# Adit Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Adit Software - reviews, pricing plans, popular comparisons to other Dental products and more.

Source: https://www.capterra.com/p/208534/Adit/

---

# 

 Adit Software Review 2026: Features, Integrations, Pros & Cons

Last updated on July 20, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Adit

## What is Adit?

Adit is a comprehensive dental practice management platform designed to streamline operations and enhance patient engagement. With features like intelligent VoIP systems, digital forms, online scheduling, automated reminders, and integrated billing solutions, Adit simplifies daily tasks for dental professionals. Advanced analytics provide insights into practice performance, helping identify growth opportunities and improve patient care. By consolidating multiple tools into one platform, Adit reduces administrative burdens and allows dental teams to focus more on patient treatment.

## What is Adit used for?

[Dental](https://www.capterra.com/dental-software/)[Customer Communications Management](https://www.capterra.com/customer-communications-management-software/)[Appointment Reminder](https://www.capterra.com/appointment-reminder-software/)

Recognitions

Shortlist

Best ease of use

Best value for money

Top alternative

Featured

Overall rating

Based on 297 user reviews

Reviews sentiment

Positive

93%

Neutral

2%

Negative

5%

Starting price

$399

Flat Rate, Per Month

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

-   Chiropractic / 2026
-   Dental / 2026
-   Scheduling / 2026

Our "Best of" badge program showcases products with the highest ratings...

-   Chiropractic / 2026
-   Optometry / 2026

Our "Best of" badge program showcases products with the highest ratings...

-   Customer Communications Management / 2026
-   Customer Experience / 2026

Do you work for Adit?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://adit.com&name=Adit)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Adit

4.7 (297)

VS.

[4.4 (285)](https://www.capterra.com/p/98688/Curve-Dental-Hero/reviews/)

Starting Price

$399

Flat Rate, Per Month

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.7 (297)

Ease Of Use

4.4 (211)

Value For Money

4.7 (292)

Value For Money

4.3 (198)

Customer Service

4.7 (296)

Customer Service

4.5 (205)

## Adit alternatives

[4.7 (112)](https://www.capterra.com/p/60250/ABELDent/reviews/)

Starting price

$10.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[CareStack](https://www.capterra.com/p/176206/CareStack/)

[4.8 (211)](https://www.capterra.com/p/176206/CareStack/reviews/)

Starting price

$698.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

Highest Rated

[BestoSys](https://www.capterra.com/p/144398/Bestosys/)

[4.8 (293)](https://www.capterra.com/p/144398/Bestosys/reviews/)

Starting price

$40.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[Weave](https://www.capterra.com/p/141842/Weave/)

[4.3 (672)](https://www.capterra.com/p/141842/Weave/reviews/)

Starting price

$199.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

85%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/208534/Adit/alternatives/)

## FAQs about Adit

Overview

### What problems does Adit solve?

Adit solves fragmented front-office workflows in dental and medical practices by unifying scheduling, texting, reminders, forms, payments, call tracking, and marketing analytics. It reduces missed calls, no-shows, delayed follow-up, duplicate data entry, and manual status checks. Front-desk teams, office managers, providers, and practice owners benefit most from faster communication and clearer performance visibility.

Answer based on 195 reviews

Overview

### Which roles and teams benefit most from Adit?

Adit is most used by dental office managers, front-desk teams, and practice administrators who handle scheduling, patient communication, and daily operations. Dentists, orthodontists, and dental assistants use it to support patient flow and treatment coordination, while owners and operations leaders rely on reporting, call management, and marketing oversight.

Answer based on 296 reviews

Talk to an expert

### More questions?

Ask our experts

Overview

### What company size and industries is Adit built for?

Adit is built for small healthcare practices, with 100% of reviewers from small businesses and Hospital & Health Care leading at 36%. It serves dental practices, optometry offices, chiropractic clinics, and orthodontic practices, with additional reviewer concentration in Health, Wellness and Fitness at 30% and Medical Practice at 27%.

