# HoduPBX Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is HoduPBX the right Cloud PBX solution for you? Explore 21 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/208449/HoduPBX/reviews

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HoduPBX

5 (21)

[View alternatives](https://www.capterra.com/p/208449/HoduPBX/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of HoduPBX

Ease of use

4.8

Customer Service

4.9

## Pros and Cons in Reviews

GA

Gantsooj A

CTOInformation Technology and Services, 11 - 50 employeesUsed the software for: More than 2 years.

“It supports seamless integration with existing PABX IP terminals and other brands of hard phones and softphones, making it adaptable to different business environments.“

March 6, 2025

MT

Mike T

CTOTelecommunications, 11 - 50 employeesUsed the software for: More than 2 years.

“This PBX make possible to us to give to customers the best resource they need on a PBX, we have companies which are geographically distributed and can use MPLS or Internet Connections even 4G connection to be able to talk if their team mates or customers, and you have the best support team at your services.“

March 10, 2025

## Showing most helpful reviews

Showing 1-21 of 21 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Ciarán Ó.  
Managing Director  
Telecommunications  
Used the software for: 2+ years

### "A must for Telecom Providers"

December 16, 2025

5.0

We have had great success partnering with Hodu in keeping our costs down and delivering top VOIP Service to our clients and tailoring the system to our requirements

Pros

HoduPBX has great scale, Ease of use and support after implementation has been exceptional. It comes at an extremely competitive cost.

Cons

Initially it was the UI, which has since been updated to a sleek modern look. Qpro would be great if it has custom reporting.

Alternatives considered

[3CX](https://www.capterra.com/p/158704/3CX/)[Yeastar Cloud PBX](https://www.capterra.com/p/208836/Yeastar-Cloud-PBX/)

Reason for choosing HoduPBX

The scalability and related price were a big Factor, but the deployment Team were exceptional in assisting us

Switched from

[Yeastar Cloud PBX](https://www.capterra.com/p/208836/Yeastar-Cloud-PBX/)

We still use Yeastar, But the pricing became a competitive issue for hosting most of our clients, as we self host all our systems

Review Source

JS

Jalpa S.  
CEO  
Telecommunications  
Used the software for: 2+ years

### "Highly recommend HoduPBX for communications"

March 20, 2025

5.0

I've been using HoduPBX for a while, and overall, it's a great IP PBX system with a good set of features.

Pros

HoduPBX has been a great fit for my business. It scales easily and handles tons of calls without a hitch, plus features like IVR, SIP trunking, and real-time analytics keep everything running smoothly. The webphone and mobile support make remote communication super easy, which has been a huge plus.

Cons

Since they upgraded the user interface, I havent seen any other issues.

Alternatives considered

[RingEX](https://www.capterra.com/p/242188/RingCentral-MVP/)

Reason for choosing HoduPBX

Features and Cost, flexiblity of implementation.

Switched from

[Avaya Cloud Office](https://www.capterra.com/p/212483/Avaya-IP-Office/)

Ease of deploying and maintainance and cost

Review Source

PC

Perry C.  
Business Development Manager  
Telecommunications  
Used the software for: Less than 6 months

### "Product Evaluation Review Hodu"

July 29, 2020

4.0

Pros

Able to integrate with existing current PABX IP terminals and other brands of hard phones and softphones..

Cons

For Malaysia, the pricing structure need to review carefully because there is many other IP PABX competitors.

Review Source

MT

Mike T.  
CTO  
Telecommunications  
Used the software for: 2+ years

### "Hodupbx is an amazing solution"

March 10, 2025

5.0

Using Houdpbx with hundred of customers hodupbx is ever stable, robust and high available

Pros

Hodupbx is a very robust system which use the best solutions we have in terms of technology and all this with a very high level technical support

Cons

There is no negative point, Hodusoft have full control of the solution so any needs can be achieved with development

Reason for choosing HoduPBX

Have the possibility to troubleshooting from inside, understand what the system does, and have a good support, they was amazing since the very first moment.

