--- title: "Adit Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Adit the right Dental solution for you? Explore 298 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/208534/Adit/reviews/" page_type: "reviews" language: "en" --- Adit 4.7 (298) [View alternatives](https://www.capterra.com/p/208534/Adit/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated July 20th, 2026 # Reviews of Adit Ease of use 4.7 Customer Service 4.7 ## Pros and Cons in Reviews MO Megan O ReceptionistIndividual & Family Services, 2 - 10 employeesUsed the software for: More than 2 years. “It helps keep communication organized, improves efficiency, and provides useful insights into how the office is performing. Once the team becomes familiar with the platform, it becomes a valuable tool for managing patient engagement and supporting day-to-day operations.“ March 16, 2026 Nimet A OwnerHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: More than 2 years. “We have had some issues with setting up some of our online forms, with multiple forms being placed in different areas that are not all updated at one time when we request changes.“ February 20, 2026 JH Jennifer H Front deskMedical Practice, 11 - 50 employeesUsed the software for: 6-12 months. “Having so many tools in one platform—patient communication, online scheduling, payments, reviews, phones, forms, and analytics—has streamlined our daily operations and eliminated the need for multiple systems.“ July 11, 2026 BN Brian N OwnerHospital & Health Care, 2 - 10 employeesUsed the software for: 1-2 years. “Attribution accuracy can be imperfect in multi-touch patient journeys; first/last-touch models may oversimplify actual conversion paths.“ June 24, 2026 SV Shana V OrthodontistHealth, Wellness and Fitness, 11 - 50 employeesUsed the software for: Less than 6 months. “I love how it combines it all into one platform: online scheduling, patient communication, payment processor, patient forms, email marketing, phones, AI phone call tracking insights, analytics, etc.“ June 1, 2026 Nicholas C OwnerMedical Practice, 2 - 10 employeesUsed the software for: 1-2 years. “Adit's online scheduling system is not the best we always get patients just thrown anywhere and sometimes it makes it more work on us.“ April 2, 2026 CT Cynthia T Office managerHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: 6-12 months. “The phones, texting, appointment reminders, patient forms, call recordings, and communication tools all work seamlessly together.“ June 23, 2026 BN Brian N OwnerHospital & Health Care, 2 - 10 employeesUsed the software for: 1-2 years. “SMS-heavy workflows can create message fatigue for some patients if not carefully tuned.“ June 24, 2026 ## Showing most helpful reviews Showing 1-25 of 298 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Yvette M. Practice Administrator Medical Practice Used the software for: 2+ years ### "Loyal Adit User - 5-star product!!" January 6, 2026 5.0 Adit has helped us become more efficient, organized, and patient-focused. I’d highly recommend it to any practice looking to modernize their workflows and improve communication. Pros Adit has been a game-changer for our practice, streamlining daily operations while improving the patient experience. The fact that the platform is all-in-one makes it so easy to rely on. I love that Adit combines scheduling, reminders, forms, payments, and patient communication in one place. It reduces the need for multiple tools and keeps everything organized and easy to manage. The automated text and email reminders significantly cut down on no-shows and save our team a ton of time. Patients appreciate the convenience, and we appreciate the consistency. Adit is intuitive and easy to learn. Both staff and patients can navigate it without frustration, which makes onboarding and day-to-day use smooth. Online scheduling and digital intake forms are a huge win. Patients can book appointments and complete paperwork ahead of time, which speeds up check-ins and keeps the schedule running efficiently. The Adit support team is responsive and helpful, and the platform continues to evolve with useful updates. It feels like the company genuinely listens to user feedback. Cons It is really hard to find things I don't like about Adit. As with any software, there will be glitches, but I feel like Adit is amazing when help is needed. You have to have the right infrastructure in place - make sure your internet speeds are up to par. We use OpenDental, so integration is amazing, but I can't speak to other PMS systems. Switched from [Weave](https://www.capterra.com/p/141842/Weave/) cost savings was the primary reason - but soon after the switch I saw that Adit had a far-superior product. Review Source NB Nicole B. Office Manager Hospital & Health Care Used the software for: 1-2 years ### "Adit Review" June 8, 2026 5.0 Pros Very user friendly, has helped our practice out tremendously. We are able to send out payments, reviews, and paperwork seamlessly. I love how we can get an in depth practice analysis at all times Cons Sometimes connecting to support can be troublesome. But overall our questions are answered in a timely manner this is me being nitpicky Switched from [NexHealth](https://www.capterra.com/p/182271/NexHealth/) Expensive and could not offer everything adit offered Review Source KS Kelly S. Manager Medical Practice Used the