# PromoTix Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about PromoTix Software - reviews, pricing plans, popular comparisons to other Event Management products and more.

Source: https://www.capterra.com/p/208444/PromoTix

---

# 

 PromoTix Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

PromoTix

## What is PromoTix?

PromoTix is an event ticketing platform for in-person and virtual events. It was created by event organizers who wanted more from their ticketing company and were tired of losing profits due to high ticket service fees. PromoTix not only has low fees but also advanced marketing tools not offered on other platforms including the ability to create mobile apps without developers, an ambassador network with thousands ready to promote your events, and a virtual streaming platform.

## What is PromoTix used for?

[Ticketing](https://www.capterra.com/ticketing-software/)[Event Management](https://www.capterra.com/event-management-software/)[Event Marketing](https://www.capterra.com/event-marketing-software/)

Top alternative

Featured

Overall rating

Based on 94 user reviews

Reviews sentiment

Positive

97%

Neutral

3%

Negative

0%

Starting price

$1.19

Per User, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for PromoTix?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.promotixapp.com&name=PromoTix)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### PromoTix

4.7 (94)

VS.

[4.9 (303)](https://www.capterra.com/p/133885/Purplepass-Ticketing/reviews/)

Starting Price

$1.19

Other

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.7 (94)

Ease Of Use

4.8 (5,758)

Value For Money

4.8 (85)

Value For Money

4.9 (3,541)

Customer Service

4.7 (83)

Customer Service

4.9 (3,272)

## PromoTix alternatives

Highest Rated

[4.9 (782)](https://www.capterra.com/p/147664/EventCreate/reviews/)

Starting price

$39.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[4.7 (164)](https://www.capterra.com/p/144596/Accelevents/reviews/)

Starting price

$7000.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[4.7 (406)](https://www.capterra.com/p/153637/Showpass/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[4.9 (552)](https://www.capterra.com/p/112510/Ticket-Tailor/reviews/)

Starting price

$0.28

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/208444/PromoTix/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Ticket Reservations

4.7 (49)

69.39% of 49 reviewers that rated this feature as important or highly important

Create and manage ticket reservations for various events

Registration Management

4.7 (43)

58.14% of 43 reviewers that rated this feature as important or highly important

Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc.

Event Scheduling

4.7 (37)

56.76% of 37 reviewers that rated this feature as important or highly important

Plan an event's time and location

Mobile Access

4.9 (29)

72.41% of 29 reviewers that rated this feature as important or highly important

Access software remotely via mobile devices

Barcode/Ticket Scanning

4.8 (28)

75.00% of 28 reviewers that rated this feature as important or highly important

Scan barcodes to ensure accurate pricing and label tracking

Reporting/Analytics

4.5 (28)

67.86% of 28 reviewers that rated this feature as important or highly important

View and track pertinent metrics to find patterns and gain insights from data

PromoTix 72 features

Define levels of authorization for access to specific files or systems

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Manage attendance for classes, shifts, meetings, or events

Process of managing, tracking, and communicating with individuals who are registered to attend an event

Use tools to engage with viewers (e.g., commenting, chat room, polling, and Q&A)

Identify a particular segment of population based on specific criteria and customize your efforts to attract their attention

Scan barcodes to ensure accurate pricing and label tracking

Create a collection of marketing actions to complete specific goals and plan and analyze campaign results

Communicate using direct chat or messages within the system

Manage, organize, and store contact information

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Searchable repository of information about clients

Add customized logos and colors to align with company branding

Customize contracts and forms to collect specific information

Pre-designed layouts that can be customized to match preferences and requirements

Import and export data to and from software applications

Electronically collect payments for goods or services

Create and send email blasts/campaigns

Reminders sent via email

Schedule and manage the logistics of activities and other gatherings

Plan an event's time and location

Manage tickets for specific events

Games or game-like elements to track progress and reward accomplishments

Obtain tickets via Kiosk upon arrival at event

Create landing pages or online forms designed to capture new leads and prospects

Automatically identify and save contact information of potential customers

Ability to chat online in real time

Live stream to multiple devices simultaneously

Producing & broadcasting a variety of live video content over the internet, spanning live events, presentations, webinars & interviews

Access software remotely via mobile devices

Allowing users to order, pay for, obtain, and validate tickets using mobile devices

Supports various file formats

Broadcast an event, performance, or video using a live feed from multiple cameras

Record the audio of phone conversations for quality assurance purposes

An on-demand webcast is a pre-recorded presentation available online at the viewer's convenience

Real-time registration over the web

Allow users to buy and sell tickets online, register for events, and collect buyer information

Allows event organizers to sell and manage tickets directly on-site

Monitoring and measurement of relevant metrics to assess the performance of IT resources

Accept and process customer payments for products or services using hardware and software

Broadcast live or pre-recorded presentations, including slides, videos, and multimedia content, over the internet

The ability to print tickets before arriving

Design, communicate, and distribute incentives to perform a specific action

Analyze and gain insights into data in real-time

Broadcast live video streams

Engage in direct, instant messaging with customers, users, etc.

