# VBAGateway Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about VBAGateway Software - reviews, pricing plans, popular comparisons to other Healthcare CRM products and more. Source: https://www.capterra.com/p/208264/VBAGateway --- # VBAGateway Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on December 9, 2025 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) VBAGateway ## What is VBAGateway? Best suited for the benefits administrators and payers with 1000+ employee or members. VBAGateway is a suite of portals for all constituents including member, providers, brokers and employers with the ability to display and manage any benefit including medical, dental, vision, life, disability, Medicaid, Medicare, Medicare Supplement all voluntary benefits offerings. ## What is VBAGateway used for? [Healthcare CRM](https://www.capterra.com/healthcare-crm-software/) Overall rating Based on 1 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $1 Per User, Per Month Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for VBAGateway?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.vbasoftware.com&name=VBAGateway) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### VBAGateway 4.0 (1) VS. [### My-Therapy-Suite](https://www.capterra.com/p/10050297/My-Therapy-Suite/) [0.0](https://www.capterra.com/p/10050297/My-Therapy-Suite/#reviews) Starting Price $1 Per Feature Starting Price $19 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.0 (1) Ease Of Use 0.0 (0) Value For Money 4.0 (1) Value For Money 0.0 (0) Customer Service 5.0 (1) Customer Service 0.0 (0) ## VBAGateway alternatives [Clinekt Health](https://www.capterra.com/p/10049820/Clinekt-Health/) [0.0](https://www.capterra.com/p/10049820/Clinekt-Health/#reviews) Starting price $150.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 0% of reviewers rated it above 4 stars [Online-Praxissoftware](https://www.capterra.com/p/10050276/Online-Praxissoftware/) [0.0](https://www.capterra.com/p/10050276/Online-Praxissoftware/#reviews) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 0% of reviewers rated it above 4 stars [Maximus EHR](https://www.capterra.com/p/10050307/Maximus-EHR/) [0.0](https://www.capterra.com/p/10050307/Maximus-EHR/#reviews) Starting price $199.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 0% of reviewers rated it above 4 stars [Clinisyn](https://www.capterra.com/p/10049647/Clinisyn/) [0.0](https://www.capterra.com/p/10049647/Clinisyn/#reviews) Starting price $21.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 0% of reviewers rated it above 4 stars ## FAQs about VBAGateway Overview ### What company size and specific industries is VBAGateway built for? VBAGateway is designed for organizations in the health care and employee benefits sectors, including TPAs, health plans, health care payers, employee benefits administrators, dental plans, vision plans, disability administrators, and life and disability organizations. The description does not specify a company size, but it is aimed at these industry types. Features and Usability ### What are the key features of VBAGateway? VBAGateway offers activity dashboard, alerts and notifications, charting, and reporting and statistics for tracking patient and workflow data. It also includes client portal and self service portal functions, communication management, patient communications, medical history records, mobile access, monitoring, and third-party integrations. Talk to an expert ### More questions? Ask our experts Integrations ### Which third-party tools and platforms does VBAGateway integrate with? VBAGateway connects natively to VIA. This single integration supports direct connectivity with the catalog-listed platform, giving VBAGateway a focused integration setup for organizations that rely on VIA for related workflows. Getting Started and Support ### What training and onboarding options does VBAGateway offer? VBAGateway provides videos for training and onboarding. These videos can support self-paced learning and offer visual guidance for teams getting started with the product. Getting Started and Support ### What customer support options does VBAGateway offer? VBAGateway provides email/help desk and phone support for customer assistance. No reviewer feedback about support experience is available, so there is no verified information on response times, agent helpfulness, or common frustrations. ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Charting Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. Client Portal Private online space that lets businesses securely share documents and provide information access to clients Communication Management Manage and track all internal and external communication conducted via calls, email, text, or chat Medical History Records Records of patients' medical history VBAGateway 12 features Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. Private online space that lets businesses securely share documents and provide information access to clients Manage and track all internal and external communication conducted via calls, email, text, or chat Records of patients' medical history Access software remotely via mobile devices Observe and track the demand, usage, progress or quality of a system, product, or user Allow communication between the company and patients via messages, SMS, emails, phone, and more Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Online portal through which end users can access the system, manage tasks, or obtain information Set up connections to third-party platforms to improve business processes Get Advice We can help you find the software with the features you need. Features 4.0 (1) 4.0 Based on 1 reviews ## Pricing Value for money 4.0 (1) Basic $1.00 Per Feature, Value for money 4.0 (1) 4.0 Based on 1 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (1) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (1) 5.0 Based on 1 reviews ## User reviews Overall rating 4.0 Based on 1 reviews Filter by rating 5(0) 4(1) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent Christopher H. Director, Service Partner Management Insurance ### "Instant communication with VBA Software" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 15, 2020 So far this has been very positive. As we come across opportunities to improve, VBA has been open to discussing and reviewing those changes as needed. Some, of course, for a development fee. Pros I love how Gateway instantaneously receives information from VBA Software...no overnight batching. Also nice to have portals available for the Group, Member, Broker and Provider. Cons Still more functionality to build out within Gateway to help drive more usage to the member portal, such as claim integration with VBA software. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.