--- title: "Page 4 | Adit Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Page 4 - Is Adit the right Dental solution for you? Explore 304 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/208534/Adit/reviews/?page=4" page_type: "reviews" language: "en" publication_date: "2026-10-21" --- Adit 4.7 (304) [View alternatives](https://www.capterra.com/p/208534/Adit/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated October 21st, 2026 # Page 4 - Reviews of Adit ## Showing most helpful reviews Showing 76-100 of 304 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use AN Aja N. dentist Medical Practice Used the software for: 1-2 years ### "So far, so good!" December 16, 2025 4.0 So far the good has outweighed the bad! I am still a fan, and I look forward to things getting better and better! Pros Customer service is responsive to my issues/concerns. I also like the monthly meetings to go over marketing/SEO analytics. Adit is also very affordable Cons Most times that the system experiences issues is during our working day, which is really inconvenient, as we cannot communicate with via calls or texts when the system goes down. Switched from [Weave](https://www.capterra.com/p/141842/Weave/) too expensive for me. They also did not offer any website/seo/marketing Review Source MS Mark S. Dentist, Owner Health, Wellness and Fitness Used the software for: 2+ years ### "Been a Customer for over 5 years. Very pleased. Have no plans of changing." November 5, 2025 5.0 Very good. As they have grown, there have been some hiccups which is to be expected, but they work hard to correct them as quickly as possible. Pros Adit is very responsive to any question or concern that we've had. They always listen to our ideas and concerns. They always try to deliver everything they say they are going to do, and they are always trying to improve and enhance their software and services. I feel the value for their service is definitely worth it. Cons As with any marketing company, they can only report the data from their end which is not always the same on our end. For example they can tell us how many leads we received, but that doesn't always correlate to actual New Patients. Review Source RR Robyn R. Office manager Health, Wellness and Fitness Used the software for: 1-2 years ### "Amazing Adit!!!" June 30, 2026 5.0 Great overall experience !!! Amazing customer service.. they resolve any concerns quick and effectively ! Pros Adit is amazing! It’s has been invaluable to our practice! Evuthingbis synched cohesively to our software phones and cell phones ! Not to mention great customer service ! Cons There is not much to dislike ! Adit has made our practice run more efficiently.. never miss a call/ new patient ! Review Source SK Shilpa K. Dentist Hospital & Health Care Used the software for: 1-2 years ### "Great Job Adit" December 16, 2025 5.0 I enjoy using Adit. Adit has so many different features you can intergrade into your practice and they make things easy for the practice to learn Pros Patient communication has never been easier using Adit. Sending text messages or keeping track of missed calls, Adit does a great job of managing all aspects of patient communication Cons Can not schedule appointments or move appointments on Adit mobile. If adit can add more features to their mobile app that would be great Switched from [Dental Intelligence](https://www.capterra.com/p/185878/Dental-Intelligence/) adit was more affordable and i loved the features it has Review Source RG Ricki G. Office Manager Medical Practice Used the software for: Less than 6 months ### "Great Service" April 6, 2026 5.0 Pros Great value, was less expensive and had more features than other softwares we looked at. Having everything in one software is so convenient. Customer service is good. Installation and training went very well. Cons Could be a little more user fiendly. I know the possibility of what I want is in the software, and I am pretty computer literate but sometimes it was a little difficult to figure out, but my onboarder was good at finding the answers when I asked. Alternatives considered [Dental Intelligence](https://www.capterra.com/p/185878/Dental-Intelligence/)[Weave](https://www.capterra.com/p/141842/Weave/) Reason for choosing Adit value of Adit and ease of use over others Switched from [RevenueWell](https://www.capterra.com/p/160904/RevenueWell/) less expensive and more features than the competitors Review Source ME MARISOL E. FRONT DEASK Hospital & Health Care Used the software for: 6-12 months ### "OUSTANDING SERVICE AND PROFESSIONALISM" June 23, 2026 5.0 WE HAVE AN OUTSTANDING EXPERIENCE WITH ADIT I WOULD RECOMMEND THEM TO EVERY OFFICE THEY TAKE ALOT OF PRIDE IN THERE SERVICES. Pros ADIT MADE OUR OFFICE ALOT MORE EASY AND STRESS FREE THERE CUSTOMER SERVICE IS EXCELLENT THEY DEFINITELY TAKE PRIDE IN THERE WORK Cons