--- title: "Adit Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Adit Software - reviews, pricing plans, popular comparisons to other Dental products and more." source_url: "https://www.capterra.com/p/208534/Adit/" page_type: "product" language: "en" --- # Adit Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 1, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Adit ## What is Adit? Adit is a comprehensive dental practice management platform designed to streamline operations and enhance patient engagement. With features like intelligent VoIP systems, digital forms, online scheduling, automated reminders, and integrated billing solutions, Adit simplifies daily tasks for dental professionals. Advanced analytics provide insights into practice performance, helping identify growth opportunities and improve patient care. By consolidating multiple tools into one platform, Adit reduces administrative burdens and allows dental teams to focus more on patient treatment. ## What is Adit used for? [Dental](https://www.capterra.com/dental-software/)[Customer Communications Management](https://www.capterra.com/customer-communications-management-software/)[Appointment Reminder](https://www.capterra.com/appointment-reminder-software/) Recognitions Shortlist Best ease of use Best value for money Top alternative Featured Overall rating Based on 300 user reviews Reviews sentiment Positive 93% Neutral 2% Negative 6% Starting price $399 Flat Rate, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... - Chiropractic / 2026 - Dental / 2026 - Scheduling / 2026 Our "Best of" badge program showcases products with the highest ratings... - Chiropractic / 2026 - Optometry / 2026 Our "Best of" badge program showcases products with the highest ratings... - Customer Communications Management / 2026 - Customer Experience / 2026 Do you work for Adit?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://adit.com&name=Adit) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Adit 4.7 (300) VS. [4.3 (673)](https://www.capterra.com/p/141842/Weave/reviews/) Starting Price $399 Flat Rate, Per Month Starting Price $199 Other, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.7 (300) Ease Of Use 4.5 (217) Value For Money 4.7 (295) Value For Money 4.1 (203) Customer Service 4.7 (299) Customer Service 3.9 (211) ## Adit alternatives [4.4 (285)](https://www.capterra.com/p/98688/Curve-Dental-Hero/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars [4.7 (112)](https://www.capterra.com/p/60250/ABELDent/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [CareStack](https://www.capterra.com/p/176206/CareStack/) [4.8 (217)](https://www.capterra.com/p/176206/CareStack/reviews/) Starting price $698.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/176206/CareStack/) Highest Rated [BestoSys](https://www.capterra.com/p/144398/Bestosys/) [4.8 (293)](https://www.capterra.com/p/144398/Bestosys/reviews/) Starting price $40.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/144398/Bestosys/) [View all alternatives](https://www.capterra.com/p/208534/Adit/alternatives/) ## FAQs about Adit Overview ### What problems does Adit solve? Adit solves fragmented front-office workflows in dental and medical practices by unifying scheduling, texting, reminders, forms, payments, call tracking, and marketing analytics. It reduces missed calls, no-shows, delayed follow-up, duplicate data entry, and manual status checks. Front-desk teams, office managers, providers, and practice owners benefit most from faster communication and clearer performance visibility. Answer based on 195 reviews Overview ### Which roles and teams benefit most from Adit? Adit is most used by dental office managers, front-desk teams, and practice administrators who handle scheduling, patient communication, and daily operations. Dentists, orthodontists, and dental assistants use it to support patient flow and treatment coordination, while owners and operations leaders rely on reporting, call management, and marketing oversight. Answer based on 296 reviews Overview ### What company size and industries is Adit built for? Adit is built for small healthcare practices, with 100% of reviewers from small businesses and Hospital & Health Care leading at 36%. It serves dental practices, optometry offices, chiropractic clinics, and orthodontic practices, with additional reviewer concentration in Health, Wellness and Fitness at 30% and Medical Practice at 27%. Answer based on 296 reviews Features and Usability ### What are the key features of Adit? Adit includes core patient communication and scheduling features like appointment scheduling, online booking, automated reminders, confirmations, and two-way SMS messaging. Reviewers also highlight patient management, digital forms and document storage, payment processing with text-to-pay, plus differentiators such as marketing analytics, call tracking, and mobile access. Answer based on 183 reviews Pricing ### How much does it cost and what fees or limitations are included? Adit starts at $399/month flat rate for the Basic plan, which includes patient texting, forms, reminders, analytics, and payment processing. Reviewers often call it cheaper than Weave and a strong value, though some mention added costs for insurance verification, smaller-business budget concerns, and occasional contract or phone-related issues. Answer based on 41 reviews Integrations ### Which third-party tools and platforms does Adit integrate with? Adit integrates with Dentrix, Eaglesoft, and Open Dental, which are the most frequently confirmed by reviewers. It also connects to practice management platforms including Dentrix Ascend, Carestream