--- title: "Surveyol Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Surveyol Software - reviews, pricing plans, popular comparisons to other Survey products and more." source_url: "https://www.capterra.com/p/208350/Surveyol/" page_type: "product" language: "en" --- # Surveyol Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 20, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Surveyol ## What is Surveyol? SurveyOL is #1 professional survey software with ChatGPT integration and AI-driven sentiment analysis. With SurveyOL, you can gain insights into customers, products, employees & markets with no limits on questions, collectors or responses. It's an affordable, easy-to-use, full-featured online tool that's best for small-medium businesses, teams, and organizations. SurveyOL offers both free and paid plans for its users. ## What is Surveyol used for? [Survey](https://www.capterra.com/survey-software/)[Market Research](https://www.capterra.com/market-research-software/)[Polling](https://www.capterra.com/polling-software/) Top alternative Featured Overall rating Based on 9 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $19 Per User, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Surveyol?[Manage this product listing](https://www.g2.com/products/surveyol/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Surveyol 4.8 (9) VS. [4.6 (10,512)](https://www.capterra.com/p/253516/SurveyMonkey/reviews/) Starting Price $19 Per User, Per Month Starting Price $30 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.4 (9) Ease Of Use 4.6 (354) Value For Money 4.3 (4) Value For Money 4.4 (200) Customer Service 4.6 (5) Customer Service 4.3 (288) ## Surveyol alternatives [4.6 (455)](https://www.capterra.com/p/131426/Zoho-Survey/reviews/) Starting price $35.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Alchemer](https://www.capterra.com/p/72549/Alchemer/) [4.5 (393)](https://www.capterra.com/p/72549/Alchemer/reviews/) Starting price $55.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/72549/Alchemer/) [Survicate](https://www.capterra.com/p/132914/Survicate/) [4.6 (99)](https://www.capterra.com/p/132914/Survicate/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/132914/Survicate/) Highest Rated [CustomerHero](https://www.capterra.com/p/153472/Startquestion/) [4.9 (175)](https://www.capterra.com/p/153472/Startquestion/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/153472/Startquestion/) ## FAQs about Surveyol Overview ### What company size and specific industries is Surveyol built for? Surveyol is designed for small to mid-size businesses, as well as organizations, nonprofits, schools, and freelancers. It fits groups that need a survey tool for business, education, and independent professional use across a range of settings. Features and Usability ### What are the key features of Surveyol? Surveyol offers survey builder tools with customizable forms, questions, templates, branding, and fields. It includes distribution and collection features such as email, SMS messaging, mobile survey, multi-channel distribution, anonymous feedback, and response quotas, plus analytics features like real-time reporting, charting, data visualization, sentiment analysis, and text analysis. Getting Started and Support ### What training and onboarding options does Surveyol offer? Surveyol provides documentation and videos to help teams get started. Documentation gives written reference material for setup and feature guidance, while videos support visual, self-paced learning and step-by-step review of key tasks. Getting Started and Support ### What customer support options does Surveyol offer? Surveyol provides Email/Help Desk, FAQ/Forum, and a Knowledge Base for customer support. These channels give users direct help, self-service answers, and searchable guidance. No reviewer feedback about support quality is available in the catalog data, so support experience details are not included. ## Features AI summary Based on 10,704 Survey reviews Capterra data shows that buyers of survey software rank the following features as their top priorities: - **Customizable Questions** (**55%** of reviewers rated this feature as critical) - **Surveys & Feedback** (**56%**) - **Survey Builder** (**53%**) Surveyol supports all three features that reviewers rate most highly: **Customizable Questions**, **Surveys & Feedback**, and **Survey Builder**. Together, these capabilities help businesses create tailored surveys, collect useful input, and build forms more efficiently, allowing teams to gather better insights and make more informed decisions. Customizable Questions 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Tailored or customizable questions for more targeted and relevant data collection Surveys & Feedback 4.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Gauge satisfaction and receive information for improvement and success Survey Builder 4.5 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Create and manage surveys Reporting/Analytics 5.0 (2) 0.00% of 2 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data Customizable Fields 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Customize data fields to support various needs and use cases Survey/Poll Management 4.5 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Create and administer polls and surveys Surveyol 66 features ### All Features - 360 Degree Feedback: Tools for collecting comprehensive feedback on an employee from peers, subordinates, and manager - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - AI/Machine Learning: Software program that continuously adjusts its behavior based on observed data - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Anonymous Feedback: Allow reviewers to provide anonymous feedback to encourage honest conversations - API: Application programming interface that allows for integration with other systems/databases - Charting: Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Conditional Logic: Capability of a software or system to make decisions and perform actions based on specified conditions - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Questions: Tailored or customizable questions for more targeted and relevant data collection - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Analysis Tools: Analyze survey results via statistical testing or crosstabs directly within the software - Data Import/Export: Import and export data to and from software applications - Data Visualization: Graphical representation of data - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Email Management: Manage, store and organize emails within the system or via third-party apps - Email Marketing: Create and send email blasts/campaigns - Email Reminders: Reminders sent via email - Feedback Management: Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service - Mobile Survey: Distribute a survey via mobile devices - Multi-Channel Communication: Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. - Multi-Channel Distribution: Multiple channels (email, web link, or social media) to distribute products, services, or surveys to customers - Multi-Language: Manage and support multiple languages - Multiple Question Types: Supports different types of question formats, including multiple-choice, checkbox, open-answer, Likert scale, and essay - Multiple User Accounts: Allow multiple users with individual logins and varying permissions to use the same account, software, portal, or service - NPS of Customers: Calculate NPS of customers - NPS of Employees: Measure employee engagement and loyalty towards a business