# Page 2 | PromoTix Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is PromoTix the right Event Management solution for you? Explore 94 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/208444/PromoTix/reviews --- PromoTix 4.7 (94) [View alternatives](https://www.capterra.com/p/208444/PromoTix/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 2 - Reviews of PromoTix ## Showing most helpful reviews Showing 26-50 of 94 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use DD Drew D. Sales Manager Construction Used the software for: 1-2 years ### "All-in-One Event Management Platform" January 13, 2025 5.0 PromoTix has been an excellent solution for managing events effectively. It simplifies ticketing, promotion, and attendee engagement, making it an indispensable tool for event organizers. Pros Comprehensive event management features, from ticketing to promotion. User-friendly interface with straightforward navigation. Effective tools for boosting event attendance through marketing integrations. Cons Limited customization options for certain features. Some advanced tools could benefit from more detailed documentation. Review Source HK Hamza K. Lead Generation Information Technology and Services Used the software for: Less than 6 months ### "Best for organizing events" January 13, 2025 5.0 Pros Their services like organizing events and marketing services are very smooth and they also gives customer support under 24 hours to solve any queries. Cons Nothing much but I think a bit more costly Review Source DB Danielle B. Ticket sales Sports Used the software for: I used a free trial ### "Michigan Eagles Tix " March 10, 2025 5.0 Experience was great. Easy step by step instructions and set up. Pros Easy to sign up and get your event published and going Cons There was nothing I didn’t like about PromoTix Review Source Response from PromoTix March 11, 2025 Thanks so much Danielle! Happy to have you on the platform. LA Lanecia A. CEO Entertainment Used the software for: Less than 6 months ### "Promotix Review" March 29, 2025 5.0 So far so good its doing what it needs to do Pros The layout it's very comprehensive and user friendly Cons That I couldn't do my add on with the actual ticket without it closing the ticket Review Source LB Larry B. Artist Arts and Crafts Used the software for: 6-12 months ### "PromoTix Review" December 27, 2024 4.0 PromoTix was an effective choice for me for event organizing as an individual with fairly small scale event needs. Pros PromoTix made event organization more accessible as a newbie and help simplify the process. Cons PromoTix unfortunately doesn’t offer a team feature. This wasn’t an issue for me as I was the sole event organizer, but I could anticipate this deficit creating issues. Review Source MD Michael D. Project Lead Arts and Crafts Used the software for: I used a free trial ### "A Solid Ticketing and Event Marketing Platform!" January 8, 2025 4.0 The mobile app allows for smooth on-site check-ins and ticket scanning. It’s quick, reliable, and keeps the process hassle-free. Pros I particularly liked the integrated marketing tools that make it easy to create and manage promotional campaigns. The ability to track performance and engagement through built-in analytics has been a game-changer for optimizing outreach strategies. Cons One drawback I noticed is that the user interface can feel a bit cluttered, especially when navigating multiple features at once. It takes some time to get familiar with the layout, and a more streamlined design would make the platform even more intuitive. Review Source FO Faith O. None Food & Beverages Used the software for: Less than 6 months ### "Promotix Review" November 14, 2024 4.0 It is okay, I did not have a terrible experience but things could be better. Pros I like that it also has an app you can download, which makes accessing it much easier. I also like that they walk you through each step when creating an event, it was comprehensible for a beginner. Cons I did not like that I could not send a mass email to people who purchase tickets for an event like how Eventbrite does. Perhaps they do and I just could not find it. Things are a bit hard to find after creating an event. Review Source MT Manika T. HR Executive Information Technology and Services Used the software for: I used a free trial ### "Best Event Management Tool" January 22, 2025 5.0 Promotix is a best event management tool which helps everyone to organize and promote their events. My experience with Promotix is great because they do not charge any extra fees.. It is cost effective and saves your time. they also help to do the marketing also. Pros Promotix is a best event management tool and the best thing about Promotix is that there is no extra fees you need to pay or you will not lose money on ticketing. Promoters will also helps you to earn commissions. It is very easy to setup the virtual or hybrid events. Cons Its little bit tricky and takes time to learn. Slow support. Review Source Shivani G. HR Executive Human Resources Used the software for: 6-12 months ### "Ticketing Platform" January 22, 2025 5.0 Pros PromoTix is a easy to use ticketing platform Cons PromoTix can improve the quality of their support team Review Source BR Brian R. Event Planner Events Services Used the software for: Less than 6 months ### "PromoTix For Events" April 1, 2025 4.0 Overall, PromoTix was super easy to use to set up an event and creating the event was super quick to do. I would recommend this to other people who are looking to sell tickets for an event. Pros PromoTix was super easy to use and familiarize myself with, setting up an event was seamless and easy. Cons The only thing that I would list as a con is that setting up a payment option can be a little buggy. Review Source lW lakisha W. administration Events Services Used the software for: I used a free trial ### "kisha's PromoTix " January 9, 2025 5.0 Pros user-friendly interface. Easy to use and navigate, and of course, the cost of using it. I like that there are 'bolt on' features such as the marketing tools Cons Overall I am very pleased with my experience Review Source NJ Neil J. Director Media Production Used the software for: I used a free trial ### "Fantastic Product with Great Results!" January 