--- title: "Jack Project Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Jack Project Software - reviews, pricing plans, popular comparisons to other Project Management products and more." source_url: "https://www.capterra.com/p/208448/Jack-Project/" page_type: "product" language: "en" --- # Jack Project Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on August 20, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support) Jack Project ## What is Jack Project? The All-in-One Solution for Knowledge, Tasks, Projects, and Documents! Jack Project offers your company a powerful software solution to manage tasks, projects, and knowledge documents seamlessly. Enhance collaboration within your organization and among teams by streamlining all processes into a unified workflow. If you aim to make collaboration more cohesive, transparent, and measurably more effective, Jack Project is the ideal choice for your business. Available as an On-Premises or cloud-based version. Made in Austria! ## What is Jack Project used for? [Document Generation](https://www.capterra.com/document-generation-software/)[Collaboration](https://www.capterra.com/collaboration-software/)[Help Desk](https://www.capterra.com/help-desk-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price €22.5 Per User, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Jack Project?[Manage this product listing](https://www.g2.com/products/jack-project/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Jack Project 0.0 VS. [4.6 (6,117)](https://www.capterra.com/p/147657/monday-com/reviews/) Starting Price €22.5 Per User, Per Month Starting Price $9 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.5 (973) Value For Money 0.0 (0) Value For Money 4.3 (796) Customer Service 0.0 (0) Customer Service 4.4 (768) ## Jack Project alternatives [4.7 (565)](https://www.capterra.com/p/144020/Aha/reviews/) Starting price $59.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.4 (234)](https://www.capterra.com/p/179501/ManageEngine-Service-Desk-Plus/reviews/) Starting price $16.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [Bitrix24](https://www.capterra.com/p/113540/Bitrix24/) [4.2 (1,005)](https://www.capterra.com/p/113540/Bitrix24/reviews/) Starting price $69.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 82% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/113540/Bitrix24/) Highest Rated [Notion](https://www.capterra.com/p/186596/Notion/) [4.7 (2,825)](https://www.capterra.com/p/186596/Notion/reviews/) Starting price $12.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/186596/Notion/) ## FAQs about Jack Project Overview ### What company size and specific industries is Jack Project built for? Jack Project is designed for businesses of all sizes across all industries. Its independent setup makes it suitable for small companies, mid-market teams, and larger enterprises that need a general-purpose solution without being tied to a specific sector or company type. Features and Usability ### What are the key features of Jack Project? Jack Project includes project management, planning tools, and templates for organizing work. It also offers task management, sub-task management, Gantt/timeline view, Kanban board, and milestone tracking. Collaboration and control features include commenting/notes, file sharing, alerts/notifications, access controls/permissions, reporting/analytics, and time tracking. Integrations ### Which third-party tools and platforms does Jack Project integrate with? Jack Project integrates with 4 third-party tools for identity and email management: LDAP Manager, Microsoft Entra ID, SMTPServer, and imapsync. These catalog integrations cover directory access, authentication, mail delivery, and mailbox synchronization for connected administration. Getting Started and Support ### What training and onboarding options does Jack Project offer? Jack Project provides in person training, live online sessions, and documentation to help teams get started. In person training supports direct instruction, live online sessions allow guided remote setup, and documentation offers written reference material for self-paced learning and review. Getting Started and Support ### What customer support options does Jack Project offer? Jack Project provides Email/Help Desk, Knowledge Base, and Phone Support. No reviewer feedback about support is available, so there is no user-reported insight on response times, helpfulness, or common frustrations. ## Features AI summary Based on 29,194 Project Management reviews Capterra data shows that buyers of Project Management software rank the following features as their top priorities: - **Deadline Management** (**59%** of reviewers rated this feature as critical) - **Project Time Tracking** (**62%**) - **Project Time Tracking** (**62%**) Jack Project includes **Project Time Tracking** and **Project Time Tracking**. However, it does not offer **Deadline Management**. Instead, it provides **Time Tracking** (**57%**) and **Time Tracking** (**57%**), which still give teams visibility into how work hours are spent. These features help businesses monitor effort, manage workloads, and keep projects moving with better time-based oversight. Access Controls/Permissions Define levels of authorization for access to specific files or systems Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Agile Methodologies Iterative project Management approach that involves technologies such as Kanban, Scrum, XP, APF, XPM and more Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges API Application programming interface that allows for integration with other systems/databases Approval Process Control Manage the process of evaluating documents or requests submitted for approval Jack Project 76 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Agile Methodologies: Iterative project Management approach that involves technologies such as Kanban, Scrum, XP, APF, XPM and more - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Approval Process Control: Manage the process of evaluating documents or requests submitted for approval - Archiving & Retention: Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes - Automated Routing: Tickets are automatically assigned to specific agents based on predefined rules - Billable & Non-Billable Hours: Track billable hours and/or non-billable expenses for work performed - Budget Management: Forecast, allocate funds, organize financial resources and report & analyze project's income and expenditure - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Client Portal: Private online space that lets businesses securely share documents and provide information access to clients - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Commenting/Notes: Leave comments and notes on documents for others to view - Compliance Tracking: Track and report regulatory data to either internal management or external stakeholders - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Data Import/Export: Import and export data to and from software applications - Document Classification: Assign categories, labels, tags, or attributes to documents for organization, search and storage - Document Editing: Makes changes to document features such as text, fonts, formatting, etc. - Document Management: Store, manage, and track all electronic documents in a centralized location - Document Storage: Store and organize documents in a centralized system - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Email Templates: Pre-made examples and templates for emails - File Recovery: Recover lost, deleted, or damaged files - File Sharing: Public or private sharing of digital files such as documents, audio/video, images, and more - File Transfer: Move files across different systems or networks - Full Text Search: Search for specific words or phrases within a document or database - Gantt/Timeline View: Visual representation of project's schedule, sequence and duration of tasks, benchmarks and dependencies - Idea Management: Create, collect, discuss, improve, and evaluate insights or alternative thinking before starting projects - Issue Management: Identify and respond to unexpected problems or failures (ie. "negative events") - Kanban Board: Visualization tool to organize and optimize tasks and track their status at every stage of workflow - Knowledge Base Management: Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support - Macros/Templated Responses: Templated responses for responding quickly to recurring support requests - Milestone Tracking: Monitor task progress and planned accomplishments to better manage project status - Mobile App: Access the system via a mobile application - Multiple Projects: Ability to handle several projects simultaneously - Overtime Calculation: Manage and record overtime hours for hourly employees - Personalization: Adjust communications based on previous interactions or personal preferences - Prioritization: Arrange tasks based on the level of priority or urgency - Productivity Analysis: Statistical data that helps identify improvement areas, delays or interruptions, and output of an employee - Project Management: Plan and coordinate all the resources, costs and time needed to execute assignments - Project Planning: Organize and schedule projects - Project Planning/Scheduling: Defining the project's scope, deliverables, schedules, resources, budget, critical path, dependencies and constraints - Project Templates: Pre-designed project plans that can be customized - Project Time Tracking: Measure time to completion or hours worked for projects - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Recurring Tasks: Set the frequency of a task's occurrence - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Reporting/Project Tracking: Track task progress, milestones, delays, or other key information and generate reports on them for evaluation - Resource Management: Process of planning, scheduling and executing the optimal and effective use of human capital across projects - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Secure Data Storage: Securely stores data to prevent data loss or breaches - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Service Level Agreement (SLA) Management: Set and monitor service level agreements to ensure timely response and resolution - Single Sign On: Allow users to access multiple services after entering their login credentials once - Sub-Task Management: Split and manage tasks into individual components - Surveys & Feedback: Gauge satisfaction and receive information for improvement and success - Tagging: Attach digital tags to documents and assets for identification, search, or monitoring purposes - Task Editing: Edit task information and all related elements - Task Management: Create, manage and track all task activities and progression - Task Progress Tracking: Track the status and progress of tasks - Task Scheduling: Track and manage the scheduling of tasks - Task Tagging: Add labels or tags to tasks - Templates: Sample files or documents that could be customized as needed or used as is - Testing/QA Management: Checking for errors to prevent quality issues and maintain the integrity of the product/service as per set standards - Ticket Management: Track, manage, or resolve user requests and IT incidents/issues - Time & Expense Tracking: Log and record hours worked and costs spent to assist in billing and invoicing - Time Tracking: Measure and track time including hours worked and paid time off (PTO) - To-Do List: A digital list of items that need to be completed - Traditional Methodologies: Sequential approach (i.e. Waterfall) in which users break down and plan an entire project before the launch - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks - Version Control: Track revisions and updates made to files and navigate between different versions - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. ## Pricing Free Trial Basic €22.50 Per User,Per Month ## Integrations [ Microsoft Entra ID](https://www.capterra.com/p/219692/Azure-Active-Directory/)[ LDAP Manager](https://www.capterra.com/p/247238/LDAP-Manager/)[ imapsync](https://www.capterra.com/p/10001490/imapsync/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. 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