# HoduPBX Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about HoduPBX Software - reviews, pricing plans, popular comparisons to other Cloud PBX products and more.

Source: https://www.capterra.com/p/208449/HoduPBX

---

# 

 HoduPBX Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

HoduPBX

## What is HoduPBX?

HoduSoft offers HoduPBX, the finest custom designed IP PBX software for global businesses. Extreme customization for each client is our forte. Unsurpassed feature sets, extraordinary ease of use and value for money characterizes HoduPBX. Key Features: Multi-Tenant, Prepaid & Postpaid Billing, Auto Provisioning, PayPal & Stripe Payment Gateways Integrated, Least Cost Routing, BLF & Presence, Audio Conference & Real-Time Analytics. HoduPBX is equipped with Android, iOS and Chrome Extension.

## What is HoduPBX used for?

[Cloud PBX](https://www.capterra.com/cloud-pbx-software/)[VoIP](https://www.capterra.com/voip-software/)

Top alternative

Featured

Overall rating

Based on 21 user reviews

Reviews sentiment

Positive

100%

Neutral

0%

Negative

0%

Starting price

$5

Per User, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for HoduPBX?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://hodusoft.com/&name=HoduPBX)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### HoduPBX

5.0 (21)

VS.

[4.4 (465)](https://www.capterra.com/p/158704/3CX/reviews/)

Starting Price

$5

Per User, Per Month

Starting Price

$350

Flat Rate, Per Year

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.8 (21)

Ease Of Use

4.4 (464)

Value For Money

4.9 (19)

Value For Money

4.3 (304)

Customer Service

4.9 (19)

Customer Service

4.1 (336)

## HoduPBX alternatives

[4.0 (46)](https://www.capterra.com/p/251900/Zoho-Voice/reviews/)

Starting price

$34.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

76%

of reviewers

rated it above 4 stars

[4.6 (69)](https://www.capterra.com/p/169306/RingByName/reviews/)

Starting price

$28.95

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

91%

of reviewers

rated it above 4 stars

Highest Rated

[VoIP.ms](https://www.capterra.com/p/203084/VoIP-ms/)

[4.8 (697)](https://www.capterra.com/p/203084/VoIP-ms/reviews/)

Starting price

$1.10

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/203084/VoIP-ms/)

[Zoom Phone](https://www.capterra.com/p/208535/Zoom-Phone/)

[4.5 (244)](https://www.capterra.com/p/208535/Zoom-Phone/reviews/)

Starting price

$10.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/208535/Zoom-Phone/)

[View all alternatives](https://www.capterra.com/p/208449/HoduPBX/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Call Routing

5.0 (7)

85.71% of 7 reviewers that rated this feature as important or highly important

Sends voice calls to a specific queue based on predetermined criteria

SIP Trunking

5.0 (7)

85.71% of 7 reviewers that rated this feature as important or highly important

Enables the connectivity to send and receive calls over the internet

Call Recording

5.0 (5)

80.00% of 5 reviewers that rated this feature as important or highly important

Record the audio of phone conversations for quality assurance purposes

IVR

4.8 (4)

75.00% of 4 reviewers that rated this feature as important or highly important

Read and accept a combination of touch tone keypad selections and voice inputs and provide the appropriate prerecorded voice response

Real-Time Analytics

4.7 (3)

100.00% of 3 reviewers that rated this feature as important or highly important

Analyze and gain insights into data in real-time

Alerts/Notifications

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

HoduPBX 43 features

Define levels of authorization for access to specific files or systems

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Distribute/route/connect calls

Facilitate virtual conferences that connect multiple people remotely

Manage and track all past and future calls.

Listen to live phone conversations for the purpose of training and assessing agent performance

Place callers on hold sorted in line based on the order of the incoming calls until the next available agent can pick up the call

Record the audio of phone conversations for quality assurance purposes

Track and report on all incoming and outgoing calls

Sends voice calls to a specific queue based on predetermined criteria

View caller ID details such as name and number and determine how to respond by prioritizing or blocking it

Process to identify source of incoming calls, date, time, duration or caller type using a unique phone number

Transfers live calls to other agents

Identify the number and contact information of a caller before answering the phone

Communicate using direct chat or messages within the system

Manage and track all internal and external communication conducted via calls, email, text, or chat

Computer-telephony integration is the use of computers to manage telephone calls

Centralized database of stakeholders and their contact information such as names, address, phone number etc.

Manage, organize, and store contact information

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

For Cloud-based phone system that sends and receives calls via the internet.

Track interaction history by documenting conversations for contacts

Read and accept a combination of touch tone keypad selections and voice inputs and provide the appropriate prerecorded voice response

Ability to chat online in real time

Access software remotely via mobile devices

Allows communication with customers or users via multiple channels such as phone, email, live chat, etc.

Record the audio of phone conversations for quality assurance purposes

Transmit voice and other information digitally

Monitor wait time and abandonment for incoming requests that have not been routed

Analyze and gain insights into data in real-time

Active monitoring of systems, applications, or networks

Receive system updates as soon as any changes are made

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Set & manage permission levels based on user roles and restrict access to only authorized individuals

Enables the connectivity to send and receive calls over the internet

Send messages via SMS

Set up connections to third-party platforms to improve business processes

Consolidate and integrate communication tools as one platform or entity to enhance business communication and collaboration

Computer-based system that allows users to send and receive voice messages

Transcribe voicemail audio messages to written text that is sent over email

Get Advice

We can help you find the software with the features you need.