Dental, Curve Dental, ABELDent, and Denticon. In total, Adit integrates with 10 third-party tools focused on dental, orthodontic, chiropractic, and vision practices. Answer based on 47 reviews Getting Started and Support ### How easy is it to onboard and train a team on Adit? Adit is generally straightforward to onboard, with live online sessions, videos, and documentation available for training. Front-desk staff and patients often adapt quickly to scheduling, reminders, and forms, while admins and teams using newer features or phone tools may need more time. Reviewers describe support as responsive during setup. Answer based on 11 reviews Getting Started and Support ### What customer support options does Adit offer, and how do users rate the experience? Adit offers email/help desk, a knowledge base, phone support, and chat. Users generally describe support as responsive, helpful, and knowledgeable, with quick fixes, regular follow-up, and useful onboarding guidance. Some report inconsistent response times, long hold times, occasional communication challenges, and slower resolution for certain technical or setup issues. Answer based on 183 reviews Ease of use ### Is Adit easy to use for a dental practice? Adit works well for dental practices that want an all-in-one system with a generally easy learning curve. Many front desk teams and office managers find scheduling, reminders, forms, payments, and patient texting simple to manage, though some staff mention initial navigation confusion, unlabeled icons, and feature-heavy screens. Answer based on 73 reviews ## Who uses Adit? Based on Capterra reviews from the past year Talk to a software expert to get a free software list tailored to your business needs ## Features AI summary Based on 1,624 Dental reviews Capterra data shows that buyers of dental software rank the following features as their top priorities: - **Patient Records Management** (**56%** of reviewers rated this feature as critical) - **Treatment Planning** (**53%**) - **Appointment Management** (**58%**) Adit supports all three of the features reviewers value most: **Patient Records Management**, **Treatment Planning**, and **Appointment Management**. Together, these capabilities help dental practices keep patient information organized, map out care clearly, and manage schedules efficiently, allowing teams to improve daily coordination and deliver a more consistent patient experience. Patient Records Management 4.4 (113) 71.68% of 113 reviewers that rated this feature as important or highly important You benefit from hassle-free patient record updates, digital forms, and easy access to patient information. Some reviewers find the forms customizable and time-saving, but others mention integration issues with Dentrix and challenges with building forms or obtaining electronic signatures. Treatment Planning 4.3 (8) 75.00% of 8 reviewers that rated this feature as important or highly important Create treatment plans that document interventions and outcomes to track patient progress Appointment Management 4.7 (154) 77.92% of 154 reviewers that rated this feature as important or highly important Adit offers a streamlined way for you to schedule, view, and manage appointments, including online self-scheduling and calendar access on the go. Reviewers appreciate its intuitive interface, Dentrix integration, and automated reminders that help reduce no-shows and keep schedules organized. Confirmations/Reminders 4.7 (172) 77.33% of 172 reviewers that rated this feature as important or highly important With automated confirmations and reminders, you can reduce no-shows and free up staff time. Reviewers indicate these reminders are easy to set up, customizable, and appreciated by patients, though some mention inconsistent delivery and occasional issues with message recognition. Claims Management 4.0 (4) 75.00% of 4 reviewers that rated this feature as important or highly important Process of submitting and following up on claims with insurance companies Client Management 4.5 (126) 69.05% of 126 reviewers that rated this feature as important or highly important This capability helps you organize and access patient details, communication history, and appointments in one place. Users think it improves efficiency, supports multi-office management, and integrates with practice management systems, enhancing daily communication and follow-up. Adit 66 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Escalation: System alerts about the need to escalate an issue or request - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Appointment Management: Adit offers a streamlined way for you to schedule, view, and manage appointments, including online self-scheduling and calendar access on the go. Reviewers appreciate its intuitive interface, Dentrix integration, and automated reminders that help reduce no-shows and keep schedules organized. - Appointment Scheduling: Schedule appointments via a calendar - Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications - Availability Management: Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Booking Management: Create, update, and manage bookings, itineraries, and reservations - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Charting: Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. - Claims Management: Process of submitting and following up on claims with insurance companies - Client Management: This capability helps you organize and access patient details, communication history, and appointments in one place. Users think it improves efficiency, supports multi-office management, and integrates with practice management systems, enhancing daily