--- title: "PromoTix Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about PromoTix Software - reviews, pricing plans, popular comparisons to other Event Management products and more." source_url: "https://www.capterra.com/p/208444/PromoTix/" page_type: "product" language: "en" --- # PromoTix Software Review 2026: Features, Integrations, Pros & Cons Last updated on July 27, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) PromoTix ## What is PromoTix? PromoTix is an event ticketing platform for in-person and virtual events. It was created by event organizers who wanted more from their ticketing company and were tired of losing profits due to high ticket service fees. PromoTix not only has low fees but also advanced marketing tools not offered on other platforms including the ability to create mobile apps without developers, an ambassador network with thousands ready to promote your events, and a virtual streaming platform. ## What is PromoTix used for? [Ticketing](https://www.capterra.com/ticketing-software/)[Event Management](https://www.capterra.com/event-management-software/)[Event Marketing](https://www.capterra.com/event-marketing-software/) Recognitions Shortlist Best ease of use Top alternative Featured Overall rating Based on 95 user reviews Reviews sentiment Positive 97% Neutral 3% Negative 0% Starting price $1.19 Per User, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... - Ticketing / 2026 Our "Best of" badge program showcases products with the highest ratings... - Event Marketing / 2025 - Live Streaming / 2025 - Virtual Event / 2025 Our "Best of" badge program showcases products with the highest ratings... Do you work for PromoTix?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.promotixapp.com&name=PromoTix) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### PromoTix 4.7 (95) VS. [4.9 (304)](https://www.capterra.com/p/133885/Purplepass-Ticketing/reviews/) Starting Price $1.19 Other Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.7 (95) Ease Of Use 4.8 (5,799) Value For Money 4.8 (86) Value For Money 4.9 (3,576) Customer Service 4.7 (84) Customer Service 4.9 (3,304) ## PromoTix alternatives [4.9 (596)](https://www.capterra.com/p/112510/Ticket-Tailor/reviews/) Starting price $0.28 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars Highest Rated [4.9 (788)](https://www.capterra.com/p/147664/EventCreate/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.7 (164)](https://www.capterra.com/p/144596/Accelevents/reviews/) Starting price $7000.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.7 (406)](https://www.capterra.com/p/153637/Showpass/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/208444/PromoTix/alternatives/) ## FAQs about PromoTix Overview ### What problems does PromoTix solve? PromoTix solves costly ticketing fees, fragmented event operations, and manual promotion by combining ticket sales, registration, attendee tracking, mobile check-in, QR scanning, and marketing tools in one platform. Event organizers, promoters, venues, festivals, and small businesses benefit most from faster setup, lower overhead, and smoother in-person, virtual, or hybrid event execution. Answer based on 90 reviews Overview ### Which roles and teams benefit most from PromoTix? PromoTix is most used by business owners, executives, promoters, and event production teams that manage ticket sales and audience growth. Marketing leaders use it to promote events and track demand, while artists, performers, and managers rely on it to organize shows, streamline admissions, and improve attendee experiences. Answer based on 94 reviews Overview ### What company size and industries is PromoTix built for? PromoTix is built primarily for small businesses, which make up 95% of reviewers, and it serves entertainment organizations most often at 19%. It fits festivals, concerts, venues, workshops, comedy clubs, nightclubs, theaters, and private events, with strong representation from Events Services and Music businesses at 12% each. Answer based on 94 reviews Features and Usability ### What are the key features of PromoTix? PromoTix includes core event ticketing tools like online ticketing, mobile ticketing, barcode/ticket scanning, attendee management, and online registration. Differentiating features include promotions management with email marketing and app notifications, plus reporting/analytics for sales and attendance tracking. Reviewers also frequently mention mobile access for on-site check-in and event setup. Answer based on 66 reviews Integrations ### Which third-party tools and platforms does PromoTix integrate with? PromoTix connects natively to Stripe for payments, plus Facebook Business Suite, Facebook Live, Instagram, Messenger, Snapchat for Business, Twitter/X, WhatsApp, Mailchimp, Google Maps, and YouTube. It also integrates with OBS Studio and Stripe Billing, covering social publishing, messaging, marketing, location, video, and billing needs. Answer based on 10 reviews Getting Started and Support ### What training and onboarding options does PromoTix offer? PromoTix provides in person training, live online sessions, documentation, and videos. In person training can support direct instruction, live online sessions allow guided remote training, documentation offers written reference material, and videos provide visual walkthroughs for teams reviewing product features and setup steps. Answer based on 1 reviews Getting Started and Support ### What customer support options does PromoTix offer, and how do users rate the experience? PromoTix offers email/help desk, FAQ/forum, a knowledge base, phone support, 24/7 live rep, and chat. Users generally describe support as responsive, friendly, and quick to resolve