--- title: "PromoTix Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about PromoTix Software - reviews, pricing plans, popular comparisons to other Event Management products and more." source_url: "https://www.capterra.com/p/208444/PromoTix/" page_type: "product" language: "en" publication_date: "2026-11-03" --- # PromoTix Software Review 2026: Features, Integrations, Pros & Cons Last updated on November 3, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) PromoTix ## What is PromoTix? PromoTix is an event ticketing platform for in-person and virtual events. It was created by event organizers who wanted more from their ticketing company and were tired of losing profits due to high ticket service fees. PromoTix not only has low fees but also advanced marketing tools not offered on other platforms including the ability to create mobile apps without developers, an ambassador network with thousands ready to promote your events, and a virtual streaming platform. ## What is PromoTix used for? [Ticketing](https://www.capterra.com/ticketing-software/)[Event Management](https://www.capterra.com/event-management-software/)[Event Marketing](https://www.capterra.com/event-marketing-software/) Recognitions Shortlist Best ease of use Top alternative Featured Overall rating Based on 96 user reviews Reviews sentiment Positive 97% Neutral 3% Negative 0% Starting price $1.19 Per User, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... - Ticketing / 2026 Our "Best of" badge program showcases products with the highest ratings... - Event Marketing / 2025 - Live Streaming / 2025 - Virtual Event / 2025 Our "Best of" badge program showcases products with the highest ratings... Do you work for PromoTix?[Manage this product listing](https://www.g2.com/products/promotix/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### PromoTix 4.8 (96) VS. [4.9 (304)](https://www.capterra.com/p/133885/Purplepass-Ticketing/reviews/) Starting Price $1.19 Other Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.7 (96) Ease Of Use 4.8 (5,835) Value For Money 4.8 (87) Value For Money 4.9 (3,609) Customer Service 4.7 (85) Customer Service 4.9 (3,336) ## PromoTix alternatives [4.9 (597)](https://www.capterra.com/p/112510/Ticket-Tailor/reviews/) Starting price $0.28 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars Highest Rated [4.9 (789)](https://www.capterra.com/p/147664/EventCreate/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.7 (406)](https://www.capterra.com/p/153637/Showpass/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.7 (164)](https://www.capterra.com/p/144596/Accelevents/reviews/) Starting price $7000.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/208444/PromoTix/alternatives/) ## FAQs about PromoTix Overview ### What problems does PromoTix solve? PromoTix solves high ticketing fees, fragmented event promotion, and manual attendee tracking by combining ticket setup, flexible ticket types, promo codes, sales reporting, email or app notifications, and QR check-in in one system. Event promoters, venue operators, festival organizers, and small-business hosts benefit when launching in-person, virtual, recurring, or hybrid events. Answer based on 67 reviews Overview ### Which roles and teams benefit most from PromoTix? PromoTix is most used by event owners, CEOs, directors, promoters, and producers who manage ticket sales, event setup, and attendee communications. Project managers and operations teams use it to coordinate event logistics, while artists and venue-facing teams can organize promotions, track registrations, and support audience access to live events. Answer based on 96 reviews Overview ### What company size and industries is PromoTix built for? PromoTix is built primarily for small businesses in entertainment, which represent 95% and 19% of reviewers, respectively. It supports festivals, concerts, venues, workshops, comedy clubs, nightclubs, theaters, and private events. Reviewer industries also include event services at 12% and music at 11%, with limited midsize and enterprise adoption. Answer based on 96 reviews Features and Usability ### What are the key features of PromoTix? PromoTix includes ticket reservations for tracking sales and holding seats, event scheduling for planning and promoting events, and barcode/ticket scanning for validating entry. It also provides registration and attendee management, customer data management for organizing contact details, mobile access, and point of sale (POS) for venue ticket sales. Answer based on 26 reviews Integrations ### Which third-party tools and platforms does PromoTix integrate with? PromoTix integrates with 11 third-party tools and platforms, including Stripe, Mailchimp, Facebook Business Suite, Instagram, Messenger, Snapchat for Business, Twitter/X, WhatsApp, YouTube, Google Maps, and Google Maps scraper. Stripe is the main payment integration, while the other connections cover marketing, social media, messaging, and mapping. Answer based on 9 reviews Getting Started and Support ### What training and onboarding options does PromoTix offer? PromoTix provides in person training, live online sessions, documentation, and videos to support team setup. In person and live online formats can guide users through configuration, while documentation and videos offer written and visual reference materials for self-paced review and feature learning. Answer based on 1 reviews Getting Started and Support ### What customer support options does PromoTix offer, and how do users rate the experience? PromoTix offers email/help