communication and follow-up. - Client Portal: The client portal gives you and your patients convenient access to information, appointment confirmations, and communication tools. Reviewers appreciate its user-friendly design and engagement benefits, though some note they do not use this aspect or rely on other systems. - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Confirmations/Reminders: With automated confirmations and reminders, you can reduce no-shows and free up staff time. Reviewers indicate these reminders are easy to set up, customizable, and appreciated by patients, though some mention inconsistent delivery and occasional issues with message recognition. - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Credit Card Processing: Accept and process credit card transactions - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customer History: Access previous interactions or concerns to maintain customer relationships - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Data Import/Export: Import and export data to and from software applications - Data Synchronization: Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency - Dental Practice Management: Managing day-to-day operations of dental practices such as scheduling appointments, generating reports, and more. - Document Management: Store, manage, and track all electronic documents in a centralized location - Document Storage: Store and organize documents in a centralized system - Document Templates: Customizable sample documents that contain placeholder text or a standard layout that can be repeated for each new file - Electronic Payments: Electronically collect payments for goods or services - Email Marketing: Create and send email blasts/campaigns - Email Reminders: Reminders sent via email - Feedback Management: Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service - For Chiropractors: Serves chiropractic practices - For Optometrists: Serves Optometrists - Forms Management: Store, manage and track all forms in a centralized location - HIPAA Compliant: Compliant with HIPAA, which sets standards for sensitive patient data protection - Interaction Tracking: Track interaction history by documenting conversations for contacts - Medical Billing: Manage billing and payments for a healthcare provider - Mobile Access: Access software remotely via mobile devices - Multi-Channel Communication: Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. - Multi-Channel Data Collection: Collect information from multiple sources - Multi-Location: Manage and support multiple locations - Online Booking: Book meetings and appointments through a website or digital platform - Patient Communications: Allow communication between the company and patients via messages, SMS, emails, phone, and more - Patient Management: Managing and tracking patient health, progress, communication, and treatment plans - Patient Records Management: You benefit from hassle-free patient record updates, digital forms, and easy access to patient information. Some reviewers find the forms customizable and time-saving, but others mention integration issues with Dentrix and challenges with building forms or obtaining electronic signatures. - Records Management: Ability to record, store, update, and retrieve information - Recurring/Subscription Billing: Automated process of charging customers at regular intervals for repeated access or use of a product or service - Referral Tracking: Log and store the source of contacts/leads - Registration Management: Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Rescheduling: Manage the rescheduling of appointments - Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals - Scheduling: Plan availability and assign specific time slots for tasks and resources - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - SMS Messaging: Send messages via SMS - SMS Reminders: Reminders sent via SMS/text message - SSL Security: Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Treatment Planning: Create treatment plans that document interventions and outcomes to track patient progress - Web Forms: Web form that allows users to enter data that is sent and processed for different reasons --- Get Advice We can help you find the software with the features you need. Features 4.6 (300) 4.6 Based on 300 reviews ## Pricing Value for money 4.7 (295) [View pricing plan details](https://www.capterra.com/p/208534/Adit/pricing/) Basic $399.00 Flat Rate,Per Month It includes: - Practice Analytics - Health Score Report - Patient Texting - Patient Forms - Reminders - Payment Processing Value for money 4.7 (295) 4.7 Based on 295 reviews ## Integrations [ ChiroTouch](https://www.capterra.com/p/48210/ChiroTouch/)[ Dentrix](https://www.capterra.com/p/2329/Dentrix/)[ Curve Dental](https://www.capterra.com/p/98688/Curve-Dental-Hero/)[ Dentrix Ascend](https://www.capterra.com/p/177828/Dentrix-Ascend/)[ RevolutionEHR](https://www.capterra.com/p/124589/RevolutionEHR/)[ Eaglesoft](https://www.capterra.com/p/60064/EagleSoft-13-00/)[ Denticon](https://www.capterra.com/p/35009/Denticon/)[ ABELDent](https://www.capterra.com/p/60250/ABELDent/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.7 (299) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.7 (299) 4.7 Based on 299 reviews ## User reviews Overall rating 4.7 Based on 300 reviews Filter by rating 5(256) 4(22) 3(5) 2(3) 1(14) Mentioned topic Sorted by most recent AR Angela R. Sales Representative Telecommunications ### "Very organized" 5.0 Overall Rating 5.0 5.0 Ease of Use 2.0 2.0 Features 2.0 2.