--- title: "Page 4 | Adit Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Page 4 - Is Adit the right Dental solution for you? Explore 300 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/208534/Adit/reviews/?page=4" page_type: "reviews" language: "en" --- Adit 4.7 (300) [View alternatives](https://www.capterra.com/p/208534/Adit/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated September 1st, 2026 # Page 4 - Reviews of Adit ## Showing most helpful reviews Showing 76-100 of 300 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use SG Sariah G. Office Manager Hospital & Health Care Used the software for: 2+ years ### "Very helpful!" February 5, 2026 4.0 Pros Adit has made it very easy to communicate with patients; whether it's through engagement or sending payments. Calendar integration makes it easier to track which patients have confirmed appointments. Cons The online forms: For the annual medical and dental update it would be helpful to add the check boxes for a list of the different medical conditions Review Source AN Aja N. dentist Medical Practice Used the software for: 1-2 years ### "So far, so good!" December 16, 2025 4.0 So far the good has outweighed the bad! I am still a fan, and I look forward to things getting better and better! Pros Customer service is responsive to my issues/concerns. I also like the monthly meetings to go over marketing/SEO analytics. Adit is also very affordable Cons Most times that the system experiences issues is during our working day, which is really inconvenient, as we cannot communicate with via calls or texts when the system goes down. Switched from [Weave](https://www.capterra.com/p/141842/Weave/) too expensive for me. They also did not offer any website/seo/marketing Review Source MS Mark S. Dentist, Owner Health, Wellness and Fitness Used the software for: 2+ years ### "Been a Customer for over 5 years. Very pleased. Have no plans of changing." November 5, 2025 5.0 Very good. As they have grown, there have been some hiccups which is to be expected, but they work hard to correct them as quickly as possible. Pros Adit is very responsive to any question or concern that we've had. They always listen to our ideas and concerns. They always try to deliver everything they say they are going to do, and they are always trying to improve and enhance their software and services. I feel the value for their service is definitely worth it. Cons As with any marketing company, they can only report the data from their end which is not always the same on our end. For example they can tell us how many leads we received, but that doesn't always correlate to actual New Patients. Review Source SK Shilpa K. Dentist Hospital & Health Care Used the software for: 1-2 years ### "Great Job Adit" December 16, 2025 5.0 I enjoy using Adit. Adit has so many different features you can intergrade into your practice and they make things easy for the practice to learn Pros Patient communication has never been easier using Adit. Sending text messages or keeping track of missed calls, Adit does a great job of managing all aspects of patient communication Cons Can not schedule appointments or move appointments on Adit mobile. If adit can add more features to their mobile app that would be great Switched from [Dental Intelligence](https://www.capterra.com/p/185878/Dental-Intelligence/) adit was more affordable and i loved the features it has Review Source AK Amanda K. Office Manager Medical Practice Used the software for: 2+ years ### "Great Value" December 18, 2025 5.0 Over all a great experience and Amelia is very helpful. Anytime we need help customer service is always helpful. Pros It is the best value out there! We were using another system that cost twice as much and did the same thing. Cons Due to it being a VOIP system sometimes we experience down time but that is very short and does not happen often. Switched from [Weave](https://www.capterra.com/p/141842/Weave/) Cost and the value received for the cost. Review Source SB Stacie B. Office Manager Health, Wellness and Fitness Used the software for: 6-12 months ### "Home App for after hours use" April 7, 2026 5.0 Being able to contact for issues to be resolved or questions on how to do something has a pretty quick response. Pros Ease of communication with patients for texting even after hours is great for emergencies and someone needing to cancel appointment, etc. Cons Not being able to refresh patient information from eaglesoft software to adit quickly enough. It can take a while. Switched from [Weave](https://www.capterra.com/p/141842/Weave/) Pricing was VERY high and difficult to navigate Review Source BG Becky G. om insurance coordinator Medical Practice Used the software for: 1-2 years ### "OM/ insurance coordinator" October 22, 2025 5.0 Adit has been a game changer in communicating with patients. It makes it so easy for patients to respond to us without having to pick up the phone and having to talk with us. Pros I love Adit! It makes communication so easy for us and our patients! So many patients prefer text over phone calls. Cons I don't have anything negative to say about adit. In the beginning the only drawback was having to communicate with adit by messaging and creating a ticket. Now we have a direct contact person! Switched from [Lighthouse 360](https://www.capterra.com/p/141843/Lighthouse-360/) Adit seem to meet our office needs better than lighthouse. Review Source SN Stephany N. front desk Hospital & Health Care Used the software for: 2+ years ### "Front Desk" July 15, 2025 5.0 Overall, it’s