desk, FAQ/forum, knowledge base, phone support, 24/7 live representatives, and chat. Users generally describe staff as responsive, helpful, and friendly, with prompt answers and low wait times; several cite hands-on setup assistance. Some users report slower support at times and want more interim help during implementation. Answer based on 29 reviews Features and Usability ### Is PromoTix easy to use and navigate? PromoTix provides an approachable event-management interface, although some organizers find its design dated or cluttered. Beginners and small event teams value the straightforward setup, navigation, mobile access, and guided support. Teams working across many modules may need time to learn the layout and may want more design customization. Answer based on 14 reviews Features and Usability ### What features does PromoTix offer for event marketing and ticketing? PromoTix combines ticketing, event promotion, analytics, ambassador management, mobile apps, and virtual-event tools in one platform. Event organizers and venue teams value the optional marketing features and campaign tracking, which can support attendance and sales efforts. Some specialized registration requirements, such as consent checkboxes, may require creative workarounds. Answer based on 11 reviews ## Features AI summary Based on 7,426 Event Management reviews Capterra data shows that buyers of Event Management software rank the following features as their top priorities: - **Registration Management** (**53%** of reviewers rated this feature as critical) - **Event Scheduling** (**52%**) - **Attendee Management** (**48%**) PromoTix supports all three features that reviewers rate highest: **Registration Management**, **Event Scheduling**, and **Attendee Management**. Together, these capabilities help businesses handle sign-ups, keep event timelines organized, and manage attendee details in one place, allowing teams to run events more efficiently and deliver a better participant experience. Registration Management 4.7 (44) 59.09% of 44 reviewers that rated this feature as important or highly important Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. Event Scheduling 4.7 (38) 57.89% of 38 reviewers that rated this feature as important or highly important Plan an event's time and location Attendee Management 4.7 (27) 70.37% of 27 reviewers that rated this feature as important or highly important Process of managing, tracking, and communicating with individuals who are registered to attend an event Mobile Access 4.9 (31) 74.19% of 31 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Customizable Forms 5.0 (3) 0.00% of 3 reviewers that rated this feature as important or highly important Customize contracts and forms to collect specific information Ticket Reservations 4.7 (49) 69.39% of 49 reviewers that rated this feature as important or highly important Create and manage ticket reservations for various events PromoTix 75 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Attendance Management: Manage attendance for classes, shifts, meetings, or events - Attendee Management: Process of managing, tracking, and communicating with individuals who are registered to attend an event - Audience Engagement: Use tools to engage with viewers (e.g., commenting, chat room, polling, and Q&A) - Audience Targeting: Identify a particular segment of population based on specific criteria and customize your efforts to attract their attention - Barcode/Ticket Scanning: Scan barcodes to ensure accurate pricing and label tracking - Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results - Chat/Messaging: Communicate using direct chat or messages within the system - Contact Management: Manage, organize, and store contact information - Credit Card Processing: Accept and process credit card transactions - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Data Management: Searchable repository of information about clients - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Import/Export: Import and export data to and from software applications - Data Synchronization: Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency - Electronic Payments: Electronically collect payments for goods or services - Email Marketing: Create and send email blasts/campaigns - Email Reminders: Reminders sent via email - Event Management: Schedule and manage the logistics of activities and other gatherings - Event Scheduling: Plan an event's time and location - Event Ticketing: Manage tickets for specific events - Gamification: Games or game-like elements to track progress and reward accomplishments - Kiosk Ticketing: Obtain tickets via Kiosk upon arrival at event - Landing Pages/Web Forms: Create landing pages or online forms designed to capture new leads and prospects - Lead Capture: Automatically identify and save contact information of potential customers - Live Chat: Ability to chat online in real time - Live Streaming: Live stream to multiple devices simultaneously - Live Streaming Production: Producing & broadcasting a variety of live video content over the internet, spanning live events, presentations, webinars & interviews - Mobile Access: Access software remotely via mobile devices - Mobile Ticketing: Allowing users to order, pay for, obtain, and validate tickets using mobile devices - Multimedia Support: Supports various file formats - Multiple Camera Feeds: Broadcast an event, performance, or video using a live feed from multiple cameras - On-Demand Recording: Record the audio of phone conversations for quality assurance purposes - On-Demand Webcasting: An on-demand webcast is a pre-recorded presentation available online at the viewer's convenience - Online Registration: Real-time registration over the web - Online Ticketing: Allow users to buy and sell tickets online, register for events, and collect buyer information - Onsite Ticketing: Allows event organizers to sell and manage tickets directly on-site - Performance Monitoring: Monitoring and measurement of relevant metrics to assess the performance of IT resources - Point of Sale (POS): Accept and process customer payments for products or services using hardware and software - Presentation Streaming: Broadcast live or pre-recorded presentations, including slides, videos, and multimedia content, over the internet - Print-at-Home: The ability to print tickets before arriving - Promotions Management: Design, communicate, and distribute incentives to perform a specific action - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-time Broadcasting: Broadcast live video streams - Real-Time Chat: Engage in direct, instant messaging with customers, users, etc. - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Reporting: Active reporting of data and metrics - Registration Management: Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Reserved Seating: Specify type/number of reserved tickets based on seating selected during booking - Sales Reports: Reports specific to sales analysis for trends and strategies - Seating Map: For selection of seat at booking or check-in - Session Recording: Record active support and chat sessions for auditing and training - Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. - Social Media Streaming: Stream directly to social media channels - Social Promotion: Market event via social media tools - Split/Multi-Screen: Split the screen or display multiple presenters - Support Ticket Management: Allow customers/users to submit support queries and service requests - Surveys & Feedback: Gauge satisfaction and receive information for improvement and success - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Ticket Reservations: Create and manage ticket reservations for various events - Ticketing: Customize, sell, and distribute tickets - Video Call Recording: Record and playback video calls - Video Monetization Tools: Allow users to live stream from your platform for a fee - Video Streaming: Allows users to view videos without downloading media files - Video Support: Supports various video file formats - Virtual Lobby: Virtual waiting area for attendees - Visitor Registration: Make a list and register visitors - Website Management: Built-in website builder or integration with third-party site --- Get Advice We can help you find the software with the features you need. Features 4.6 (96) 4.6 Based on 96 reviews ## Pricing Value for money 4.8 (87) Free Trial Free Version [View pricing plan details](https://www.capterra.com/p/208444/PromoTix/pricing/) Ticketing $1.19 Other, It includes: - Access Scanning With Ios or Android - Box Office Point of Sale System - Customer & Sales Reports - Discount Codes - Display and Collect Your Own Ticket Service Fees - Facebook - Guest List Management - Instant Daily Payouts With Stripe® - Or Twitch - Password Protected Tickets - Promoprocess Educational Access - Promotix Organizer Mobile App - Secure Ticket Transfers - Set - Ticket an Unsecured Stream on Zoom - Ticket a Secured Stream on Promotix - Unlimited Events - Unlimited Ticket Types - Website Embedded White Label Checkout - Will Call Check-in - Youtube Ticketing + Marketing $1.49 Other, It includes: - All Features of Ticketing - Customer Fan Spending Insights - Facebook and Adroll Tracking Pixels - Mailchimp Marketing Email Integration - Plus: Google - Spotify® Artist Insights Data - Viral Contest Registration Pages Professional Custom quote available It includes: - 60 Day on-Boarding - All Featres of Ticketing + Marketing - Ambassador Network Access - Ambassador Promotional GPS Tracking With Google Maps - Ambassador Social Media Tracking - Ambassador Tasks and Rewards - Branded Mobile App - Mobile App CMS - Plus: Dedicated Client Success Manager - Reserved Seating - RFID Access Control - RFID Cashless Payments - RFID Sponsor Activations - RFID Wristband Fulfillment Value for money 4.8 (87) 4.8 Based on 87 reviews ## Integrations [ WhatsApp](https://www.capterra.com/p/180345/WhatsApp/)[ Instagram](https://www.capterra.com/p/210721/Instagram/)[ Stripe Payments](https://www.capterra.com/p/123889/Stripe/)[ Google Maps](https://www.capterra.com/p/227511/Google-Maps/)[ Twitter/X](https://www.capterra.com/p/214056/Twitter/)[ Snapchat for Business](https://www.capterra.com/p/210733/Snapchat/)[ YouTube](https://www.capterra.com/p/237905/YouTube/)[ Facebook Business Suite](https://www.capterra.com/p/235972/Facebook-Business-Suite/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.7 (85) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.7 (85) 4.7 Based on 85 reviews ## User reviews Overall rating 4.8 Based on 96 reviews Filter by rating Counts reflect reviews available in this feed. 5(75) 4(18) 3(3) 2(0) 1(0) Mentioned topic Recent reviews first, then most helpful RE Reviewer Promotions Manager Used the software for: Less than 1 year ### "PromoTix Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 September 27, 2026 PromoTix was very helpful and easy to get things going. My event was much more organized and able to manage. Pros I love everything about PromoTix! It was very easy to setup and get my event created. It helped my event tremendously and was great for the price. Cons There is not anything that I liked least about PromoTix. I look forward to using it for future events. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Verified Reviewer Oracle Fusion HCM Used the software for: I used a free trial ### "Promo Tix Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 July 27, 2026 My experience with PromoTix has been very positive. The platform is easy to use, streamlines event management, and provides helpful promotional tools that make selling tickets more efficient. Its fast payouts, flexible ticketing options, and useful analytics make it a reliable solution for organizers of all sizes. Pros PromoTix offers lower ticketing costs, fast payments, and easy event management, making it a great choice for event organizers. Its built-in promotion tools, flexible ticket types, and mobile-friendly experience help increase ticket sales and simplify event operations. With marketing analytics and strong support for recurring events, PromoTix is an efficient all-in-one event ticketing platform. Cons for me, i don't have any cons but my suggession is please minimize the ticketing costs and Prefer an all-in-one platform for ticketing and promotion. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Leadership Training and Coaching Used the software for: Less than 1 year ### "Great experience with Promotix" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 30, 2025 Excellent. I have referred a couple of friends Pros It was easy to use and I could share it easily Cons I wished the report on the excel spreadsheet included those who were my guests Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Owner Used the software for: Less than 1 year ### "Fantastic customer service & additional marketing tools" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 27, 2025 I have a lot of questions and I am not the best with the latest technology. Promotix made it a very easy transition to their platform. I would highly recommend their company. All of my questions and concerns were addresses and they have great follow-up. Pros Personal service with additional built in marketing techniques. Step by step instructions and very easy access to questions and concerns. Cons I do not have any concerns at this time. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer ED Used the software for: Less than 1 year ### "Love program " 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 June 21, 2023 Pros Easy to set up and use. Looks professional Cons Struggling with accepting payments, prevented our sales Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Jean O. Project Manager Used the software for: 1-3 years ### "Great, User Friendly Platform!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 February 25, 2025 Very user friendly. The reporting system is great so I could keep track of my attendees and the events/items they purchased/registered for. Pros The platform is so easy to use! Very user friendly. Cons I had to be creative on adding CME disclaimers. For example, we needed to get permission from attendees to share contact info with vendors. There was not a place to add that box. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Treasurer Used the software for: I used a free trial ### "First time user review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 March 4, 2025 easy to setup, generally intuitive to use, but would like more explanation to all of its features and functions Pros simplicity was what i liked most about promotix Cons user interface looks less professional compared to competitors Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Founder Used the software for: Less than 1 year ### "PROMOTIX ROCKS !" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 8, 2025 Pros Promotix is very user friendly. In addition to this the fees were significantly lower than its competitors and allowed my attendees to pay less out of pocket in fees. Cons I would appreciate if Promotix allowed me to add more details about my event as well as add a FAQ and answer section ( similar to Eventbrite) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Chsir Used the software for: I used a free trial ### "Simplicity & fair costs" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 March 3, 2025 Simplicity itself and helpful support team Pros Simple to use - well laid out & reasonable costs Cons Has no following to advertise to unlike eventbrite Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Vishesh S. Management Trainee Used the software for: Less than 1 year ### "Great All in one Event management tool" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 January 28, 2025 Promotix is a great tool for organising an event in every mode. It helps to manage and promote my events very effectively. There is no extra fees. It is very easy to use for beginner level users. We can manage promotix from our phone also. I personally very like this tool to manage every single event or marketing from one tool only. Pros Promotix is a great tool for organising an event virtually, in person or online. It is also cost effective. We can also send emails to the clients and the customers directly by using this platform. Promotix help me to promote my events also. Cons No, not as of now... Support is lil bit slow sometimes. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/208444/PromoTix/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [Eventbrite vs PromoTix](https://www.capterra.com/compare/114949-208444/Eventbrite-vs-PromoTix)