# Zappyhire Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Zappyhire the right Applicant Tracking solution for you? Explore 19 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/208530/Zappyhire/reviews

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Zappyhire

4.4 (19)

[View alternatives](https://www.capterra.com/p/208530/Zappyhire/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of Zappyhire

Ease of use

4.4

Customer Service

4.6

## Showing most helpful reviews

Showing 1-19 of 19 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Shaktivel N.  
Talent Acquisition Associate  
Information Technology and Services  
Used the software for: 1-2 years

### "Zappyhire Review"

March 24, 2023

4.0

All good

Pros

\- Application Tracking- Ease of Use- Support

Cons

All good, maybe can improve on Platform Performance

Review Source

JP

Jincy P.  
Lead Recruiter  
Human Resources  
Used the software for: 2+ years

### "Lead Recruiter"

March 20, 2025

5.0

Efficient and AI-driven, with strong automation features that help streamline the hiring process.

Pros

I find most interesting about it, I’d say it's the smart automation and streamlined candidate assessment features

Cons

Customization Limitations, The absence of a mobile application

Review Source

Response from IntelliOak Technologies

April 8, 2025

Thank you for a wonderful feedback. We are constantly working towards improving our platform to ensure our users have a seamless experience.

PL

Poonam L.  
Retail  
Retail  
Used the software for: Less than 6 months

### "Easy way of Onboarding"

March 28, 2025

3.0

Pros

I like the most about Zappyhire is this is Easy to understand.

Cons

Not Least but i always gets filters issues.

Review Source

Response from IntelliOak Technologies

April 9, 2025

Thank you for your feedback. We’re glad to know that parts of your experience with Zappyhire met your expectations, and we also acknowledge that there could be areas where we can make your experience better and we're working on it.

MA

Meenu A.  
Recruiter  
Computer Hardware  
Used the software for: 2+ years

### "Zappyhire Review"

March 11, 2025

5.0

The recruitment platform helps the work life more easier

Pros

Interview Scheduling process, interview stages, candidate database

Cons

Candidate filtering and finding updated list of candidates from the database is little bit difficult

Review Source

Response from IntelliOak Technologies

March 13, 2025

Thank you for a constructive feedback. We are continuously improving Zappyhire to ensure a smoother and more user-friendly experience. Please do reach out to us in case you need help with anything.

DC

Devika C.  
HR Trainee  
Information Technology and Services  
Used the software for: 6-12 months

### "Zappyhire Feedback"

March 19, 2025

4.0

It has good functionality, easy to use, integration capabilities and overall impact on the recruiting process.

Pros

Integration of external interview platform.

Cons

It takes time while loading candidate profiles.

Review Source

Response from IntelliOak Technologies

April 8, 2025

Thank you for your valuable feedback. We’re constantly working to ensure a seamless experience for our users.

AG

Ajit G.  
Senior Executive  
Automotive  
Used the software for: 6-12 months

### "Automation & Customization Loaded"

March 29, 2025

5.0

Its been a quite innovative & hassle free journey with Zappyhire.

Pros

Flexibility in customization & automation User-friendly UI Excellent Support team

Cons

Nothing as such as its an continuous improvement journey.

Review Source

RP

Rutu P.  
Human Resource Executive  
Information Technology and Services  
Used the software for: Less than 6 months

### "Zappyhire takes the hassle out of hiring!"

February 26, 2025

5.0

Overall, Zappyhire stands out as a powerful and efficient HR software, especially for businesses looking to leverage AI in their hiring processes. It excels in automating repetitive tasks and improving the overall efficiency of recruitment.

Pros

Makes easier for post openings, track applications, and manage candidate pipelines across multiple platforms.

Cons

AI-driven assessment customization, might have a slight learning curve. Users may need to spend some time understanding the full capabilities of the platform.

Review Source

Response from IntelliOak Technologies

March 4, 2025

Hi Rutu, we're thrilled to hear that Zappyhire has been making a difference in your hiring process! Your feedback means the world to us, and we truly appreciate your support. Looking forward to a continued and successful partnership!

SR

Sarath R.  
Human Resources  
Retail  
Used the software for: 6-12 months

### "Zappyhire review"

February 25, 2025

4.0

Pros

Interview scheduling,assessment stages,Documents collection

Cons

Mapping same candidates for multiple jobs

Review Source

Response from IntelliOak Technologies

March 13, 2025

Thank you for your valuable feedback! We're constantly working to enhance our product.

PM

PRAGYA M.  
Recruitment Executive  
Financial Services  
Used the software for: Less than 6 months

### " Making Hiring Smarter and Faster""

March 28, 2025

5.0

It is wonder full experience, it saves my most of the time

Pros

What I like most about ZapphyHire, is how it makes thing easier and faster. we don't have to make different sheets for documents, everything is in this tool.

