--- title: "Page 2 | Adit Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Page 2 - Is Adit the right Dental solution for you? Explore 304 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/208534/Adit/reviews/?page=2" page_type: "reviews" language: "en" publication_date: "2026-10-21" --- Adit 4.7 (304) [View alternatives](https://www.capterra.com/p/208534/Adit/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated October 21st, 2026 # Page 2 - Reviews of Adit ## Showing most helpful reviews Showing 26-50 of 304 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use KT Kristine T. Practice Manager Hospital & Health Care Used the software for: 1-2 years ### "Do not recommend" July 23, 2026 1.0 I wouldn't recommend Adit. You get what you pay for! Constant issues and a huge waste of time dealing with fixing the constant issues. Pros Drops our patient paperwork directly into Open Dental. Sorry not much else we like about it. Adit should look at what Modento does. Cons Everything else. Constant issues with Adit. Constantly have to restart Adit and constantly have a ticket in. Then when we have a ticket in we find the tech support half the time cannot understand the issue causing slower fix times. Alternatives considered [Weave](https://www.capterra.com/p/141842/Weave/) Reason for choosing Adit Cost but that was a mistake. Lucky for Adit I had just joined the office. Switched from [Yapi](https://www.capterra.com/p/120854/YAPI/) Constant issues with Yappi only to end up with Adit who is just as bad Review Source Response from Adit August 10, 2026 Hi Kristine, really sorry to see that you are unhappy with us. Inorder for us to look into this, please send your account details to support@adit.com. We look forward to resolving your concerns asap. Thanks. PF Peyman F. Owner Health, Wellness and Fitness Used the software for: 1-2 years ### "Excellent Product" June 13, 2026 5.0 Overall, my experience with Adit was positive. The platform helped improve patient communication through automated reminders, confirmations, and messaging, which reduced administrative workload and supported patient engagement. Setup and day-to-day use were generally straightforward, and the system integrated reasonably well into our office workflow. While there were occasional technical issues and some features that could be more intuitive or customizable, the platform delivered on its core purpose of streamlining communication and appointment management. Adit provided value to our practice by helping improve efficiency, though there is still room for enhancement in support, reporting, and overall usability. Pros What I liked most about Adit was its ease of use and efficiency in managing patient communication. The platform made it simple to handle appointment reminders, confirmations, recalls, and messaging from a single interface, which helped streamline daily operations and reduce administrative workload. The automated communication tools improved patient engagement and helped minimize missed appointments. I also appreciated the integration capabilities and the ability to track communication metrics and patient interactions in one place. Overall, Adit provided a user-friendly experience that saved staff time, improved office organization, and enhanced communication between our practice and patients. Cons One of the biggest drawbacks of Adit was the cost relative to the value received. While the platform offers many features, some functions felt redundant with capabilities already available through our practice management software. The user interface could occasionally be slow or unintuitive, requiring extra steps to complete simple tasks. Customer support response times were inconsistent, and resolving technical issues sometimes took longer than expected. Reporting and analytics could also be more customizable to better fit the needs of individual practices. Overall, Adit was a useful tool, but there were areas where functionality, support, and overall value could be improved. Review Source BN Brian N. Owner Hospital & Health Care Used the software for: 1-2 years ### "High-Impact Front Office Optimization with Measurable ROI Sources" June 24, 2026 5.0 ADIT operates as a front-office performance system rather than just a communication layer. It consistently reduces missed opportunity leakage (missed calls, delayed follow-up) while standardizing patient engagement workflows. The biggest impact is operational: tighter schedule utilization, improved responsiveness, and clearer visibility into where breakdowns occur. Value is highest in practices that actively use the analytics and refine workflows. If left passive, it functions as a solid communication tool; if actively managed, it becomes a measurable driver of production and marketing efficiency. Execution friction is low after setup, and ongoing maintenance is minimal relative to the operational gains. Pros Strong Dentrix integration with near real-time sync of schedules, patient data, and communication logs; no duplicate data entry or workflow fragmentation. •Missed call recovery is highly effective; automatic SMS follow-up consistently converts failed call attempts into booked appointments. •Call tracking and recording provide actionable insight into front desk performance, including conversion rates and call handling quality. •Source attribution and reporting enable clear measurement of marketing ROI; supports better allocation of spend. •Centralized two-way Cons Attribution accuracy can be imperfect in multi-touch patient journeys; first/last-touch