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 23, 2026 Overall I can absolutely say it’s makes the job easy after hours when not in the offices and we can check each patients information throughly and as well as reply to them if they text us Pros The different tabs helps make it more organized for our job,helps us see the billing balances on our patients, support is easy to access and fast having the app on my mobile phone makes things easy out of work I can schedule any patient after hours Cons The many times I have to reset my password, sometimes it does freeze and it’s hard to access needing to reset multiple times Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. GM Grace M. Exec. Assistant Health, Wellness and Fitness ### "Very satisfied" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 August 10, 2026 Overall, we are very satisfied with Adit. The customer service is top notch and for the price, it has everything we are looking for in a messaging software. Pros Lots of features for the price. We especially like the email marketing module as well as the e-forms, making it easy for patients to update paperwork in our system. Cons There are a lot of little glitches, but they usually resolve themselves in a day or so. If anything big arises, the customer service team handles it quickly. Switched from [Weave](https://www.capterra.com/p/141842/Weave/) It was hard to get customer service to help with issues. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KT Kristine T. Practice Manager Hospital & Health Care ### "Do not recommend" 1.0 Overall Rating 1.0 1.0 Ease of Use 2.0 2.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 July 23, 2026 I wouldn't recommend Adit. You get what you pay for! Constant issues and a huge waste of time dealing with fixing the constant issues. Pros Drops our patient paperwork directly into Open Dental. Sorry not much else we like about it. Adit should look at what Modento does. Cons Everything else. Constant issues with Adit. Constantly have to restart Adit and constantly have a ticket in. Then when we have a ticket in we find the tech support half the time cannot understand the issue causing slower fix times. Switched from [Yapi](https://www.capterra.com/p/120854/YAPI/) Constant issues with Yappi only to end up with Adit who is just as bad Alternatives considered [Weave](https://www.capterra.com/p/141842/Weave/) Reasons for choosing Adit Cost but that was a mistake. Lucky for Adit I had just joined the office. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor August 10, 2026 Hi Kristine, really sorry to see that you are unhappy with us. Inorder for us to look into this, please send your account details to support@adit.com. We look forward to resolving your concerns asap. Thanks. Diamond Dale N. Patient Coordinator Scheduling Hospital & Health Care ### "Amazing App" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 July 21, 2026 Adit runs smoothly with zero issues a reliable all-in-one software that keeps our office stress-free! Pros The automated texts, reminders, and digital forms have made our front desk run so much smoother. Having phone, scheduling, and patient communication all in one place saves us a ton of time every day. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AB Amanda B. Owner Health, Wellness and Fitness ### "Great system!!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 3/10 July 16, 2026 Great experience. I’ve recommended them to colleagues and will continue to do so. Adit has saved my practice time and money Pros Very intuitive and user friendly. If there’s ever an issue, it gets addressed right away. Pricing is competitive Cons Sometimes it is difficult to understand the support agents. Things eventually get worked out though. Switched from [AT&T Contact Center](https://www.capterra.com/p/245399/ATT-Contact-Center/) Not able to two-way text efficiently, no automated appointment reminders/confirmations Alternatives considered [Legwork](https://www.capterra.com/p/197115/Legwork/) [Weave](https://www.capterra.com/p/141842/Weave/) Reasons for choosing Adit Pricing and features. Adit was very competitive with the features I needed Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. WA Wulfgang A. Office Manager Hospital & Health Care ### "Great value" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 11, 2026 We have had an overall net positive experience with Adit, we swapped from a different service, that was charging far more for the same features. Pros The cost for the program was very competitive, and the program does exactly what we need with patient recall. Cons The fax system has been a new concept for my office to learn, but we are adjusting, and they consistently update the process. Switched from [Weave](https://www.capterra.com/p/141842/Weave/) The cost difference was a huge factor for us in switching. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JH Jennifer H. Front desk Medical Practice ### "Incredible product " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 11, 2026 Adit has been one of the best investments our chiropractic office has made. After using it, I’ve seen firsthand how much more efficient and organized our practice has become. Having so many tools in one platform—patient communication, online scheduling, payments, reviews, phones, forms, and analytics—has streamlined our daily operations and eliminated the need for multiple systems. What I appreciate most is that Adit isn’t just software; it’s a tool that helps our team create a better patient experience. Patients love the convenience of online scheduling, text communication, and easy payment options, while our staff spends less time on administrative tasks and more time focusing on patient care. The