WE DONT HAVE NOTHING WRONG TO SAY THEY GO ABOVE AND BEYOND THERE ARE QUICK AT COMMUNICATING I CANT SAY ANYTHING WRONG Review Source Nicole S. Office Manager Medical Practice Used the software for: 1-2 years ### "Great product, friendly service. " August 21, 2025 5.0 Overall, we are very happy with the decision we made to go with Adit. It has streamlined our payment processing and the appointment confirmations are great. It is also nice they are adding Insurance Verification. Pros The value for what we get is great. Our office especially enjoys the ADIT app for when the internet or power is out. The yearly billing is a nice option along with the secure user interface. The support is usually prompt and friendly. It is simple to use. Cons At first we kept losing the posting straight to charts with ADIT Pay. We can't pick what items to post payments directly to. Alternatives considered [Weave](https://www.capterra.com/p/141842/Weave/) Reason for choosing Adit Price and they were friendly and not pushy. Review Source SC Shawna C. Office Manager Consumer Services Used the software for: 2+ years ### "Practice Manager" August 25, 2025 5.0 My overall experience with ADIT has been wonderful there user interface has been great with our Dentrix Program, would diffidently recommend ADIT. The reminders have been a game changer for my admin team. Pros I love the patient communication like the reminder notifications with ADIT, and the way I can send an email to all of our active patients. That just came in handy for an insurance change the office is currently going through. This is the best value for the money on the market I feel like. The support access is wonderful and very timely, you will get real people on the phone. ADIT has nice security features as well and I never feel like we are at risk with them Cons The internet phones if I had to pick something, there is a learning curve with them, but once we figured it out everything has been fine. Review Source AK Amanda K. Office Manager Medical Practice Used the software for: 2+ years ### "Great Value" December 18, 2025 5.0 Over all a great experience and Amelia is very helpful. Anytime we need help customer service is always helpful. Pros It is the best value out there! We were using another system that cost twice as much and did the same thing. Cons Due to it being a VOIP system sometimes we experience down time but that is very short and does not happen often. Switched from [Weave](https://www.capterra.com/p/141842/Weave/) Cost and the value received for the cost. Review Source BG Becky G. om insurance coordinator Medical Practice Used the software for: 1-2 years ### "OM/ insurance coordinator" October 22, 2025 5.0 Adit has been a game changer in communicating with patients. It makes it so easy for patients to respond to us without having to pick up the phone and having to talk with us. Pros I love Adit! It makes communication so easy for us and our patients! So many patients prefer text over phone calls. Cons I don't have anything negative to say about adit. In the beginning the only drawback was having to communicate with adit by messaging and creating a ticket. Now we have a direct contact person! Switched from [Lighthouse 360](https://www.capterra.com/p/141843/Lighthouse-360/) Adit seem to meet our office needs better than lighthouse. Review Source BM Brooke M. Office Manager Medical Practice Used the software for: Less than 6 months ### "Love Adit!!" June 6, 2026 5.0 So happy we made Adit a part of our team! It’s well worth the price. It helps streamline some of our front desk work giving our staff more time to spend with the patients and also helps better remind our patients via text and email. It works seamlessly with our program Officemate as well. Pros Great, easy to use platform. Adit offers lots of help through their customer service, and anyone I have worked with there has always been super friendly. Cons The voice option for leaving messages is archaic. It’s not a nice voice like Alexa or Siri but it sounds like the 1980’s version of a robot. (Picture the War Games movie computer voice ‘ Would you like to play a game?’ We had that once before like 17 years ago and it confused old people badly. Review Source AN Ali N. Technician Hospital & Health Care Used the software for: 1-2 years ### "A+ for Adit!" July 8, 2025 5.0 Overall, the experience has been outstanding! Our prior messaging system was not as in-depth and did not have as many features available compared to Adit's system. Pros The immediate response time from customer service. If there are any issues we are experiencing they reach out to us the same to day to resolve or acknowledge whats going on. Cons This is very hard to say, most things are simple and easy to access through Adit. One thing I would recommend would be finding specific words mentioned through texts with patients