models may oversimplify actual conversion paths. •Limited flexibility in customizing automation logic (e.g., conditional workflows based on nuanced patient behavior or insurance status). •UI is functional but not optimized for rapid multi-tasking in high call-volume environments; some extra clicks vs. ideal. •Call recording review is valuable but time-intensive; no strong automated scoring or prioritization of “problem” calls. •SMS-heavy workflows can create message fatigue for some patients if not carefully tuned. •Integration depth is strong with major PMS (e.g., Dentrix) but less predictable with smaller or less common systems. •Pricing structure may not scale efficiently for multi-location groups without negotiation. •Reporting is powerful but not easily exportable into custom dashboards without manual work or external tools. Alternatives considered [Overjet](https://www.capterra.com/p/276740/Overjet/) Reason for choosing Adit Comprehensive list of features and continued development. Forward thinking engineers Switched from [Dentrix](https://www.capterra.com/p/2329/Dentrix/) AI features were very important to our practice. Review Source EG Estefanie G. Dental Office Manager Hospital & Health Care Used the software for: 6-12 months ### "Overall Positive Experience with Adit Despite a Challenging Setup Process" June 23, 2026 5.0 Overall, our experience with Adit has been very positive. The platform has helped improve the efficiency of our daily operations and made patient communication much easier through features like texting, reminders, and call management. It has become a valuable tool for our front office and has helped reduce a lot of manual work, allowing our team to stay more organized and focused on patient care. The setup process was a bit of a headache at first and did take some time to get everything properly configured. However, with the support and guidance from Adit’s team, everything was eventually resolved smoothly. They were responsive and helpful throughout the onboarding process, which made a big difference in getting us up and running successfully. Since then, we’ve had a much better workflow and overall experience. Adit continues to be a reliable system for our practice, and we are happy with the support and functionality it provides. Pros Adit has been a great addition to our dental office. The platform is user-friendly and has helped streamline our communication with patients through texting, reminders, and call management. It has made daily operations more efficient and helped reduce front desk workload. Their customer support is also responsive and helpful whenever assistance is needed. Overall, we’ve had a very positive experience and would definitely recommend Adit to other dental practices. Cons The setup process can be a bit challenging at first, but with the help of Adit’s team, everything worked out smoothly in the end. Switched from [mConsent](https://www.capterra.com/p/166588/mConsent/) We made the switch from Legwork and MConsent because we were looking for a more unified and efficient system for our office. Managing multiple platforms was becoming time-consuming and sometimes caused gaps in communication and workflow. We wanted a solution that could combine patient communication, forms, reminders, and tracking in one place. Adit offered a more all-in-one approach, which helped simplify our daily operations and reduce the need to switch between different systems. The integration has made it easier for our team to stay organized, improve patient communication, and streamline overall workflow. While the transition and setup required some adjustment, it has ultimately improved efficiency in the office. Review Source JH Jennifer H. Front desk Medical Practice Used the software for: 6-12 months ### "Incredible product " July 11, 2026 5.0 Adit has been one of the best investments our chiropractic office has made. After using it, I’ve seen firsthand how much more efficient and organized our practice has become. Having so many tools in one platform—patient communication, online scheduling, payments, reviews, phones, forms, and analytics—has streamlined our daily operations and eliminated the need for multiple systems. What I appreciate most is that Adit isn’t just software; it’s a tool that helps our team create a better patient experience. Patients love the convenience of online scheduling, text communication, and easy payment options, while our staff spends less time on administrative tasks and more time focusing on patient care. The reporting and analytics have also helped us make better business decisions by giving us clear insight into what’s working and where we can improve. Their team continues to innovate and add features that genuinely help practices grow. After more than 20 years working in chiropractic, I’ve used a lot of different systems, and Adit stands out because it actually makes our jobs easier while helping the practice become more productive and profitable. I would absolutely recommend it to any chiropractic office looking to modernize their systems and improve both team efficiency and the patient experience. Pros How much time I now have back in my day. The streamlining it has created. The steps in previous systems we have that have been taken out in multiple departments on my practice Cons It’s not what I like least. I’d say the difficult part is that it is so detailed so getting it started is time consuming. However all great things are. Switched from [AlohaABA](https://www.capterra.com/p/192774/AlohaABA/) Speaking with John