software for: 6-12 months ### "Just because something costs less, doesn't mean it's worth it......." October 28, 2025 1.0 Terrible experience. Problem after problem. We were told multiple times that issues had been fixed, yet the very next day the same problems would reappear. Each time we’d submit a support ticket, we wouldn’t hear back for days. When we called for support, we were promised a call back within an hour or two—but days would go by without any response. It didn’t matter how many times we called; the issues were never truly resolved. When I did manage to speak with someone, I repeatedly told them our office hours, yet they would always call after we were closed to “diagnose the issue.” After months of back-and-forth and constant problems, we finally decided to cancel and find another company. Only then—after we gave notice to cancel—did they “discover” that the integration had partially failed. This was after weeks of accessing our server and crashing it multiple times. Overall, Adit lacks proper communication, accountability, and technical reliability. I was even told the representative I was dealing with worked in the same time zone as us, but they still never called during our business hours. Extremely disappointing experience. Pros Adit made a lot of promises. As a small business, we were definitely hoping to save some money, and during the initial meetings it seemed like a great deal — all the same features as our previous company at about half the cost. Unfortunately, once we signed up, everything went downhill from there. Cons Just about everything. The software only worked properly for about a week before the problems started—and they never stopped. We signed up in May 2025 and ended up canceling by October 2025 after submitting more than 30 support tickets. Despite countless calls and follow-ups, the same issues kept reoccurring, and support was slow to respond or failed to resolve anything long-term. Switched from [Weave](https://www.capterra.com/p/174185/Weave-Accreditation/) Mostly Cost. What we were paying to Weave was double what Adit cost and had the same benefits. However given the amount of issues I'd rather pay the extra money just for piece of mind. Review Source MM Mena M. Office Manager Health, Wellness and Fitness Used the software for: 1-2 years ### "Adit Review." April 23, 2026 5.0 We’ve had a great experience working with Adit for our phone confirmation and texting system. It has made a huge difference in how we communicate with our patients—everything is faster, more organized, and much more efficient. Appointment confirmations and reminders run smoothly, which has really helped reduce no-shows. The platform is easy to use, and their customer support team is always responsive and helpful. Highly recommend for any office looking to improve communication and streamline their workflow. Pros I love the convenience of patient communication through calls, email, and specially texting. It helps me assist patients even when the office is closed if there is a need. Cons Nothing really, they are prompt to take care of any issues that may come up, especially in the beginning when we are learning the system. Alternatives considered [Mango Voice](https://www.capterra.com/p/249548/Mango-Voice/)[Flex](https://www.capterra.com/p/264675/Flex/) Reason for choosing Adit Price and features were the main things we looked when Switched from [Open Dental](https://www.capterra.com/p/122350/Open-Dental/) Better results and more unlimited communication with pts. Review Source CL Courtney L. Administrative Assistant Hospital & Health Care Used the software for: Less than 6 months ### "Ease with Adit" June 4, 2026 5.0 My overall experience with Adit has been wonderful. I get notifications when my patients text, it is very efficient as far as the service goes! I would recommend any practice to switch their system over to Adit! It is very easy to use and so very convenient! Pros The pros that I like most about Adir is when I have to contact patients, I can makeup templates that I can just use when it’s the same topic. It’s really nice to be able to not have to type out a whole long conversation and I can just use a pre-saved template. This helps me manage my job tasks very well and I definitely think that we are getting our 100% use out of this app in full! Cons I have not experienced any cons or disadvantages so far with Adit thankfully and I hope I don’t ever! Switched from [Weave](https://www.capterra.com/p/141842/Weave/) We made the switch due to convenience and the software that we were using did not have as many efficient qualities and options as Adit does! Review Source SV Shana V. Orthodontist Health, Wellness and Fitness Used the software for: Less than 6 months ### "Adit- Great practice management system" June 1, 2026 5.0 My overall experience has been great! It's been really nice having everything on one platform to save time and make it easier for all team members to use. It's also a huge plus that I'm saving so much money. Pros Adit has so many features for everything we need in our dental practice. I love how it combines it all into one platform: online scheduling, patient communication, payment processor, patient forms, email marketing, phones, AI phone call tracking insights, analytics, etc. Cons I wish there was a way to customize the online scheduling template so that it is more