issues, with little wait time and helpful onboarding. Some reviewers mention occasional slow replies, a need for more interim support, and setup-related friction. Answer based on 29 reviews Features and Usability ### Is PromoTix easy to use? PromoTix feels easy to use for most event organizers, especially beginners managing ticketing, promotion, and mobile apps in one place. Many teams find navigation straightforward and setup simple, but some users say the interface looks dated, feels cluttered at times, and offers limited design customization compared with other platforms. Answer based on 14 reviews Features and Usability ### What features does PromoTix offer for event marketing? PromoTix offers event marketing tools that cover promotion, ticket sales, mobile apps, ambassador programs, and sales tracking in one system. Event organizers, venues, and marketing teams value the built-in analytics and optional add-on tools, though some users mention niche form and compliance needs may require workarounds. Answer based on 11 reviews ## Features AI summary Based on 7,313 Event Management reviews Capterra data shows that buyers of Event Management software rank the following features as their top priorities: - **Registration Management** (**53%** of reviewers rated this feature as critical) - **Event Scheduling** (**52%**) - **Attendee Management** (**48%**) PromoTix supports all three features reviewers rate highest: **Registration Management**, **Event Scheduling**, and **Attendee Management**. Together, these capabilities help businesses handle sign-ups efficiently, keep event timelines organized, and manage attendee details in one place, allowing teams to run events with better coordination and a smoother attendee experience. Registration Management 4.7 (44) 59.09% of 44 reviewers that rated this feature as important or highly important Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. Event Scheduling 4.7 (37) 56.76% of 37 reviewers that rated this feature as important or highly important Plan an event's time and location Attendee Management 4.7 (27) 70.37% of 27 reviewers that rated this feature as important or highly important Process of managing, tracking, and communicating with individuals who are registered to attend an event Mobile Access 4.9 (30) 73.33% of 30 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Customizable Forms 5.0 (3) 0.00% of 3 reviewers that rated this feature as important or highly important Customize contracts and forms to collect specific information Ticket Reservations 4.7 (49) 69.39% of 49 reviewers that rated this feature as important or highly important Create and manage ticket reservations for various events PromoTix 72 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Attendance Management: Manage attendance for classes, shifts, meetings, or events - Attendee Management: Process of managing, tracking, and communicating with individuals who are registered to attend an event - Audience Engagement: Use tools to engage with viewers (e.g., commenting, chat room, polling, and Q&A) - Audience Targeting: Identify a particular segment of population based on specific criteria and customize your efforts to attract their attention - Barcode/Ticket Scanning: Scan barcodes to ensure accurate pricing and label tracking - Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results - Chat/Messaging: Communicate using direct chat or messages within the system - Contact Management: Manage, organize, and store contact information - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Data Management: Searchable repository of information about clients - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Import/Export: Import and export data to and from software applications - Electronic Payments: Electronically collect payments for goods or services - Email Marketing: Create and send email blasts/campaigns - Email Reminders: Reminders sent via email - Event Management: Schedule and manage the logistics of activities and other gatherings - Event Scheduling: Plan an event's time and location - Event Ticketing: Manage tickets for specific events - Gamification: Games or game-like elements to track progress and reward accomplishments - Kiosk Ticketing: Obtain tickets via Kiosk upon arrival at event - Landing Pages/Web Forms: Create landing pages or online forms designed to capture new leads and prospects - Lead Capture: Automatically identify and save contact information of potential customers - Live Chat: Ability to chat online in real time - Live Streaming: Live stream to multiple devices simultaneously - Live Streaming Production: Producing & broadcasting a variety of live video content over the internet, spanning live events, presentations, webinars & interviews - Mobile Access: Access software remotely via mobile devices - Mobile Ticketing: Allowing users to order, pay for, obtain, and validate tickets using mobile devices - Multimedia Support: Supports various file formats - Multiple Camera Feeds: Broadcast an event, performance, or video using a live feed from multiple cameras - On-Demand Recording: Record the audio of phone conversations for quality assurance purposes - On-Demand Webcasting: An on-demand webcast is a pre-recorded presentation available online at the viewer's convenience - Online Registration: Real-time registration over the web - Online Ticketing: Allow users to buy and sell tickets online, register for events, and collect buyer information - Onsite Ticketing: Allows event organizers to sell and manage tickets directly on-site - Performance Monitoring: Monitoring and measurement of relevant metrics to assess the performance of IT resources - Point of Sale (POS): Accept and process customer payments for