been a really good experience. Adit helped us run more efficiently and made communication with patients smoother. Once we got the hang of it, it became a really valuable tool for the whole team. Pros I really liked how Adit brought everything together in one place — from appointment reminders and online forms to patient communication. It made managing the front office a lot easier and saved us a ton of time. The platform is pretty intuitive, and their support team was always quick to help when we needed it. Cons There was a bit of a learning curve in the beginning, especially while getting used to all the features. We also ran into a few small issues syncing with our practice management software, but nothing major, and support helped us sort it out. Switched from [Dentalink](https://www.capterra.com/p/196361/Dentalink/) better overall everything in one application Review Source VR Verified Reviewer Dentist Hospital & Health Care Used the software for: 6-12 months ### "Great all inclusive platform for efficiency and analytics" July 24, 2025 5.0 Overall adit has been a valuable asset to my practice, and I look forward to the other improvements that will happen with the software over time. Pros User interphase and the practice analytics have been vital to having a good pulse on my practice. The integrations with my practice management software has also been extremely helpful to see all things happening in my practice in a streamlined view. Cons Initial setup took some time, and transferring forms took time but the support that was given by the adit team has been great. Switched from [Yapi](https://www.capterra.com/p/120854/YAPI/) better integration with practice management software Review Source RR Robyn R. Office manager Health, Wellness and Fitness Used the software for: 1-2 years ### "Amazing Adit!!!" June 30, 2026 5.0 Great overall experience !!! Amazing customer service.. they resolve any concerns quick and effectively ! Pros Adit is amazing! It’s has been invaluable to our practice! Evuthingbis synched cohesively to our software phones and cell phones ! Not to mention great customer service ! Cons There is not much to dislike ! Adit has made our practice run more efficiently.. never miss a call/ new patient ! Review Source RG Ricki G. Office Manager Medical Practice Used the software for: Less than 6 months ### "Great Service" April 6, 2026 5.0 Pros Great value, was less expensive and had more features than other softwares we looked at. Having everything in one software is so convenient. Customer service is good. Installation and training went very well. Cons Could be a little more user fiendly. I know the possibility of what I want is in the software, and I am pretty computer literate but sometimes it was a little difficult to figure out, but my onboarder was good at finding the answers when I asked. Alternatives considered [Dental Intelligence](https://www.capterra.com/p/185878/Dental-Intelligence/)[Weave](https://www.capterra.com/p/141842/Weave/) Reason for choosing Adit value of Adit and ease of use over others Switched from [RevenueWell](https://www.capterra.com/p/160904/RevenueWell/) less expensive and more features than the competitors Review Source ME MARISOL E. FRONT DEASK Hospital & Health Care Used the software for: 6-12 months ### "OUSTANDING SERVICE AND PROFESSIONALISM" June 23, 2026 5.0 WE HAVE AN OUTSTANDING EXPERIENCE WITH ADIT I WOULD RECOMMEND THEM TO EVERY OFFICE THEY TAKE ALOT OF PRIDE IN THERE SERVICES. Pros ADIT MADE OUR OFFICE ALOT MORE EASY AND STRESS FREE THERE CUSTOMER SERVICE IS EXCELLENT THEY DEFINITELY TAKE PRIDE IN THERE WORK Cons WE DONT HAVE NOTHING WRONG TO SAY THEY GO ABOVE AND BEYOND THERE ARE QUICK AT COMMUNICATING I CANT SAY ANYTHING WRONG Review Source KS Kayla S. Admin Assistant Medical Practice Used the software for: 2+ years ### "Most Valuable Platform" September 11, 2025 4.0 Adit is very very easy to use. We can text, get practice analytics, and its a great value! Patients love the reminders and we love the time it saves. The paperwork being automatically integrated with our software is also a plus. Pros Ease of use. Patient reminders. Mass texting. Paperwork and consent forms integration with PMS. Best Value Cons Adit support is not the best. We feel that it takes too long to solve a problem and would like a quicker response. Switched from [Weave](https://www.capterra.com/p/141842/Weave/) cost of product, it was too expensive and adit did the same thing Review Source KT Kini T. Dentist Owner Health, Wellness and Fitness Used the software for: 2+ years ### "Best Comprehensive All in 1 Communication Confirmation System, Analytics, and Reviews" May 16, 2025 5.0 Best Communication System in Dentistry for all the things that it does and does it well at a good competitive price compared to all the other competitors like SmileReminder, Demandforce, Weave, Revenuewell, etc. Not only is it a communication system but its an Analytics system like Dental Intel but its included in their packaged program. And it has a review system that can be automated. Its Nice!!! Pros Another colleague doctor talked about Adit at a CE Course meeting. He showed me all the things it can do like phone app and communicating with patient and calling them through your cell phone and patients only see your office phone number. You can see the schedule, patients list access and digital forms uploaded for patients and alot of other perks Adit provides all for way better pricing than other competitors that offer only 1-2 things for a higher price. Cons The Review System can be