Features

4.9 (21)

4.9

Based on 21 reviews

## Pricing

Value for money

4.9 (19)

Free Trial

Basic

$5.00

Per User,Per Month

Value for money

4.9 (19)

4.9

Based on 19 reviews

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.9 (19)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.9 (19)

4.9

Based on 19 reviews

## User reviews

Overall rating

5.0

Based on 21 reviews

Filter by rating

5(20)

4(1)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

Ciaran O.

Managing Director

Telecommunications

### "A must for Telecom Providers"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 16, 2025

We have had great success partnering with Hodu in keeping our costs down and delivering top VOIP Service to our clients and tailoring the system to our requirements

Pros

HoduPBX has great scale, Ease of use and support after implementation has been exceptional. It comes at an extremely competitive cost.

Cons

Initially it was the UI, which has since been updated to a sleek modern look. Qpro would be great if it has custom reporting.

Switched from

[Yeastar Cloud PBX](https://www.capterra.com/p/208836/Yeastar-Cloud-PBX/)

We still use Yeastar, But the pricing became a competitive issue for hosting most of our clients, as we self host all our systems

Alternatives considered

[3CX](https://www.capterra.com/p/158704/3CX/)

[Yeastar Cloud PBX](https://www.capterra.com/p/208836/Yeastar-Cloud-PBX/)

Reasons for choosing HoduPBX

The scalability and related price were a big Factor, but the deployment Team were exceptional in assisting us

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JS

Jalpa S.

CEO

Telecommunications

### "Highly recommend HoduPBX for communications"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 20, 2025

I've been using HoduPBX for a while, and overall, it's a great IP PBX system with a good set of features.

Pros

HoduPBX has been a great fit for my business. It scales easily and handles tons of calls without a hitch, plus features like IVR, SIP trunking, and real-time analytics keep everything running smoothly. The webphone and mobile support make remote communication super easy, which has been a huge plus.

Cons

Since they upgraded the user interface, I havent seen any other issues.

Switched from

[Avaya Cloud Office](https://www.capterra.com/p/212483/Avaya-IP-Office/)

Ease of deploying and maintainance and cost

Alternatives considered

[RingEX](https://www.capterra.com/p/242188/RingCentral-MVP/)

Reasons for choosing HoduPBX

Features and Cost, flexiblity of implementation.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MI

MOHSEN I.

CEO

Information Services

### "HoduPBX by IS VISION"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

March 11, 2025

I was very satisfied with the solution at technical level and also at service level.

Pros

\- Funcdtionnalities - Easy to use, - The speed of implementation - The compettive price - The support

Cons

The user interface can be improved. The reporting part can be also be more open with API to connect directly to solution like Tableau,Power BI,..

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MT

Mike T.

CTO

Telecommunications

### "Hodupbx is an amazing solution"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 10, 2025

Using Houdpbx with hundred of customers hodupbx is ever stable, robust and high available

Pros

Hodupbx is a very robust system which use the best solutions we have in terms of technology and all this with a very high level technical support

Cons

There is no negative point, Hodusoft have full control of the solution so any needs can be achieved with development

Reasons for choosing HoduPBX

Have the possibility to troubleshooting from inside, understand what the system does, and have a good support, they was amazing since the very first moment.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

GA

Gantsooj A.

CTO

Information Technology and Services

### "exellent product"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 6, 2025

Our team is now expert on HoduPBX system

Pros

Flexibility and Scalability: HoduPBX is highly flexible, accommodating diverse use cases and offering various interface options. It supports seamless integration with existing PABX IP terminals and other brands of hard phones and softphones, making it adaptable to different business environments.

Cons

1\. Operating System Concerns: Some users have expressed reservations about the platform running on free operating systems like CentOS or Debian, citing potential security and support issues.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

NF

Neil F.

Director

Telecommunications

### "HoduPBX - Complete Cloud PBX Unified Comms Solution"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 4, 2023

Pros

HoduPBX stands out as a flexible solution designed to meet diverse use cases, offering a plethora of interface options. Teaming up with HoduCC, HoduPBX delivers a distinctive and comprehensive Unified Communications solution. The platform boasts an extensive array of functions and features, with the HoduSoft team consistently integrating the latest technology to ensure an up-to-date and advanced communication experience.

Cons

Over the years, collaborating with the Hodu team and utilizing their solutions has been a rewarding experience. While technology inevitably presents challenges occasionally, what truly matters is the provider's response in overcoming these hurdles. In every instance thus far, we've successfully navigated such challenges, ensuring that we attain the desired results.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

BM

bindu m.

Manager Technology

Information Technology and Services

### "Product Feedback"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

September 15, 2023

Hodusoft has great product and support.

Pros

Great customer service, support team available all the time.

Cons

Communication related to product update.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AS

Ankur S.

Sr.Manager

Airlines/Aviation

### "Inexpensive call center solution with premium features"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

9/10

August 16, 2022

We have been using hodu from last 3 years and so far experience is good

Pros

Their system is already set up so it's easy to use. There are few features you get on a pricing which are very expensive with competition

Cons

Modification/customisation is little expensive and cumbersome. That needs more streamlining.

Reasons for choosing HoduPBX

Better pricing and fulfilling the requirement

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

RG

Rajeev G.

CEO

Telecommunications

### "Ease to Use"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 11, 2022

We are extremely happy to use the product/

Pros

\- Ease to deploy - Ease to use - Ease to configure - Simple and very interactive UI/UX

Cons

None, there is none of the feature or module which we feel at least liked. It's amazing product with international standards.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

WM

walaa m.

marketing manager

Information Technology and Services

### "hodu pbxreview"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 10, 2022

v.good

Pros

all features are great specially easy of use and professionality

Cons

noting is missing, so all is good.......

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/208449/HoduPBX/reviews/)

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Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)