Notifications that are delivered to users as soon as an event occurs

Active reporting of data and metrics

Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc.

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Specify type/number of reserved tickets based on seating selected during booking

Reports specific to sales analysis for trends and strategies

For selection of seat at booking or check-in

Record active support and chat sessions for auditing and training

Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.

Stream directly to social media channels

Market event via social media tools

Split the screen or display multiple presenters

Gauge satisfaction and receive information for improvement and success

Set up connections to third-party platforms to improve business processes

Create and manage ticket reservations for various events

Customize, sell, and distribute tickets

Record and playback video calls

Allow users to live stream from your platform for a fee

Allows users to view videos without downloading media files

Supports various video file formats

Virtual waiting area for attendees

Make a list and register visitors

Built-in website builder or integration with third-party site

Get Advice

We can help you find the software with the features you need.

Features

4.6 (94)

4.6

Based on 94 reviews

## Pricing

Value for money

4.8 (85)

Free Trial

Free Version

[View pricing plan details](https://www.capterra.com/p/208444/PromoTix/pricing/)

Ticketing

$1.19

Other,

It includes:

-   Access Scanning With Ios or Android
-   Box Office Point of Sale System
-   Customer & Sales Reports
-   Discount Codes
-   Display and Collect Your Own Ticket Service Fees
-   Facebook
-   Guest List Management
-   Instant Daily Payouts With Stripe®
-   Or Twitch
-   Password Protected Tickets
-   Promoprocess Educational Access
-   Promotix Organizer Mobile App
-   Secure Ticket Transfers
-   Set
-   Ticket an Unsecured Stream on Zoom
-   Ticket a Secured Stream on Promotix
-   Unlimited Events
-   Unlimited Ticket Types
-   Website Embedded White Label Checkout
-   Will Call Check-in
-   Youtube

Ticketing + Marketing

$1.49

Other,

It includes:

-   All Features of Ticketing
-   Customer Fan Spending Insights
-   Facebook and Adroll Tracking Pixels
-   Mailchimp Marketing Email Integration
-   Plus: Google
-   Spotify® Artist Insights Data
-   Viral Contest Registration Pages

Value for money

4.8 (85)

4.8

Based on 85 reviews

## Integrations

[

Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[

WhatsApp](https://www.capterra.com/p/180345/WhatsApp/)[

Instagram](https://www.capterra.com/p/210721/Instagram/)[

Stripe](https://www.capterra.com/p/123889/Stripe/)[

Google Maps](https://www.capterra.com/p/227511/Google-Maps/)[

Twitter/X](https://www.capterra.com/p/214056/Twitter/)[

Snapchat for Business](https://www.capterra.com/p/210733/Snapchat/)[

YouTube](https://www.capterra.com/p/237905/YouTube/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.7 (83)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.7 (83)

4.7

Based on 83 reviews

## User reviews

Overall rating

4.7

Based on 94 reviews

Filter by rating

5(73)

4(18)

3(3)

2(0)

1(0)

Mentioned topic

Sorted by most recent

BR

Brian R.

Event Planner

Events Services

### "PromoTix For Events"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

April 1, 2025

Overall, PromoTix was super easy to use to set up an event and creating the event was super quick to do. I would recommend this to other people who are looking to sell tickets for an event.

Pros

PromoTix was super easy to use and familiarize myself with, setting up an event was seamless and easy.

Cons

The only thing that I would list as a con is that setting up a payment option can be a little buggy.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

LA

Lanecia A.

CEO

Entertainment

### "Promotix Review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

3.0

3.0

Likelihood to Recommend

10/10

March 29, 2025

So far so good its doing what it needs to do

Pros

The layout it's very comprehensive and user friendly

Cons

That I couldn't do my add on with the actual ticket without it closing the ticket

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JB

Jerome b.

