# PromoTix Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about PromoTix Software - reviews, pricing plans, popular comparisons to other Event Management products and more. Source: https://www.capterra.com/p/208444/PromoTix --- # PromoTix Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) PromoTix ## What is PromoTix? PromoTix is an event ticketing platform for in-person and virtual events. It was created by event organizers who wanted more from their ticketing company and were tired of losing profits due to high ticket service fees. PromoTix not only has low fees but also advanced marketing tools not offered on other platforms including the ability to create mobile apps without developers, an ambassador network with thousands ready to promote your events, and a virtual streaming platform. ## What is PromoTix used for? [Ticketing](https://www.capterra.com/ticketing-software/)[Event Management](https://www.capterra.com/event-management-software/)[Event Marketing](https://www.capterra.com/event-marketing-software/) Recognitions Shortlist Best ease of use Top alternative Featured Overall rating Based on 94 user reviews Reviews sentiment Positive 97% Neutral 3% Negative 0% Starting price $1.19 Per User, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... - Ticketing / 2026 Our "Best of" badge program showcases products with the highest ratings... - Event Marketing / 2025 - Live Streaming / 2025 - Virtual Event / 2025 Our "Best of" badge program showcases products with the highest ratings... Do you work for PromoTix?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.promotixapp.com&name=PromoTix) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### PromoTix 4.7 (94) VS. [4.7 (164)](https://www.capterra.com/p/144596/Accelevents/reviews/) Starting Price $1.19 Other Starting Price $7000 Flat Rate, One Time Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.7 (94) Ease Of Use 4.6 (164) Value For Money 4.8 (85) Value For Money 4.7 (143) Customer Service 4.7 (83) Customer Service 4.8 (160) ## PromoTix alternatives [4.9 (304)](https://www.capterra.com/p/133885/Purplepass-Ticketing/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.7 (406)](https://www.capterra.com/p/153637/Showpass/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars Highest Rated [4.9 (787)](https://www.capterra.com/p/147664/EventCreate/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.4 (393)](https://www.capterra.com/p/117828/Eventzilla/reviews/) Starting price $1.50 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/208444/PromoTix/alternatives/) ## FAQs about PromoTix Overview ### What problems does PromoTix solve? PromoTix solves expensive ticketing fees, fragmented event workflows, and slow event setup by combining ticket sales, promotion, attendee tracking, QR check-in, and mobile management in one platform. Event organizers, promoters, venues, festival teams, and small businesses benefit most by reducing admin work, improving buyer experience, and lowering marketing and ticketing costs. Answer based on 90 reviews Overview ### Which roles and teams benefit most from PromoTix? PromoTix is most used by business owners, executives, and event leaders who manage ticket sales, promotions, and customer communications. Marketing teams and promoters use it to drive attendance and track campaigns, while producers, artists, and project managers rely on it to organize events, streamline operations, and monitor performance. Answer based on 94 reviews Overview ### What company size and industries is PromoTix built for? PromoTix is built mainly for small businesses in entertainment, with 95% of reviewers from small companies and 19% from Entertainment. It also serves Events Services and Music organizations, each at 12%, fitting festivals, concerts, venues, workshops, comedy clubs, nightclubs, theaters, and private events. Answer based on 94 reviews Features and Usability ### What are the key features of PromoTix? PromoTix includes core event ticketing tools like online registration, mobile ticketing, barcode and ticket scanning, attendee management, and event scheduling. Differentiating features include promotions management, email marketing, mobile app notifications, ambassador-style promo team tracking, and real-time analytics for monitoring sales, engagement, and attendee activity. Answer based on 66 reviews Integrations ### Which third-party tools and platforms does PromoTix integrate with? PromoTix connects to Stripe, Stripe Billing, OBS Studio, Facebook Business Suite, Facebook Live, Instagram, Mailchimp, Messenger, WhatsApp, Snapchat for Business, YouTube, Twitter/X, Google Maps, and Google Maps scraper. These integrations cover payment processing, social publishing, messaging, marketing, and live-streaming tools. Answer based on 10 reviews Getting Started and Support ### What training and onboarding options does PromoTix offer? PromoTix provides in person training, live online sessions, documentation, and videos to help teams get started. In