detailed with specific patient blocks at certain times of the day. Switched from [Weave](https://www.capterra.com/p/141842/Weave/) Adit has more features and was much more cost effective than weave. Review Source PF Peyman F. Owner Health, Wellness and Fitness Used the software for: 1-2 years ### "Excellent Product" June 13, 2026 5.0 Overall, my experience with Adit was positive. The platform helped improve patient communication through automated reminders, confirmations, and messaging, which reduced administrative workload and supported patient engagement. Setup and day-to-day use were generally straightforward, and the system integrated reasonably well into our office workflow. While there were occasional technical issues and some features that could be more intuitive or customizable, the platform delivered on its core purpose of streamlining communication and appointment management. Adit provided value to our practice by helping improve efficiency, though there is still room for enhancement in support, reporting, and overall usability. Pros What I liked most about Adit was its ease of use and efficiency in managing patient communication. The platform made it simple to handle appointment reminders, confirmations, recalls, and messaging from a single interface, which helped streamline daily operations and reduce administrative workload. The automated communication tools improved patient engagement and helped minimize missed appointments. I also appreciated the integration capabilities and the ability to track communication metrics and patient interactions in one place. Overall, Adit provided a user-friendly experience that saved staff time, improved office organization, and enhanced communication between our practice and patients. Cons One of the biggest drawbacks of Adit was the cost relative to the value received. While the platform offers many features, some functions felt redundant with capabilities already available through our practice management software. The user interface could occasionally be slow or unintuitive, requiring extra steps to complete simple tasks. Customer support response times were inconsistent, and resolving technical issues sometimes took longer than expected. Reporting and analytics could also be more customizable to better fit the needs of individual practices. Overall, Adit was a useful tool, but there were areas where functionality, support, and overall value could be improved. Review Source DC Diva C. Administrative Hospital & Health Care Used the software for: 2+ years ### "A Valuable Tool for Our Daily Operations" June 2, 2026 5.0 Our overall experience with Adit has been very positive. The platform has helped us improve communication with patients, streamline scheduling, and manage day-to-day operations more efficiently. The system is intuitive, reliable, and offers a variety of tools that support the growth of our practice. Additionally, the customer support team has been responsive and helpful whenever we have needed assistance. We would recommend Adit to other practices looking for an all-in-one solution to enhance patient engagement and office productivity. Pros Adit has been a great all-in-one solution for our practice. The platform is user-friendly, and the appointment scheduling, patient communication, and marketing tools have helped us streamline our daily operations. The customer support team is responsive and always willing to assist when needed. We especially appreciate how Adit helps us stay connected with patients through automated reminders and messaging, which has improved efficiency and patient engagement. Cons There are occasional features that take some time to learn, especially when new updates are introduced. However, the support team is very helpful and provides guidance whenever questions come up. Overall, the benefits of the platform far outweigh any minor learning curve. Review Source KB Kyungtaek B. Dentist Hospital & Health Care Used the software for: Less than 6 months ### "You need a system that works for your office? Try adit!" June 22, 2026 5.0 Our overall experience with Adit has been great. The system integrates very well with our Open Dental PMS and has made patient communication much smoother and more efficient for our practice. Their platform is user-friendly, reliable, and helps us stay better connected with our patients. What I appreciate most is their customer service. The Adit team is always responsive, professional, and very diligent whenever we have questions or need support. They take the time to listen and make sure things are handled properly. Overall, Adit has been a valuable partner for our office, and we are very happy with their service. Pros What truly sets Adit apart is their customer service. Their team is incredibly responsive, knowledgeable, and genuinely cares about helping their clients succeed. Every interaction has been professional, friendly, and thorough. It's clear that they take pride in providing outstanding support and continuously improving their product. Cons If I had to mention something, it would simply be that no software is ever truly perfect, and there is always room for additional features and ongoing improvements as technology evolves. However, I have not encountered any specific shortcomings that have negatively impacted our practice. Overall, my experience with Adit has been overwhelmingly