Answer based on 296 reviews

Features and Usability

### What are the key features of Adit?

Adit includes core patient communication and scheduling features like appointment scheduling, online booking, automated reminders, confirmations, and two-way SMS messaging. Reviewers also highlight patient management, digital forms and document storage, payment processing with text-to-pay, plus differentiators such as marketing analytics, call tracking, and mobile access.

Answer based on 183 reviews

Pricing

### How much does it cost and what fees or limitations are included?

Adit starts at $399/month flat rate for the Basic plan, which includes patient texting, forms, reminders, analytics, and payment processing. Reviewers often call it cheaper than Weave and a strong value, though some mention added costs for insurance verification, smaller-business budget concerns, and occasional contract or phone-related issues.

Answer based on 41 reviews

Integrations

### Which third-party tools and platforms does Adit integrate with?

Adit integrates with Dentrix, Eaglesoft, and Open Dental, which are the most frequently confirmed by reviewers. It also connects to practice management platforms including Dentrix Ascend, Carestream Dental, Curve Dental, ABELDent, and Denticon. In total, Adit integrates with 10 third-party tools focused on dental, orthodontic, chiropractic, and vision practices.

Answer based on 47 reviews

Getting Started and Support

### How easy is it to onboard and train a team on Adit?

Adit is generally straightforward to onboard, with live online sessions, videos, and documentation available for training. Front-desk staff and patients often adapt quickly to scheduling, reminders, and forms, while admins and teams using newer features or phone tools may need more time. Reviewers describe support as responsive during setup.

Answer based on 11 reviews

Getting Started and Support

### What customer support options does Adit offer, and how do users rate the experience?

Adit offers email/help desk, a knowledge base, phone support, and chat. Users generally describe support as responsive, helpful, and knowledgeable, with quick fixes, regular follow-up, and useful onboarding guidance. Some report inconsistent response times, long hold times, occasional communication challenges, and slower resolution for certain technical or setup issues.

Answer based on 183 reviews

Ease of use

### Is Adit easy to use for a dental practice?

Adit works well for dental practices that want an all-in-one system with a generally easy learning curve. Many front desk teams and office managers find scheduling, reminders, forms, payments, and patient texting simple to manage, though some staff mention initial navigation confusion, unlabeled icons, and feature-heavy screens.

Answer based on 73 reviews

## Who uses Adit?

Based on Capterra reviews from the past year

Talk to a software expert

to get a free software list  
tailored to your business needs

Company size

Based on 142 reviews

100%

75%

50%

25%

Smallbusiness

Midsizebusinesses

Enterprise

Top job functions

Based on 142 reviews

Administrative

51%

Administrative

51%

Health & Medical

38%

Finance & Accounting

1%

Strategy & Operations

1%

Others

9%

Top industries

Based on 142 reviews

Hospital & Health Care

36%

Health, Wellness and Fitness

31%

Medical Practice

29%

Cosmetics

3%

Other

1%

## Features

AI summary

Based on 1,624 Dental reviews

Capterra data shows that buyers of dental software rank the following features as their top priorities:

-   **Patient Records Management** (**56%** of reviewers rated this feature as critical)
-   **Treatment Planning** (**53%**)
-   **Appointment Management** (**58%**)

Adit supports all three of the features reviewers value most: **Patient Records Management**, **Treatment Planning**, and **Appointment Management**. Together, these capabilities help dental practices keep patient information organized, map out care clearly, and manage schedules efficiently, allowing teams to improve daily coordination and deliver a more consistent patient experience.

Patient Records Management

4.4 (113)

71.68% of 113 reviewers that rated this feature as important or highly important

Adit gives you tools to manage patient records, send and receive forms electronically, and keep information organized. Some reviewers find the forms easy to use and integration with practice management systems helpful, though a few mention challenges with Dentrix connectivity.

Treatment Planning

4.3 (8)

75.00% of 8 reviewers that rated this feature as important or highly important

Create treatment plans that document interventions and outcomes to track patient progress

Claims Management

4.0 (4)

75.00% of 4 reviewers that rated this feature as important or highly important

Process of submitting and following up on claims with insurance companies

Charting

3.6 (18)

27.78% of 18 reviewers that rated this feature as important or highly important

Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc.