person and live online formats support guided instruction, while documentation and videos give teams written and visual reference material for self-paced learning and review. Answer based on 1 reviews Getting Started and Support ### What customer support options does PromoTix offer, and how do users rate the experience? PromoTix offers email/help desk, FAQ/forum, a knowledge base, phone support, 24/7 live rep, and chat. Users often describe support as responsive, friendly, and helpful, with quick issue resolution and minimal wait times. Some reviewers mention slower replies at times, a learning curve during setup, and wanting more interim support. Answer based on 29 reviews Features and Usability ### Is PromoTix easy to use? PromoTix feels easy to use for many event organizers, with clear setup, mobile access, and straightforward navigation. Beginners, music venues, and festival teams often find the layout manageable for ticketing and promotion, though some users say the interface looks dated, cluttered, or less customizable than competing event platforms. Answer based on 14 reviews Features and Usability ### What features does PromoTix include? PromoTix combines ticketing, event marketing, analytics, mobile app creation, and ambassador program tools in one platform. Event organizers, venues, and marketing teams often use it to manage sales, track campaign performance, send app notifications, support virtual events, and add optional promotional features without paying for tools they do not need. Answer based on 11 reviews ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Ticket Reservations 4.7 (49) 69.39% of 49 reviewers that rated this feature as important or highly important Create and manage ticket reservations for various events Registration Management 4.7 (43) 58.14% of 43 reviewers that rated this feature as important or highly important Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. Event Scheduling 4.7 (37) 56.76% of 37 reviewers that rated this feature as important or highly important Plan an event's time and location Mobile Access 4.9 (29) 72.41% of 29 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Barcode/Ticket Scanning 4.8 (28) 75.00% of 28 reviewers that rated this feature as important or highly important Scan barcodes to ensure accurate pricing and label tracking Reporting/Analytics 4.5 (28) 67.86% of 28 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data PromoTix 72 features Define levels of authorization for access to specific files or systems Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Manage attendance for classes, shifts, meetings, or events Process of managing, tracking, and communicating with individuals who are registered to attend an event Use tools to engage with viewers (e.g., commenting, chat room, polling, and Q&A) Identify a particular segment of population based on specific criteria and customize your efforts to attract their attention Scan barcodes to ensure accurate pricing and label tracking Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Communicate using direct chat or messages within the system Manage, organize, and store contact information Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Searchable repository of information about clients Add customized logos and colors to align with company branding Customize contracts and forms to collect specific information Pre-designed layouts that can be customized to match preferences and requirements Import and export data to and from software applications Electronically collect payments for goods or services Create and send email blasts/campaigns Reminders sent via email Schedule and manage the logistics of activities and other gatherings Plan an event's time and location Manage tickets for specific events Games or game-like elements to track progress and reward accomplishments Obtain tickets via Kiosk upon arrival at event Create landing pages or online forms designed to capture new leads and prospects Automatically identify and save contact information of potential customers Ability to chat online in real time Live stream to multiple devices simultaneously Producing & broadcasting a variety of live video content over the internet, spanning live events, presentations, webinars & interviews Access software remotely via mobile devices Allowing users to order, pay for, obtain, and validate tickets using mobile devices Supports various file formats Broadcast an event, performance, or video using a live feed from multiple cameras Record the audio of phone conversations for quality assurance purposes An on-demand webcast is a pre-recorded presentation available online at the viewer's convenience Real-time registration over the web Allow users to buy and sell tickets online, register for events, and collect buyer information Allows event organizers to sell and manage tickets directly on-site Monitoring and measurement of relevant metrics to assess the performance of IT resources Accept and process customer payments