improved by not having patient log in to leave a review or a person who doesn't have a Gmail account. This would make it so that the patient will be incline to do the review. I believe its one of the holdups. I had to hire birdeye who has this feature where patients leave direct reviews and the verbage in asking for the review is the best. I have now gotten more reviews from people who have been long time patients but never left reviews due to this issue I am describing to you. Either Birdeye has a deal or a way with google to do so to allow this or its the way they are setup in their design. Adit team needs to look into this and make it so that your review system can do the same. For now i put a hold on Pozative because we just aren't getting reviews through this design system. If you are able to do this, then i will start using it again, but i'm locked in for 1 year with Birdeye. Switched from [Weave](https://www.capterra.com/p/141842/Weave/) Limited mass text, had to do 1 at a time. Horrible. Can't fill up schedule with 1 text at a time. Review Source VR Verified Reviewer Business Manager Hospital & Health Care Used the software for: 6-12 months ### "Adit is #1" August 19, 2025 5.0 Overall, Adit has been great! The call tracking feature is the best! It's easy to use and the cost is very competitive. Pros The dashboard is very useful. It allows our staff to check schedules, track calls and messages and communicate with our patients anytime, anywhere. Cons I'd like to have more reports that can gather more information from Dentrix and import those reports to Excel. Alternatives considered [Dental Intelligence](https://www.capterra.com/p/185878/Dental-Intelligence/)[Weave](https://www.capterra.com/p/141842/Weave/) Reason for choosing Adit Ease of use, cost, customer service and the patient communication system/voip phones Review Source SC Stephanie C. Office Manager Health, Wellness and Fitness Used the software for: 1-2 years ### "Great software-Great customer service. " June 25, 2025 5.0 We like it and it does most everything we need it to do. I also wish treatment plans would pull from Dentrix a little better. Pros It is easy to use, and customer service is top knotch! We like how payments post directly to Dentrix, and we can set up recurring payments for our membership plan. Cons Sometimes works a little slow, but could be internet. My least favorite thing is Adit Pay, I just wish there were better ways to edit payment plans and credit card info because so many people get hacked these days. It is such a pain to edit a credit card, but that may also be a security issue. Alternatives considered [Solutionreach](https://www.capterra.com/p/160916/Solutionreach/)[Weave](https://www.capterra.com/p/141842/Weave/) Reason for choosing Adit The all on one feature and customer service Switched from [Dental Intelligence](https://www.capterra.com/p/185878/Dental-Intelligence/) It kept losing it's connection with our practice managment system and customer service was horrible. Review Source BM Brooke M. Office Manager Medical Practice Used the software for: Less than 6 months ### "Love Adit!!" June 6, 2026 5.0 So happy we made Adit a part of our team! It’s well worth the price. It helps streamline some of our front desk work giving our staff more time to spend with the patients and also helps better remind our patients via text and email. It works seamlessly with our program Officemate as well. Pros Great, easy to use platform. Adit offers lots of help through their customer service, and anyone I have worked with there has always been super friendly. Cons The voice option for leaving messages is archaic. It’s not a nice voice like Alexa or Siri but it sounds like the 1980’s version of a robot. (Picture the War Games movie computer voice ‘ Would you like to play a game?’ We had that once before like 17 years ago and it confused old people badly. Review Source DS David S. Dentist Medical Practice Used the software for: 6-12 months ### "Great customer service and easy to use platform" September 19, 2025 5.0 Overall it was a great experience. They have fantastic customer service. Our on-boarding process was very thorough and got us up and running right away. Pros Very customizable. From call tree setup to custom forms, this platform offered a lot more flexibility than our last provider. The customer service is awesome. The app is also fantastic. Cons It contacts the patient with every schedule change. If you move a patient from one provider to another or to another chair, it sends an appt confirmation with each change. Kind of annoying for the patient. Also, the actual phones are not as nice as our previous phone provider. Alternatives considered [Weave](https://www.capterra.com/p/141842/Weave/) Reason for choosing Adit Price was better and seemed to have good reviews. Switched from [Lighthouse 360](https://www.capterra.com/p/141843/Lighthouse-360/) Customizability. Able to make custom forms and the app is really nice. Review Source JP Josh P. Front Desk Hospital & Health Care Used the software for: 2+ years ### "We Love Adit!" November 6, 2025 5.0 Pros Adit is great with reminding our patients of upcoming appointments, we can set the reminders to send a few months out to a few days. It is very helpful for those recall appointments you schedule 6 months out. Cons I wish we could schedule a phone override message. We like to use this feature for holiday closures and you have to physically go in and turn it on when you would like to override your calls. Review Source JG Jacque G. Office Manager