positive, and any suggestions I would have would be focused on future enhancements rather than addressing existing problems. Review Source ER Elise R. Practice manager Medical Practice Used the software for: 6-12 months ### "Join Adit your practice will thank you! " June 3, 2026 5.0 We love adit. it has saved us money, boosted our communication with our patients, and is keeping us more organized. Pros We love the communication we can now have with our patients with the addition of adit to our practice. Its very cost effective. We have saved a lot of money since joining with the help of their payment software, communication, and EHR integration everything is running very smoothly. They recently added the ability to use cards on file to pay copays. Our patients were asking for that ability weekly, I can now answer phones and texts from home which frees up my day, Cons We had a few glitches to start. Customer service was very responsive and helpful. All of the glitches we started with have disappeared. I wish it were easier to save cards on file. Needing their address, emails etc is a lot. And it doesn't autofill. Review Source KB Kristine B. Office Administrator Health, Wellness and Fitness Used the software for: 1-2 years ### "Adit Review" March 16, 2026 5.0 We’ve really enjoyed switching to Adit’s platform. The transition was smooth, and the tools have been helpful for our daily operations. One thing that stands out is how responsive their team is. Whenever we have a question or run into an issue, they’re quick to reach out and help. Our account manager, \[sensitive content hidden\], has been especially great to work with. He responds quickly and does a great job making sure any problems are addressed right away, which makes a big difference for our team. Overall, we’ve had a very positive experience so far and look forward to continuing to use Adit as the platform keeps improving and adding new features. Pros What we’ve liked most about Adit is how responsive and supportive their team is. Whenever we have questions or run into an issue, someone is quick to reach out and help. Our account manager, \[sensitive content hidden\], has been especially helpful. He responds quickly and makes sure problems are addressed right away, which gives us a lot of confidence in the support behind the platform. We’ve also appreciated how smooth the transition to the platform was and how it’s helped streamline our daily operations. Overall, the combination of a reliable system and excellent customer support has made the experience very positive for our team. Cons There hasn’t been much that we’ve disliked about Adit so far. Like with any platform, there are occasional small issues or features that could be improved, but their team has been very responsive whenever something comes up. Our account manager, \[sensitive content hidden\], is quick to address concerns and help resolve any problems, which makes those situations much easier to handle. Overall, even when there are minor challenges, the support and willingness from the Adit team to improve the platform have made our experience very positive. Alternatives considered [Dental Intelligence](https://www.capterra.com/p/185878/Dental-Intelligence/)[Weave](https://www.capterra.com/p/141842/Weave/) Reason for choosing Adit Costs and Reviews from other offices. One office in the area particularly recommended the platform to us. Switched from [Demandforce](https://www.capterra.com/p/221823/Demandforce/) We wanted something more advanced and integrated well with our system. Review Source AR Amanda R. Office Manager Medical Practice Used the software for: 2+ years ### "Our office loves Adit" December 2, 2025 5.0 I highly recommend Adit. We have used 3 other patient communication systems over the years. Adit is by far the most user friendly and efficient program we have found. Pros Pros of Adit for our office: Google review requests- we have tripled the number of Google reviews for our office. Adit makes it super easy for the patient! It has been a huge success for us. Also: The ease of appointment reminders and confirmations, sending new patient forms and sending forms that need updated in current patient charts, mass communication via bulk emails to all active patients, the ability to have a conversation with a patient via text messaging has been a game changer for our office-our patients seem to respond quicker- Cons one negative is when Dentrix does an update we have some trouble with Adit reconnecting. sometimes we have to contact customer service. they will remote in and fix the problem Alternatives considered [RevenueWell](https://www.capterra.com/p/160904/RevenueWell/)[Weave](https://www.capterra.com/p/141842/Weave/) Reason for choosing Adit Recommended by our Jameson consultant, she had first hand experience with Adit in some of her other offices Switched from [Lighthouse 360](https://www.capterra.com/p/141843/Lighthouse-360/)[Dentrix Ascend](https://www.capterra.com/p/177828/Dentrix-Ascend/) We were not happy with the service from the 2 prior companies Review Source KR Kari R. Office Manager Hospital & Health Care Used the software for: 2+ years ### "Value and Performance" November 6, 2025 4.0 Overall, when there are issues that arise their tech team does work on it to fix. We haven't had real bugs for a while but when we did it was mostly delays in connections between OpenDental