--- title: "HoduPBX Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about HoduPBX Software - reviews, pricing plans, popular comparisons to other Cloud PBX products and more." source_url: "https://www.capterra.com/p/208449/HoduPBX/" page_type: "product" language: "en" --- # HoduPBX Software Review 2026: Features, Integrations, Pros & Cons Last updated on January 6, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) HoduPBX ## What is HoduPBX? HoduSoft offers HoduPBX, the finest custom designed IP PBX software for global businesses. Extreme customization for each client is our forte. Unsurpassed feature sets, extraordinary ease of use and value for money characterizes HoduPBX. Key Features: Multi-Tenant, Prepaid & Postpaid Billing, Auto Provisioning, PayPal & Stripe Payment Gateways Integrated, Least Cost Routing, BLF & Presence, Audio Conference & Real-Time Analytics. HoduPBX is equipped with Android, iOS and Chrome Extension. ## What is HoduPBX used for? [Cloud PBX](https://www.capterra.com/cloud-pbx-software/)[VoIP](https://www.capterra.com/voip-software/) Top alternative Featured Overall rating Based on 22 user reviews Reviews sentiment Positive 100% Neutral 0% Negative 0% Starting price $5 Per User, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for HoduPBX?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://hodusoft.com/&name=HoduPBX) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### HoduPBX 5.0 (22) VS. [4.4 (467)](https://www.capterra.com/p/158704/3CX/reviews/) Starting Price $5 Per User, Per Month Starting Price $350 Flat Rate, Per Year Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.8 (22) Ease Of Use 4.4 (466) Value For Money 5.0 (20) Value For Money 4.3 (307) Customer Service 5.0 (20) Customer Service 4.1 (338) ## HoduPBX alternatives [4.7 (38)](https://www.capterra.com/p/149117/Business-VoIP/reviews/) Starting price $15.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars Highest Rated [VoIP.ms](https://www.capterra.com/p/203084/VoIP-ms/) [4.8 (698)](https://www.capterra.com/p/203084/VoIP-ms/reviews/) Starting price $1.10 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/203084/VoIP-ms/) [Zoom Phone](https://www.capterra.com/p/208535/Zoom-Phone/) [4.5 (244)](https://www.capterra.com/p/208535/Zoom-Phone/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/208535/Zoom-Phone/) [GoTo Connect](https://www.capterra.com/p/163604/GoTo-Connect/) [4.5 (670)](https://www.capterra.com/p/163604/GoTo-Connect/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/163604/GoTo-Connect/) [View all alternatives](https://www.capterra.com/p/208449/HoduPBX/alternatives/) ## FAQs about HoduPBX Overview ### Which roles and teams benefit most from HoduPBX? HoduPBX is most used by C-suite leaders, IT and technology teams, and sales or business development managers who need reliable business communications. Executives use it to control telephony costs and scalability, while technical teams manage deployment and routing, and customer-facing teams support calling, lead handling, and daily client communication. Answer based on 21 reviews Overview ### What company size and industries is HoduPBX built for? HoduPBX is built mainly for small businesses serving telecom needs, with 90% of reviewers from small companies and 43% from Telecommunications. It is intended for ITSPs, ISPs, and hosted PBX providers, with additional use in Information Technology and Services at 24%, primarily for IP PBX and PBX systems. Answer based on 21 reviews Features and Usability ### What are the key features of HoduPBX? HoduPBX includes CRM, call routing, automatic call distribution, call queues, and IVR for call handling, plus call recording, call reporting, and real-time analytics for tracking interactions. It also offers CTI, SIP trunking, virtual extensions, access controls/permissions, SMS messaging, chat/messaging, and video conferencing. Getting Started and Support ### What training and onboarding options does HoduPBX offer? HoduPBX provides live online sessions, documentation, and videos for training and onboarding. Live online sessions support guided setup and direct instruction, documentation offers written reference for features and steps, and videos provide visual, self-paced learning materials for teams getting started. Getting Started and Support ### What customer support options does HoduPBX offer? HoduPBX provides Email/Help Desk, FAQ/Forum, Phone Support, 24/7 Live Rep, and Chat. Users describe the support team as responsive and helpful, noting quick assistance when needed and dependable guidance during implementation and ongoing use, which helps build trust in the platform. Answer based on 1 reviews ## Features AI summary Based on 179 Cloud PBX reviews Capterra reviewers point to these as the top priorities when choosing Cloud PBX software: - **Call Routing** (**58%** of reviewers rated this feature as critical) - **Communication Management** (**52%**) - **Caller ID** (**44%**) HoduPBX supports all three features that reviewers rank highest: **Call Routing**, **Communication Management**, and **Caller ID**. Together, these capabilities help businesses direct calls to the right teams, manage conversations more effectively, and identify incoming callers quickly, allowing teams to improve response times and handle customer communication with more consistency. Call Routing 5.0 (7) 85.71% of 7 reviewers that rated this feature as important or highly important Sends voice calls to a specific queue based on predetermined criteria SIP Trunking 5.0 (7) 85.71% of 7 reviewers that rated this feature as important or highly important Enables the connectivity to send and receive calls over the internet Call Recording 5.0 (5) 80.00% of 5 reviewers that rated this feature as