Cons

There is Nothing which I like least about zappyhire.

Review Source

VR

Verified Reviewer  
Talent Acquisition  
Information Technology and Services  
Used the software for: 1-2 years

### "Ease of use new AI based ATS tool"

March 27, 2023

4.0

It was good, using since 1.5 years now, and am satisfied with the service

Pros

Interview scheduling, applications tracking, ratings on candidates, etc

Cons

Dashboard to be more likely and keen to understand everyone

Switched from

[Darwinbox](https://www.capterra.com/p/150606/Darwinbox-HR/)

ATS, Interview, AI based screening

Review Source

AP

Abhijith P.  
HR Manager  
E-Learning  
Used the software for: Less than 6 months

### "An Innovative Recrutiment Automation software for seamless hiring "

March 14, 2023

4.0

The overall experience has been excellent.

Pros

The most impactful features of Zappyhire would be the chatbot and the robotic interviews. This helps in filtering out the right profiles.

Cons

No cons as such that hampers the recruitment process. However, there are areas for improvement as always for any product and i am very positive with the receptiveness shown by the zappyhire team towards the feedback from their clients, they will be able to make improvements at various levels.

Reason for choosing Zappyhire

The innovative features like chatbot and Robotic interviews stood out from the rest.

Review Source

SR

Sanjay R.  
Manager - Talent Acquisition  
Information Technology and Services  
Used the software for: 6-12 months

### "Good Application for Best Price"

February 13, 2023

4.0

Supportive Customer support team

Pros

User Friendly and Customizable as per requirement.

Cons

Complete Access Control should be provided to the Super Admin

Alternatives considered

[Keka](https://www.capterra.com/p/149253/Keka/)[HireCraft](https://www.capterra.com/p/80128/HireCraft/)[Adrenalin Max](https://www.capterra.com/p/128423/Adrenalin/)

Reason for choosing Zappyhire

Cost Effective

Review Source

NM

Nisha M.  
Recruiter  
Information Technology and Services  
Used the software for: Less than 6 months

### "Simple tool "

March 28, 2023

4.0

Overall Zappy is good , very user friendly.

Pros

Zappy is simple to use and understand. Recruiters life has become easy compared to the normal manual excel .

Cons

As it works on SAS platforms, not all the features can be customised.

Review Source

SA

Shabna A.  
Associate HR  
Information Technology and Services  
Used the software for: 1-2 years

### "ATS at its best"

February 18, 2023

5.0

Good

Pros

It takes very less time to complete the interview scheduling process. We can fetch any information regarding the candidate in a second

Cons

It could improve by launching a mobile application too

Review Source

BM

Biby M.  
Recruitment Manager  
Insurance  
Used the software for: 1-2 years

### "Good Experience "

February 15, 2023

5.0

Good

Pros

Job Posting and Candidate tracking , Offer making Nil

Cons

would need a notification for the offer send to candidates needs to intimated to the concerned recruiter

Review Source

NZ

Nimitha Z.  
HR Head  
Information Services  
Used the software for: Less than 6 months

### "The best ATS tool we used so far"

March 20, 2023

5.0

We are operating the ATS through Zappyhire now which is more productive than the manual operations.

Pros

Ease of product navigation and super responsive customer support

Cons

Offer letter end can be more improvised.

Reason for choosing Zappyhire

Included with all the features we required for the ATS.

Review Source

RL

Ritty L.  
Senior Executive - HR  
Information Technology and Services  
Used the software for: Less than 6 months

### "'A Happy Zappyhire user'"

March 13, 2023

4.0

Happy & satisfied with Zappyhire services. Customer service is really good & appreciable.

Pros

User-friendly, systematic approach & easiness to use

Cons

Can be more user-friendly by enabling 'save/draft data' option while drafting requisition for approvals. So that we can go to any other pages without losing already drafted data.

Review Source

SJ

Subash J.  
Lead Recruiter  
Information Technology and Services  
Used the software for: Less than 6 months

### "Zappy Hire User"

March 24, 2023

4.0

Business Problem Solving in a good way.

Pros

Customer SatisfactionQuick Responsive teamCollaborator

Cons

Shelf Creation for ER profiles and Agency profiles is mandatory

Review Source

RA

Reshma A.  
HR Recruiter  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Zappyhire Review"

February 16, 2023

4.0

Pros

The easiness of using as well as the support from CSMs

Cons

Complications were there but they were all cleared after getting support from the CSMs

Review Source

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