Confirmations/Reminders

4.7 (171)

77.19% of 171 reviewers that rated this feature as important or highly important

With this capability, you can automate appointment reminders and confirmations, reducing no-shows and saving staff time. Reviewers appreciate the customizable reminders, ease of use, and positive impact on patient attendance, though some mention occasional issues with message delivery.

Appointment Management

4.7 (154)

77.92% of 154 reviewers that rated this feature as important or highly important

Adit offers a streamlined way for you to manage appointments, including self-scheduling, automated reminders, and easy schedule access on the go. Reviewers appreciate its Dentrix integration, real-time updates, and the convenience of online scheduling for both staff and patients.

Adit 66 features

Define levels of authorization for access to specific files or systems

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

System alerts about the need to escalate an issue or request

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Adit offers a streamlined way for you to manage appointments, including self-scheduling, automated reminders, and easy schedule access on the go. Reviewers appreciate its Dentrix integration, real-time updates, and the convenience of online scheduling for both staff and patients.

Schedule appointments via a calendar

Automatically create schedules based on business needs or employee availability and qualifications

Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients

Create, manage, and send invoices or bills to customers

Create, update, and manage bookings, itineraries, and reservations

Track and manage schedules and meetings via an integrated calendar

Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc.

Process of submitting and following up on claims with insurance companies

Through this characteristic, you can organize client communications, manage feedback, and access patient information across multiple offices. Reviewers indicate improved organization, integration with PMS, and enhanced communication, though some express concerns about customer support responsiveness.

Private online space that lets businesses securely share documents and provide information access to clients

Manage and track all internal and external communication conducted via calls, email, text, or chat

With this capability, you can automate appointment reminders and confirmations, reducing no-shows and saving staff time. Reviewers appreciate the customizable reminders, ease of use, and positive impact on patient attendance, though some mention occasional issues with message delivery.

Centralized database of stakeholders and their contact information such as names, address, phone number etc.

Accept and process credit card transactions

A collection of customer information such as contact details, demographics, previous interactions, etc.

Access previous interactions or concerns to maintain customer relationships

Customize contracts and forms to collect specific information

Alter the layout and content of reports

Pre-designed layouts that can be customized to match preferences and requirements

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Import and export data to and from software applications

Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency

This aspect helps you handle daily operations, track production, and manage communications efficiently. Users think it integrates well with Dentrix and other systems, streamlining workflow and making practice analytics and patient management more accessible.

Store, manage, and track all electronic documents in a centralized location

Store and organize documents in a centralized system

Customizable sample documents that contain placeholder text or a standard layout that can be repeated for each new file

Electronically collect payments for goods or services

Create and send email blasts/campaigns

Reminders sent via email

Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service

Serves chiropractic practices

Serves Optometrists

Store, manage and track all forms in a centralized location

Compliant with HIPAA, which sets standards for sensitive patient data protection

Track interaction history by documenting conversations for contacts

Manage billing and payments for a healthcare provider

Access software remotely via mobile devices

Allows communication with customers or users via multiple channels such as phone, email, live chat, etc.

Collect information from multiple sources

Manage and support multiple locations

Book meetings and appointments through a website or digital platform

Allow communication between the company and patients via messages, SMS, emails, phone, and more

Managing and tracking patient health, progress, communication, and treatment plans

Adit gives you tools to manage patient records, send and receive forms electronically, and keep information organized. Some reviewers find the forms easy to use and integration with practice management systems helpful, though a few mention challenges with Dentrix connectivity.

Ability to record, store, update, and retrieve information

Automated process of charging customers at regular intervals for repeated access or use of a product or service

Log and store the source of contacts/leads

Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc.

Timed notification for any upcoming task, deadline, appointment, or activity

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Manage the rescheduling of appointments

Set & manage permission levels based on user roles and restrict access to only authorized individuals

Plan availability and assign specific time slots for tasks and resources

Online portal through which end users can access the system, manage tasks, or obtain information

Send messages via SMS

Reminders sent via SMS/text message

Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access

Set up connections to third-party platforms to improve business processes

Create treatment plans that document interventions and outcomes to track patient progress

Web form that allows users to enter data that is sent and processed for different reasons

Get Advice

We can help you find the software with the features you need.