and the team. Answering my questions. And how eager they are to help and continue to make this product better Review Source MM Mena M. Office Manager Health, Wellness and Fitness Used the software for: 1-2 years ### "Adit Review." April 23, 2026 5.0 We’ve had a great experience working with Adit for our phone confirmation and texting system. It has made a huge difference in how we communicate with our patients—everything is faster, more organized, and much more efficient. Appointment confirmations and reminders run smoothly, which has really helped reduce no-shows. The platform is easy to use, and their customer support team is always responsive and helpful. Highly recommend for any office looking to improve communication and streamline their workflow. Pros I love the convenience of patient communication through calls, email, and specially texting. It helps me assist patients even when the office is closed if there is a need. Cons Nothing really, they are prompt to take care of any issues that may come up, especially in the beginning when we are learning the system. Alternatives considered [Mango Voice](https://www.capterra.com/p/249548/Mango-Voice/)[Flex](https://www.capterra.com/p/264675/Flex/) Reason for choosing Adit Price and features were the main things we looked when Switched from [Open Dental](https://www.capterra.com/p/122350/Open-Dental/) Better results and more unlimited communication with pts. Review Source MS Mehrnaz S. Front office Medical Practice Used the software for: 1-2 years ### "How Adit can improve dental practices " April 9, 2026 5.0 My favorite part is the the Mobile app which allows team members to access patient information and address concerns anytime, anywhere. Having that level of accessibility 24/7 has been a game changer for both efficiency and patient care. IT support team are exceptional, responsive , knowledgeable & quick to resolve any issues. A great overall experience. Pros The software offers an impressive range of features that truly streamline daily operations. From comprehensive patient records and seamless communication tools to accurate production tracking, everything is thoughtfully integrated. Cons The new update has changed the layouts of the screen accessibility & we have to reboot multiple times on text feature to be able to have the box through which we can respond to patients. Review Source AJ Angel J. Practice Manager Medical Practice Used the software for: 6-12 months ### "Switch over to Adit" October 5, 2026 5.0 Overall we are happy with Adit as our phone provider and we enjoy all the other available features to use. Pros We switched to Adit at the end of the first quarter this year and it was pretty easy to leave. It also has helped us cut down our missed call rates significantly. We love that when we do miss a call, a text message is immediately sent to follow up with a patient making scheduling those calls easier. We also enjoy the text message feature for payments, and being able to edit the phone system through a mobile phone for unexpected office closures. Cons We don't really have a con. At the beginning of set up we did opt to keep our old phones and it took some work to get them set up. However it wasn't to much of a set back, and when we recommended a feature on the old phones that we wanted to keep, their software developer made it so that the feature could work on the new set up. Switched from [GoTo Connect](https://www.capterra.com/p/163604/GoTo-Connect/) Pricing and features. It was highly recommended at a conference we attended Review Source KB Kristine B. Office Administrator Health, Wellness and Fitness Used the software for: 1-2 years ### "Adit Review" March 16, 2026 5.0 We’ve really enjoyed switching to Adit’s platform. The transition was smooth, and the tools have been helpful for our daily operations. One thing that stands out is how responsive their team is. Whenever we have a question or run into an issue, they’re quick to reach out and help. Our account manager, \[sensitive content hidden\], has been especially great to work with. He responds quickly and does a great job making sure any problems are addressed right away, which makes a big difference for our team. Overall, we’ve had a very positive experience so far and look forward to continuing to use Adit as the platform keeps improving and adding new features. Pros What we’ve liked most about Adit is how responsive and supportive their team is. Whenever we have questions or run into an issue, someone is quick to reach out and help. Our account manager, \[sensitive content hidden\], has been especially helpful. He responds quickly and makes sure problems are addressed right away, which gives us a lot of confidence in the support behind the platform. We’ve also appreciated how smooth the transition to the platform was and how it’s helped streamline our daily operations. Overall, the combination of a reliable system and excellent customer support has made the experience very positive for our team. Cons There hasn’t been much that we’ve disliked about Adit so far. Like with any platform, there are occasional small issues or features that could be improved, but their team has been very responsive whenever something comes up. Our account manager, \[sensitive content hidden\], is quick to address concerns and help resolve any problems, which makes those situations much easier to handle. Overall, even when there are minor challenges, the support and willingness from the Adit team to improve the platform have made our experience very positive. Alternatives