important or highly important Record the audio of phone conversations for quality assurance purposes IVR 4.8 (4) 75.00% of 4 reviewers that rated this feature as important or highly important Read and accept a combination of touch tone keypad selections and voice inputs and provide the appropriate prerecorded voice response Real-Time Analytics 4.7 (3) 100.00% of 3 reviewers that rated this feature as important or highly important Analyze and gain insights into data in real-time Alerts/Notifications 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges HoduPBX 43 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Automatic Call Distribution: Distribute/route/connect calls - Call Conferencing: Facilitate virtual conferences that connect multiple people remotely - Call List Management: Manage and track all past and future calls. - Call Monitoring: Listen to live phone conversations for the purpose of training and assessing agent performance - Call Queues: Place callers on hold sorted in line based on the order of the incoming calls until the next available agent can pick up the call - Call Recording: Record the audio of phone conversations for quality assurance purposes - Call Reporting: Track and report on all incoming and outgoing calls - Call Routing: Sends voice calls to a specific queue based on predetermined criteria - Call Screening: View caller ID details such as name and number and determine how to respond by prioritizing or blocking it - Call Tracking: Process to identify source of incoming calls, date, time, duration or caller type using a unique phone number - Call Transfer: Transfers live calls to other agents - Caller ID: Identify the number and contact information of a caller before answering the phone - Chat/Messaging: Communicate using direct chat or messages within the system - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Computer Telephony Integration: Computer-telephony integration is the use of computers to manage telephone calls - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Contact Management: Manage, organize, and store contact information - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - For Cloud Phone Systems: For Cloud-based phone system that sends and receives calls via the internet. - Interaction Tracking: Track interaction history by documenting conversations for contacts - IVR: Read and accept a combination of touch tone keypad selections and voice inputs and provide the appropriate prerecorded voice response - Live Chat: Ability to chat online in real time - Mobile Access: Access software remotely via mobile devices - Multi-Channel Communication: Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. - On-Demand Recording: Record the audio of phone conversations for quality assurance purposes - Online Voice Transmission: Transmit voice and other information digitally - Queue Management: Monitor wait time and abandonment for incoming requests that have not been routed - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Real-Time Updates: Receive system updates as soon as any changes are made - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals - SIP Trunking: Enables the connectivity to send and receive calls over the internet - SMS Messaging: Send messages via SMS - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Unified Communications: Consolidate and integrate communication tools as one platform or entity to enhance business communication and collaboration - Voice Mail: Computer-based system that allows users to send and receive voice messages - Voicemail Transcription: Transcribe voicemail audio messages to written text that is sent over email --- Get Advice We can help you find the software with the features you need. Features 4.9 (22) 4.9 Based on 22 reviews ## Pricing Value for money 5.0 (20) Free Trial Basic $5.00 Per User,Per Month Value for money 5.0 (20) 5.0 Based on 20 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (20) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (20) 5.0 Based on 20 reviews ## User reviews Overall rating 5.0 Based on 22 reviews Filter by rating 5(21) 4(1) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent NF Neil F. Director Telecommunications ### "Reliable platform and strong support" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 12, 2026 We've had a very positive experience with HoduPBX, and I look forward to working with the team for years to come. Pros HoduPBX is a solid, reliable UC platform that adapts well to a diverse range of use cases that allows for workflows to be built around users and teams. What I like most is the dedicated support and service, and the genuine partnership we've been able to build with the Hodu team. Cons No cons come to mind, however looking forward to the realease of AI features and tools on the HoduPBX platform. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Ciaran O. Managing Director Telecommunications ### "A must for Telecom Providers" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 16, 2025 We have had great success partnering with Hodu in keeping our costs down and delivering top VOIP Service to our clients and tailoring the system to our requirements Pros HoduPBX has great scale, Ease of use and support after implementation has been exceptional. It comes at an extremely competitive cost. Cons Initially it was the UI, which has since been updated to a sleek modern look. Qpro would be great if it has custom reporting. Switched from [Yeastar Cloud PBX](https://www.capterra.com/p/208836/Yeastar-Cloud-PBX/) We still use Yeastar, But the pricing became a competitive issue for hosting most of our clients, as we self host all our systems Alternatives considered [3CX](https://www.capterra.com/p/158704/3CX/) [Yeastar