Review Source

GA

Gantsooj A.  
CTO  
Information Technology and Services  
Used the software for: 2+ years

### "exellent product"

March 6, 2025

5.0

Our team is now expert on HoduPBX system

Pros

Flexibility and Scalability: HoduPBX is highly flexible, accommodating diverse use cases and offering various interface options. It supports seamless integration with existing PABX IP terminals and other brands of hard phones and softphones, making it adaptable to different business environments.

Cons

1\. Operating System Concerns: Some users have expressed reservations about the platform running on free operating systems like CentOS or Debian, citing potential security and support issues.

Review Source

MI

MOHSEN I.  
CEO  
Information Services  
Used the software for: 1-2 years

### "HoduPBX by IS VISION"

March 11, 2025

5.0

I was very satisfied with the solution at technical level and also at service level.

Pros

\- Funcdtionnalities - Easy to use, - The speed of implementation - The compettive price - The support

Cons

The user interface can be improved. The reporting part can be also be more open with API to connect directly to solution like Tableau,Power BI,..

Review Source

NF

Neil F.  
Director  
Telecommunications  
Used the software for: 2+ years

### "HoduPBX - Complete Cloud PBX Unified Comms Solution"

December 4, 2023

5.0

Pros

HoduPBX stands out as a flexible solution designed to meet diverse use cases, offering a plethora of interface options. Teaming up with HoduCC, HoduPBX delivers a distinctive and comprehensive Unified Communications solution. The platform boasts an extensive array of functions and features, with the HoduSoft team consistently integrating the latest technology to ensure an up-to-date and advanced communication experience.

Cons

Over the years, collaborating with the Hodu team and utilizing their solutions has been a rewarding experience. While technology inevitably presents challenges occasionally, what truly matters is the provider's response in overcoming these hurdles. In every instance thus far, we've successfully navigated such challenges, ensuring that we attain the desired results.

Review Source

CI

Cody I.  
Director of Technology  
Financial Services  
Used the software for: 2+ years

### "Very cost effective product without feature sacrafice"

June 24, 2021

5.0

We have had nothing but a great experience with HoduSoft and I have recommended them to several colleagues.

Pros

The HoduSoft platform was very easy to implement. The system is packed with features that are useful and easy to configure. Also, service and support is unbeatable.

Cons

We have no negative experiences with the HoduSoft software or service.

Review Source

bM

bindu M.  
Manager Technology  
Information Technology and Services  
Used the software for: 2+ years

### "Product Feedback"

September 15, 2023

5.0

Hodusoft has great product and support.

Pros

Great customer service, support team available all the time.

Cons

Communication related to product update.

Review Source

JA

John A.  
Owner  
Telecommunications  
Used the software for: 2+ years

### "HoduPBX - A great product "

July 27, 2020

5.0

A customer oriented company and values customer feedback and work on it.

Pros

Advanced rich features, Easy to administer, manage and Use. Excellent technical support team, with prompt responses and resolution.

Cons

Billing feature is very basic and not usable. Has to be improved.

Reason for choosing HoduPBX

Customer support and Value for the money

Switched from

[Asterisk](https://www.capterra.com/p/60249/Asterisk/)

Support

Review Source

AS

Ankur S.  
Sr.Manager  
Airlines/Aviation  
Used the software for: 2+ years

### "Inexpensive call center solution with premium features"

August 16, 2022

5.0

We have been using hodu from last 3 years and so far experience is good

Pros

Their system is already set up so it's easy to use. There are few features you get on a pricing which are very expensive with competition

Cons

Modification/customisation is little expensive and cumbersome. That needs more streamlining.