Features

4.6 (297)

4.6

Based on 297 reviews

## Pricing

Value for money

4.7 (292)

Basic

$399.00

Flat Rate,Per Month

It includes:

-   Practice Analytics
-   Health Score Report
-   Patient Texting
-   Patient Forms
-   Reminders
-   Payment Processing

Value for money

4.7 (292)

4.7

Based on 292 reviews

## Integrations

[

ChiroTouch](https://www.capterra.com/p/48210/ChiroTouch/)[

Dentrix](https://www.capterra.com/p/2329/Dentrix/)[

Curve Dental](https://www.capterra.com/p/98688/Curve-Dental-Hero/)[

Dentrix Ascend](https://www.capterra.com/p/177828/Dentrix-Ascend/)[

RevolutionEHR](https://www.capterra.com/p/124589/RevolutionEHR/)[

Eaglesoft](https://www.capterra.com/p/60064/EagleSoft-13-00/)[

Denticon](https://www.capterra.com/p/35009/Denticon/)[

ABELDent](https://www.capterra.com/p/60250/ABELDent/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.7 (296)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.7 (296)

4.7

Based on 296 reviews

## User reviews

Overall rating

4.7

Based on 297 reviews

Filter by rating

5(254)

4(22)

3(5)

2(3)

1(13)

Mentioned topic

Sorted by most recent

Diamond Dale N.

Patient Coordinator Scheduling

Hospital & Health Care

### "Amazing App"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

July 21, 2026

Adit runs smoothly with zero issues a reliable all-in-one software that keeps our office stress-free!

Pros

The automated texts, reminders, and digital forms have made our front desk run so much smoother. Having phone, scheduling, and patient communication all in one place saves us a ton of time every day.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AB

Amanda B.

Owner

Health, Wellness and Fitness

### "Great system!!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

3/10

July 16, 2026

Great experience. I’ve recommended them to colleagues and will continue to do so. Adit has saved my practice time and money

Pros

Very intuitive and user friendly. If there’s ever an issue, it gets addressed right away. Pricing is competitive

Cons

Sometimes it is difficult to understand the support agents. Things eventually get worked out though.

Switched from

[AT&T Contact Center](https://www.capterra.com/p/245399/ATT-Contact-Center/)

Not able to two-way text efficiently, no automated appointment reminders/confirmations

Alternatives considered

[Legwork](https://www.capterra.com/p/197115/Legwork/)

[Weave](https://www.capterra.com/p/141842/Weave/)

Reasons for choosing Adit

Pricing and features. Adit was very competitive with the features I needed

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

WA

Wulfgang A.

Office Manager

Hospital & Health Care

### "Great value"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 11, 2026

We have had an overall net positive experience with Adit, we swapped from a different service, that was charging far more for the same features.

Pros

The cost for the program was very competitive, and the program does exactly what we need with patient recall.

Cons

The fax system has been a new concept for my office to learn, but we are adjusting, and they consistently update the process.

Switched from

[Weave](https://www.capterra.com/p/141842/Weave/)

The cost difference was a huge factor for us in switching.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JH

Jennifer H.

Front desk

Medical Practice

### "Incredible product "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 11, 2026

Adit has been one of the best investments our chiropractic office has made. After using it, I’ve seen firsthand how much more efficient and organized our practice has become. Having so many tools in one platform—patient communication, online scheduling, payments, reviews, phones, forms, and analytics—has streamlined our daily operations and eliminated the need for multiple systems. What I appreciate most is that Adit isn’t just software; it’s a tool that helps our team create a better patient experience. Patients love the convenience of online scheduling, text communication, and easy payment options, while our staff spends less time on administrative tasks and more time focusing on patient care. The reporting and analytics have also helped us make better business decisions by giving us clear insight into what’s working and where we can improve. Their team continues to innovate and add features that genuinely help practices grow. After more than 20 years working in chiropractic, I’ve used a lot of different systems, and Adit stands out because it actually makes our jobs easier while helping the practice become more productive and profitable. I would absolutely recommend it to any chiropractic office looking to modernize their systems and improve both team efficiency and the patient experience.