using the Net Promoter Score - NPS Survey Structure: Measuring and analyzing Net Promoter Scores to evaluate customer loyalty and satisfaction levels - Online Polling: Survey or poll in which participants communicate responses via the internet, typically by completing a questionnaire on a web page - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Question Branching: Survey design technique that directs respondents to different questions based on their previous answers - Question Piping: Integration of respondents' answers from previous survey questions into subsequent questions or text - Randomization: Randomize the displayed order of questions and answer options - Ratings/Reviews: Ratings/Reviews - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Data: Receive data and information in real time - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Reporting: Active reporting of data and metrics - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Response Quotas: Limit the number of participants with certain characteristics you want to complete the survey - Response Validation: Ensure the answer provided fits set parameters (numerical, positive number, etc.) - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Sentiment Analysis: Categorize emotions expressed and identify if they are positive, negative or neutral - Skip Logic: Skip over or route respondents to different questions based on their previous answers - SMS Messaging: Send messages via SMS - Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. - SSL Security: Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access - Statistical Analysis: Apply statistical/mathematical models to sets of data - Support Audio/Images/Video: Allow media to be embedded in the question or answer options - Survey Builder: Create and manage surveys - Survey/Poll Management: Create and administer polls and surveys - Surveys & Feedback: Gauge satisfaction and receive information for improvement and success - Template Management: Create, save, and re-purpose templates for emails, forms, etc. - Text Analysis: Process of extracting and classifying information from text, such as tweets, emails, product reviews, etc - Text Fields: Open text box field - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - URL Customization: Modifying a website's URL to enhance readability, branding, or campaign alignment - Visual Analytics: Interact with data visualization elements, such as charts and graphs, to drill down into data - Website Integration: Seamlessly integrates with 3rd party websites --- Get Advice We can help you find the software with the features you need. Features 4.8 (9) 4.8 Based on 9 reviews ## Pricing Value for money 4.3 (4) Free Trial Free Version Basic $19.00 Per User,Per Month Value for money 4.3 (4) 4.3 Based on 4 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.6 (5) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.6 (5) 4.6 Based on 5 reviews ## User reviews Overall rating 4.8 Based on 9 reviews Filter by rating 5(7) 4(2) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent MAYERLY G. bachelor Marketing and Advertising ### "Exploring Customer Perceptions." 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 November 30, 2023 I really like it, it has been vital for my research allowing large projects to be executed without fear of hitting usage limit barriers. Pros It's very good, I really like that there are no limits on the number of questions or answers, which is excellent for carrying out extensive studies without worrying about additional restrictions. Cons Although the platform works well most of the time I have experienced some occasional slowness issues when dealing with large amounts of data. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. OG Osvaldo G. Ing. Electrico Information Technology and Services ### "Sirve de mucho" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 18, 2023 Pros Me gusto que es una herramienta de creacion de encuestas muy versatil, dinamica e intuitiva. Cons en el tiempo que llevo utilizandolo no he tenido error alguno. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SS shivasish S. student Market Research ### "To create and distribute surveys, gather responses, and analyse the results." 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 March 9, 2023 Powerful survey software like Surveyol can assist organizations and people in gathering insightful information and making informed decisions. Pros Multiple question types, customizable survey templates, real-time reporting, and data visualization tools are just a few of the features it offers.The platform offers real-time reporting and analytics to help users understand their results and enables users to distribute surveys via email, social media, or a web link. Cons For those who depend on particular software or applications to run their business, Surveyol might not integrate with all the tools or platforms that a business is currently using. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Shahrul I. Information Technology Assistant Financial Services ### "Surveyol Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 December 3, 2021 Pros I love the integration with the social media that can be bind with this software. It make distributing the survey form or webpage to social media is much easier and we can monitor how many people are interacting with the survey. Cons The customization tools is quite simple and not many of the design or template can be edited. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DB DEBBIE B. HR Manager Building Materials ### "Awesome Tool" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 September 21, 2020 Excellent Pros Very simple to use, customizable and easy to send out to teams Cons I didn't really have any issues with the software. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. LP Lisa P. Director Non-Profit Organization Management ### "review " 5.0 Overall Rating 5.0 5.0 Ease of Use 3.0 3.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 5/10 September 15, 2020 Overall it was a pleasant experience. Pros Survey fit my needs, and it was easy to use Cons It would be better if it was free for my small org. Switched from [SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/) you had to pay for survery monkey over 10 questions Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. AN Anonymous User Managerial Public Relations and Communications ### "Mr" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 5/10 August 26, 2020 Reward Pros Simple, not complicated and easy use for generally Cons Android because easy use for generally and eficien Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. LA Leah A. Virtual Assistant Cosmetics ### "Very easy to use and effective!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 August 25, 2020 Highly recommend Pros I enjoyed this software as it was simple and effective Cons There's nothing that I can say that I liked least... Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. OA O'NEIL A. School Principal Education Management ### "Effectiveness of Surveyol" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 25, 2020 Pros Ease of use of the software. It real make life easy for me when going through the captured information. Cons There is very little if anything all that I did not like about the software. Reasons for choosing Surveyol Less expensive and easier to navigate. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. [View all Reviews](https://www.capterra.com/p/208350/Surveyol/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.