Reason for choosing HoduPBX

Better pricing and fulfilling the requirement

Review Source

RG

Rajeev G.  
CEO  
Telecommunications  
Used the software for: 2+ years

### "Ease to Use"

May 11, 2022

5.0

We are extremely happy to use the product/

Pros

\- Ease to deploy - Ease to use - Ease to configure - Simple and very interactive UI/UX

Cons

None, there is none of the feature or module which we feel at least liked. It's amazing product with international standards.

Review Source

AB

Abd B.  
Ceo  
Computer Software  
Used the software for: 6-12 months

### "Very good software"

June 19, 2021

5.0

I bought the software. And have many customer subscribtions now

Pros

Multi tenant You can have monthly subscribtions from customers

Cons

Great solution Creating new customer profile takes a long steps, these steps are important, but hope to find easier way to do that

Reason for choosing HoduPBX

Multi tenant One time payment, no payments for each client

Review Source

CO

Cevdet O.  
IT Engineer  
Telecommunications  
Used the software for: 2+ years

### "Cloud PBX Solutions"

July 27, 2020

5.0

3+ years, Almost 200 active customers.

Pros

Tenant based, Web GUI, Low spec requirements Admin panel very detailed. Tenant and extension logins very useful. entension login can be seen very detailed, IP, port, device.

Cons

So many modules has in it related with Costs and Billing. We are not using them.

Review Source

RS

Rajesh S.  
Lead IT  
Accounting  
Used the software for: 1-2 years

### "HoduPBX"

July 27, 2020

5.0

Pros

HoduPBX - Easy to deply and ease of operation makes our operation so simpler

Cons

HoduPBX - Not come across till now any during operation

Reason for choosing HoduPBX

Support

Switched from

[Cisco Unified Communications Manager](https://www.capterra.com/p/157096/Unified-Communications-Manager/)

Commercial and Ease of Operation

Review Source

Response from HoduSoft

August 13, 2020

Thank you Rajesh.

LT

Loeng T.  
CEO  
Information Technology and Services  
Used the software for: 6-12 months

### "Good IP PBX with competitive price"

February 8, 2022

5.0

Good to use

Pros

WebRTC is this easy to use, no require hardphone

Cons

Running on Free OS, CentOS or Debian are free license, we are concerning about security and Support

Reason for choosing HoduPBX

Good to use and competitive price

Review Source

FA

Faisal A.  
Sales Director  
Hospitality  
Used the software for: 6-12 months

### "Best in Class"

July 14, 2020

5.0

Best in class product

Pros

Easy to use and very efficient, feature rich.

Cons

We got all we wanted and well within our target price.

Reason for choosing HoduPBX

Feature rich and cost effective.

Review Source

Response from HoduSoft

July 16, 2020

Thank you Faisal.

DS

Diyamorng S.  
Technical  
Telecommunications  
Used the software for: I used a free trial

### "All in one"

February 22, 2022

5.0

Pros

Multi feature, familiar interface, manageable

Cons

Customer information should have multiple input like phone numbers

Review Source

wM

walaa M.  
marketing manager  
Information Technology and Services  
Used the software for: I used a free trial

### "hodu pbxreview"

March 10, 2022

5.0

v.good

Pros

all features are great specially easy of use and professionality

Cons

noting is missing, so all is good.......

Review Source

VM

Vinesh M.  
Managing Director  
Telecommunications  
Used the software for: 6-12 months

### "Hodusoft IP PBX Software"

January 26, 2022

5.0

HoduPBX is amazing, moreover the Hodusoft entire team is very helpful and supportive.

Pros

The software has all the features which are needed for a big enterprise or specially an Internet Service Provider. The Hodusoft Presales and support team is excellent. I have never come across such a dynamic team.

Cons

There is nothing in the software which I didnt like.

Review Source

SO

Seila O.  
Sale & Solutions Manager  
Information Technology and Services  
Used the software for: Less than 6 months

### "Sale & Solutions Manager"

February 10, 2022

5.0

Pros

Call features, Softphone, Call Reporting, CRM integration...

Cons

Operating System: Customer IT Security refer to RHEL then other Linux OS

Review Source

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