considered [Dental Intelligence](https://www.capterra.com/p/185878/Dental-Intelligence/)[Weave](https://www.capterra.com/p/141842/Weave/) Reason for choosing Adit Costs and Reviews from other offices. One office in the area particularly recommended the platform to us. Switched from [Demandforce](https://www.capterra.com/p/221823/Demandforce/) We wanted something more advanced and integrated well with our system. Review Source Cheri B. Office Manager Medical Practice Used the software for: 1-2 years ### "Adit goes above and beyond with their service" February 16, 2026 5.0 After running a dental office for over 30 years, I’ve worked with MANY software companies-and unfortunately, not all of those experiences have been positive. I would absolutely recommend Adit to any dental practice or physician looking to elevate their office systems and patient communication. Pros The platform is intuitive, reliable, and has truly streamlined our communication and dental office operations. Most importantly, the support is exceptional. Our rep is always proactive, checks in regularly, and provides outstanding customer service whenever we have questions or need assistance. Cons We did experience a minor issue at one point where there was a brief delay after answering a call before the caller could hear us. However, the issue was addressed and resolved quickly by their team with minimal disruption to our office. Alternatives considered [Weave](https://www.capterra.com/p/141842/Weave/) Reason for choosing Adit The main reason was the unbeatable price for the value we receive Switched from [Solutionreach](https://www.capterra.com/p/160916/Solutionreach/) Price point, and the free demo really impressed us Review Source Nimet A. Owner Health, Wellness and Fitness Used the software for: 2+ years ### "Good value, Great Service" February 20, 2026 5.0 Pros I have been using Adit services for a number of years. They are very quick to respond to requests we make on our website, and often suggest ideas that can make our website stand out better and showcase our services. They offer many services at a fair price. Cons We have had some issues with setting up some of our online forms, with multiple forms being placed in different areas that are not all updated at one time when we request changes. Switched from [Oracle APEX](https://www.capterra.com/p/233100/Oracle-APEX/) Cost, and Adit had more services provided Review Source AB Amanda B. Owner Health, Wellness and Fitness Used the software for: 1-2 years ### "Great system!!" July 16, 2026 5.0 Great experience. I’ve recommended them to colleagues and will continue to do so. Adit has saved my practice time and money Pros Very intuitive and user friendly. If there’s ever an issue, it gets addressed right away. Pricing is competitive Cons Sometimes it is difficult to understand the support agents. Things eventually get worked out though. Alternatives considered [Weave](https://www.capterra.com/p/141842/Weave/) Reason for choosing Adit Pricing and features. Adit was very competitive with the features I needed Switched from [AT&T Contact Center](https://www.capterra.com/p/245399/ATT-Contact-Center/) Not able to two-way text efficiently, no automated appointment reminders/confirmations Review Source Dr. Dan S. Doctor of Chiropractic Medical Practice Used the software for: 6-12 months ### "Adit - simplified yet powerful all-in-one patient communication system" January 21, 2026 5.0 It has helped us simplify communications with patients from multiple channels into one coordinated system. We have been using Adit for just over six months, and have been pleased with the efficiencies we've gained. Pros We really like that Adit is an all-in-one solution for us, and that it integrates well with our EHR (Jane App). Some of the convenient features we use are two-way texting, e-mail marketing campaigns, and eFax. It's great to see patient information from our EHR pop up when someone is calling (who it is, appointment info, balance, etc.). The VOIP phone system is very powerful, and eliminated our phone bill! We are just getting set up with the new AI agent that will handle off-hours calls, and that looks very promising. Cons We've had just a couple of instances where the phones needed to be re-registered on our account for some reason. Customer service gets right on any tech glitch, so this has been a very minor issue. Review Source CT Cynthia T. Office manager Health, Wellness and Fitness Used the software for: 6-12 months ### "ADIT IS AMAZING!! " June 23, 2026 5.0 Our experience with Adit has been outstanding. It has streamlined our daily operations and made communicating with patients easier than ever. From automated reminders and online forms to phone services and call tracking, every feature has helped our office save time and stay organized. The platform is user-friendly, reliable, and continuously improves. We highly recommend Adit to any dental practice looking to improve efficiency, increase patient engagement, and enhance communication. Adit has truly been a game-changer for our office! Pros What I like most about Adit is that it brings everything together in one place. The phones, texting, appointment reminders, patient forms, call recordings, and communication tools all work seamlessly together. It has made our office more efficient, improved patient communication, and helped us provide a better overall patient experience. The support team is also fantastic whenever we need assistance. Cons There is nothing.... I absolutely enjoy all of the help. Confirmation