Cloud PBX](https://www.capterra.com/p/208836/Yeastar-Cloud-PBX/) Reasons for choosing HoduPBX The scalability and related price were a big Factor, but the deployment Team were exceptional in assisting us Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JS Jalpa S. CEO Telecommunications ### "Highly recommend HoduPBX for communications" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 20, 2025 I've been using HoduPBX for a while, and overall, it's a great IP PBX system with a good set of features. Pros HoduPBX has been a great fit for my business. It scales easily and handles tons of calls without a hitch, plus features like IVR, SIP trunking, and real-time analytics keep everything running smoothly. The webphone and mobile support make remote communication super easy, which has been a huge plus. Cons Since they upgraded the user interface, I havent seen any other issues. Switched from [Avaya Cloud Office](https://www.capterra.com/p/212483/Avaya-IP-Office/) Ease of deploying and maintainance and cost Alternatives considered [RingEX](https://www.capterra.com/p/242188/RingCentral-MVP/) Reasons for choosing HoduPBX Features and Cost, flexiblity of implementation. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. MI MOHSEN I. CEO Information Services ### "HoduPBX by IS VISION" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 March 11, 2025 I was very satisfied with the solution at technical level and also at service level. Pros \- Funcdtionnalities - Easy to use, - The speed of implementation - The compettive price - The support Cons The user interface can be improved. The reporting part can be also be more open with API to connect directly to solution like Tableau,Power BI,.. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MT Mike T. CTO Telecommunications ### "Hodupbx is an amazing solution" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 10, 2025 Using Houdpbx with hundred of customers hodupbx is ever stable, robust and high available Pros Hodupbx is a very robust system which use the best solutions we have in terms of technology and all this with a very high level technical support Cons There is no negative point, Hodusoft have full control of the solution so any needs can be achieved with development Reasons for choosing HoduPBX Have the possibility to troubleshooting from inside, understand what the system does, and have a good support, they was amazing since the very first moment. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. GA Gantsooj A. CTO Information Technology and Services ### "exellent product" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 6, 2025 Our team is now expert on HoduPBX system Pros Flexibility and Scalability: HoduPBX is highly flexible, accommodating diverse use cases and offering various interface options. It supports seamless integration with existing PABX IP terminals and other brands of hard phones and softphones, making it adaptable to different business environments. Cons 1\. Operating System Concerns: Some users have expressed reservations about the platform running on free operating systems like CentOS or Debian, citing potential security and support issues. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. NF Neil F. Director Telecommunications ### "HoduPBX - Complete Cloud PBX Unified Comms Solution" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 4, 2023 Pros HoduPBX stands out as a flexible solution designed to meet diverse use cases, offering a plethora of interface options. Teaming up with HoduCC, HoduPBX delivers a distinctive and comprehensive Unified Communications solution. The platform boasts an extensive array of functions and features, with the HoduSoft team consistently integrating the latest technology to ensure an up-to-date and advanced communication experience. Cons Over the years, collaborating with the Hodu team and utilizing their solutions has been a rewarding experience. While technology inevitably presents challenges occasionally, what truly matters is the provider's response in overcoming these hurdles. In every instance thus far, we've successfully navigated such challenges, ensuring that we attain the desired results. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. BM bindu M. Manager Technology Information Technology and Services ### "Product Feedback" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 September 15, 2023 Hodusoft has great product and support. Pros Great customer service, support team available all the time. Cons Communication related to product update. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AS Ankur S. Sr.Manager Airlines/Aviation ### "Inexpensive call center solution with premium features" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 August 16, 2022 We have been using hodu from last 3 years and so far experience is good Pros Their system is already set up so it's easy to use. There are few features you get on a pricing which are very expensive with competition Cons Modification/customisation is little expensive and cumbersome. That needs more streamlining. Reasons for choosing HoduPBX Better pricing and fulfilling the requirement Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. RG Rajeev G. CEO Telecommunications ### "Ease to Use" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 11, 2022 We are extremely happy to use the product/ Pros \- Ease to deploy - Ease to use - Ease to configure - Simple and very interactive UI/UX Cons None, there is none of the feature or module which we feel at least liked. It's amazing product with international standards. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. [View all Reviews](https://www.capterra.com/p/208449/HoduPBX/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.