Pros

How much time I now have back in my day. The streamlining it has created. The steps in previous systems we have that have been taken out in multiple departments on my practice

Cons

It’s not what I like least. I’d say the difficult part is that it is so detailed so getting it started is time consuming. However all great things are.

Switched from

[AlohaABA](https://www.capterra.com/p/192774/AlohaABA/)

Speaking with John and the team. Answering my questions. And how eager they are to help and continue to make this product better

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

GD

Georgiana D.

Dental

Cosmetics

### "Happy customer"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 7, 2026

Our office really enjoys the services provided by Adit. It's nice to be able to customize just about anything to the preferences of the office. Billing and payment has been great for sending out statements to patients and the collection has gotten much better. The support is very responsive and kind. The decision to switch has been the best thing for our office.

Pros

Adaptive, client support, billing and payment, customizable, security. We love how there is so much to be able to customize.

Cons

I don't really have something that I can list here. If I were to list anything it would just be how sometimes it can bog down with the amount of new updates.

Switched from

[Weave](https://www.capterra.com/p/174185/Weave-Accreditation/)

The price was the biggest factor but also the amount of features that we got for that price were not justified.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RR

Robyn R.

Office manager

Health, Wellness and Fitness

### "Amazing Adit!!!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

June 30, 2026

Great overall experience !!! Amazing customer service.. they resolve any concerns quick and effectively !

Pros

Adit is amazing! It’s has been invaluable to our practice! Evuthingbis synched cohesively to our software phones and cell phones ! Not to mention great customer service !

Cons

There is not much to dislike ! Adit has made our practice run more efficiently.. never miss a call/ new patient !

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

BN

Brian N.

Owner

Hospital & Health Care

### "High-Impact Front Office Optimization with Measurable ROI Sources"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

June 24, 2026

ADIT operates as a front-office performance system rather than just a communication layer. It consistently reduces missed opportunity leakage (missed calls, delayed follow-up) while standardizing patient engagement workflows. The biggest impact is operational: tighter schedule utilization, improved responsiveness, and clearer visibility into where breakdowns occur. Value is highest in practices that actively use the analytics and refine workflows. If left passive, it functions as a solid communication tool; if actively managed, it becomes a measurable driver of production and marketing efficiency. Execution friction is low after setup, and ongoing maintenance is minimal relative to the operational gains.

Pros

Strong Dentrix integration with near real-time sync of schedules, patient data, and communication logs; no duplicate data entry or workflow fragmentation. •Missed call recovery is highly effective; automatic SMS follow-up consistently converts failed call attempts into booked appointments. •Call tracking and recording provide actionable insight into front desk performance, including conversion rates and call handling quality. •Source attribution and reporting enable clear measurement of marketing ROI; supports better allocation of spend. •Centralized two-way

Cons

Attribution accuracy can be imperfect in multi-touch patient journeys; first/last-touch models may oversimplify actual conversion paths. •Limited flexibility in customizing automation logic (e.g., conditional workflows based on nuanced patient behavior or insurance status). •UI is functional but not optimized for rapid multi-tasking in high call-volume environments; some extra clicks vs. ideal. •Call recording review is valuable but time-intensive; no strong automated scoring or prioritization of “problem” calls. •SMS-heavy workflows can create message fatigue for some patients if not carefully tuned. •Integration depth is strong with major PMS (e.g., Dentrix) but less predictable with smaller or less common systems. •Pricing structure may not scale efficiently for multi-location groups without negotiation. •Reporting is powerful but not easily exportable into custom dashboards without manual work or external tools.

Switched from

[Dentrix](https://www.capterra.com/p/2329/Dentrix/)

AI features were very important to our practice.

Alternatives considered

[Overjet](https://www.capterra.com/p/276740/Overjet/)

Reasons for choosing Adit

Comprehensive list of features and continued development. Forward thinking engineers

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

CT

Cynthia T.