and ADIT. The phones, texting, email, and forms have been great. Pros The affordability is great. For all that the software includes it is the only app that we need to support our EHR system. Works easily with Open Dental for forms, communication and scheduling. Cons The initial setup had a lot of issues that we had to work through with the tech staff. The service center is all overseas which can sometimes make communication difficult Alternatives considered [Weave](https://www.capterra.com/p/174185/Weave-Accreditation/) Reason for choosing Adit Pricing and package options were better than the alternative. Review Source CD Channon D. OWNER Health, Wellness and Fitness Used the software for: 1-2 years ### "Well Deserved 5 Star Review" February 17, 2026 5.0 Overall, my experience with Adit has been great. I don't use that word often but this company has been great asset for our processes and growth. Pros Easy onboarding experience, the customer support was quick and efficient each time I have reached out. Easy intergration with my practice management system. And the features that are above the rest in the market. Cons Sometimes the phones systems are a little hard to the other person to hear us. This has since been resolved. Switched from [Trellis](https://www.capterra.com/p/10009566/Trellis/) Phone system bundle option and price compared to others in the market. Review Source Donald M. Owner Health, Wellness and Fitness Used the software for: 6-12 months ### "Highly recommend" February 4, 2026 5.0 My overall experience has been wonderful. I highly recommend them to any chiropractic clinic. We love all the features they have. Pros Very easy to get a hold of support. Combines a lot of services that others don't. They are very reasonably priced. They have a lot of really cool features and have helped us boost our reviews significantly. Cons Newer platform for Chiropractic. However they work on every issue immediately and it's taken care of in a timely manner. This will go away the more we use the software and give feedback. Be patient, it's well worth it! Switched from [ChiroTouch](https://www.capterra.com/p/48210/ChiroTouch/) Chirotouch didn't have all the features that adit did Review Source KB Kris B. Office Administrator Health, Wellness and Fitness Used the software for: 6-12 months ### "ADIT Platform" July 29, 2025 5.0 Overall, we're happy with ADIT, and it's working well for our office at the moment. Depending on how our needs evolve as we grow, we may revisit and explore additional features down the line. The customer service has been consistently attentive, which really helps minimize any frustration. Pros The platform is highly intuitive and has greatly enhanced convenience for the front office, particularly in areas like patient communication and form management. Cons During the first 90 days, we encountered several glitches that needed to be addressed. It required some patience as we gave them time to work through the issues. After all, no program is without its bumps along the way. Alternatives considered [Dental Intelligence](https://www.capterra.com/p/185878/Dental-Intelligence/)[Weave](https://www.capterra.com/p/141842/Weave/) Reason for choosing Adit Recommended by another office within our division. Switched from [Demandforce](https://www.capterra.com/p/221823/Demandforce/) We needed more creativity with newletters and switch to a VOIP system. Review Source EM Evelyn M. Office Manager Medical Practice Used the software for: 1-2 years ### "Nice but can use a bit of work" April 14, 2026 4.0 Pros Support access and payment processing was very easy to use. So happy my company decided to give them a try. Cons Insurance Verification, the basic was just that and our office did nto think the advanced would be any better. They would upload a breakdown with inaccurate or missing information. Switched from [Weave](https://www.capterra.com/p/141842/Weave/) This was an all-in-one product. They had verification, consent form and appt reminder Review Source AN Ali N. Technician Hospital & Health Care Used the software for: 1-2 years ### "A+ for Adit!" July 8, 2025 5.0 Overall, the experience has been outstanding! Our prior messaging system was not as in-depth and did not have as many features available compared to Adit's system. Pros The immediate response time from customer service. If there are any issues we are experiencing they reach out to us the same to day to resolve or acknowledge whats going on. Cons This is very hard to say, most things are simple and easy to access through Adit. One thing I would recommend would be finding specific words mentioned through texts with patients to pin point certain conversations if the name of the patient is lost/forgotten. Switched from [Weave](https://www.capterra.com/p/141842/Weave/) Easier to use, with optimal features that allow for enhanced office to patient intake, communication, and scheduling. Review Source ML Melanie L. Office Manager Medical Practice Used the software for: 1-2 years ### "Adit to the rescue" October 28, 2025 5.0 I think the platform is great, affordable, easy to use. We have had a great experience since switching to Adit. Pros I love the value for the money. The platform is very user friendly and customer support is top notch. I love the app that can be accessed after hours if needed. Cons I don't really think there is anything I don't