--- title: "VBAGateway Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about VBAGateway Software - reviews, pricing plans, popular comparisons to other Healthcare CRM products and more." source_url: "https://www.capterra.com/p/208264/VBAGateway/" page_type: "product" language: "en" --- # VBAGateway Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) VBAGateway ## What is VBAGateway? Best suited for the benefits administrators and payers with 1000+ employee or members. VBAGateway is a suite of portals for all constituents including member, providers, brokers and employers with the ability to display and manage any benefit including medical, dental, vision, life, disability, Medicaid, Medicare, Medicare Supplement all voluntary benefits offerings. ## What is VBAGateway used for? [Healthcare CRM](https://www.capterra.com/healthcare-crm-software/) Overall rating Based on 1 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $1 Per User, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for VBAGateway?[Manage this product listing](https://www.g2.com/products/fastr/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### VBAGateway 4.0 (1) VS. [### RivalFlow AI](https://www.capterra.com/p/10113640/RivalFlow-AI/) [0.0](https://www.capterra.com/p/10113640/RivalFlow-AI/#reviews) Starting Price $1 Per Feature Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.0 (1) Ease Of Use 0.0 (0) Value For Money 4.0 (1) Value For Money 0.0 (0) Customer Service 5.0 (1) Customer Service 0.0 (0) ## VBAGateway alternatives [Poppy AI](https://www.capterra.com/p/10123043/Poppy-AI/) [0.0](https://www.capterra.com/p/10123043/Poppy-AI/#reviews) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 0% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10123043/Poppy-AI/) [Vidiofy](https://www.capterra.com/p/10103950/Vidiofy/) [0.0](https://www.capterra.com/p/10103950/Vidiofy/#reviews) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 0% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10103950/Vidiofy/) [Chaptershift](https://www.capterra.com/p/10183325/Chaptershift/) [0.0](https://www.capterra.com/p/10183325/Chaptershift/#reviews) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 0% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10183325/Chaptershift/) [Clinekt Health](https://www.capterra.com/p/10049820/Clinekt-Health/) [0.0](https://www.capterra.com/p/10049820/Clinekt-Health/#reviews) Starting price $150.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 0% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10049820/Clinekt-Health/) ## FAQs about VBAGateway Overview ### What company size and specific industries is VBAGateway built for? VBAGateway is designed for organizations in the health care and employee benefits sector, including TPAs, health plans, health care payers, employee benefits administrators, dental plans, vision plans, disability administrators, and life and disability organizations. The vendor description does not specify a company size, but the product is aimed at these specialized industry groups. Features and Usability ### What are the key features of VBAGateway? VBAGateway offers activity dashboard, alerts and notifications, charting, and reporting and statistics for tracking patient data and operations. It also includes client portal and self service portal features, medical history records, communication management, patient communications, mobile access, monitoring, and third-party integrations. Getting Started and Support ### What training and onboarding options does VBAGateway offer? VBAGateway provides videos as its training format. Videos can support self-paced review of setup steps, feature overviews, and common tasks, giving teams a visual reference they can revisit when learning the product and checking procedures. Getting Started and Support ### What customer support options does VBAGateway offer? VBAGateway provides email/help desk and phone support. No reviewer feedback about support is available, so the support experience cannot be described in terms of response speed, helpfulness, or common frustrations. ## Features AI summary Based on 206 Healthcare CRM reviews Capterra data shows that buyers of Healthcare CRM software rank the following features as their top priorities: - **Appointment Management** (**55%** of reviewers rated this feature as critical) - **Mobile Access** (**41%**) - **Activity Dashboard** (**44%**) VBAGateway includes **Mobile Access** and **Activity Dashboard**. However, it does not include **Appointment Management**. With **Mobile Access**, staff can work from different locations and keep patient information within reach when they need it. Its **Activity Dashboard** also provides a clear view of ongoing work and key updates, helping businesses monitor daily activity, stay organized, and make faster decisions. Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Charting Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. Client Portal Private online space that lets businesses securely share documents and provide information access to clients Communication Management Manage and track all internal and external communication conducted via calls, email, text, or chat Medical History Records Records of patients' medical history VBAGateway 12 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Charting: Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. - Client Portal: Private online space that lets businesses securely share documents and provide information access to clients - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Medical History Records: Records of patients' medical history - Mobile Access: Access software remotely via mobile devices - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Patient Communications: Allow communication between the company and patients via messages, SMS, emails, phone, and more - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Third-Party Integrations: Set up connections to third-party platforms to improve business processes --- Get Advice We can help you find the software with the features you need. Features 4.0 (1) 4.0 Based on 1 reviews ## Pricing Value for money 4.0 (1) Basic $1.00 Per Feature, Value for money 4.0 (1) 4.0 Based on 1 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (1) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (1) 5.0 Based on 1 reviews ## User reviews Overall rating 4.0 Based on 1 reviews Filter by rating 5(0) 4(1) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent Christopher H. Director, Service Partner Management Insurance ### "Instant communication with VBA Software" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 15, 2020 So far this has been very positive. As we come across opportunities to improve, VBA has been open to discussing and reviewing those changes as needed. Some, of course, for a development fee. Pros I love how Gateway instantaneously receives information from VBA Software...no overnight batching. Also nice to have portals available for the Group, Member, Broker and Provider. Cons Still more functionality to build out within Gateway to help drive more usage to the member portal, such as claim integration with VBA software. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.