13, 2025 5.0 Exceptional onboarding, learning the product was easy! Great results! Pros Easy to use, great results, innovative solution! Cons Nothing comes to mind, it is the best site for ticketing I have found. Review Source VW Valerie W. Director Education Management Used the software for: I used a free trial ### "Promotix10" December 30, 2024 5.0 Able to enter all required data quickly & easily with prompts Pros Able to enter all data quickly & easily with prompts Cons All was good as there were no issues & easy to use Review Source SS Stephen S. Director Hospitality Used the software for: Less than 6 months ### "PromoTix - get it and get liberated from EventBrite" November 8, 2024 5.0 Top notch web site, easy to create events. Pros It's easy and much less expensive than Eventbrite. Cons nothing at all. Everything is working well. Switched from [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) cost-effective and easier to use the platform Review Source MS Michael S. Resaw Operator Logistics and Supply Chain Used the software for: Less than 6 months ### "I would recommend " January 8, 2025 4.0 Very efficient and user friendly process for handling for handling and transfers has saved me countless hours of manual work because it can be done right from inside the promotix. It's a relief to have a team that simplifies these tasks. Pros Very efficient and User-friendly. Great for transfers. Cons I honestly have no complaints for Promotix. Review Source VK Vanitha K. Senior Application Consultant Health, Wellness and Fitness Used the software for: I used a free trial ### "Cost Effective event management solution" January 10, 2025 5.0 Overall promotix presents a cost effective solution Pros The services fees is less when compared with other products Cons As much as i have used it did not find any cons with it Review Source KK Kyia K. Event coordinator of Entertainment Used the software for: Less than 6 months ### "PromoTix is hands down better then Eventbrite" August 30, 2024 5.0 Overall i love it!! I used to use eventbrite Pros The fact i can manage my event from my phone. Cons The fact i could t figure out how to go back in and edit an already posted event Switched from [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) Couldn’t manage my events on my phone I had to use the laptop Review Source GV Gabriel V. Creative Director Entertainment Used the software for: Less than 6 months ### "Life saving for a small events company! " July 16, 2023 5.0 Pros I was so intimidated initially in choosing a ticketing platform for our small business. But PromoTix has absolutely swept us away. They were so incredibly easy to use and straightforward in setting up everything, and we couldn’t be more grateful. Cons To be completely honest there isn’t much that I can put here. I think the only small thing I have to say is putting their/Stripes credit processing fee more clearly when people are signing up just so they know one thousand percent what to expect. but this is one very small nit pick. Review Source CC Chris C. CEO/COO Management Consulting Used the software for: 6-12 months ### "Hidden Gem" July 22, 2021 4.0 From launching a new Security Industries Chamber network to national virtual networking events, business conventions, and more, having a consistent ticketing system makes a huge difference in our customer experience. Pros With almost every webinar platform basing their costs on the tickets sold through their systems, having our own ticketing system saves us tons of cash in dealing with webinar platforms and their extra, hidden add-on cost programs. It also provides us with a consistent ticketing system that encourages our own affiliate model with their hordes of volunteers and a mobile app to drive traffic through. Cons When we bought it we thought we'd be able to make free apps with each event, something that would help us with our promotions via CPI marketing campaigns. When that didn't work out because only the first one was included in our package, it kinda through our plans for the year in a bit of a tizzy. The first app is great, and very, much appreciated, but it's quite different from having an app for each event. Reason for choosing PromoTix The LTD offer really made the most sense, and the \[SENSITIVE CONTENT\] being very approachable and hands on in getting things done was really valuable to me. Switched from [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) Unified customer experience. Improved ticketing terms. Review Source JG Javier G. Executive Producer Music Used the software for: 2+ years ### "Saved us $42,000 in Ticketing Fees!" September 13, 2020 5.0 Amazing customer service. \[SENSITIVE CONTENT HIDDEN\] was our client success person and was there whenever you needed him. He helped get our ambassador program up and running and the ambassadors trained too. We had over 400 ambassadors on the program! PromoTix is going to crush all the other ticketing companies. There's just no way the others can compete anywhere close on the value these guys provided us. Pros PromoTix saved our music festival over $42,000 this year in ticketing fees. We previously used Eventbrite. We were able to raise the ticket price a bit and make that money since we used to pass it on to the attendee. The marketing features are also really robust. We were able to launch a mobile app right from the backend of the software without any developers, and their Ambassador Program drove over $400,000 in additional sales over the last couple of years. It's super user friendly, and well designed too. They just launched a virtual events platform that we plan on using to broadcast our festival this coming year in 2021 as well. Cons There wasn't much we didn't like about PromoTix. If I had to pick something, and think hard - they have a really beautifully designed pre-sale registration page and my only wish would be that the actual event page is redesigned one day to look more like the registration page since it looks better. Overall though, the software did everything we wanted it to and more. Alternatives considered [Etix](https://www.capterra.com/p/9348/Etix/)[Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) Reason for choosing PromoTix Every ticketing company charges ridiculous fees and