text, missed call logs, morning huddle help! Switched from [Dental Intelligence](https://www.capterra.com/p/185878/Dental-Intelligence/) DENTAL HUB JUST WASNT IT! WHEN WE RECEIVED INFO ABOUT ADIT, WE IIMMEDIATELY SWITCHED! Review Source BB Brandi B. office manager Medical Practice Used the software for: 2+ years ### "Great product!" October 12, 2026 4.0 We have had a very good overall experience with adit and their team. I would recommend them to other offices. Pros The system is easy to use and works as expected. If there is an issue the response time is very quick. Cons The insurane module doesn't pull very many insurances so that feature is not worth the money. Hopefully that will improve. Switched from [RevenueWell](https://www.capterra.com/p/160904/RevenueWell/) Adit has a better price point and more features. Review Source GD Georgiana D. Dental Cosmetics Used the software for: 1-2 years ### "Happy customer" July 7, 2026 5.0 Our office really enjoys the services provided by Adit. It's nice to be able to customize just about anything to the preferences of the office. Billing and payment has been great for sending out statements to patients and the collection has gotten much better. The support is very responsive and kind. The decision to switch has been the best thing for our office. Pros Adaptive, client support, billing and payment, customizable, security. We love how there is so much to be able to customize. Cons I don't really have something that I can list here. If I were to list anything it would just be how sometimes it can bog down with the amount of new updates. Switched from [Weave](https://www.capterra.com/p/174185/Weave-Accreditation/) The price was the biggest factor but also the amount of features that we got for that price were not justified. Review Source AR Angela R. Sales Representative Telecommunications Used the software for: 6-12 months ### "Very organized" August 23, 2026 5.0 Overall I can absolutely say it’s makes the job easy after hours when not in the offices and we can check each patients information throughly and as well as reply to them if they text us Pros The different tabs helps make it more organized for our job,helps us see the billing balances on our patients, support is easy to access and fast having the app on my mobile phone makes things easy out of work I can schedule any patient after hours Cons The many times I have to reset my password, sometimes it does freeze and it’s hard to access needing to reset multiple times Review Source GM Grace M. Exec. Assistant Health, Wellness and Fitness Used the software for: 1-2 years ### "Very satisfied" August 10, 2026 5.0 Overall, we are very satisfied with Adit. The customer service is top notch and for the price, it has everything we are looking for in a messaging software. Pros Lots of features for the price. We especially like the email marketing module as well as the e-forms, making it easy for patients to update paperwork in our system. Cons There are a lot of little glitches, but they usually resolve themselves in a day or so. If anything big arises, the customer service team handles it quickly. Switched from [Weave](https://www.capterra.com/p/141842/Weave/) It was hard to get customer service to help with issues. Review Source CL Carlos L. Office Manager Hospital & Health Care Used the software for: 6-12 months ### "Over all great experience and program " September 25, 2026 5.0 So far, everything has been going really well. We haven’t had any issues, and everything is working as intended. If a problem ever does come up, your POS team is quick to address it and get it taken care of. \[sensitive content hidden\] is also very attentive and responsive. Whenever we bring something to his attention, he makes sure it is handled promptly. Pros It has various features that basically consolidate everything you need in one program to make it simpler and ease of use Cons there is nothing in particular that i dislike everything works as intended but maybe more refined configurations? Alternatives considered [Weave](https://www.capterra.com/p/141842/Weave/) Reason for choosing Adit it lacked futures that we needed and Adit just consolidated everything Switched from [Yapi](https://www.capterra.com/p/120854/YAPI/) it lacked futures that we needed and Adit just consolidated everything Review Source Isabella C. Director of Operations Health, Wellness and Fitness Used the software for: 1-2 years ### "Great Value & Excellent Customer Support" December 3, 2025 5.0 Pros Adit has been a great investment for our dental practice. The platform offers strong value for the money, especially considering how many features are included—patient communication, online scheduling, call tracking, forms, and marketing analytics all in one place. It replaced multiple tools we were paying for separately, which streamlined our processes and saved costs. What stands out the most is their support team. Anytime we need help, we’re able to reach someone quickly, and they provide real solutions rather than just sending us a generic article. Cons f there’s one area Adit can continue improving, it’s their insurance verification protocols. There is room for smoother automation and workflow refinement. That said, they are constantly working on updates and enhancements, and we’ve already seen improvements since adopting the platform. Alternatives considered [Weave](https://www.capterra.com/p/141842/Weave/) Reason for choosing Adit customer service, good value for the money, ease, all-in-one functionality, Review Source AR Amanda R. Office