like about Adit. The platform has definitely made my job duties easier. Switched from [Opera](https://www.capterra.com/p/229024/Opera/) We were looking for something with more capability to fit our needs. Review Source Laura E. VIRTUAL ASSISTANT Health, Wellness and Fitness Used the software for: 6-12 months ### "ADIT REVIEW" April 10, 2026 5.0 I’ve been using this platform as a virtual assistant in patient care, and I can honestly say it’s one of the best tools I’ve worked with so far. It makes day-to-day tasks so much easier and more organized, especially when handling patient-related workflows. The features are really well thought out—it includes everything from payments processing to patient management tools, which helps keep everything in one place instead of switching between different systems. What I really appreciate is how the platform continues to improve over time. They’ve recently added AI features, which have made certain tasks faster and more efficient. It feels like they are actually keeping up with the needs of modern healthcare support. Another thing I value a lot is their support team. Whenever we run into issues or have concerns, they respond as quickly as possible and make sure to follow up properly. You don’t feel left alone when something goes wrong, which is really important when working in a fast-paced environment like patient care. Overall, it has made my work smoother, more efficient, and less stressful. It’s reliable, easy to use, and constantly improving. I would definitely recommend it to anyone working as a virtual assistant in healthcare or patient support roles. Review Source VR Verified Reviewer Owner Medical Practice Used the software for: 1-2 years ### "ADIT IS THE BEST" April 2, 2026 5.0 I love that Adit is secure and that we also can send payment requests through them and they send follow up texts to the patients Pros I love that Adit allows us to communicate via text with our patients. I also love that their customer service is the best! Cons Adit's online scheduling system is not the best we always get patients just thrown anywhere and sometimes it makes it more work on us. Review Source VR Verified Reviewer Orthodontist Hospital & Health Care Used the software for: 1-2 years ### "The Best Patient Communication Tool" March 16, 2026 5.0 I have had a pleasant experience with Adit so far! I greatly enjoy the software and what it has done for our ability to connect with our patients! Pros I really enjoyed utilizing Adit a lot. The software makes call tracking and call texting seamless, which allows me to communicate with patients, even on the go. Cons I have not had any major issues with Adit at this point. The only challenge has been occasional outages, but this is usually do to the Internet, rather than the software Review Source MO Megan O. Receptionist Individual & Family Services Used the software for: 2+ years ### "Receptionist " March 16, 2026 5.0 Overall, Adit has been a great addition to our practice. It helps keep communication organized, improves efficiency, and provides useful insights into how the office is performing. Once the team becomes familiar with the platform, it becomes a valuable tool for managing patient engagement and supporting day-to-day operations. Highly recommend for dental practices looking to improve their systems and workflow. Pros Very user-friendly interface that makes daily tasks like scheduling, patient communication, and reporting easy to manage. Cons Certain customization options could be expanded to better fit different office workflows. The new online update doesn't benefit the app at this time. Review Source Jamie L. Practice Manager Hospital & Health Care Used the software for: 6-12 months ### "Excellent Support from \[sensitive content hidden\]" March 20, 2026 5.0 We had a great experience working with \[sensitive content hidden\] from Adit. He helped us get our online scheduling set up quickly and smoothly, and he made the entire process feel manageable and stress-free. He was patient, professional, and very helpful every step of the way. We truly appreciate his time, support, and excellent service. Pros Easy to work with, clear communication,very knowledgeable and very patient through the entire process. Cons There was a lot of information at first and it took a little time to get everything customized and the set up had a lot of steps. Review Source SC Shawna C. Office Manager Consumer Services Used the software for: 2+ years ### "Practice Manager" August 25, 2025 5.0 My overall experience with ADIT has been wonderful there user interface has been great with our Dentrix Program, would diffidently recommend ADIT. The reminders have been a game changer for my admin team. Pros I love the patient communication like the reminder notifications with ADIT, and the way I can send an email to all of our active patients. That just came in handy for an insurance change the office is currently going through. This is the best value for the money on the market I feel like. The support access is wonderful and very timely, you will get real people on the phone. ADIT has nice security features as well and I never feel like we are at risk with them Cons The internet phones if I had to pick something, there is a learning curve with them, but once we figured it out everything has been fine. 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