for products or services using hardware and software Broadcast live or pre-recorded presentations, including slides, videos, and multimedia content, over the internet The ability to print tickets before arriving Design, communicate, and distribute incentives to perform a specific action Analyze and gain insights into data in real-time Broadcast live video streams Engage in direct, instant messaging with customers, users, etc. Notifications that are delivered to users as soon as an event occurs Active reporting of data and metrics Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Specify type/number of reserved tickets based on seating selected during booking Reports specific to sales analysis for trends and strategies For selection of seat at booking or check-in Record active support and chat sessions for auditing and training Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. Stream directly to social media channels Market event via social media tools Split the screen or display multiple presenters Gauge satisfaction and receive information for improvement and success Set up connections to third-party platforms to improve business processes Create and manage ticket reservations for various events Customize, sell, and distribute tickets Record and playback video calls Allow users to live stream from your platform for a fee Allows users to view videos without downloading media files Supports various video file formats Virtual waiting area for attendees Make a list and register visitors Built-in website builder or integration with third-party site Get Advice We can help you find the software with the features you need. Features 4.6 (94) 4.6 Based on 94 reviews ## Pricing Value for money 4.8 (85) Free Trial Free Version [View pricing plan details](https://www.capterra.com/p/208444/PromoTix/pricing/) Ticketing $1.19 Other, It includes: - Access Scanning With Ios or Android - Box Office Point of Sale System - Customer & Sales Reports - Discount Codes - Display and Collect Your Own Ticket Service Fees - Facebook - Guest List Management - Instant Daily Payouts With Stripe® - Or Twitch - Password Protected Tickets - Promoprocess Educational Access - Promotix Organizer Mobile App - Secure Ticket Transfers - Set - Ticket an Unsecured Stream on Zoom - Ticket a Secured Stream on Promotix - Unlimited Events - Unlimited Ticket Types - Website Embedded White Label Checkout - Will Call Check-in - Youtube Ticketing + Marketing $1.49 Other, It includes: - All Features of Ticketing - Customer Fan Spending Insights - Facebook and Adroll Tracking Pixels - Mailchimp Marketing Email Integration - Plus: Google - Spotify® Artist Insights Data - Viral Contest Registration Pages Value for money 4.8 (85) 4.8 Based on 85 reviews ## Integrations [ Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[ WhatsApp](https://www.capterra.com/p/180345/WhatsApp/)[ Instagram](https://www.capterra.com/p/210721/Instagram/)[ Stripe](https://www.capterra.com/p/123889/Stripe/)[ Google Maps](https://www.capterra.com/p/227511/Google-Maps/)[ Twitter/X](https://www.capterra.com/p/214056/Twitter/)[ Snapchat for Business](https://www.capterra.com/p/210733/Snapchat/)[ YouTube](https://www.capterra.com/p/237905/YouTube/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.7 (83) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.7 (83) 4.7 Based on 83 reviews ## User reviews Overall rating 4.7 Based on 94 reviews Filter by rating 5(73) 4(18) 3(3) 2(0) 1(0) Mentioned topic Sorted by most recent BR Brian R. Event Planner Events Services ### "PromoTix For Events" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 April 1, 2025 Overall, PromoTix was super easy to use to set up an event and creating the event was super quick to do. I would recommend this to other people who are looking to sell tickets for an event. Pros PromoTix was super easy to use and familiarize myself with, setting up an event was seamless and easy. Cons The only thing that I would list as a con is that setting up a payment option can be a little buggy. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. LA Lanecia A. CEO Entertainment ### "Promotix Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 3.0 3.0 Likelihood to Recommend 10/10 March 29, 2025 So far so good its doing what it needs to do Pros The layout it's very comprehensive and user friendly Cons That I couldn't do my add on with the actual ticket without it closing the ticket Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JB Jerome b. Entertainment Entertainment ### "stppiff man first review " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 3.0 3.0 Likelihood to Recommend 7/10 March 23, 2025 to early to say ida have to wait till i sell some tickets Pros first time user to early to say i have to wait till my event Cons setting up the tickets to sell wasn't difficult Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DB Danielle B. Ticket sales Sports ### "Michigan Eagles Tix " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 3/10 March 10, 2025 Experience was great. Easy step by step instructions and set up. Pros Easy to sign up and get your event published and going Cons There was nothing I didn’t like about PromoTix Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor March 11, 2025 Thanks so much Danielle! Happy to have you on the platform. LV Lisette v. NLD Liaison Team CENTCOM Military ### "Promotix will help you setting up a great event!" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 5/10 March 5, 2025 Very helpfull, lot's of support on internet or via Zoom. I think for large events it's a good way to sell tickets. Various options to keep track of ticket sales and to retreive (guest/visitor) lists. Pros The online help was always available. Lot of different possibilities to built a website and sell your tickets. On your website you can only upload horizontal pictures and rather small pictures. Cons You get a lot of mails with tips for better sales (which I understand), but we organize a small private event, so for me it's just filling my inbox. I had to fill in an URL about my event in Stripe and I didn't have one, I adapted my LinkedIn. It would be great if you could choose the website you make on Promotix for this. Some visitors think you have to give too much personal information when buying the tickets. Alternatives considered [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) Reasons for choosing PromoTix Price and all the possibilities available. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CX Chris X. Treasurer Events Services ### "First time user review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 March 2, 2025 easy to setup, generally intuitive to use, but would like more explanation to all of its features and functions Pros simplicity was what i liked most about promotix Cons user interface looks less professional compared to competitors Alternatives considered [Trello](https://www.capterra.com/p/211559/Trello/) Reasons for choosing PromoTix Free trial was provided and was able to try out instantyl Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. FH Fraser H. Chsir Non-Profit Organization Management ### "Simplicity & fair costs" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 February 28, 2025 Simplicity itself and helpful support team Pros Simple to use - well laid out & reasonable costs Cons Has no following to advertise to unlike eventbrite Switched from [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) Cost - eventbrite is becoming very expensive Alternatives considered [TicketSource](https://www.capterra.com/p/134828/TicketSource/) Reasons for choosing PromoTix Seemed good value and offered easy to implement featured Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JB Jason B. Owner Entertainment ### "Fantastic customer service & additional marketing tools" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 26, 2025 I have a lot of questions and I am not the best with the latest technology. Promotix made it a very easy transition to their platform. I would highly recommend their company. All of my questions and concerns were addresses and they have great follow-up. Pros Personal service with additional built in marketing techniques. Step by step instructions and very easy access to questions and concerns. Cons I do not have any concerns at this time. Alternatives considered [Etix](https://www.capterra.com/p/9348/Etix/) Reasons for choosing PromoTix Additional marketing tools and ease of use Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JO Jean O. Project Manager Non-Profit Organization Management ### "Great, User Friendly Platform!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 February 20, 2025 Very user friendly. The reporting system is great so I could keep track of my attendees and the events/items they purchased/registered for. Pros The platform is so easy to use! Very user friendly. Cons I had to be creative on adding CME disclaimers. For example, we needed to get permission from attendees to share contact info with vendors. There was not a place to add that box. Alternatives considered [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) Reasons for choosing PromoTix It was a better fit for our event registration and management goals. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Ruth E. Leadership Training and Coaching Management Consulting ### "Great experience with Promotix" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 29, 2025 Excellent. I have referred a couple of friends Pros It was easy to use and I could share it easily Cons I wished the report on the excel spreadsheet included those who were my guests Switched from [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) Promotix was cheaper and they had ever feature I needed Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/208444/PromoTix/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [Eventbrite vs PromoTix](https://www.capterra.com/compare/114949-208444/Eventbrite-vs-PromoTix)