Manager Medical Practice Used the software for: 2+ years ### "Our office loves Adit" December 2, 2025 5.0 I highly recommend Adit. We have used 3 other patient communication systems over the years. Adit is by far the most user friendly and efficient program we have found. Pros Pros of Adit for our office: Google review requests- we have tripled the number of Google reviews for our office. Adit makes it super easy for the patient! It has been a huge success for us. Also: The ease of appointment reminders and confirmations, sending new patient forms and sending forms that need updated in current patient charts, mass communication via bulk emails to all active patients, the ability to have a conversation with a patient via text messaging has been a game changer for our office-our patients seem to respond quicker- Cons one negative is when Dentrix does an update we have some trouble with Adit reconnecting. sometimes we have to contact customer service. they will remote in and fix the problem Alternatives considered [RevenueWell](https://www.capterra.com/p/160904/RevenueWell/)[Weave](https://www.capterra.com/p/141842/Weave/) Reason for choosing Adit Recommended by our Jameson consultant, she had first hand experience with Adit in some of her other offices Switched from [Lighthouse 360](https://www.capterra.com/p/141843/Lighthouse-360/)[Dentrix Ascend](https://www.capterra.com/p/177828/Dentrix-Ascend/) We were not happy with the service from the 2 prior companies Review Source DB Deb B. Office Administrator Hospital & Health Care Used the software for: 2+ years ### "Very Pleased with Adit Features" June 18, 2026 5.0 We have been very pleased with Adit in our dental practice. Adit integrates well with Eaglesoft, is very cost effective compared to similar systems, and customer service has been very good with fast and efficient response. Pros Customizable reminders are a great feature. We are able to create messages, timing, and response indicators to work for us as we want them. Texting with patients is easy. Sending and receiving fax messages is simple. Calls and messages display as they are received. Cons The icons are not labeled which makes it difficult for some of the staff to navigate if they are not familiar with where things are located in Adit. Alternatives considered [Weave](https://www.capterra.com/p/141842/Weave/) Reason for choosing Adit Features we wanted were included. More cost effective. Review Source KB Kyungtaek B. Dentist Hospital & Health Care Used the software for: Less than 6 months ### "You need a system that works for your office? Try adit!" June 22, 2026 5.0 Our overall experience with Adit has been great. The system integrates very well with our Open Dental PMS and has made patient communication much smoother and more efficient for our practice. Their platform is user-friendly, reliable, and helps us stay better connected with our patients. What I appreciate most is their customer service. The Adit team is always responsive, professional, and very diligent whenever we have questions or need support. They take the time to listen and make sure things are handled properly. Overall, Adit has been a valuable partner for our office, and we are very happy with their service. Pros What truly sets Adit apart is their customer service. Their team is incredibly responsive, knowledgeable, and genuinely cares about helping their clients succeed. Every interaction has been professional, friendly, and thorough. It's clear that they take pride in providing outstanding support and continuously improving their product. Cons If I had to mention something, it would simply be that no software is ever truly perfect, and there is always room for additional features and ongoing improvements as technology evolves. However, I have not encountered any specific shortcomings that have negatively impacted our practice. Overall, my experience with Adit has been overwhelmingly positive, and any suggestions I would have would be focused on future enhancements rather than addressing existing problems. Review Source Diamond Dale N. Patient Coordinator Scheduling Hospital & Health Care Used the software for: 1-2 years ### "Amazing App" July 21, 2026 5.0 Adit runs smoothly with zero issues a reliable all-in-one software that keeps our office stress-free! Pros The automated texts, reminders, and digital forms have made our front desk run so much smoother. Having phone, scheduling, and patient communication all in one place saves us a ton of time every day. Review Source ER Elise R. Practice manager Medical Practice Used the software for: 6-12 months ### "Join Adit your practice will thank you! " June 3, 2026 5.0 We love adit. it has saved us money, boosted our communication with our patients, and is keeping us more organized. Pros We love the communication we can now have with our patients with the addition of adit to our practice. Its very cost effective. We have saved a lot of money since joining with the help of their payment software, communication, and EHR integration everything is running very smoothly. They recently added the ability to use cards on file to pay copays. Our patients were asking for that ability weekly, I can now answer phones and texts from home which frees up my day, Cons We had a few glitches to start. Customer service was very responsive and helpful. All of the glitches we started with have disappeared. I wish it were easier to save cards on file. Needing their address, emails etc is a lot. And it doesn't autofill. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.