reporting and analytics have also helped us make better business decisions by giving us clear insight into what’s working and where we can improve. Their team continues to innovate and add features that genuinely help practices grow. After more than 20 years working in chiropractic, I’ve used a lot of different systems, and Adit stands out because it actually makes our jobs easier while helping the practice become more productive and profitable. I would absolutely recommend it to any chiropractic office looking to modernize their systems and improve both team efficiency and the patient experience. Pros How much time I now have back in my day. The streamlining it has created. The steps in previous systems we have that have been taken out in multiple departments on my practice Cons It’s not what I like least. I’d say the difficult part is that it is so detailed so getting it started is time consuming. However all great things are. Switched from [AlohaABA](https://www.capterra.com/p/192774/AlohaABA/) Speaking with John and the team. Answering my questions. And how eager they are to help and continue to make this product better Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. GD Georgiana D. Dental Cosmetics ### "Happy customer" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 7, 2026 Our office really enjoys the services provided by Adit. It's nice to be able to customize just about anything to the preferences of the office. Billing and payment has been great for sending out statements to patients and the collection has gotten much better. The support is very responsive and kind. The decision to switch has been the best thing for our office. Pros Adaptive, client support, billing and payment, customizable, security. We love how there is so much to be able to customize. Cons I don't really have something that I can list here. If I were to list anything it would just be how sometimes it can bog down with the amount of new updates. Switched from [Weave](https://www.capterra.com/p/174185/Weave-Accreditation/) The price was the biggest factor but also the amount of features that we got for that price were not justified. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RR Robyn R. Office manager Health, Wellness and Fitness ### "Amazing Adit!!!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 June 30, 2026 Great overall experience !!! Amazing customer service.. they resolve any concerns quick and effectively ! Pros Adit is amazing! It’s has been invaluable to our practice! Evuthingbis synched cohesively to our software phones and cell phones ! Not to mention great customer service ! Cons There is not much to dislike ! Adit has made our practice run more efficiently.. never miss a call/ new patient ! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. BN Brian N. Owner Hospital & Health Care ### "High-Impact Front Office Optimization with Measurable ROI Sources" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 June 24, 2026 ADIT operates as a front-office performance system rather than just a communication layer. It consistently reduces missed opportunity leakage (missed calls, delayed follow-up) while standardizing patient engagement workflows. The biggest impact is operational: tighter schedule utilization, improved responsiveness, and clearer visibility into where breakdowns occur. Value is highest in practices that actively use the analytics and refine workflows. If left passive, it functions as a solid communication tool; if actively managed, it becomes a measurable driver of production and marketing efficiency. Execution friction is low after setup, and ongoing maintenance is minimal relative to the operational gains. Pros Strong Dentrix integration with near real-time sync of schedules, patient data, and communication logs; no duplicate data entry or workflow fragmentation. •Missed call recovery is highly effective; automatic SMS follow-up consistently converts failed call attempts into booked appointments. •Call tracking and recording provide actionable insight into front desk performance, including conversion rates and call handling quality. •Source attribution and reporting enable clear measurement of marketing ROI; supports better allocation of spend. •Centralized two-way Cons Attribution accuracy can be imperfect in multi-touch patient journeys; first/last-touch models may oversimplify actual conversion paths. •Limited flexibility in customizing automation logic (e.g., conditional workflows based on nuanced patient behavior or insurance status). •UI is functional but not optimized for rapid multi-tasking in high call-volume environments; some extra clicks vs. ideal. •Call recording review is valuable but time-intensive; no strong automated scoring or prioritization of “problem” calls. •SMS-heavy workflows can create message fatigue for some patients if not carefully tuned. •Integration depth is strong with major PMS (e.g., Dentrix) but less predictable with smaller or less common systems. •Pricing structure may not scale efficiently for multi-location groups without negotiation. •Reporting is powerful but not easily exportable into custom dashboards without manual work or external tools. Switched from [Dentrix](https://www.capterra.com/p/2329/Dentrix/) AI features were very important to our practice. Alternatives considered [Overjet](https://www.capterra.com/p/276740/Overjet/) Reasons for choosing Adit Comprehensive list of features and continued development. Forward thinking engineers Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/208534/Adit/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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