--- title: "Arrows Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Arrows Software - reviews, pricing plans, popular comparisons to other Customer Success products and more." source_url: "https://www.capterra.com/p/208348/Arrows/" page_type: "product" language: "en" --- # Arrows Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 4, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support) Arrows ## What is Arrows? Arrows is the client onboarding platform built for HubSpot so you can deliver action, efficiency, and results. Connect Arrows to your onboarding or implementation pipeline to keep customers moving forward, which allows your team to stay focused on the most important tasks. Sync 40+ datapoints from Arrows back to HubSpot in real-time so you get the visibility your team has been craving. Learn where customers get stuck, which customers are falling behind, and where you can improve. ## What is Arrows used for? [Customer Success](https://www.capterra.com/customer-success-software/)[AI Sales Assistant](https://www.capterra.com/ai-sales-assistant-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Arrows?[Manage this product listing](https://www.g2.com/products/arrows/claim_requests/new?auto=true) ## Arrows Overview Updated September 2026 AI summary Arrows provides small and midsize businesses with a cloud-based solution focused on customer success, offering tools for onboarding, task management, and ongoing customer engagement. Teams can configure workflows, customize forms and templates, and manage customer experience with real-time data and notifications. Optional features include renewal management, surveys, and performance metrics to support effective collaboration and workflow management. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Arrows 0.0 VS. [4.6 (6,117)](https://www.capterra.com/p/147657/monday-com/reviews/) Starting Price Contact vendor Starting Price $9 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.5 (6) Value For Money 0.0 (0) Value For Money 4.3 (6) Customer Service 0.0 (0) Customer Service 4.4 (6) ## Arrows alternatives Highest Rated [4.7 (1,789)](https://www.capterra.com/p/102188/LiveAgent/reviews/) Starting price $15.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.7 (466)](https://www.capterra.com/p/245800/Monday-CRM/reviews/) Starting price $12.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.7 (267)](https://www.capterra.com/p/150695/Lucky-Orange/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.7 (128)](https://www.capterra.com/p/232772/Rocketlane/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars ## FAQs about Arrows Overview ### What company size and specific industries is Arrows built for? Arrows is designed for B2B companies of any size that close deals in a CRM and need customers to reach value quickly. It suits software, services, and other business-to-business sectors where onboarding after the sale matters and teams want a clearer path from closed deal to active customer. Features and Usability ### What are the key features of Arrows? Arrows offers workflow management, task management, and configurable workflow tools for customer onboarding and renewal management. It also includes customizable templates, customizable forms, drag and drop editing, and customizable branding. Collaboration tools, real-time notifications, performance metrics, and surveys and feedback support customer engagement and customer experience management. Integrations ### Which third-party tools and platforms does Arrows integrate with? Arrows connects natively to Calendly, Chili Piper, HubSpot CRM, HubSpot Sales Hub, HubSpot Service Hub, Loom, and YouTube, with additional connectivity through Zapier. These integrations cover scheduling, sales and service workflows, video sharing, and broader app connections for teams using HubSpot-centered operations. Getting Started and Support ### What training and onboarding options does Arrows offer? Arrows provides live online sessions, webinars, documentation, and videos to help teams get started. Live online sessions and webinars support guided instruction, while documentation offers written reference material and videos provide visual walkthroughs for learning features and setup steps. Getting Started and Support ### What customer support options does Arrows offer? Arrows provides email/help desk support, a FAQ/forum, and a knowledge base. These channels give users direct contact, self-service help, and common-answer resources for resolving questions. No reviewer feedback about support experience is available in the catalog data, so support quality and response times cannot be described. ## Features AI summary Based on 687 Customer Success reviews Not all Customer Success platforms cover every feature buyers care about most. Here is what Capterra reviewers identify as essential when choosing a solution: - **Customer Management** (**56%** of reviewers rated this feature as critical) - **Health Score** (**49%**) - **Reporting/Analytics** (**46%**) Arrows supports **Customer Management**, which gives teams a central place to track accounts and manage ongoing customer relationships. However, it does not include **Health Score** or **Reporting/Analytics**. Instead, it offers **Task Management** (**47%**), a feature reviewers also rate highly. This can help teams stay on top of follow-ups, ownership, and next steps, allowing teams to keep customer work organized and maintain momentum across accounts. Collaboration Tools Provides a channel for team members to share AI models, media files, communicate, and work together Configurable Workflow Configure existing workflows to meet your organization's needs Customer Engagement Initiate interactions with customers by proactively starting conversations or providing informational content Customer Experience Management Track and understand a customer's overall satisfaction with a product or service to identify areas of improvement. Customer Management Store and organize information about customers and previous interactions Customizable Branding Add customized logos and colors to align with company branding Arrows 17 features ### All Features - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Configurable Workflow: Configure existing workflows to meet your organization's needs - Customer Engagement: Initiate interactions with customers by proactively starting conversations or providing informational content - Customer Experience Management: Track and understand a customer's overall satisfaction with a product or service to identify areas of improvement. - Customer Management: Store and organize information about customers and previous interactions - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Onboarding: Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Real-Time Data: Receive data and information in real time - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Renewal Management: Manage and track the renewal process for various services, subscriptions, contracts, or licenses - Surveys & Feedback: Gauge satisfaction and receive information for improvement and success - Task Management: Create, manage and track all task activities and progression - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. ## Pricing ### Starting price Free trial not available ## Integrations [ HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[ Calendly](https://www.capterra.com/p/148036/Calendly/)[ Zapier](https://www.capterra.com/p/130182/Zapier/)[ YouTube](https://www.capterra.com/p/237905/YouTube/)[ Loom](https://www.capterra.com/p/191187/Loom/)[ HubSpot Sales Hub](https://www.capterra.com/p/214215/HubSpot-SalesHub/)[ HubSpot Service Hub](https://www.capterra.com/p/182476/HubSpot-Service-Hub/)[ Chili Piper](https://www.capterra.com/p/171443/Chili-Piper/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.