Entertainment

Entertainment

### "stppiff man first review "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

3.0

3.0

Likelihood to Recommend

7/10

March 23, 2025

to early to say ida have to wait till i sell some tickets

Pros

first time user to early to say i have to wait till my event

Cons

setting up the tickets to sell wasn't difficult

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

DB

Danielle B.

Ticket sales

Sports

### "Michigan Eagles Tix "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

3/10

March 10, 2025

Experience was great. Easy step by step instructions and set up.

Pros

Easy to sign up and get your event published and going

Cons

There was nothing I didn’t like about PromoTix

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

March 11, 2025

Thanks so much Danielle! Happy to have you on the platform.

LV

Lisette v.

NLD Liaison Team CENTCOM

Military

### "Promotix will help you setting up a great event!"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

5/10

March 5, 2025

Very helpfull, lot's of support on internet or via Zoom. I think for large events it's a good way to sell tickets. Various options to keep track of ticket sales and to retreive (guest/visitor) lists.

Pros

The online help was always available. Lot of different possibilities to built a website and sell your tickets. On your website you can only upload horizontal pictures and rather small pictures.

Cons

You get a lot of mails with tips for better sales (which I understand), but we organize a small private event, so for me it's just filling my inbox. I had to fill in an URL about my event in Stripe and I didn't have one, I adapted my LinkedIn. It would be great if you could choose the website you make on Promotix for this. Some visitors think you have to give too much personal information when buying the tickets.

Alternatives considered

[Eventbrite](https://www.capterra.com/p/114949/Eventbrite/)

Reasons for choosing PromoTix

Price and all the possibilities available.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

CX

Chris X.

Treasurer

Events Services

### "First time user review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

March 2, 2025

easy to setup, generally intuitive to use, but would like more explanation to all of its features and functions

Pros

simplicity was what i liked most about promotix

Cons

user interface looks less professional compared to competitors

Alternatives considered

[Trello](https://www.capterra.com/p/211559/Trello/)

Reasons for choosing PromoTix

Free trial was provided and was able to try out instantyl

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

FH

Fraser H.

Chsir

Non-Profit Organization Management

### "Simplicity & fair costs"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

February 28, 2025

Simplicity itself and helpful support team

Pros

Simple to use - well laid out & reasonable costs

Cons

Has no following to advertise to unlike eventbrite

Switched from

[Eventbrite](https://www.capterra.com/p/114949/Eventbrite/)

Cost - eventbrite is becoming very expensive

Alternatives considered

[TicketSource](https://www.capterra.com/p/134828/TicketSource/)

Reasons for choosing PromoTix

Seemed good value and offered easy to implement featured

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JB

Jason B.

Owner

Entertainment

### "Fantastic customer service & additional marketing tools"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 26, 2025

I have a lot of questions and I am not the best with the latest technology. Promotix made it a very easy transition to their platform. I would highly recommend their company. All of my questions and concerns were addresses and they have great follow-up.

Pros

Personal service with additional built in marketing techniques. Step by step instructions and very easy access to questions and concerns.

Cons

I do not have any concerns at this time.

Alternatives considered

[Etix](https://www.capterra.com/p/9348/Etix/)

Reasons for choosing PromoTix

Additional marketing tools and ease of use

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JO

Jean O.

Project Manager

Non-Profit Organization Management

### "Great, User Friendly Platform!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

February 20, 2025

Very user friendly. The reporting system is great so I could keep track of my attendees and the events/items they purchased/registered for.

Pros

The platform is so easy to use! Very user friendly.

Cons

I had to be creative on adding CME disclaimers. For example, we needed to get permission from attendees to share contact info with vendors. There was not a place to add that box.

Alternatives considered

[Eventbrite](https://www.capterra.com/p/114949/Eventbrite/)

Reasons for choosing PromoTix

It was a better fit for our event registration and management goals.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Ruth E.

Leadership Training and Coaching

Management Consulting

### "Great experience with Promotix"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 29, 2025

Excellent. I have referred a couple of friends

Pros

It was easy to use and I could share it easily

Cons

I wished the report on the excel spreadsheet included those who were my guests

Switched from

[Eventbrite](https://www.capterra.com/p/114949/Eventbrite/)

Promotix was cheaper and they had ever feature I needed

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/208444/PromoTix/reviews/)

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Popular comparisons

[Eventbrite vs PromoTix](https://www.capterra.com/compare/114949-208444/Eventbrite-vs-PromoTix) 

Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)