Office manager

Health, Wellness and Fitness

### "ADIT IS AMAZING!! "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 23, 2026

Our experience with Adit has been outstanding. It has streamlined our daily operations and made communicating with patients easier than ever. From automated reminders and online forms to phone services and call tracking, every feature has helped our office save time and stay organized. The platform is user-friendly, reliable, and continuously improves. We highly recommend Adit to any dental practice looking to improve efficiency, increase patient engagement, and enhance communication. Adit has truly been a game-changer for our office!

Pros

What I like most about Adit is that it brings everything together in one place. The phones, texting, appointment reminders, patient forms, call recordings, and communication tools all work seamlessly together. It has made our office more efficient, improved patient communication, and helped us provide a better overall patient experience. The support team is also fantastic whenever we need assistance.

Cons

There is nothing.... I absolutely enjoy all of the help. Confirmation text, missed call logs, morning huddle help!

Switched from

[Dental Intelligence](https://www.capterra.com/p/185878/Dental-Intelligence/)

DENTAL HUB JUST WASNT IT! WHEN WE RECEIVED INFO ABOUT ADIT, WE IIMMEDIATELY SWITCHED!

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

EG

Estefanie G.

Dental Office Manager

Hospital & Health Care

### "Overall Positive Experience with Adit Despite a Challenging Setup Process"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 23, 2026

Overall, our experience with Adit has been very positive. The platform has helped improve the efficiency of our daily operations and made patient communication much easier through features like texting, reminders, and call management. It has become a valuable tool for our front office and has helped reduce a lot of manual work, allowing our team to stay more organized and focused on patient care. The setup process was a bit of a headache at first and did take some time to get everything properly configured. However, with the support and guidance from Adit’s team, everything was eventually resolved smoothly. They were responsive and helpful throughout the onboarding process, which made a big difference in getting us up and running successfully. Since then, we’ve had a much better workflow and overall experience. Adit continues to be a reliable system for our practice, and we are happy with the support and functionality it provides.

Pros

Adit has been a great addition to our dental office. The platform is user-friendly and has helped streamline our communication with patients through texting, reminders, and call management. It has made daily operations more efficient and helped reduce front desk workload. Their customer support is also responsive and helpful whenever assistance is needed. Overall, we’ve had a very positive experience and would definitely recommend Adit to other dental practices.

Cons

The setup process can be a bit challenging at first, but with the help of Adit’s team, everything worked out smoothly in the end.

Switched from

[Legwork](https://www.capterra.com/p/197115/Legwork/)

[mConsent](https://www.capterra.com/p/166588/mConsent/)

We made the switch from Legwork and MConsent because we were looking for a more unified and efficient system for our office. Managing multiple platforms was becoming time-consuming and sometimes caused gaps in communication and workflow. We wanted a solution that could combine patient communication, forms, reminders, and tracking in one place. Adit offered a more all-in-one approach, which helped simplify our daily operations and reduce the need to switch between different systems. The integration has made it easier for our team to stay organized, improve patient communication, and streamline overall workflow. While the transition and setup required some adjustment, it has ultimately improved efficiency in the office.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

ME

MARISOL E.

FRONT DEASK

Hospital & Health Care

### "OUSTANDING SERVICE AND PROFESSIONALISM"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 23, 2026

WE HAVE AN OUTSTANDING EXPERIENCE WITH ADIT I WOULD RECOMMEND THEM TO EVERY OFFICE THEY TAKE ALOT OF PRIDE IN THERE SERVICES.

Pros

ADIT MADE OUR OFFICE ALOT MORE EASY AND STRESS FREE THERE CUSTOMER SERVICE IS EXCELLENT THEY DEFINITELY TAKE PRIDE IN THERE WORK

Cons

WE DONT HAVE NOTHING WRONG TO SAY THEY GO ABOVE AND BEYOND THERE ARE QUICK AT COMMUNICATING I CANT SAY ANYTHING WRONG

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/208534/Adit/reviews/)

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