attributes like servers, hardware, software, and manage relationships across all services Track, store, and access client contracts or licenses Process to track, record, and analyze expenses that occurred over the entire duration of a given project Add customized logos and colors to align with company branding Customize data fields to support various needs and use cases Customize contracts and forms to collect specific information Alter the layout and content of reports Create labels for products that contain required information such as colors, sizes, dates, etc. Creation and customization of dashboards Import and export data to and from software applications Graphical representation of data Maintenance and upkeep of physical and/or virtual devices Manage, store and organize emails within the system or via third-party apps Track status, assign actions, and control access to systems for devices within the organization Manage and track all disruptions and incidents Track and manage inventory levels to maintain proper supply Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items Inspecting the issue resolution process for compliance with related systems and regulatory guidelines Managing inventories and tracking changes to hardware and software configurations Monitor the movement of one or more IT assets throughout the organization Tracking KPIs over a certain period to assess helpdesk issues, ticket status & resolution, costs and revenue stats, assets usage & more Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support Track and organize the number of licenses available to the organization Manage, maintain and track the performance of assets and equipment Schedule predetermined or ad hoc maintenance services and labor requests Observe and track the demand, usage, progress or quality of a system, product, or user Install software updates and bug fixes remotely Arrange tasks based on the level of priority or urgency Identify and solve underlying cause of incident(s), and prevent future incidents from occurring Organize and manage all processes/procedures involved in purchasing goods and/or services Active reporting of data and metrics Access work applications remotely, for when working away from the office and/or traveling Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Review, approve and cancel requests for goods/services to be purchased Set & manage permission levels based on user roles and restrict access to only authorized individuals Online portal through which end users can access the system, manage tasks, or obtain information Set and monitor service level agreements to ensure timely response and resolution Manage all supplier data and operations Allow customers/users to submit support queries and service requests Create, manage and track all task activities and progression Set up connections to third-party platforms to improve business processes Track, manage, or resolve user requests and IT incidents/issues Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks Discover patch statuses and vulnerabilities Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 4.0 (23) 4.0 Based on 23 reviews ## Pricing Value for money 3.9 (16) Free Trial Free Version Basic $2.40 Usage Based,Per Year Value for money 3.9 (16) 3.9 Based on 16 reviews ## Integrations [ Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[ Workspace ONE](https://www.capterra.com/p/206931/VMware/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 3.9 (17) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.9 (17) 3.9 Based on 17 reviews ## User reviews Overall rating 4.0 Based on 23 reviews Filter by rating 5(8) 4(7) 3(8) 2(0) 1(0) Mentioned topic Sorted by most recent AU Anonymous User IT Systems Admin Research ### "DELL KACE K1000 IT Asset Management Tool" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 August 24, 2023 Overall, Dell KACE K1000 is a comprehensive IT management solution that can help you automate IT tasks, a wide range of features, like patch management, software deployment, and inventory management,helps us to manage the company assets and remote devices easily and to maintain compliance Pros I have used DELL KACE K1000 Asset and Inventory Management to tool for more than 3 years, it's a great tool to manage and keep track of your oranganization assets and devices.Dell KACE K1000 provided Patch management solution which helps organizations to automate the process of identifying, deploying, and tracking patches for their IT assets, using labels to separate the different appliances or devices and patching test machines using labels makes the patching management process easy. Patching devices using DELL KACE patch management feature is easy to use and configure. Cons Ticket System provided by KACE K1000, I couldn't bring the ticket system I developed in K1000 to Production as I had intermediate knowledge in SQL Queries. Reasons for choosing KACE Our organization size was less than 10K, so the IT Director chose DELL KACE over other asset tracking and inventory management tool, he believed for organization whose total assets/devices less than 10K DELL KACE K1000 would fit our needs, in terms of cost and other factors. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CE Chad E. Helpdesk Coordinator Construction ### "A complete endpoint management solution" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 May 1, 2023 Pros Kace gives us both visibility and remote software management capabilities on all of our endpoints. We can application packages and deploy them both quietly and in a way that notifies users. We can gather a wide range of hardware and software information on our endpoints. We can also lock machines down if needed. It has great reporting features and the ability to schedule reports. Cons There isn't really anything I can say I did not like about the software. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. TS Takashi S. N/A Apparel & Fashion ### "Inventory" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 2.0 2.0 Customer Service 2.0 2.0 Likelihood to Recommend 0/10 January 10, 2023 Pros Inventory情報が取得できる。バックアップ機能がある。資産項目をカスタマイズできる。 Cons 他製品と比べてサポートが全くない。日本コムシスのサポートが全くサポート業務を実施しない会社。受付完了メールが来たあと2ヶ月間全くサポートしないで放置される。Questに連絡してもサポート保守金額の範囲内のサポート内容との返信。保守金額を支払って保守受付完了だけのメールのみのサポート内容はどうなのでしょうか？ Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AM Alaercio M. Analista de redes e Infraestrutura Utilities ### "Kace Zema" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 December 21, 2022 Pros Muitas ferramentas disponiveis, o suporte é bastante agil Cons Deveria ter mais suporte para criar scripts Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. WM William M. IT Service Specialist III Higher Education ### "Excellent tool for mid-size organizations." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 20, 2022 We have been able to create labels and queries to organize all of our devices into groups, buildings, rooms, etc. We've also been able to script a lot of mundane tasks that would normally have required a great deal of "sneaker-net" and thusly a lot of wasted time. We've also been able to get our imaging process down to a level where our Tier 1 personnel can perform it, and image entire groups of PC's without having to physically touch them. Pros I've been using KACE (SMA and SDA) for the past 6+ years. I've been able to build it up to handle patching, scripting, imaging, reporting, and labelling/querying to my particular use cases. It is easy to learn and easy to implement, and although not very graphical, it does mostly allow you to do whatever you need to do in order to manage your organization. I feel it is in the "sweet spot" of management tools, for organizations that are too large to manage manually, but small enough that they don't need the likes of SCCM/Big Fix/etc. Customer service and tech support have always been wonderful, there have been several occasions when support helped me through a problem, and even admitted that the problem was on their side, and their communication was always fantastic. Cons About the only role where I feel KACE is lacking is self-service software distribution. Getting the user to click on the tray icon is a bit clunky, and I'd rather see a browser link to more of a GUI page (like a web page) of software self-service installs that the end-user can perform. Because of this, we've moved towards Chocolatey for our software package management and distribution. Reasons for choosing KACE Cost and feature set. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User VP, Technical Support Computer Software ### "Limited functionality" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 0.0 0.0 Likelihood to Recommend 7/10 December 14, 2022 Kace is an IT ticketing system that does the basic job, perhaps you get what you pay for Pros Light and easy user interface, works well as an IT helpdesk ticketing system. Patching works well and I like the simplicity of the application. Tracking the tickets is easy Cons Overall, the application has limited functionality and works as a basic IT ticketing system. The frequent alerts about restarting the system after the patching is annoying Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. VK Vinodh K. Administrator Information Services ### "The best tool for IT assets inventory and patch management" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 December 8, 2022 Amazing application for IT asset and patch management. Pros Wonderful report for each node and compliance, patch management, inventory, and software tracking.We can upgrade Dell physical server firmware too. Cons Compare to SCCM few options not available Alternatives considered [ManageEngine Endpoint Central](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/) Reasons for choosing KACE The features and cost Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. PT Paul T. Lean Analyst Information Technology and Services ### "Kace gets the job done but basic" 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 5/10 October 16, 2022 It got the job done but now using FreshService and wouldnt go back. Pros It gets the job done so if you need less options and features it could save you some money. Depends on needs, we're phasing it out. Cons Dated and lacking modern features to save time using automations. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DG Daniel G. Systems Administrator Hospitality ### "You Get What You Pay For" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 5/10 August 5, 2022 Pros Reporting is robust and informative. Inventory automatically includes warranty status for Dell products. It’s probably the cheapest option in this space. Cons Page load times will be very high (30+ seconds) unless it’s running on a server with an SSD. It's not possible to view the patching history for a specific computer, only the most recent patching attempt. Alternatives considered [ManageEngine Endpoint Central](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/) [Pulseway](https://www.capterra.com/p/141792/Pulseway/) Reasons for choosing KACE Price Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. KR Kenlee R. IT Help Desk Coordinator Higher Education ### "Kace Review" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 6/10 June 24, 2022 Overall I enjoyed our use of KACE. Our IT Technicians use this for deploying software to computers on campus. Pros The thing I liked the most about KACE was the ease of use! Cons What I liked the least is the look of the site. It was possible to create a client portal for our end users to access, but it was not very intuitive for those type of users. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/208240/KACE/reviews/) Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)