provides a basic technology for doing so. We wanted to capture more of our final attendee's price paid for the ticket, rather than it going to the ticketing company. PromoTix offers Fee Free ticketing allowing us to do that. When we saw their marketing tools, such as the ability to launch a mobile app for your event from your dashboard without developers - we were immediately sold. None of the other guys came close in value for money. Switched from [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) $42,000 in ticketing fees saved over Eventbrite. Glad we did too because I heard Eventbrite is now holding people's money until after their event ever since COVID. PromoTix pays out daily still. Review Source RC Rebecca C. Trainer Health, Wellness and Fitness Used the software for: Less than 6 months ### "Recommended!" July 4, 2024 5.0 It was overall a very positive experience. Pros The ease of use and how fast it was to set up my event. Cons There are not a ton of customization options and it was kind of hard to find the ones that exist. Switched from [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) The fees on a Eventbrite were too high. Review Source SP Sian P. Event Manager Food & Beverages Used the software for: 6-12 months ### "Really great product and doesn't rip the customer off" September 7, 2023 5.0 Online booking is essential for events - PromoTix is a powerful and cost effective tool. Pros Easy to use and navigate, and of course, the cost of using it. I like that there are 'bolt on' features such as the marketing tools, but if you don't need them, then you don't pay for them! Cons There is no facility to add a team. Currently, the one user is the Admin, and for scanning in attendees, you have to log in as the main user, then flick a switch on the smartphone app to switch off what your users can see. This in turn means that you as an admin, also cannot see/use the extras that have been switched off - and have to revert to you PC/Laptop to gain any insight. I have broached this subject with the PromoTix team and they tell me it will be something in the near future... Reason for choosing PromoTix Easy, powerful, cost effective Switched from [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) Eventbrite has become clunky and a bit of a Frankenstein and difficult to navigate around. Review Source WR Will R. Owner Entertainment Used the software for: 2+ years ### "Great Ticketing Management and Marketing" September 13, 2020 5.0 Overall we really enjoy working with the team at PromoTix. They've taken our feedback to heart and have even made some developments and releases on features we requested. They always get back to us quickly and are willing to train our staff when need be at no charge. No complaints. Pros We launched a mobile app for our venue, Venue 578 that over 3,000 people downloaded. We used to send text SMS marketing out for new show announcements, but now we do it through the app notifications and have saved a ton of money monthly. The ticketing is super easy to use, and so are the marketing features. It manages our team of 45 street team members and tracks their promotions on social media. We no longer have to collect hard ticket money from their sales since it does that automatically too through the app. Cons They only use Stripe for credit card processing right now. I wish there was a choice to put in your own processor. You still save though because there are no ticket service fees so it comes out cheaper anyways. Their merchandise module integrates with Shopify. I wish it integrated with Squarespace as well. Alternatives considered [Etix](https://www.capterra.com/p/9348/Etix/)[Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) Reason for choosing PromoTix PromoTix was less expensive and we saw how we could make more money using the platform than the other companies. Review Source Paul T. Business Owner, Marketer Entertainment Used the software for: 6-12 months ### "Promotix will work for us but waiting for small changes to roll out to our bigger events" July 22, 2021 5.0 Cannot rate the support highly enough. Would recommend you try this platform for yourselves. Its a winner. Pros Support - very responsive support. After coming on board they conducted a 60 minute zoom call to explain the package and discover how we in Australia intend to use it. Promotional Benefits - Unlike almost every self run ticketing platform, Promotix offers a range of Promotional features that will massively increase our Event's exposure and sales. Cons Australian Tax Office compliance - It's not quite there yet. There are a few mandatory requirements from the ATO that are not met with the receipts generated by Promotix. Unfortunately at time of this review I have not been able to roll out this program to its fullest potential. Have requested some Dev changes and am waiting for results. But positive we will be using it on our main events very soon. Reason for choosing PromoTix Customer service and responsiveness of support. 100% no brainer. Promotix were fantastic Review Source KM Kristen M. Co-Founder, Director of Marketing Music Used the software for: 6-12 months ### "Customer focused team | Great ticketing platform" July 22, 2021 5.0 I can't express how great of a job this team does with putting the customer first. They provide quick and fast issue resolution and even work with you to adapt existing and add new features to meet your needs. Pros The integration process was seamless. \[SENSITIVE CONTENT\] and team went above and beyond to ensure we had a seamless transition from Eventbrite to Promotix. Cons There are a few reporting metrics and capabilities that we lost when transitioning to this platform. However, \[SENSITIVE CONTENT\] and team have been quick to reply and work with us to enhance and even develop new capabilities as we've needed them. Alternatives considered [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) Switched from [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) PromoTix is a low cost option that provided us the basics of what we needed to sell tickets for our event. We look forward to working with the team in the future to continue adapting the platform to fit all of our needs. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.