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Anakage is a digital adoption platform that integrates with enterprise software to provide end-user support. The platform uses AI to monitor IT systems and applications, detect and fix issues proactively, automate IT tasks, speed up software onboarding with bots, and enable automation.
Provider
Anakage Technologies
Located In
India
Open API
Unverified
Deployment
On-Premise Windows, Cloud, SaaS, Web-Based
Training
Webinars, Documentation, Live Online
Support
Knowledge Base, Phone Support, Email/Help Desk, FAQs/Forum
Managed service providers and enterprises who run their own service desks.
Content Source: Anakage
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Anakage Reviews
"Heal IT - Self service platform"
Overall: It is going well. We are also exploring new features and case studies with the teammates
Pros: It is easy to use and always customizable as per your needs.
Cons: It can perform much better as there is always a scope for improvement.
"Customer Success"
Overall: Very much satisfied and like the support from top management. Product roadmap is in the right path.
Pros: Self-help, Self-heal and ease of customization.
Cons: Deployment timeline in heterogeneous environment
"Anakage review"
Overall: It was Ok..
Pros: being an automate software, its help to fix the issue instantly which save time & workforce.
Cons: Anakage has limitation for most of the software as its work on perticular sets of scripts which sometime didn't help to fix the issue.
"Anakage Review"
Pros: Self heal and self help capabilities are extremely useful
Cons: Self heal and self help capabilities are extremely useful
"Overall good"
Overall: It reduce the Desktop support work .
Pros: User friendly to help users very frequently
Cons: Dont have least things in Anankage software
