# Page 17 | RMS Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 17 - Is RMS the right Reservations solution for you? Explore 412 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/208354/RMS-Cloud/reviews

---

RMS

4.4 (412)

[View alternatives](https://www.capterra.com/p/208354/RMS-Cloud/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated March 13th, 2026

# Page 17 - Reviews of RMS

## Showing most helpful reviews

Showing 401-412 of 412 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

NF

Natalie F.  
Property Manager  
Hospitality  
Used the software for: Less than 6 months

### "Great Software"

June 25, 2015

5.0

Pros

Software is very very versatile. We are individually owned condos but we run like a hotel so we had a tough time finding software that checked all of our boxes and RMS did. Our sales rep did a great job making sure that the software was going to meet all of our needs.

Cons

We have not had any negatives with this product - everything has been great.

Review Source

CG

Catherine G.  
AGM  
  
Used the software for:

### "Easy to use"

January 16, 2016

5.0

Pros- always there when you need help

Review Source

Response from RMS

August 20, 2018

Thank you for your review Catherine. We're glad to hear that you find RMS easy to use. Our tech teams are always working hard to make it even better.

KH

Kerry H.  
Asst. to GM  
  
Used the software for:

### "Still in set up mode"

September 5, 2015

5.0

Customer service, training has been excellent! I still have quit a bit of set up to do and 1250 reservations to transfer into RMS but so far we are very pleased.

Review Source

KL

Kristie L.  
Owner  
Leisure, Travel & Tourism  
Used the software for: Less than 6 months

### "Software that goes the extra mile"

February 9, 2016

4.5

Pros

I love the fact that it has so many features built into one! I don't have to keep separate logs all over the place! RMS allows me to keep track all in one place!

Cons

Some of the features need to be integrated a little better so they completely function as they did as a stand alone.

Review Source

MW

Marcus W.  
Property Manager  
  
Used the software for:

### "Getttinq acquainted with RMS they are very good at walking you thru step by step.vA "

November 21, 2015

5.0

A great program easy to work with. but make sure you have the time for training .Also watch all the videos.

Review Source

SV

Sandra V.  
Assitant Manager  
  
Used the software for:

### "Easy to use, comfortable talking to the support team, very Friendly staff."

January 12, 2016

5.0

Very good to keep track of reports and review them, and also good to manage rates and revenue

Review Source

AB

Amy B.  
Front Desk Manager  
  
Used the software for:

### "Amanda in customer service is the BEST"

October 16, 2015

4.0

Amanda in customer service is amazing! She always responded quickly and accurately!

Review Source

DC

Darrell C.  
Property Manager  
  
Used the software for:

### "GREAT TECHNICAL SUPPORT AND CUSTOMER SERVICE"

December 30, 2015

5.0

Graphics are great. Super helpful customer service and technical support!

Review Source

GI

Glenn I.  
Director  
  
Used the software for:

### "User friendly and good customer service."

January 6, 2016

5.0

User friendly and the customer service staff is outstanding.

Review Source

JF

Janice F.  
Executive Director  
  
Used the software for:

### "Meets all of our business needs"

December 17, 2015

5.0

Very flexible with our specific needs

Review Source

BL

Benjamin L.  
  
  
Used the software for: Less than 6 months

### "null"

April 24, 2018

5.0

Review Source

EH

Erik H.  
Project Manager  
Hospitality  
Used the software for: Less than 6 months

### "Simple but Efficient "

March 16, 2016

5.0

Pros

From the moment I started this project with the sales person, until we finihsed it, all staff were very helpful.

Cons

They are not compatible with a lot of gateways, we had to change our gateway.

Review Source

Similar Products

Featured

## Related categories

[Vacation Rental](https://www.capterra.com/vacation-rental-software/)[Reservations](https://www.capterra.com/reservations-software/)[Motel](https://www.capterra.com/motel-software/)

## Send me user reviews about this product

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.