Health, Wellness and Fitness Used the software for: 2+ years ### "Highly recommend Adit" September 8, 2025 5.0 Pros Adit is very easy to use and is a good value for the cost. The customer support has been top notch. Cons I wish there were a larger sample forms library. We do a wide variety of procedures that I would like forms for. Alternatives considered [Dental Intelligence](https://www.capterra.com/p/185878/Dental-Intelligence/) Reason for choosing Adit The cost was the big reason we chose Adit. Switched from [Weave](https://www.capterra.com/p/141842/Weave/) Expensive and customer support was lacking. Review Source SH Steve H. Billing Specialist Hospital & Health Care Used the software for: 6-12 months ### "Great experience" February 23, 2026 5.0 Very easy to use. I would recommend it to anyone, especially coming from one of their competitors Weave. Pros Very easy to use as a billing specialist in a medical practice. It lets us send out reminders automatically to patients to pay their bills. Cons The new update is busy and not as good as where it was before. There is too much going on all at once and now even at it's smallest it still takes up 80% of the screen. Switched from [Weave](https://www.capterra.com/p/141842/Weave/) Adit is less expensive and has better features. Review Source LC Lisa C. Business Operations Manager Health, Wellness and Fitness Used the software for: Less than 6 months ### "Business Operations Manager" May 20, 2025 5.0 We’ve genuinely enjoyed using it and highly recommend Adit to other practices looking to streamline their workflow Pros We've been using Adit at our dental practice since January, and it's been a game-changer! From the start, the onboarding process was as close to seamless as you can get. The phone system is excellent—clear, reliable, and easy for our team to navigate. The features Adit offers are incredibly helpful and have made our day-to-day operations more efficient. Everything from patient communication to appointment management has been simplified. Cons What I liked least about Adit was the initial phone setup process. While the system itself works great now, the onboarding experience was a bit challenging. Since everything is handled remotely—either over the phone or through web support—there were moments where communication felt unclear or things got lost in translation. It would have been helpful to have more hands-on guidance or in-person support during that phase. That said, once everything was up and running, the platform has proven to be extremely helpful and efficient. It just took a little extra patience in the beginning to get things dialed in. Alternatives considered [Weave](https://www.capterra.com/p/141842/Weave/) Reason for choosing Adit More for the $$ and it seemed more seamless Review Source JR Judy R. Office Manager Hospital & Health Care Used the software for: 2+ years ### "Office Manager " November 5, 2025 5.0 Adit has been a valuable tool for our practice, and we’d recommend it to other dental offices looking for an all-in-one communication and growth platform. Pros All-in-One Platform – Combines multiple tools (online scheduling, patient reminders, call tracking, reviews, forms, analytics, and more) in one place, reducing the need for multiple vendors. Cons If there’s one area for improvement, it would be the learning curve during setup — with so many features available, it takes some time to get everything customized to fit your office’s workflow. A bit more flexibility in certain templates and reports would also be nice. Review Source YM Yvette M. Practice Administrator Hospital & Health Care Used the software for: 2+ years ### "5-stars in my book!" May 1, 2025 5.0 My experience with Adit has been great from the start. The onboarding was very smooth and they made the transition from our prior provider to Adit a painless one. Everything is so intuitive - I cannot imagine managing my practice without it. We are currently down a person at the front, and with the mobile app I am able to field calls even when I'm not physically in the office. Pros Adit provides a comprehensive solution that fully integrates with our PMS and makes my life so so much easier. The platform is easy to use, the mobile phone app is good, and it does everything I want it to do! Cons If I could change anything, it would just be to add features to the mobile app like payment requests and scheduling. But otherwise, I have no cons. Switched from [Weave](https://www.capterra.com/p/141842/Weave/) Initially for budget reasons, but after about 5 minutes, I have to say the reasons were immeasurable. Everything works better and faster and makes my life so much easier. Review Source JH Janie H. Office Manager Health, Wellness and Fitness Used the software for: Less than 6 months ### "Still new, still like it!" January 28, 2026 5.0 it has been good, waiting for new phone system to discover all the other things it will do to help our workflow. Pros Adit seems to get have a great platform for adding forms directly into out practice mgmt. This saves alot of time from scanning and having done before patient comes in. Cons Adit will send out reminder to patient to schedule when not seen in ofc for awhile, but patient already has appointment. Alternatives considered [Weave](https://www.capterra.com/p/141842/Weave/) Reason for choosing Adit Better cost and showed us more features that can be used. Switched from [Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/) Adit offers more solutions that fit our needs Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.