to pin point certain conversations if the name of the patient is lost/forgotten. Switched from [Weave](https://www.capterra.com/p/141842/Weave/) Easier to use, with optimal features that allow for enhanced office to patient intake, communication, and scheduling. Review Source JH Janie H. Office Manager Health, Wellness and Fitness Used the software for: Less than 6 months ### "Still new, still like it!" January 28, 2026 5.0 it has been good, waiting for new phone system to discover all the other things it will do to help our workflow. Pros Adit seems to get have a great platform for adding forms directly into out practice mgmt. This saves alot of time from scanning and having done before patient comes in. Cons Adit will send out reminder to patient to schedule when not seen in ofc for awhile, but patient already has appointment. Alternatives considered [Weave](https://www.capterra.com/p/141842/Weave/) Reason for choosing Adit Better cost and showed us more features that can be used. Switched from [Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/) Adit offers more solutions that fit our needs Review Source SH Steve H. Billing Specialist Hospital & Health Care Used the software for: 6-12 months ### "Great experience" February 23, 2026 5.0 Very easy to use. I would recommend it to anyone, especially coming from one of their competitors Weave. Pros Very easy to use as a billing specialist in a medical practice. It lets us send out reminders automatically to patients to pay their bills. Cons The new update is busy and not as good as where it was before. There is too much going on all at once and now even at it's smallest it still takes up 80% of the screen. Switched from [Weave](https://www.capterra.com/p/141842/Weave/) Adit is less expensive and has better features. Review Source CM Charles M. Owner Hospital & Health Care Used the software for: Less than 6 months ### "DO NOT SWITCH TO ADIT!" June 9, 2026 1.0 Pros Absolutely NOTHING!! ADIT is the worst company! Do not get ADIT. We had nothing but problems the moment we switched. Everyone is in India, the customer service is horrible! We have been trying to get porting numbers and they have been unwilling to provide them. \[sensitive content hidden\] the porting expert is clueless of what is needed. We have been dealing with this the a week and a half!! Switched from [Weave](https://www.capterra.com/p/141842/Weave/) Thought it would be better, but it was worse. Review Source JP Josh P. Front Desk Hospital & Health Care Used the software for: 2+ years ### "We Love Adit!" November 6, 2025 5.0 Pros Adit is great with reminding our patients of upcoming appointments, we can set the reminders to send a few months out to a few days. It is very helpful for those recall appointments you schedule 6 months out. Cons I wish we could schedule a phone override message. We like to use this feature for holiday closures and you have to physically go in and turn it on when you would like to override your calls. Review Source AS Angie S. Admin Medical Practice Used the software for: 6-12 months ### "Adit helps with things that take time " February 2, 2026 5.0 Great 5 Stars , things are easier for me now Pros Supper easy to use , saves time on insurance verifications . From the paperwork option to text to pay super easy Cons Nothings works great don't have any issues as of right now , adit team are super efficient and respond quickly to any concern Switched from [Dentrix Ascend](https://www.capterra.com/p/177828/Dentrix-Ascend/) Dentrix HUb was no good had many issues always problems Review Source SN Stephany N. front desk Hospital & Health Care Used the software for: 2+ years ### "Front Desk" July 15, 2025 5.0 Overall, it’s been a really good experience. Adit helped us run more efficiently and made communication with patients smoother. Once we got the hang of it, it became a really valuable tool for the whole team. Pros I really liked how Adit brought everything together in one place — from appointment reminders and online forms to patient communication. It made managing the front office a lot easier and saved us a ton of time. The platform is pretty intuitive, and their support team was always quick to help when we needed it. Cons There was a bit of a learning curve in the beginning, especially while getting used to all the features. We also ran into a few small issues syncing with our practice management software, but nothing major, and support helped us sort it out. Switched from [Dentalink](https://www.capterra.com/p/196361/Dentalink/) better overall everything in one application Review Source BG Britney G. Eye Care Technician Hospital & Health Care Used the software for: 6-12 months ### "Best Management Software so far!" January 15, 2026 5.0 As a new user of adit I would say its been easy to integrate to using this instead of what we were using previously. Pros