products or services using hardware and software - Presentation Streaming: Broadcast live or pre-recorded presentations, including slides, videos, and multimedia content, over the internet - Print-at-Home: The ability to print tickets before arriving - Promotions Management: Design, communicate, and distribute incentives to perform a specific action - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-time Broadcasting: Broadcast live video streams - Real-Time Chat: Engage in direct, instant messaging with customers, users, etc. - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Reporting: Active reporting of data and metrics - Registration Management: Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Reserved Seating: Specify type/number of reserved tickets based on seating selected during booking - Sales Reports: Reports specific to sales analysis for trends and strategies - Seating Map: For selection of seat at booking or check-in - Session Recording: Record active support and chat sessions for auditing and training - Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. - Social Media Streaming: Stream directly to social media channels - Social Promotion: Market event via social media tools - Split/Multi-Screen: Split the screen or display multiple presenters - Surveys & Feedback: Gauge satisfaction and receive information for improvement and success - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Ticket Reservations: Create and manage ticket reservations for various events - Ticketing: Customize, sell, and distribute tickets - Video Call Recording: Record and playback video calls - Video Monetization Tools: Allow users to live stream from your platform for a fee - Video Streaming: Allows users to view videos without downloading media files - Video Support: Supports various video file formats - Virtual Lobby: Virtual waiting area for attendees - Visitor Registration: Make a list and register visitors - Website Management: Built-in website builder or integration with third-party site --- Get Advice We can help you find the software with the features you need. Features 4.6 (95) 4.6 Based on 95 reviews ## Pricing Value for money 4.8 (86) Free Trial Free Version [View pricing plan details](https://www.capterra.com/p/208444/PromoTix/pricing/) Ticketing $1.19 Other, It includes: - Access Scanning With Ios or Android - Box Office Point of Sale System - Customer & Sales Reports - Discount Codes - Display and Collect Your Own Ticket Service Fees - Facebook - Guest List Management - Instant Daily Payouts With Stripe® - Or Twitch - Password Protected Tickets - Promoprocess Educational Access - Promotix Organizer Mobile App - Secure Ticket Transfers - Set - Ticket an Unsecured Stream on Zoom - Ticket a Secured Stream on Promotix - Unlimited Events - Unlimited Ticket Types - Website Embedded White Label Checkout - Will Call Check-in - Youtube Ticketing + Marketing $1.49 Other, It includes: - All Features of Ticketing - Customer Fan Spending Insights - Facebook and Adroll Tracking Pixels - Mailchimp Marketing Email Integration - Plus: Google - Spotify® Artist Insights Data - Viral Contest Registration Pages Professional Custom quote available It includes: - 60 Day on-Boarding - All Featres of Ticketing + Marketing - Ambassador Network Access - Ambassador Promotional GPS Tracking With Google Maps - Ambassador Social Media Tracking - Ambassador Tasks and Rewards - Branded Mobile App - Mobile App CMS - Plus: Dedicated Client Success Manager - Reserved Seating - RFID Access Control - RFID Cashless Payments - RFID Sponsor Activations - RFID Wristband Fulfillment Value for money 4.8 (86) 4.8 Based on 86 reviews ## Integrations [ Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[ WhatsApp](https://www.capterra.com/p/180345/WhatsApp/)[ Instagram](https://www.capterra.com/p/210721/Instagram/)[ Stripe](https://www.capterra.com/p/123889/Stripe/)[ Google Maps](https://www.capterra.com/p/227511/Google-Maps/)[ Twitter/X](https://www.capterra.com/p/214056/Twitter/)[ Snapchat for Business](https://www.capterra.com/p/210733/Snapchat/)[ YouTube](https://www.capterra.com/p/237905/YouTube/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.7 (84) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.7 (84) 4.7 Based on 84 reviews ## User reviews Overall rating 4.7 Based on 95 reviews Filter by rating 5(74) 4(18) 3(3) 2(0) 1(0) Mentioned topic Sorted by most recent AN Anonymous User Oracle Fusion HCM Education Management ### "Promo Tix Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 July 25, 2026 My experience with PromoTix has been very positive. The platform is easy to use, streamlines event management, and provides helpful promotional tools that make selling tickets more efficient. Its fast payouts, flexible ticketing options, and useful analytics make it a reliable solution for organizers of all sizes. Pros PromoTix offers lower ticketing costs, fast payments, and easy event management, making it a great choice for event organizers. Its built-in promotion tools, flexible ticket types, and mobile-friendly experience help increase ticket sales and simplify event operations. With marketing analytics and strong support for recurring events, PromoTix is an efficient all-in-one event ticketing platform. Cons for me, i don't have any cons but my suggession is please minimize the ticketing costs and Prefer an all-in-one platform for ticketing and promotion. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. BR Brian R. Event Planner Events Services ### "PromoTix For Events" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 April 1, 2025 Overall, PromoTix was super easy to use to set up an event and creating the event was super quick to do. I would recommend this to other people who are looking to sell tickets for an event. Pros PromoTix was super easy to use and familiarize myself with, setting up an event was seamless and easy. Cons The only thing that I would list as a con is that setting up a payment option can be a little buggy. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. LA Lanecia A. CEO Entertainment ### "Promotix Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 3.0 3.0 Likelihood to Recommend 10/10 March 29, 2025 So far so good its doing what it needs to do Pros The layout it's very comprehensive and user friendly Cons That I couldn't do my add on with the actual ticket without it closing the ticket Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JB Jerome B. Entertainment Entertainment ### "stppiff man first review " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 3.0 3.0 Likelihood to Recommend 7/10 March 23, 2025 to early to say ida have to wait till i sell some tickets Pros first time user to early to say i have to wait till my event Cons setting up the tickets to sell wasn't difficult Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DB Danielle B. Ticket sales Sports ### "Michigan Eagles Tix " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 3/10 March 10, 2025 Experience was great. Easy step by step instructions and set up. Pros Easy to sign up and get your event published and going Cons There was nothing I didn’t like about PromoTix Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor March 11, 2025 Thanks so much Danielle! Happy to have you on the platform. LV Lisette V. NLD Liaison Team CENTCOM Military ### "Promotix will help you setting up a great event!" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 5/10 March 5, 2025 Very helpfull, lot's of support on internet or via Zoom. I think for large events it's a good way to sell tickets. Various options to keep track of ticket sales and to retreive (guest/visitor) lists. Pros The online help was always available. Lot of different possibilities to built a website and sell your tickets. On your website you can only upload horizontal pictures and rather small pictures. Cons You get a lot of mails with tips for better sales (which I understand), but we organize a small private event, so for me it's just filling my inbox. I had to fill in an URL about my event in Stripe and I didn't have one, I adapted my LinkedIn. It would be great if you could choose the website you make on Promotix for this. Some visitors think you have to give too much personal information when buying the tickets. Alternatives considered [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) Reasons for choosing PromoTix Price and all the possibilities available. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CX Chris X. Treasurer Events Services ### "First time user review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 March 2, 2025 easy to setup, generally intuitive to use, but would like more explanation to all of its features and functions Pros simplicity was what i liked most about promotix Cons user interface looks less professional compared to competitors Alternatives considered [Trello](https://www.capterra.com/p/211559/Trello/) Reasons for choosing PromoTix Free trial was provided and was able to try out instantyl Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. FH Fraser H. Chsir Non-Profit Organization Management ### "Simplicity & fair costs" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 February 28, 2025 Simplicity itself and helpful support team Pros Simple to use - well laid out & reasonable costs Cons Has no following to advertise to unlike eventbrite Switched from [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) Cost - eventbrite is becoming very expensive Alternatives considered [TicketSource](https://www.capterra.com/p/134828/TicketSource/) Reasons for choosing PromoTix Seemed good value and offered easy to implement featured Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JB Jason B. Owner Entertainment ### "Fantastic customer service & additional marketing tools" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 26, 2025 I have a lot of questions and I am not the best with the latest technology. Promotix made it a very easy transition to their platform. I would highly recommend their company. All of my questions and concerns were addresses and they have great follow-up. Pros Personal service with additional built in marketing techniques. Step by step instructions and very easy access to questions and concerns. Cons I do not have any concerns at this time. Alternatives considered [Etix](https://www.capterra.com/p/9348/Etix/) Reasons for choosing PromoTix Additional marketing tools and ease of use Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JO Jean O. Project Manager Non-Profit Organization Management ### "Great, User Friendly Platform!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 February 20, 2025 Very user friendly. The reporting system is great so I could keep track of my attendees and the events/items they purchased/registered for. Pros The platform is so easy to use! Very user friendly. Cons I had to be creative on adding CME disclaimers. For example, we needed to get permission from attendees to share contact info with vendors. There was not a place to add that box. Alternatives considered [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) Reasons for choosing PromoTix It was a better fit for our event registration and management goals. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/208444/PromoTix/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [Eventbrite vs PromoTix](https://www.capterra.com/compare/114949-208444/Eventbrite-vs-PromoTix)