# Q Waits Business Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Q Waits Business Software - reviews, pricing plans, popular comparisons to other Visitor Management products and more. Source: https://www.capterra.com/p/208265/Q-Waits-business --- # Q Waits Business Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on November 8, 2025 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. 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[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Q Waits Business ## What is Q Waits Business? Allow customers to get in line from home, their vehicle, or work. Works with web, SMS and app, they are told via Text (SMS) or App, their wait times and when to arrive in the lobby for your service. This helps keeping your waiting rooms clear and customers happy while reducing wait times. FACTS: 95% less lineups and wait times, 80% customer walk away reduction, No costly hardware required. Works on any Android/iOS phone/tablet. Free plan has all essential features of virtual queuing. ## What is Q Waits Business used for? [Waitlist](https://www.capterra.com/waitlist-software/)[Visitor Management](https://www.capterra.com/visitor-management-software/) Top alternative Featured Overall rating Based on 2 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price CA$36.99 Per User, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Q Waits Business?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://business.qwaits.com&name=Q Waits Business) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Q Waits Business 5.0 (2) VS. [4.8 (93)](https://www.capterra.com/p/160462/Qminder/reviews/) Starting Price CA$36.99 Per User, Per Month Starting Price $429 Per Feature, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (2) Ease Of Use 4.9 (82) Value For Money 5.0 (2) Value For Money 4.7 (78) Customer Service 5.0 (2) Customer Service 4.7 (78) ## Q Waits Business alternatives [4.5 (48)](https://www.capterra.com/p/179358/Visitly/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.2 (145)](https://www.capterra.com/p/164715/ROLLER/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars Highest Rated [4.9 (115)](https://www.capterra.com/p/162584/Sign-In-App/reviews/) Starting price $600.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.7 (66)](https://www.capterra.com/p/177074/TablesReady/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Customer Database A collection of customer information such as contact details, demographics, previous interactions, etc. For Restaurants Serves restaurants Prioritization Arrange tasks based on the level of priority or urgency Public Waitlist Ability that lets customers add themselves to a publicly available waitlist Queue Management Monitor wait time and abandonment for incoming requests that have not been routed Q Waits Business 11 features Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges A collection of customer information such as contact details, demographics, previous interactions, etc. Serves restaurants Arrange tasks based on the level of priority or urgency Ability that lets customers add themselves to a publicly available waitlist Monitor wait time and abandonment for incoming requests that have not been routed Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Check-in and out via a mobile device or kiosk Track visitors and purpose of visits Estimated waiting time in the queue Track the position in queue in real-time Features 4.5 (2) 4.5 Based on 2 reviews ## Pricing Value for money 5.0 (2) Free Trial Free Version Basic CA$36.99 Per User,Per Month Value for money 5.0 (2) 5.0 Based on 2 reviews ## Support, customer service and training options Customer Service 5.0 (2) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (2) 5.0 Based on 2 reviews ## User reviews Overall rating 5.0 Based on 2 reviews Filter by rating 5(2) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent GS Gary S. General Manager Retail ### "Great tool to handle walk-in customers and manage our sales staff" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 19, 2021 It was easy to set-up and there is very little learning curve. They are adding new features and expand on the existing. Their customer support is great and a pleasure to work with. Pros The setup was easy and intuitive, the company was very helpful with any questions and were quick to respond when we had some initial problems. It allows for some easy customisations and it looks very professional for our business. We haven't used much of the analytics yet, but it should help us to understand more of the traffic flow and to schedule our sales staff. Cons No issues that we have found and we do like the total package. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AB Adam B. Owner Education Management ### "Fantastic Solution" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 17, 2020 As an early learning center, we need to limit the number of people entering our buildings during the pandemic. This creates a significant problem during our busy times of dropping off and picking up of the children. Our initial solution was to have people line up outside the building. This was not only bad for inclement weather, but created a safety issue. This software resolved all of these issues. Our families love how easy and convenient it is. Our staff loves the organization it provides. Implementation was simple. Q Waits provided a training session for our staff and within two days we were up and running the software without a single issue. I couldn't have imagined a queuing software could be so simple to use and affordable as this is. Thanks Q Waits!!! Pros This product was very easy to implement into our organization from both the business side and customer side. It required little to no investment. The interface is very intuitive and it is very reliable. Cons I cannot think of any cons to this software. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)