Adit is a great platform that’s easy to use and runs smoothly. The support team responds quickly and resolves issues fast. The data and graphs are clear, useful, and make tracking performance simple. Cons There are small interruption here and there that customer service cant explain but besides that it works great! Review Source KS Kayla S. Admin Assistant Medical Practice Used the software for: 2+ years ### "Most Valuable Platform" September 11, 2025 4.0 Adit is very very easy to use. We can text, get practice analytics, and its a great value! Patients love the reminders and we love the time it saves. The paperwork being automatically integrated with our software is also a plus. Pros Ease of use. Patient reminders. Mass texting. Paperwork and consent forms integration with PMS. Best Value Cons Adit support is not the best. We feel that it takes too long to solve a problem and would like a quicker response. Switched from [Weave](https://www.capterra.com/p/141842/Weave/) cost of product, it was too expensive and adit did the same thing Review Source DD Dylan D. Office Manager Health, Wellness and Fitness Used the software for: Less than 6 months ### "AI front desk" May 28, 2026 5.0 Adit has been a great choice for our practice it cut our bill by over $1,000 and also has more features than the competitors. Pros The AI front desk agent has removed the end for us to answer 95% or more calls as it can handle most of the calls and book appointments Cons There’s not too much to dislike, maybe the color scheme/ a more updated platform look would improve it. Switched from [Weave](https://www.capterra.com/p/141842/Weave/) We were looking for something that had more AI to help our staff do less and focus more on the patients in office. Review Source DS David S. Dentist Medical Practice Used the software for: 6-12 months ### "Great customer service and easy to use platform" September 19, 2025 5.0 Overall it was a great experience. They have fantastic customer service. Our on-boarding process was very thorough and got us up and running right away. Pros Very customizable. From call tree setup to custom forms, this platform offered a lot more flexibility than our last provider. The customer service is awesome. The app is also fantastic. Cons It contacts the patient with every schedule change. If you move a patient from one provider to another or to another chair, it sends an appt confirmation with each change. Kind of annoying for the patient. Also, the actual phones are not as nice as our previous phone provider. Alternatives considered [Weave](https://www.capterra.com/p/141842/Weave/) Reason for choosing Adit Price was better and seemed to have good reviews. Switched from [Lighthouse 360](https://www.capterra.com/p/141843/Lighthouse-360/) Customizability. Able to make custom forms and the app is really nice. Review Source AK Anthony K. Assistant Manager Health, Wellness and Fitness Used the software for: Less than 6 months ### "My practice loves Adit " June 1, 2026 5.0 Pros Adit has been a game-changer for our practice. Having phone calls, texting, online scheduling, patient forms, reviews, payments, and analytics all in one platform has significantly improved our efficiency and reduced the need for multiple software subscriptions. The interface is intuitive, and the automation tools help our team stay focused on patient care rather than administrative tasks. Cons While there is a learning curve when implementing any new system, Adit’s comprehensive feature set and ability to centralize operations make it a worthwhile investment for growing practices. Review Source AC Angelica C. Dental Health, Wellness and Fitness Used the software for: 6-12 months ### "Perfect patient experience." October 22, 2025 5.0 Perfect experience. Everyone was so helpful and everything is easy for our accountant. We love the credit card machine the best. Easy to use. Pros We are pleased with Adit, so easy to work with and everyone is so helpful. We recommend this company. Cons I love everything. I have nothing to complain about. Very easy to use, we love the credit card machine best. Review Source MN MARYAM N. Owner Health, Wellness and Fitness Used the software for: Less than 6 months ### "Don’t go with Adit! " October 23, 2026 1.0 Horrible! Disrupted my frontdesk flow! Phone system and charged me $$$. Phone kept getting dropped! Charged me for the month that was spent on set up Pros Sounded too good to be true! It seemed like it would be efficient and make things easier and more streamline Cons Sale’s team lied, they told me Adit mirrors everything my EMR does. Also they charged me for a full month of service where services wasnt fully set up! Switched from [ChiroTouch](https://www.capterra.com/p/48210/ChiroTouch/) I thought it would make the front desk job easier! Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.